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4.2

Based on 2.028 opinions finded in 2 websites

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Nº 587 in 1338 in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..cheeseoldcookedquichecakesouponionbeautifulroundtomatopaychocolatecoffeecreamladyjammust

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The place itself was in a lovely position, with walks nearby, but the food on the evening we were there was very disappointing.

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Debbie Phillips . 2024-10-18

MORE AT Google

A great venue for a wedding reception

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Marcia aka Teagirl . 2024-08-17

MORE AT Google

I had a baby shower here. It was over priced, service was poor and cutlery was cheap. Very disappointed as I raised it multiple times on the day and after to management and nothing was done..I do not recommend this place at all

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Fozia H . 2024-08-17

MORE AT Google

Stayed here only for one night in July didn't find it very as I walked in because I felt the staff were not dressed in a nice uniform look like they just come out of Primark the room was very nice but found a lot of dust simple stuff that could be easily fixed the breakfast was not much to be desired about as my wife breakfast was half cold and I didn't know the person that matters for breakfast was a member of staff as he was not dressed in a uniform was not advised the restaurant was closed when I booked so therefore I had to go into town and have dinner how this place is a four-star I do not know I wouldn't even give it 3

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Stephen miller . 2024-07-12

MORE AT Google

Would suggest staff wear uniforms and have training in hospitality. Rooms need deep cleaning. Breakfast very cheap ingredients which need improvement as it costs £15.95. Perhaps new management needed?

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Crochet . 2024-07-12

MORE AT Google

The room was nice and clean and we slept well on the comfy bed! We had delicious hot tea and biscuits in the morning. Then we walked on the lake path behind the hall and saw two white swans! It was breathtaking! What a really wonderful place to stay!

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Susan Taylor . 2024-06-19

MORE AT Google

The staff are friendly, helpful and professional The rooms are nice Food is good at dinner

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Catherine Beard . 2024-06-15

MORE AT Google

We booked Colwick Hall for our wedding during May bank holiday, and it was the best decision we made. The venue itself is so stunning with beautiful gardens and a lake, it also accommodated for our 500 guests in the adjacent marquee. We were well looked after by Geetha Muthalagappan who was so professional and friendly. All our queries and questions were answered, and our wedding was as planned with great weather on our side. The staff on the day were attentive and caring making sure myself and my family were doing well. We stayed for two nights and our room was clean and extremely spacious. I would highly recommend this venue as the experience has been great all round and appreciate the time and effort provided. Thank you!

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S T . 2024-05-14

MORE AT Google

Lovely place for afternoon tea. The Bridgerton Tea was nice, lots of food that we had to take some away. A nice variety of teas to choose from. Would come again for afternoon tea. Place is nicely decorated and clean.

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Colleen Laurent . 2024-04-16

MORE AT Google

Good location, friendly helpful staff, great food

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jas spencer . 2024-04-12

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Highly recomend Colwick Hall. Great food beautiful rooms and very friendly staff. Breakfast is as good as any I have had.

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Bernard Cronin . 2024-04-08

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Afternoon tea was good. I don’t think it’s worth the price though.

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Iain Cooper . 2024-04-03

MORE AT Google

Stayed overnight, had Sunday lunch and breakfast, food was amazing, room lovely and staff very friendly!!

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Wendy Walshaw . 2024-03-27

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Visited here for a work function. Did not stay over, so have no idea regarding the rooms, hence me only leaving one star. The staff were not very friendly but did the job that they were being paid to do. The dj was not great and kept leaving it unattended. A Buffett was provided and the food was nice. The ladies toilets are nothing like you have ever seen. Glamour at its finest. I was taken aback at the decor! The men complained that their loo’s were not up to par in comparison 😂 Overall a good night and if ever that way again I would consider returning to stay the night.

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The Art Of Everyday Life . 2024-03-26

MORE AT Google

Attended a friend's anniversary at the functions room. It's a beautiful venue for events and functions. The food was quite good too and the portions were quite generous.

