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3,95

Based on 949 opinions finded in 2 websites

4.0Ambience4.5Cuisine4.0Price4.0Service
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Nº 407 in 551 in West Dorset

Nº 97 of 126 Other cuisines in West Dorset

CUSTOMERS TALK ABOUT DISHES WITH..coffeeoldcakechocolate

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Lovely garden at back of the hotel good food and drink

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Stewart Woodruff . 2024-06-27

MORE AT Google

Excellent service and good quality food and the staff are excellent. But one person who goes out of his way to look after all customer was merlin

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mark west . 2024-06-06

MORE AT Google

Super friendly Staff 😁 delicious coffee, frappes and cake !!! Thank you for a relaxing break on a very sunny day in your lovely shop ❤️

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familyvote . 2024-05-11

MORE AT TripAdvisor

Booked in for Sunday lunch, very tasty and a friendly atmosphere

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Calvin T . 2024-05-05

MORE AT Google

Dropped in for a late lunch for two as we could see they had a lovely sunny beer garden. What a wonderful place (apart from the smokers). Found a lovely sunny table, had our food & drinks order taken quickly with very good and knowledgeable suggestions for the drinks order, from the very professional waitress, which then arrived quite quickly considering how busy it was and it was very delicious. Highly recommended.

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Paul Baker . 2024-05-05

MORE AT Google

Icy cold and gale force winds so of course Coffee 1 had both doors open. Asked staff why and was told that they were hot behind the counter!!!!! So customers shivering but good to know that the staff are ok!

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Sheen W . 2024-04-29

MORE AT TripAdvisor

Lovely hotel, central location, car park at the back. Comfy beds, friendly staff, good breakfast

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Anne Raine . 2024-02-10

MORE AT Google

Had a short break here. Good food and bar service. Great courtyard for better weather.

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Neil Smith . 2024-02-07

MORE AT Google

Lovely old hotel with excellent location right on the high street with good parking at rear. Good food and friendly helpful staff. Well worth a visit

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Tim Hiscock . 2024-02-03

MORE AT Google

I absolutely refuse to take my older wife here as she will think the queueueue moves too slowly but I think the staff here do their best in satiating the needs of a large cafe . I had a very good soya flat white while my old girl had some crown work carried out at the nearby non NHS dentist. The place is welcoming and warm and despite the Welsh cakes being drier than the Atacana Desert 🌵, I will return for future coffee needs. Hats off to the young staff and the free coffee grounds that kill slugs .

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Ghy . 2024-01-05

MORE AT TripAdvisor

Hmmm that was disappointing. I stood there, by myself, for what felt like a long and uncomfortable time, waiting. Two members of staff chatting to each other, the other apologising as he was wiped off his feet serving others. The young man finally asked the young woman to kindly serve me which she did with very little enthusiasm and no apology. Not a great experience guys 😕

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Jenny B . 2023-11-01

MORE AT TripAdvisor

The coffee is good. The wait for service to order is ridiculous. We stood in the queue for 25mins to order while the manager faffed. Later as we drank I watched a lady wait 17 mins for a takeaway! It’s not a 1 off. I have had this here frequently. Going elsewhere…..

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Martin S . 2023-10-23

MORE AT TripAdvisor

I don't understand the store when I finish work I always come by for a coffee at 5. About half a time the story is either open or closed even though it says the store should be open and it closes at 5:30.

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Lukepj95 . 2023-10-06

MORE AT TripAdvisor

We were staying locally for a few days and popped in daily for takeaway. Lovely coffee and delicious fresh almond croissants 🥐 Highly recommend.

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Peachey68 . 2023-08-30

MORE AT TripAdvisor

Been coming every week for years to meet with group of friends. Really great staff. Coffee nothing special but good place to meet up. However we have all decided to stop coming. The reason is the icy cold, huge blasts from air con!!!!!!!! This is always on even on cold days and difficult to find seats out of range. It’s not pleasant to sit shivering clutching hot cup trying to keep hands warm.

