Coach and Horses Inn in Monmouthshire

We booked to stay at this lovely looking little hotel as a stop off on or journey. Thought the price was reasonable and looked lovely. My husband and I work late so never gave it much of a thought about check in times. I had written that we expected to arrive between 7-8pm, although I had forgotten about this. As with most people, unforeseen circumstances occur, in our case my parents (who are in their 80s) boiler broke and being the lovely guy my husband is, he went to fix it. In the meantime I have a call from the hotel. I politely answered not for one minute expecting that arriving later would be an issue as to my understanding this place is after all is a pub. A genuine error on my part. The owner was phoning me at the same time as his young member of staff was on the phone to me, where I was trying to work out a time of arrival and as we had a bit of a drive so it was likely to to be after 10. When I got off the phone, not realising at this point that the owner had been calling me, I had an answerphone message. I have never been so shocked in my life, it was a vile answerphone message where the owner was shouting at me. I have kept this recording and will ensure that I keep a hard copy because in all my years of travelling I have never been rude to anyone, and I have never ever been spoken to as I was just spoken to. I called the owner back, only for him to continue his rant at me over the phone. I was patient and apologetic, explaining it was a genuine error on my, and didn’t realise that it would be such an issue as it was a pub, he then scoffed and said so many people say that, so I said, ohh so this is an issue you’ve had before! He quickly backtracked, but continued to chastise me, he said that this is the contract you have with booking.com ….. so I said so you live far from the hotel and he said yes again with a tone that suggested I should have known this. I asked what happens in the night if there is an issue in the hotel after 9 o’clock. He said guests contact my duty manager who only lives 20 minutes away. I then said, so would it be possible for them to just let us in? He shouted NO at me. At this point I’d had enough, and I expressed my disappointment at how I’d been spoken to, and he continued to rant. I’d asked if that meant we had lost our money because we hadn’t arrived between 7&8, he said yes!! So this business OWNER who moaned about the state of the economy during his rant, is not dedicated enough to consider that sometimes people get held up for very good reasons, and that when someone books into a hotel they don’t expect anything but relaxation. In all honesty, it seems to us that this man uses the booking.com ‘contract’ which he kept citing, to take your money and not have to change the beds or make breakfast in the morning, but still keep your money because he’s shouting CONTRACT!!! Ironically, you can check out at 1am no problem. This owner did not care enough about his business to facilitate or accommodate a guest who made a genuine mistake of thinking that pubs are open til 11, or stay for a little longer to ensure the reputation of his business has chosen to take our money, but not allow us to stay because we can’t get there for his timeframe. He wouldn’t even ask the duty manager to pop by to let us in. So good luck if you book here and have an emergency. Or if you are held up for any reason. I was also laughed at for not knowing that pubs shut at 9 since covid?? I thought hotels were 24 hours? I own a holiday home in Cardigan, that’s an hour and a half from where we live. We have a key safe in situ for our guests recognising that life doesn’t always run smoothly. For us, our guests experience is paramount, we have even driven the hour and a half to support our guests. So please forgive me if I don’t understand your reluctance to manage your business in the same courteous manner. The irony of this is that we booked to stay at this hotel to support local businesses, as opposed to staying at a cheaper chain hotel in order to bolster our economy in Wales. A big thumbs up to the owner - not a staff member- of this establishment for the dire treatment of guests, and good luck with the economy that you’re moaning about, because if you are facing economic challenges, they are of your own making due to your lack of commitment and customer relations. If you aren’t prepared to put the work in, then you should not be in the hospitality industry!! I have no doubt this man’s response to this review will reflect his unprofessional manner.

We were only looking for a convenient place to stop over for a funeral and found ourselves spending a couple of lovely nights in room 2. Spacious room, comfortable bed, great shower, tea/coffee and everything as it should be. All the staff were very polite and helpful and the manager was happy to share some local history with a little humour too. We had breakfast which was tasty and well presented. It was just a few minutes walk to the castle and to the riverfront and shops which was ideal. Pay and display car park just behind was cheap and easy enough. They made us feel at home and we would happily stay again.

We booked a table for 20 with children and a young baby. The staff could not have been more helpful and friendly. Food was lovely and all came out hot. Puddings were lovely! Thank you all for making our family meet up a success!

Great reception at the Coach and Horses. Staff very friendly, food excellent. Good advice on local area and made to feel very welcome. Stayed for couple days and conversation all round was good. Will certainly be back, a must stop place for anyone visiting Chepstow.