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S C . 2024-03-23

MORE AT Google

Lovely staff! So welcoming and were so accommodating. Loads of nature walks connected to the hotel as well as being really easy to get to the centre of Nottingham. The receptionist was able to book us a taxi that arrived in 5 minutes! Only negative was the breakfast. The first day was good and then the second was about half the portion! They say gluten free option available, but that option is just removing everything with gluten! We ended up getting one egg, one piece of toast, very few baked beans and half a tomato for the price of around £16! There were no further options to get more food as the cereal wasn’t gluten free, pastries weren’t, and extra toast wasn’t available. Left feeling quite hungry!

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Rosie Turtle . 2024-03-22

MORE AT Google

Stunning place, fantastic stay, all staff exceptionally friendly and helpful will recommend to friends and family.

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Elaine Weeks . 2024-03-20

MORE AT Google

I went with my husband for an afternoon tea yesterday. We had been bought a gift card for Christmas and when we went to book I had to pay an extra £9 and then another £5 because we wanted to go on a Saturday. The venue looked beautiful and thought we were in for a lovely treat. All the staff were lovely. Shown to our table, it was very small, and I thought how are we going to fit everything on here! We were asked by 3 different people what drink we wanted and waited a while for our tea to actually arrive , When the afternoon tea was brought out the table wobbled so the girl moved us to the next table, it was all very squashed, it was all very bland and nothing had much flavour, only the beef sandwich but I don’t like horseradish sauce so I didn’t eat that, the scones were very crumbly and hard to get the jam and cream to stay on them, the salad garnish (lettuce) was brown and didn’t look very appealing. For £49 I would expect to recieve better quality sandwiches and cakes! Very disappointed and would not recommend or return!

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Sue Stanley . 2024-03-17

MORE AT Google

Went for afternoon tea. Very nice in beautiful setting.

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Tony Willis . 2024-03-15

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Enjoyed a Mother's day afternoon tea.

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Fiona Barker-Field . 2024-03-14

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Second time we have been for afternoon tea it is a lovely venue and a delicious tea. Everything nice and light just enough to feel comfortable.

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Jacqueline Willis . 2024-03-14

MORE AT Google

I came here today with my partner for an afternoon tea which we had booked online. We were really looking forward to having this treat. When we arrived we was led into the tea room and a gentleman asked about our reservation, and whilst he was polite I was really struggling to understand his spoken English, which gave me quite bad anxiety. We were led to a very small table and we sat down. We was asked if we wanted tea or coffee and the gentleman fetched our tea. 20 minutes later the same gentleman returned with a cake stand with sandwiches and cakes on it. There was barely any room on the table to accommodate this and the gentleman had to move our cups out of the way to make room. At this stage I started to feel really fed up. This can't be the first tea they have ever served, it's clear as day that the tables are too small so why do they stick with this and continue to make people struggle? Once space was made the gentleman left and I couldn't see my partner due to the cake stand on the table, so I had to try and bend my head to one side to make conversation. Then we looked at the food. 2 crustless sandwiches, soup served in the smallest pot they could find which was an espresso cup, and 2 scones that crumbled as soon as you cut them meaning we couldn't put any cream or jam on them. All I kept thinking was fifty quid for this.. Fifty quid... I apologised to my partner for bringing her here and explained I hadn't been before and I didn't know. My partner replied saying, I would rather have had a sausage roll in Southwell than this. The minimal food on offer must have mounted to less than a tenner, that's some markup that which they've made. I ate my crustless sandwich and left the 2 small cakes as I just felt cheated and disgusted. The decor of the place also let the experience down. Crumbling window ledges and terrible paint with the skin of the paint left to dry on the frames, no professional would have done a job this shabby. So we left feeling very sombre and cheated and didn't have much to say to one another after this. Would I go here again? Er, no. Not even at half price. Would I recommend this place ? I won't even grace that question with a response. This is my honest review having just come away from there. All I can say is vote with your feet people, there are 'much' better places out there to eat and so far we haven't come across one worse. Sorry for the bad review but we felt completely cheated today.