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sheenw . 2023-08-15

MORE AT TripAdvisor

No food other than cake. No plates or cups. Either cardboard or paper bags. Toilets a disgrace paper on floor. Bin overflowing 4

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Les H . 2023-05-14

MORE AT TripAdvisor

Popped down to Dorset for a quick break - discovered this warm and bustling coffee shop. I asked for an extra dry cappu and I GOT an extra dry cappu - may sound simple, but most places haven’t much of a clue. Coffee was delicious. And dogs welcomed 🦮 - happiness all round.

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O543WOsamk . 2023-03-01

MORE AT TripAdvisor

Iced coffee was really good, and the shop is big and there is plenty of seating. My only complaint was that the staff took a long time to serve people.

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stroppy_sophie . 2023-01-10

MORE AT TripAdvisor

Popped in for a coffee and a tea cake and the staff seem very unorganized. The girl on the till got my order wrong. She wasn't very focused at all. When the Tea cake arrived it was old and cold and with the wrong Jam. Tea was good and at a good temp. Don't bother going here.

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dunkthetraveller66 . 2022-11-04

MORE AT TripAdvisor

Called here twice for coffee and a snack. Very wide choice of drinks and eats. Could possibly do with a few more serving staff as very popular and busy.

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iceman123EastSussex . 2022-10-13

MORE AT TripAdvisor

This morning (Sunday 17th July) I went into Coffee #1 in Bridport. I am a regular to the coffee brand but normally to my local in Yeovil and this was my first visit to the Bridport branch so first impressions and all!! To say that Zara and Leanne made my day was an understatement - they had massive beaming smiles and look as though they thoroughly enjoy their jobs. I had a pot of tea and slice of cake which was ready at the end of the service area by the time I had paid. They were cheerful and bubbly, which was infectious! Zara and Leanne are both a credit to this company and will make almost everyone's day! I have seen a couple of not so good reviews for this shop but sometimes these places are busy and understaffed (following a pandemic and lack of staff to help) so instead of criticising, how about moving some items from the tables if you want to sit there to help out and appreciate the fact that your coffee is freshly made! I for one completely enjoyed my visit and told the girls so. They do a fantastic, sometimes thankless, job so keep going and keep smiling I will be back (in my best Arnie voice!) Love you gals Mandi xxx

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mandicwhite . 2022-07-17

MORE AT TripAdvisor

Called in for coffee and a bite to eat whilst on holiday. Uncleared tables everywhere, grossly understaffed and those on site seemed stressed out. Coffee was nice but left before food arrived as over 20 minutes to heat a wrap and toastie was too long for us. Pity I had already paid! There are better places in Bridport than this.

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Magal22 . 2022-06-15

MORE AT TripAdvisor

always REALLY good coffee.very frindly,easy access for disabled.cake good too.never rushed which was much appreciated

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pamhH4211QF . 2022-06-09

MORE AT TripAdvisor

We enjoyed a quick stop here during a visit to the town. Their banana & chocolate cake was delicious, and the drinks were also good. Quite a busy establishment, so they must be doing something right!

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mekydro . 2022-05-10

MORE AT TripAdvisor

As someone who has spent hundreds of hours in coffee shops over many years, I do not say it lightly when I call Coffee#1 Bridport my favourite coffee shop in the country. As I review things for my work I usually do not do so for pleasure, but this place has brought me to trip advisor as it would be selfish not to inform others of how wonderful this place is. My first port of call must be to mention the staff. In particular, Leanne, Alice and Charlotte - thank you for your wonderful service, your kindness, patience and adaptability with a cornucopia of sundry clientele. You make everyone feel welcome, feel like they are special, and you remember their orders with aplomb. You welcome guests into your staff family and it is wonderful to see you having fun together while working hard and ensuring you cater for everyone's needs - pets included. As for the atmosphere it is light, warm, full of fresh air, spacious and always possesses a genial murmur of satisfaction. Be it teenagers coming here after school; dog walkers giving old bones a welcome rest; families with young (and not so young) kids; or even those who want to work from home not-so-much-from-home, there is something here for everyone. Without a doubt the coffee and cakes are all excellent and, if you find yourself in Bridport, drawn to the small town by the hustle of a Wednesday market or the distant sound of West Bay's waves before the rest of the world has woken up, Coffee#1 Bridport will likely be open, as will the arms of its patrons. And once you arrive, you might just find yourself reluctant to leave.

