Cosmo in Havering

I brought my family of 6, including my mother, to celebrate her 70th birthday. We have visited over the years, but not for some time, and thought we would eat locally and try the restaurant again. We were all very disappointed by the quality of the food and what was on offer. I mainly eat fish, and apart from fish fingers (I am not a child), the only other fish I saw available was at the Teppanyaki station. I asked for salmon and prawns and could not believe it when the chef put a slither of salmon, which is used for sushi, and three of the smallest prawns I have seen onto the grill. The selection of food has gone down since I last dined at the restaurant, and the food is bland and lukewarm at best. Small amounts of food, such as fried prawns, are brought out so that customers have to rush to get them before they are quickly finished. Most of the rice dishes were dried out and tasted awful. The desserts, although lots of options, are bland. The Eaton Mess, which used to be so lovely, is now a mush of whipped cream and cheap bits of fruit. The plates were often unavailable, and I walked around to look for them. For the amount of money you charge per adult, I would expect a much higher standard of food. I would at least expect there to be more options for fish eaters, and that the food is served hot. Some dishes are brought out lukewarm. After paying £100.88, I am very disappointed. I could have raised this on the night, but I didn't want to spoil my mother’s 70th birthday celebration, and she chose the restaurant. I wish that I had looked at your reviews online prior to coming to the restaurant, as it would seem that most have the same issues, and you have not acted on previous feedback. There are too many other restaurants for consumers. When I choose to stay local and support local businesses, I expect to get what I paid for. The meal was not cheap and was not worth the money that I paid. I will never return to your restaurant and would not recommend it to others.

Terrible experience. Ended up with a nasty bout of the trotskis after eating their so called sweet and Sour meat balls. Food was awful…only positive thing about it was the drinks refill. Filthy toilets to top it off clearly the one i used hadn’t seen a brush for days. Never again!!

Really concerned about hygiene here Cheap quality food Wish I’d saved my money and gone to Iceland got a bag of spring rolls & samosas,I’m sure that’s what they do Really need a sign children need to be accompanied around food Watched a child not like a jelly sweet near chocolate fountain so put it back in bowl of them Spoke to staff about concerns who tapped his temple saying ‘have a think about the amount of people here’ Didn’t waste my time any further You carry on with that excuse I’m sure all those people will choose not to come again when they leave with stomach ache as we have

We had a great time at This restaurant . Lovely place and Food. Very friendly and welcoming customer service. My daughter was very pleased with her Birthday dinner xx

I didn’t feel the quality of food was as good as my previous visit. Maybe change of suppliers / chefs (?) My family disagreed with me about decline in quality. Remains Excellent value for money though.

Good food, friendly staff. Restaurant looks amazing and fresh, and the choices of food are enormous. Will definitely come again

We was greeted with the new rules which was fine , tried to order a beer but was told no alcohol was being served as this would involve table service but was able to order soft drinks via table service . I went up to...

We had such a lovely family meal at Cosmo! So much food variety which was very tasty and fresh for a buffet. Service was great and they are still offering bottomless drinks! All Covid-19 restrictions were in place! Very safe. Welcome back Cosmo!

Great reopening. We experienced good service, the staff were friendly and accommodating, and the food was excellent! Felt safe with everything they had put in due to covid restrictions. Thanks 😊

Wish this opened again ,best ever only bad thing is Service can be slow for drink but otherwise Excellent

Not as nice as the buffet in Ilford, a lot of the food were left out for too long meaning the taste was a bit off. The selection went that great either maybe because we went during the day

Pretty someplace, more quantity than quality, but work was paying for it so who cares :-) really enjoyed the soup had about three bowls

I have eaten in there several times.I love what they do with the food.Excellent idea.The food is excellent and the staff are wonderful.can't go there yet but looking forward to going there.Again round the corner from me.(I love living in Romford).

I love this place. Choose what you want from a huge variety of delicious dishes. It’s clean and modern and reasonably priced for a nice lunch. I tend to go more in the daytime than evenings due to my work schedule. You won’t be disappointed....

as a buffet goes this ranks as one of the best. One can always rely on good standard food at a reasonable price

Came here with friends from work. The selection was good and the dishes were kept filled throughout our visit. Food was all very tasty. Not fine dining, but great value.

Visited Cosmo after a long time . Found the food poor quality especially IndiAn food not tasty at all. Expensive in the evening and don’t go just before it closes - worst of the food remains .

For the price of £8.50 during lunch times, it wasn’t bad at all. However the place did have very limited choice of food items to choose from. The food was nice in terms of quality, customer service could’ve been more friendly and professional. Drink prices...

