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3,5

Based on 718 opinions finded in 1 websites

4.0Ambience3.5Cuisine3.5Price4.0Service
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Score
OpinionsNoteTripAdvisor7183.5

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rubbish service nasty chicken which was swimming on’y plate chips were okay but that’s it. had an age limit in the kids menu and non optional service charge

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Gracie a . 2023-12-31

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We booked the bottomless brunch as part of our Xmas shopping trip. Plenty of choice on the menu. Food was delicious, drinks were lovely and the service was superb. Would definitely recommend.

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janeybaby75 . 2023-12-08

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Amazing food and good service. Most of us enjoyed the Christmas set menu. Pre ordering food make it super quick and everyone enjoyed their meal. Thank you very much. Would go away.

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Charlotte P . 2023-12-06

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We had a great breakfast with a big group of friends here at the weekend. The brioche bun deal was good value, everything was fresh and tasty. Staff were lovely.

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stephaniegX6056YO . 2023-11-27

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No complaints about the food but I really don't like businesses that add a service charge. In the small print it's voluntary but I was not asked, it had automatically been added. I did pay it but I'm unlikely to return because of it.

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Chris E . 2023-11-25

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In Bristol for Christmas shopping with my daughters and sister. Went to The Coal Kitchen for lunch. A warm and welcoming reception from the staff. Seated quickly. A lovely restaurant with a great atmosphere. Staff were attentive and friendly. Food was freshly prepared and well worth the wait - wait was about average time for a Saturday 5 weeks before Christmas. Food was superb and very good quality. My sister and I savoured the new festive cocktails - WOW - very creative, presentation was very eye-catching and were very different to what is normally on offer. We loved them all but the best was the Snow Globe. Thank you Coal Kitchen we will return.

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Adele B . 2023-11-18

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Came for early dinner before a gig. Had 3 courses from the set menu for £15.95. Chicken tacos and beef koftas to start, burger and linguine for main and ice cream desert. All we’re really good portion size, really tasty and great value. With 2 drinks and student discount it was just over £50 including service - fantastic value

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K8368FIhannahs . 2023-10-19

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Amazing Caesar salad with passionfruit martini. Most definitely will be back. Toilets are abit out of date for a lovely restaurant but that doesn’t really matter

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yazmynt . 2023-10-17

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Nice place but the food was well below what you would expect. The steak was tough and no steak knife offered. The steak on the steak sandwich was equally tough but unusually was not sliced, so to get your mouth around crisply ciabatta bread and a generously thick tough steak is just too much to handle! My son had the chicken and chorizo when was very nice. We also saw a chef take a chip from one of our plates on he pass….not the part of the meal he should have checked was ok unfortunately. Also nice that they are following the trend of adding a gratuity on the bill to save you the trouble of working out whether it was deserved or not.

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Monkeytennis1974 . 2023-10-01

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Really nice breakfast experience. Staff very friendly. Food prepared beautifully. We have had a number of excellent dinners there as well.

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Gerry M . 2023-09-25

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Lovely meal, portion sizes very good and prices excellent. Would not hesitate to go again and recommend.

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Sandra P . 2023-08-16

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Locale situato al centro . Moderno , grande e luminosissimo . Grande varietà e possibilità di due o tre portate a prezzo fisso . Buono starter e pollo aromatizzato con uova . Prezzo nella media cittadina .

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gigi79lupiae . 2023-07-28

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Mal servicio. A la terraza le hace falta un poco más de limpieza. La comida bien. La carta de vinos escasa y precios altos.

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Daydream16203319239 . 2023-06-12

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The staff were lovely and food was great. There’s a good selection to choose from on the menu. Everyone in my party enjoyed their food. They had a nice selection of drinks. I would definitely recommend and return

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Isha014 . 2023-04-16

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As always I came looking for good food and good times sad to say I left having had neither. The combination of crusty hummus (that had clearly been left on the plate for a long time) and lip puckering lemon seasoning on chicken left a...

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Dirtyfacedfoodcritic . 2023-04-05

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Yummy Sunday morning breakfast. Fresh local ingredients. We both had full English it was nicely cooked and a request for crispy bacon and flipped eggs was met perfectly. Chilled environment with pleasant, efficient service. We’d visit again if we return to Bristol.

