Coppa Club - Streatley in West Berkshire

I am a local and have come a large number of times over the years and always been disappointed. Especially with the service. (At my adult daughter’s birthday dinner in July the waitress literally threw down her birthday pudding as she strode by without a word!) Last weak 3 of us came for a full lunch which was ok ish but horribly overpriced. the hostess at the entrance to the restaurant was rude beyond belief . As we stood at the desk waiting to be seated she carried on preparing a table in the empty bay nearby and spoke from there . Her words were “yes” . We said we woul like a table outside and were greeted by silence. She eventually came to the desk and asked us “is there one free” in an incredibly arrogant way. Her job to find out not ours. The conversation continued in the same vein. It’s hard to get over how rude she was. Undeterred I came to the cafe today and bought a roast beef roll and a tiny americano. £12.50!!!!! The beef was full of fat and sinews. I tried to chew it but impossible and had to remove from my mouth. Totally inedible. I ended up just eating the tomato and roll. If this place was not on the river no one would ever come here. It’s a disgrace. Never again.

We will not be going back to this restaurant. My friend wanted her steak cooked medium rare, which is a common choice, the waiter refused and said they would only cook it rare or well done, she chose well done and it came rare. I ordered a pizza and asked if I could add chicken, they told me they could. Once the food came it was my pizza, with no chicken in it, just a side plate of large, unappetising pieces of chicken. I told them I ask for chicken on the pizza, they literally went and tipped the huge chunks of chicken onto the pizza. The chef has clearly got an ego, can’t cook a steak medium rare and just tipping crap onto a pizza! It was inedible, they should’ve just said they couldn’t add chicken in first place. They didn’t even attempt to slice the pizza and did not provide a sharp knife for me to be able to cut it. It was also soggy and far too oily. Staff not very friendly, had to ask for bill multiple times. Of course they automatically add an undeserved service charge on the bill. Wish I had asked this to be taken off. Avoid this restaurant.

Had an incredible dinner at Coppa Club with the most stunning Thames River views. The food was absolutely delicious - I especially enjoyed the fish cake and truffle fries. Our server, Carlos, was exceptional and made our experience even more memorable. Highly recommend!

Booked a last minute one night stay befure our holiday what a horrid start - booked a shabby tired dog friendly room which was unbelievably hot in fact it made us ill! The restaurant that night was a shambles waited an hour and a half for poor quality undercooked food - plates and dirty dishes were stacked up all around us ! Or desserts were thrown on the table without even having our mains cleared - expensive cocktails were slopped in the table spilling over the glasses - which we waited 45 minutes for - we ordered these on the app fkr table service which you are charged for when I complained the cocktail was not what I ordered i was told it’s bar service take it back to the bar a bar which was falling apart and I couldn’t see from been stacked with peoples half eaten food. The manager said oh it’s because we were understaffed and people have called in sick - and that is our problem how ? Breakfast the next day was nice and we decided to put it down to a one off and as we have had a bad year thought it would be nice to stay on their so called Christmas Package ! A Christmas package ha ha goes along the lines of this - you can only book a dog friendly table up until 1pm so a very early lunch you only get that table for 1.5 hours hardly relaxing it’s a conveyor belt ! I asked if an alternative starter could be given as my husband has allergies you get told no only simple food can be made out of the ingredients on that day hmmm a so called high end establishment not been able to accommodate a simple request is alarming - I got told it’s not that simple while allergy books need to be filled which takes months - for a bowl of vegetable soup ! We were then informed there is no bar Christmas night and no restaurant and to upgrade to their hamper which you take back to your room or go out elsewhere the hamper bern an extra £180 or something. Following that after heated discussions with some restaurant chump who referred to me as passive aggressive and called my requests a fiasco I cancelled our Xmas booking his final reply to me was actually threatening saying I will be showing this to my senior management as a warning a warning to what exactly ha ha I was then told if I emailed again I wound be ban from visiting them to which my reply was I happily ban myself ! Avoid at all costs awful greedy rude nasty people that can’t take any criticism even though they offer a really bad service - YUK!

A chef that won’t listen to their customers requests and insists they cook their dishes their own way despite a polite request. Sadly unimpressed.

