Based on 18 opinions finded in 1 websites
Based on 18 opinions finded in 1 websites
Opinions
This was my first time using corriander take away and the last ... an hour wait wasn't so bad on a Saturday..ordered lamb chops....these were awful ..should be on the menu as mouse ribs in a tub of onion very little to no meat on the bone ..very poor ...The mains were worse ... The lamb jalfrizei was over cooked the lamb, so tough it almost could have doubled as a doorman .. the roshni was hotter yet was supposed to be mild ... won't be ordering from them again.
Steven D . 2018-11-03
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I appreciate that delivery times are never guaranteed and accept there are road issues which hold deliveries up. I chose the 17:45 - 18:00 slot I was offered when I placed my order. At 17:21 I received an email to say delivery would be made at 18:30. At 18:50 I phoned to see if they could give me an idea of when it might arrive (more to check they'd not forgotten me) spent 5 minutes on the phone listening to the girl talk to some guy in the background, was asked my postcode 4 times, then my address, when I was then told it was on it's way. 20 minutes later (I'm less than a 10 minute drive away - in heavy traffic) I phoned to tell them to cancel the order. As I was on the phone the delivery turned up. I never got chance to tell Coriander it had arrived as the girl I had been speaking to hung up on me. Very shoddy customer service. In his defence the driver was very sweet and friendly; the food, however, was stone cold. Had they said when I phoned the first time they were running behind and would get to me as soon as they could I would have been more than happy with that. The lack of service though was just atrocious, the food being stone cold was unacceptable. I certainly won't use again.
theoriginalbookay . 2018-03-14
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So we ordered online as I couldn't be bothered to go out to get anything. Thought it would probably be busy on a weekend, but were happy to wait the 45 mins the website said. We waited. After 90 minutes I called them. Took two goes for them to answer the phone. When they did, got a feeble excuse "well there's only one driver on tonight, he is very busy". Well, yes, I imagine he is, seeing as you're the only Indian that does online ordering in the area, and it's a weekend. I can see from a lot of the previous reviews that this isn't the first time this has happened. Perhaps you should consider hiring another driver? Anyway, when the food arrived it was at least hot. The bread was good, chicken tikka was good. Curries, not so much. The 3 different veggie curries we ordered were all basically the same, and made with 90% potato instead of mixed vegetables. The chicken curry was passable, but I've made better myself, which isn't what I expect when I order out. Won't be ordering again. What a shame.
HereBeMonsters . 2017-04-30
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Ordered a takeaway and told only an hour. 2 hours late so phoned up and cancelled and decided to go else where. Was told sorry they only had 1 delivery driver. Wont use again....
Stuart W . 2017-04-08
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my food took 2hrs to be delivered and once it arrived it was stone cold and the popadoms where soggy when i phoned up the girl on the phone said i was lying about the food being cold and argued with me she refused to give me a refund or to send me out new hot food when i ask to talk to a manager she said he was not there then she contiued to argue with me then she just hung up on me she also gave me advice to re-heat the take away but i had chips and nuggets as well as the korma she was very rude and its disapointing as food is normally good but i wont be using them again after tonights experience 😡😡😡😡😠😠😠
Zoe S . 2017-03-11
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As any Glaswegian worth their salt can tell you, we love our Indian food and Glasgow's extensive range of Indian restaurants can testify to this! We loved everything abouth this restaurant, the food, the staff and the venue! If we are back in Southhampton, we will definitely return.
Karen S . 2016-11-30
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Placed order at 1830... received order at 2150! Told it was all the fault of 2 drivers who failed to find me, where plenty from same restaurant had no problem before. I phoned 3 times for updates. Plenty of apologies, not information. Owner brought the meal with a lot of apologies. Didn't negate the fact it was almost 10pm and the food was cold. Microwaved meal, but who wants to eat at 10pm having ordered over 3 hours ago? I won't be ordering again.
sssturgeon . 2016-10-09
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This is quite possibly the worst curry and the worst service I have received from a restaurant in a long time. It took 2 hours for our order to arrive, despite being advised it would take 30 minutes. As a vegetarian I obviously ordered a vegetarian meal (Paneer Tikka) but the dish was filled with chicken! The vegetable vindaloo was just a sauce, no vegetables in it at all, furthermore the cauliflower in the aloo gobi was still frozen, I could not put my fork through it! This was ordered via hungryhouse.com and unfortunately took 2 hours of phone calls/emails in order to process a complaint and receive a full refund - a waste of my time! I really would not recommend this restaurant.