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LKPaul91 . 2022-01-19

MORE AT TripAdvisor

I arranged to meet 6 ladies today for birthday celebrations I just want to say how wonderful the lady was who was working there this afternoon I think her name was Leanne she was so polite and helpful with our visit and really made it...

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Voyage12553513816 . 2022-01-12

MORE AT TripAdvisor

Guaranteed a decent cup of coffee and likely to find a nice comfy seat. Has a dedicated dog friendly section.

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PeterDeering . 2021-12-11

MORE AT TripAdvisor

Well thank you Matt (guy with the ponytail) for making a flat white just as it should be served and thank you to the young lady who goes out of her way to ask me when she makes the coffee if it also is up...

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Maria N . 2021-10-20

MORE AT TripAdvisor

Server spent all her time taking to her colleague. Flat white was insipid and coffee mixed with the milk. Cappuccino was similar in appearance to the flat white. Both left after tasting.

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Robert P . 2021-09-29

MORE AT TripAdvisor

After very rocky August with chaotic and rude management things have got back to normal service. Such great staff, especially the guy with the pony tail and the woman who is usually making the coffee. She is especially warm and welcoming.

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sheenw . 2021-09-22

MORE AT TripAdvisor

I’m a regular customer and have always found the staff to be friendly and cheerful. Great coffee, great service. The staff work really hard in a difficult job!

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pomegranatenoir . 2021-09-05

MORE AT TripAdvisor

Being local we use this coffee house regularly. Visited on the 17th of August to find two members of staff with a queue to the door. I know that the manager was off sick but could not believe how chaotic it was. Coffee was being...

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default41123 . 2021-08-23

MORE AT TripAdvisor

Following my visit this morning, 11/08, i felt i had to put this. There were two members of staff on and one went off out the back for a long time, leaving the other member of staff on his own with a queue nearly out...

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Catmarel76 . 2021-08-11

MORE AT TripAdvisor

Staying in Bridport for a few days and have stopped here a couple of times - the coffee is fantastic, the dog is allowed in which is a huge plus, lots of space...

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Chinchilla93 . 2021-08-01

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I travel to Bridport regularly often finding myself in coffee 1#. Normally I’d rate this place highly but last Sunday when I visited I was served with poor manners by an Italian gentlemen. Staff generally look stressed and under pressure through poor management. I’d also...

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jaydenw253 . 2021-07-20

MORE AT TripAdvisor

I come into this lovely coffee shop on a regular basis, I popped in Saturday lunchtime (17th July) to a very long queue with staffing not organised at all. Only 3 people on shift on a very incredibly busy market day. Young girl on coffee...

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AmandaDevonJane67 . 2021-07-20

MORE AT TripAdvisor

We visited on a quiet Thursday afternoon. There were 2 members of staff serving, one I understand to be the new manager. Out of 4 drinks order 2 were wrong, I asked him to remake them and I was told "that was your fault, not...

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foxylady2406 . 2021-07-09

MORE AT TripAdvisor

Where should I start! Walked in to my regular coffee shop where usually is very friendly and welcoming. first I got stared at by a short black haired man he sounded like he had a foreign accident. when I approached the counter the same man...

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Dream61856310334 . 2021-07-09

MORE AT TripAdvisor

I frequent this coffee shop and normally find it a nice place, happy friendly staff & good coffee and would normally have given it a high rating, But for the last few weeks there has been a foreign chap there a lot who can't be...

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Catmarel76 . 2021-07-04

MORE AT TripAdvisor

The filter coffee they do here is lovely and smooth, strong recommend. Staff are pleasant and the food we had was good. Also has clean toilets.

