Coffee#1 Wallingford in South Oxfordshire

Driving home from visiting family, my wife and two teenage daughters wanted a snack. Ended up stopping at these services (North bound). It's a KFC, with the screens, and our one was providing receipts, although not all did. Also, the scanner wasn't working so I couldn't get my points. Food, however, was as expected. Hot and actually quite nice.

It is such a shame that this brilliant chef is supported by a team of people who have absolutely no idea what is going on. This was our fourth trip back. Each time we have been here since the refurbishment, the quality and flavour of the food has been amazing but each time, we have had terrible service. This was the last chance and I'm afraid we won't be going back. We put in our order for food and drink which just disappeared off the face of the earth. Our lunch wine was served before the pre–lunch drinks, had to keep looking at the staff for any sign of food to which they panicked on the realisation that we were STILL there with no meal. One of the young male waiters, who actually was on the ball, couldn't apologise enough and genuinely looked very embarrassed at the whole shambles. Credit to him, credit to chef but the rest of you, sort yourselves out! It's just not good enough.

Ordered a meal on a Monday night , got it home and quite frankly it was rank , meat for the starters like trying to eat a tyre , beef and black bean the meat was like slop , won’t use it again

Lovely young blonde barista was very helpful and has amazing customer service skills. Will definitely be coming back

Shocking food. Don’t waste your money