Consort Restaurant in Isle of Wight

We had an amazing time, celebrating our 34th wedding anniversary. The 5 courses were all beautifully presented and each one was explained to us in detail by the very attentive waiter. One course was not to our liking (raw fish, sushi style) but that's just down to our personal taste. The other 4 courses went down very well! We just had one flight of 5 wines between us, again explained in detail by a knowledgeable young sommelier, and all very palatable. The head chef came out to us to explain the final course - an incredible sticky, caramelised, apple tart, served with Isle of Wight blue cheese - a great combination. Just one niggle - I advised in advance that my husband couldn't eat salmon. However, the chef didn't get the memo (!) and 2 courses included small salmon additions that should have been omitted/substituted with something else. The chef did apologise to us at the end. A superb evening. We'll be back!

We had the tasting menu cooked by Mark Lawton - fabulous experience. Great food with an excellent wine pairing . Will be revisiting soon.

A birthday celebration for my wife. She loved every mouthful and the ambiance is amazing. Sadly I felt awful so didn’t get the enjoyment I wanted, but this as nothing to do with the restaurant. Watching my wife’s enjoyment was golden, thank you.

Just had afternoon tea here with my friend and I’m shocked at the price you pay for its £40 for just a pot of tea, 2 scones a little pot of jam and cream, sandwiches and a little cake selection which was not very tasty at all, I would of been nice for them to have asked what we would prefer in our sandwiches first, very disappointed and will not be returning.

Afternoon tea is brilliant and served in great surroundings have been twice and will certainly book again in the very near future

The luncheon I attended was possibly one of the worst I have experienced. The food was of a very poor standard and the overall customer care was appalling!! The total lack of supervision and direction from the General Manager was noted. The follow up of a complaint was not dealt with on the day and has still not been resolved by either the General Manager or the owner.

We had a lovely meal here. The service was friendly and attentive, the food very good indeed (especially the focaccia which chef makes every morning).

We stayed at the hotel , when we booked they did not say much about the restaurant, we had a surprise , it was very very good. First class food ,wine and service and at sensible prices. Worth a visit or a stay.

We have eaten here many times and always been very satisfied. We were treated to afternoon tea by a friend and were really disappointed. It was very over priced. The scones were very dry, cold and only one choice, plain. There was no butter and the cream was runny, not clotted, very poor choice of cake. We have many afternoon teas on the island and this was by far the poorest.

We went here for a family meal, we decided to use a voucher to try out this place for the first time. Everything was good and the original waitress was lovely! The kitchen even made a different order for my niece, very accomodating. But by the end of the meal we had another waiter and he was so incredibly condescending. A error was made on our bill and an extra course added- he was so rude and arrogant presumably because he was being judgemental about our voucher. He shook his head at us and even went to the kitchen to check if we were lying about having this extra course. He just about apologised when corrected but still shook his head at us. The meal cost £110 with the voucher so hardly a huge deal! I have no issue paying full price but have never eaten here before so figured a voucher would be a good way to try it. He independently ensured we will never eat there again. Aside from our table the restaurant was completely empty, following our own experience I'm not surprised.

Always have an excellent Sunday lunch here. Food is fabulous, staff are super friendly & it’s really good value. It’s nice to dine in a building with some history behind it.

Once again we enjoyed a superb lunch. Nice choice on the menu and food cooked beautifully. Service was friendly and perfectly balanced - looked after us but did not intrude. Will definitely be visiting again soon for either lunch or afternoon tea.

On the 18th December 2022 we attended a Festive Xmas dinner. Due the General Managers wedding the day before and proceedings running over, a wedding brunch the next morning and a lack of staff on the 18th the festive dinner was held in a gazebo with no heating and no festive dressings. The food was nice and the service from the young staff was good, however it should of been cancelled due to the freezing conditions. Guests were sat in coats, hats and gloves. The staff were very apologetic and one stated "Its disgusting how we have treated our guests today" They were right. We have sent so far 5 emails of complaint, 2 to the owner and 3 to general enquiries. We have received one reply to say the the first email to GE was forwarded to the owner. It is now 5 weeks, no replies, no apologies, nothing. I accept things can go wrong but when they do you put your hands up and say sorry, not ignore customers. So I'm very sorry I will never return.