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Matt Pike . 2024-03-11

MORE AT Google

My fiancé and I came here for our anniversary. We stayed one night and were pleasantly surprised! The hotel was easy to get to by uber and the staff were very accommodating and friendly on our arrival. We had decided to go for afternoon tea there before checking in and were not dissapointed. A great seection of sandwiches, scones and a whole seperate platter of sweet treats. There was so much we took some away to our hotel room afterwards. We stayed in a deluxe room which still felt very palatial, with a huge bathroom complete with necessary toiletries. The bed was comfy and the room was romantically lit. The TV was quite small but the furnishings were lovely. We had a starter and a main fir dinner accompanied by a refreshing cocktail and beer. The starter was OK but the main was delish! Breakfast felt a bit rushed and the selection was small but enough. We will definately stay here again!

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Joanne Jensen . 2024-02-03

MORE AT Google

This place has gone down hill in the last 12 months, not sure if it’s been taken over. The venue is great and the food was amazing but the staff and service were poor!! It was really difficult to order drinks when the staff don’t speak English!

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Mark Rae . 2024-01-05

MORE AT Google

Christmas Lunch…Ridiculous What a xmas Lunch! Firstly the service. There seemed to be no one actually managing the waiting staff. They were all milling around and turning up in groups at some tables like little herds of sheep, whilst other tables were left unattended. No sense of purpose. The manager appeared to be doing some service themselves, rather than managing the service. This made for long waits between courses, dirty plates left on tables etc.Witnessed quite a few people sending food back. The food. Totally bizarre. Menu seemed straightforward and pleasant enough, but boy, the execution. Starters (soup) which were supposed to be hot were cold. And unpleasant. Main courses of beef , not bad, but not great, served with pomme puree which was actually sour tasting for some reason. Bizarre wrinkled hard green beans wrapped in what looked like bacon. Desert was the cheapest , most poor quality affair you could imagine. Truly horrible. To top it off the tableware was just grubby.

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Sea Horse . 2024-01-02

MORE AT Google

We went as a family for Christmas Day Dinner. 2023. Startered off well, drink and shown to table. After that it was a race! Average food, only just warm was served at high speed, plates cleared whilst people were still eating, tea and coffee brought with the main course, followed by pudding and cheese that we were nt ready to eat. We ordered one round of drinks and were not asked if we wanted more. Our seating was at 2pm, the room was empty by 3.40. We wont be going next year.

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Karenanne Lee . 2024-01-01

MORE AT Google

Had a terrific Christmas day dinner. Service was superb great portion sizes.

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Dave Foreman . 2024-01-01

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Old, dated, dark. Can't replace "period" features for old and not kept up. Just pathetic. Run down and not very well maintained. Hot water in the shower could not be adjusted it was stuck on "super hot". All the sudden there were maintenance people walking across the bathroom window attending to some roof work as the wife was taking a shower. (wth?) The building and setting from the outside look fairly nice and authentic. Would probably not stay again given the opportunity.

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M M . 2023-12-28

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Dire!! Paid £80 a head for the Christmas Three Course meal. They thought were were arriving for 1pm, despite the booking text confirming 2pm. Starter - prepped well in advance. Toasted bread was refrigerated... Firm. Unpleasant. Main was clever because it was very dry overcooked beef wrapped in almost raw pastry. Wellington apparently.... Jug of water contained black mould. Had it replaced. Replacement came with more black mould as noticed by the staff member who picked it up as soon as she had put it down. Third jug arrived with black mould spots within. Advised the manager. Staff very apologetic and lovely, shame they are also slightly incompetent. I advise you hire hospitality professions in future. This hotel has changed hands and MY GOD what a shame. This was the worst Christmas experience I've ever had and the last time I visit Colwick Hall. Truly shocked and appalled at the price and the fact you didn't offer any refund EVEN after I said you would need to review the cost of this experience due to the issues and serving us actual mould in our water. Having read the replies from the owner across different pieces of feedback, let's see if they opt for - 1: thank me for a positive review 2: name a staff member they are going to scapegoat for this 3: blame a third party entity 4: own this failing and compensate us . 5: ignore this feedback fully I guess time will tell..

