Copa Diner & Bar in Gwynedd

I am astounded this place is still open such is the level of filth and squalor. We all noticed that our shoes stuck to the floor throughout the entire place. Everything is dirty and battered and broken. The toilets are unspeakable, they stink and the taps are broken. An absolute disgrace. The only redeeming feature is the friendliness and efficiency of the bar staff.

Booked a table for Sunday at 12pm via email, received a confirmation email. Turned up and the place wasn’t open, wasn’t even open when we walked past again at 2pm.

Was closed when we visited 29/8/22 at 18:30

Not a great place to have a drink . Just nothing to reccomend Copa Diner and Bar .

Fantastic great to see you open. Celebrating both my sons 21sr and 18th birthday 🎂

Me and my friends went for a trip to see the castle, we got hungry and we were very lucky to find this place. We had pizzas, 3 of us loved them, we were full and kept eating. Very nice insight, confy couches with TV great atmosphere and very friendly stuff!!!

Covid measures in place, great food, fast and friendly service, no waiting to get in despite bot booking ahead. Stayed in Caernarfon to climb Snowdon and was delighted with this post climb meal.

Had been meaning to go in for a while so went in with family and baby for lunch. Dark and dismal inside, sticky tables, poor drinks (draught cider and even the Pepsi tasted funky?), food not nice and overpriced. Only one highchair which I reserved and had to wait for (should indicate that its not really a family friendly place). Looks like it would be okay for watching sports and drinks. Staff were friendly.

A group of friends visited this gaff last night , we had a hoot! We waited in the lobby for the first half of our visit before being told to find the menus ourselves. The menus were extremely sticky , they look like they had been laminated by a child . They could have done with a good clean especially during times of COVID. We ordered our food , what arrived I can only liken to a Childs birthday party. The burgers were in a plastic basket and of very low quality. I ordered pizza which arrived like it was made in food technology by my son. No taste , no structure and very suspicious crusts. We left and asked to split the bill , this resulted in what felt like an awkward of countdown. Eventually we paid. The toilets were of low quality with much piss all over the floor. A very unpleasant trip would not return.

Drinks a pretty good price except Sambuca 😂😂 but had a good night & barstaff were so polite helpful even talkative with us which was really nice bless um xxx

Only stopped in for a few drinks to rest the legs and wet the whistle. Had a good experience, some good bottled Welsh ale and very good cocktails. Staff were spot on, helpful, extremely polite, friendly, and got to watch a bit of sport. Decent bar and very happy with our stop in.

We had a table booked for 8pm and ended up dining earlier, this wasn’t a problem. Service from the staff were 5 stars! Friendly and very welcoming. Everywhere was clean and covid friendly! Thank you for a lovely meal. The lamb burger is highly recommended!

I came in for a lovely Mocha which was serve by a waiter named Matt. The coffee was amazing better than any coffee I have tasted! Really tasty... I will be coming here instead of costa from now on!

Have just had a great evening with friends at Copa. First time visiting and wasn't too sure before going but a great friendly atmosphere made the evening. We were served by 2 waiters I think their names were Sion and Gareth who couldn't do enough for us - very pleasant and always smiling. If you are in the area I would recommend popping in.

We visited recently for a holiday and booked in advance, although it would have been possible to get a table without pre-booking. We had a large table, but it didn’t feel clean, very sticky and lots of food debris on the floor. The dinner menu was limited to pizzas and burgers with a kids menu. Food came quickly but was poor quality. Similar to that of a take away on the way home from a night out. If that’s what’s you’re looking for then this place will be great, if you’re looking for home cooked fresh food maybe not. Chips were french fried and limp and cold within minutes. My order was wrong and although I was told that it was coming, it wasn’t explained that a Hawaiian burger had been made rather than a Hawaiian pizza which I had ordered. I waited 15 mins while the rest of the party ate. The staff were nice and friendly, but as in previous reviews, not particularly attentive. We waited with empty drinks for quite a while despite it being table service. Luckily the food was included in Eat Out to Help Out, I would have felt disappointed to have paid full price.