Booked for Sunday Lunch unfortunately the function room was not available and the event was set!up in the marquee, It was freezing cold (blankets were provided)! We were told that the Manager had got married and that the function went on until 3h30 in the morning and that the cleaning staff had not turned up to cleanup the dining room. We asked if our table could be moved into the Bar area. Apparently not as then everyone else would want to move. However we could have our lunch on the coffee table in the bar! Have you ever tried eating a Sunday Roast from a coffee table? We were offered a complementry drink - hardly satisfactory compensation! We were very embarrassed as we were entertaining overseas visitors hardly an impression we wished for them to go home with.

We visited as part of a group of 25. There was a total of 93 in the room according to the staff. Our table would comfortably seat 16 to 18. We all moaned about it. We literally took turns to lean forward to cut the food. Some resorted to just using a fork. The food was OK, Sprouts and new potatoes rock hard unfortunately. The music was OK until it went to club sounds and at that point a lot left. One old school coat stand we were directed to. At about 40 pounds a head you would expect more comfort.

Five years living on the Island, I'm ashamed to say this is the first visit to this restaurant but it most definitely won't be the last. Absolutely delightful setting on a cold winter's day. We had requested an 'out-of-the-way' table and were delighted where we were sat - a huge table all to ourselves. The staff were perfect - friendly, knowledgeable and just the right amount of attention. The food was very well cooked, well presented and tasted delicious and also extremely reasonably priced although we did take advantage of TPIW vouchers. We lunch out quite frequently and this restaurant will now be on our list of 'return' visits.

We celebrated our 40th Wedding Anniversary, along with 26 others, at the Albert Cottage and we had a perfect day thanks to Mark and Antony and all the team. The food was fabulous, the service was brilliant, nothing was too much trouble. Our day was simply perfect. Thank you all so much. We will definitely be returning.

Simple menu but very well done. We both had the fish which was fresh and perfectly cooked. Amazing Pavlova and cheese board Good sized portions and fabulous choice of wine. All the staff were charming .Waitress Sadie was very sweet and worked like a trooper.

We were staying at the Hotel and dined in the restaurant one evening. The staff were very knowledgeable and smiled all the time. We thoroughly enjoyed our evening

Went to find this place if we’d had time left we would have had a meal here! Looked lovely grand place to try though

Had a fabulous time at Albert Cottage yesterday, where they served a wonderful array of delicious sandwiches and sweet delights - to my walking group of close to 40 members. Well done to staff and management alike for managing this huge group with such grace and competence. Thank you.

We came here for our second wedding anniversary/ Valentine’s Day last night. After spending our first anniversary in lockdown, this was the first anniversary we’ve been able to celebrate, so we wanted to make it special. The food was very tasty and the staff very...

As a 70th birthday gift from our daughters, we stayed at the hotel for dinner, bed and breakfast. The staff were all very friendly and welcoming. We ordered our meals which arrived surprisingly quickly. My meal was the sea bass, and was delicious. My husband...

Wonderful visit to the restaurant at Albert Cottage. Lovely cosy atmosphere, excellent service with really helpful waiting staff. Varied menu and good delicious and of very good quality. Steak perfect as was the duck. Very highly recommended for a perfect evening.

Huge disappointment, I didn’t appreciate a table without a cloth, a plated meal one would get in a cafeteria and very lukewarm , vegetables over cooked , wine glasses removed without asking if we would like some. My first and last visit to your restaurant...

Choosing the right setting for a wake is never easy - and in our case was made doubly difficult because we were on the mainland and the event was to be held on the Island. Having had a recommendation for the Albert Cottage restaurant I...

Friendly staff, lovely gardens, dining room a little bland, but unfortunately the overall standard of food,cooking and presentation let it down, and did not represent value for money. We live locally and over the years it never seems to have reached its full potential.

