Costa in Exeter

Very busy but staff were lovely

The staff at times are busy and tables are left to clear. Why don't Costa invest in units so late customers can help by clearing their tables by putting their trays on these units as is done in many restaurants.

Lovely staff working here, beautiful service and food. Easy for parking. Child friendly. Will definitely be back.

Noisy and uncleaned. Very slow service

Food was great, staff on shift were great. However the off duty staff member using the entire restaurant as a creche and letting her screaming child run around the entire time (egged on by i assume its grandmother) ruined it. Left with a thumping headache. The poor girl on the counter was suffering aswell. Absoloutly disgraceful.

I really like this little Costa. Normal costa food and drinks choices. But nice little seating area outside too

Usual Costa. Nothing amazing and over priced

Just ordered via Uber Eats, Ordered one hot chocolate and bacon bap!! to receive the order without my food, NO BACON BAP. They have no contact number so unable to call to receive my food and UberEats say it’s Costa that’s the issue. I am disappointed and money down. Order Ref: 744B5

Handy for a quick cuppa and snacks.

Cheerful and polite service from the team. Well organised. Very clean. Thank you

Good coffee ,staff friendly, cool outside in shade

✨️Stopped here for a coffee and a cake before hitting b and m ! Pretty nice Costa, clean and tidy. Was nice that it wasn't particularly busy. All the food was topped up, only downside but then you could say this about everything and anything at the moment was the price of some of the cakes and parties. However, overall, a decent place for a coffee ☕️

Didn't have food. Coffee is standard costa

The drivers repeatedly appear at reception causing more work for the receptionist. I always add a note to deliver to the side entrance to avoid this.

Food was great and Delivery was on time but the delivery drivers don't read the delivery instructions! Asked to be delivered to the parts dept but took it to the other end of the building as reception.

Went here for coffee and a catchup with my friend. The service is always spot on, the staff are friendly and the place is clean and tidy. You can sit outside, we were lucky with the weather on this day so it was nice, (inside is always busy).

Coffee was great but no muffin?

Best costa in the UK ygm. Big up Jacob for the fantastic service, snm.

The Mac and cheese was left on side not flat so food went everywhere order large and only had half cup

Spilt everywhere. All the drinks wasted

The driver was perfect but I think costa need to be putting the drink in cup holders not in bags! My drink was half empty by time it got to me!

the lid wasn't on the coffee and it spilled all over the food

No food available only cakes and crisps. Only one toilet which was in need of repair and has been for weeks, disabled out of order. Nobody clearing tables.

Very nice, quite and clean Costa in Exeter Retail Centre

Nice polite friendly staff good coffee made correctly.

The Manager needs to attend a customer service course as his attitude was appalling! The previous manager was a lovely young man who would go out of his way to greet you and the service was excellent and he was a credit to your shop as we were regular customers in 2023 .. Giovanii was the name on his badge but no way should he be a manager as he was totally ignorante, told us to wait abruptly as we went to order as he was arranging the counter display. Please would someone remind him that the paying customer pays his wages and due to our experience we will not be visiting Costa at Marsh Barton again!

Lovely coffee and extremely friendly and polite staff which means a lot nowadays would definitely recommend this branch of Costa.

After a Christmas shopping trip my wife & I topped into costs for a nice refreshing latte with a raspberry & almond slice as a treat. The service was slow due to the assistant serving making mistakes over charging two previous customers then we were served having to repeat our order three times before being understood due to the staff talking over us to each other. Once we received our latte & cakes we took our seats to find the table dirty sticky and move to another table again dirty but not sticky then our latte was very watery and cakes extremely dry to say we were disappointed is an understatement due to the long wait at the til we decided to just leave and not any fuss, I know we should give the costa a chance but I’m definitely not rushing back

Stopped in for a break during a coaching session to debrief the trainees. 😁

I wanted something to eat after a bit of shopping and before I went to work. The fridge wasn't working and empty, so I reluctantly chose something sweet & fattening and paid. When I got to the other end of the counter, there was a hand written notice to say that hot food was available...stupid place for the sign, it should've been by the fridge!! The usual (for this branch) sullen, miserable, moody & disengaged staff. See photos of the toilet...disgusting!!! I've contacted Costa previously about this branch and I'm still awaiting an acknowledgement! Costa seem to take it for granted that people will put up with this. It's in a very good positon so people ho there. People will go elsewhere, I know I will! You've had far too many chances, Get a grip Costa!!!

Wrong food turned up. Sent an email and heard nothing back

Very slow service, need more staff!!

Great place to relax with friends

Drinks were disgusting they made them again however drinks still were not right wont go to this cista ever again

Love this Costa for a change of scenery right near work. Lovely staff (although often not enough of them!) Good range of food and drinks

Nice coffee and cakes,good atmosphere to.

A nice Costa in the middle of a retail park. Clean. light and spacious with friendly, efficient staff. Food and drink is usual Costa standard.

Very nice , did put a note on the order for 1 shot of coffee in the drink as there was an option to add to the order but it wasn’t done

Didn’t receive all of my order. Ordered panini, banana loaf and chocolate muffin. Didn’t receive muffin.

Surely Costa know how to clean a tea spoon? There is no reason at all for a spoon to ever get like this. Very sloppy and unhygienic.

It's a Costa, convenient location, coffee was fine, but cup was dirty, and the room was really stuffy and warm. Not really complaining, just wouldn't come back.

Really poor service. Food arrived late and was stone cold.

Plenty of parking available including disabled spaces. One knows what to expect from Costa. The staff were friendly and efficient. Tables are well laid out which creates a nice relaxed atmosphere.