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Fish . 2023-12-25

MORE AT Google

Went for afternoon tea. I believed I had booked a Grand Afternoon Tea as there were separate Book Online buttons next to the afternoon tea descriptions. Seems though you only book a table and when we got there they couldn't do the grand one as it "wasn't in the notes" which I had no idea I had to write and that "was not what they had prepared for us" . Also they say its in the Brasserie which is supposed to be a beautifully decorated Christmas theme but because they had a Christmas party in there we ended up in a soleless room with, at least initially, no music and hardly any people. They should not have taken my booking if the room advertised was not available or at least they should have informed me of such. Was for my daughters birthday too so not good. They also appeared short staffed. The Frozen afternoon tea, which is what we ended up with, is also a bit disappointing too. Don't really want soup and jelly included thanks. Wouldn't recommend unfortunately.

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Deborah Quigley . 2023-12-14

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Went for afternoon tea (Christmas themed was extra due to the date of visit, no other option was available) and it was not great. Some of the food was childish (cream cheese & cheddar cranberry bread roll, the bright blue icing cupcake) and some just tasted awful (very salty bean soup, the artificial flavour blue jelly, the stale chocolate cake bite, overwhipped cream for the scones). I think it could have been classier. Service was fine, there was only 1 waitress and sometimes she missed the cues for refilling teas and coffees.

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Kerry . 2023-12-13

MORE AT Google

Has smart TV which was useful. Breakfast room was not well signed. Breakfast was enjoyable. Room was warm, clean and comfy bed and nice bath.

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Perry Corfield . 2023-12-07

MORE AT Google

Nice clean and good place to have a drink or afternoon tea while out in the colwick Park area. Now free Parking

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Shaun Foster . 2023-12-06

MORE AT Google

Beautiful location, spacious rooms and regal style toilets: loved them!

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Clare Pallett . 2023-12-02

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Visited for afternoon tea. A pleasant setting, with a nice dining atmosphere. Well presented food and a good selection of options. The hotel has great facilities and feels very spacious - lots of car parking and walking options nearby.

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Philip Jackson . 2023-11-25

MORE AT Google

Had our wedding here a couple of weeks ago, absolutely fantastic!! Lovely venue, great food! Really looked after us from start to finish! Would definitely recommend!

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Paul Johnson . 2023-11-09

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Huge room and huge bathroom. And a great price.

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P P . 2023-11-07

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Afternoon tea, nice if that's your... cup of tea

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Gavin Owen . 2023-11-02

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Absolutely top service, very professional I would highly recommend this.iplace for a romantic break.its a pity I took Reagan from the exorcist, we live and learn. Highly recommended fabulous place.

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matthew france . 2023-10-30

MORE AT Google

Lovely afternoon tea, better selection than most I have been to, more sandwiches than most. Great location.

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harry brunton . 2023-10-27

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Poor service. Was made to wait in reception for over an hour as they had a systems issue with payment. Eventually paid twice to prevent staying in reception however the room was not much better. Several dead wasps on the floor and paper thin walls. Had to resolve the hotels payment issue myself, which should not have been passed onto the customer!!!

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Lewis Heathorn . 2023-10-25

MORE AT Google

Lovely afternoon tea to celebrate my good lady's birthday!

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Neil Johnson . 2023-10-22

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Beautiful hotel with some unusual stylings the floors were pretty even and some attention to detail missing however it was a beautiful location at a great price for the night. Some good nature walks around and a nice function area for weddings etc.

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Isla Wilson . 2023-09-27

MORE AT Google

I was there to photograph kingfishers in the lake, what a great spot

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Jon Ward . 2023-09-21

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Absolutely beautiful surroundings, stunning grounds, big tall classically painted ceilings, loads of different rooms, as it was a wedding event I didn't view the rooms so I'm not sure if they have bedrooms or not but the building is beautiful with big spacious outside area for photos on weddings or events.

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Kirsty Ayrton . 2023-09-19

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Attended a wedding, but the weather let me down, I would have had some amazing photos of the surroundings.

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Tracey Ann . 2023-08-28

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Good food and service. Garden maintenance and furniture disappointing.