I found Cosmo to be a great place to eat. The staff are very polite and deal approachable when you encounter a problem. The only negative thought I had was that the food appeared to be warm. and the poppadoms were stale. Apart from that...

Super fast service - the staff are very polite. I love the self serve option, it makes for a smooth date.

Look it’s just my opinion ok I’m sure some people love it here but for me and all the members of my family we rated it a big thumbs down. The food is bland, there’s lots to choose from but it tastes like cardboard. We...

On the face of it the place looks far better after the refurbishment. Strangely it looked like there were less seat which gave everyone a little more space which is great as that’s what was missing before. Couldn’t help but notice a lot less staff...

Great value we had choices of many world cuisines must guest and I had a super meal with lots of choice very busy and service was a little slow but food more than made up for it

If you want your evening to be ruined , go there ! Front of the house lady is extremely arrogant and rude, instead of being helpful she gives you a look you want to leave immediately.( When you ask for manager , she smiles knowing...

I've not been since they referbised nevertheless went today after booking a film at Vue cinema Romford 18.01.20 only to find out that they close during lunch time on a sat. Honestly are you for real? It lunch time and it's saterday and your a...

Booked a table for 2 people but unfortunately my friend pulled out last minute so I couldn’t reach out to change my booking. When I arrived there was a long queue outside of the restaurant so I really suggest to everyone who wants to go...

There were 11 of us for lunch and food was very good, all of us had a really lovely meal no complaints at all. Great value for money..we'll be visiting again.

We wanted to get together with colleagues and clients and Cosmo in Romford was ideal as the food is very varied fresh and tasty. Even some Christmas Roast on offer. Eat as much as you like adds a sense of fun to the meal and...

Popped in here for some lunch and everything was great. Staff very polite and helpful, food was hot and delicious. Pitty some people don’t understand the ‘No taking food home’ rule. Watched a group of ladies empty nearly 2 plates full of food in to...

A friend suggested we go there. An experience in how to ruin good food. Obviously a place visited by those with a less than discerning palate. ( It's still repeating on me while I write this)I don't know how they can say that the Chinese...

A place like this is always going to be hit and miss when there are so many choices and so many people wanting to try them. For this reason I can not honestly say that every visit here has been 5 star... On this particular...

All the dishes tasted and looked like they were sat out for ages. I went up once! Try and go at the start of sessions to get as fresh food as possible. Will not be returning.

I visited Cosmo in Romford this month. I have to say I love a good buffet restaurant and this is one, I only wish there was one nearer to where I live. The food is lovely and the price depends on whether it is lunch...

I come here with my grandson he loves it! Last time I was here I thought that their standards had slipped Now they have refurbished the buffet area and it appears that the standard of food has improved

Good experience - Kay was great, very hardworking, she never stopped and more than happy to help us! :)

Our first visit here, after the long wait to get in ok it was a Saturday evening so fair enough. We were shown to our table, it was like how many tables can we squeeze in. I went to choose my food it was just...

Me and my partner had an awful lunch here. Half the food was cold and over greasy more than a Chinese would be. Also most of the sauces wasn't out. Bare minimum selection for a lunch menu. I just hope there dinner time makes up...

Food lacks real flavour, only food with any taste was the pizza. If you’re hungry and just want to eat - this is for you!

1st meal here (Wed 25th Sep in the evening) since it has been FULLY refurbished, took ages to get seated even though it was only about half full (if that), finished our 1st plate & still hadn't been offered a drink, I had to ask,...

My family of 4 visited the restaurant in Norwich yesterday. The food choices are good. The food was hot. The taste was OK. What is not OK is their policy to charge children over 1.5m full price. One of my daughters is 11 and over...

Visited Cosmo today, nice, pleasant, hardworking staff but what awful food. I am afraid I can't describe it an differently. Most of the Counter Trays were practically empty; unless you wanted to eat Chinese which I did eat and it was luke warm and tasteless....

Cosmo is a large pick up your food buffer . Tasty food. My family members like it particularly. Comfy seating and ambience. Book your table as it gets very busy. Cosmo is in The Brewery so plenty of parking.

I have visited the Cosmo World Kitchen on a few occasions. The restaurant is conveniently located in the Romford Brewery which is very close to the Romford Station. If you are driving, you could use the parking offered by the nearby Sainsbury’s provided you shop...

It's nice and always busy restaurant buffet. Eat as much as you want. The price for 1 person is worth that money. Recommend.

We are a family of two adults and two children aged between 4-6yrs. Went out for a birthday meal for my daughter and the price is on par with other such like restaurants. Good range of desserts and chocolate fountains to entertain the children. Range...

Always a good variety of food. Reasonable price. The quality is mixed and lots of things have the same taste.