We spent 2 nights here and from the moment we arrived we felt welcomed and at home. Everyone was so friendly and helpful. Our room was comfortable and we slept well. The breakfast was cooked and served by the owner, a lovely man with a great knowledge of the area and keen to help. Would definitely return here.

Pub dinner after a walk in the Wye Valley. Great food, friendly welcome, good value. We had pies and sausage and mash, big portions with lots of gravy. Pies fantastic. Will come again when in the area

A lovely old Pub. About 900 yards from the Racecourse. We stayed for 2 nights over the weekend of the 8/9th of June. Our room was a little small, but perfectly adequate. The shower was hot and powerful. The bed was very comfortable and the room was clean and tidy. The room overlooked the main road and due to single glazing(It's a listed building, so nothing they can do about that) a little road noise. No trouble sleeping after a few beers! Unfortunately there is no parking. However there is a pay and display just around the corner. We had a main meal and breakfast and both were top notch. We were made to feel very welcome by Dave the owner and Kayleigh the Manager, who couldn't do enough for us despite being heavily pregnant. Never stayed here before, but now we've found it, it will be our go to place to stay when going to the races. Keep doing what you're doing and hope to see you in November! Elaine & Adrian

Delicious roast dinner . Beautifully presented and generous portions . Staff very friendly with quick service . We ate outside in the sunshine today which was lovely . Would definitely recommend . We will be back 😊

We stayed here at the start of our Offa’s Dyke walk. Very dog friendly and very friendly staff. Comfortable room and superb breakfast. Evening meal was delicious (breaded Brie and halloumi fries starters followed by scampi and steak and Stilton pie with proper chips and jam sponge with custard).

Nice meal and served in a flash. Lots of gravy and pie is a real pastry pie, not a casserole with a topping as you get some places. Cheesy mash was good too. Nice family pub but not too foody, still good for a drink, but no real ale. Large TV screens showing ducks on a pond for some reason. Bit quirky.

Recently moved to Chepstow tried out most of pubs in walking distance of The Brunel Quarter, we've eaten here four times now, Really nice friendly old fashioned pub, lovely fire roaring today, dog friendly. Steak, Stilton, mushrooms and chips to die for. ..Good portion. Roast Sunday dinner Great, plates hot and food!! Valentines meal deal steak chips and bottle wine was also great!! Our new local!! I would highly recommend 👌

Great 3 night stay only ate on my last night but really enjoyed my food staff were great. Will certainly book again when I'm next working in the area.

Great food will be back soon the staff can't do enough for you highly recommend a visit and dog friendly

Had booked a table for 6 but ended up being a 10 which I thought would have been a problem but the Owner was amazing he managed to fit us all in at the same time as a large Christmas party. He explained there maybe a wait but in the end there wasn't. Majority of us chose the pies which were amazing. Would highly recommend this place just on their customer service alone.

For the second year running Chepstow branch of the RNA held their Christmas meal here. As always the service and food was excellent.

This was my first visit to the Coach and Horses for an early evening meal, and it turned out to be a great find. The food is delicious. Proper piping hot pub food and amazing chips! The staff are lovely, friendly and attentive. Kayd is a star 🌟. She helped me out when I lost my purse and I can't thank her enough for being so thoughtful. Ended up having lunch here the day after as well, which was also fab. Thank you Kayd and team 😊

Stayed for one night with breakfast, would stay again in a heartbeat. Really friendly staff, Dave, Kayd and Amy are lovely and go out of their way to make you welcome. Room was clean and warm, the breakfast was really yummy! Dog friendly, a real fire, a proper pub! Thanks so much, Fi

5 out of 5! We booked last minute to celebrate a family occasion. We were greeted warmly and enjoyed a delicious dinner, of which every mouthful tasted homemade and full of flavour. Portions were generous (we boxed up to take home left overs, thank you!) and service was efficient and friendly. Puddings were also homemade and truly tasty! Our special guests were also spoiled by the landlords on their special anniversary day; the thank you 😊 Highly recommended to anyone in the area for a special occasion or for those just wanting a day off from cooking!

Stayed here for 3 nights for the 2 day horses racing at Chepstow.Room was good,Good breakfast and the staff were brill. Many thanx for all you done to make or stay better. Mike&Jan.

