Coffee #1 in Fareham

Go here if you like howling, smelly dogs on a wet day? Dogs being fed expensive human food at the table, slobbering over the chairs too? We’ve seen this before here and “complained” about it to the staff and they still do nothing. Sadly, this coffee hour today, was horrendous and yet the dog owners think it’s ok? They think they’re “entitled” and that everyone loves their dogs? They don’t. You’ve finally lost our custom for the future.

As usual, the staff were lovely, as was the coffee. Unfortunately though, the shop is in desperate need of a fly zapper! As every time I’ve visited lately there have been so many flies! I really enjoy going to the shop, but lately all the flies have made me think twice, which is such a shame.

Coffee is ok, the choice of food available has gone down hill recently. Toilets are grim! Customer toilet was out of order with sign telling customers to use the staff toilet which was filthy. 🤢

I was debating to write this but its bothered me alot, I feel sorry for the staff that work here as alot of customers put them through a lot over the most ridiculous situations even when they try to help they still are very rude to them. Over all I enjoy coming here just some people need to lay off over the most petty stuff,they are people not robots!

Extremely rude and unprofessional staff! I went out for lunch with my mum to have an enjoyable catch up and left feeling fed up. Not only were we waiting in line for ages, my food never turned up! My mum went up to kindly ask if it had been forgotten and was given no eye contact! Then had a rude girl behind the counter (she had brown hair and an European accent) snap and shout ‘what??’ as if we were the issue. She then walked off for a chit chat with her coworker and FINALLY put the food in the toaster after another 10 minutes. Then came and literally chucked the plate on the table with so much attitude. Staff really needs to be looked into as we left feeling really down as it had ruined our day out a bit... Will not be returning.

Staff eventually made eye contact to be served , wow made me feel like they were doing me a favour by serving me!!! Toilet handle broken , floor soaking wet , nearly broke my neck walking in . Informed staff , shrugged shoulders . Awful experience .

Disgusting atmosphere . Girls were very loud behaviour and rude . Very pity because I visit the cafe quite often.what happened today

Apparently dogs are allowed to sit on the chairs and be fed at the table in this establishment. When I questioned this practice with the manager she said she would speak to the customers with their dogs as this wasn’t their normal practice. Instead, she told them “someone” had complained instead of dealing with it by asking for the dogs to be removed to the floor. The dogs remained in situ. This resulted in me being targeted and shouted at across the cafe by one of the people with the dogs who then followed me down to the counter to have yet another go at me. If you are happy for dogs to slobber over tables and sit on the chairs, this will be the cafe for you. Personally, I found it totally unhygienic and the manager’s method of handling, very disappointing. We left before I had finished my coffee.

I'd landed up in Fareham early in the morning on my way to Portchester. Been wandering here and there for a little while when I've spotted Coffee#1 shop. I knew it from my visit to Dorchester, where I've met this name for the first time, that coffee that I was going to have this very morning will be very good. And I was right. I wouldn't dare to call myself coffee connoisseur or gourmet, but I think, that I can recognize a good cuppa of coffee. What's count for me most is its aroma and strength, and Coffee#1 is serving this type of coffee I like most. Strong and aromatic. Personally, I think, that Coffee#1 is the best cafe chain in England when comes down to the quality of product served there. In my personal ranking I would place coffee served there at the third place, after Moroccan and Vietnamese one. Staff working there was kind, I also liked interior's design. Simple, yet pleasant for an eye. I would say that this place, has nice English atmosphere. Calm, with slightly subdued colors. Prices also were affordable. It was like I would have found a little slice of heaven.

Avoid unless you like the odd rude staff member, she got the drinks Wrong and was fuming, really? Try cleaning the tables between customers or sweeping the floors instead of giving dirty looks and banging plates! Won’t be going there again it’s really gone down hill. It used to be my favourite coffee shop u til they changed some of the staff. The men who serve are lovely.