We were staying at the hotel. The menu did not have much highlighted as local. Just the one vegetable. When our orders came they were OK. Mine did not fully match the menu as far as the potato's were concerned. It was also not overly...

We arrived at the Albert Cottage restaurant with high hopes. The place is stunning. We were met by a lovely man at the bar who made us feel very welcome. We were shown to our table and that’s where we sat, and sat, and sat,...

Beautiful building in the grounds of Osborne House . Period furnishings in the rooms but plenty of space comfortable bed ,huge bathrooms. Cocktails on the terrace in the sunshine before dressed crab salad & fries washed down with a bottle of cold white wine. Very...

We were a group of five for afternoon tea, booked just so we could celebrate meeting together after months of lockdown. It was a return visit to enjoy the delicious food, the beautiful location and wonderful friends. The whole experience was perfect in every detail....

Visited here for an Afternoon tea, Wednesday 19 May. Cannot speak highly enough of this place. Service was great from the moment we walked in, unfortunately we didn’t get the ladies name. She was always available but never hovering around like so many other places...

A very elegant restaurant with service to match, attentive but discreet and unobtrusive. The meal was great, imaginative menu and food beautifully presented. Eating there was a really nice experience.

First think to note this place is extremely popular for Sunday lunch and would highly recommend you book . Very nice corridor you walk down and overall decoration very good . We were taken to our table and service was excellent start to finish of...

We went for a Price is Wight special offer on the steaks night, the food was superb, also the wine was a great match for the steaks. Enjoyed home made deserts after, well worth visiting, you won't be disappointed.

Enjoyed delicious roast beef (served pink) & pain au chocolat & croissant pudding with clotted cream. Will return soon. Highly recommend.

We have lived near by for many years, and decided to try the restaurant. There was a choice of 2 options in either fish,meat, or vegetarian. We chose the fish cakes, these were 90% mash potato with salad. So the starter was disappointing. I had the Fish and triple cook chips which was nice but not exceptional. My wife had the fillet of Sea bass with the crab risotto which also came with a salad. In the words of Master chef they did not belong on the same plate. The Sea Bass was with the skin on which should have been crisp, but was soggy and the risotto was heavy and had no taste of crab. The cheese board was very good and the chocolate pud was nice. However the staff were very nice and there was a pleasant atmosphere.

At lunchtime today I returned to the Albert Cottage Hotel to try the Vintage Afternoon Tea. I could see the restaurant was laid up for afternoon tea and I fully expected to remain in the the restaurant for the duration, however I was pleasantly surprised when we were given the option of eating outside on the terrace. The terrace looks over the excellent hotel gardens, and we were served by very pleasant staff. The vintage afternoon tea was presented to a high standard, finely cut sandwiches first followed by a cake stand with a great choice of cakes. Otherwise a very enjoyable experience at the Albert Cottage Hotel. Don't forget to book to avoid disappointment. Enjoy.

Lovely food and service, Chef Dan certainly takes a Sunday roast to the next level, with starters of fish cakes & honey glazed confit of duck and the summer berry dessert after, delicious flavours dancing on the tongue. Just the best Sunday Lunch- thank you to Dan and the team.

Enjoyable experience at this restaurant. Food is of a high standard. Staff well presented and professional.

Four of us booked for lunch. On the menu was fish and chips, something we rarely have.Sadly it was very disappointing as the battered fish was mackerel!!! Whoever thought to batter an oily fish ? Well, unbelievable The waitress should have informed us when taking our orders.One of us had pasta, served in a large bowl. The bowl should have been on a large plate as knife and fork had to be laid on white tablecloth as wouldn’t stay in the bowl. So dirtied the tablecloth. Embarrassing.

Superb Sunday lunch today with chef Dan in charge of the kitchen ( ex Dan’s Kitchen Restaurant in St Helens)..... thank you.