Went to the Coach and Horses for Sunday lunch. Walked in and we were immediately given a warm welcome by the lady in charge . She asked us where we would like to sit and took our drinks order from us as that came the menu arrived with a good choice of main courses including a vegan option . The good was prepared quickly . It was more than enough good value and a good experience . The food was hot tasty and appetizing. I would whole hardly recommended this pub for meals . We even met the chef on a previous visit there . Full marks

We have stayed here a few times now when visiting friends, but this was the first time we ate on a Sunday. The breakfasts are always top notch and we can now add their Roasts to the list. Our friends recommended their Roasts and they weren’t wrong. I went for the the Nutless Roast and the rest chose Beef. It was all delicious and the Cauliflower cheese is not to be missed. Such good value as well!

Absolute disgusting not worth the money. Would have been better off going to a local chippy. Rude and unwelcoming

Great location. Well managed Inn. Enjoyed a tasty dinner, good night's sleep, wonderful power shower and huge, not and well-prepared breakfast. Couldn't ask for more! Would definitely recommend and return again.

Great value for money - overnight stay in Coach and Horses. Good, comfortable bed and very clean. Dinner was excellent, great pies and helpful staff.

Lovely food, beer, staff and atmosphere. First tike in Wlaes. Stopped in on our way back from camping in Shropshire. Everything was top notch. Nice pint of local IPA and good choice of menu. Plenty for vegetarian/vegans. Plus the landlord has good taste when it comes to football teams. Thanks all!

We had a table booked for 15 of us! Wow what great service and the food was even better, catering to our every needs including my 5 year old grandson who’s a very picky eater! Pub is in a great location with a large car...

Great room for last night with coffee machine and late-night snack, nice big breakfast, lovely large shower. Perfect way to start Offa's Dyke!

Lovely place for a short break - we stayed for two nights (extremely comfy beds) and all you would need in the room. Made to feel very welcome. Friendly and prompt service and a good range of food, including vegetarian options. Sat in the beer...

Nice food friendly pub Barmaid and owner of the coach and horses are so friendly and helpful, I would recommend this place to anyone

We came here on the sunday for a afternoon roast.Was pleasantly surprise how nice the food was.5 different vegatables,home made roast potatoes and yorkshire puds,all absolutely lovely.The woman at front of house{probably owner] was very nice and friendly.To be fair so was the other girl/lady.

We stayed at this place for one night during a cycling tour and had a fabulous time at this lovely pub. The service was amazing and the rooms very comfortable. The venue is also cycle friendly, we were able to store our bikes securely. We...

Stayed for 2 nights with my dog and both of us were given a fantastic welcome. Room was clean and comfortable but a little dated (which doesn't bother me!) Breakfast was exceptional - home cooked to order. Didn't sample dinner as stopped serving by 6pm...

Warm and friendly staff offering great service. Food was cooked to perfection and enjoyed by all. Cannot recommend this place highly enough. Will definitely be back! Many thanks for a lovely pub lunch Hope to see you again soon 😊

I came to Chepstow for a night and stayed in this incredible pub. Had the best night ever and everyone that works are the absolute best. I can’t wait to come back!

Met a friend for dinner here on Friday eve. I was greeted by a lovely bar maid who made me feel so welcome. My friend and I sat next to a cosy wood burner and enjoyed a drink before ordering our food. The Gin selection...

We went here for to celebrate a birthday as a family really enjoyed the food. The staff were excellent, very attentive a lovely cosy family pub, highly recommend oh and also dog friendly.

This is our preferred place to eat out with friends, Friday night , lots to choose from off menu , from starters to mains. the food is outstanding, staff very attentive, nice atmosphere as well , will be back

Dropped in on Sunday at 2.45pm to see if there was any chance of getting a Sunday roast seeing as we hadn’t booked. We were made very welcome and offered a table for 2. There was a fairly large birthday party in which helped reassure...

Always a great place to stay, Dave and Darren welcome us back like friends. Great breakfast as usual, local produce cooked to perfection

Food was excellent, staff were attentive and nothing was too much trouble! Room had everything we needed and bed was super comfy! Can't wait to come back.

Booked for a one night stay, was warmly greeted by Darren and shown to our room.Room was clean and had all amenities that we needed.Enjoyed a glass of wine after browsing around town. Warm and inviting place to enjoy a drink and chat. Ate in the bar in the evening. Good menu, freshly cooked.Breakfast was lovely and staff very knowledgeable. Thanks to Dave and Darren for making our stay enjoyable. We will be back again soon I am sure

We had a wonderful meal here. The staff couldn't be more helpful and were extremely welcoming and friendly. The fire was going and they allowed us to relax by it before going to our table. The food and desserts were homemade and delicious plus are reasonably priced.We went with our two year old daughter. They were really accommodating towards her as well. Looking forward to visiting again.