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X5255KHmartinp . 2021-05-18

MORE AT TripAdvisor

So nice to be back, enjoyed great coffees outside this super coffee shop!Lovely staff, super coffees, teas and pastries. We sat at a pavement table and watched the world go by. Fab. We especially liked the compostable cups - surely non-recyclable ones should have been banned years ago!

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Johnfrisbee . 2021-04-24

MORE AT TripAdvisor

Nice relax afternoon cafe Like the outside seatings area on the sunny day. Lovely Cakes. Friendly staff

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SuRasit3333 . 2020-09-25

MORE AT TripAdvisor

Good Service, friendly staff & dogs allowed in the front area. They do get busy and you may have to wait, but a little patience doesn't cost anything.

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Catmarel76 . 2020-07-11

MORE AT TripAdvisor

Afternoon tea and cake with a couple of friends. This is my first visit to Coffee#1 in Bridport and I was very impressed with the relaxing environment and exceptional service. Tea and cake was also fabulous.

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Tollee . 2020-03-11

MORE AT TripAdvisor

Visited here whilst on route to Devon. Large cafe with plenty of comfy seating. Usual “coffee shop style decor” Clean & tidy with welcoming staff. Good selection of food choices & all the usual numerous coffee options Good quality tasting coffee ☕️Food good & presented in a nicer way than Costa/Nero (mixed salad garni with panini) Dog friendly which is also a good bonus.

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places2seeplaces2go . 2020-02-27

MORE AT TripAdvisor

Usually we are fans of Coffee No1 and find both the service and coffee very good. However, today (Friday 7th February) we visited the Bridport branch and found both that the coffee was poorly made and the staff were extremely rude. Very disappointed!

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LSS33333333333333333 . 2020-02-07

MORE AT TripAdvisor

A dog friendly cafe in a converted Blockbusters shop. Good range of snacks. Coffee is good. Staff friendly and attentive. Very clean.

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DrEggs . 2019-11-24

MORE AT TripAdvisor

I have visited this shop twice in the last week and twice they couldn't get my order correct. I had a hot chocolate and my husband had an Americano and I asked for cold milk on the side. Three people heard my say cold milk, the last one was standing in front of me pouring it when I said it and so they gave me hot froth in a tiny pitcher. So my husband had to take it back and swap it for cold milk. We decided maybe as it was busy we would give them the benefit of the doubt and went back again and despite me again saying to three people I wanted cold milk I was given hot froth. The same thing happened in the Newbury shop so it seems to be a lack of training across the company. There was no language barrier so that wasn't the problem they just don't care.....I will find an independant coffee shop next time.

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Indigo_Dog_11 . 2019-11-06

MORE AT TripAdvisor

Popped in while I had some time to kill in Bridport. The staff were friendly and coffee was excellent. Lots of space and comfy seating.

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1357jo . 2019-10-22

MORE AT TripAdvisor

Stopped for coffee, as usual a large dark roast latte as they are nice from these people. Tha large tea cakes were sold out so had to do without on this occasion otherwise I would have been tempted. It’s a bit dark and gloomy further in but sitting by the window is a bit brighter. Good service here.

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Notjustchips . 2019-10-12

MORE AT TripAdvisor

We usually visit this coffee house in Bridport when we visit Dorset. The staff are friendly and helpful and the decor is pleasing. enjoyed a nice stop here while visiting Bridport and wandering the street

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trinity956 . 2019-10-09

MORE AT TripAdvisor

This is the third Coffee #1 we've been in while on holiday. Very impressed that they are all dog friendly. Staff will give you a plastic cup of water for the dog if you ask. Coffee #1 is becoming my favourite coffee shop. Will be looking for them whe we get home

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P1303TZdebc . 2019-09-12

MORE AT TripAdvisor

Oh what a lovely place to chill - we really enjoyed our coffees here this morning.11.00, busy but not packed. Just right to create a buzzy-yet-chilled vibe in the spacious and comfy interior.The staff were friendly and efficient, pleanty of coffee choice, (we had 5 types of coffee between the 5 of us), lovely interior design with plenty of nice touches. My almond croissant was delicious.There were 3 or 4 tables outside on the pavement and level access throughout.Good value too. Spot-on.There's on-road nearby and 2 or 3 car parks with 5mins stroll of the high street.(Free parking on Sundays. Well done the local council.)