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Kevin Gregory . 2023-08-25

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Lovely afternoon tea But tables needed table cloth on and staff needed to look smarter Area we had afternoon tea was just like premier Inn breakfast area

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Carol Bradbury . 2023-08-22

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Went for Tea for 2 for the wife's birthday. The hotel may be 4 star but the tea for 2 wasn't. Food was 3/5. The sandwiches were small bite sizes. The soup was in a shot glass and pastry again were just a small amount. The scones tasted the best out of everything as they were buttery and moist. The rest of the cakes were small sizes, I wanted to have that wow factor considering paying £50+ for sandwiches and cakes. The hotel may be lavish for its décor and ambiance but the patisserie wasn't. The tables un even, the chairs make noises and the who vibe didn't really flow with the 4 star hotel, this was more of a "we have this space, we can use this area". Just my thoughts.

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GS Singh . 2023-08-21

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Had afternoon tea here. Very friendly staff and good service. The 'tea' was lovely, warm soup and quiche, 4 varieties of sandwiches, cream scones and a selection of cakes. I would definitely recommend.

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Pat Downing . 2023-08-20

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I had booked Colwick Hall Hotel for my wedding day this summer. I had booked a hotel room the night before to get ready for my big day. Upon arrival, me and my husband informed Jane the receptionist, that we were due to have our wedding here the following day. Jane advised that regardless of this we would have to check out at 12pm. I’d informed her that I was due to be ready by 1pm so if they could accommodate to my timings for an extra hour that would be greatly appreciated, as it was my wedding day. Jane was being very inconsiderate and extremely disrespectful with the tone of her voice. She had no bother that I was the bride and clearly under a lot of distress after being told that I would be removed from the room at 12pm. It was very evident that I was at the verge of tears. We requested to book for an additional night however was informed this was not possible. After going back and forth we did not get anywhere. Jane then told me to leave my number with her as she could “not be bothered” to walk upstairs to my room to give me an update. Following this a meeting room was provided after I requested to speak to the manager. Further on to my wedding day, being the bride and groom we had parked our wedding car outside the venue. We were then approached by Jane who repeatedly told us to move our car as we were not able to park there. We were not blocking any entrances nor exits. We explained that as the bride and groom our photographer will be taking our pictures in front of the venue but Jane was very adamant that we could not because she claimed this space is required for guests. Jane then argued with my relatives in regards to this matter and again was very inconsiderate and disrespectful. As a bride, I was in a very heavy and expensive wedding dress that I had to tread through grass and mud to be able to enter my wedding venue. We were not given any apology from Jane for this unacceptable and unprofessional behaviour. I will most definitely not recommend this venue to family and friends.

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Ayesha Akhtar . 2023-08-18

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We went for afternoon tea and enjoyed it very much. The room was very pleasant and service was good. Afterwards we went around the lakes and along the river to walk off the cake.

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Andy Holmes . 2023-08-17

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We had our wedding at Colwick hall on 12th August 2023. It couldn't have been a more magical day. Geetha was so helpful in the run up to the big day and nothing was too much. Sam helped our day run smoothly, including sorting out the bride when we got there too early. All of the staff were incredibly professional, helpful and friendly. The food was delicious. The manager who stayed with us all day was incredible. The grounds and ballroom were stunning and the venue worked with our decorator to ensure it was exactly what we wanted. I can't recommend them enough. Thank you

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Laura Toplass . 2023-08-15

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Went for afternoon tea. There are much cheaper options but this is a nice venue and the service is excellent.

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Keith Cordon . 2023-08-13

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Went for afternoon tea. Really nice. Staff very good. Beautiful place.thanks Jon&Denise 🧙‍♂️🦉

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Jon f Harding . 2023-08-10

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Stayed for one night bed, breakfast & evening meal. The hotel is a fantastic venue, we had a feature room which was absolutely enormous as was the bathroom ! The food was also very good, staff were very welcoming, ample free parking. Only let down was that we were unable to walk the lovley hotel grounds as they were closed off due to a wedding. We completley understood but I think if this is the case guests probably should be advised on booking and arrival, neither happened. That apart I would recommend a stay to anyone.