Lovely welcome. Food was tasty and hot! The chicken, leek and ham pie was delicious. Dog friendly, real ales. Local to shops and a very cheap car park

The Coach and Horses was an absolute delight to stay at, a beautiful property with beautiful rooms.Getting to the hotel was easier than I thought even if it was a bit difficult to find, once I got there getting settled in was a breeze too I was very happy with the room I had booked and it was exactly how I wanted it to be. My room was a great place to stay, the bed was very comfortable and supportive the facilities were great the window view was not bad at all and it wasn’t too cold either which was a bonus for me because I'm always too hot or too cold! The night I ate at the hotel was even better, Darren who is the manager of The Coach & Horses makes all the food by himself with no help from anyone else and the fact he does this all on his own put’s it into perspective of how human talents can really shine though. The food I had was some of the best food I’ve ever tasted the home made lasagne was like heaven In my mouth and the Brie bites with Cranberry sauce was absolutely to die for! To top it all off Darren was an absolute pleasure to meet he is very sociable yet very professional at the same time he knows how to make his guests feel welcome and appreciated and he certainly showed that for me. Will be coming back here to stay again for sure!

Lovely, pet friendly Pub with rooms. Food must be excellent as fully booked for Sunday lunch so will make sure I book next time. Staff very warm and welcoming. Great personality and professional. Felt really at home. Thank you.

We visited with our dog on the way back from the Brecons! Having had a really busy day, unable to find anywhere to have a late afternoon Sunday lunch we were delighted that we got a table! The food was out of this world, the roast was generous in size, tasted fantastic and was excellent value! We enjoyed 3 courses from their Sunday menu. Staff were friendly and attentive! Highly recommend!

found this pub via TripAdvisor and we weren't disappointed. Met up with family the first time we visited so five of us had starters, main courses and drinks or very reasonably priced. We enjoyed everything so much the wife and I went back for starters and desserts the following day - the Banoffee pie was so good we also got a slice to take away. We also discovered they had rooms available so if you wanted to actually stay in Chepstow I think this would be a good 'bet'.

Welcoming little pub, food was good and plenty. Room spacious and just what was needed. Staff very professional and helpful.Book early to avoid disappointment.Would recommend if your are visiting Chepstow.Only thing is if you want food, advise you book. Popular little pub and parking in public car park is cheap and easy to access

When altering the booking from one night to two nights, I received confirmation from the hotel BUT didn’t double check with Booking.com that it had been altered. While this is a problem that couldn’t really be helped, I will adopt a belt & braces approach whereby I inform all parties well in advance AND I double check with the hotel one week prior to arrival.The hotel were great. They booked me into a sister hotel, run by the same brewery. They upgraded me and didn’t charge me. I didn’t expect or ask for that. They did it anyway. I will mention what they did far and wide. People love sharing the horror stories resulting from staycations. This is the exact opposite!

Had dinner during our 1 night stay in Chepstow. We were pleasantly surprised. Pies were great and fish and chips good standard. Home made cheesecake and banoffi pie were great. Staff were busy but attentive and friendly.

We stayed one night on the way to Gower in the family/triple room. Super comfortable beds, very quiet, so we had an excellent night's sleep. We had both dinner and breakfast which were both quality pub food. Everyone was very friendly and welcoming and we would definitely stay here again when back in Chepstow.

We took others advice on Trip Advisor and tried this pub as we wanted somewhere in Chepstow that did nice food and also allowed dogs inside. The food is clearly freshly prepared and very tasty. The barman couldn’t have been more friendly (not intrusive) and polite. We’d definitely use it again.

Dropped in here for a drink , haven’t spent much time in the area recently but this is one of the few “proper” pubs in the area still trading from what I could see of the town centre , service was excellent and we enjoyed our time here. Would recommend a visit if your in the area

We came here on our weekend away with our teen girls and had a blast. It's quite a local pub but we were really warmly welcomed. We ordered food which was lovely, and ended up sitting for hours because it was such a nice environment and so very friendly. The desserts were to die for too! I only wish we'd brought the dog with because I feel he would have had more of a fuss made of him than us! Such an amazing place and we were made to feel so welcome. Sorry to the guy behind us who had to listen to an hour of "would you rather"...