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Wanderer52284761053 . 2023-04-02

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I’m really surprised to see the previous negative reviews, we had such a lovely meal here on Saturday (5pm). Great atmosphere and such lovely service, I wish I had taken our servers name. We both had the winter set menu (2 courses £14.95 or 3...

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BecciGlos . 2023-01-16

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Scelto all'ultimo momento in mezzo al pienone dei locali dell'area shopping di Bristol, senza grandi aspettative che invece vengono soddisfatte...

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robjoker . 2022-11-20

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Went to Coal Kitchen today before shopping. The venue looked interesting and had a nice atmosphere, it was comfortable and fun. The main menu looked nice however the lunch time menu was fantastic. We had 3 x two courses for £12.95 each, starters were cheesy...

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LHawks02 . 2022-11-16

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I liked everything I found about Coal Kitchen online and thought I must try for myself. Sometimes reviews are inaccurate so here goes. I found a menu online and it showed filet steak so I was disappointed when the choice was not available. I should...

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Tracey K . 2022-11-08

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We ate here as a family of five. Two of the meals were ok to nice but the other three were below average. The vegan burger for £10 looked pathetic and came out burnt on the outside, it was tasteless with very little filling. Chips...

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Redarmy13 . 2022-10-28

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We should of walked away when only 2 people in the restaurant and others nearby full. I ordered the slow cooked lamb shoulder which was inedible, full of fat an gristle, so sent it back and had the Chicken and Chorizo which was ok but...

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davidwE2594CQ . 2022-10-19

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Came here for lunch today for the first time. We started off with some cocktails which were delicious, so we had high hopes. We decided to order the salmon and the chargrilled chicken. I was told by the waitress that the chargrilled chicken usually takes...

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170Nat . 2022-10-16

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We had a family visit today, Food was ok, service was poor and menu was limited. Will not be going back

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janetP1992SR . 2022-10-15

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Not have the set menu for lunch! On first read it appears to be good value, but when it arrives at the table it's a pathetic attempt to maintain profit margins. Poorly seasoned and utterly unimpressive. Even our waitress admitted "you hardly get anything" as...

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rimibar . 2022-09-26

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We stopped here for breakfast on Sunday. There was a good choice of options and service was really good, you actually felt like a valued customer rather than a production line minion. Our food arrived quickly, was well presented and delicious. The prices were good...

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MarcusHurley . 2022-09-19

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Amazing fresh food and even better service. Altin been very friendly and recommended us The summer menu. It is banging. Thank you

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Braaasaas . 2022-07-18

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Had evening meal here, I had the mixed grill which was chicken and pork skewers which were nice could have done with a pitta bread instead of the flat bread which was a bit hard, to put the meat in with the salad and sauces....

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Riggerreid . 2022-07-16

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Visited for breakfast really helpful staff and excellent breakfast high quality local ingredients, best poached eggs we have had! Delicious and friendly service

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603tinag . 2022-07-03

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Had a great pre-cinema meal here. Ideal as it is literally 2 doors down from the Showcase. Menu was great and very Mediterranean inspired. We only had a Burger and a Steak Sandwich but both were proper tasty. Food came out fast and service was...

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ConEat . 2022-06-05

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We ordered two burgers and some ribs. The food was excellent and exactly as ordered. The service was unobtrusive but good. Will definitively return the next time I'm visiting Bristol!

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JoostVunderink . 2022-05-02

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Ordered fillet steak sandwich and fries (additional charge for the fries). Was definitely NOT fillet steak and was tough. Asked for red sauce with fries. Was given cafe style packet, that I couldn't open. Dessert, ordered apple crumble. It was in fact apple Tart, but...

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Mouseavich . 2022-04-15

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Had lunch here today whilst visiting Bristol. Came across this place whilst at Cabot Circus shopping centre. Menu looked tasty, atmosphere looked on point and we were greeted by a very friendly guy who showed us to a table outside. Nothing was too much trouble!...

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LBowen93 . 2022-04-13

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My friend and I came today and ordered espresso martinis and passion fruit martinis. These were delicious and would definitely definitely recommend coming to coal for them. However, we were left rather disappointed in the food department. I had the vegan noodle salad, which I...