Pretty nice pizza but had to wait an hour to get in which is understandable however they braught us the wrong pizzas

Excellent food. Extremely safe atmosphere. I recommend locals give the new look Copa a visit

Day out with the fam in Carnarfon BIGGEST PLACE IN THE SQUARE. And a great coffee menu Great service from the man wearing the waistcoat. He made us a lovely Flat white, and the burgers are incredible - especially the Lamb and mint burger I would Highly recommend this place, and definitely coming again soon

My friend and I were charged full price for a meal that should have been included in the Eat out to help out offer. We were seated outside and told we had to pay upfront, my friend asked for a refund as soon as she realised she had been overcharged but was told they can’t do card refunds and offered us a free drink instead. The drinks never came so before leaving my friend again asked for a refund, again she was refused but was given the free drinks which is more or less what we would have saved on the help out offer. However I wouldn’t have bought a 2nd drink and we only ate there because of the offer. As well as being overcharged the food is very expensive for cheap frozen food. I definitely won’t be eating there again. Just to add that I contacted Copa again by phone and they offered to refund us our full price meals, charge us the correct price plus the cost of the drinks they gave us that we wouldn’t have bought had they just charged us correctly or sorted out their mistake.

Last minute decision,had a family meal, one word, Wow!! The food was amazing, lovely. Very friendly staff and relaxed, made us so at home there. Will definitely be back, the place to be Copa bar and grill caernarfon. Well done guys 😀

Warm welcome by staff, all very friendly but not that attentive in coming to the table. The food was cheap and poor quality given the price charged. My burger was burnt so that was disappointing and inedible.

Shame because I wanted to support a local business. They are obviously struggling with the new way they are having to work and so was willing to be patient but unfortunately everything was bad. We sat for ages without being offered a menu before finding one ourselves, didn’t get a our order taken instead had to find someone at the bar, when the food came it was inedible especially the pizza which burnt in parts and some how raw in others. I hope they turn it around.

After a lovely weekend visiting Caernarfon, me and my friends decided to have a bite to eat in copa, contributing to the help out to eat out scheme. The staff were very friendly and polite, fast service and tasty food. Food was quick and the service was friendly, very polite. Helen was not too busy to help or answer questions. Would definitely recommend again.

I went with my family Monday night, was busy with the eat out dine in scheme, however all staff was very accommodating. Excellent service by a young boy called Dion, very pleasant to talk too whilst we ordered and food arrived in high quality within 10 minutes. Would highly recommend

Relly enjoyed the food, definitely be back thanks

Quick trip to Caernarfon with the family, decided to stop for drinks and food. Brilliant service, lovely food Highly recommend

Didn't even bother to eat due to the awful customer service. Entered the premises and waited by the "wait here to be seated sign" and got totally ignored by the staff. We were in eye contact with all of the staff and nobody bothered to approach us or even acknowledge our requirements for a table. After a few minutes we decided to leave and go elsewhere, only to find perfect customer service and great food. For a company who have signs outside stating they'd missed their customers and glad they were back open, their customer service certainly doesn't promote that philosophy.

Didn't even bother to eat due to the awful customer service. Entered the premises and waited by the "wait here to be seated sign" and got totally ignored by the staff. We were in eye contact with all of the staff and nobody bothered to approach us or even acknowledge our requirements for a table. After a few minutes we decided to leave and go elsewhere, only to find perfect customer service and great food. For a company who have signs outside stating they'd missed their customers and glad they were back open, their customer service certainly doesn't promote that philosophy.