Visit 14th Feb 2023 at 13:00 to 13:30. 8 tables needed clearing and nowt done in the half hour we were there. Add a slow process with long queue a d then when the drinks were delivered to our table it was done with a reluctant response to our thanks. I used to visit more regularly but gave up because of the slow service. Gave it another try today but as explained not good. Wetherspoon cost half as much and it is always clean and staff are cheerful. Also customers don't have to clean the tables.

Nice coffee with good service where there is a friendly atmosphere with plenty of space. Price as most coffee houses.

Shocking, won’t be going back. We walked in and the coffee shop was not busy at all . We were stood at the counter waiting to order and the female staff member glanced at us and after a few moments said “SORRY, JUST GOT A JUST EAT ORDER” and ignored us, we asked how long we’d be waiting and she said “FIVE MINUTES….NOT SURE MAYBE MORE”. She seemed totally disinterested so we left, a real shame as we used to use this place frequently.

Sorry, but there is absolutely NO system in operation behind the counter at all! Came in the other day and had to walk out because the three people behind the counter were LITERALLY sloth like in the speed of doing anything! Instead of having one person taking orders and passing down the line they will literally take 5+ minutes just to serve ONE customer! Just been in again and with hardly anyone in, it took nearly 15mins to get a coffee! There was one and half people in front of me (the half was because they were already half way through being served). Coffee is lovely but you SERIOUSLY need to get your act together!!

Visited twice this week and we’ve been here several times before, over the Covid Plague era. It’s probably the best coffee in town and it’s lovely to sit inside OR out with a good food menu on offer, just watching the world go by. However, the two visits this week, have both been wrecked by large dogs arriving after we’d sat down and taking up huge space and changing the complete ambience of the whole inside sitting area, to the point where we had to get up and move. On Saturday, the dog was literally allowed to roam on an “extending lead,” right across the queuing line to the order point. Yesterday, the dog was allowed to slobber on tables and was being fed AT the table. Let me stress, we do NOT have problems with dogs. We have owned and still walk our daughters dog. But we would never take them into the confined space of a busy cafe bar and would certainly not feed them food off a human beings menu? You advertise that dogs are “welcome in outside areas” and we had always assumed that they should not be allowed in the inside seating area? So just what IS your policy and has it changed since lockdown? We will not be sitting in with you again any time soon if we can’t be guaranteed a dog free visit?

Love the tea cakes with marmite, They’ve got raisins. The Asian guy recommended them to me and I’ve never turned back since.

Delicious hot chocolate, rapid and friendly service, and great relaxed vibes. The property is very spacious and nicely done out😀

I love this place! Nicely laid out, great coffee and amazing toasted teacakes (get extra butter) but the best thing is the team who work here. I visit when I am in town and I have never met a miserable person. They are friendly and never seem to get phased when the queue builds. They work well as a team and always worth the wait. Dont forget to get the loyalty app, I just found out about it whilst in a queue!

I ordered a dairy free mocha frappe on a work lunch, and Will who made this for me explained all the options on milks to go with my dietary needs. The shop was clean, and tidy, and made for a really nice atmosphere with my colleague on our business meeting. I really appreciated Wills friendly manner and how he took the time to deal with my request.

Really love coffee#1 in Fareham! The coffees are amazing, really friendly and smiley great quality service. Pet friendly is a huge plus. Really vibing the decor of the cafe! Would 100% recommend grabbing a chai latte on your visit, sitting at the back up the stairs where its slightly quieter and can overlook the cafe - plus see all the pet dogs that come in! Best coffee shop on Fareham high street!

It’s a sign of the times that you look around to see how much space there is between the tables before you sit down in a cafe now but that’s the times we live in. Plenty of space in Coffee#1 Fareham so all good. Clean too with friendly staff. Drinks were nice and hot - white hot choc and a pot of tea. Clearly a popular spot as a decent flow of customers whilst we were there.