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jrfielding . 2022-04-13

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We visited once for food and twice for drinks. Food was excellent and the service was very friendly and attentive. Drinks were lovely, and the server was happy to make recommendations when we wanted to try different cocktails

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ianmac321 . 2022-04-11

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Any restaurant that can handle my wife's challenging food intolerances is alright by me. We had noted these on the online booking and were surprised and pleased to get a call to check before we went and were given the option of cancelling. We got...

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KeithAC . 2022-04-03

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Had breakfast with my wife on Saturday 26th. Got there early but they opened up the restaurant for us to order. Food was very tasty. Toast was freshly baked bread, butter was excellent and overall the quality was fantastic.

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Q490RJjamesb . 2022-03-29

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Very poor restaurant. Food order was wrong and missing items when I picked this up it took a good amount of time to bring my poached eggs to me which then arrived undercooked. They add a service charge on and when we woudknt pay this...

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54FFI3 . 2022-02-27

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Just had an relaxing meal in Coal Kitchen, Bristol. Altin, the restaurant manager was the perfect host and looked after us throughout the evening. Whenever we visit this restaurant, nothing is too much trouble for Altin and he always finds us a table even when...

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Barry S . 2022-02-15

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We went here because the menu looked like it would fit everyone's tastes. We went at 12pm on a Sunday to beat the rush. The staff were friendly, the food was average. but the Tables were way to close together l, we were sat about...

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0907gee90 . 2022-02-06

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The food was bloody cremated and the portions remind me of the drought in Africa at the moment......

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Explore68349 . 2022-02-05

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Came for early lunch. Friendly service and welcome. We chose the lunch menu which was good value and freshly prepared, very tasty. Central location in Cabot Circus.

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Josie C . 2022-01-26

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Me and my friends was visiting Bristol for the weekend and we went to Coals restaurant, I must say the food was really nice and we really enjoy it, the staff was amazing.

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kieshaw2022 . 2022-01-02

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Great food, warm welcome and exceptional service. It was like meeting long lost friends. The food and drinks arrived quickly. The restaurant is right in the heart of Cabot Circus and it was a great place to step out of the hum drum of the...

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RichWilliamsVO . 2021-12-13

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We stopped here after a few hours of shopping in Cabot circus. The food was tasty and there was a good variety on the menu. The only downfall was the gentleman who greeted us at the door unfortunately. However, food was great, decent prices and...

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Karmsjourney . 2021-11-26

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This was well worth the visit. In a friendly and enjoyable atmosphere, the staff were polite and helpful. The food arrived quickly, was piping hot and delicious. We will definitely be going again.

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414peted . 2021-11-09

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Very mediocre Food was okay but disappointing and not worth the price. Portions were small and everything seemed processed. Staff were pleasant but not overly efficient. Shame, because previous meals here were much better standard.

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Mobile16945949465 . 2021-10-17

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We had the Raspberry daiquiri, Truffle rigatoni, sticky wings, Japanese noodle salad and fries - all of these were exceptional, flavourful and delicious. Service was on point, staff were super friendly and accommodating. We sat in the outside area which was beautifully decorated and felt...

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Mkh261019 . 2021-10-02

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Ordered the chicken tenders, basically three thin chicken skewers you get out of an Iceland packet for £5.50 The chicken wings where good. The rigatoni was a poor attempt at Mac and cheese very bland. My partner wasn’t pleased with the steak sandwich either. Some...

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Companion41610953334 . 2021-09-26

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We found this place in Cabot Circus and really enjoyed the whole dining experience. We sat outside with the server trying to find the table with the most shade for us. Beautifully decorated with lots of plants, this place was great. We had the Greek...

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Ann H . 2021-09-21

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Went here at the weekend for food as we couldn’t get a table anywhere else, looked like a nice place at first. Took us about 10 minutes to get a table even though several members of staff walked by and didn’t acknowledge us. My food...

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mollynancy99 . 2021-09-20

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The food here has always been excellent, hats off to the chef for a perfect steak. Cocktails were great too and the place has a nice atmosphere. Only issue was being forced to sit outside on this occasion due to a lack of staff so...

