Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 2457 in 2913 in Edinburgh, City of
Nº 508 of 561 Other cuisines in Edinburgh, City of
Opinions
Went with a friend and ordered two coffees a bacon roll and a cheese scone - charged £17 which seemed a bit steep. As my friend was already seated and it was my treat paid the money. When my friends bacon roll arrived it had more fat than meat, my scone was nothing special. I used to come to this little cafe a lot and the food was good and reasonable, I won't be back!!!
Michelle J . 2024-08-08
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Out of the way but the coffee is good and the service is great always a smile happy to come back wish it was open earlier thanks for coffee
Tami P . 2024-06-21
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Usually get drink, breakfast roll or lunch after meeting and variable service but this visit insured will not be back and will join friends at other venues after use of church. Although do have issue with this not being safe space for disabilities. Essentially friend had ordered food. Quiche and Salad. Food arrived with wrong salads. Friend upset and disabled so was anxious, but stopped waitress and explained delivered wrong salads (he didnt like the ones they delivered and so couldnt eat). Waitress was polite. Then person came over and slammed plate down and said, :Well you got two free meals on house.' Friend very upset. Order was wrong, edible and therefore not free. Friend was angry and upset and wanted apology. I went to counter and waited, asked waitress if I could speak to the person who came over to table. Turns out was manager! I stood on edge of space, he stood very close to me, I had to keep standing back. I stated I knew they were busy but the aggression with which he put down plate and what he said was rude etc and inaccurate. He was incredibly angry. denied he was in my space, shouted it wasnt him that made the mistake and what was the problem it was another free salad then said it wasnt my issue anyway and so he would talk to my 'husband' as he didnt have to speak to me. he told us 'we werent normal', which was appalling. Friend was very distressed and stammering, said it was wrong order etc so not free etc. Manager was very rude. Did not care that we used the church etc. said this was his space etc and any complaints he would ignore. Friend said he was so angry and upset and also it was his choice that I spoke for him and that felt the manager didnt even think why this was, but it shouldnt have mattered, I agree. Wanted a refund and I was distressed to have that much aggression when a simple replace dish. Its based in the church building but doesnt have its values. Churches should be safe spaces but this cafe although there is obviously not. As an aside my child told me later same manager had refused to refund after had been assured food nut safe and an adult friend had to get refund, apparently was rude as well, so must be his form. Do not go if at all vulnerable, I have asked church if we can exit next time via church rather than cafe. Horrendous. A simple apology would have done. The issue was actually not the mistake, mistakes happen but the aggression and attitude of the manager.
kate c . 2024-06-10
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It was a great cafe located at the centre of the city. The food was very good, better than what I had expected. What stood out to me the most was the service. Everyone had a smile on their faces and were very helpful. Great experience!! Highly recommend it :)
Neha J . 2023-10-11
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Great service and food! Bread delicious.had lunch here and flavours were very good. Added bonus that it was dog friendly.
380Kath53 . 2023-10-05
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Coffee was good. Bacon & egg roll was super and really hit the spot. Service was good and we were able to sit outside in the sun in this quit have net to Princess Street.
Nomad47640222327 . 2023-08-12
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friendly staff & good coffee ! Very kind avec fast, the decor is so original and it was a really great moment at the Red Cockerel.
sophie_zchrt . 2023-08-04
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We didn't get to try the food, tho the cakes looked very nice and the salads interesting if not a bit tired and fruit heavy. Not every salad likes a dried cranberry or a nectarine... but the main problem was complete incompetence on the part of the staff. They were kind and friendly but saw me waiting for fifteen minutes at the counter and didn't alert me to order at the till three feet away . Then, after I recited a long order and they punched it in, they told me they weren't accepting card payments. Yes there were small signs - I hadn't noticed - but I was the only person there ha and someone should have told me straight away I was in the wrong place and that they only took cash. By the time I was told I'd have to come back and place my order again once I had cash because the till would have to be erased (why couldn't they remember the order it wasn't that long?) I decided to go to Pret. It's a great location but by golly were they not good wait staff/ servers! They'll no doubt improve. It was as of they'd hired the least naturally inclined to be wait staff they could find. We are not all natural servers! But yeah. Anyway. Maybe the food is great I'll never know :/... the oat cookie with coffee cream looked amazing. Sigh.
frozenkugel . 2023-07-20
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Lovely salads, quiches etc, and nice home-baking. However the staff, would in my humble opinion benefit from further training, and could be a wee bit more friendly. Don't order here if you are in a hurry!
LJMScotland . 2023-06-12
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Very slow service, Lots of smokers in the outside area. Staff not very professional and hygiene a bit of an issue.
Moravian19 . 2019-08-23
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Basic,tasty,good value meals ,snacks and drinks. Pleasant environment by Princess Park. Seating inside and outside.
SULOO . 2019-07-14
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110 Opinions
The range of coffees here was quite impressive. The atmosphere was welcoming and I must say that the staff provided excellent service.
76 Opinions
Was recommended here as I am celiac and they have a gf menu. As we were unsure what time we would be going (prior commitment before hand) I did not book. We arrived at 2.45pm and there was a sign outside saying 'bookings only, no walk ins' This was NOT on their website. We went in and spoke to a female member of staff who advised exactly what the sign had said. I then spoke to a male member of staff and asked where on their website it stated what the sign said, he said it didn't. Advised that due to rugby being on, they were unusually busy. The restaurant is large and they were not full to capacity. Asked if there was anyway we could have a table for 2 for an hour, point blank told no. We won't be returning.
67 Opinions
We approached the café at 9am with laundry and were greeted by four Scottish Terriers who were apparently running the place, until Graham arrived up the stairs to ask what the heck we wanted...and we knew immediately we were in the right place! I've read some of the reviews, and if you don't understand Graham in the first 5 seconds of him opening his mouth, you don't deserve to be there...and I am pretty sure Graham will know/sense it himself. I think he relishes poor reviews. But we felt immediately at home, and once we passed the "test", Graham was the perfect host. I had to put up with insults on my lack of fashion sense and some uncomfortable history lessons regarding the villainy of George Washington, but my wife and I would not trade our experience for anything! Graham practically did our laundry for us, made us coffee, and even gave me a lovely (empty) can of haggis. Thank you for the experience Graham! I hope you enjoy the US Dollar Bill (with Washington on it)...and I won't forget that American history is really Scottish history!
83 Opinions
Booked in the restaurant for our 20th Wedding Anniversary. We weren’t staying at the hotel but did add that we were celebrating upon booking. We arrived early expecting to have a drink at the bar but the table was ready for us. We received a complimentary glass of champagne each on arrival. The staff were fantastic and couldn’t have done more. They even sorted us out with a special dessert to help celebrate the occasion. The food was to a high standard and the portion size was perfect. Altogether a fantastic meal and exemplary service.
622 Opinions
Good service, unfortunately although item on the till no Nitro Cold Brew available in the shop