Coffee@26 in Stratford-on-Avon

Visited here on 19th August. Ordered and paid for2 flat white coffees and 2 tea cakes. Eventually a waitress came and asked if we’d ordered a take away flat white. I said no and repeated my order. She then brought over a tray with 2 pots of tea, and still no tea cakes. I repeated our order of 2 flat whites and 2 tea cakes. I was then asked what size flat white I’d ordered. It was all embarrassing and in frustration we just left, despite the fact we’d paid. Will not be going back

Visited here Friday 12th July 2024 on our way to Pershore for a holiday. Was busy but got a table ok. Nice menu and prices ok. The wife ordered and paid ang got a receipt. Drinks and tea cakes were ok. We left and was a few yards from the cafe when a lady chased after us stating we hadnt paid for our items, my wife said we had and produced the receipt. it was humiliating in front of other people and if in the area again will not go there

To be honest this was the first place we spotted for a coffee but it really was excellent. Great choice of cakes, lovely coffee and great service. When we go back to Alcester we will come here!

Great little place we had cake and sandwich sounds basic but nicely served by friendly staff nice sandwich and scones well done

We popped to Alcester in September because, having grown up in the area I wanted to show my husband it and come back. Adore the beamed houses and visited the many shops museum and popped here for a drink where the service was friendly. Sat outside then. Enjoyed it so much decided to pop here for my birthday with my daughter and husband, so I could enjoy the short walk around the lovely streets, showing my daughter. We stopped at this café, sitting inside on the comfy seats because it is now cold November. Very relaxing and the cake, lemon and blueberry, was gorgeous, lovely and moist, and I’ll pretend it’s 2 of my fruit a day haha. Yes this café was a wonderful break on our visit to Alcester.

Came on a recommendation and we had two dogs with us. There are two tables on the pavement but there is a nice courtyard at the back. Waitress came at just the right time. Nice drinks just before 4pm closing.

Last week I paid £3.30 for an iced coffee. This week I was charged £3.95 for exactly the same. I took my own cup on both occasions. £0.65 for ice cubes is disgusting. Coffee itself was average and I pay £3.20 everywhere else for my iced latte.

I always make a point of coming here whenever I find myself in Alcester. Their cafe latte is always nice and hot, and so are the staff! 😏 Always made to feel welcome. Love their paninis and sandwiches as well. We'll done, ladies. X

A cafe I’ve visited fairly regularly, but today was hugely disappointing. Thin pieces of supermarket bread for toast, instead of the usual bloomer. Absolutely no excuse as there are 2 local supermarkets selling bloomer type bread, which in the absence of anything else has to be a “fix”. Won’t be returning for this anytime soon.

My partner and I just stopped for refreshments. Staff were lovely smiley ladies and there was a really nice atmosphere. Would definitely recommend and next time stay for food! Thank you :o)

Decided to try the new cocktails available on a Friday night and was not disappointed. There was a great selection to choose from and a really friendly atmosphere. Would certainly go again.

Had a socially-distanced afternoon tea with family and neighbours of my 90 year old mum. Lovely food enjoyed by all, including a surprise birthday cake. Cafe had been decorated with banners to make event very special. A big thank you to all.

Visited this cafe after a year away due to Covid19. Sadly we learned that the previous very social owner had left in Nov 20 but we decided to ‘give it a whirl’. Our waitress was our main concern….although she looked relatively young so maybe lack of experience/training maybe. She didn’t greet us and just stood by us with her notepad. So I asked if food was still being served but were told food stops being served at 2.30pm which seems very early for a Saturday but I’m sure their trade statistics have governed that. However, other tables were being served cakes and toasted tea cakes but we were never offered this as an option. With hindsight we should have asked but assumed the waitress would have offered this as an option. Then on leaving whilst waiting at the till to pay, I wasnt acknowledged just given the price. There were no niceities like ‘was your coffee ok?’ or ‘thank you’ or ‘hope to see you again’ etc. On reflection, I will give it one more chance and if the once welcoming and friendly atmosphere is no longer there then I will take my trade to one of the numerous other cafes in Alcester. Such a shame as it used to be so nice.

My wife and I sat in the refurbished gardens ,really smart and impressive tastefully decorated the snacks we had were delicious and fantastic value for the cost ,looking forward to when they get the alcohol licence ,the young lady that served us was very social and pleasant

We visited for tea and cake one morning this week. It's very small but thought has gone into making it socially distanced, and it was amazing to hear staff asking people to wear their masks correctly. Nice tea and hot chocolate and cakes. Will definitely return.