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Johnfrisbee . 2019-09-08

MORE AT TripAdvisor

Always good coffee, welcoming staff and enjoyable atmosphere. dogs are welcome which is a bonus. Try it.

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davideW9059PQ . 2019-09-03

MORE AT TripAdvisor

Coffee #1 in Bridport has had it’s fair share of staffing problems but of late it’s been very noticeable how much better the service is. Waiting times have been greatly reduced which was always an issue. I’ve always been impressed by the friendliness of the staff and the quality of the coffee and cakes. It’s a pleasure to visit there now!

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pomegranatenoir . 2019-08-09

MORE AT TripAdvisor

Love this cafe. Come here a lot with my kids, alone to read a book or with friends. It's vast so there is always lots of seating. Great food and a wide range of hot and cold coffees as well as smoothies and milk shakes.

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Charlie F . 2019-08-07

MORE AT TripAdvisor

Not ever my choice of venue but a friend wanted to meet there and Aroma was closed.My Latte was tepid and watery. So was my friend’s “Smoothie”. The people working here are just so miserable. Felt too sorry for themAnd generally dispirited by the vibe to complain. Erggh

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Sophieweston . 2019-08-04

MORE AT TripAdvisor

- Hot chocolate looked completely different from what it should - the apple juice is weird - the service is terrible - I got all my change in 20p coins - the tables were covered int he last persons mess

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Person8920 . 2019-07-20

MORE AT TripAdvisor

Great coffee good choice of snacks and cakes. staff were very friendly lots of tables with plenty of room .

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Jane G . 2019-07-17

MORE AT TripAdvisor

Second and last time, I like to give the benefit of the doubt, how hard is it to get a latte right?! Visited at 10am on a week day small take away latte.Fist sip burnt my mouth, for this to happen the milk must have been over steamed.second the latte that i ordered was half froth (not even smooth micro foam) and the small takeaway cup was not even full.photos to follow.

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tom m . 2019-07-13

MORE AT TripAdvisor

Don't be put off by the fact the Coffe#1 is part of a chain. The place is very roomy, with very friendly staff.

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SteveMorton2013 . 2019-05-08

MORE AT TripAdvisor

Not knowing Bridport this was a good find. Mid afternoon coffee and good selection of snacks. Very friendly staff, ready to please.

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colchesterain . 2019-04-29

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Two teas & a cake cost £10 so I felt it was quite pricey. It was a Sunday lunchtime so was also quite noisy.

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LucindaStaffs . 2019-04-05

MORE AT TripAdvisor

Called in here today and got a great cappuccino and toasted sandwich for under £5. One of the few cafes open on a Sunday, but with plenty of space to sit quietly and enjoy the drink and food.

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Jane H . 2019-03-31

MORE AT TripAdvisor

As a meeting point in town it's a great alternative to other cafes. Large enough that you are pretty much guaranteed a table. Good wifi speed for visitors such as ourselves who were staying in a cottage with no 4g. Good service, great coffee and the almond croissant was amazing :)

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Katie-Fenton . 2019-03-26

MORE AT TripAdvisor

I went for morning coffee with my daughter to Coffee 1 in Bridport, we had coffee and hot chocolate with lovely cakes. The staff were great and the cafe was very clean, we even got some free spent coffee grounds for the compost heap!!

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Karen F . 2019-01-16

MORE AT TripAdvisor

If only this cafe could deploy their staff effectively. Saturday morning is market day and there was insufficient staff and an enormous queue, taking the best part of half an hour to be served. No one ever seems to clear the tables. Worst service in the area, easily solved by more Saturday staff

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Bob A . 2018-12-23

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Came with some friends whilst out shopping. Stopped for a quick bite & drink. Que was painful, but they work hard to get through it as quick as they can. Shame our pastries were still frozen in the middle, but I guess they just don’t have the time or staff to monitor defrosting processes.