We had Sunday lunch here recently and the food and service were very good. The lamb was tender and veg were plentiful. Will definately be back.

The main barman who we saw was so attentive, polite and couldn't do enough for us. Even for an overnight stay, we has 2 suitcases and he helped us get these from the car to the room with no fuss and they were pretty hefty too! We had a couple of beers in the bar during the afternoon before heading to the room for a bit. We then decided to head out for an evening meal but had a drink in the bar beforehand (I had gin which was made like a cocktail filled with frozen fruit) After our meal we came back and had a lovely couple of drinks in the bar whilst chatting to the barman. It all felt very safe, the room was extremely clean, the bed was very comfortable, the fan in the room was a godsend especially as I do get pretty warm in the night. Even the shower was better than the one at home. Absolutely will be back visiting again when we get chance.

I didn’t fancy a main or anything savoury really but was looking to tend to my sweet tooth. The staff were more than happy to show me the dessert menu and I managed to get through two! The homemade chocolate orange cheesecake and homemade banoffee pie were amazing! Very happy I stopped off here to satisfy my sweet tooth. Will be back for a full meal soon! Thanks coach and horses

Lunched today with family not been to Chepstow for years. Amazing waitress friendly efficient couldn't do enough. Food was excellent and priced well cheesy garlic bread was delicious lovely meal and surroundings would recommend !

Jade could not have done more to make our visit the best possible, She accommodated to our every need and could not have been more polite & friendly.The food though, unfortunately was average at best, I actually found my fish & chips a little bland and whilst the two pie orders were generous in quantity my one friend in particular did not feel the quality quite matched,Also for a disabled person getting to the gents proved difficult due to some very awkward steps. I appreciate though that this is an old pub and modifications to suit the disabled may be difficult.Rest assured on service alone we would return again and again but access was problematic.

Called here for evening meal, food was very good, staff very friendly. Well worth a visit close to the castle.

Stayed for one night in June on way to picking my son up from UniEveyone at the Inn was helpful Lovely room , very comfortable bed Great choice at breakfast , and ggod quality I likethe relaxed atmosphere Lots of hard work going on in the background Highlly recommend

We moved here 2 weeks ago and have been trying out the local dog friendly eateries. This pub is right up there! Dog friendly, great staff and fab food. Just had a fantastic Sunday lunch. Plenty of it and as close to home cooked as you’ll get. The gravy was spot on. Prices excellent. We will definitely going back. Well done to this pub and all it’s staff

I hadn't returned to Chepstow Since starting my Military Career there in the 1970s and my 1st port of call was the Coach & Horses.I have very fond memories of this pub as a young soldier and instantly recognised the Layout. I am partially sighted now but we were met & Greeted by Richard the Barman who showed us to a table and offered help with a few steps. It is Very Dog Friendly and still serves a very nice pint of bitter.We returned the following evening for dinner, Very nice, Substansive Pub Food. Richard was again on Duty and couldn't have been more helpful, A very enjoyable visit down memory lane.

Great Sunday lunch served piping hot and was delicious. Would highly recommend. Staf also very welcoming

Coach and Horses great stay, great breakfast. Darren was an amazing host. I would highly recommend and would certainly go there again.

Popped by her after visiting my sister in Chepstow for a quick bite to eat. The food was very good and service by Ricki top notch ty.

SUBLIME!!! Bananoffee pie…….. we’ll I’d read the reviews about it, but words somewhat leave it short. Don’t leave Chepstow without a visit to this dog friendly pub. Not only are the dogs welcome a friendlier pub would be be hard to find.

Waitress and bar manager has gone out of Thier way to make is Welsh lads feel so welcome during the game and evening. Nothing has been to much trouble and is always to hand for anything we need. Would stay here again and will book when races are open to us again . XXXKev

My vegetarian friend was given pork sausages instead of vegetarian ones. She ate one before noticing. The bar man gave us the money for our meals back but the experience still cost us £11. My friend spent the rest of the evening being sick. I understand that mistakes happen but this was a terrible, terrible thing to happen to a vegetarian. What if it had been a food allergy? I expect much better.

