Cook's of Tenby in Pembrokeshire

Dirty bar.Sticky tables. No Chopstix outlet. Fierce speedbumps.

Another perfect stay at Kiln Park, thank you to he whole team!!

Fabulous holiday park. Loads to do for all ages

In caravan so no service applicable

No wi fif used to that but still bad. Grubby looking swimming facilities. Caravan silver was poor quality. Staff are decent.

We pre-ordered through the Haven app and the food arrived on time and was boiling hot. I’ve never had a takeaway which has been so hot! Food was delicious, great portions. Delivery man was friendly. Definitely would recommend and would also recommend to pre-order and have it delivered!

Stayed at kiln park in our camper several times, and this is the worst stay we've ever had, left a day early and will not be returning to this campsite. On arrival the pitch we were sent to was already occupied, this happened twice until finally, we just picked our own pitch. The showers and toilets were filthy, feaces smeared up the cubicle walls, blocked sinks, vomit over the floors, dirty toilets to the point we cleaned a toilet ourselves to use it. No hot water to shower.

We've just returned from a week away at kiln Park, Tenby. Lovely site, nice walk to the beach, and also nice walk into Tenby Town. Caravan was good, shower could of been cleaner, and drainage system needs looking at but other than that we've had a great week. Ate in the restaurant on the 1st night, food wasn't great so didn't return but this wouldn't put us of coming back. Paid for the site passes on booking but didn't use them so probably wouldn't get them next time. Overall we had a great time.

Nice park, great for families, and you can even take the dogs.

We went on recommendation from a friend to Cooks Fish & chips , we had been at Heatherton all day and were pretty hungry . We had to wait for 15 minutes for the food to be cooked although the sausage in batter looked like it had been cooking for a week !! Burnt , dry and tasteless apart from the salt & vinegar . The chips were soggy and the fish was like a child’s portion , It cost us £ 57 for 3 fish & chips with mushy peas and curry , 1 jumbo sausage in batter and a child’s cod bites , I honestly felt like I’d been robbed !! I don’t mind paying for quality but you can only sell rubbish once , I won’t be coming back

Fully recommend a visit close to the beach and tenby itself

I'm not a driver but as we got there, they're were loads of speed bumbs which were really annouing. The service is wonderful the people are love and polite! But the toilets. I know there f9r like taking yours business but cleaning the bathrooms would be helpful like there's wee all over the WALL and people treating the badly (not staffs fault) the people are VERY rude. Service is amazingly perdect! Arcade is just amazing and casual! The food is very privacy. But the food is nice but it in at the best or the worst. Honestly I think k everyone had fun the caravana are very moldy (outside). Nice caravan health stable thankfull 😭🙏. The shows were amazing the bingo was great! Heaven park (the actual park) the gold range was amazing and filled of nice and polite people. The people were very convincing and helped a lot! Amazing things to do for kids Wonderfull great experience! Over all the entrance and the steps and roads all need to more safer. ASAP!

Staff very friendly, place beautiful, caravan needed a bit more equipment for the kitchen. Lovely holiday.

Nice park. Lots of good facilities kids love it. Dog friendly. Close to Tenby , Saundersfoot and lots of other places

We have visited Kiln park a couple of times a year for the last few years. It's an amazing clean friendly place with plenty for the kids to do. The staff are fantastic, Sophie,Billy all the entertainertainment staff Hannah the Ranger and all the other s are always ready to help with a smile and nothing is too much trouble. I would definitely recommend this park 👌 🚐 🏕 x

Always have our family holiday here. Can't fault it! Clean and modern caravans, plenty of onside entertainment and super close to the beach. Tenby is our place and we can't wait to come back next year.

We've come here for three years now and always enjoy it. It's so handy to be so close (within 15mins walking distance) of Tenby on foot. The outdoor kids play park is great. There's a handy corner shop too (only try and buy here if you absolutely have to though as it is expensive) and a launderette. The facilities in the main area are great too. Swimming pool is honestly very disappointing. When we went, even though it was sunny, the indoor pool was absolutely freezing cold (my son shivered the whole time until we cut our slot short). The only bit where the water was slightly warm was in the sun but because they had the massive doors open to the outside, those "warm" bits were actually in the wind so were even colder. Even the jacuzzi was cold. There's not even any activities within the pool worth mentioning so nothing else to do except stand in the freezing cold water wondering when you'll leave. The other thing was that the cooking facilities within our silver caravan left a lot to be desired. The "chopping board" was a piece of glass underneath the toaster (which honestly felt like a treasure hunt to try and find to the point we had to ask front desk). Also the knives are a joke. Please bring your own if you want to chop anything other than room temperature butter. And the saucepans are too small for a family of five, let alone six which is what the caravan is meant to be for. Bring your own of them too or else you'll end up making Bolognese in three pots like we did 😭 So yeah, great place. Good prices. Some facilities aren't excellent and there's some cooking things you need to bring yourself. But otherwise, great. We'll be back again I'm sure 😊