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lauralovesfood1980 . 2018-12-11

MORE AT TripAdvisor

Used to get a great coffee here, staff have never been that welcoming and why do they insist after touching their faces put there fingers in the cups....cups have handles!! Often a queue and often tables requiring clearing, often different staff! Ordered a flat white which was clearly not.....too hot and wrong consistency, attempted another another which again was incorrect and when I said had the lady in question been trained as a barista I received a flippant remark that all the staff were trained the same in Bristol. Dorchesester and Yeovil are much better.

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Maria N . 2018-11-25

MORE AT TripAdvisor

When looking from outside it looks a good size coffee shop, but inside it’s massive about the size of a basketball court. It was busy, and most of the tables were full. Which is always a good indicator of a place. The main downfall is the service, only 2 staff to serve and clear tables. Certainly understaffed when we visited. 2x latte, 2x pieces of cake =£11.20

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CIN4068 . 2018-11-20

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This place must hold the record for the slowest time to make a cup of coffee and a pot of earl gray tea....it was decent enough but I’ve had 4 course meals with cheese & biscuits served quicker ???

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gmoklo . 2018-10-02

MORE AT TripAdvisor

We are staying in Bridport and we’re on a timed car park nearby. We came here two years ago and were impressed by the service and coffee, but not today. It was Saturday, Market day and I’m sure Coffee #1 have had busy Saturday lunchtimes before, but they just couldn’t cope. There were about 9 people ahead of us in the queue and it took 15 minutes to get to the till. At one point we were going to give up, but thought that once past the till, it would speed up, but it was another 20 minutes. One chap on till, one girl making drinks and another on the phone trying to call her manager asking for help in the shop (we could hear). You could see others getting irritated. I told the guy on the till that I didn’t want cream and he said we would be asked later and we were, twice. Nearly 40 mins to get 3 coffees is not great and the frappes, although ok, were not worth waiting that long for. Won’t ever go here again.

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Teresa A . 2018-09-15

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This coffee shop in the middle of Bridport is obviously very popular with the local community and I can see why. There is comfortable seating inside and out and when we were there we saw quite a few family groups enjoying themselves.The coffee is very, very good and the cakes looked delicious although we didn't try them.

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mrst148 . 2018-09-10

MORE AT TripAdvisor

Nice interior to sit in, and I've ordered tea to drink in at this branch earlier in the year and received average service. Today, however, I ordered a single cup of tea to take away and was left aggravated by the dire service. Not only was the man serving in a sullen, distracted and sarcastic mood, but he had to ask not once but twice what my order was *after* he'd rung it through. I wasn't asked if I wanted a receipt before I was lazily dismissed (without eye contact).I specified to the girl finishing the orders off that I only wanted a tiny drop of milk (only full fat available, btw) then, when I went to sip my tea back at the car I found that she'd drowned the teabag in milk! It was completely undrinkable, and a waste of £2.40, as I was hardly in a position to go back and complain at that point. I'd add that anyone who knew anything about making tea with loose-leaf (which is what C#1 use) would know how tea needs to be brewed before adding any milk. Why not let the customer have access to milk so they can add to their own preference (like other coffee chains) and avoid the whole issue if C#1 can't be bothered to train their staff?I won't be going back in future, and I advise anyone considering stopping in for a cuppa to take a look inside and weigh up the attitudes of the staff serving on that day before making a decision.

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NicWanders . 2018-09-04

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We came in out of the rain and so did everyone else! Meant there was a massive queue but the staff seemed to cope well. Good choice of hot and cold drinks along with cakes and treats. Plenty of seating. It was a bit unclean I'm guessing due to the staff busy serving to collect dirty cups from tables etc.

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indigogrl . 2018-08-12

MORE AT TripAdvisor

It's very good coffee and tea and much more services is on the time and good what else I can say people come and see have nice time.