Nice place to eat when there is a large number of people. 30 people seated and fed without any problems. Everyone happy. Food is nice and staff nice too. Eat as much as you want but don’t be a little piggy if you can help...

The food was OK with lots of variety. Very busy and a bit hectic with children running around. Certainly not fine dining.

Went last night for a birthday.. table had been booked for weeks for 21 people, when we got there table wasn’t ready and had to wait 15 mins for it! Food, not very nice and not hot enough. Been going cosmos for years but this...

Decided to visit Cosmos Romford as a family outing to celebrate birthday. 4 adults and 3 children - on arrival, Maureen received us with a smile and directed us to our table, she also gave good advice re parking. Romeo and Precious attended to us!...

Went last night with a friend for dinner. Was seated very quickly went to get 1st plate of food and after around 15-20 minute went to the bar myself to get some drinks. Mentioned that nobody had been over to offer drink. Basically had to...

Another visit to Cosmo and another diet out the window. So much to choose from so we just pick a little of everything and tuck in. But I cannot control my urge and keep going back for more. Excellent selection and the staff keep the...

Although busy, service was good. Huge range of food to suit all tastes. Well priced. Clean and pleasant.

First visit to this buffet style restaurant. Conveniently located within the Brewery complex. One price covers all the food so good if you are trying to work within a budget. Friendly staff who explained how the restaurant operated. Good range of items for starters, mains...

Food is flavourless, curry watered down to resemble slop, didn't try everything on the menu but had 4 plates (attempts) to find something nice. Great for kids though as the desert wasn't too bad, lots of jelly and icecream with a chocolate fountain and a...

I’d like to say with it being my first visit today I will be back again. Me and my partner felt very welcome by the receptionist Dee. Considering how busy it was She managed to accommodate us both with our baby with a table where...

Came here with my partner and few days ago, Everything we had was delicious The atmosphere of a great, staff were amazing and we definitely will be back very soon I think Would recommend to friends

Variety of food available isn’t as wide as other branches but the atmosphere and the quality of food was perfect.

Been to this restaurant several times and have enjoyed it every time ,the food selection is really good and the drinks offers are good as well . The only 2 things that I would have a winge about is the queuing outside in the shopping...

I had a simply fantastic well flavoured fish curry and freshly made Nan-bread today. The indain dishes on offer are full of flavours and not too spicy hot. I recommend it.🥂

If you Enjoy a wise selection of barely warm food then this is the place for You! The consumer service was terrible staff except one looked miserable and unapproachable. Will not recommend or ever eat back here! Waste of money! Avoid!

Food was lovely, drink was Ok, price is ok as you can eat all you want, friendly staff, will go back again.

This was great Massive choice and nice and hot. The food was tasty and not over cooked. They had chefs cooking as you waited. The staff were friendly and although it was busy there was plenty of food to go around I’ll go back next...

Visited Cosmo for a dinner with family. Friendly and good quality food but the buffet is quite small.

Good value for money. Food was fresh and amazing and you have many options. One of the greatest buffees.

Our first visit and the waitress was helpful and explained the buffet to us. There is a very wide selection from all around the world. My wife really enjoyed the wide selection of fresh sushi and dim sum while i particularly enjoyed the indian curries....

I have been here a few times and I believe that since my first visit their standards have slipped. I suspect that due to the fact that they have a huge following as it appears that this is the only place in Romford offering buffet...

Was out with my three kids and wanted somewhere easy to eat so we chose Cosmo. We got a table quite quickly, Sunday afternoon, and off we went for the usual mixed plate of a bit of everything! If you're picky about what to chose...

Met friends here last month and it was lovely. Lots of variety and all food I ate was well cooked, hot and tasty! Would definitely recommend. Only thing I would pick up on is the length of wait for drinks but that’s understandable considering how...

The title of this review sums this place us perfectly. A guy with just the one tooth told me off for trying to take a cucumber cause it was part of the food display. (Not plastic or anything, I dont know why I couldn't have...

We were waiting for a table 45 minutes and a couple came, they seem to be Tomino friends or maybe regular customers. Tomino skipped the queue and gave them a table, I didn't find it fear for many people waiting 45min-1h for a table. Food...

Fast and ok choice of food - convenient location in the brewery shopping centre opposite Sainsbury’s

Food can be iffy or so so I've even had one person in our party said it made him sick the next day. However I found the food OK and the buffet style is nice with lots of variety however it is not as good...

I don’t usually read reviews or review restaurants unless I am 100% satisfied or dissatisfied. Unfortunately I was really disappointed today. Can I just say the staff on shop floor are all good so that star is for them but management are rubbish. Now I...