After 2 years I’m nearly ready to share my story. I really hope nobody ever buys a caravan off the haven mafia. My story will be heard. You horrible greedy bullys. RIP mum and the 80k you paid haven. I forgot to mention, cheers for £8,003 for my mums 2nd brand new 40k caravan that you forced me to sell to you. I did not ask for my mum to pass and I didn’t ask to be left to deal with your mob. I was offered more money to sell it private but your fees meant that I would end up with less money than if I sold it to you for peanuts. I really hope no body ever buys off you again. This will go public. Horrid, horrible company. I have receipts

Love this place! Nice walk from the site to the beach and close to town (about 3-5 mins drive) has everything on site you'd need for a great break away

Camping spaces could have space between tents and look more appealing.

Super holiday, Had excellent bronze caravan with ensuite toilet in master bedroom, dishwasher. 2 televisions. It's a bit pricey on food and drink, but the service is excellent, staff very helpful. Lovely park, only criticism is that the indoor soft play area behind mollies cookies is a bit small, we had our 2 year old grandson and he was a bit disappointed. I know it isn't revenue earning but a bigger area for rainy days would be better.

A first for us in a static at Kiln Park, We booed a saver caravan and lucky for us the caravan we we're giving looked to be almost new. These saver caravans are pretty basic however they have all the things you need, my only gripe with it is we wished it came with a brush and dust pan as the floor can get quite dirty easy. The night entertainment wasn't brilliant compared to the likes of Butlins but wasn't terrible either. Location is pretty great as its about a 10 minute walk into Tenby if you walk up through the park. The beach is a longer walk than I expected but again wasn't too bad. Would I return? Yes absolutely.

Great park had more then a few issues with caravan not cleaned holes in curtains dust and cobwebs trim missing or broken stale milk on fridge door shelves cleaned fridge etc our self's some of other issues sorted by by site

We were initially given a check-in time of 7 PM, which seemed unreasonable. Upon arrival, we were assigned a caravan that fell well below basic standards. Despite being cleaned, it was missing furniture, had rusty radiators with parts hanging off, and there was an unpleasant smell. The sheets and bedding were stained and had holes in them, adding to the overall disappointment. It feels like the site might be too large for them to manage effectively, leading to a slip in standards. When we reported these issues to reception, they initially downplayed our concerns and reminded us about the option to upgrade in the future. However, they did move us to a much nicer caravan, which seemed more luxurious than what we had paid for, and for that, I was grateful. On another note, the security was lax, as I could access the swimming and entertainment areas without being asked for my entertainment pass. Nevertheless, there is plenty to do in the surrounding areas, and once we were moved, we had a pleasant stay.

over priced waiting time is a joke ...Very disappointed . Had to wait 10 minutes because they cook everything fresh which I didn't mind as I ordered a large fish & chips which cost £16 ....But I was shocked when I received a small piece of fish with some undercooked frozen chips would not recommend will not use again .much better places up the town which have better food and are not expensive

Great for children lots to do lovely club house

One of the worst caravan holidays. We were given a caravan next to Jungle! The bedroom windos were opened into the jungle and were really scary specially for my autistic child who could not go in the bedroom on his own during the day let alone at night. The shower was so small that only small or medium built person could use. My autistic child whk needs help with shower couldn't get a shower because of tight space. There was no gass hence no hot water on arrival but was sorted out after 11 PM. Worst of all the caravan was given to us was a pet/dog friendly while we have problem witb dogs!

The caravan is lovely got lots of room in here

Amazing caravan park. Within walking distance of Tenby town and the beach. Entertainment not that great to be honest. Needs updating and bringing in outside acts from entertainment world like butlins do would be far more entertaining.

Hi we booked a caravan with my daughter and granddaughter for a football tour, caravan is lovely except by the entrance along way from all the activities. We are bit OAPs not good at walking far, to get in the caravan we have to go down big steps and slabs which were rocking all over the place very dangerous. Still here till tomorrow, but we had a good time. Restaurant staff were very pleasant, shop was well stocked. But as I said our caravan was why out of the way.