What a wonderful setting! Really nice decor, very friendly & professional staff and great food. Thoroughly enjoyed our lunch here on a glorious summer day, will return and wouldn’t hesitate to recommend.

The food was really nice. Squid to start for both of us with a Burrata side. Lamb Koftas and Chalkstream Trout as mains, followed by Crème Brûlée and “Coppa Mess” for desserts. All were delicious and nicely cooked. We accompanied the meal with beers and Aperol Spritzers, ending with Cappuccinos. All good. What really made the evening for us was the lovely Mimi, who served us with charm, a smile, polite conversation and attention to detail. Nothing was too much trouble. Thank you Mimi.

What an awesome restaurant and cuisine is amazing. Great service and a bonus is sitting right next to the River Thames. If you are a fan of a 'pink burger', then they are highly recommended. We have been many times and are never disappointed - see you again this week. Brian Abbott

Having stayed at the Coppaclub many times in Sonning, arriving at Goring was a refreshing new experience. The look and feel are very similar, and the location on the river provides a stunning setting. The addition of a health club is a great benefit. The food and staff maintain the high standards I've come to expect, and the overall experience is consistently good. I would highly recommend it for both lunch and overnight stays.

We went for a late lunch on Saturday. We were sat down by a very friendly lady. Our food was delicious and service was good. We had a wonderful time and enjoyed our meal. I had rib-eye steak which was cooked to to perfection. There are awesome views of the rivers just outside and a deck where you can moor a boat by the conservatory door.

This was an amazing experience, our waitress for the evening, Phoebe, was so kind to us and made us feel so welcomed in the establishment. The food service was amazing and a very big portion, which was a big plus.

Oh my gosh where do I even start, what an absolutely beautiful location with scenic views of the River Thames along with some of the best food I’ve ever had. The food came quickly and was delicious and paired with an amazing waitressing performance I was having the time of my life. Thank you so so much I will be back again in no time I adored it.

It was my Mum's birthday celebration at the venue. Lovely seating area, good food, and excellent service. Amy (our waitress for the evening) was superb. She was really friendly with good humour and very professional. She made it a special occasion - which it was! Thank you.

We were going to a concert at the adjacent Morrell Hall so stayed at The Swan and ate at the Coppa Club. The service was excellent from our waitress Amey the menu was restricted but the dishes were excellent. Thoroughly recommend!

This was our first time here and truly magical. It was our 4th wedding anniversary and the food we had was beyond our expections. We were served by Mirela and she went an extra mile to accommodate all our needs. Best food, best service good atmosphere. Would recommend to all.

I had such a amazing evening. We had a 3 course meal and Weronika was able to explain and recommend dishes. Such a professional waitress with so much knowledge. All dishes that we had were amazing. Good good and amazing service. We enjoyed our evening with wine, a nice view of the river and amazing atmosphere.

Great food, great atmosphere, great service from Izzy who was lovely, attentive and very polite despite busy Valentine’s evening. All round, great meal!

Excellent service from Marta and what a joy to have her serving our table ….. thanks very much . Food was delicious and the atmosphere was wonderful.

We had a fantastic meal served by Olivia . She was so kind Olivia courteous, and helpful very polite, brought food out in good time

Served by Olivia great service. A warm welcome from Marta. The burger was lush. Drinks were fresh. The menu included a variety of food.

Marta was very helpful today and is excellent as front of house Live in Streatley and visit regularly solo and with friends Such a good facility to have so close to home Thank you

We booked a private room for a birthday, the food was wonderful, couldn’t have asked for more, the waitresses (pheobe & Karina) set us up nicely, all in all a great place for special occasions

I’ve eaten here before but I’m sorry to complain but our meals today 3/2/24 1pm was well below par! While the service was ok 3 of the 4 main meals were bland and mine ( the aubergine dish was over cooked and totally flavourless), the flat iron steak was almost inedible, very, very disappointing. Such a shame as the venue is delightful!

Martha was an excellent waitress, extremely helpful and happy. Had a lovely time eating the lovely food with a lovely view.

