Coffee#1 in Tewkesbury

Tasty coffee, great froth on the cappuccinos, especially from the Manager, who I think is called Ryan? He’s also obviously taught the new young man well too, I can scoop up my froth, and turn the spoon upside and it won’t budge. Perfection! 😊

We love Coffee#1! Great tasting coffee, always an extensive range of cakes and pastries, and it’s a large, spacious place, so we don’t feel cramped. Large tables, so we can occasionally play board games with my sons and their friends. But the best part of our Tewkesbury Coffee#1? The great staff! SO kind and helpful towards my InLaws, who regularly visit. All are kind and efficient, but especially the gentleman Manager, and the older lady, with red hair. We love you both, you are part of our coffee experience! (Don’t be offended by my ‘older lady’ description, I only mean to distinguish you from the ‘younger’ ladies 🤭)

I have been going to Coffee 1 in Tewkesbury since it opened. But today the coffee I received was shocking poor. I pointed it out but the staff were so rude. So noisy in there with staff banging cups and plates, couldn’t enjoy our drinks. Sadly crossed off my list.

Visited the Tewkesbury store for a coffee and sandwich with my friend. Found that I did not agree with any of the recent reviews. The coffee shop was extremely tidy to a high standard and although was busy seemed service was running incredibly smooth. The manager was very professional and seemed to be doing a superb job and everything under control. Although busy, was a very cozy and spacious place to have a catch up with a friend. Was very happy and will definitely be returning in a hurry! Really good experience and would recommend.

Grubby. Staff monosyllabic. Toastie - okay. Coffee - okay. Nothing else to say - won't return. Tripadvisor requires a minimum of 100 characters per review?????

A regular at several coffee one shops but recently the standard on all of them has dropped drastically. Currently in Tewkesbury waited ages to get served and struggled to find a table that wasn’t piled high with cups and trays without exaggeration every table had dirty crockery. Finally when the queue cleared the three girls behind the counter continued to have a chat leaving all the tables cluttered. My wife had just visited the toilets and commented that she’s seen cleaner ones at Glastonbury!

We had hopes that it would improve with a new manager , alas not . Still serving stale tea cakes that are flattened and burnt to a crisp . Understaffed and very slow service . I just want to be able to buy a coffee and food and be served efficiently . Coffee one unfortunately this seems to be a problem with a lot of your shops .

Cosy and laid back atmosphere. Was here with my niece with special needs, she had a little accident and manageress couldn't have been more friendly and practical, lovely coffee and food also

2nd visit of the week and poor staff that’s all I say 1 team member doing till food and drinks with queues out the door 20minutes to get 1 lattes on both occasions with only one person in front of me . Sunday the poor lady was rushed off her feet as the other team member left at 2 pm .

Me and partner came for a light snack and a drink. As pub managers, we were shocked at how poor the service was and how poorly managed your team are. Two members of staff were rushing around, completing all the orders, while a young blonde ignores customer to restock the cakes (which did not need restocking). As much as we see the importance in the job, far too many people were in the queue for that job to be prioritised. We almost walked out due to the lack of service. We do not recommend coming here if you just want a quick drink and welcoming service!!!

Bigger than the one that I have been to in Pershore & possibly more choice. The kids enjoy popping in for a gingerbread while I have a coffee.

Went in on Boxing Day ! Should’ve been shut and I shouldn’t of gone in, nevertheless I’m glad I did. Not only did the lady serving on her own do a terrific job, she opened up early (30 mins) as she said there were a few customers waiting ! She multi tasked and kept the massive queue ticking over nicely. Coffee was very good as well! The ladies name is Sandra and she is the most efficient barrister I’ve ever seen. Thumbs up

Lovely staff serving today. We went in for coffee and a relax with our small dog. The service was excellent and the delicious coffee made exactly how we requested. I find the food selection good, if very overpriced. Very clean premises inside. Would certainly return when next visiting Tewkesbury.