Brilliant place to stay children loved it near the ports as well as we travelled from Ireland loads to do locally as well top marks

Lovely park. Signage around park could be better. No map provided on arrival and no idea where anything is. Good location. Caravan was brand new. Everything shut at 9pm.

Amazing place to stay it looks beautiful and is soo clean

Great location, easy access to the beach and tenby is a walkable distance

Seagull poo all over caravan, couldnt get a breakfast main complex, no body im resturant 9 am morning, club of night children running around like lumatics is damgerous one will have a bad accidant if nothings done avoid like the plague not a patch on other haven camps shame it used yo be good wont be returning

They've opened a shop in Primrose Valley, Yorkshire Coast. They don't offer fresh chips, they're out of a packet and heated up, which is diabolical for a chip shop. There should be a law against selling crap like this I'll never use any of these "Cooks" outlets ever again, what a let down. Not real chips at all, made me feel sick. I could do better from my kitchen at home with a bag of frozen chips. Not worth the high price, bot a real shop shop, AVOID

We love Kiln Park. Just returned from 4 nights away. Last time was 10 years ago before the time of kids. My 5 and 9 yo boys had a blast. The costal experience with ranger Hanna was brilliant. She was very knowledgeable and informative. Great central base to explore the beautiful region. See you soon 😊

Beautiful caravan,spotless,inside and outside very clean no litter anywhere.definietley go back to kiln park ♥️

Big site was stopping in sister site Pennally Court, disabled bays at fun works ???

Booked a private caravan was really well presented and clean poor service in harbour retreat said on door closes at 1130pm but last orders at 10pm we were really considering a caravan purchase but this really put us off as we don't always like the main bar but like a quiet drink yo finish off the day

We stayed at the sister park, 5 mins away. Penally Court. It was quiet but we liked that and had the choice to use the facilities at Kiln Park. We ate there on our first day, which was nice. The restaurant was clean and the staff were friendly. We also liked you can get free delivery on fish & chips or Papa John's from Kiln Park to us on Penally Court. Would definitely recommend 👌

Lovely place and location for holiday , good offers on meals and drinks

This place has all the amenities you could want and it is within walking distance of tenby. However the passive aggressive text message we received stating that fancy dress was not allowed on the site at any time. There was a steampunk event in tenby and all we did was look splendid and be polite. I've scoured the terms and conditions and couldn't see this prohibition recorded anywhere. Will definitely not be returning to this site though will definitely go back to Tenby

Great walk into Tenby across the beach 🏖

If you want convienance to Tenby I recommend this one. It has a very friendly security team at the entrance and a 15-20 minute walk from haven to Tenby itself via the stretch of beach. However, although our stay was relatively okay as we weren't in all the time. I noticed quiet a few things the park seemed to miss or more importantly, overlook. The first being that I found mold in the caravan. It was on the panelling, so unfortunately, I was certain not much could be done. The second was that the arcade and entertainment seemed lax in security. Compared to alternative sights that wished to see any adults (even with children present) pass into the sight. It did concern me at how easy it would be to walk out or in without any quering or questioning. Then in addition, primarily at the end of my stay and the most alarming. While I was checking out in a que with staff one in particular boasted about 'popping pills' and that cleaning the caravan will be fun while who I assumed to be a team leader laughed. I cannot clarify if this was for a headache or something more sinister but either way it left me with a very sour taste of Havens working team. For me the team is the image of Haven so publicly what they say with said residents or customers present reflects upon the sight. And saying 'popping pills' does not give me confidence it was strictly for a headache. Kiln Park is convienant but nothing else in my books. I believe it needs some more attention to the grounds and caravans included.

We stayed in our motorhome for 3 nights on a full service pitch so it came with electric, water and grey waste facilities, all worked perfectly. The touring area was overall well layer out with plenty of space between vehicles and all hard standing with grass. The other services if needed i.e. toilets showers washing up areas were all plentiful, clean and well maintained. The only downside we had was it was early March and very rainy can't blame Haven for that but the on site entertainment was all great, the mini market shop, the arcade, the bar and restaurant as well as the entertainment room we're all good. Not forgetting the chip shop Burger King and Papa John's so we were happy to stay on site all day for a couple of days and enjoy what was provided. Tenby unfortunately didn't have a lot for us, nice harbour, with some nice pubs etc but not much else. Haven, very good, Tenby, unfortunately won't be going back.