Great place for breakfast and come here often for work - special shout out to Marta who is brilliant in the front of house.

went for my sister in laws birthday, lovely food, & great service from Amy, . i had never been here before, but based on yesterdays experience , i will definitely visit again

Great service, especially from our hostess Phoebe. Great spot with a great view. Would recommended to anyone in the area

We visited Coppa/The Swan for my wife's birthday, dinner for seven in the private river room, five rooms in the hotel, breakfast next day. We also reserved an area in the blue room pre-dinner. Everything was just great and ran very smoothly. Food and drink,...

What a place, what a location, and what amazing members of staff! I've heard a few baddies about this place. (Slow kitchen staff, slow bar staff, slow waiter service) please ignore all of that b******t. What can you expect with a setting along the Thames....

Visited New Years Eve, the food was very disappointing, definitely not worth the money! Shame as such a beautiful setting!

Coppa club has always been a hit and miss I’ve always been skeptical of staff since I had a racial incident with them at their sonning site many years ago HOWEVER, this occasion was the BEST BY FAR IVE EVER HAD. First our drinks took...

Went here on a busy Friday afternoon...whole restaurant was really buzzing, food was great. Family had a lovely time, and our waitress Nina made the whole meal special with her friendly and attentive service

"Outstanding bartender! Impressive mixology skills, genuine charisma, and creates a lively ambiance. A very good barista to put a lot of effort in to the coffee and made nice patterns in the foam and elevates the bar experience."

We visited late afternoon on Boxing Day (the same as we did last year) Sadly on this occasion a huge disappointment. Slow service (clearly understaffed) Meals coming out cold and the Christmas Roast Turkey offering a complete disaster. The roast was only available as a...

We went to the Coppa club for lunch and we ordered 3 mains and 2 children’s meals of pasta with tomato sauce. The adult food was very average but what I objected to was that the two children’s portions were absolutely tiny. The pasta barely...

Following a disastrous embarrassing business lunch some time ago I accepted a discounted meal to try the restaurant again. What a mistake. Firstly, myself and my guest were rushed throughout, with the main meal arriving whilst half way through the starter. My main meal was...

Sam Waugh is at the top of the chain and has the highest quality of service. He was telling me about his ambitions of becoming a supervisor.

sam waugh was excellent and really made me smile and i thoroughly enjoyed my time my food was also very good.

The setting is great but the food has taken a nose dive, even the martini wasn’t great on this visit. Three of our party had the Christmas set meal. If you are expecting roast potatoes, stuffing, gravy and edible veg don’t order this dish. The...

We had a lovely breakfast. A warm welcome from Kim the host. And great service from Ellen, Grace and Ethan. 10/10 would reccomend

Stunning location! We had a lovely Sunday lunch and the food and service was outstanding. Our waitresses Ellen and Grace were charming. We will definitely be back!

Fantastic lunch and terrific service from Phoebe and Olivia. I really enjoyed the atmosphere and would highly recommend the Caesar Salad with Chicken and Halloumi. Not a combo anyone else offers!

It is a great location; the food just needs to be better; it really is average. This place will always pull people in being on the river, that's why it's quite busy. After going for a second time nothing has improved unfortunately.

The Coppa Club at Streatley on Thames has a great atmosphere and feels very warm and welcoming. The space is open and the staff/service is excellent. Lunchtime selection on the menu was diverse and reasonably priced. The view onto the river is perfect. There was...

A beautiful setting for a catch up with friends.Great food served by a very competent, knowledgeable and friendly waitress Jemima.

Great food and fun atmosphere. Jemima was a great waitress, always smiling and attentive. It wasn’t busy but she was there checking on us making sure we were happy with everything. She’s an asset to your team !

Lovely festive lights and fab food and our waitress Jemima was so attentive :-) Highly recommended for a relaxed night out

Once again the atmosphere was stunning , the staff were really nice as well ; like our waitress grace and our bartender Claudia , the food always manages to hit the spot as well as the view is amazing with the river , not to...

The over all experience was amazing , the food arrived promptly and it tasted so good especially the salmon carpaccio, the lighting down on the terrace was dreamy and it made us feel comfortable , as well the the overall atmosphere, the staff were super...

Sam Waugh was great he’s a lovely young lad! Would definitely go again wasn’t to busy which was nice

The service was super quick and friendly - Jemima was so accommodating and very helpful with the new menu. Food was also really good - especially my v expensive prawns!