Radhika C . 2016-03-26
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Ordered a takeaway on Friday 22/1/16 which was delivered on time and paid for in cash. Opened food and realised half of order was missing. Phoned The Coriander and was told other half would be delivered. No time given for said delivery! Tasted food only to realise that it was none of our order and was not to our taste at all. Expecting the problem to be sorted straight away we phoned The Coriander who couldn't seem to rectify the problem or give us a time frame and then put the phone down on us. We then phoned again and were told they couldn't talk to us as they were too busy. Tried from a different phone and again were hung up on. By this time another hour had passed. We decided to put the food back in a bag and walk into Fareham to tackle them face to face. Demanded to speak to the manager who apologised but would not give us a refund or any other incentive to use their take away again but funnily enough produced our correct order from the kitchen!!!! By the time we got home we were no longer hungry and really cross. Terrible waste of our time and the front of house staff have no customer skills. Will never order from there again and advise those of you that do to double check your orders before handing over payment.
Susan R . 2016-01-29
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3.5hrs late for delivery. Crappy excuses. Money taken and yet no goods. Avoid at all costs. Going to bed hungry and out of pocket
Caroline E . 2016-01-08
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The counter service was excellent and the menu suggested a kitchen that was organised rather than trying too hard. On unwrapping the standard white carrier bag at home the fragrance was a joy, and the packing was sensible. No oily dripping, no damp waft. Dhal is a simple pleasure if done right, and this one was. Lentils soft, almost mush but loaded with a depth of flavour you'd expect from a dhansak. The dhansak (chicken) was a gem too, not too much meat, and what there was was succulent and hearty. Veering away from home cooked classics and picking a made-up English style dish made me even happier. Their tikka lamb balti was stellar. Warm, happy spicing with enough green (fresh) and red (dried/sauced) chilli to let you know it was there. Sometimes plain steamed basmati is all you need to accompany but here I strongly recommend their pilau. Untouched by colourings and lies, this rice is sublime, chunks of cardamom, cinnamon and clove are part of the cooked whole. The best Indian food I've eaten in the UK.
Joe B . 2015-12-27
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Ordered a takeaway for delivery which took 1h 15m to arrive. When it finally arrived, with no explanation for lateness, it was lukewarm and the chicken tikka masala tasted more like ketchip than curry. Will avoid in future.
MBH1990 . 2015-09-16
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best takeaway! such good value for money! yummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm! loved the veg curry, veg dhansak , poppadums, rice, onion bajhis
Marie436 . 2015-08-07
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We use the Coriander most weekends and are never disappointed. The menu choices are good with nice portion sizes. We have tried others but they are never quite as good.
denisewright8 . 2015-04-28
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Quick review to share a good takeaway experience. I ordered duck tikka and lamb tikka starters and chicken rogan for main. My wife ordered Vegetable Pathia and my step son Chicken Pathia. We got a few extras like popadoms and garlic naans. Everything was cooked (as far as I'm concerned) perfectly. I don't like duck that's too fatty and this wasn't, and the large chunks of chicken weren't borderline under-cooked in the middle like many places seem to aim for. My wife commented that her Pathia was much sweeter than expected and needed no mango chutney but that's more an observation than a criticism. It was all hot when delivered and portions were ample, very happy.
Adam G . 2014-09-23
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Avoid this one! Ordered and told will be here in approx 45 mins, 1 hour and 45 mins later the food arrived, after a call to them in between with no reason for any delay.To make things worse the onion bhaji's were floury and not cooked and everything else was cold! I love curry normally and only tried this place as the menu had a few different options to normal. Although having tried one I am now of the opinion that these are trial and error as the combination of flavours was not pleasant at all.If you want a really good curry, use the Coriander lounge in Southampton or for something good locally the Sea of Spice is much better!
Adam F . 2014-01-18
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Lovely fresh food. Good choice for a take away. We asked for the order to be delivered at 20.15 and they were knocking on our door at the exact time. Will definitely use them again.
Lou12d . 2013-03-15
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This is a very poor Indian takeaway. We have tried it on a few occasions and although the food is fine, if you choose to have it delivered it takes forever! - at least 1 hour, usually longer. After almost 2 hours of waiting for our food on this last occasion, along with several phone calls and no apology or believable explanation, we finally gave up and asked for a refund. Not sure if this was actioned yet, we will have to keep checking with our bank for the next few days, but so disappointing to receive such poor service and no food, especially as we had guests!Needless to say we will not use this takeaway again and would not recommend them.
loveholidays52 . 2013-02-18
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