Valentines meal. Have visited before for another occasion some years ago and a very similar experience. Food is excellent however service is an interesting one, I believe the staff are mainly training personnel from IW college. Although very pleasant there was much missing, the basics like briefing of staff prior to service clearly didn’t happen as staff unclear on menu basics. No knowledge of courses or accompanying wine. No clear responsibility on who does what. A valentines meal and much money being spent and the rose on the table not a gift, it’s a bit cheapscate on behalf of the restaurant and everyone knows it’s a norm for valentines! Signals like wine bottle removed from bucket as it was empty were missed and had get attention to get another. If the service staff are training I dread to think who is teaching as my thoughts are they have no idea of what a decent dining experience consists of. Come on Consort you are better than this with a little more attention to the detail.

Plenty of choice on fixed menu. Dealt with allergy problems with no fuss (notified them in advance) Attentive and friendly service without being overwhelming.All food delicious and in good quantity - lemon posset to die for!

We visited the hotel as part of a promotion which included one evening meal in their restaurant & we had no expectations .However, we were pleasantly surprised by some of the best steak we have ever tasted, being beautifully tender & perfectly cooked .The menu is a bit limited, but we had no hesitation in booking again for later the same week.The staff explained there is a new chef , so don’t just rely on old reviews - try it for yourself

Precooked cream Tea for 6 . Dreadful waiting staff and the most odd cream tea served we have ever had .

Very friendly staff. We were very impressed by the quantity and lovely selections of bread, scones and cakes so much so we struggled to fit it all on our table for 5. Emails referring to the booking the same day were also answered very quickly which helped us to plan our day.

After giving this restaurant poor reviews after previous visit, I was highly delighted to go here today for Easter Sunday lunch. To say it was a vast improvement would be an understatement, the food was delicious and we enjoyed every taste. Beef was cooked just right and the pork was delicious, the vegetables were cooked to perfection and the gravy was superb. I've changed my mind again for this restaurant and would definitely go back again. Thank you for a lovely meal.

Another hotel restaurant with a poor deal for vegetarians. Roast pork, lamb, beef or fish for mains or ‘cabbage steak’ for a sunday lunch for the veggies, nice as it was, not really equivalent!

Mean portions and breakfast smoked salmon that gave dire tummy trouble. Excellent service from friendly staff

Me and my wife came to the consort restaurant to eat and was blown away with how amazing the food and service was the restaurant was busy and the staff was extremely helpful

awesome food, cooked properly to perfection... tender meat, al-dente vegetables..(not over cooked soft slush) proper roast potatoes. our family meal was so enjoyable we returned a few days later for an afternoon tea. again amazing, well prepared and cooked food, excellent service, lovely atmosphere. congratulations to the chefs and kitchen staff for all there hard work in producing and presenting amazing food. would recommend to all.

Attended with a group for our celebration Christmas Lunch. Process went wrong when they sent wrong menu. Having all selected choices we had to repeat with very much second best options - some dropped out.The restaurant had indications of Christmas but the atmosphere was cold with zero enthusiasm from the staff. The main course many of us selected was the roast beef. I doubt if the total beef per serving was more than a couple of ounces with just two thin slices on some mash potato with a slither of kale between. Requests for more meat were answered from those brave enough to ask but the initial presentation was laughable. The plates were barely warm. We waited patiently for the veg and after 10 minutes questioned how long it would be as the food was already quite cold. Staff seemed surprised and stated veg was an extra! Another 10-15 minutes went by while they rustled up a few roast potatoes, carrots and Brussels sprouts which were as hard as bullets! All the food brought 1/2 an hour previous was in any way then cold.We had sent in a few notifications of allergies and reminded them on arrival. To our dismay they had taken no account of them and had we not questioned again a life threatening emergency could have resulted!!!Needless to say those with allergies took no desert.Poor service, small portions, no veg, no account for allergies, and a high price - absolute rubbish.

The entertainment was brilliant, however the meal was a complete disgrace. We have had many meals here and they have always been good. This one, however was awful. The portions were a very poor child size, not even enough to fill a five year old and to make matters worse it was cold.

