Coffee#1 in Chichester

Grabbed coffee and snacks, coffee was really nice, service is good, alternative diary available, bakery fresh, nice atmosphere

Some time since I’ve written a review for here. Come here quite often & noticed they don’t get many reviews, so thought time for a new one !!! Coffee #1 is obviously a smaller chain coffee shop, this one is in the heart of independently minded Southbourne & I feel it sits quite well with the Southbourne vibe. It’s quite large inside with plenty of comfy seating. Good friendly atmosphere & staff are friendly too. Coffee & snacks all good quality. Dogs are welcome which is also a bonus.

Horrendous ordered online and order accepted 45 minutes later order cancelled no explanation as to why tired to contact no answer

Recently visited with friends for coffee & catch-up. For a Sunday morning it was surprisingly already quite full. Decor is the same as all the other Coffee No1's. Coffee was good & strong. Good selection of things to eat. Used the unisex toilet whilst there, sadly not well looked after, no tissue paper & a bit messy which is surprising as ours was an early visit.

Everything was good. Sitting reading a review saying there’s no internet…. Go figure, there really is, come try it!!!!

We had a caramel and a chocolate frappe with piece of carrot and walnut cake all were lovely nice staff and nice decor lovely and cool with the air con on a very hot anoon! Would be a 5 rating but think a bit pricey!

Lovely clean coffee shop, friendly welcoming staff, location in high street, dog friendly and reasonable price, wonderful coffee

Nice coffee shop with nice decor nice staff and relaxed atmosphere the tea cakes are huge but wld recommend well done as don't toast enough otherwise some items a little pricey but good selection and white hot chocolate lovely

Really love their selection of cakes and treats , a bit of an indulgence but I love it here and certainly recommend!

So good we had to go back. First visit was white hot chocolate and a normal hot chocolate. Both hit the mark. Second visit latte and a flat white. Both times excellent service with a smile

Ace place where the barista gets to know you and knows your favourite drink. Such personal service is very rare, these days.

I have tried many Coffee#1 outlets in the south of England and this is no different to the others. They are all excellent. We had Flat Whites with Cappuccino Cake. Lovely. This particular outlet is larger and more pleasant than some of the others in the franchise.

Since Coffee 1 has opened in Southbourne it’s my new go to- amazing coffee and the staff are really friendly. Been going here most weekends and never had a bad experience. Georgia is especially efficient but they all make equally nice coffee! Would definitely recommend.

lovely visit, was served by Jenny who was very helpful and explained the difference between their two types of coffees, thoroughly enjoyed my visit

Typically coffee shop really Staff always look exhausted Rubbish annoying music Standard coffee Good variety of cakes

Fab coffee shop. Gluten and dairy free goodies on offer too. Friendly staff. Highly recommended. Relaxed vibe. 😁

We go here often but each time we wonder why! There is a very obvious lack of staff and some of them are downright grumpy, except the manageress who is always happy and cheery. Tables are never cleared or cleaned and if you want a table the only option is to clear it yourself. They are always running out of cakes and accompaniments (they never have any jam for the tea cakes, not a major issue but you shouldn't advertise something you don't ever have). The area manager needs to take a good look at this branch and also other cafes in southbourne as they all manage to run clean, well staffed and well stocked cafes.

First, for Trip Advisor's benefit, I note that this branch of Coffee No 1 is in Southbourne, Bournemouth - not West Sussex. Like others below, I too am reviewing the Bournemouth branch, since this appears to be the listing for it.When we first visited here last year we were very impressed - great coffee, good food, very friendly, comfortable, etc. Nice atmosphere. But in a series of visits since - I think we've been five times now - the initial favourable impressions have gone. They have problems here - poor service (you can wait fifteen minutes to request a coffee) and unavailability of menu items. Are they short-staffed? Certainly the staff they do have are hard pressed; often it seems one person is expected to run the counter, clear tables, prepare food etc. So although there's still some really good aspects - great coffee, some really fine cakes - these are spoilt by the negatives. It's hard to feel positive after you've waited in a queue and then left before ever reaching the counter, because you ran out of time. And as others have commented, if you do get served the place can seem a bit uninviting, simply because there isn't anyone to clear tables. However, my main gripes would be the slow service and the unapologetic way this is dealt with. I've also had the sense on a couple of visits that the counter staff are more sympathetic to the younger (less demanding?) people who come in than to the older. It's sad, because there's clearly a market here - the Costa opposite is always packed and copes well. But Coffee No 1 seems to be trying to do things on the cheap and it can show.

