Cooplands in East Riding of Yorkshire

Lovely bakery and such nice staff

Great for breakfast rolls, boxed breakfast etc. the food is spot on, the bread rolls delicious & all at a very good price. The ladies behind the counter are welcoming, polite & efficient. Highly recommended for a breakfast & coffee.

Staff need a course in customer service i I was waiting in line and my turn came up but thel staff member who had just finished serving turned to check the ovens ...I would have acknowledged someone who had been waiting...and just have said I won't be a moment....another member of staff came into the shop from the back and washed her hands and could see people were waiting but started a casual chat with the other staff member with no acknowledgment to the customers . By this time 4 more people had joined the queue. The first staff member still had her back to the que ...so I said " excuse me You've got a que."..now I was not offensive loud or abusive. And the first member of staff said I was doing the ovens ..and she's new and washing her hands ....and I said yes and having a good chat at the same time...I wouldn't have said that if the first staff member had just said Be with you in a moment. She said I'm not serving you ...the young member of staff started to serve me and I was saying to the other member of staff I was only letting you know you had a que initially. I said I'm entitled to speak so long as I'm entitled to my opinion so long as I'm not shouting or offensive. She then said We are not serving youI asked to speak to the manager and she said she was the Manager. I said No you're not and she insisted she was she had a name badge but I won't identify her here. I said retail staff are abused but I was just letting you know you had a que . In a shop full of people she humiliated me over very little. She told the other member of staff not to serve me. She was smirking. I was not loud abusive racist I did not swear didn't throw anything or threaten anyone. I believe she wasn't the manager because she gave a slight look to the 3rd member of staff.

Extremely rude and impatient lady behind the counter, evertytime we get served by her it seems like she does not want to be there and sighs when we try add more on and spend more money. I will be going elsewhere next time just so I don't get served by that rude lady.

Very friendly and very good food

2 Pies Bought - Both looked like they had come out of the Freezer at Heron Foods over the road - If they were home made and fresh I'll show my Back Side at the top of Withernsea Lighthouse :-(

Very friendly and helpful staff with nice fresh sandwiches and cakes

Sausage and tomato sandwich and a coffee ,lovely

The staff are great, and our cakes were lovely 😁

Nice friendly staff, clean and well presented.