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Tour62883568727 . 2021-09-06

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Visited for breakfast, had a lovely full English and my daughter had a sausage brioche roll which came as a meal deal for £5. Polite and friendly staff. Would certainly visit again for another breakfast or evening meal when next in Bristol

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piggywiggy01 . 2021-09-04

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I didn't eat at the restaurant but when I wanted to choose a table your employee told me that you don't offer halal food and you cook everything with the other pork products. That was very considerate 👏 I loved the transparency that you and...

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Rayhana4340 . 2021-08-29

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We popped in here Saturday afternoon, from the minute we arrived the customer service from all staff was brilliant We sat in the bar area & was greated by a lovely barman who came & took our drinks orders plus gave us menus, we said...

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T2343JSmarye . 2021-08-01

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Excellent food,great service,,reasonable price,,warm welcome attentive staff,,,really very pleasant evening

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ALLOYMAN . 2021-07-31

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Really poor quality food for an expensive price. Coal looks like it should be a high standard from the decor and the menu price range however the food was bland, weatherspoons level of luxury. Asked for a replace of our salads as leaves were brown....

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amberjanemintram . 2021-07-13

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This is our second visit to Coal’s after we found the food incredibly flavoursome on our first visit. We came back and we’re not disappointed! We ordered the beef skewers and the chicken and chorizo skillet for our mains and these were absolutely oozing with...

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GummyWormsEnthusiast . 2021-07-10

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Visited Coal Kitchen in Cabot Circus today whilst in town shopping. The service we received was superb. Attentive and friendly. Our food arrived in good time and was delicious as was the wine. Clean glasses is always a good sign. Will definitely return.

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roblucy2014 . 2021-06-20

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I went to this bar for drinks tonight and was shocked at the lack of Covid protocols. Yes they were asking everyone to scan the app as you went in but all staff (including what I think was the manager) were wearing their masks either...

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Gilly26 . 2021-06-18

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Service was amazing, Sofias service was second to none, food and cocktails were out of this world, please pay a visit, well worth it!

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R8603NVbm . 2021-06-12

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Very good customer service, food and drinks arrived quick, waitresses were nice and friendly. Would definitely recommend

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samsmith1994sam . 2021-06-06

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Went out to treat my partner for lunch and was so let down by the food. We had the prawns, ribs, wings and a side of fries all to share between us and it was so disappointing. The food was bland, overpriced and dry. On...

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miahO4385RY . 2021-04-27

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Food was stunning, service was quick & easy just did it on the app. Came really fast and staff were really friendly! Would definitely recommend and return myself.

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787perih . 2020-12-20

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Well, I was extremely shocked and disappointed by how far this seems to have fallen. I have visited this place many times over the years, I went in approximately 1 week ago and the starters & main on myself and my family members meal had...

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ashleybL8851UB . 2020-10-29

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I did not like this restaurant, the waiters were lovely however I feel the morals of the place are wrong and they do not support individuality/inclusivity, didn't end up trying the food as I felt so uncomfortable there

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lyssa2001 . 2020-10-26

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We have eaten here a few times, and while the food and drinks are consistently delicious for a fantastic price, what really stands out to us is the service. My partner has an eating disorder, which vastly limits the foods he can eat, and the...

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E5949DLwillm . 2020-09-04

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An impromptu lunch visit whilst out shopping, and I was impressed. Service very good Food very tasty Price very reasonable

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Ian S . 2020-09-01

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Food looked really nice until we tried it. Chicken shish skewers were terrible the chicken was fatty and very badly seasoned. Not worth the price they put onto their meals. Also waited a fair bit of time to be seated. Will not be returning again...

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L3379ELemmaj . 2020-08-23

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First ever visit to Coal yesterday. Throughly enjoyed our visit. Food and customer service excellent. We will be back!

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Fudge2013 . 2020-08-20

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Sat outside with plenty of space around us. Menus were single-use only, social distancing was adhered to. Food was great, and with the eat out to help out scheme was very cheap.

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alexdB5919LX . 2020-08-19

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The service was average while staff were kind and friendly we did feel rushed to make our order. My only complaint about our food was that they seemed unfairly portioned.

