Coffee#1 in Cotswold

Really like this place but the staff need to be better organised as the service is too slow and lacking attention (had a toasted sandwich served cold the other day), also the tables need to be cleared and cleaned more often. Staff need better organisation and management.

Lovely coffee and really great staff! Visited today for lovey hazelnut lattes. Excellent t service and the three staff working on this Sunday were great and created a very happy atmosphere. Happy staff, happy customers- they deserve a bonus!!!

Visited for tea and coffee which were both fine BUT lack of cleanliness was very concerning. Tables not cleaned and toilets disgusting!

Went into this cafe, have used before. never again. dog friendly maybe but not where people are eating as there is an area for them that no one sticks too. staff just stand around, tables dirty. need a new manager to get to back to how it used to be.

I used to go here regularly for coffee but this branch has deteriorated to extremes. I overheard one lady say how disgusting the toilet was, four staff members standing around chatting whilst they was no queue and tables needed clearing. Low on stock and not a great attitude from the staff. I won’t be going here again. What a disappointment this visit was.

The staff were so unhelpful particularly the older member. She was so rude and the toilets are filthy. Coffee cold and sandwich toasted so much it was like a brick. Never again

Been going to Coffee#1 for years and the last 12 months it’s really gone downhill. Frustratingly the coffee is good but the service and cleanliness is poor. We were the only ones in there the other day and every table had dirty mugs on it. It’s like all the staff have better things to do.

Cosy venue on a rainy May Day in the centre of Cirencester. Excellent Chai Latte. Reasonable prices. Plenty of space at tables or armchairs/sofas.

If you’re looking for a spot that gives you a deliciously hot coffee every time - this is the place to go! This morning we were greeted by a lovely member of staff who made equally lovely drinks. The Chai latte in particular was thoroughly enjoyed. Thank you - We will be back!!

I came in for a coffee with a friend, fortunately my friend was able to find a table to sit at while I ordered the drinks. The queue time was fairly long but once ordered the drinks were quick to arrive. The only issue being that there is not enough room for people to both queue and social distance appropriately. I would order drinks from here again.

My brother and I popped into #1 coffee shop in Cirencester and ordered tea, coffee and cakes. There was aMagnificent display of cakes in the glass cabinet. However, this is the first time ever we were prevented from buying cakes -we -and several others in the queue - were told they were not for sale because they were frozen (??!) Only biscuits were available. Either the coffee shop has a planning or a refrigeration problem -maybe both. Otherwise service was very friendly and the coffee was good quality.

Cero reglas COVID. Mesas demasiado juntas. Cliente demasiado cerca, sin distanciamiento social en la cola y sin que se le pida que retroceda. Las mesas no se limpian entre clientes. Incluso cuando los estaban limpiando todavía estaban pegajosos. Y para colmo, la comida no estaba tan buena y mal recalentada. Pedimos leche para nuestra pequeña y nos dieron un chocolate caliente que no bebió. No volveré allí.

Experiencia impactante, se le pidió que rastreara y rastreara! Sin embargo, las mesas llenas de ollas sucias, no hay evidencia de limpieza de las mesas, los inodoros son un peligro para la salud y cuando un cliente la desafió a limpiar y limpiar la mesa, ¡la señora recibió abuso! Dejamos comida inmunda y sin sabor. Necesidad de contratar personal más adecuado. No es un buen comienzo para nuestro viaje a los Cotswolds en adelante y hacia arriba.

Purchased 2 teas flapjack and croissant had to clear table of two coffee cups no one came to clean it I realize staff were busy but they seemed unbothered by my purchase food and tea very good hospitality 2 out of ten

Was pleasantly surprised to see that dogs are allowed in this coffee shop. Theres a certain section you need to be in, but that's not a problem as it's a nice area. Drinks - delicious. Apple juice - freshly squeezed apples. Hot chocolates that my son and his girlfriend had looked delicious too. Friendly staff. Good prices. Delicious products. Great to know there's somewhere to take dogs when you need a break from shopping!!

Visited for morning coffee. Surroundings comfortable and spacious, coffee really good and cakes of reasonable quality - and generous portions too! Friendly service and good value for money.

We visited after New Year, and the place was really busy. They had run out of some options, as they are obviously very popular, including their very good AvAgoGo. The staff were coping well, were very friendly and chatty, and the atmosphere was good.