Totally unimpressive; Steak and Ale Pie and Chicken and Ham pie were indistinguishable from the small circular single portion pies you might get out of a supermarket freezer at 99p. The pie contents were just a grade up from soup or lumpy gravy with tiny pieces of meat. The Chef's special curry of the day was suspiciously like a tin of chicken curry with a packet nan. The chips that were specified on the menu listing accompanying the pie dishes were inexplicably substituted for an unappetising swodge of waxy grey mash and I had to reiterate that the menu stated 'with chips'! The garlic pizzabread was also indistinguishable from a cheap supermarket one. Fortunately I didnt have to pay all the £46 for these three meals (with a drink) that were not even worthy of a school dinner, because the government was paying about £18 of it under 'Eat out to Help Out', but what a wasted opportunity that was and I and my family was still left feeling gutted! The excuse made was that the chefs - Chefs???! - were not up to speed having just re-opened froom the Covid shut down. Well there was an extremely limited menu choice in the first place and very few people eating, so it was by no means demanding on the chefs to be able to turn out half decent versions rather than screw the customers.

Totally unimpressive; Steak and Ale Pie and Chicken and Ham pie were indistinguishable from the small single portion pies you might get out of a supermarket freezer at 99p. The pie contents were just a grade up from soup or lumpy gravy with tiny pieces of meat. The Chef's special curry of the day was suspiciously like a tin of chicken curry with a packet nan. The chips that were specified accompanying the pie dishes were inexplicably substituted for an unappetising swodge of grey mash and I had to reiterate the menu stated 'with chips'! The garlic pizzabread was also indistinguishable from a cheap supermarket one. Fortunately I didnt have to pay the £46 for these three meals (along with one drink each) that were not even worthy of a school dinner because the government was footing about £18 of it under 'Eat out to Help Out', but what a wasted opportunity that was and I and my family was still left feeling gutted! The excuse made was that the chefs - Chefs???! - were not up to speed having just re-opened froom the Covid shut down. Well there was an extremely limited menu choice in the first place so by no means demanding on the chefs to be able to turn out half decent versions rather than screw the customers.

Best Christmas 3 course! Good food couldn't fault anything! Well done all for your Efficient team work, organised respectful staff. Hot meals plentiful. Lovely friendly bar staff..

Went with some girls for ladies night, had an amazing time, so much fun, friendly staff , low prices , the best night out in a long time, will be back as soon as possible, A must for a night out in caernarfon , great location , central to everything

Nice modern, comfy place, good prices

Came in here after walking Snowdon in the morning and we could not have been treated any better by the guys behind the bar. Unbelievable levels of customer service

Last night me and friends were out in Caernarfon and decided to go into Copa, walked in and wasn’t welcomed at all, very horrible bouncers we weren’t drinking therefore we saw the way she treated other customers and it was disgusting and rude. Customer service is key, you should really sort that out. Absolutely horrible of a woman, will not be returning and wont be recommending!

Quality food, good choice of drinks reasonable prices

An incredible evening with very capable,polite and respectful staff.

Hosting a kids party at this place we adults decided to stay for a meal. It was a hectic kids party but fair to the three staff on duty everything from service to food was great. Food lovely and pretty much faultless the pizzas were to die for and the nachos looked gorgeous...prices reasonable fair play. I would recommend the food here.

Totally amazing food more than we could eat 4 adults burgers for 3 and a massive beautiful pizza and a 16month old who scoffed down sausage chips and beans really good quality food highly recommend and will return when back in the area wish I’d taken photos

It was okay if you like fast food

Popped in here as we were all hungry. Food portions very large. Well cooked. Friendly helpful staff. Very quiet at lunchtime

Good customer service and good food for your money. Didnt have to wait long for our food and drink to be delivered.

Best pizza ever, and the pasta my partner had looked incredible. We were able to take away the pizza I couldn't finish, and we all enjoyed finishing it later that night. Lovely place, good management, good atmosphere. Great place to watch sports on the big screen

Unhelpfull. My friend was bit drunk incoherent they the owner of copa made her go outside in the cold i had to ask for blanket to keep her warm. Manager swore at me not very professional. Thankfully got my friend home. Thanks but no thanks copa.

Great night saw hells bells AC/DC tribute band

Visted here on a family holiday. We were greeted snd guided to a table and given time to pick what we wanted. The menu was a bit limited, but makes up for this in huge portions of food. The service was quick but this may be due to the fact the place was empty. The pizza was nice and the chips are amazing! Price was reasonable but seemed that the place was a little empty, may of visted at a bad time.