This is a comfortable, roomy coffee shop on Southbourne Grove. They also serve light meals (toasted paninis etc.) as well as a selection of very nice coffees with efficient service. There's plenty of choice on the High Street for coffee and I think this is one of my preferred venues. Very good.

Staff were brilliant and great selection on the menu, clean and nice decor, reasonable price and good atmosphere.

I am not new to cofee #1 and regularly visit the Southbourne branch. Not only is the location in the heart of Southbourne and so close to the beautiful beaches, but the quality of coffee is outstanding. With friendly service, the baristas surely know about their product and create beautiful high quality drinks. There is a friendly and community vibe within the store - it definitely had the feel of an independent coffee store. Prices are reasonable and there is a selection of cakes and lunch items available.

I've been using this coffee shop for just over year now with my friends. I am shocked to read some of the reviews on TripAdvisor, as they are genuinely not a true reflection. This coffee shop is great!! I'm a very fussy coffee drinker and I've always found the coffee delicious, the service very friendly and attentive. That's why I go back! The drinks and food are reasonably priced and fresh. Coming from a hotel and food safety training background I notice everything and can see the staff keep it spotlessly clean.

Service was slightly slow when ordering a cappuccino, (No one else was waiting) went to go sit down and there were quite a few empty seats but trays with finished drinks remained on the tables; restricting peoples access. No one wants to move someone else finished drinks especially when you want to enjoy a relaxing drink.

Around 30% full and most of the unoccupied tables had not been cleared or cleaned. Naturally it’s a working cafe so expect the odd on or two but not in this case. So cleared the table I wanted myself but could not clean it.

Went there today, it took along time to be service, and the customer Service by the man was very cold, which puts me off and created an unfriendly atmosphere, I may go back but will think twice, also it took too long to be served and Customer Service seems to be put to the bottom of this Coffee Shop's priority. Nice and roomy and cakes were nice

Wide range of flavours. This place has never let me down. I would recommend this place due to the cost, value for money and atmosphere.

Love the coffee but the service is so slow it puts me off using it daily! Every time I’ve been in there the queue takes 10-15 minutes to get served it’s painful!

Terrible barista skills. More training on textueing milk massively needed. Buent milk really does not taate pleasant either. I asked for 1 latte to be made not too hot, the barista then burnt it, i asked if it could be remade, she rolled her eyes and snoggered with a colleague. Bad customer service right there. Cakes were half frozen still. Coffee tasted very bitter (service calibration clearly not practised).

II wasn this newish Coffee shop in Fisherman's Walk at around 0845 in the morning. 4 people in the queue, only one person doing things. 20min wait. Not impressed.

This is the newest coffee shop in Southbourne and looks great. Having visited twice it appears there is still work to do on the guest experience because it has not yet clicked into place. The flow of order, preparation, payment and delivery is slowing down the staff - who also need some investment in terms of service and technical training. On both visits wait times for coffee have been up at the ten minute mark - from joining the queue to receiving the item - and this is poor! Staff appears unsure of what product is which and having the barista also prepare hot food does not work. The coffee tastes great though and there are always people inside so maybe it's just me!

Love coming to this branch but on every occasion it is too chilly to want to stay. This is because the windows and door are open and the air con is in operation. Fine during a heatwave but not on an average British summers day. Don't feel as if i want to sit for long.

Only two serving and long queue. Only a new place but will lose customers. They've stopped doing the Reuben sandwiches also. Staff are always very friendly and the coffee is good.