The coffee and cakes are OK - assuming you can ever get served. Service is at a glacial pace and there's frequently just one very slow person serving, even at busy times of the day, while a queue stretches out onto the High Street. And this means tables don't get cleaned very often or very thoroughly. If you're in a wheelchair, the tables are packed too close together (so much for social distancing) at the front of the cafe and because of the constant queue, getting past to go to the back where there's more room is very difficult. If you're disabled and have trouble standing, don't even bother, given the length of the queue and the speed at which it moves. I've been to other Coffee #1 branches in the south west and most seem fine - it's just Tewkesbury where they're slow and unfriendly.

Experience very much depends on who is 'on duty' sometimes very good, sometimes it is though they couldn't care less whether you were a customer or not.

Met with a very rude woman behind the till, later found out to be a manager. From reading comments I'm clearly not alone in my experience. Other staff did not seem happy, I wouldn't be either working with her. Such a shame.

I visited here with my family on Saturday morning to be greeted rudely by the female manager (I think her name was Sandra). She rudely said I would have to wait as she was busy. When she finally got round to serving me she was...

I visited coffee#1 in Tewkesbury on Monday 22nd August to be faced by a very rude woman behind the counter speaking horribly to any one who spoke to her (customers and staff). When I got to being served I ask to speak to the manager about it but when I was told it was the rude woman I decided not to speak to her. Why anybody would work for that rude and horrible person god only knows as the other staff working are really pleasantl and welcoming. If this is the sort of manager you want to run your shops you don’t deserve loyal staff or customers.

I went to Coffee 1 Tewkesbury and bought 2 small coffee at £2.20 each , and the middle age lady with the glasses charged me £9.50, That is day light rubbery , I found that unkind and unforgivable, pure evil, for a woman that age,...

Lovely to stop our High Street stroll for a sit in leather arm chairs with lovely hot drinks, couple of cakes and read for half an hour.

I go to coffee shops to get a good latte in a proper cup, not a paper cup! Coffee no 1 must have a new 'excuse' policy as this is happening regularly now. This store was doing this, so opted for Costa Coffee instead.

Coffee lovely, cake fab, but dogs jumping up at the table and one member of staff fussing around a dog and feeding it,whilst others worked,didn'seem right,did she wash her hands before serving? Dogs on seats!! Wouldn't go again

Really couldn't have wished for better service, especially as my grand daughter knocked her hot chocolate over which was swiftly replaced. Thank you.

Dismissive and surly staff to the point of rudeness. Will not use again. Opened 30 minutes late without apology. Dreadful attitude

a lovely feel to this place, delicious coffee and cake, friendly staff. a welcoming environment for everybody.

I was not over impressed with this particular branch but the chain itself is pretty good. The staff were a bit disinterested and there was not much on offer in the way of snacks. Card only which irritated me a little.

I'm usually a huge fan of Coffee 1 in Chippenham—good food, good coffee, all-round win. The Tewkesbury branch is another story. On the face of it, everything looked the same to Chippenham. Thinking of taking advantage of a chain's reliability, I made my usual order—regular...

Staff keeping covid standards at all times.. Masks on in line.. Safe environment 👍.. Just wish we have cups and crockery..

First visit to the area was excellent. The products in this cafe is one of the best we’ve been to in the chain. Highly recommended

A popular coffee shop which is part of a successful chain. The coffees and cakes are consistant across all branches of Coffee #1 and it’s a good place to go for gluten free and dairy free options. A few extra cushions on the chairs would...

We have been here quite a few times in the past and had fancy hot chocolates most visits. They were very nice but very sweet so as we have both started dieting this time we just had a simple black coffee and a flat white....

Great coffee, staff generally pleasant, but often more focused on their own conversations than dealing with the customer , sandwiches nice but pricey. Cakes very good. But toilets always smell & floors are always wet. Would benefit from an air freshener in them ! Sometimes...

Great service and lovely coffee. A great selection of coffee and cake. A lovely atmosphere inside. Plenty of seating

Just popped in for a coffee when passing threw Tewksbury and had a very enjoyable visit. Really good cup of coffee and excellent cake. Very quirky and comfortable.