I used to live in Brighton and loved a coffee in the quirky cafes, people watching and thinking (I'm not some cool hipster though). I would be with my Girlfriend. We loved a quiet coffee. Though she'd stare at her phone all the time. But then we broke up (amicably... although mostly her choice) and I had to move back in with my parents in Fareham. I'll admit I'm devastasted and just trying to process what went wrong. I miss her, omg I miss her so much. I still love her. She now wants to 'consciously uncouple' (that gwyneth paltrow thing), she bought 2 copies of the book and posted me one!!! But I need more time first, more coffee at coffee#1 to figure out if I can handle being friendzoned from a long term relationship. In the end, I had nothing left apart from my job working remotely. My life in Fareham is so different its insane, though I am very grateful for the support I have had. When I think of my previous life in Brighton with my ex it's like a figment of my imagination. She kept everything. I was too damn kind to let her keep the house (rented, we weren't rich). Though she had no where else to go I suppose and I was lucky to have somewhere else.Coffee#1 has been a real gift. It's quirky and has a new york style vibe. It helps me feel like I'm in Brighton a little bit. And I can just sit and think and write in my journal on how much I still love my ex and don't understand why we split. It's chilled enough but busy enough to be nicely vibrant and be able to process something deep within. It's hurts real bad sometimes but Coffee#1 Fareham soothes that pain.Coffee#1's coffees are great and the staff are ace. They are very welcoming and friendly. I visit this place so much now I think they recognise me which always makes one feel good.The cakes are great. The savoury food is good. Maybe they could have more choice with the vegan food. But all in all its a fantastic place. Even on your own, which I am. I'm alone.

Called today for a coffee and a sit down after a long walk with my dog. Ordered a decaffeinated coffee. This had to be the most awful coffee I have been presented with in a long time. It was so strong and the lack of milk (probably using the awful semi skimmed which cafes seem to think we all prefer - WE DONT!) made it undrinkable. Please stake steps to improve your coffee and I will come back. Giving yourself the name Coffee#11 is a bit of a misrepresentation when no your coffee is not No 1.

Always greatly coffee and snacks here, in very pleasant surroundings. We are regular customers. Also lovely cakes and treats.

Great Coffee, great beverages, great pastries, great venue. Still by far the best place to enjoy a Coffee in Fareham.

Standard modern coffeeshop chain. Nice selection of cakes, fairly regular change in menu. Coffee is nothing to write home about; an acceptable selection of non-dairy milks that work well with hot drinks. As with any chain, it's the staff that make it unique. Fareham staff are friendly and happy to help. Good with regulars, still attentive to "irregulars" - the coming and going of the town centre keeps a good flow of customers.The nice tattooed lady told me to write a review.

This is my favourite place to go for coffee in Fareham. Very good drinks and some yummy cakes on offer too. My husband also says they do much better hot chocolate than the other cafes around.

It was busy being Saturday but the staff coped very well. The coffee is great and better tasting than some of the chains. Excellent welsh cakes

We like the ambience of this coffee shop .. we prefer to go here instead of Costa Nero etc but my god are they slowwww ! The last three times we have been there has been only one person serving and making coffees and the queue is a nightmare ... actually that’s not true as usually 5/6 people leave while I’m waiting so that generally keeps it to around 6/7 people .. the last time we went ( Friday 14th February) I waited 20 minutes to be served ... I politely said to the girl serving that she should tell the owners and get more people on the counter .. she said someone had phoned in sick that day but I said this was not a one off ... it’s often like this .. ! Actually when I pitched up one person was serving and making the drinks and heating the food while the other emptied dishwashers and chatted to an off duty member of staff then the server went off duty himself and she came on the till ... the weird thing is I paid for an extra hours parking as I thought we might go to Coffee #1 so I’ll need more time ... I should have walked out but I thought surely they can’t be this slow but nope you have the record ! If this is typical of all your branches then I worry for you ... the place has a nice atmosphere and is very large but I’ll bet it’s never full as you don’t have the capacity to fill it ! Sorry to bang on but honestly it’s a disaster and as an ex businessman I hate to see disastrous operations ... anyway hope this helps but please do something !

I often visit here as I like the ambience and coffee. But I was sorely let down on my recent visit. Huge queue, food came out before I got to collect drinks so my food was cold. Then the hot chocolate had to be returned as it hadn’t been made correctly, Luke warm and not mixed. When we got the replacement it was still not up to standard for a ‘deluxe’ drink. The tables are not cleared either. Employ more staff and train them to make all drinks correctly please manager!