Sam was incredibly friendly and helped us decide what we should get. He made great conversation throughout the night and we would definitely come back!

Sam Waugh provided a quality service for us all, made us feel very welcome and was very patient with our order as there was 8 of us!! Food was also top tier

Really excellent service and food ( thanks Sam W) really fab job thankyou ! We really enjoyed all our food ! The team are great

Have to say I was a bit nervous because of the recent negative reviews, but we had an amazing time at the Swan at Streatley last weekend. We were there for drinks, dinner, an overnight stay in the hotel and breakfast. The food was delicious...

This was our second visit in a week. The first was to meet my husbands parents who were staying in the hotel. We were swiftly told there was no service and everything had to be ordered from the bar as they had no staff. We worked with this and even though our order was completely wrong did not complain as we understood the difficulties of a full team on a Monday. We returned last night for my birthday, we were greeted by the news that they couldn’t print children’s menus so could we look them up or have someone read them to us, they also couldn’t accommodate our table request, they didn’t have any fresh fruit for the cocktail orders, or any Peroni (they also had none of that on Monday and hadn’t felt the need to order more in the 6 days between). The bottle of wine we ordered was out of stock. A glass of a magnum of the wine could be ordered on reflection. The starters arrived before the drinks, my son ended up spitting his squid into a napkin as it was unchewable (the kids crispy squid is the reason we are always eating here). My daughters chicken arrived as plain pasta having been put through incorrectly and the chicken arrived 15 minutes later. I couldn’t even eat my prawn linguine. The linguine couldn’t be separated as it was so stuck together and over cooked and the prawns were like bullets. When the waitress cleared the table she didn’t even bother to comment on two untouched plates of food or even ask if there was a problem. We ordered another glass of wine only for the wrong wine to be sent, although they did try to charge us for it. £165 later we went home and made sandwiches. Terribly disappointing and consistently bad unfortunately.

Terrible experience from start to end. Reserved table not ready. Was walked through a half-empty restaurant full of dirty tables and asked to sit at bar until called for our table. Once at table waited 15 minutes to be served, starters didn’t come for a further 25 minutes (had to chase them for a pot of olives and dry garlic bread!) then of course our mains arrived 2 minutes after the starters! Waited a long time after mains to order desserts, £8.50 for a sloppy liquid crème brûlée that was poorly presented. No waitress to be found for a bill, after waiting 15 minutes finally put our coats on and had to find another waitress at the back to help us with our bill. When they added 12.5% service charge, I politely said I didn’t wish to pay this (we had received NO service for the 2 miserable hours we were there). She then had to get a manager to take the service charge off… the nail in the coffin was that the manager that come over did not acknowledge us or even ask us about our experience or apologise for the terrible service or the fact we were paying the bill whilst stood at the check in station because our waitress was still no where to be found. Poor management. We have always loved going here, will never come back. It’s a shame they don’t have staff currently who seem to give two hoots about service (why bother when 12.5% will get added regardless and most customers wont have the confidence to challenge poor service and just pay). From reading other reviews it’s clear our £130 nightmare evening wasn’t just a one off.

Had a lovely meal at Coppa, food was good and the setting was amazing. The stand out thing was the truly excellent service from Jemima who was utterly professional but with a really friendly demeanour. Nothing was to much for Jemima and even though she was clearly very busy, I never had to wait for anything. What a star!!

VERY disappointed with the whole experience. We met friends there for lunch and we were shown to our table. After sitting at our table for about 20 minutes we had to ask if we could order some drinks, they then all came at different intervals. We eventually ordered our food, (this took about 40 minutes to come to us) one of our party had pasta with king prawns, there were only about 3 king prawn tails in it and it was very salty. We asked one of the staff if we could add courgette fries to our table and she was extremely rude and rolled her eyes at us. After our dinner we ordered some coffees and a tea. These took 35 minutes to arrive, when they did arrive, the tea was a peppermint tea and not the cinnamon one that was ordered, the waiter took it back and no other tea arrived! After speaking to the manager, who apologised for everything and said that they were sorry that the staff member who was rude was probably having a bad day, they took some money off the bill. Saying that this was our first time here and we had been looking forward to it, the setting is beautiful, however the staff and the food leaves a lot to be desired! We most definitely will not be back!!

