Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 2459 in 2913 in Edinburgh, City of
Nº 508 of 561 Other cuisines in Edinburgh, City of
Opinions
This was a great find as it was a joy to sit outside in this lovely spot, enjoying the sunshine away from the busy streets. Cheerful service and good range of cafe food.
Frank S . 2024-09-22
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Went with a friend and ordered two coffees a bacon roll and a cheese scone - charged £17 which seemed a bit steep. As my friend was already seated and it was my treat paid the money. When my friends bacon roll arrived it had more fat than meat, my scone was nothing special. I used to come to this little cafe a lot and the food was good and reasonable, I won't be back!!!
Michelle J . 2024-08-08
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Out of the way but the coffee is good and the service is great always a smile happy to come back wish it was open earlier thanks for coffee
Tami P . 2024-06-21
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Usually get drink, breakfast roll or lunch after meeting and variable service but this visit insured will not be back and will join friends at other venues after use of church. Although do have issue with this not being safe space for disabilities. Essentially friend had ordered food. Quiche and Salad. Food arrived with wrong salads. Friend upset and disabled so was anxious, but stopped waitress and explained delivered wrong salads (he didnt like the ones they delivered and so couldnt eat). Waitress was polite. Then person came over and slammed plate down and said, :Well you got two free meals on house.' Friend very upset. Order was wrong, edible and therefore not free. Friend was angry and upset and wanted apology. I went to counter and waited, asked waitress if I could speak to the person who came over to table. Turns out was manager! I stood on edge of space, he stood very close to me, I had to keep standing back. I stated I knew they were busy but the aggression with which he put down plate and what he said was rude etc and inaccurate. He was incredibly angry. denied he was in my space, shouted it wasnt him that made the mistake and what was the problem it was another free salad then said it wasnt my issue anyway and so he would talk to my 'husband' as he didnt have to speak to me. he told us 'we werent normal', which was appalling. Friend was very distressed and stammering, said it was wrong order etc so not free etc. Manager was very rude. Did not care that we used the church etc. said this was his space etc and any complaints he would ignore. Friend said he was so angry and upset and also it was his choice that I spoke for him and that felt the manager didnt even think why this was, but it shouldnt have mattered, I agree. Wanted a refund and I was distressed to have that much aggression when a simple replace dish. Its based in the church building but doesnt have its values. Churches should be safe spaces but this cafe although there is obviously not. As an aside my child told me later same manager had refused to refund after had been assured food nut safe and an adult friend had to get refund, apparently was rude as well, so must be his form. Do not go if at all vulnerable, I have asked church if we can exit next time via church rather than cafe. Horrendous. A simple apology would have done. The issue was actually not the mistake, mistakes happen but the aggression and attitude of the manager.
kate c . 2024-06-10
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It was a great cafe located at the centre of the city. The food was very good, better than what I had expected. What stood out to me the most was the service. Everyone had a smile on their faces and were very helpful. Great experience!! Highly recommend it :)
Neha J . 2023-10-11
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Great service and food! Bread delicious.had lunch here and flavours were very good. Added bonus that it was dog friendly.
380Kath53 . 2023-10-05
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Coffee was good. Bacon & egg roll was super and really hit the spot. Service was good and we were able to sit outside in the sun in this quit have net to Princess Street.
Nomad47640222327 . 2023-08-12
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friendly staff & good coffee ! Very kind avec fast, the decor is so original and it was a really great moment at the Red Cockerel.
sophie_zchrt . 2023-08-04
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We didn't get to try the food, tho the cakes looked very nice and the salads interesting if not a bit tired and fruit heavy. Not every salad likes a dried cranberry or a nectarine... but the main problem was complete incompetence on the part of the staff. They were kind and friendly but saw me waiting for fifteen minutes at the counter and didn't alert me to order at the till three feet away . Then, after I recited a long order and they punched it in, they told me they weren't accepting card payments. Yes there were small signs - I hadn't noticed - but I was the only person there ha and someone should have told me straight away I was in the wrong place and that they only took cash. By the time I was told I'd have to come back and place my order again once I had cash because the till would have to be erased (why couldn't they remember the order it wasn't that long?) I decided to go to Pret. It's a great location but by golly were they not good wait staff/ servers! They'll no doubt improve. It was as of they'd hired the least naturally inclined to be wait staff they could find. We are not all natural servers! But yeah. Anyway. Maybe the food is great I'll never know :/... the oat cookie with coffee cream looked amazing. Sigh.
frozenkugel . 2023-07-20
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Lovely salads, quiches etc, and nice home-baking. However the staff, would in my humble opinion benefit from further training, and could be a wee bit more friendly. Don't order here if you are in a hurry!
LJMScotland . 2023-06-12
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Very slow service, Lots of smokers in the outside area. Staff not very professional and hygiene a bit of an issue.
Moravian19 . 2019-08-23
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Basic,tasty,good value meals ,snacks and drinks. Pleasant environment by Princess Park. Seating inside and outside.
SULOO . 2019-07-14
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8 Opinions
My very young children and I had a shocking experience with the manager at this store today after being sorely misunderstood then treated like animals; we walked away genuinely floored at the way we had been treated, and physically pushed out of the store. In hindsight I regret not standing my ground and waiving my rights in the power-hungry lion’s face. I will be delighted to never return nor give our recommendation to any friends or family. So long, Hotel Chocolat.
3 Opinions
76 Opinions
Was recommended here as I am celiac and they have a gf menu. As we were unsure what time we would be going (prior commitment before hand) I did not book. We arrived at 2.45pm and there was a sign outside saying 'bookings only, no walk ins' This was NOT on their website. We went in and spoke to a female member of staff who advised exactly what the sign had said. I then spoke to a male member of staff and asked where on their website it stated what the sign said, he said it didn't. Advised that due to rugby being on, they were unusually busy. The restaurant is large and they were not full to capacity. Asked if there was anyway we could have a table for 2 for an hour, point blank told no. We won't be returning.
83 Opinions
Excelente ubicación. La comida era excepcional y excelente relación calidad-precio. Fue una comida de cumpleaños y no fue decepcionado. Mi esposa y yo fuimos tratados como miembros de la realeza por todos los miembros del personal. No puedo recomendar este lugar lo suficiente.
82 Opinions
Popped in for a pint en route to the Taylor Swift gig at Murrayfield. It can be found at the west end of Princes Street, just as you start walking down Queensferry Road. To be honest, our pints weren’t amazing. Two of us opted for the Pravha and found them a bit flat and sickly. A real shame, because the selection of draughts on offer was great and the pub itself had a nice traditional feel to it. Cost wise, by far the cheapest round of the day but for quality, one of the weakest.