Great family entertainment park with good accommodation and brilliant animation team, especially a young lady called Keavy. She was lovely. The kids thoroughly enjoyed themselves as did we 10/10

What can I say, kiln park Tenby? I am a theatre nurse, and I don't get much time off, but when I have a couple of days off, my partner and our dog head to Tenby it has everything you need go to YouTube and watch the video I LOVE TENBY KILN PARK

Always good but we come here out of season. Not many people here this time of year...all closed up except for tenby it's self . All shops and eateries open..

This haven site was amazing, there was lots to do even with the weather issues. Kids had lots of fun at swimming however the slide is small and there's not much in the pools however kept the children entertained for a bit. Arcades are good and accessible. The night entertainment was very inclusive. Only issue we seemed to have was every dish in the cupboards was filthy so had to run everything through the dishwasher before we could cook. Caravan was very spacious and rooms were in great condition.

Great place with everything you need and not as expensive as you might think as long as you look for the bargains.

Beautiful Caravan park with lovely, quiet surroundings. Caravan was lovely, big and clean and had built in Bluetooth speakers which was amazing! The whole park was clean and easy to navigate. The only downside, and it is very small, is that the main complex wasn't particularly well signposted and there weren't a huge amount of pavements if you didn't want to drive around. This is only a small gripe though, we will be back, it was amazing!!!

Stayed in a freinds caravan a fab place for families and children everything you need is there.

Worst holiday park I ever been to flooding, rubbish entertainment to expensive for anything, rubbish entertainment

We went for a four night stay was very nice caravan park

Lovely caravan and very clean entertainment was good apart from kids screaming and running all around the place

Caravan was gorgeous, really enjoyed our stay

The food services was poor chippy was really not good cold pies rock hard or burnt Burger King was cold Nisa shop on site was good for milk and bits but Tenby is 5 mins away by car so I would get a take out there much better value for your hard earn money.

Kiln park is a good caravan park with good facilities , the pool was a little disappointing, very small for the size of the park. The bar and entertainment was really good.

We have just returned from a touring weekend we arrived at 9.30 on the friday night and Frank in security checked us in and was very pleasant at that time of night :) the sports activities were a bit tired but the main complex looks to of had a revamp and they have done a fab job we watched the Alice in wonderland circus and it was amazing especially the mad hatter the skills of the troupers was brilliant well done guys. We had a take out pappa johns pizza and service was very slow over 45 minutes to collect a pre order. The pool stuff were great and the changing rooms were clean Aqua jets is a brilliant activity for over 8's. The Costa coffees in the restaurant were luke warm which was blamed on the machine. The beach is a nice walk away and really clean overall we had a great weekend thanks Haven.

Stayed the weekend in our touring caravan and it was amazing the activities were great and the member of staff doing the activities with us he was so helpful he couldnt do enough to help the kids

Nice site, quiet when we visited. Great facilities on site and not far from Tenby, a lovely town. Definitely going to come back.

The location of this park is fantastic, a short walk to South beach and around a 30 minute walk into Tenby. The check in process was quick and easy and first impressions seemed good. The caravan itself was tucked into a corner and looked decent, until we saw a cider can that had been used as an ashtray on the balcony of our caravan. We got inside and the caravan was decorated nicely, but if you looked closely anywhere you could tell it hasn't had a proper clean in a long time. A surprising thing for me was that with 2 toilets and space for up to 4 people, there was 1 toilet roll and an empty tube in the other bathroom. There were marks and stains on the bedding and a distinct smell of weed in the main bedroom, however that may have been the weird green fluffy stain thing on the carpet. If you book a caravan here be prepared to take anything you may possibly need, like a cloth to wipe up any messes, or soap to wash your hands. We were around a 5 minute walk to the central area and there were some interesting ruins of the old kilns which was interesting and In the main area, there was a really nice bar and stage area and the entertainment was fantastic. I think overall if the caravan had been presented better and there was a little bit more of the basics provided this would have been a higher score. Cannot fault the location though.

Caravan lovely and prices reasonable

Great place to relax with family and friends, something for everyone

The caravan was spotless and homely, the site was well presented with a good shop and a service station. The central facilities were on point..loved it.

Staying at Kiln Park in our own tourer caravan, a great location for visiting surrounding areas, Tenby, Saundersfoot, Wisemans Bridge, Amroth, Pendine, Bosherston Lilly Ponds, Barafundle Bay etc etc, great club with all sports shown, also plenty of meal deals up at the club through out the week, great staff, great service, and with a special thanks to the Havens maintenance team of Steffan, Shaggy and Pete who acted swiftly and promptly at our time of need.... We coming back in November

Clean tidy nice food plenty for kids

Great holiday park.fantastic beach on the doorstep of tenby.