The mystery, was how on earth could the kitchen staff get it so wrong, that they managed to serve 84 people, the same meal, three pieces of well cooked tender beef, with a small cabbage stuffed spoonful of mash, totally stone cold??? There was nearly wholesale murder, when the patient guests, having paid £30 a head had been waiting over an hour and a half to be fed, and then received, what can only be described as cold cuts. The pudding wasn’t much better. The only crime committed here, was day light robbery. To be fair to the Manager, she did authorise a refund for our party, and provided free wine. I worry for anybody booking this venue, for their wedding reception.

My son organised this as a birthday present to my wife.

Food and service way under par. Dishes are not as described. Haphazard service. Inexperienced chef and staff.

I visited this restaurant with family and friends on a beautiful summers day and ate lunch in the garden. The service was attentive and the surroundings delightful. The new menu is a revelation with high quality food very well presented. Thank you Garry, Scott and staff for making it such a special occasion. I think this restaurant is a bit of a gem and one to watch!

We came here for lunch after a weekend on the island for friends birthday. I appreciate there was about 30 of us however we had preordered and had to leave before the main course arrived as so slow. We were back in Southampton before they served deserts!

A very pleasant dining-room with linen tablecloths and proper cutlery! The menu offered a delicious selection and the chef knows how to prepare a delightful supper. Visit and stay and dine there; I recommend it highly

This was our 1st visit to this restaurant and we will certainly return. My brother won Sunday lunch for 2 in a local magazine, and I am glad that he did! The portions were not enormous, but wonderful tasty food. The roast potatoes are to die for! The pork and beef were lovely and tender and stuffing and crackling were superb. Beautifully set tables, friendly staff and a a gorgeous courtyard garden to sit and relax and have a drink in. Beautiful! Can't wait to go again.

We ate here for breakfasts and an evening meal and thought the service and food were first class.

Just had the most perfect lunch with my mother we ate in the garden in the sun. We had soup to start that was fantastically fresh then the chicken supreme (amazing) followed by a light desert. The you lad that served us was very polite and took the time to talk to us an absolute credit to the resturante I think his name was keiron not sure if spelt correct. We will most certainly be spending a good few summer afternoons there this year with the rest of our family. I honestly recommend this place to all great job

Never been here before. Lovely setting, restaurant and food We were served by Ben who was excellent. He asked if we needed anything else, very attentive Lemon drizzle cake could have been more 'lemony' but everything else was perfect Thank You!

My husband saw the Valentine's Day dinner advertised on the Price is Wight and we decided to book. Having mentioned it to our friends, they too liked the look of the menu and decided to join us ....what the staff and other diners made of the romantic table of four in the corner, we do not know !

The food in this restaurant is excellent, the service is lovely there are students from the local college doing NVQs and are very attentive, We had the crab cakes lots of crab in them and the slow cooked pork which took absolutely no chewing

The Consort restaurant provided good quality food which was well presented in pleasant surroundings. The ambiance was a little lacking as there were few diners that night. Staff were polite and attentive. The selection of wines was reasonable and not excessively priced. Overall the meal was a pleasant experience but the menu might benefit from a few smaller, lighter dishes for those who have already eaten out whilst touring during the day.

Went here with friend for Price is Wight offer Sunday lunch.

Wonderful dinner. Best we’ve had in England thus far. Seam breamwith dill potatoes and beets. Charming service.

We booked a discounted special English/ Indian afternoon tea through the app- The Price us Wight.

We have just had our wedding anniversary sunday lunch here, the quality and service was excellent, I have quite small...

We had dinner whilst staying at this hotel, we had 4 starters of 2 Duck, 1 Herring, & 1 Mozerlla...

Acabamos de disfrutar el almuerzo de domingo en Casa de Albert. Era el cumpleaños de mis hijos 21. Éramos un grupo de 7 y disfrutamos de la experiencia. El servicio, la comida y el entorno perfecto. Rowena el gerente del restaurante no podría haber sido...