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Robzo7 . 2020-08-19

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Myself and my partner went here for cocktails and light bites and had a wonderful time. We took advantage of the Eat Out Scheme, we had the chicken tenders and halloumi fries which where delicious. The cocktails are made fresh and were really tasty. Would...

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Nventure . 2020-08-18

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As students in Bristol it was the first time we had all gone back out for food. The experience was great, we were served by a waiter called Nick and it's been a long time since I've received amazing customer service! Food and atmosphere was...

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ryanmdm . 2020-07-18

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Recently had lunch on Sunday with my partner here at Coal after lockdown had been relaxed. The service was very fast and we were able to sit before our booked time. The staff are very friendly and are all wearing face masks. The kitchen is...

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alwaysout99 . 2020-07-16

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Do not take the Hummus as a light bite....it’s tasteless. Menu is basic. Nothing special. Would not rush to come back

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peggyv796 . 2020-07-12

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Been there before always eaten well .I'd say the food was good and the staff were friendly and helpful.

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G7033ZBrogert . 2020-03-03

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Nice place, and very good attentive staff. My visit was let down by food quality .... chicken strips tasted like an cheap supermarket southern fried style; chicken and beef skewers also tasted weird ... not off, but of cheap meat cuts - a result of...

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Jason W . 2020-02-28

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Said to the server I've not been before, but luckily my partner had a suggestion as to what to have for dinner. The firesticks! So I picked two different flavours, like he did. When the food arrived I wasnt sure if I was going to...

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Shazzyprowls . 2020-02-27

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Browsing to find a good restaurant on Friday, we were enticed by the Lunch Menu in the window (photo below). On arrival, we were shown to a table but did request another table, away from young children nearby. This seemed to be an unacceptable request,...

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WobieHadley . 2020-02-24

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My daughter and I arrived in Bristol early for a shopping spree and decided to fortify ourselves with breakfast before starting. We took a chance on Coal as we had never eaten in Bristol before but were attracted in by the great looking menu and...

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696marcid . 2020-02-22

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Sofia was wonderful and got me a glass of water to go with my wine without me having to ask. The chicken was lovely. First time visit will be back

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Macshaz79 . 2020-02-13

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My partner and I had lunch here to celebrate my birthday. We each ordered starters, steak mains and I had a desert. Not only was all the food delicious but I could not have had better service. As soon as the waitress (I believe she...

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kate372015 . 2020-02-13

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Friendly staff, happy to assist with getting a table to accomodate a young baby. Great atmosphere. Very busy but for time of day visited to be expected. Good food, all dishes consumed had tasted amazing by each party member.

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G3933GIcharlotteg . 2020-02-01

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Good menu options great service. Cocktails two for £10 was nice extra!! I was a busy Friday night but they still had a table for 3 even when we didn’t book ahead!

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dawnydoo . 2020-01-24

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Food presented well, tasted good and what expected. Comfy seating. Price is worth it. Quiet and peaceful . Would go again

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clom331 . 2020-01-06

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I went there with my family for dinner last night . The service was so slow as it took as 15 minutes to just order the drinks; I had to prompt waiters to come over to take the order. Food was brought, including starters but...

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Rania V . 2019-12-30

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This is the first time we have visited Coal although we had heard a lot about it. Well,what can I say, it certainly didn't disappoint. The best chicken strips I have ever had to start(I am 65), a beautifully cooked piece of salmon with new...

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Pappi69 . 2019-12-14

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Upon returning to Coal for the first time in what feels like aaaages, we were welcomed, sat and waited on by Nicolas. He was attentive and welcoming throughout our visit and deserves a big up from me. As a restaurant manager myself, be careful I...

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5dazt . 2019-12-05

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Vinimos como un grupo grande para el brunch y nos sentamos afuera. Era lo suficientemente cómodo con las mantas proporcionadas. El servicio fue rápido, pero se olvidaron las bebidas y las comidas. Las consultas no fueron recibidas con disculpas y la culpa se transmitió a otro personal: ¡necesitan capacitación en experiencia / servicio al cliente! ! Se dedujo una comida de la factura, pero el cargo por servicio se agregó a la factura.No volveremos ¡Muy basico!

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HelenC962 . 2019-11-25

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We were seated quickly - that was where anything timely stopped. It took about 15mins before we were asked if what drinks we would like. After ordering food and waiting for an hour I went to find out where our food was. Our server said...