Paper cups again..the price should be reduced. Realy slow service.. New girl making coffees needs training properly🙏 not her fault 😕

Nice Costa. Nxt to a retail park. Free parking and good seating inside and out

Was very busy, got the wrong coffee twice,machine so close to till,the server could not hear properly, dint bother asking for cake.

Nothing outstanding going on here. The coffee was average, and the staff just doing their jobs, nothing more. Trying hard to say something upbeat about this place. Maybe get one of their cold drinks after you've been shopping in the little shopping complex. Toilets were clean and high chairs for Mums and bubs. If you want a good espresso, you'll have to head to Lilac bakery not far away in St Thomas.

Fantastic staff, work hard and always friendly even when understaffed on a hot Sunday like today.

Dave is amazing, best barista there by far

Food and drinks were fine, but the environment was like a violent attack on the ear drums!! You could not hear yourself think and we couldn’t wait to leave. Costa sort out your acoustics!!

Lovely huge and bright with plenty of huge windows. Really nice atmosphere and spacious

Absolutely disgusted by how late my delivery was. Just for one medium hot chocolate and two chocolate tiffins

Miserable staff, not very helpful at all and nothing gluten free. Slow to clear tables when. Customers left.

Clean and tidy. Getting slightly expensive now.

It's perfect for grabbing a decent coffee on the go or stopping for a bite to eat with gluten free options too! Dan and the team in Marsh Barton, Exeter are always really friendly and helpful when I stop by so thank you - I'll be back again soon!

Coffee machine needed cleaning and a male member of staff was wearing the filthiest apron I've seen in a restaurant.

Forgot my cakes but made my daughter a babycunnio which made her really happy

Very friendly staff I enjoy the coffee they're very much

Great pit stop today for a latte and hot chocolate followed by almond slice and Victoria sponge muffin , very clean shop , quick service , quite quiet even though it was half term by smiles all round by all staff , my muffin was superb , light , fluffy and very tasty , whe were up that way again we will be there.

The hot chocolate wasn’t hot chocolate, it was just basically hot water in it.

Absolutely disgusted by the hot chocolate! It was way too milky I couldn’t even drink it

Free Parking, good choices. Great taste.

The hot chocolate was too frothy and milky

The hot chocolate had too much dark chocolate in it

The delivery driver was rude, the hot chocolate was to milky and the cherry Bakewell tasted horrible

Male staff member I found rude and unprofessional. Felt like I was an inconvenience. Should rethink his career choice.

Ordered a two flavoured hot chocolates and a latte, one hot chocolate didn’t come with the marshmallows, and the other hot chocolate was the wrong flavour

Not all the items were in the order and I was still charged for it Unacceptable

To place an order then wait an hour and half and you can’t contact anyone, the food was not really hot at all.

Great lovely coffee will come back soon.

These guys always give great service. Be it 7am or midday. Happy smiley people x Still the same great service a year later ☺️☕

Great coffee and good selection of pastries and savoury foods friendly staff!

Really friendly staff. Great coffee. Outstanding

Stuff totally unprofessional. The blond girl was too busy on her phone to take my order. Barista guy just throwing the cups and rude.

Clean and Tidy. Coffee was very nice, staff were polite.

I was waiting for my car at a nearby garage to have stuff done s I had a few hours to kill. I thought I’d go to Costa for breakfast as it’s really the only decent place on that estate to eat (don’t think about wasting your money at the McDonald’s next door..see my review ). So I ordered a bacon bap, a chai latte and a millionaire’s shortbread (why the heck not). I omitted one star as when I was at the counter, they have croissants and a few cakes etc that are uncovered. I really don’t like that at any place I visit. It’s not hygienic and at this time of year, if a fly gets in, it’s going to do it’s business on any uncovered food. So that puts me off and reduces my score by one star. Other than that, the staff were great. The food was great (one of the only costas where the food I got was hot. In some branches their toaster thingy does not warm the food through). I enjoyed it. I came back a few hours later and ordered another chai. Again, the staff great and helpful. The place is pretty clean and the atmosphere is alright.

Really friendly staff, quick service (I go early to miss the peak times), perfectly the music volume is just right (barely enough to work out what cheesy 90s R n' B track is playing).

Fast service and friendly staff

Just a roadside café, but the staff is really supernice!!

Nice place to enjoy a coffee while waiting for wife to finish shopping elsewhere!!

Easy parking with room inside and outside to sit

Great place Good staff, hot Costa coffee

Advertise open on app, website and building. Take click and collect order but closed

That places my regular place to having my coffee the staff there always smiles very good coffee and people's working there

Food and coffee nice and staff friendly but smokers sitting outside by open door meant very smoky inside :-(

Great place for a coffee and a comfort break. Could do with more savoury dishes as sugar isn't diabetes friendly.

Had a nice hot chocolate with a friend 😋

Good selection of coffees and drinks

Lovely and clean store. Friendly staff. Coffee was delicious. What more could you want?

Only taken cash wouldn't even take there own gift cards. Not good enough 😕

Lovely coffee ,lovely cakes and staff so friendly

Really like Costa americano for me and mint tea for the wife with a shared toasty and chocolate twist. Great way to spend an hour.

Great service, attention to detail, enjoyed my coffee and tea cake

Really friendly and welcoming! Good to see the pre-Covid hours back in place, too.

Not been before. Service OK. Staff cleaning regularly. Yep OK visit.

Excellent service, friendly and all covid guidelines in place, love the new golden caramel latte.

Absolutely delicious! I love Costa Coffee!

It was very clean and friendly thank you for a nice service we will come again thank you from Derek

Brilliant staff with good attitude, a lil slow but they do make amazing coffees so not complaining

Great service accompanied by delicious coffee!