Llamado para café y pastel durante un viaje de compras. La cola para ser servida no era grande, así que nos unimos al final y esperamos, y esperamos. Había una chica tomando pedidos y sirviendo pastel, mientras que un muchacho preparó las bebidas y cada una de ellas parece tardar más de lo esperado en hacer lo suyo.Una vez que todo estuvo montado, encontramos una mesa y nos sentamos. Al parecer, el capuchino de mi compañero era muy bueno, pero mi chocolate blanco solo estaba tibio y totalmente insípido. El pastel de llovizna de limón, aunque lo suficientemente sabroso, estaba bastante seco.Normalmente, habría recuperado el chocolate y pedido uno más cálido, pero no me gustó la molestia de intentar llamar la atención de un miembro del personal que ya estaba muy ocupado (solo había 3 en total) e incurrir en la ira de un cliente potencial que Hubiera tenido que preguntar al otro lado.El tipo que preparaba el café se escuchó quejándose de lo ocupado que había estado el día y los dos miembros del personal que servían parecían estresados en mi opinión.En el lado positivo, había una gran variedad de bebidas (¿remolacha con leche para alguien?) Y la selección de pasteles era extensa.Ambiente: lo suficientemente agradable con mesas y sillas / bancos rústicos de estilo aleatorio. Algunas mesas son lo suficientemente grandes para 2 con mesas mucho más grandes disponibles para fiestas pequeñas.Vamos café # 1. Podrías hacer mucho mejor que esto. Proporcionar la cantidad adecuada de personal para el tamaño de las instalaciones y garantizar que la calidad de todas las ofertas cumpla con las expectativas razonables sería un buen lugar para comenzar.

Lovely coffee shop to find in cirencester.service was brilliant.food really nice. Nice and clean.would recommend here

Este lugar es bastante grande y genial para sentarse si quieres leer un libro o un periódico. Ofrece bonitas sillas grandes y un sofá para sentarse. El café es bueno; aunque hay margen de mejora.La comida es bastante decepcionante y necesita mejoras; Especialmente las opciones vegetarianas. Parte del personal podría ser un poco más amigable con el cliente.

I went in the other day and had a really nice coffee, I was chatting to a blonde haired lady who was really lovely and had great customer service skills. I will definitely be going back again.

Fantastic service and the staff kept smiling under pressure.Nothing was too much trouble.Great coffee and cake.Will definitely be returning soon.Keep up the good work guys.

Lots of attitude. Zero customer service. Neither of the staff working were either engaging, interested or pleasant. They were too busy chatting to their mate leaning against the counter to bother with giving the customers eye-contact, the time of day or anything more than a grudging “thank you” after taking their money. Really, really poor.

Great concept, dog friendly, family friendly, colouring for younger kids, free used coffee grounds for the garden, doggy treats and water for dogs, rather ramshackle and distressed furniture which is rather charming. However many tables not cleared, tables were grubby, food and napkins on the floor with waiters just walking past, food preparation area not clean, we were given a tray which was wet and had chocolate powder on it. Great concept but totally let down by bad hygiene

There was a wait as only one person was serving and making the coffee's. Quiet a nice atmosphere, good location

Rubbish really. The almond croissants look like bleached armadillos, their pale and beige pastry skins under the cellophane sneeze guard does not make you want to eat them.

Coffee#1 outlets always seem to me to have better quality coffee than some of the other 'branded' outlets. Always call in.

Nice atmosphere, the staff are very welcoming and chatty and offered a great recommendation for dinner which was helpful as it was our first time in Cirencester.

Qué lugar tan encantador, el personal es muy servicial y amable, nada demasiado problemático. Un miembro del equipo llamó a Liam muy servicial, no pude hacer una selección de café y me sugirió un café con leche, muy hermoso, definitivamente volveré y un pastel descarado, Café 1 debe estar orgulloso del personal,

Bit brusque outside so popped in for a sticky bun and coffee. Place was about 50% full so plenty of seats. Firstly I queued for the unisex toilets which were awful, bit like wading through a footpath.

Coffee and a loo stop after the drive. Really busy and I can see why as the atmosphere is bustling and friendly. Very family friendly. Good prices and generous portions - it's so nice to be able to get a pot of tea eather than just a mug. We didn't have cake, but they looked very inviting and big! Will remember for a return visit.

We got here about 2pm and there did seem to be limited food on offer and we just managed to avoid any queues. The coffee was fine, but I would like to have been able to make a choice from a wider selection of food offerings.

Although the products on offer are good, there are always the inevitable queues at the counter - largely due to very slow service by staff who work rather inefficiently and without a proper system. Always a battle to find a clean/cleared table.