Excellent social distancing and lots of anti bac, some on each table. Lots of friendly staff. Delicious coffee.

Stopped here for coffee and a scone with friends. Limited seating outside so we sat inside at the back which was OK. Coffee tasted good, the scone was fine and the service friendly if somewhat unsure at times. Some staff were obviously new and still learning the ropes. Prices were reasonable

Popped in today for a coffee , hot chocolate, and a tea cake , when we arrived the young lady gave our table a really good clean, even the seats , our drinks were so lovely, one of the best hit chocolates I've had for a long time , and I couldn't fault the tea cake, lovely and fresh , can't wait to go back, thank you to the staff that are doing a fantastic time, in these testing times xx

We always stop here on a day out. Wonderful selection of cakes, the scones and tray bakes are made onsite, delicious! Always friendly and accommodating. We pre booked a table and were confident at the new measures laid out regarding Social Distancing. We have also eaten lunch here in the past and all 7 of us were delighted with our meals. Thank you so much Tracey and your Team, it always seems like a treat when we call!

Great coffee, location & cafe! But nasty owner. Spreads rumours about Nice people. It's a turn off!.

Place seemed full when we arrived but none of staff made eye contact or offered to help us or apologize for their being no tables . We left and found a lovely friendly place over the road

My husband & I arrived at 12.45 ish for a quick bite. As I queued to order (soup sold out!!) my husband sat in only remaining seating for 4-6. By the time I’d finished a table for 2 was free so my husband moved in case a larger party arrived. The waitress knew we’d moved as she came straight to our table with our drinks but clearly didnt put the new table number on the order or tell the kitchen (whom she chatted with on a number of occasions)We waited over an hour for a BLT & toasted cheese/tom sandwich. My first query to the waitress/owner was replied with ‘the food is made fresh’. More customers arrived while we waited with 2 parties receiving their food first. Eventually just before our food arrived possibly cottoning onto the situation we were offered another drink but at the till I was firmly told it was because we had moved and the original table number (the next customers to take that seating freakishly had the same order as ours) was on our order and therefore it was our fault. No apology obviously and left feeling frustrated. Everyone makes mistakes but it’s how you deal with them that defines you i guess

Have just been turned away from Coffee 26 by the owner at 4pm saying they were closed. The website says 4.30pm. The previous day we were served at 4.15pm and welcomed with open arms, maybe the owner needs lesson in customer service!!! Not very welcoming to a frequent shopper in Alcester.

Another tasty cappuccino for me and a very chocolaty hot chocolate for my sister. We try and meet at this lovely cafe every week and bag a comfy sofa or soft chair. The new waiters and waitresses are so friendly. It's such a cosy place it's hard to leave.

First impressions are very important and this struck me as a busy shabby chic cafe. All good so far. Unfortunately we then made the mistake of asking the blond lady at the counter if we were to order from there or was it table service? Her manner was abrupt and rude. It would be table service and don’t expect any food as kitchen was closed. This was 2pm! Also, nowhere currently to sit and implied there were people waiting to be seated before us should seating become available. Fair enough.There were in fact no other people we could see waiting for seating and an elderly lady and carer appeared to be getting ready to leave. I asked the same waitress if anyone was waiting to be seated at that table. She said the couple had only just arrived. Finished refreshments were on the table! The embarrassed career said that they had in fact just finished and were about to leave if we’d like their table.We ordered coffee and a scone. Both were delicious. Our presence at this cafe seemed to be a total inconvenience to this member of staff. We look forward to trying a different cafe on our next visit to Alcester.

Coffee is served how you request it, in a clean and friendly environment. An extensive breakfast menu has items to suit all appetites and pockets. Situated in a busy part of the High Street; inside feels cosy and intimate. There are chairs and tables sited on the pavement.

I popped in for lunch with my daughter at 2.30 pm only to be told, once we'd sat down, that they were not serving hot food after 2pm. They would however be willing to serve us a sandwich. In my opinion 2.30 is still lunchtime but rather than move to another location we decided on a sandwich as we were in quite a hurry. Not sure how that works when they have an "all day breakfast" on their menu as it wouldn't be very nice cold. Our sandwiches were enjoyable though. We also found the lady that served us a bit stuck up and not very friendly. On a more positive note it's a quaint cafe amd very clean and tidy.