Nos volveremos de nuevo para un almuerzo de domingo. Personal atento, agradable y encantador asado de cerdo de arranque con chispeante podría cortar. Recién cocinados verduras de temporada estaba organizado bajo dos rebanadas generosas de cerdo asado crujiente con patatas. Salsa de Manzana y salsa hizo la principal comida completa. Esos "no seguro" marca a continuación son porque no hacen esas cosas en cualquier lugar.

He estado aquí muchas veces y comen y seguramente de nuevo, pero la visita de ayer para comer el domingo no fue una buena.

This is a fabulous looking restaurant close to Osborne House, in the Albert Cottage Hotel. However, the hotel is described as a training hotel and most of the restaurant staff look like college students. They seem to be still 'learning on the job' Tables not laid, crockery unavailable, no customer service.

What an enjoyable lunch . Friendly professional and attentive staff, wonderfully presented and delicious food, a very memorable visit which we hope to repeat before too long.

Took my parents here as we were staying at the hotel. We asked to eat outside as the weather was so clement. The food was excellent I had the haddock with a a fresh zesty citrus salad it was really nice. My dad had te crispy skinned chicken with a leek risotto which was Devine. The service was exceptional our waiter and waitress were brilliant nothing was too much trouble and our waitress was really personable. Would recommend.

We stayed in the Indian Cottage which is in the grounds of the hotel, so great for having a drink with a short stagger back to where we were staying. Had a very good three course meal each. I had lamb, duck and trifle, all very good, prepared a little different from the normal which was why we wanted to go back after having eaten there before some years ago. Glad to say the standard was as good as we remembered. Would have like to go back during our stay but the menu was a little limited for my taste. shame as we both loved the quite atmosphere and good service.

We had the roast option. i chose pork which inluded a rectangle of cracklling impossible to break into. Someone please train the hef in scoring the fat on pork. If I had tried to cut that up I would have decoprated the room with my lunch!The rest of the food was delicious and generous helpings of vegetables. I love pork crackling - we use a stanley knife (new blade) at home to get narrow strips of the skin.

There are two parts to this review as we stayed in the Albert Cottage hotel, home to the resturant so eat here for evening meal, and then breakfast. 1) dinner, the choice was limited but the mains were warm and tasty. I also had the sponge pudding and my husband the cheeseboard and we were really pleased. Local cheeses were on offer and the sponge was light, tasty and custard hot. Yum. However what is not mentioned is that the resturant is used to train catering staff therefore the service is friendly but basic. With limited supervision. 2) breakfast, hot and pleasantly presented. Local sausage, large mushroom pieces, tomatoes on the vine, grilled and a poached egg. We had to continually ask for coffee and our dirty plates were not cleared between cereal and hot breakfast.

We have just returned from our first visit to Albert Cottage. We booked in for the Valentine's Lunch menu. We were a little apprehensive and hoped that it wouldn't be stuffed full of Valentine paraphernalia and doe eyed couples staring into one another's eyes (I know, it's the cynic in me, forgive me.) We were relieved to find that decor was muted to two red roses in a vase on the table and the restaurant was fairly quiet. The menu was three courses for £21.00. Varied choices which included Sunday lunch favourites roast beef, pork with a fish option and a veggie option. I had scallops to start, followed by roast beef and pineapple and coconut roulade. My husband ordered scotch eggs followed by pork then Isle of Wight cheese board. The food was very nicely presented, perfect portion sizes and was very very good. The scallops were generous in size and the roulade beautifully light and very tasty. The cheese board also was very good, with the usual Isle of Wight favourites and some nice accompaniments, and finally somewhere who provides you with enough biscuits! Biscuit to cheese ratio excellent. Pinot noir also very good.Staff were friendly and attentive and we would be happy to return with friends and family in the future.