Used this for my sons wedding weekend it was a perfect spot

We've been here before It's a beautiful clean site, everyone is friendly, and there's a road that leads down to the beach and into Tenby 😊

Well I would like to say the staff is very helpful and very supportive and very kind and they are lovely and the caravans are lovely to stay in hopefully to see u soon again Tenby

excellent site very good access for iron man wales

Nice family 👪 friendly swimming pool..don't forget to book your session in advance as it is very popular.

A very nice site and within a short stroll into Tenby, downside is a very poor data signal on your phone and the only WiFi signal is available at the reception area only, it needs improvement in that respect because you struggle to order food on the apps provided for the site. They definitely need a better WiFi boost for the whole site.

Having paid a great deal of money for a Platinum caravan I expected it to have been thoroughly cleaned. Television, windows, cooker top were all dirty. Towels had been forgotten, but were given to us later on the first night. I love the area but expected more from the caravan.

Excellent holiday. The Park is so clean with very helpful staff.

Frozen chips, tiny fish, poor value for money. Had to wait 15 minutes when the shop opened and this wasn't because there was a queue. Need I go on .........

It's a shame I can't give this restaurant a better review, because the food isn't bad, It's just not good value for money in my opinion. We paid £12 each for a portion of cod and chips, the fish was incredibly small and we felt a bit ripped off afterwards. We later found plenty of other places in and around Tenby which were much better value and served lovely food.

We got there and it was empty so we seen it as a good sign get food straight away. However the food was awful! We had chicken strips, 2 regular chips, 1 battered sausage ( which was the only thing that tasted nice!) and a pickled egg! The chicken strips were slimy but was edible and the chips were stale and cold ( no it wasn’t us that took ages to get back it was just the chips in general) they tasted like they had just been reheated! Definitely won’t be eating from there again! Really disappointed! Won’t be recommending either!

I've already reviewed the actual Kiln Park site which to me is amazing. The chippy though is poor. I agree with all other comments. The frozen chips are not the best and the waiting time is ridiculous. I waited 30 minutes for one portion of chips and the excuse was the staff was new. I understand staff have to learn but 30 minutes for one portion of chips and the manager said he'd be happy to wait this long if he knew staff was new when I asked him about the long wait time. Please use proper chippy chips in future. I think this would make the chippy alot better.

I have never been in a chip shop which doesn't actually chip their potatoes. Frozen chips you're being served here! I was actually shocked when we opened the food. My son thought they had added pepper due to little black bits on the chips Don't go here if your expecting some nice proper chips not going to happen here. Plus £23 for 3 large frozen chips and 3 jumbo sausages. Take a trip in to Tenby and get some real chips. I will say the staff were polite.

First night stay at kiln park we decided to have a swim and then treat ourselves to fish and chips on site. £29.50 for

Close to beach. Short walk away from Tenby

My parents stayed there, they love it.

First class holiday park with lots of amenities. Fantastic for families, couples and everyone else!

Nice and busy, friendly staff. Always willing to help. I would recommend.

Lovely break away with friends. Caravan clean and comfortable. Staff friendly, nice food and reasonably priced. Gabs cabs reliable and again reasonably priced

Have been to Kiln Park on several previous occasions with few problems. On this occasion we were allocated a caravan near the entertainment building and there was intensive building work going on and heavy traffic blocking us in. Not a very relaxing holiday.

We booked last minute for a dog friendly break and loved it. We have rebooked to go again next month. It was a 20 minute walk to Tenby, where most pubs are dog friendly and there is a convenient path to Penally beach also. There was a great mini market on site, with most items you can think of incase you forget anything. We didn't use the facilities on site to know what they are like unfortunately.

Fab time with family but no entertainment for the kids food not good value

Lovely site but a bit early in the year not all facilities open yet but touring park very good showers toilets etc all clean and you can't go wrong with Tenby on your doorstep

Very large caravan park with good facilities for motor homes. Great location 20 minute walk in to Tenby and reasonably priced in the low season.

Great family holiday , friendly staff, with beautiful local beach 😁

Have had a Caravan here for over 20 years in lovely spot.

All you want and more for a brake from the normal

Lovely site great club and swimming pool and you can walk along the beach to tho beautiful town of tenby

It was brilliant love the the place no flaws

Nice relaxing place and good places to go for a walk 🚶‍♂️

Caravan not too clean, sofa have had it's days , bed wonky. Have had lovely clean caravans before .