We had a nice coffee and snacks but had to queue for ages to get it. The young women serving behind the counter were rushed off their feet and could not have worked any faster but they simply could not cope. The tables were dirty and full of dirty crockery that nobody had time to clear.

Average! Nothing to shout about, main bug bear - the cafe was cold , no heating on whatsoever Wouldn’t go back

Coffee #1 is my normal go-to in Cirencester and in Swindon. Their coffee is always brilliant, even with alternative milks. It is heated to perfection, really creamy and the coffee always tastes strong and not too bitter.

The food is basic, the coffee is ok, but to be honest: it could be cleaner, it´s not a place, which was looked after properly. Sorry, but need to clean a bit better!

We had lovely coffee and good service Toilets were clean. Plenty of comfy seating and very spacious Cakes looked good

Paré aquí para tomar un café ya que he usado el establecimiento en Poole con el mismo nombre. Tiene un ambiente rústico en el lugar, el servicio era muy bueno, el café y la tarta eran muy buenos, siempre se obtiene un buen servicio aquí, siempre se los puedo recomendar a cualquiera que busque un lugar decente para una parada en boxes durante el día.

Went for a coffee with friends. Staff were very helpful and polite. Offers an array of different coffee's, sandwiches and cakes. Coffee was very nice too. Will be back again

There are lots of choices for coffee here and also some Interesting cake ! It is right in the center of town and well worth a visit.

Wij kwamen hier voor koffie en taart. De koffie was de slechtste koffie die we ooit op hadden. Bij de laatste slok cappuccino vroeg ik me echt af wat ik aan het drinken was. Het was geen melkschuim maar ook geen koffie. Het was een of andere drap. De taart was wel erg lekker en de inrichting was echt leuk en gezellig. Als je iets anders te drinken neemt wel een bezoek waard. Ben je opzoek naar goede koffie, sla dan dit café over!

Un buen lugar para tomarse un café. Un montón de opciones que incluyen frappes y batidos. Amplia área con una mezcla de cómodos sofás y las mesas habituales. Pelos Personal amable y servicial. Los clientes también pueden ayudarse a usar granos de café para llevar y poner en sus jardines.

We arranged to meet up some friends that we hadn’t seen for ages, this place has a great location, plenty of seating, great coffee and some lovely cakes. Worth a stop 👍

Very nice building to sit in. Lots of space. A newspaper to read too. Freshly made coffee which was nice. (Didn't try the food but other visitors eating away). Opens early and space to park your bike inside.

We have visited this coffee shop twice since being in Cirencester and have found it very accommodating for our family of six. It is a large coffee shop with enough seats for everyone well spaced out and not feeling at all cramped.

We did not have a meal as it was mid afternoon, so we just had a coffee and one had a cake, but everything was great and the place looked well worth a visit.

I’ve been a customer of Coffee one for years, unfortunately I’m finding that increasingly this establishment has let its service slide culminating in a tepid coffee and cold burrito today. In the future I’ll be taking my business elsewhere

Visited with my 2 year old and 10 month old. The staff carried my drinks to our outdoor table and then also fetched me a highchair, beyond helpful :-) the smoothies were great too with paper straws and BOGOF 😊

Reasonable prices, quick service and a pleasant place to while away an hour chatting, dogs are welcome.

Had a quick lunch here with my wife a few weeks back whilst in Cirencester for a friend's wedding.

Initially only to be found in the Southwest, but now also in Gloucestershire. Not only great cappuccino and cakes, but also great and relaxed interior. Highly recommended!

They are styled as gourmet coffees and food on reclaimed furniture and that's a pretty fair description. The coffee was good and so were our Brie wraps and the salads weren't tired as they might have been on one of the hottest days of the year.

I visited Coffee 1 with my wife and daughter in Cirencester late one afternoon. Not only did the person serving us have a constant scowl on her face, she wouldn't even make eye contact. Clearly we had inconvenienced her by daring to walk in to the establishment and order drinks! Looking around the place it was all a bit grubby, with children's sticky hand prints on windows, tables not cleaned properly, also clanging and banging of crockery and cutlery. Looks like Coffee 1 are heading the same way as a similar leading (or not as the case may be) high street brand of coffee shop..................

It seems to me some people who complain have probably not worked in the service industry ... at really busy times, and this great site has a lot of busy times, it can be difficult to always keep on top of everything but I have always had great coffee and great service ... if your drink is cold just ask and it will be replaced, the staff will always help

Coffee was bitter and cold. Tea was also bitter. Hot chocolate ok but yet again cold. So glad we did no order food. Shall no be returning.