Visited yesterday (13th), the queue was quite long, (although that's to be expected around lunchtime), but the staff on shift were efficient and very friendly. Particularly the female staff member, who was very helpful when I said I was looking for vegan and gluten free cakes. Lovely atmosphere and would definitely come again!

Been coming to the Fareham branch since it opened and always been happy until some of my last few visits. All but 1 staff member are great and really helpful but a female staff member on duty today was rude to me for the 4th time in a row and embarrassed me when I queried a mistake that she made. I'm happy to discuss this further with a manager

The best coffee venue in Fareham by far. Very pleasant and comfortable environment, and a great choice of coffee, beverages and delicious cakes.

Always like the local Fareham coffee 1. Probably my favourite house coffee blend. Plenty of room. Clean toilets, and good staff.

If you want excellent coffee, cakes and other yummy treats Coffee#1 is the place. Plenty of room, colouring pencils for the children or adults if so inclined and lovely clean toilets. Perfect

My first visit and certainly not my last! Hot chocolate was lovely and the cake selection is very tempting! I did have the cookies and cream slice

A one off visit for me with a friend who say's it is her favourite place. I can see why! The staff were very helpful when I gave my 'exact instructions' on what I wanted for coffee. The ambiance is great, lots of space between tables. Even the childrens area didn't seem to be over crowded of impinging on the rest of the clients. Clean loos, nice staff and only £6 for 2 coffees and a slice of cake. Would definitely go again!

Popped in for coffee and cake whilst out shopping with my wife. I found the staff all very friendly and polite the coffee and cake were both lovely and the place had a good atmosphere I'll definitely visit again

Go here a lot staff always very friendly. Coffee is nice and there is a large variety of other drinks and cakes, sandwiches etc

Female staff obviously having a bad day. Was so rude. Moaning about her boss. Didn't swipe app as was too busy. I swiped my card on the card machine and was told I hadn't paid for mine as she hadn't put it through. She said she couldn't refund me. So basicly it was tough so goodness knows who I had paid for. Crashing and banging whilst clearing up. Shouldn't be working in a customer facing role

They serve great coffee here, and perfect for business meetings and family/friends/small groups. Highly recommend!

Came with friends for catch up, first off this place has so much space, ideal as we had a baby/pram with us, not like other coffee chains where you would be banging into other people's chairs to sit down etc. Staff were very friendly, love the layout and how the windows can all open up. The prices are very competitive I feel and the food/drinks are of excellent quality so felt really special and worth it. I had a cookies n cream slice which was ever so large and tasty and a chocolate salted pretzel frappe which was more like a milkshake but was so delicious I was not annoyed at this! Overall I actually did not want to leave, I could have very easily spent all day just relaxing in there and I cannot wait to return!

The only place I'll go for a coffee in Fareham. By far the best place to chill out and study. Good atmosphere, great coffee, friendly staff and the bald guy makes a mean flat white. Couldn't recommend it more

My pea, mint and quinoa soup was delicious and I tried the Columbian coffee; both were excellent. There is a good atmosphere, the staff are happy and helpful and the seating arrangements allow plenty of room. I thoroughly recommend a visit.

I have been to every coffee house in fareham from the big ones like Costa to the little ones and coffee #1 has to be the best by far. It's the only place that has made me want to buy a bag of their coffee beans so I can enjoy the rich flavour at home. Weather it's a quick take out or a heated panini with a hot chocolate on a slow Sunday, these guys are amazing.

Fantastic! I absolutely love it - delicious coffee, especially the premium blend! My daily visit for coffee and a cheese and ham croissant wouldn’t be the same anywhere else to be honest - definitely recommend a visit ;)

Great coffee, cakes, and snack food, in very attractive and welcoming surroundings. Highly recommended for small gatherings and informal meetings. Eat in and takeout available. Interesting choice of hot beverages. Try the hot white chocolate.

Really enjoy popping in for my morning coffee before work everyday. Always greeted with a smile and a very friendly atmosphere. Staff are always happy and chatty. Great service, I wouldn’t go anywhere else!