It's the only place open after 12 so it gets 5 stars just for that....... Good drinks and great service too

Only place open past midnight, £5 entrance free, music good.

Watch out u get over charge for drink will not order from bar again. So if you order and they think ur drunk they will over charge you

Had our annual christmas party night at Copa this year for the first time, we were not dissaponted, from the moment we came in we were shown to our table of 20 by a memeber of staff amd asked what drinks we wanted. We could choose froma fantastic cocktail menu to a very competitive wine menu, i had a local marmalade gin that was recommended by the manager. It was amazing, i had the cheese soufflé for starter then the turkey dinner, and i had the cheese board as a dessert, all i can say is if i could give it 6 stars i would!!! Amazing! We also had a photo booth and they even put the karaoke on for us to have a sing song, we stayed there until 3 am!!! Ohh what a night!!!

Had our annual Christmas get together in Copa on Saturday night. What a disappointment! Arrived to an empty cold smelly night club, tables so close together you had to climb over seats to get to yours. Then came the food , I had ordered the soufflé well just look at the photo and of decide for yourself. It was disgusting. The main turkey dinner and trimmings was tasty and plenty of it although the vegetables had arrived a while before my meal and had gone cold. He pudding again was s massive disappointment chocolate tart but the chocolate was very runny and a blob of something which I think was fromage frais! Not a good combination! Left very dissatisfied and not in a Christmas mood at all. Will not be returning and would advise anyone to think carefully before spending £24 on their annual Christmas meal

Friendly staff but couldn't get over how sticky the floor and tables were so didn't end up ordering food

We were in Caernarfon for a day trip from our base in Porthmadog. We were looking for eats and found this place and we were glad we did. Staff great and nice to be served at the table instead of ordering at the bar.We had great food which included chicken goujons with bbq sauce and hot dog with lovely fried onions.Food was lovely and it came with real chips not frozen ones. Price was reasonable so all in all a great value establishment with great staff well worth a visit.

Came to Caernarfon for the day. We chose the Copa as it wasn't as busy as other places. Had a little wait for service as they were getting ready for a children,s party. The staff was very polite and welcoming, The food it's self was plenty that we couldn't eat it all. The only complaint is the tables were very sticky and I landed up with black marks on the arm of my cardigan and it got noisy with kids. but even so we would all return there

Popped in at lunchtime for a quick drink Red Stripe on draught was a big bonus for me. We checked out the menu for our evening meal and liked what we saw. An excellent selection of drinks and food. The bar staff were really friendly and chatted to us for a while. The food arrived quickly we had a started of prawns, a burger and chips and pizza with nachos. The pizza was excellent as was the burger with a proper burger bun none of that brioche business. The chips and nachos also excellent

Handy place for a quick vino between buses! 😊

Friendly staff and the food is really nice. The service is slow (more than 30min) but its really cheap for the quantity. Nothing to say about the quality, it was very good.

Thank you to Copa for looking after us on our hen weekend, the hospitality was amazing!!! The food, the staff and the cocktail making were good and gave us an amazing experience!!

The whole experience was perfect for a hen party, the service was out of this world, the food great and we couldn't have had more fun. Thanks so much :)

Only place that made a plan to serve us on a busy night! Really appreciate the service and fab food!

Upon arrival, we went down to the toilets and we were shocked at how sticky and dirty the stairs were and the toilets weren't much better, needless to say we didn't even stay for a drink.

Nicely located bar/diner mainly serving fast food. Some nice elevated views over the river. Food was good, generous size portion's and not to badly priced. Not a massive menu, and only a few vegetarian options. Service was great, with friendly staff.

Came here for the Champions League final. Result aside, it's hard to fault the place. A good sports bar that can cater for all, including families.

