Coco's Cafe in Breckland

A family of 4, we arrived without booking, on a sunny weekend lunchtime. It was clear the place was very busy, but we were greeted by the assistant manageress Nicola, who despite being busy, was charming and helpful - finding a table to which she showed us. We waited quite a while and eventually I went to the bar to ask for some service. The waitress who turned up was the opposite of Nicola; treating us as though we were an inconvenience and she had 'drawn the short straw' in having to take our order. This wasn't just my opinion, and was commented upon by my daughter & wife. She really is in the wrong job...... Even allowing for how busy it was, over half an hour later I needed to chase our meals because we had an appointment that afternoon. The waitress had ignored us since taking our order and I went to seek out Nicola. Again, she was friendly & helpful, coming back with an E.T.A. of 3 minutes. And she was spot on. The food was superb. We all thought how excellent is was. I just wish we had time for dessert, but due to the delay that was a pleasure we had to forego. So, if you are a 'foodie' this really is the place for you. If you place service high on your list, you will be taking 'pot luck' as to who you get and may be very disappointed. Such a shame for such a lovely establishment.

Feedback for Room 1 in this hotel. Pros: Quick check-in Big room Comfy bed (even though there was folded cardboard beneath the legs of the bed) Nice view out of window Friendly staff (mostly) Breakfast buffet + cooked breakfast was delicious Cons: Very dated decor in general Mouldy dead wood on the window ledge TV smart features do not work Dodgy key lock Plumbing issues (temperature of shower does not regulate) Damaged pipes in bathroom No window left open for my arrival (scorching hot day) HEATING WAS ON FULL when I arrived No 3 pin sockets beside bed! Not good for people with Sleep Apnoea I really feel like this place rests on its laurels somewhat, given Thetford is the home of Dad's Army, with the Bell (Greene King) hosting the Dad's Army cast in the late 60s and 70s. I think Greene King know this and assume guests won't care - but we do. I liked the Dad's Army touch in and around the pub. However, overall, not great value for money in my opinion.

Went today with my mum and brother. What a lovely find. Food good and staff lovely. Would recommend and go again!

Quite poorly patio furniture good to with a good overhaul. Enjoyable lunch

Please check your bill. We have been twice in the last 3 months and both times an extra £5 was added to our bill, in various ways. the first time a differnet meal was added to the bill instead of the one we ordered and last night our bill was wrong again, to the same amount. Both times this was sorted quickly but it should not happen in the first place, especially twice. Having said that, the food was lovely both times but we feel let down over the bills being wrong.