....customers plate of food!!! I guess that on the paper I was reading without saying a word is acceptable to some. Not to me! On the positive side the tea cake and coffee were quite nice. Other positives? I give in .....

Stopped for a coffee and some food on Saturday for my first visit to this particular Coffee 1. The place was half empty with dirty tables but that didn’t bother the many staff who stood about chatting, joking and playing on their phones. The food shelves were half empty, so I didn’t find anything that appealed to me. The coffee was standard Coffee 1. I frequently visit Coffee 1, this was my worst experience. The comfy chairs were dirty, Coffee 1 attempts the shabby chic thing which works well most of the time. However in this store shabby chic appears to mean dirty.

A very nice place to grab a coffee, with a few rather comfy sofas alongside the usual chairs and tables. Coffee is excellent and well-priced. The cakes looked scrummy, but it was a bit early to be tempted - apart from a caramel shortbread.

I came to ciren to meet my daughter for lunch. I was served by a young man called Chris. What a gentleman . I say down and I ate my almond croissant and I told him it was so tasty and that I love almond flavouring. He then told me that you do a syrup for drinks in almond flavour and he was asking if u was enjoying my good . What a credit to your business. I wish there were more young people in this world like him. THANKYOU to this young man Chris.

A tidy and nice place to grab a cup of coffee or tea in the afternoon. A little bit busy cuz full of visitors but still worth to go. The indoor decoration is unique and the sofa & cushion there are really comfortable.

i popped into coffee#1 cirencester at the weekend, it was so busy. Yet seemed only 2 members of staff who were actually doing their job. A Blonde lady at the till (unknown name as staff seem to not be clearly identified) and a tall lad making drinks. A small lady and two other lads just stood in a corner talking. When i questioned the lady at the till she said they were washing up and were working as quickly as they can, i beg to differ a store that busy needs staff who are actually contributing. Ive been to the store before and the same thing again, the lady at the till running around whilst the rest stand there or are shouting at each other. You have an assitant manager position advertised in your window coffee#1 i think you have it in that staff member already there appreciate the staff you have as those two seemed to be doing all the work of the 5 of them on shift, it needs a big shake up, promote the people doing it right and sort out the ones letting it down because the coffee is fantastic. Service needs improving.

Visited this store this morning as it opened for the day at 8am; I was greeted by Team Lead Leah who was bright and friendly offering a good morning and a smile the second the store was open!

Still can't fault this place ... even on a busy Saturday they provide great service and quality products ... love it

Nice atmosphere with standard deliberately-unmatching furniture and a huge cappuccino. Nice location and interesting bulding

I popped into Coffee No 1 in Cirencester twice last month whilst out shopping as it is usually one of...

I’ve been here plenty of times in the past but not recently due to working lots. I told my boyfriend...

I can not fault this place, have been to a few coffee shops in town and this one has easily...

If you’re after a warm welcome, service with a smile and to receive what you ordered, try elsewhere. Visited on...

Coffee and lunch, very expensive for tiny bowl of watery tasteless fish soup, with apparently no fish, supposed to be...

Busy and friendly coffee shop, plenty of seating all of which were full with a wide mix of customers. Good...

Absolutely amazing services, went in there and it had a friendly atmosphere and went to the till and ordered my...

I used to be a regular here but I’ve witnessed a decline in standards over the last couple of years. Staff seem less ‘swept up’, the teamwork seems non-existent, service is poorer, cleanliness has declined, and waiting times have risen. I’ve even left on a few occasions due to the length of time it’s taken to get served and when I haven’t I’ve very often received an incorrect order.

Called in for coffee mid morning on a rainy day cozy surroundings with friendly staff and excellent coffee. well worth a visit.

We previously visited this chain in Dorset so popped in around 4pm on a Sunday afternoon about a hour before it closed. There were several empty tables but they were vovrred with dirty cups and plates - it was as if the staff could not be bothered because it was nearly closing time. The unisex loos were not particularly nice as the loo seat was covered in urine. Despite this we did enjoy a lovely hot chocolate and maple/pecan square. A shame our experience was so different to the last time we visited this chain .