Lots of seating, v helpful and friendly staff, good tea and amazing cakes. I enjoy visiting Coffee #1 whenever I can, and in different locations. Tewkesbury one was a pleasure to visit.

In the high street good size interior, modern rustic look.Nice coffee, pleasant and good choice of cakes and pastries. Nice atmosphere.

Clean and tidy. I tried the coffee and found it slightly underpowered. The inside of the coffee shop is roomy with a variety of seats and tables. Better than the chain shops, but it could do with a stronger coffee blend.

Nice atmosphere, good service and value for money. And many thanks for keeping safe my partners hat after he left it in your cafe.

Friendly coffee shop on the lines of Caffe Nero and much superior to the Costa opposite. It would be better if it offered Tewkesbury mustard and other local foods.

Most relaxed Coffee in Tewkesbury, always great tasting coffee. And if your peckish there line in cakes is good.

High street coffee shop, very busy Saturday morning, but fast quality service, comfortable stop for the needed caffeine hit

Una cafetería bellamente decorada con muchas mesas y un excelente menú. Me dieron la frappe de crema de fresa que era muy sabrosa y mini donas que eran un pequeño lujo. Me encantaría volver aquí para probar más de las excelentes bebidas disponibles y pensar que es un ambiente encantador para ponerse al día con amigos o hacer algo de trabajo.

Nice coffee and a good selection of cakes. It’s fabulous to find somewhere with a choice of gluten free options and dairy free milks alternatives. The staff are friendly and welcoming. The decor is stylish, although some of the chairs are tatty, and due for re-upholstering. The toilets could be kept cleaner.

A friendly relaxing coffee shop. Soft leather sofas. Great leaf tea and tuna panini . Lovely to find an independent coffee shop.

This is a lovely cafe but our coffee wasn't great. It's a shame as they have invested in decent coffee beans but the staff don't seem to have been trained in how to turn them into great coffee.

Went again recently to this coffee shop and must say every time I go there it is consistently good. Plenty of space, decor great, service happy and quick and very well located. Also have changing facilities and helpful if you visit with a baby.

Use this cafe regularly, I love the decor so much I copied it in my own house! Great coffee and cakes/ snacks. Lovely girl on staff, very pleasant visit every time. Located on the Tewkesbury high street

Unfailingly good coffee and service. Always warm and welcoming, sometimes too busy. I ,love the Welsh cakes as well as the coffee

A todos los nietos les encanta ir a tomar café (jugo de manzana) y pastel aquí, no me dejarán ir a ningún otro lugar. El personal es excelente y el ambiente realmente funciona, todo el lugar tiene un ambiente relajado, con una mezcla de personas que lo hacen sentir acogedor.

Esto tiene una sensación mucho más individual que la otra "cadena" de cafeterías en Tewkesbury, sin embargo, no se acerca a las de propiedad privada, de las cuales hay muchas. Ordena desde un mostrador muy pequeño para que siempre haya una cola, pero también hay poco tiempo para elegir algo para comer, ya que no puede ver la pantalla hasta que esté en la caja. Los pasteles son pequeños pero deliciosos y, como las bebidas a precios razonables, sería bueno, sin embargo, tomar dos tazas de té de una olla en lugar de una y un goteo. El personal es joven, educado y eficiente. Los asientos varían de las mesas a los sofás, está bien espaciado, pero tenga cuidado con la parte de atrás (a menos que usted tenga hijos), ¡ya que aquí es donde se esconden los niños pequeños! El motivo de mi calificación promedio es el de los inodoros, solo uno y una instalación para discapacitados / cambio de bebés: muy pocos para tantos clientes. Evito activamente usarlos ya que muchas personas han estado allí. Siempre están bastante húmedos y malolientes, a menudo con papel higiénico en el suelo. No estoy seguro de cuándo se limpian o revisan, pero debería ser más frecuente.

La primera vez que entré en esta sucursal, no sabía que era parte de una cadena. Simplemente no parece el mismo tipo de establecimiento que, por ejemplo, Costa o Starbuck's. Se siente más como una cafetería independiente, ¡y lo digo de buena manera!