Lovely staff who appreciated that we were in a hurry and got our bacon sandwich out quick sticks. Lovely lemon drizzle cake too. Very clean and tidy and nice selection of cakes. Very nice little cafe

We only popped in for a snack - it was clean and comfortable; the coffee, cake and service were all good.

Came here as my Mom knows the owner, quite a small place but can tell it's good with the locals. I had an apple juice and a cheese and ham toastie which was really good, scones are handmade too so that's nice.

On a lovely sunny afternoon we popped in here fancying a cup of tea/coffee and a piece of cake. It was busy but we found a seat and the waitress came to take the order. She was quite curt and clearly feeling the pressure from a busy cafe as she seemed somewhat irritated by having to state what the different cakes were and rattled through them as though the request was an inconvenience. I wanted to ask what the different herbal/fruit teas were as the menu actually said 'too many to list' but felt it'd probably be better not to! Coffee and tea were fine but the cakes were only just average – coffee and walnut better than the lemon cake which was like something made from a boxed cake mix. When we went to pay there was a problem with the till which resulted in more exasperated looks and irritation from the waitress...not necessarily directed at us but uncomfortable all the same. The cafe is attractive and has lots of good reviews but the rather lacklustre cakes and unfriendly service means there won't be a repeat visit.

Good service peasant staff A bit of a step to get in but worth the effort especially as the competition in the town is rubbish

Called in on the off chance on our way to Stratford. Pleasant atmosphere, coffee, cake and friendly service.

Lovely place with lovely staff. Ham salad sandwich is exactly that, a lovely fresh ham salad sandwich, no garnish though. At £5.25 it's a bit steep. Whitburns in Bridgnorth gives a sandwich of equal tastyness and freshness with half a plate of fresh salad and a handful of crisps for £3.80.

Planned to stop off in Alcester, on our way to Hereford. Alcester is a beautiful village with association with Ann Hatherway. Coffee@26 stands out as a charming, popular, and well priced coffee house. It serves amazing looking cakes, and a delicious ‘full English breakfast’. The service was outstanding. Would recommend this coffee house.

Nice little coffee shop located on the high street - nice place to grab a coffee with nice seating both inside and out. Not tried the food, but what others had looked great! Will visit again!

We went to Alcester to try out another cafe but preferred the look of this one! Lovely coffee and served nice and hot. Very pleasant staff and nice atmosphere. Will be back.

Great service, fantastic home made drinks, wonderful tasty cake all served with a large dose of outstanding customer service makes this place the one to be in. Had a wonderful hot drink and cake in a relaxed environment. Will be back very soon.

Visited coffee@26 with a friend earlier in the week and really enjoyed the visit. There was a wide menu for a light lunch with a selection of sandwiches, paninis, salads and jackets at really reasonable prices. The salads came with a selection of dressings and the portions were generous.

Spent a pleasant half our sat outside watching the world go by on a sunny morning. The coffee was good and served to our table. Our cake was not so good, and a little dry. The display of cakes was quite limited.

The staff were welcoming and the service was good. There are variety of things on the menue for a light lunch.

Lovely coffee and excellent teacake. But 65p seems a lot for a little jar of jam, especially when we didn't want the butter! Just saying! We will be back.

While on holiday nearby we popped in for a cup of coffee. Straight away we could feel that there was a lovely relaxed atmosphere to this delightful little café. They serve delicious coffee in proper size cups as well as a tempting selection of cakes & savouries. There are also a small amount of magazines provided to browse as well as books for children.

It's a comfortable high street coffee shop with pleasant service and nice staff. The coffee was good and I enjoyed my sandwich. Perhaps a tad expensive, but well worth a visit.

a good place to visit for a relaxed, warm and welcoming cup of coffee and even a bacon roll on a Friday. A stand out amongst the other offers in Alcester. Try it!

Has our first visit to coffee @26in Alcester for lovely afternoon tea for my great nieces 13th birthday it was lovely and very nice and welcoming

This is by far the friendliest cafe in Alcester. We always find the staff to be so welcoming, the service good and the food reasonably priced and of good quality. Can't resist a pineapple cream with a coffee!

I pop in here often a great place for breakfast lovely fresh tasty sandwiches, cakes very welcoming staff

Been here quite a few times now and always receive friendly and efficient service! Their cakes are by far the best in the town and recently tried their specialty hot chocolates and it was incredible. Best I’ve ever tasted, way better than Costa, Starbucks etc! Highly recommended

Several of us often visit 26 for coffee and chat but yesterday met up with friend for hot chocolate (with all the trimmings) and mince pie with cream! Delicious. Always friendly staff to serve you - relaxed atmosphere and easy to sit and chat without noticing the time. Let’s get the festive season started!