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Richard Barsby . 2023-08-08

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Lovely old hall set in beautiful surroundings. Not our usual choice of venue for an overnight stay, but certainly glad we found it and would definitely stay again given the right opportunity.

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Paul Bray . 2023-08-04

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Nice and very quiet place. However, the hotel looks like in needs of renovation, at least from the outside.

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Grzechotnik Zderzak . 2023-08-03

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Went for a university event - the gardens are very well maintained, the event area was decorated very well and the staff were pleasant! Best bit was the food - my table all agreed this was the best food we had had from a place that does event catering! Amazing garlic mushrooms on toast, pulled beef with a beautiful mash and gravy and cheesecake pudding!!

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Tatum Stander . 2023-07-30

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Highly recommended brilliant afternoon tea the staff were very helpful in lovely settings

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Dennis Simmons . 2023-07-28

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Beautiful place, massive rooms. Location is set back off the main road. Signage could be a little more informative, but all in all, it is a wonderful place. All the staff are very helpful too.

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danyelle middleton . 2023-07-26

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Perfect location by the Racing. Extremely well maintained.

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Stuart Sutton . 2023-07-21

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Lovely old building, great food. Room was clean enough but not brilliant, windows would not open so room was quite stuffy.

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Paula Macleod . 2023-07-19

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We came to colwick hall for afternoon tea. It was a buy a gift voucher present. I only rang the day before and managed to get straight in. It did not disappoint!! The selection of sandwiches and sweet and savoury treats was delicious. Would recommend this to everyone

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Dawn Bennett . 2023-07-19

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Lovely stay, greatcroom & very friendly people, will happily stay again.

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Bethan Heath . 2023-07-17

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Went on a gift voucher for Afternoon Tea. Building was beautiful, service excellent, and afternoon tea was lovely and what you would expect.

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Dave Wilson . 2023-07-10

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Booked 3 rooms last weekend in order to attend a family celebration. Could not fault the hotel, friendly and helpful staff in the bar, restaurant and reception, food lovely, building stunning and rooms clean and well presented, particularly the family suites. Location provided us with the opportunity for nice walk in the morning to round off a great week-end. Thanks to all concerned.

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Julia Kiddle . 2023-06-30

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Das etwas andere Hotel. Sehr englisch/ sehr romantisch / fast kitschig Sehr große Zimmer ( allerdings ließ sich das Fenster nicht öffnen ), schönes Bad Das Frühstück war überschaubar und ich durfte keine Cornflakes von mir nehmen ( ich esse nur Dinkel )... das war etwas traurig.

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Sina Bodden . 2023-06-26

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Customer service was absolutely terrible - myself & bridal party stayed here 22/06/23. Aircon / cooling unit was not working in the bridal suite, we were absolutely melting getting ready for my friends special day. We were promised by the guy at reception that someone would come and look at it the next morning, but of course no one did. The windows in the room would not open, we had one fan between us all to try and keep cool. The reception guy was terribly rude, did not accommodate our needs & didn’t even smile once! He also tried to overcharge for the price of one of the rooms. When you pay good money to stay in a supposedly luxury venue, you expect the bare minimum customer service. The only positive thing I can say about this hotel is the location is quiet and peaceful, however I will absolutely not be back here.

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Natalie Bains . 2023-06-25

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Was a lovely place very clean and friendly staff

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Tania Manley . 2023-06-17

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A lovely location ☺️ A most Historical building. I love the 🛁🚿 bathroom 😀! A nice 👍 Ground/lawn,etc! Would go again Staff were friendly 😄

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Dennis Mckenzie . 2023-06-16

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Out on a 6 mile walk. Decided to stop for a cuppa. Warmly welcomed. Service was satisfactory given the was a wedding in an adjacent room. Splendid environment. Quality facility and beautiful location. Well worth finding out for yourself, because I think you will love the place.

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Dave Perkins . 2023-06-12

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Didn’t stay but part of a wedding day activities. Beautiful hotel in a quiet out of the way location. Very helpful and accommodating staff, nothing was too much trouble…..