The coffee at this coffee shop is excellent. It is served by friendly and helpful staff. There is, however, one thing that makes this establishment stand out and that is that it is dog friendly. A big woof to that!

A brief visit inside Coffee 1 on Thursday 23/07/18 mid-afternoon, service very good & ordering at the counter straight forward. Delicious Cappuccino & Cake & Spacious inside with plenty of seating & tables. Cost GBP 5.55

Stopped here a few weeks ago, friendly staff, nice cafe. Tried their smoothies and frappes, wish we hadn't not that tasty, shame as they sounded nice.

We wandered through the town looking for a tea shop . Lots of empty shops and the few other tea shops were not inviting and did not seem to have a river view . Coffee #1 was on the main street with air conditioning and was just what we were looking for after a 5 mile walk on a warm day . Pleasant staff and sometimes the chains can be the best option.

Very quick and very friendly staff. I was covering a shop in the town which I have never been in before. Service with a smile. I’ll be definitely returning to get my morning coffee when I cover again.

Cappuccino with soya milk and cinnamon sprinkle available, as well as standard version with chocolate. Good range of cakes and interesting savory snacks, although we did not try them this time. Pleased that the cafe is open later than most. We will come again.

We have been in other Coffee#1 shops before and this one did not let down. Americano coffee excellent and staff helpful and friendly.

What makes the difference between one coffee shop and another...the people, the service,mthe feeling that you'll go back again and again. They've got it sorted... Oh, and the fruits of the forest cheesecake, WOW

There are several Coffee #1"s in the South Midlands/South West area, we have visited at least a dozen branches and every one has been good, but the Tewkesbury coffee shop (along with the one in Thornbury near Bristol) is and remains our favourite. The staff are excellent, nothing is too much trouble and they are always helpful and welcoming. The ambience is good, relaxing and mostly comfortable, though a couple of the 'comfy' chairs have perhaps past their prime and need replacing! I can recommend this chain without reservation, the coffee and food is always of the highest quality. Superior and more atmospheric than the other main chains.

I am a regular visitor to Coffee1, often several times in the week. Since having my son Coffee1 has proved to be a very baby friendly place. The store is spacious allowing easy access for several buggy’s, baby changing facilities adequate but most importantly the staff realise it’s hard to juggle hot coffee and an infant and go out of their way to help you out.

Called in after trip up from North Devon . Lovely coffee house with room between tables ! ( I hate being jammed in ) Friendly and efficient service , excellent coffee ( and I'm very fussy about coffee ) Gorgeous cakes , quite small and quite expensive but extremely enjoyable . Would return when next in Tewkwsbury

Dropped in for a lunchtime coffee and hot chocolate - we soon regretted it. Whilst the service was good, the product left a lot to be desired - one weak burnt coffee and one insipid hot chocolate. Time prevented us from getting them changed - not Coffee 1's normal standard by any means. Very dissappointed.

Great service with the new staff here. Always excellent coffee and yummy cakes. Love all the new savoury ranges. comfy seats.

Visitamos un par de veces. Gran Café. Caliente pero no hirviendo, como debe ser. Al menos te pregunta si quieres chocolate encima y no las cosas en sprinkle automáticamente. Que destruye el sabor del café. fabulosa selección de pasteles. Realmente me gustó el espacio entre las mesas, al menos no tienen que soportar otras conversaciones pueblos o que nos echaran cuando alguien sea asientos o levantarse.

Visitamos aquí regularmente, pero ahora pensando en ir a otra cafetería en la carretera. El ruido de platos y tazas de ser lanzado a en la pequeña cocina es tan fuerte que tienes que gritar para ser escuchado. Otro cliente no puedo quejarme pero ha hecho ninguna diferencia.

We stopped off here about 6 months ago and thought this coffee shop was excellent but going back the coffee and sandwiches were just as good but the toilets weren't very clean and at least one member of staff kept throwing what sounded like plates and cups into a sink which echoed around the shop

Ambiente tranquilo, limpio y ordenado, bonitas zonas de asientos. El servicio es rápido incluso cuando es a veces muy concurrido. Sirve una selección de café, pasteles y aperitivos. Asientos cómodo.