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Ewelina T . 2018-07-08

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Great staff , fantastic coffee just love it . We are there every day with friends , cakes delicious same as coffee , sometimes we stay in or take away

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Patrycja J . 2018-07-06

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Absolutely the best coffee shop anywhere! The frappes were amazing the fresh cream was so tasty and the decoration on top was beautiful staff were all lovely we was on holiday and came here everyday prices were great shop looked amazing cakes delicious can’t recommend enough

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SophieBrooke . 2018-06-29

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Went with friends today to have tea & cake , my friend and I ordered earl grey & black currant cake , when we tried to eat it it was awful! It was so stale and dry it was inedible, so I returned it , I was refunded and chose Victoria sponge for us both instead at the extortionate price of £2.70 a slice.. once again it was inedible , certainly not a light sponge you’d expect! You could’ve used it as a doorstop it was so solid .. I had to return this too , as I approached the counter I heard one member of staff say they the other ‘she’s back again!’ ... seems their customers service is about as nice as their cake! Don’t waste your money coming here , there are lots of lovely coffee shops in Bridport

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53MrsG . 2018-06-15

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Although dogs aren't supposed to be inside, a woman today, came straight in with big black labrador, it lay under the table, chewing a large bone. It had a sash suggesting puppy in training, it was fully grown, looked quite old, I don't think it qualified being inside, even if it was in training, which was doubtful, the owner wasn't visually or hearing impaired. There are plenty of other coffee shops in Bridport that allow dogs inside. I am allergic to dog hair that's why I went in there. Come on Coffee 1, don't let dog owners flout your rule.

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sitescritic . 2018-06-14

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I'm always polite and smiley, we only called in for a quick coffee but the staff member who served us was obnoxious.. so rude! She really had a chip on her shoulder and having watched her treat the person in front of us like a prison inmate we knew this wasn't going to pleasant but for some strangely British reason we decided to remain in line and get our full whack of Coffee One customer service. Absolutely no reason to ever go in there again because Bridport has a zillion other coffee shops who actually value customers.

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glinda11 . 2018-06-12

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Had some lovely milkshakes, frappes I think specifically, but still. Did sit at a table that hadn't been cleared but was promptly cleared by staff and drinks were delivered. Good service. Nice atmosphere.

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lordjimbob . 2018-06-12

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The whole place seemed to have a good feel, good decor. That’s it!! Long wait for 2 drinks and mt husband said it could have been instant coffee, no flavour

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lizlewis50 . 2018-06-11

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Branch has reasonably acceptable furnishings let down by poor staff . Ordered 2 coffees and 2 cakes . Attitude of male staff member was rushed and asked if I wanted a separate cake for each plate? Coffee was ok nothing to write home about.

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cosmos9 . 2018-04-17

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The four of us really enjoyed coffees and light snacks at Coffee#1 Bridport last week.Delicious coffees, a yummy veggie wrap, and the largest (and v tasty) almond croissant I've had the pleasure to eat!Nice staff, comfy and plentiful seating, distinctive décor, spacious, good loos, good prices. We really like it.Parking is 5mins level walk away in a choice of two car parks.

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Johnfrisbee . 2018-04-15

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Poor service lets down an otherwise nice coffee shop. I don't think it's the staff's fault, it seems like they just need more training. Went in, stood at the counter while two girls behind the counter ignored us for a few minutes...all it takes is a 'I'll be right with you'..you don't just totally ignore customers!The person I was with said the last few times she's been in the same thing happened. Sort it out!

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gideon h . 2018-04-14

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Visited here about midday Sunday 18 Feb. Walked to the counter, man making coffees worked hard at ensuring no eye contact. So, I looked around to see if there were any clues to how to order. As I was doing this, young waitress walked right past me, again, no eye contact, no greeting, nothing. Lots of blackboards behind the counter with details of seasonal coffees, special coffees, etc - but basic customer service - no. Finally, it was not especially busy, so I can’t accept pace of business as an excuse.

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Elwyn W . 2018-02-18

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We frequent this coffee shop regularly every Monday morning. The staff are always so friendly lovely coffee and plenty of space as its usually about 12 to 15 of us that meet up.Never had any complaints about service keep p the good work.