Five of us had a pleasant lunch a few weeks previously but when another 4 of our family joined us last week the whole experience was nearly 3 hours of continuous disaster.Nobody was responsible for looking after us so it was wait,wait,wait.the service was nonexistent and we had to constantly get up from the table and search for help. The main course was presented before we had had our starters so consequently our food had a warmed up taste about it. The drinks waiter didn’t know the difference between Ginger Ale and Ginger Beer The welcoming area was inhospitable and noisy as it was near the kitchen serving area where the waiters picked up the food orders.

We came to Streatley Coppa Club for a meal for my birthday and we had such a lovely dinner. Sam made us feel so comfortable and our food was good and quick. Sam made sure we were happy with our meal. He was a great waiter.

Recently had food at coppa club which was very nice made even nicer by our server Sam, he was friendly, efficient and kept us topped up with drinks. Thank you for a great evening.

Erin c looked after us wonderfully! She recommended us pizzas and offered us lots of drinks! Wo default truffle pizza ,must try.

We were looking forward to lunch at this gorgeous location. That is the only good experience we had. Coppa has spent money modernizing the spaces and it is a good venue for meetings. We were greeted by kitchen staff using a computer at the public...

Great place by the river and the service by Ellen and Cameron was phenomenal. Food okay, defo a place for the service

We had a lovely evening, out to celebrate my daughters birthday, made even more enjoyable by the fabulous service. Shout out to the lovely Ellen, our waitress and also, personable Cameron. Their service is friendly and excellent. Also, Thomas the manager - fun and attentive....

Frequently visit the Streately Coppa as the service and the view is fab. This time only had drinks (iced coffee as per photo) as usually come to eat. Such a relaxing atmosphere, staff are helpful and kind. Not sure why the disabled toilet was closed...

Dirty table that we had to wipe down with our own wipe. The floor looks like it hasn’t been cleaned for a long time. The service was not great and the coffee was not hot. This restaurant needs proper management and better trained staff.

Lacking! What a shame such a lovely setting. Only wanted coffee, it took forever to arrive , they had no idea which table we were sat at and when it did eventually arrive we were asked if we wanted sugar but told they didn’t have...

The setting is amazing , the building is beautifully designed and the staff were very welcoming . We had high hopes …. But the food was so incredibly disappointing . My fish cakes, which had been described as being served on ‘ seasonal wilted greens’...

Such a shame this place has gone so down hill. The service is atrocious and food not much better. It was fabulous when it first opened. Could be wonderful but the last 3 times I’ve been we have waited ages for a drink and over...

Waited to be seated for breakfast for a few minutes, waitress was talking to other customers , so we sat down for something to eat .. we placed our order as we were in a hurry , coffee, poached eggs on toast and an omelette...

Best riverside restaurant setting in Streatley/Goring on Thames. We ignored the other eating out options in the two villages as we were looking to dine with a view of the river. Our table was on the lower level in the quasi-conservatory immediately next to the...

Apart from the river setting and the very young staff trying their best, an utterly dreadful meal. Chicken starter overcooked and the ‘sharing platter’ of flatbreads, chopped vegetables and hummus was appalling and vastly overpriced at £20 - a single flatbread cut into 6 small...

Disgraceful food… butter milk chicken dry and overcooked the squid tasted revolting really chewy, the chicken skewer special was slimy and the mushroom tagliatelle was undercooked … literally the worst meal we’ve had in years. We stayed in room 11 the room was ok but...

An enjoyable location on the Thames. The location has undergone a lot of renovatio and added seating space, presumably becoming a Coppa location. Service was Ok, could have been more attentive, Plent of room to choose a reasonable seat. We had small plate items all...

The only good thing about this place is the river view and the large carpark. The food is sub standard, mostly looks awful and none of us, 4 people, ate it all due to the slimey appearance. The draught beers were all off, seriously -...

Really good service from Megan at the Coppa Club. One side did appear on the bill that was meant to have been swapped on the main course but was taken off immediately with no hassle. Food was delicious and the ambience and views were just...