My wife and I fancied another visit to Cosmo in Romford cos her brother and his wife were staying over,they haven’t heard of this restaurant,they live in Cheshire. So we told them to fill their boots and go for it,and they didn’t hold back ....

I booked a table for weekend lunch.. Spread was good and tasty. The staff were really nice and cleared off the plates as and when we finish it.. My first time here with the family.. I've been to other global buffets so I felt there...

Been coming to cosmos for years never had a bad experience.Staff are always friendly and Maureen & are so helpful and always go that extra mile.

We happened to be in the area and went for lunch in a weekday..at the outset we asked if they have vegetarian choices and we went in as they said yes, it was the worst ever decision. There is almost zero choice for vegetarians and...

Biggest buffet restaurant I have ever been in. 800 seater and it was queued from opening time. We were allocated 1hr 45 mins on the table. Lots of selection and the standards of cleanliness were good too. There was a lot of good quality items...

Really nice food so much to choose from and great value. Self service which I prefer so you can go up as much as you like

The first thing I need to tell you about Cosmo is that the waiting staff are outstanding. Genuinely cheerful and happy to help with anything. Service like that should be available everywhere. We’d reserved a table for Sunday lunchtime, and thank heavens we did -...

Excellent food and service from the staff especially Maureen and Malone.We always visit cosmo with my family as our food bonding.Receptionist Maureen very accommodating and helpful.

Buffet hot and nice selection. There is a nice atmosphere in side. Much better than international buffet.

Cosmo is a great place to go for lunch where you can get all you can eat for a reasonable price. Lunch is better value than dinner. Food is tasty with loads of choice. If you have kids they have to be below a certain...

Group of 12 family members meat at Cosmo's for an all you can eat amazing feast. There was plenty of everything for everybody. All tastes catered for and a label on most meals telling you if any allergen triggers in each of the meals which...

I always am wary about the all you can eat places, wondering how fresh things really are. I need not have worried, everything is very fresh and hot. So much food variety here you can always find what you want. Just remember it isn’t going...

Visited Cosmo in the Brewery Romford for a family meal. The service and food was excellent and made extra special due to the care and attention from the wonderful receptionist Tatyana. She was excellent. Thank you and we will be back soon!!!

We visited on a quiet January weekday evening and I wasn't sure what to expect in terms of food quality. They're definitely going for quantity rather than quality, although the food isn't bad - just not great. A lot of Chinese food, with Indian, Italian...

Went here for the first time, food was was tasteless and greasy. Service was terrible, slow and inattentive. We left with indigestion and a certainty we won’t be returning.

We had more than 20 people, everyone paid as we arrived. The food was great and good value for money. However as we headed out the manager claimed some hadn't paid. This was embarrassing and distressing and completely ruined the whole thing. We produced the...

I had a family party of 60 people and Amy and Rachel took care of us throughout the whole night! So proud of the service. I would recommend this restaurant to anyone! Thank you!!

It is not often that I am lost for words but wow!! From making the reservation with the fantastic Neil to being met at the door with my daughter's birthday guests by the awesome Tatiana, to asking the floor manager Maureen for an extra table...

Went in straight away to a table which was great, no one came and asked us if we wanted a drink, so my husband went and got his food and came back, I also went and got my food and still no one had came...

Lots of different dishes, mainly chinese and indian but also has rossts, salads and a cooking station for fish and meat. Buffet style with food turning over quickly so always fresh. Tasty but salty as is the way with chinese food. Lots and lots to...

Let's be honest. This place is not going to win any awards for its food or ambience but then again it is a buffet!. Food was OK, heavily biased towards Chinese though some Indian, Italian and roast etc. Some items ran out and were not...

From the minute I walked in, I knew it would be a great place to eat. I was greeted by the lovely reception staff Maureen. I reserved a table earlier and I told her that it was my husband's birthday and she promised to make...

When I open Cosmos door, the receptionist Maureen welcome me with smile and professionalism, she is always lovely in every occasion which makes me feel good and very welcome, the food is lovely. We always coming back, at least 2 times per mount. Waitress Alexandra...

Nice tasty food,wide range of indian,chinese,italian,british food in the evening also live grill,nice sweets,very nice food for kids also,visited this restaurant about 30 times and never has issues.

When we arrived we had to wait about 15 minutes to be given a table for 3 people. A waitress took our drinks order and told us to help ourselves to the buffet. The dishes were quite oily and salty. I enjoyed the chocolate fountain....

We took our relatives to Romford Cosmo for their first visit and they were very impressed with the food,ie the massive selection, massive amounts you can stuff yourself cos the food is scrumptious. Staff are so efficient and friendly you feel so relaxed you can...