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Chris Overend . 2023-06-09

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A lovely place to have afternoon tea and walk in the grounds.

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Nia Ridgway . 2023-06-09

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It is delightful venue with beautiful surrounding also it is perfect venue to end the evening with perfect meal high recommended for weddings and birthday partys it is mixture of delight and relaxing feeling there also finished there on a high note thank you Colwick Hall for a good evening

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Mohammed Latif R . 2023-06-07

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Do not book wedding here! We got married here in the summer 2022 and had an extremely bad experience on the day. Colwick Hall sold us a dream prior to the wedding day, but never followed through on the day itself. Prior to booking with Colwick Hall, we were assured that we would be a priority throughout the day as often, other events are held at the same time, however on the day we were told they didn't have enough time as they were too busy helping with the other event, if we needed anything we’d have to do it all ourselves. They set up our cake table incorrectly which resulted in our cake table collapsing and our cake falling to the ground. This meant we were unable to cut our wedding cake on the day. We had an elderly guest fall over due to a health and safety breech. Prior to our guest falling, this was flagged to a member of the Colwick Hall staff, however the response was that they were again too busy to help. Given that we expected the temperatures on the day to be hot, we'd asked for the doors in the marquee to be kept open, this was not done. So when our guests arrived, the marquee was unbearably warm, we had a lot of complaints from our guests, especially those with young children. When we requested Colwick Hall to help with this, they told us to go to reception ourselves to solve the matter - not really possible when you're the couple getting married? We were told we had full use of the kitchen and the washing facilities on the day. We didn't want our guests to be using plastic glasses, and had already rented cocktail glasses, so wanted these to be used. When we ran out of the cocktail glasses, a staff member actively stopped us from using the washing facilities we were initially promised. After the wedding day, we did write to Colwick Hall to flag these points with the hope of resolving the issue. We never received a response with any responsibility or even an apology. Instead after several conversations with them, they offered us £150 (we had trusted them with our special day and already spent over £10k with them, plus our cake costed us close to £1,000). Finally after much battles, we caved and took the £150, however that was on the basis our original review was removed!! We’ve attempted to resolve the matter and speak to management, however they have continued to ignore our efforts to resolve the matter. I can appreciate things go wrong on such big events, however I am truly disappointed with how Colwick Hall handled the event on the day and how little responsibility they have taken through the conversations after. I would strongly recommend anyone who is looking at Colwick Hall to think twice about trusting them with such a special day.

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Simran Padam . 2023-06-05

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Would go for afternoon tea again.

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Sharon Cockersole . 2023-06-05

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Was at a wedding in the marquee no idea about hotel but it was fabulous

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Joyce Hallam . 2023-06-03

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Excellent venue. Food service atmosphere all spot on

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Sayful Alom . 2023-06-03

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Lovely venue with great room size

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Adam Hutchins . 2023-05-30

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Had a lovely time celebrating my wonderful friend engagement blessing. The drinks took a while to get sorted. BUT The food was lovely once they started serving and plentiful. I would definitely return. I'd love to try the afternoon tea. Was surprised they now charge for parking, though so be prepared. Beautiful decor and decorations. I would recommend 👌

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C Johnson . 2023-05-29

MORE AT Google

Had afternoon tea recently, lovely setting, great food. Such a shame that you have to pay for parking when spending over £100 on afternoon tea.

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jim quinn . 2023-05-22

MORE AT Google

Went for afternoon tea, outstanding.

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Gaynor Fuller . 2023-05-21

MORE AT Google

Great service, helpful staff and lovely food well worth the money for what you get.

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M H . 2023-05-20

MORE AT Google

Super afternoon tea with attentive service. Only lost one star for disappointing cakes.

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Fran Turner . 2023-05-18

MORE AT Google

I spent a lot of money and they charged me to park there! Ridiculous and poor.