We have enjoyed popping in over the past year or so and have generally been impressed but with a new manager at the helm, the difference is noticeable, particularly the warm welcome. What some cafés would regard as fussy requests, the manager treated with grace and humour. Lovely coffee and attentive service with a large smile. What a difference that makes when compared with the half-hearted service commonplace these days in many cafés.

The same consistent lovely coffee served with a smile....always go for Coffee1 if I can wherever I am....Sidmouth last week but that is another review!

Highly recommend this coffee shop,all staff are welcoming,friendly & always serve with a smile. The drinks are great value for money & food is always fresh

Stop here at least once or twice a week, staff always friendly, coffee nice and good nibbly food, cant fault it, like the original decor and the odd tables and chairs

I am a regular customer here, sometimes family, sometimes couple and sometimes business. Great beverages and surroundings. Lovely pastries and snacks. What's not to love?

Good clean coffee house, wide variety of coffee and cakes etc on offer. Spacious plenty of tables to choose from. Ideal venue for mid afternoon business catch.

Love visiting here on sunday for a hot drink and slice of cake! The drinks are really good and there is lots to choose from. The hot food is good and the cakes are the best ive tasted in the area (especially the Victoria sponge) so many places sell dry cakes but the cakes here are always really good. The chairs/tables and layout make it more relaxing than the generic chain coffee shops and there are books to read too. Highly recommend!

This coffee chain shop is English I hope and I support and go there for my coffee but there is two problems which I hope management should take notice of it , one is the three chairs in front of window the leather peeling and the other tow are dirty and ugly. Second while staff are working hard and making money for company unfortunately there is nobody to clean and remove Dirty cups and trays and if they employ one young person with minimum wages that person could go nonstop to clean tables otherwise they going to drive their customers away and won’t attract new ones .

I have been here before, perhaps the chap behind the counter was fed up after a busy day

I used to go Starbucks but I thing they got too famous for long time and it is time for some other coffee shops and this one I love it , they have fantastic range of coffee and tea and sandwiches,very nicely decorated and comfortable chairs ,the one in fareham is large and can take more customers , somehow I think people don’t notice the shop nd it needs some good noticeable signs ,

Comfortable seating, papers to read. Average price for all drinks. Sutable for a snack rather than meal Nice ambiance.

Visited this place in Fareham with a work colleague this morning and found it a relaxed and comfortable environment for a business meeting. Plenty of space between tables and nice comfortable seats. Coffee was tasty and fresh. not expensive either. I will be back.

We love there Coffee and the Atmosphere of the place, but most times we visit we are driven out again because the whole area Echoes of Clanging China and of Young Mums with Small Loud Youngsters, It seem to have become a Creche..

.... a good selection of drinks that are well made ... also some tasty lunch items ..plenty of seating but can get busy there is outdoor seating as well ..

We went here today for the 1st time. What a great place!

On entering the coffee shop I was surprised by a beautiful building, cosy chairs, people reading a book, paper or chatting over a coffee etc. Truly unique place, spotlessly clean, tables always cleared, so warm & cosy, nothing like your usual or standard coffee house.

.. (they seem to be everywhere in Fareham ).. Great coffee and drinks, although the food does tend to be hit or miss at times it is not good when over cooked ..

We happened upon Coffee #1 in Fareham by chance. The coffee was great and the staff extremely knowledgeable and friendly. The premises are not the most easily accessed by disabled customers and the tables are either too low or table legs are not wide enough to accommodate a wheelchair. The counter is so high that someone in a wheelchair could not either see or converse with a member of staff serving behind it. When the coffee shop is less busy the staff are really helpful and very supportive of disabled customers. When they are busy a disabled person would not manage without an able bodied carer.

This is the best place in Fareham by far for a decent coffee or other beverage. I meet here for business and whilst out with my wife and family. Highly recommended!

I love Coffee#1 In Wales where I live we have several but I had not seen any in the Portsmouth...

Had a lovely coffee break whilst shopping, 1st time in this branch. It’s much bigger than expected inside, busy but...

On way home after shopping. A bit of a queue but well worth the wait. Lovely coffee and cakes on...