Works Christmas do held in a function room. Drinks in the bar to start off with - barman tried to short change me. I had to ASK for my change and I wasn't the only one. Function room itself looked lovely however our table was sat right in front of the DJ's speaker so it was very loud. Main course and potatoes brought out already on the plate. Had to wait a good 10 minutes before they brought out the veg. Only two types of veg - sprouts and carrots - both rock hard. I've heard of al dente but these were raw. Very poor. Tables of 10 people and only 2 bowls of vegetables (bowls were no more than 4" in diameter. We had to ask for more veg as there was not enough to go round ( at this point we didn't know the veg was inedible)The menu included tea/coffee and mince pies at the end of the meal. We had to ASK for tea/coffee and they were very surprised we asked for it but we did not receive a mince pie. No body did. A very poor show for a supposed exclusive venue.

I visited the Consort Restaurant at the Albert Cottage Hotel with my family for Sunday lunch and was pleasantly surprised at the quality and taste of the food. Everything was cooked to perfection. My nut roast was served with crunchy roast potatoes, vegetables and thyme gravy. Every mouthful was delicious! We all really nenjoyed our food. The staff were very friendly and attentive. I'll definitely be returning!

My wife enjoyed afternoon tea here a few weeks ago so she thought it would be a good idea to try Sunday lunch.On arrival we settled into the bar/lounge and were impressed with the view of the lovely grounds. We were offered menus promptly and our order was taken equally promptly, however, we were not offered aperitifs.I managed to attract the attention of the restaurant manager and asked if they had dry sherry for my wife. She looked puzzled and replied I will check. I ordered a lager for myself. After some considerable time we asked where our drinks were. We were informed they were at our table in the dining room but no one had told us or let us know our table was ready. The restaurant was abuzz with an army of keen, young waiting staff but sadly lacking experienced staff to guide them. Our drinks were on the table but the sherry was amontillado and my lager was a pint ?? In fairness the food was well presented and had it been freshly produced could have been a nice meal. Unfortunately it looked very tired as if it had been sitting around for some time and was not very hot. We requested horse radish for the beef and received mustard. We were not offered a wine list so asked for one but did not receive it until we had nearly finished the main course. Throughout the meal the waiting staff periodically bumped into the back of my wife's chair. All in all a great deal of room for improvement!

My Wife and I ate there last night and it was appalling. Firstly like many places the staff play music for themselves and not the customers, why management allows this is beyond me so we are bombarded by rap music, we were literally the only two people there at 7.30pm, the place is totally devoid of any atmosphere, it really is awful.We both had Duck starters which consisted of four small shaving of fatty duck with a dollop of coleslaw on the side, that's it.For main I had Cod in batter but they may as well have advertised it as batter only, the chips were exactly the same as McDonalds chips all complimented by overcooked peas that I am not sure were fresh or mushy.It really is that bad and you will have wished you had listened to my review should you ever have the misfortune to go there.

We had a lovely High Tea at Albert Cottage through 'The Price is Wight' and decided to try their sunday lunch offer. When we arrived we were greated with a young lady who took our order. My husband and I both ordered the roast beef. When the roast arrived it was well presented the vegetables and roast potatoes were delicious BUT the beef was so tough it was inedible I told the waitress that our beef was very tough and I could not eat it her reply was "oh sorry about that" she went into the kitchen where I thought she was talking to the chef but she came out a few minutes later and just walked off. Another waiter came to the table and asked if everythung was alright, I again said no but again he just said "sorry about that" and walked off, I was so shocked that a hotel charging £12.95 just for main on a Sunday did not at least offer if there was something they could do for us for example offer an alternative but nothing. I was so angry and disappointed I emailed the hotel twice but they to date have not replied. The Isle of Wight is such a small place that if things are not good word soon gets around and I certainly will not recommend to my friends simply by the lack of their customer care.

Have just had a beautiful Sunday roast at Albert Cottage, having previously stayed there in 2009.My wife and I had a truly wonderful meal and the staff were exemplary and couldn't do enough for us.We shall definitely be visiting again, and considering staying there once more.

