Coach and Horses in East Hertfordshire

Good service not rushed food delicious 0

Love this place. The food is always lovely!

I booked the side room for a private 40th birthday gathering. The service was great. The side room was perfect for around 20 people and it back out onto the garden for the kids to run around. The food was yummy and high quality party buffet food. Thanks for everything

A nice looking pub with friendly service and a pleasant interior. The beer selection on tap was OK. The food was a bit bland and didn't look as good as the photos on these other Google reviews. The Shepherd's pie didn't taste the best. Would have expected better quality. A bit disappointed.

We came here for lunch as a family with 2 kids. We ordered all food with some cocktails and bottle of wine. We ordered a margarita which came served on the rocks when the menu does not state this. We then ordered a bottle of wine that came to the table open, the waitress did not asked if If we wanted to taste the wine, she purely left the bottle at the table and left. After tasting the wine we didn't enjoy and asked to swap for a more expensive wine, we were told we would have to pay for a small glass which was what we tasted, bear in mind no one cared if the wine was good or spoiled. We ordered the second bottle of wine (£36) which once again came open and it was a cork, not screw bottle, and once again it was left on the table with a "good luck" sign and server yourself. After lunch we asked the waitress why are we being charged for a glass and why are the bottles not open at the table, we were told, "if you order wine we expect you to know the wine" and "we just open all the screews at the bar, not at the table" It would be better to change the name from Coach and Horses, to Wether spoons, and adapt prices, because in all honesty, spoons you'll get a better experience overall. We paid £75 per person and this is not a normal pub as some might argue, with this type of price you have to give a different type of experience to your guests, and it is extremely disappointing to have this type of service where you couldn't care any less about your guests. Cherry on top of the cake, we ordered some coffees, which came freezing cold, we then sent back and finally had some type of discount. We ended up paying for everything and obviously never will we return here, awful service, awful care for customers and no pride in any kind of service.

Came as a party of 15 after a last minute booking cancellation. Sam and alex led us through the booking process and were incredibly patient with organising dietary requirements. On the night service was friendly, quick and the food was amazing.

Good local with decent food. Beer is expensive compared to other pubs

Two Christmas events here. One I arranged for work colleagues 10th December. And another with hubby and eldest son. Sam and staff make you feel very welcome. Atmosphere is so lovely and calm. Food was good, and amazingly catered for an awkward me, who has to have gluten free. I, for once didn't have to choose a different menu as most of the menu included GF on the same festive menu. Thank you so much. There is only one tiny suggestion, and not worth taking any stars away. Please just make sure you provide spoons soup/dessert to the table settings.

Lovely New Year’s Eve lunch today. Great food and excellent service.

Awful meal , paid for steak frites and was served a lump of fat , would avoid

Festive dinner for two with mulled wine. Excellent venue and staff.

What a wonderful belated birthday lunch I had today with my two besties, my meal was delicious & the staff, as always, were fabulously friendly & attentive. Thank you Sam for making my 'birthday' extra special, cheers.

Great Sunday lunch. Good selection of roasts. Delicious, as usual. Great service. Dogs welcome. Recommended.

Beautiful old pub that nicely decorated, food was great.

Great staff. A lovely place to go and have very good time.

Their idea of a 'fun Friends quizz' had questions so hard, so obscure, that I doubt the shows writers would have known the answers.

Lovely place, great mix of people enjoying the food, families, couples. Staff very friendly and attentive, food was delicious and well presented. Wouldn't hesitate to recommend to anyone.

Food good but £23 for 2 glasses if wine is above London prices

We are group of 10 with kids and a few of different allergies. The service is very good and patient with us. Sunday roast is great and the dessert is interesting present. Highly recommend for gatherings. Sit very comfortably and food is great!

As usual good food in a friendly environment

We were lucky enough to have our wedding reception at the Coach and Horses. We wanted something fairly 'low key' whilst still giving our guests a memorable time. The team were really lovely and the food was beautiful! All the guests were very complimentary about the food and we were given takeaway boxes for any leftovers. Would definitely recommend!