Excellent coffee; great choice. Lots of room for pushchairs but not deliberately designed for families, so strikes a nice balance....

Grandchildren playing in play area with mum, I decided to have a coffee instead (bad grandmother h) Long queue but...

I love this coffee chain, a break from the usual chain coffee shops. Lovely atmosphere, friendly staff.

Great selection of drinks and food - coffee is always good. Single toilet can get untidyand there is nearly always a queue for it

Both myself and my husband go here for breakfast on a Saturday. The coffee is very nice and the staff are very friendly.

Ordered a black coffee and a scone and butter. Got charged £3 for the scone and when asked why was told quite rudely "it comes with clotted cream if you don't want it price the same!" Have never had this before. Will not be returning especially when another member of staff then proceeds to mop the floor with strong chemicals

I love this place and come as often as I can. However, there is one server who ruins it. He cannot wash up without banging and crashing so loudly that we have to leave. No one else in here is as loud. Clearly he dislikes washing up but it drives us away. If not for him it would be 5 stars!

Best coffee in Fareham both for taste and value. Only downside is just the single toilet. The coffee shop it self is large but not overcrowded with tables. Always appears clean and the staff are well turned out and friendly. There are lots of good cafes in Fareham but I rate this as the best.

While this is a chain coffee shop it seems much less chain than some of the others in Fareham. The cafe has a good layout of comfy chairs, tables etc and is a good place to relax.Good coffee here and always a guest variety which is often worth a try - sometimes with suprising results.The cakes and pastrys are good and always seem fresh.The staff here are pretty good but sometimes the speed of service is a little slow - I think part of it is the layout of the place.Only ever found 1 toilet in here and there can be a que and sometimes the cleaning in it could be better but overall one of our favourite coffee stops in Fareham

Tends to be our coffee shop of choice in Fareham. Staff always friendly and food always nice cooked and served. Great choice of coffee and other drinks.

I have been here several times and each time there is something wrong - only once a major problem with over cooked food and inattentive staff. Generally its to do with the staff being dismissive and not really caring. Their other shops in Eastleigh and Southsea are much more vibrant, edgy, happy and helpful.

Currently in coffee #1 in a much better mood. How customer service can make such a difference! Currently working 12 hours shifts 6/7 days a week trying to get as much money as poss for the arrival of my baby in 6 weeks! I am shattered to say the least but had a break today and was greeted by a smiley young lady behind the counter who didn't push me to make a quick decision and made polite conversation whilst popping my bill through for cappuccino and carrot and walnut cake. She then offered to bring it all over for me. Super kind and doing her job to a fab standard. I now feel abit more awake after a really lovely coffee and cake. Thanks again, made a difference to how my day was going!

Met here for a business meeting at colleague's suggestion - a total surprise.LOVED the style and the atmosphere - great coffee too ❤️

Coffee#1 is definitely for me the best coffee house in Fareham now.You can have a wide choice of different types but I always find the house coffee is the one for me.Staff are very friendly and always make you feel welcome ...

I've been to this coffee shop a few times in the past and though the shop itself is very nice I found the behind the counter staff very abrupt!! Paid £19 for two drinks two sandwiches and a cake when I asked for two ketchup's I was told I was only I untitled to one as I only had one bap !! Go figure Won't be going back sorry coffee #1

They've got it right here, coffee, food, atmosphere. Loved the seating and the casual appearance, nothing more to say!

We arranged to meet a friend on Fareham and he suggested his favourite coffee house, Coffee #1. I'd been past it many times but was never tempted to go in. I was pleasantly surprised and now it is also my favourite. It's a large cafe with plenty of space, with some soft seats and sofas. The decor is good and the menu extensive. I had a cheese and ham croissant which was very good. The cakes looked lovely and I will definitely be trying one on my next visit.

Best coffee shop in town, good value, good service, fabulous hot chocolate. The cheesecake was massive too. Very happy and will return soon.

coffee 1 is by far the best coffee shop in the area. always friendly staff of course with all these places there can be a bit of a queue. a decent cup of coffee is worth the small wait. however if you want fast food go to mcdonald's.recommend the sandwiches and the giant toasted tea cake bloomin lovely always a regular.