We visited the Albert Cottage Hotel's Consort restaurant largely because I had bought a voucher from a discount site, in order to see what it was like. The restaurant was very nicely appointed and had a calm feeling. There were many young staff who were very attentive. The food was very good with us trying between us the the roast pork, roast beef and chicken. My roast beef was tender and tasty and was locally sourced, which I always like to see. It could have possibly had a few more vegetables, as they were served on the plate although the pototoes came in a separate bowl. We also had the desserts which were very nice, a sticky toffee pudding and a strawberry roulade. Overall it was a very nice meal, although a little more pricey than others on the island. Because of its very attractive setting and lovely gardens would be an ideal place for a special celebration, but perhaps not so much a casual Sunday lunch or dinner. We will undoubtedly return at some point in the future.

We had a wonderful Sunday lunch taken in the garden as we had our little dog with us. The meal was perfect and the staff couldn't have been more helpful. The gardens looked beautiful and well cared for. It was a delightful experience.

Fantastic food, brilliant, friendly and attentive service and a wonderful setting, can't wait to go back.

We had a fantastic Sunday lunch, the service was wonderful. The restaurant has a lovely ambiance and the hotel is set in beautiful surroundings. Can't recommend it enough, we will certainly be going back soon.

Had a short couple of days on the isle of wight staying with my wife's family ,thought i would take my wife for afternoon tea ,after a lovely visit to east Cowes , the location is stunning , the service by an extremely nice and friendly young lady was very good at her job , afternoon tea to me is not a large american cookie a scone and a slice of crumbly cake , the sandwiches were ok served on a nice wooden plater , i felt rather cross at spending over £30 on a very poor afternoon tea

Great evening meal.staff very friendly. Ate way to much. The food was excellent. I had the mixed grill. Looked fantastic when it arrived and tasted lovely. The restaurant has been tastefully decorated. Will be visiting again soon.

The food was simply out of this world. Brilliant presentation and so tasty. Well done by all the staff.

Have had quite a few meals at the Consort, we always try and make a visit when we are on the island and have never been disappointed with either the food or service. This visit we decided to take some friends and it was on a voucher day so very busy. Restaurant full on arrival but drinks served at the bar and seated within 10 minutes. Considering how busy it was we waited only 15 minutes for our starter with the remaining courses following promptly. The food was well presented and taste did not disappoint! The staff were clearly very busy but still friendly and prompt with table service and the head chef even came out and spoke to diners at the end of their meal. Prices were reasonable considering the location and the venue itself beautifully decorated. We will definitely continue to visit here and keep it on our top 5 list of restaurants!

Visted this place with high hopes of a delicious meal.Service was friendly but slow.Meal was delivered without potatoes about 15 minutes after the first part had been delivered they appeared.This hadn't been explained so wasn't expecting any potatoes and had eaten most of the dinner by then.The food was nothing special and rather over cooked.The place was clean but not comfortable as it felt stuffy and unwelcoming.Staff seemed to stand about with little to do and many looked like they needed to pin their hair up and iron there uniform.I would not return here again,although I must add the setting of the restaraunt was beautiful.

We had Sunday lunch here today using a deal with TPIW. We'd always fancied going here but actually thought they weren't open for non residents and that it was mainly used for weddings, so was pleased to see that it is open to all.The service we received was excellent & attentive but without being intrusive. The food was outstanding, bread was freshly baked so was nice & warm and the main course of Slow Roasted Brisket of Beef was yummy - roast potatoes were beautifully crisp on the outside and fluffy on the inside, just as they should be and with the meat lovely & tender. Pud was also very enjoyable.The only small thing I would say is that when we arrived, it was tricky to know exactly where to go as there weren't any signs (that we could see) pointing you to the restaurant or reception (once inside). Maybe some better signage would be useful. But it hasn't stopped us from wanting to go back and we will definitely be making a return sometime.

We went for a meal here with a friend who was staying over, the meal was excellent. The starters were lovely and the main courses excellent, we also had a couple of bottles of house red wine, reasonable but not spectacular but reasonably priced for eating out in a quality restaurant. One observation this is more for couples than families great for a wedding anniversary valentines etc, this is our second visit this year and we will be back again.

the staff just do not care for the customer, never once looking like they actually care for the paying customer. Just do what they have to to keep looking busy.