I was so incredibly upset to discover that the vegetarian sausages I ate were actually pork. The barman (proprietor?) hastily reimbursed me £20 cash from the till and showed me the dockets stating "vegetarian", absolving himself of responsibility. I cannot comprehend what was going on in the kitchen, only that the chef was in a hurry to leave because food finished at 8pm and we arrived just before. I cannot believe the lack of care for a non meat eater and was horrified and disgusted by what I'd unintentionally consumed. I threw up when I got back to the accommodation and it ruined our first night in Chepstow, on our much looked forward to mini hen weekend.

If you are in Chepstow don't miss the Coach and Horses on Welsh Street. The food is excellent and reasonably priced. The staff, including Dave, the owner/manager, are welcoming, helpful and friendly. There is a sun-trap courtyard at the rear as well as seating outside at the front. Also it is one of the cleanest public houses we know of. They also provide bed and breakfast and 20 types of gin.

Very welcoming pub, quiet and peaceful ambience. The bar manager was very friendly and made us feel relaxed. The menu looked good - excellent menu for Vegetarians, so much so I was quite tempted to choose a Vegetarian meal. However, my friend had the Soup of the Day and the baguette had been popped in the oven so it was served warm served with generous pats of butter.I chose the Beer Battered Fish and Chips. This is well recommended as the batter tasted gorgeous and was very slightly crisp, the fish was tender and fell apart perfectly. The chips served were triple cooked, crispy on the outside and perfectly fluffy on the inside. Absolutely delicious, very generous portion size so this will fill you up for the rest of the day. It was served with minted peas, the condiments were in their own pot on the table so you could help yourself.Overall a very good choice of pub restaurant with lovely food.

A superb local pub in the centre of town. Lovely clean room. Darren the host could not do enough for us! Such a friendly guy! Super food, would thoroughly recommend a stay here!!!!

I would highly recommend the coach and horses. Darren was the perfect host, very accommodating and nothing was too much trouble for him. The rooms were very clean and meals were delicious. 10 out of 10.

Booked a table for Sunday lunch on 20/12/20 but due to sudden lockdown had to cancel.However they went above and beyond and prepared take away meals. Really tastey and huge portions! Can't reccomend highly enough.

The pub is beautifully decked out with Christmas lights. A warm welcome, along with an open fire awaits you and it is such a shame there were so few customers while we were there. The covid precautions you’d expect are all in place, there’s a one way system and you can log in using the NHS app or use the traditional pen and paper log in.The menu was varied with plenty of choice. Though i have to say my chunky chilli was a little disappointing ... small chunks and hardly any chilli present. If you like very mild dishes fine but this was the least fiery version of the dish that I think I’ve ever had. The chips, however, were divine!!!

A very nice mid-week lunch for three of us. Booked in advance of course. We were the only customers which felt a little odd but food and service were very good, fish and chips, beef chilli, steak, cheesecake, brownie and cream were all very good - cheesecake was thick and creamy but could have had a dash more orange. Hope they can survive the shutdowns. Good location for castle, river and town parking a couple of minutes away.

Highly recommend the festive menu Great food Lovely atmosphere And amazing service Will definitely go again !

We had lunch here today. The staff couldn't have been more helpful and the food was delicious. Would thoroughly recommend

What a wonderful, friendly place!! The staff went above and beyond to give my son, daughter and their support workers a fabulous time.The food was great and at the end they were given a box of Maltesers!!Can’t thank them enough!Will definitely be going again!

My husband and I stayed here for one night. Lovely pub Food was delicious and the staff friendly Would definitely recommend for anyone visiting Chepstow

We were treated very well by the staff. Great team and will be returning again very soon. Cheers guys

Had a real treat today - a break from the same old home working routine - our first pub desk experience. What a fantastic deal - after a lovely welcome we were shown to a warm, comfortable and spacious work space (fireside - bonus) and spoilt rotten with endless pots of tea / coffee and a lovely lunch. If you’re looking to have a working break from your own four walls give this a go - the area was spotlessly clean, safe and well organised and the team couldn’t have been more accommodating and friendly, We look forward to our next visit and, in addition, plan to make an ‘out of work’ booking very soon. Thanks guys!

Came here to Wales from a tier one zone before the Welah ‘firebreak’. What a great meal. Everything cooked fresh to order and my biggest tip is that you should not have any lunch - the portions are huge but delicious. Ricky was a great server and didn’t rush you and made you feel at home. Had a steak which I always can be wary about but it was great and they were flexible with the sides - a true inclusive, awesome pub. Would come again if we lived in Chepstow! Thank you for showing us great, friendly, Welsh hospitality.