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Alan Hargreaves . 2023-05-16

MORE AT Google

Friendly staff, good food, clean rooms and beautiful views. Deffo recommend and will go again

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henrietta hill . 2023-05-06

MORE AT Google

We were at Colwick Hall gor afternoon tea for friends birthdays. The hall is close to the river Trent and ideal for a walk through the nearby country park. The food was very nice and the service excellent! The tea and coffee were bottomless and we definitely made the most of that! The only negative is that the hotel charges for parking. I know it is only £3 but that is per 24 hours so if you were staying at the hotel it could mount up.

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Theresa Jubb . 2023-05-05

MORE AT Google

Amazing place to stay, lovely breakfast and great service. Bed was really comfortable and the room was spacious. The Wi-Fi was really strong. The ladies at reception were so nice. Would definitely stay again.

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Layla Kilburn . 2023-05-02

MORE AT Google

Stayed at Colwick Hall as a guest for my friends Wedding. The rooms were huge, clean and very comfortable. Service was great with nothing being a problem. Although the Wedding was not at the venue we came back from the reception and was given extra service above and beyond. Thanks from Australian traveller

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Deb Saj . 2023-04-29

MORE AT Google

Amazing building , great rooms , loads of parking, evening meals great value, breakfast good first day freshly cooked second day just hot plate food very poor. staff all very helpful and friendly. will stay again when in the area.

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rik water . 2023-04-26

MORE AT Google

We had Afternoon Tea the building itself is beautiful as is the interior decoration. The afternoon tea itself was nice however, the coffee was stewed and I feel I would of preferred less sweet and more savoury items. The grounds are very dilapidated and in need of a gardener and I think it is really bad that to use the hotel car park when visiting the hotel you have to pay £3. Its not the money but the principle.

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Debbie “Debs” Key-Reid . 2023-04-26

MORE AT Google

My partner and I have been planning our wedding reception celebration. We have been looked after by the fabulous Geetha, who has catered and tailored to our every need. She really has been such a help, with her friendly kind manner, providing us with all the information we needed and/or asked for. Our celebration isn't until August, but thanks to the wonderful staff at Colwick Hall Hotel namely Geetha, we are so so excited and are so at ease with everything have been sorted in such a timely way. Thank you so kindly. Exceptional team!

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Scarlett Wainwright . 2023-04-26

MORE AT Google

Very disappointing! We chose Colwick Hall for afternoon tea based on the website photographs which in no way represent what you are actually served. The outside of the teapot was badly stained, the sandwiches were very poor with tasteless fillings, the scones were dry and the cream and jam were presented in old, tarnished clear plastic beakers which looked appalling. We have been to many different venues and have never experienced such poor presentation or quality of food, especially for a 4 star hotel. I don’t like to leave such a negative review but for £75 for three people, there are so many other better places to go. I would add that the staff were very friendly.

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Ian Plested . 2023-04-23

MORE AT Google

Lovely hotel in old building (so don’t expect floor to be totally flat!) I booked in for a night and ended up staying an extra day. My room was lovely (Georgian shutters and windows that open - far better than modern sweat box hotels) the staff are lovely and really friendly

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Rob Janaway . 2023-04-21

MORE AT Google

Huge room in a beautiful building, perfect after a day at Nottingham racecourse. Friendly and attentive staff

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Chris Parr . 2023-04-17

MORE AT Google

Not what we expected. The location is beautiful and colwick hall is beautiful but the afternoon tea wasn't. I've noticed there's a white fluff in my jam pot. Our waitor claimed there was no fault with the jam, I had to pick out fluff in order for them to supply us with a new pot. The cutlery was also in poor condition too. We've paid deposits but the manager presented us the full bills. We had to tell him that we've paid the deposits.

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nui . 2023-04-16

MORE AT Google

Don't know about rooms. But the setting for Colwick Hall is beautiful walks along the river inside the rooms for eating have high ceilings decor very tasteful food very nice staff very friendly

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Dennise Harriman . 2023-04-14

MORE AT Google

Came for high tea. Seems over priced for what you actually get. Had to also pay for parking. Not a lot of sandwiches available, the cakes were not the best quality however the scones were great and the staff were friendly.

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Ajay S . 2023-04-07

MORE AT TripAdvisor

Fantastic place for a wedding has everything

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breda byrnes . 2023-04-07

MORE AT Google

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