El café, el personal agradable en general, sándwiches muy bien, pero es caro. Tartas muy bueno. Pero inodoros siempre olor y pisos son siempre húmeda. Se beneficiaría de un ambientador en ellos!

Coffee shop in Ledbury only opened a few days ago so not yet on trip advisor. Wonderful coffee, friendly staff in airy, fresh surroundings

We visit here quite often for coffee and tea. Good coffee (although sometimes not as hot as I'd like) and a good selection of sweet accompaniments. My favourite is caramel shortbread.No Wi-Fi. There is more seating than you might at first think as the shop runs quite far back from the road.

Used to love Coffee No1 it was a nice independent offering different things to the other chains but I feel it hasn't kept up with food trends. Food selection is very limited and pretty uninspired and often they've run out of many of the sandwiches by 1pm. Coffee is good , the atmosphere is nice and the Portuguese custard tarts are lovely but they are being usurped by all the coffee shops I go to that do things like turmeric lattes, coconut porridge , raw bars ( it really wouldn't be hard to sell a few Nakd bars at the checkout). There are no healthy options or treats and when even Starbucks does almond and coconut milk and Costa does oat milk, their lack of dairy alternatives is really poor

Nice big and friendly place. Love the range of Panini's and cakes on offer and the coffee is great. Very popular at lunchtimes so get in early or the options for lunch become limited later as they run out of food. Staff are always welcoming and friendly.

Found the coffee good and a range of gluten free cakes on offer which is always a bonus. Plenty of room for manoeuvring the buggy around aswell.

Have visited several of these chain of coffee shops, but this is certainly one of the best. The staff are great, and the hot drinks are always hot rather than luke warm. Spend some time reading the quotations on the walls!!

A little oasis in Tewkesbury town centre, proper tea in a pot, gorgeous hot chocolate, great bacon buttie and lush hot croissant and butter, perfect all round

Stopped for a break and ordered coffee. It came in large cups and was absolutely perfect. Even ordered a second cup.

Been here a few times, love the coffee and the tea. The coffee shop is quite quirky too. There's a moody barista but she still makes good coffee. Will be returning

The coffee is very good. My partner drinks decaf and he said it was the best he'd had as normally they are watery. Good choice of cakes.

Nice coffee when we arrived at 2pm with prompt service; we were the only ones being served at that time. The cafe filled up gradually over the next hour before we then left. It was a pleasant seating area with a variety of sofas, tables and seats. We had to first clear our table though of crockery and glasses from previous customers. The toilet facilities are just two: one disabled and one unisex. I went the unisex but was overwhelmed by the smell of urine, which was visible on the floor and on the toilet pan itself. Not good! These facilities need to be checked and cleaned more regularly during busy times?

Staying in Tewkesbury going up the high street first time we've been in this particular coffee shop the coffee is always great in coffee number 1, as it is here staff very nice, toilets could be a bit better, will definitely go and sit in next time over at Tewkesbury nice atmosphere ☺

We've been to coffee No1 numerous times. It's always a great place to stop for a break. Nice coffee, plenty of variety, good snacks. Service has always been friendly and efficient

Called in on a cold winters day, nicely laid out coffee shop with ample space between tables and comfortable furniture.A lovely unhurried atmosphere and pleasing decor, toilet facilities adequate but small hand basin and toilet paper dispenser awkward as second roll of paper was inaccessible.Overall a very pleasant place to enjoy a good cup of coffee and I can definately recommend the almond croissants too.My only negative was that there was no internet hence I have not given them 5/5 but other than that it was less frenetic than the other big coffee house names.....

I have visited this place a couple of times and even though the coffee is one of the best I have ever tried, the service really lets this place down. Especially one of the staff members has been incredibly unfriendly and unwelcoming on various occasions and this has really ruined the whole experience and has put me off returning again.

En-route back to Norfolk from the Forest of Dean, we were feeling peckish to detoured into Tewkesbury for a coffee and a snack.Most interesting layout inside - very relaxing and good atmosphere.Two lovely cups of coffee and some interesting food / salad later and we were on our way.Well done everyone.