We had a dinner here and found the food to be standard pub grub, no real complaints but no wow, sauces seemed to be from packet rather than home made.Staff were 100% really attentive and friendly, made us feel welcome and relaxed, prices were good for the town about average, same for drinks.Some of the locals were wondering around without masks, as were some guest coming in and out without masks, a little concerning but pub was well marked out and had the required gels etc.We enjoyed our visit in a nice setting, but could improve.

Just had some food and a chance to get out the house at the Coach. Great pub food huge portions and good prices. Also great service and friendly feel The Malteser cake was incredible. Cheers all.

My partner and I had dinner here to celebrate his birthday. I had the steak and ale pie and he had the trio of sausages. The meal was hot and very tasty and the portions large! The service was excellent as usual. This is the third time I have eaten here since lockdown restrictions were eased and I shall definitely be back. Maybe next time I’ll ask for a “doggy bag” so I can have pudding...

Just had a fabulous Sunday lunch and very tasty cauliflower cheese. Excellent, attentive service. The lunch was very good quality and great value.

Booked a room for one night, when we arrived there was a slight mishap with the room we had booked. However, it was immediately resolved, we were refunded the difference in price and free drinks! Really professional, great manager/staff, would stay again! 10/10

We stayed here when walking part of the Wye valley/Offa's Dyke. Staff were friendly, helpful and welcoming. The room was very clean and spacious with a comfy bed. Felt very covid safe and had lots of sanitiser around including in the room. Great location, near the castle and shops, with easy parking. Breakfast was lovely and very generous portions. Great place to stay.

Excellent / great food / fab location / friendly staff . Near castle , eye walk and town. Easy parking, good food and bar and lovely staff.

We stayed one night at the Coach and Horses as part of our walk along Offas Dyke. The staff were very friendly and helpful. The room was spacious and the shower was excellent. the food was nice and the portions very generous. perhaps too generous for some so if you have a smaller appetite I would mention that. A nice place to stay.

This lovely pub is fast becoming a favourite of ours and we have had a few great meals here recently. I just wanted to give a big shout out to Darren and Ricky who have worked tirelessly and always give us a big welcome and great service. They deserve full recognition of their hard work; managing the bar, sorting the rooms and cooking wonderful food. Keep up the good work guys

I visited the coach and horses during my stay in Chepstow for some beers! What a brilliant experience that was, I was first greeted by a very handsome barman named Ricki nothing was to much trouble for him at all and such a bubbly man! He by far makes the place! Can't wait to go again and see that cheeky little smile I can't stop thinking about! Highly recommended best barman in Chepstow!!!

We were on a staycation visiting the Wye Valley. Whilst there we popped over to Chepstow for the day. Wondering around town my nose pick up a wonderful aroma coming from this establishment. On entering we were welcomed by Ricky and Darren. We ordered our drinks and inquired what roasts were available. We were given a choice of meats to which we opted for beef. I must say the food was served hot and the roasties were fab! I would highly recommend you try if your ever in the area. Darren and Ricky were the loveliest, friendliest staff and we felt safe with the social distancing and sanitizer was available. We will certainly be back!

Wonderful service by the waiter and food was cooked lovely and tasted great and enjoyed by all of the family

We had takeaway Sunday lunches for four on the last Sunday before reopening after lock down. The choice was really good for both mains and puddings and we all had different meats. Everything was cooked to perfection, the meats were succulent and all of the veg was perfect. The portion sizes were good and considering this was a takeaway Sunday lunch it was better than we had as eat ins.. The roast was only £8 each and the puddings (which were all delicious) were really good value at around £3 each. Thank you to Darren - such a good cook and not an easy task to dish up such lovely food. Can not fault anything.

Another great stay. Sadly didn’t get to see the owners as they’re such lovely people but the staff were so friendly and accommodating. Room was clean and really good Safety procedures in place. A true credit to the staff. Great food.

A lovely place to stay the staff Ricky & Darren were very welcoming through our stay .The rooms are lovely and clean the beds are comfortable , it’s just a short walk to the castle and a nice walk along the river .Also close to the shops.Its our 2nd time staying here and will be returning .

Popped in for a drink nice staff, nice pub the only reason I have given it a 4 star is the outside space let’s it down a lot, it’s a bit dingy! Such a contrast to the inside which is lovely modern and clean beer was good!!