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greatvibes . 2019-11-25

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Jus apareció ya que tenemos una 241 Taste Card. Tenía brochetas y plato de barbacoa. Ambos eran realmente encantadores y sabrosos y muy abundantes. ¡Volveré!

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duvetdo . 2019-11-15

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A colleague and I enjoyed dinner, he had the paella and I the skewers. Plenary of food at a reasonable price, waitress were polite and helpful,with the menu.

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colinm388 . 2019-11-08

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This restaurant/bar gets a 1 star from me. This rating doesn’t reflect the food because I haven’t actually been inside of the restaurant to try the food. However, upon walking past the restaurant to browse the menu in the window there appeared to be two small mice running around nibbling on food crumbs underneath the tables. Along with this, there also appeared to be small mouse droppings on the floor. This occurrence was approximately 10.30pm when the restaurant was quiet. I definitely won’t be visiting this restaurant anytime soon.

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REVI3WS . 2019-09-04

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Really good food selection, we had a selection of tapas and some really delicious white wine sangria.

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E7222CZmatthews . 2019-08-25

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Myself and my partner heard about this restaurant through mutual friends - we had heard a lot of good things, but unfortunately our experience didn't meet the expectation.Overall the food and drinks were very nice, staff were very friendly. The bad things; 1.We were asked by the staff to pick our own table - when chosen we were told that the table was not ready and had to be cleaned. We picked the next available table and found it was also in need of a thorough clean!!! Half way through our meal, I noticed a big hair physically ingrained into the table edge. (Pictured below)2. The staff are very nice, but we feel that pressuring your customers to pay a 10% service charge by including it on the bill without prior notice and putting the emphasis on the customer to reject the "optional" charge is disrespectful.As a customer it's my decision on how much I would like to tip the servers. And by forcing it into the bill as an "optional" charge makes me feel uncomfortable to return in the future.Just to add, my partner order medium rare steaks - but the steaks we received we extremely rare and bloody. In summary, our experience was ruined by the pitfalls details above. I didn't want to raise these issues on the day, as it was our 1st anniversary.Jake and Sara

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JakeandSara . 2019-08-10

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My friend and I had a day out in Cabot, we booked to go here for lunch we shared our starters of chicken skewers and breaded halloumi main we had hot skewers with beef and halloumi and also we had fajitas The whole meal was really lovely and very tasty. Presentation was good service was second to none !! well done everyone

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taffy1960 . 2019-08-02

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I was expecting an average meal but was surprised by the quality of the food. Friendly service too. We both had burgers which were very nice.

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loveholibobs68 . 2019-07-13

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Called toBook a table for mums birthday ( they set up lotsOf balloons and banners ) which was absolutely wonderful and a complete surprise !!!! And the staff were fantastic !!! SoMuch we went back 2 weeksLater ( Cabot circus ) x

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jadenexx . 2019-07-06

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Whilst we were hunting for a place to have our breakfast we had walked by several places and by the time we ventured into Cabot Circus we weren’t too sure whether we’d end up finding anywhere outside of coffee shops, we were pleasantly surprised.The Coal Grill was a fantastic choice with extremely good value for money and generous portions both for food and drink which was very good. With a good selection on their breakfast menu and my partner really after some pancakes we were in luck! I personally went for The Big Breakfast of which was plenty for me whilst my girlfriend had the American Style Pancakes of which I can vouch for and say these were also incredible both with presentation and taste. Whilst we both had the Pineapple Juice and I also had a Latte which wasn’t my original order however this was very good.With regards to service, I can honestly not fault this in the slightest even with a mistake on my hot drink order with our server Tamara who I want to really give some praise to as it was clear she was shorthanded whether or not it was normal to be reasonably busy in the morning there was alot for a single waitress to manage and she certainly worked for her money that morning and I can’t criticise the mistake on the coffee order whilst managing a lot at the same time.The restaurant itself had a very nice setting and ample seating which also goes outside, whether this is usable during the morning I am unsure.Most certainly highly recommend for both their value for money and quality of food, safe to say we will be returning and actually did for our evening meal!

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dCarter92 . 2019-07-04

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