We don't get to Tewkesbury often, happened to be in the area and needed refreshments.....found a Coffee 1 in the High street, having used their branch in Pershore we knew it would be worth popping in.Good and busy, but not a long queue....a mix of couples, families and singles.Plenty of seating so easy to select a quieter area if you didn't want to be near busy kids etc!A great range of cakes, cookies and savoury items, event though this was after 2pm....the staff were welcoming and offered advice on the variety of coffee...we shared a warm parmesan/sundried tomato muffin and a chocolate tiffin ...both excellent , good portions. Coffee was great, the latte had a spider web pattern as it was Halloween w/end...nice touch.Tables were cleared swiftly, we didn't feel pushed to leave which was nice and does happen in some larger branded coffee houses.All in all a great experience, recommended to all...they have pitched it just right!

I strongly recommend this cafe as the atmosphere was so relaxing and staff very friendly. Lovely light lunches, latte coffee best I have had!

A pleasant change of allegiance and very enjoyable plenty of space and very tasty coffees and pastries

Fabulous coffee and tea house, lovely atmosphere and great staff. Love the English breakfast tea, hot chocolate is lush too

This was our first visit and the coffee was really good, service was friendly and efficient and the overall ambience was very relaxing. Definitely worth calling in if you are visiting Tewkesbury.

Just called in for coffee and cake, brilliant service, taste and ambiance Every time the same great coffee house Thank you

Me and boyfriend went here when we went to Tewkesbury for a look around and stopped off here. He goes to coffee #1 a lot in Gloucester, so thought we should see what this one was like. When we first walked in our first thought was that it is rather dark but a lovely cafe. We found somewhere to sit near the back of the shop which was nice and quiet and had a bit more lighting. I had a hot chocolate with cream and my boyfriend had a latte and we both had a cake each. It was all really nice and we enjoyed sitting there just for a chat/relax in the nice homely atmosphere.

I am a regular visitor and the coffee is always good. more recently I find I have to clear a table to sit down as service seems quite slow. The staff are generally friendly, some more so than others and there does seem to be a high staff turnover. The cakes are great, the teacakes are always popular as they are so huge and perfect for sharing! The quality of the coffee is better than most of the other chains but some of teh smaller coffee shops in Tewkesbury will give you a friendlier service but the quality here is good and consistent.

I'm not usually a fan of chain store cafes but we called in early Sunday morning whilst cycling to Bristol. A nice homely atmosphere, roomy with comfy chairs and sofas . Good choice of cakes, tea cakes and toast all very reasonably priced. The staff were helpful very pleasant. The place was very clean.

Coffee 1 is a warm friendly coffee shop and more. You can sit at the window & watch the world go by. Find a quiet corner to read your book. Let the children do there colouring books or play with there small toys as the tables at the back are very large. They have books & papers for you to read. Coffee, Tea, & drinks are excellent as are the sandwiches & cakes. This is a very comfortable coffee shop to wile away the time & catch up with friends. Go visit you wont be disappointed.

We visited while staying in Tewkesbury for the weekend.The bacon rolls were full of quality bacon .The choice of coffee,tea and hot chocolate was amazing.We enjoyed a lovely cappuccino and hot chocolate.I enjoyed the largest almond croissant and today we sampled the citron tart and carrot cake.The place is very friendly and has a great atmosphere.

Went on a hot afternoon for a much needed cold drink. They were offering two cold drinks for the price of one at a specific time of day. I ordered one of the drinks that were on offer at the correct time but as i was one person on their own i was not offered the second one. The staff were friendly and the drink was brought to the table. The place as a whole - floor, seating ect - in my opinion needs a good clean including the toilet.

Only went in for morning coffee and cake so can't comment on any other services offered. Coffee etc was good, as was the large tea cake.

We looked for an owner managed local coffee shop and found this one, glad we did. Warm welcome, friendly service, dog friendly too.

Coffee#1, in my opinion is by far the best of the Coffee Shop Chains and this branch supports my view.