I visited on a drizzly Sunday afternoon in early October having checked ahead to confirm opening times. With me was a large group of family (8 of us) from out of town and the miserable weather seemed like a perfect excuse for a cosy coffee in town. We arrived just before 4.30 and settled ourselves at a table. When we went up to order we were told "We're closing in 15 minutes". I was surprised and asked if he meant only taking orders for another 15 mins but was told no, closing. When I queried this, pointing out they advertised 5pm as the closing time and not 4.45, I was told "I know but that's how it is." As that left too little time to sit down and have a coffee we were offered take out - it was tipping it down outside. He then suggested we visit Costa round the corner instead. The staff treated us with disdain and it an embarrassing experience. I used to be a regular but I won't be going back. There's better service and better coffee to be had in Cirencester.

Cute lil coffee place. Family friendly. Good selection of sandwiches, cakes, teas and coffees. Nice and relaxed informal environment. Packs of coffee available to buy there. We didn’t feel rushed to leave even when we’d finished. Toilets are pretty grim though. Thanks.

Popped in here today for coffee and porridge after my gym workout as I'd had enough of the poor service in costa. What a refreshing change! Fast, friendly efficient staff. Great quality food and relaxed atmosphere. The staff seemed to genuinely be enjoying their work and chatting to the customers. I shall be making this my regular coffee shop from now on!

I've been to other coffee #1 branches and received very good service, but upon my visit here, the staff behind the till seemed very unsure of what to do and lacked any basic initiative. I had to repeat my order numerous times to the person serving me, ordering two frappes, one small and one large, both without whipped cream, again which I repeated several times. Asking for a receipt was a battle as the lady was clearly put out by me asking. Glad I did, as I was overcharged. Getting a refund was difficult as the person serving me did not know what to do, eventually getting another staff member who just came over and gave me the difference out of the till. My drinks were ready, both with whipped cream on (face palm). I informed the staff member that I had requested them both without and he offered to remake them, but I said it was fine, he can just push the cream off them please. Then the drinks themselves, the frappes, were no more than powdery tasting milk, not what I'd expect for a frappe (compared to costa and Starbucks standards). Very poor value for money for £7! Disappointed, but the staff are definitely in need of improved training and attention to detail on their customer service and communication. Won't rush back.

Surprised how badly run this place is. They’ve lost a load of staff recently and no-one seems to have anticipated that the students who work in Coffee#1 have in the last week all gone back to uni.No-one seems to be in charge. Slow, tables full of empty cups, one poor woman behind the counter doing everything.Terribly managed.Disappointing.

I like this place. It caters for everyone - young and old. There are crayons and stuff for the children, you can get in in a wheelchair and if you're lucky get a comfortable seat.I go here regularly as the coffee is good, there is an assortment of teas and a load of other beverages - hot and cold. The food is like most of the towns cafes.... but the staff are really pleasant and that makes up for the mundane.

Coffee was great, seating area is very cosy, especially on the rainy day that we were there. Great place to relax and enjoy a magazine.

Visited this Coffee#1 on Tuesday 29th August 2017 just before 5:00 pm.I was a bit surprised to be asked by the assistant "would you like milk with your tea?" I replied "Yes", when we got to a table it was noticed that the milk containers were to say the least 'a bit grubby' on the inside. The milk containers need a really good clean, (if there is a dishwasher then what is wrong with a good scrub by hand?). One of the teapots we had difficulty trying to pour tea out of into a cup. Had to virtually dismantle teapot to work out why.The polenta and orange cake is normally very good in other Coffee#1s but this was a bit dry.Both toilets did not have any paper towels to dry hands and one toilet also did not have any toilet rolls!I'm sorry but this was unacceptable from the usual good standard in other Coffee#1s.

Visited thornbury and warminster recently very good but today in cirencester, coffee tasted odd, knife i have fir my cake was dirty, green tea my daughter had tasted odd too. Toilets were awful, toilet seat needs fixing, young man who served us Dan seemed very miserable. Will not be returning in a hurry. Also hardly any cakes on display at 10.30am whats going on?

Coffee#1 is probably my favourite coffee chain. The coffee usually has a pleasant kick, the atmosphere within their cafes is usually friendly and bustling but on this occasion all the things I value about Coffee#1 were sadly lacking. We've used the Cirencester branch a number of times before (often sitting outside when we were smokers) but today we came into a very quiet cafe, the main barista machine was being serviced and the place felt slightly dismal. We had a couple of coffees and some tap water. The tap water was in a jug by the condiments - not sure how long it had been sitting there - the water was pretty warm and full of bubbles, the glasses streaked and unappealing. The coffee was, at best, passable but the thing which struck me more than anything else was the shabbiness of the entire place. The walls were stained, the windows streaked, the cups and saucers looked unclean. C'mon Cirencester branch - time to put in a bit more effort. You're letting the side down.