Still a good place to visit, coffees great staff are friendly, Only things that seems to be a negative here is staff walking around with people's hot food not knowing where people are sitting and shouting out to find table numbers, not very professional, numbering the tables is better than wooden spoons, which always reminds me of cheap pup grub.Service is sometimes very slow.Food looks good and reasonable prices .One of the best places for atmosphere and space to move.

Staff are excellent, always friendly and efficient. Always make a great cup of coffee. I visit regularly late afternoon, either in a small group or by myself and I've never had anything close to a bad experience.

Just had to write a review of this coffee shop and goes with my experience of Coffee 1 in general. The first time I went to one of these coffee shops was in Southsea where the service was pretty poor but not very bad; however it was the state of the cafe in Southsea that was pretty shocking. Nowhere to sit because all the tables had not been cleared. However, the first time me and my wife went into Fareham, we queued about 10 minutes to be served and there was only 2 people in front of us! We decided to give it one more chance and the service was fine. We then went again last week and there was no queue and 2 staff behind the counter doing various jobs. We waited over 2 minutes whilst the staff obviously saw us and totally ignored us! I was shocked. When the gentleman acknowledged us; we walked out in disgust! I thought it was some sort of joke at first! No wonder this place is always empty. I would avoid this place at all costs and go over the road to Cafe Nero, where there is actually more choice, despite being a smaller cafe.

Visited for lunch today with my family. Didn't mind waiting ages in the queue, but in all that time they didn't clear our table - we had to do our own. First they missed out one of our drinks. Then a grumpy waiter slammed 3 meals down on the table and said "I don't know who's having what" and fled just as I was saying that he'd missed one of our meals. So we had to go back again for that. My ham & cheese croissant was burnt and cold. We sent it back, which they weren't happy about and they just heated up the same one. My kids were getting embarrassed by then so I ate it.I'll be voting with my feet and not going again.

We have visited several of the Coffee #1 outlets, and when we were in Fareham today we called into this branch which is well situated in the centre of the Main Street close to the covered shopping centre. This is the largest branch we have visited to date, but even though it was fairly busy, service was not slow and the staff were welcoming and efficient. There is a selection of different seating choices and because of the roomy interior, space between tables. The coffee was very good and given that we call into the Town from time to time, we will certainly visit again.

A disappointment. We didn't bother sticking around for the cakes, appealing though they looked. Despite being an otherwise quiet and relatively off-loaded time of the afternoon, there was a lot of crashing and banging around from behind the counter to a point of conversation stopping; not in any pique; but just routine and noisy normality which, I suppose, some might find alluring.Pretty much nil service by design, but even allowing for that, such as there was, was detached and disengagedThis is all a bit of a pity, really, as there is plenty of competition within yards, and so it was quite hard to find a reason why we might choose this place over one of the others.Plenty of good potential, but some way to go to realise it.

Popped in whilst doing a bit of shopping in Fareham. Have visited many times before but never reviewed, Had my usual of Brown Doorstep Toast and Jam (yummy). Ither options available too, ie Marmite ( yuk) but each to their own. Friendly but busy staff and in a nicely decorated venue. Coffee is always tasty and usually have seasonal options or specials on. Cakes are always nice and tadty too..

visited mid-morning.Reasonably busy, quite a few people eating hot snacks.which smelt and looked good,we only fancied coffee.

Saturday morning, 10:30 and it takes 15 minutes to order a coffee. Place is empty and three staff, but so slow, not sure if they are growing the beans!Coffee is great mind, but this needs to be sorted.

We visited coffee #1 with our niece and the environment was not great .Very slow service and not much in the way of smiles from the staff. Clientele became rude and offensive about our 2 year old niece who was being well behaved but particularly loud. Rude looks from the staff and the customers . Coffee was great but unless you are over 79 I wouldn't recommend this place

Popped in to have a quick bite and coffee whilst using their table for paperwork. Love love love love the Coffee! The lunch was however average with not much filling and expensive.