Coffee Evolution Shrewsbury in Rugby

Lovely coffee and cake, came back for ice cream later after time in the park and a canoe trip from the quarry! Lovely location and great staff with even better ice cream!

Asked if they could swap a scoop of strawberry for a scoop of another ice cream in the eton mess sundae and was told it’s too difficult for them to do and if they let me they would have to let everyone who asked. I didn’t realise it was so difficult to switch a scoop out but perhaps I expected too much from them . I joked saying it was my birthday (it was my birthday and i was hoping she would give a girl a break) and she patronisingly said that my birthday isn’t worth her job (I also didnt realise a switch of ice cream was a sackable offence)…. Ended up getting a refund as didn’t like the attitude of my server and got a Mr Whippy instead. I think others should be aware of the patronising tone of someone who thinks it’s acceptable to call everyone lovely (even though it’s clear she didn’t think so about me)…

Coffee served with no care, for sure not fresh. Taste not good and not a latte as ordered. Do not recommend for the price

Not sure why this place has previous bad reviews unless they have improved on them since. Been twice recently - they have friendly staff and the ice cream is amazing.

Perfectly pleasant serving people but the coffee was way too hot to the point of being in drinkable and a loyalty scheme which only rewards one per transaction rather one for a drink? A bit stingy don’t you think?

Perfect cup of tea. Perfect location. Why the terrible review then??? The gas heaters over the seating area ....we really have to think collectively about energy and sustainability..please consider taking away the gas heaters...its open parkland and everyone is dressed to be outside. Thank you from Mother Earth

Inefficient Cannot believe how stupid and ineffective their queue system to get an ice cream is. Lost my business Very dissatisfied and disappointed

We only ordered ice cream from here but it was the nicest ice cream we’ve had a long time. We are on holiday in the area and we will definitely be going back before we leave. The seating on the decking isn’t wheelchair accessible but there is some seating that is. The girl who’s served us was really helpful in bringing over our ice creams as I couldn’t push the wheelchair and carry them. Little things like this are really helpful. Thank you!

I have had coffee from here a number of times, but on the last two occasion the coffee has been poor. I won't be visiting again. I think they are relying on their prominent position to serve mediocre coffee.

This coffee shop is very well situated by the River in the lovely Quarry Park. The staff are always fairly efficient, but not over friendly. Their offering of cake, snacks and icecream always look very tempting but I try my best to refrain as the purpose of my visit to the Park is usually to exercise. I am not partial to strong coffee at all but have to comment that the coffee served here is very, very weak. I know there is a sign that if you pay 50p more you can have an extra shot, but the coffee is so expensive already. I do think they should look into the strength of the coffee they are serving.

The food and drink is adequate however the customer service is horrendous. No please or thank you, hair not tied back and in food, second time of receiving bad service, won't be going again

The coffee was far too hot to the point it taste as though it was burnt. Had to bin it straight away as it was undrinkable. The staff seem to think that it’s acceptable to whisper about you then start staring at you about whatever it is they’ve whispered about (and yes it definitely was about me as I was LITERALLY the only person in sight)

We have visited this kiosk throughout lockdown, and enjoyed eating/drinking their coffee and cake on a park bench in the quarry. The staff are great and their products are good quality. There is a terrace with seating available, now that outdoor dining is permitted. Well worth a visit.

I have enjoyed many coffee’s from Coffee Evolution over the last few years. It has been my go to place for coffee during the pandemic. The staff are always friendly, service is quick and very efficient and more importantly the coffee is excellent.

Recently I Have ordered 2scoops of ice cream and 2nd was 1/4 of the first one and coffee was weak. Also Too many staff compare to que length. Great location and bonus for being open during lockdown. But pricey for what they offer! Plus charging £1 for hot water for a baby is a bit shocking !