Excellent food and service for us and our dogs. Very pleasant experience

Excellent pint especially in a chilled glass and ideally situated

fantastic cocktails good service

Came to copa for lunch,my friend and i Had an amazing Mexican burger!!the staff where friendly and helpful!! Would deffo come back 😁

Wedi cael parti bach yno neithiwr. Staff yn wych a'r bwyd yn brilliant. Diolch fawr David. Argymell yn fawr.

Having just arrived in the area we were looking for a fish and Chip restaurant. Luckily the chip shop was not serving sit down meals so stumbled across the Copa Diner.

Had the salt and pepper chicken this afternoon. It was wonderful, nothing but good things to say about Copa Bar and Diner. Excellent staff and very friendly. Attended to our every need. Would definitely recommend

Came here for breakfast last week and had the Copa Mighty Breakfast. Generous portions with good quality sausages/bacon and beans not the typical cheap stuff you get associated with big breakfasts. Fast and friendly service, would definitely recommended and we will be back to sample the new menu that has recently launched.

Perfect and professional service as usual, new pizza meat feast available even better than the last! Home made chips works with every meal!

Went with friends on a night out. Great night, with a great dj playing a mix of old and new. Really enjoyed it 👌🏼

What can I say...we found this place by chance when an elderly lady asked me if I was looking for somewhere child friendly...she insisted we try this place.

4 of us came in for food today. The 2 year old we were with couldn't eat dairy but there wasn't anything on the kids menu that she could eat. The chef made some handmade chicken nuggets for her that were completely dairy free.

Fantastic and friendly service, lovely meal. Well catered for and adjusted my meal for ‘Gluten Free’ because I have allergies.

There are interesting dishes on offer and the portions are very good for the price. We shared a main course and both felt satisfied. Very friendly service.

We hold the breastfeeding group here twice a month; they are so accommodating. Hot drinks for a pound and they serve us lots of cake! Haven't had lunch here but menu looks nice.

We stopped for an unplanned lunch mid bike ride. The bar looked light and welcoming, the prices seemed good and the bar had a good-looking coffee machine. All these proved to be right but the best thing was the exceptional welcome by the staff - they were courteous and charming. The chicken curry was delicious and well-presented. The barista (one of the courteous, charming ones) knew how to make coffee and my pot of tea was just the ticket. Thank you.

Myself and friends came across this little gem, it did not disappoint. We had cocktails to begin with the barman Ken extremely knowledgeable as the drinks were like being back in Ibiza. We had food which was out of this world I had the butter chicken curry and also nicked a piece of chicken from my mates kebab. Will 100% go out of my way to come back here. Drinks, food, atmosphere was bang on.

Visited copa last week and tried the 2 for 12 menu. Both of us has lasagna. It was tasty and piping hot. Lovely venue for parties

We went to see the fireworks and we were feeling a little peckish, we passed copa and saw the 2 for £12 meals advertised! Wow what a gem of a place, its fantastic for children and great for the big kids too, big booths and big tv’s a fantastic playarea for the kids. I had a pizza, it has to be the best ive ever had, my husband had the peppered beef sizzler, and we had 1 kids meal pizza and my eldest had the fish and chips, all the meals were excellent and the service we recieved was outstanding, the bar staff were excellent and made a big fuss of the kids even went to get colouring books and crayons for them, will be back here again very very soon, so happy we came in!

Friendly staff and excellent service! Brilliant night with friends, Would definitely return for food and drinks!

Visit on a Friday night, we were seated in a booth, when the waitress came to see what we wanted to drink she told us it was Gin night, double for a single, she told us about a pink Gin so we decided to have that, it was presented in a large glass with berries and ice, it was sooo nice, we decided to eat here too, I had the curry and my friend had the chicken fajitas, it’s was excellent and very very tasty, and it was 2 meals for £12, 4 Large gins and 2 meals came to less than £28!! Will make this a treat every Friday!!!!!