Excellent vIsit for high tea with my daughters and grandaughter. Excellent service and delicious sandwiches, cake and scone

There are several cafes in Alcester High Street but this one enticed us in, the old bow fronted windows with quirky items relating to tea and coffee looked the most welcoming. As soon as you enter you are greeted and there is table service. There were a few regular tables and chairs and several coffee tables with comfy sofas or tub chairs, it would be really easy to spend a few hours in there! At the counter is a glass cabinet with cakes and pastries inside and cake stands with larger cakes and scones on top. We actually placed our order there once we had decided what to try! The coffee was good and cakes delicious. Wifi was available if needed and there were also some newspapers for customers to read. We went there twice as we had enjoyed it so much the first time and we were greeted like regulars even down to them remembering how I liked my coffee. Each time we were there it was either full or almost full, most were local people who use it often. There were half a dozen people in there that we saw on both our visits. A really good place to go and we would love to be able to go more often!

Popped in for a coffee and cake after the Alcester 10k race. Only a small selection of cakes available but the fruit cake was really good. Managed to get seated on the sofa which was very comfortable.

Stopped off for a quick coffee as place seemed welcoming. Lovely comfy seating, nice selection of tasty coffee. Cakes looked...

Called in for a coffee. Nice large seats to relax in. Staff very welcoming and service was quick. Coffee was...

Lovely friendly service and good food. Clean and very welcoming. A very popular place calling in just for coffee or a snack

I went into coffee 26 for a cake and cupcakes of tea. It was very good cake and tea. I found it to be a friendly comfy cafe.

We dived into this cafe just before they were finishing serving at 4.30p.m. We only had a drink but nothing was too much trouble.Perhaps next time we will go back and sample their food!

Had great coffee and pastries on our first visit will definitely return, very helpful ,pleasant staff

Hardly a spare seat when we called on a Monday morning - always a good sign.Our order of two coffees was quickly delivered to the table, complete with a biscuit. And free wifi - will visit again if in the area,

An independent coffee shop which does a good range of drinks and light snacks which was fine for us. Light snacks are only sandwiches Jacket potatoes and cakes so bear that in mind. The shop had armchairs so nice to relax in and get out of the cold.

First visit under new ownership and enjoyed fabulous coffee and bacon and cheese toasties for lunch. Excellent service despite being very busy and will definitely be returning soon. Keep up the good work and wish you every success for the future. Xxx ☕☕

I had to pick up some lights I had ordered from a local shop and took my 91 year old Mum along for the ride. I saw this café was recommended by another TripAdvisor reviewer so decided to give it a try. The menu is small but covers most snacks suitable for a light lunch. The bacon sandwich I had was excellent. It tasted like the bacon I remember from years ago - thickly cut, lean and full of flavour. Mother had a brie and cranberry sandwich which she very much enjoyed. The coffee was a cut above all the usual chain outlets and the service was fast and friendly. Will certainly visit again when next in this pretty little town.

What a gem this place is, we love the place. There is lots of competition in this small town on the coffee shop front but this is the best Try the bacon sandwich I don't think I have tasted better. The people who run this place are really very pleasant and welcoming.

Lovely menu. Sandwiches and ciabatta mainly lots of lovely cakes. Good range of coffees and teas friendly staff. Attentive service

Whilst out and about in Alcester we decided to stop at Coffee@26 for refreshments. Whilst the cakes looked rather appealing we were restrained and kept to hot drinks only. Two lattes and a pot of tea for two were ordered and we sat outside at two of the pavement tables. A pleasant half hour or so enjoying our drinks and watching the world go by. Staff were helpful and served our refreshments to us.

There are several other cafes in Alcester but this is the one I always choose. Whether it's just a coffee or tea you want or one of the lovely cakes, pastries or a light lunches - the food is always good. Staff are friendly & it's a relaxed atmosphere.

Small cafe serving delicious range of good coffees, American to Lattes. Light meals freshly made, served with a smile.Comfortable seating too.!! Try this place once and you'll soon find yourself becoming a regular.Worthy of a visit !

rocky road was stale hot choc too much cream not offered wifi as a visitor from Oz wanted to connect with friends - owner liked the sound of his own voice all I could hear was him bragging on and stating about electricity had gone up in the last 4 wks and hence a new employee had just started so needed to go (I have never been into a cafe whereby you actually hear the owner slagging off an employee) had a lovely waitress Elaine who brought my order after another made it - the waitress who took my order was very sour no smilie - very disappointed as would have liked to recommend to my friends back in tropical Queensland but no would not and I would walk past this and find another cafe in the town which was once my home - overall experience very disappointed

Good atmosphere, comfortable seating, v good wifi, great food, attentive service - what more do you want?