I don’t quite know where to start with this review as I want to really like it and come back. But myself and my party have agreed we wouldn’t unless the service improved and there was new management. Positives first, the setting and location is...

Lovely place overlooking the river that was spoiled by poor service at the bar. I was ordering 4 drinks and after each one I was handed the card machine rather than waiting until I had finished. I was made to wait while the colleague reacted...

We had a table booked for 13 people and as instructed by the restaurant had to pre-order from a a set menu, either 2 or 3 courses, which we had submitted a week before our visit. When we arrived, 30 mins early to have a...

My boyfriend and I came on a Wednesday night for a couple of drinks and snack food at the bar. Ordered my drinks and food at the bar, 15 minutes later we still had no drinks or food, at which point I asked the waitress,...

On a visit to Goring and came across this hotel, fantastic location and thought we would pop in for coffee. A nice welcome and shown somewhere nice to sit overlooking the river. Advised that someone would come and take our order, after about 20 minutes...

I have to say very disappointing indeed the food wasn't up to the standard we expected and the service was pretty poor too. There were not enough staff to cater for the amount of people they had and to be honest that wasn't that many....

On a hot sunny Sunday we dropped into the Coppa Club Streatley at 11 hoping for lunch. They were fully booked so we returned at 5pm. It is a spectacular location on the Thames and was permanently full, with the staff running around. However, service...

Went for a family lunch, 3 adults 2 kids. excellent service and food from a simple menu. Our server was great with the kids patient and helpful and other staff assisted with serving a birthday cake. All in all an enjoyable experience. Just a couple...

Avoid at all cost!! Service is diabolical, food is served warm at best, congealed Pasta, main meals turned up with the starters, returned the main meals and they obviously never kept them warm let alone hot. Total disaster, please read all the reviews for Coppa...

Didn’t have huge expectations as it’s a chain but we were pleasantly surprised. All of the food was good, and a couple of dishes were very good (seared tuna). Amazing setting over the river on a sunny day was idyllic. The service was excellent from...

Came for a great lunch on Tuesday lunch which was lovely. Great service by the waiter called Willis which provided a very funny experience. Drinks and food came very quick and was a fantastic atmosphere in the restaurant area. Highly recommend 👍

We had a great chicken burger on the lawn in front of the hotel part. Fabulous garden and views over to Goring lock . Then walked to the older part for a lovely coffee where there is an amazing terrace on the waters edge. Dog...

Not sure where to start. My starter was burnt. Buttermilk chicken burnt black.I could not cut through it. To make matters worse our main courses turned up before our starters were cleared away, so we cleared it ourselves. No questions asked about how we enjoyed...

Such a lovely venue but such a disappointing lunch. We sat behind the serving station which blocked the lovely view of the river which was a shame. Ordered wine which took 25 minutes to arrive after reminding young staff several times. Food was overpriced and...

Each visit has been disappointing. Such terrible service, so disorganised and very frustrating. It's a lovely and we thought by going on a Sunday evening it would be quiet, which is was. We had a lovely view and was looking forward to the evening, However,...

Visited Coppa today - nice setting in the conservatory - although seated behind the service station which is a poor design - why not put this at the rear of the conservatory behind the diners ? Service was pleasant but young servers need more training...

Lovely venue in a stunning location on the river. Having been out walking all day I decided to stop here and have a meal. It was gorgeous. I ordered the smoked haddock and salmon fish cakes with a side of sweet potato fries. All Cooked...

Pleasant experience and beautiful views Stunning location Food nice enough Service slow and not very attentive Meet and greet non existent at reception I wish we had offered a drink on arrival The server girls stood around chatting I had to call them over !...

Had a lovely brunch and drink with friends by the riverside. Will was a brilliant server, super approachable and made sure we had everything we needed. Thank you!

Visited today as our daughter & fiancé are thinking of getting married at the hotel - The Coppa Club is an absolutely beautiful place & all of the staff were friendly but that’s where the praise ends - I’m not sure how such a lovely...

I went to the Swan with my partner for a birthday meal. The good - the terrace and view of the river were wonderful on the first proper sunny day of the year. The staff were polite and quick to respond. The bad - the...

Tuve una calurosa bienvenida por parte de todo el equipo nada más llegar al restaurante, disfrute de las vistas en...