On holiday with my wife and kids we wanted somewhere to go for food and looked on TripAdvisor and seen copa, Had great review and also a kids area which is great by the way. We arrived around 6.15pm on a Thursday evening, was greeted at the door by David if I remember correctly, shown to a private booth and taken drinks order straight away. They had a few specials on offer but a great range for kids and the 2 for £12 menu was great. Me and my wife both had the liver and bacon ( delicious ) and the kids had pizza and chips, for the money it was superb portions. I would highly recommend coming to copa, superb venue and staff.

We called here for a change , we usually eat at La Marina , which is superb, but decided to try one of their other restaurants in Caernarfon. While traveling to our weekend away . So we called in to The Copa Bar & Restaurant we tried the 2 for £12 great value for money , great service too very friendly staff . Drinks arrived promptly as did our food. I had the Lasagne, simply served but hot and tasty and my boyfriend had half roast chicken he said very tasty, all that was left was bones lol.

Stumbled on this due to trip advisor as staying at Black Boy. Only ones in in pub at time but certainty couldn't fault anything. 2 for 12. Curry and beef sizzler with wild rice. Freshly cooked and tasted wonderful and I'm fussy, connected to Castell Hotel. Credit to them, worth a visit

Amazingly good value 2 for £12 meals, means the whole family can eat for around less than £40. Portions sizes were perfect and the food was of good quality. Staff were helpful and friendly and the atmosphere of the diner was lively. The place was spotlessly clean as usual. Recommended

Visited Sunday afternoon with my partner and kids. Ordered 3 lasagne and 1 half roast chicken. Food was very good fantastic value for money and excellent quality. All the staff were helpful and friendly. I recommend this menu to anyone.

Called for lunch, my partner had the steak sandwich and a bowl of chips which he enjoyed - the chips that i pinched off him were lovely. There were a few pasta dishes on the menu so i thought they may have been a speciality, obviously not. I had meatballs in a tomato, basil & lime sauce - sounds nice. Meatballs were fine but the sauce tasted like it was a supermarket one that they'd thrown loads of big pieces of onion, red yellow & green peppers in. It was like something my kids would make. There was football on big screens wherever you looked, so no atmosphere at all apart from cheering every so often. Would not recommend as an eating place.

Really nice staff and good food

Excellent helpful and friendly staff. Amazing food

Lovely and tasty food, friendly staff and children's area is fantastic keeping the kids entertained until the food arrives. Member of staff even put Cbeebies on the main screen for the kids to enjoy. Food portions are brilliant for the price you pay. I would definitely recommend Copa.

Good food. Also staff were spot on if I find myself in that area again il be there

Enjoyed my meal and suprise party,

Have seen pics of food from here from my family in wales. Thought I'd give it a try, good selection of drinks. Menu is smallish, however that's a great thing as it narrows down your choices. I had the snowden burger (nice surprise with the sausage) and I was not disappointed at all (left half a Pattie as full) the chips are amazing, fat chunky and crispy. My son had he kids fish goujons, he was impressed. My daughter had the chicken goujons and again she was impressed. Overall really pleased I came here, next time I will be looking at the pulled lamb. Compliments to the chef

We've been here on a rainy Wednesday evening. We were the only guests but still felt very welcome. Although it's a bit uncomfortable that you're the only one.

We went in at Copa because we are staying at the Castle Hotel and it was a horrible rainy evening. 2 burgers one vegetarian and one chicken burger with fries. Nice and tasty and a good friendly service. Nice decor and big open space bar.

We ended up here by chance. We went the to castel restaurant and as they were fully booked they suggested we use their "sister" venue just two doors away. They were kind enough to walk us down and take us into copa to ensure that we could get a table.

Treated by my daughter for lunch at the Copa. It was my first visit here and it certainly won't be the last. My daughter had meatballs (huge, and I tasted it) in a lovely tomato sauce and I had a mixed mushroom tagliatelle which was better than I had in Lido de Jesolo last year. We both had garlic bread. I can't tell you the cost of the dishes as I was not allowed to pay :-) The only down side was that we could not finish the dishes as we were so full. It was a sin to leave food on the plate. Excellent meal, highly recommend.