Always great service and are down to earth. Big cups of coffee and a good selection of syrups, teas and cakes.Staff are very attentive and chatty and the atmosphere is not pretentious.So much better than Orangemabel across the road.

Called in for breakfast, very nice food, friendly staff and very clean and tidy, would certainly visit again/

Excellent coffee and cake, will certainly call in again, the service was really good, ambience good & conveniently situated.

Drinks and coffee were delicious however the service was poor due to the rudeness of the staff. They were moving customers off tables in order to pack in as many as possible- people have specifically chosen their table and may not Want to move half way through eating just so you can pack more staff in!! Unacceptable and unprofessional. The male server was, in contrast, very pleasant.

All good. Pleasing staff and wide range of coffee beans to hand. And if you need a sandwich next door in the Three Tunns over a beer instead of coffee, always willingly to deliver to the bar. Nuffsaid.

Tastes differ from one person to another but if you like your coffee then this is easily the best coffee in Alcester.

Upon arrival all seemed well enough - I was greeted in a friendly enough way and sat down, and promptly I was provided with a menu and soon after was able to order a pot of tea and a prawn sandwich. However - all was not well. The pot of tea went cold within 10 miutes and was barely enough for 2 small cups.The sandwich was served on bread so thin that it could not handle the contents - very watery prawns with a dash of what was supposed to be rose marie sauce. The choice of crisps or coleslaw seemed a bit stingy too - 1 tiny cherry tomatoe, limp lettuce leaves and some ready salted crisps seemed a poor side salad type garnish but might have been mitigated by a spoonfull of coleslaw!Limp sandwiches and cold tea aside, I was then left for around 60 minutes without a word spoken to me. The place was not busy, though people came and went during that time. I was reading a book and had intended to spend the afternoon doing this in a pleasant environment outside of my house - noone asked if I wanted more tea, if the food/tea was satisfactory, or made any interraction whatsoever.I could have asked someone to come over but the staff seemed to never really be in my eyeline and I kept saying "someone will pop over in a minute" but this never happened. 2 other local such coffee shops I had been in that week (one across the road) had topped up my tea frequently and been really welcoming and pleasant and it is a shame this place seem to think customer service consists of dumping it down and clearing off!When I approached the counter to pay the lady did not make eye contact at any point - telling me the cost, taking payment, and giving change all whilst staring down at the counter. This lady may have been autistic or have some social awkwardness that makes her reluctant to look at customers and if so then this is understandable but it did strike me as being simply that she didn't seem to want to look up and smile!Given the wonderful alternatives close by, I won't be returning. I do not normally post negative reviews but I hope this one has the effect of spurring the place into action as independent enterprises like this should be supported by locals and give heart to the high street - but to get this support does take some sort of effort on behalf of the business.

Go here regularly, very friendly staff & management, first class coffee & food not a huge place but cosy in winter with street tables for summer months.

Visiting the area and wanted a coffee and a rest. Lovely little cafe, staff were friendly. Had a toasted sandwich which was nicely presented. Pricing was fair. Busy cafe, cakes looked lovely although we didn't try as saving ourselves for an evening meal. Definitely worth a visit.

We visited this busy cafe for breakfast and it appeared that many of the customers were known to he staff. The waitress kindly suggested to some customers they might change seats to allow us to sit together, which they were happy to do. It appeared that customers are used to sharing tables which makes for a friendly atmosphere. I recommend the scrambled egg and smoked salmon on toasts do look forward to visiting again.

Lovely relaxed atmosphere, friendly staff and excellent fresh coffee. The sandwiches are great too with a good choice

While strolling through Alcester, I popped into this small cafe when it began to rain. The place was full, and sharing tables was encouraged. I had a good cup of coffee, and was pleased to find that sandwiches could be served on either white or brown gluten-free bread. I ordered brie and cranberry sauce on the brown bread, and it was an interesting combination. However, the chunks of brie on the sandwich were room temperature or colder, which made the sandwich kind of chewy and awkward. Warming up the brie would have softened it and helped to blend the flavors better.