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tesskelson . 2018-02-14

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Coffee is always outstanding staff are always happy welcoming the best place to go for coffee in town by far

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Tyler W . 2018-01-29

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Regularly visit this coffee shop and consider it to be the most welcoming in the town. Queues can sometimes be a drag; however, you can always see the friendly staff trying their hardest to accommodate everyone. Despite a few mix ups - as expected, the staff are only human - food service is prompt and the atmosphere of the café is always joyful.

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BeGreenBeHappy . 2018-01-28

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If you -like me - often go for your coffee on your own this is the place to go to in Bridport. Lovely attentive staff and great coffee, well managed by Loz.

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zahira24 . 2018-01-28

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Really nice big space and good coffee. The staff work so hard and are cheerful and helpful even when it's really busy. I like the long opening hours too - even when we are shopping after work We can still relax with coffee before walking home.

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Jennie M . 2018-01-27

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I'm a regular customer of this coffee shop. I have only ever been given fabulous service. The staff all work hard to do the best job they can and create a warm welcoming atmosphere. More vegan options please.

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butterflysammy . 2018-01-27

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Staff are very efficient and helpful even when busy Ashya , Lawrence and a very good ambiance in the place

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George T B . 2018-01-23

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This is one of the only coffee shop in town that can support a largish crowd of shoppers on a Saturday morning. I queued up for 20 minutes on Saturday, while one man had to take the orders and money and make the coffees. The poor man was eventually assisted by the usual girl who has to continually apologise to the customers for the long wait.Numerous tables were covered with the debris of earlier customers, with no-one there to clear up. Whoever is in charge of staff deployment at the place needs the sack, pronto. Sad thing is that the coffee is good. it is the worst customer experience in the whole town

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Bob A . 2017-12-26

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When in Rome do as the Romans do, so I ordered a cappuccino, however let's reverse a little. Arrived to dirty tables. Then parents ordered hot chocolate to hear "sorry no whipped cream" and alarm bells rang in my ears - what manager doesn't order cream in the midst of winter???So i asked for the single estate Guatemalan to hear "sorry but the grinder's broken". I used to be a supervisor in the UK for a coffee chain until I left because of unmotivated inept staff and inept management, it appears as though this store suffers the same. A good manager would have e.g. ground the Guatemalan in the decaf machine for a days business and continued upselling, then driven to another store for either cream or cream cartridges to provide the service we expect. Simple.The cappuccino was ok but the taste destroyed by cheap chocolate powder, which I didn't ask for.Whatever you do "Coffee #1 out of 10", don't expect a good review from me and other discerning customers until you begin to focus on quality.

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Luke M . 2017-12-03

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Standard Coffee #1 layout, excellent coffee but I have told the staff for months that the hand dryer in the loo is faulty, sometimes not working at all, or intermitant. Result- bin full of paper As of 28/10 still faulty. This is not acceptable.

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david l . 2017-11-03

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This was the best of the chain coffee shops in Bridport. Good, engaging staff and a great range coffee, tea and cakes. The location is also good at the quieter end of the busy high street.

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Richard7852 . 2017-09-30

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lovely place to stop and enjoy the coffee and something to eat..we had a nice and relaxing time ,we hope to visit again...

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Francesca R . 2017-09-17

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We arrived at 530pm the waitress didn't smile or really say anything when taking our order. Ordered 2 pots of tea (one decaffeinated ) and cakeWaitress served the tea but when asked which was the decaf stated "you didnt order decaf". When told that we did, without a word proceeded to tip away one pot of tea then served a pot of decaffeinated tea.It appeared that she was annoyed that we had gone in to the cafe at 530 in view of the fact it closes at 6pm. She and the other waitress were busy cleaning and getting ready to close. Or maybe she is in the wrong career?We are loyalty card members and the other establishments have been warm and friendly and the tea/coffee and snacks are good, so this is a shame.

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M9637APmark . 2017-08-07

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