We called into this cafe as we were in desperate need of some refreshment on arrival in Cirencester. The cafe was extremely busy with lots of families sitting inside and out. We managed to grab a table but had to move all of the dirty crocks ourselves as no baristas had been to buss tables. The girl on till was pleasant enough but I had to shout virtually to make her hear the order as cafe so noisy inside. I thought it extremely odd that she popped our food at the back of her work station beside somebody elses order, I asked her if i could take our food over to our table and she looked surprised and said " oh ..yeah ... ok then" which I found very peculiar, how else was it going to get there? Whilst awaiting my drinks I watched a woman with a larger order pull a puzzled face when asked by young chap if everything was there? She said it was, except for her food! Said food was forgotten about sitting behind the young girl at her work station. What a strange system? The food and beverages were quite nice but the procedure that these baristas follow is bizarre. The cafe was extremely cluttered for the whole of our visit. I did smile to myself when in the toilet -when I caught sight of the spelling error on the sign, on back of door which had been corrected by the grammar police.

We went for lunch , the panini and slaw were great but I was very disappointed by the grubbyness of its tea pots , milk pots and general cafe areas , at least the toilets were clean, All young staff , bit slow service , it's a shame as been to other branches which were so good, their food especially is great,

We popped in during a day trip to Cirencester during our holiday in the Cotswolds. The decor is appealing and the cafe was large so as a party of 5 we knew we'd get a seat. Unfortunately the cafe was so disappointing. The cups, teapot, milk jugs were all teastained, watermarked and dirty. There were more tables heaped up with empty cups and dirty plates than there were clean tables, and the staff even came and wiped the table down but didn't think to remove any of the empties? Even the bathroom was dirty - my poor sister had to clean the urine spattered toilet for a good 5 mins before she could even sit on it, and there was no soap!! There were three girls working there who were gossiping behind the counter rather than dealing with the filthy state of the cafe, and they were singing inappropriate song lyrics while serving customers - my husband was a bit surprised to hear the girl singing 'I know you want to see me naked' (Rihanna!!) while collecting his coffee!!Overall the management need to really pull their socks up.

Quick lunch while visiting Cirencester, full when we first walked past but by one the crowds had dispersed, excellent pea soup, fresh squeezed fruit juices and paninis.Helpful and friendly staff. Food freshly prepared and served quickly.Only slight downside was the toilet seat was not attached properly and would not remain upright.

Probably the worst place I have been in during my long life. Filthy tables with a floor covered in water and dirty paper towels. The water bottle was cloudy with sediment at the bottom and the glasses were also in need of a good scrub. My cup of tea was served on a dirty tray with the milk slurped out of the jug. My husband refused to have a drink and went to the loo. He said this was filthy too in the worst possible way. Needs to be inspected by the Environmental Health.

Very good cafe with excellent coffee, small cost increase recently, with good selection of food and cakes. Nice setting.

Great for catching up over a coffee with friends - comfortable sofas and relaxed atmosphere - good service too

Popped in here for lunch while on holiday in Cirencester. It was Ok but my teapot was not clean and the service was overly friendly.

The young woman who took our order had no eye contact, had a miserable and off-hand manner, and did not even say thank you. When my 'warm croissant with cheese' arrived, it was squashed completely flat in a press...like a lukewarm pancake. The whole point of a croissant is to be light and flaky, risen with thin layers of pastry...any decent chef or cook would have been appalled to have this junk served up! After paying £9.00 for our order of 1 smoothie, a croissant, and a decaff coffee...which I was told to go and pick up myself, after they had brought the rest of the order to the table I was extremely dissapointed. I Won't be returning!

Have visited a couple of Coffee#1s around and they are all pretty consistent - good standards of coffee and food and lovely staff. Cheaper than some other chain coffee shops too.

Quite difficult to find a seat at busy times, but its worth it. Coffee is fabulous, and I can recommend the pastries too. Very friendly service and a great environment if you're eating alone as there are plenty of smaller tables tucked away if you want to get on with some reading. Totally recommend!

Coffee1 is becoming my preferred stop for coffee and tea breaks- service well in excess of major competitors. Visited here Saturday afternoon and foundEfficient pleasant staffFast service from well organised staffExcellent orange and polenta cake.Thank you

Whenever we are in Cirencester we alway call as it is a very comfortable place to spend a short while over a good coffee

A big group of us were warmly welcomed here which was great given they were already busy. The quality of the coffee measured up too!

Only popped in for a takeaway coffee. The staff were friendly and the coffee tasted as good as anywhere. Will eat there next time.