A very popular Coffee shop. Friendly staff and nice lay out to sit inside or out. A regular place for residents and visitors to visit.

We have been popping into coffee @ 26 for about 3 years. Alcester is the half way point on our route to visit family in the East Midlands and we always take a break on our outward and return journeys. The staff have always been friendly and we really enjoy the coffee and delicious cakes. It is always clean and tidy and whilst it will probably always be popular with locals that is why we like it. Even though we are just passing through it the fact that locals love the place it creates the ambience we enjoy. Looking forward to our next visit.

Staying just out Alcester - needed some breakfast - popped in to Coffee @ 26 and had scrambled eggs on toast and a cup of coffee ---- fabulous!!!Alcester is a lovely old town - quite a contrast to London - wish Coffee@26 was nearer to home as we would visit it more often!

Very friendly staff, simple, tasty food and good value for money. Always nice to pop in for a cup of tea and a piece of cake.

After a hospital appointment in Redditch (not quite ready to check out it seems), we carried on to Alcester. This is a ancient town and is pretty and atmospheric. I wonder what the Romans would think if they came back now. Coffee @26 looked inviting so we dropped in. Nice compfy leather seats and a relaxed atmosphere. Sort of place you end up chatting to the people on the next table. The capucinnos and pastries were tasty.can't fault it really.

Nice big mug of coffee Americano (£2.05) together with a generously filled bacon butty (£3.75) and English mustard added at my request.Good solid start to the day on a frosty November morning.Can't fault it !

The coffee was ok as was the food. The service was good but again the staff look like they've just fallen out of bed, not a smart look for serving food!

Been here a few times. The owner takes pride in making proper coffee from ground beans - always a good brew. The place to go and service is friendly. Last time I had espresso which came with free biscotti and a glass of water.

Very relaxed atmosphere. Always top class. The cakes are lovely and soft and the coffee is beautifully ground to your liking. I would highly recommend a visit. Wifi for free too!

Our first visit to Alcester & we chose Coffee@26 for lunch & we weren't disappointed. The food & service was excellent. The atmosphere was extremely friendly & relaxing. Thank you.

Friendly, buzzing atmosphere. Very good coffee & refreshments including very moreish toasted tea-cakes.The only drawback is that Coffee @26 is so popular that lack of space can be a problem and at busy times potential customers are turned away because there are no seats.

a nice place to chill, friendly waitress staff. sometimes a bit noisy in there, gentle music would ease that.. good food, and excellent tea.. .... highly recommended.... :-)

A busy place with a convivial atmosphere, friendly staff, great coffee & nice cake. Certainly a great place to while away an hour or so in Alcester.

Sandwiches fresh made and very good. Sofas were comfy, table large and right height.Coffee and tea very nice. The cakes were really tasty.great position on high st to watch the world go by.Brummie owner a bit loud

Alcester has a number of cafés but this one is by far the best. Great coffee/tea plus delightful scones & cakes - all fresh & very tasty. They also do light lunches. Good atmosphere with friendly staff.

I visited coffee@26 today for lunch with my mother and my 9 week old baby. Before we even brought the pram in, I popped my head in the door and asked if there was room for us and the pram to which I was greeted with a friendly yes by the male waiter. We came in and sat at the table that they directed us to go to- two sofas at the front of the cafe. We both had jacket potatoes which were tasty and we both enjoyed.... Which makes what came next even more frustrating! As soon as we had finished our last mouthfuls, a rather abrupt waitress cleared our table and said that if we were going to be long then to move because she was turning away new customers. We replied with a smile saying we won't be long because my mum had just a bit of her cup of tea left. A minute later, two ladies came in for their lunch who were clearly regulars by the way they were greeted and the waitress then came back to our table and asked my mum to move!! We were both appalled by the way we were treated- fair enough if there was a big group of 4 new customers coming in but for us to be asked to move for only 2 others was out of order. Also- nobody else was asked to vacate their tables. So my mum gulped the last of her tea down while the waitress breathed over my shoulder while I got the pram ready to go. Well, all I can say extra is that as a recently new resident of Alcester, you have lost any future custom from me!!

There are many cafes in Alcester but this one is our favourite! There is a wide range of fresh coffee and tea to choose from. The leather sofas are very comfortable but you can also sit at a table. Service is friendly and efficient. The food is tasty and always freshly prepared.

Clean, comfortable, friendly and delicious. What else can I say. Value for money. Excellent coffee. Will definitely visit again, just wish it was close enough to be my local. Much better than the norm.