Excellent Sunday Roast! Lovely and cosy environment and accomidating staff! Will most definitely be returning and was a great place to bring my family who visited :)

Lamb roast always never disappoints.. Good food good environment

Food was great. Massive portion. Yes! Service amazing. One thing I wanted to mention is that they serve custard with the sticky toffee pudding (you need to request it). Usually at pubs they serve it with ice cream, which is an utter abomination🤮 Well done for offering the yellow creamy delight🙏🏻

Pretty pub good food and very fun efficient staff who made the evening enjoyable would book again anytime

A nice place to bring friends and family. Lovely lamb shepherd's pie

Really nice pub with charm good food. Good service Saturday lunchtime

Lovely helpful staff. Food let them down. I had fish & chips. The fish was more batter than fish and gave me indigestion. The peas were undercooked. The chips were not to my liking either, the wong side of too chunky.

Have been once in the Summer and once in the winter when we ate. The food here varies as it seems to regularly change menu and chef. It has been4* at times but at the time of writing this review it wasn't great at all. As for the summer experience it can wor well not just as a place to eat but as a pub. The garden and one of the larger seating areas used to be was delightfully decorated and planted - however I haven't seen that recently. Service at time of review is good and unobtrusive.

Busy dining-pub with extensive menu with extra Sunday specials.

Lovely pub but the food wasn’t great this time. Starters were overdone and not much flavour. Wagyu burger was very dry. Others in our group said fish and chips was ok.

Nice atmosphere, good food and friendly staff

Just average, another pub with cheap non premium beers charged at inflated premium prices. No Stella, Peroni, Fosters etc or any standard lager you'd expect. Food prices are also high... wouldn't recommend.. ***updated based on feedback of owner Peroni is available but only by the bottle. This proves my point, you'll pay premium for the bottle Food - owner mentioned, high price due to quality of ingredients. I believe these ingredients are still basic and probably frozen... My review still stands...

Have been to the coach and horses on many occasions and have usually been reasonably satisfied. However I visited last week with friends for an early evening meal and was very disappointed . We started with prawn cocktails which were very basic with small prawns, cold and slightly stale bread and rock hard butter. Very underwhelming for nearly £10 each. Our main courses (chicken burgers and fish and chips)were ok but nothing special. Our bill came to £95 including 1 round of drinks (2 beers and soft drink) which seemed quite expensive for the quality of food. Hopefully things will improve in the near future as it’s a lovely pub and beer garden.

Lovely meal there today. Staff were friendly and very helpful. Food was delicious. Lovely the coffee and mini desert.

Went for lunch and food was delicious and reasonably priced. Friendly staff and relaxed atmosphere. Could do with a lick of paint and a spruce up but all in all a great place to eat

Fab time here on a bank holiday afternoon with family out in the sun on their outdoor garden space. Food is tasty, drinks on point. Cant wait to go back!

No one came over to take our food order for 1 hour. We had to go up to the bar and then they came over to take our order. Got our food and they didn’t come over for another hour to take the plates and then told us the kitchen was shut so we couldn’t get dessert.

My mother went for lunch today with 3 friends who she had recommended the pub 3 People ordered the same dish again recommended by my mother , when asked if the meal was okay 3 people said the dish was very bland , with no real flavour the young man said its a different chef and I will pass your comments on, no real apology or any effort to make up for a very dissapointing meal Which left my mother who had recommended The pub very embarrassed so much so the she paid for all the drinks, this was meant to be a 88 birthday treat, which is very dissaponting, my mother never complains if 3 people say the same thing perhaps more notice should be taken, my mother lives with me now and seemed very down when she came home , saying the meal was really dissapointing, to be fair we have always had a good experience in the coach and horses but not today,

Barman was friendly. Food was awful.

Really disappointed with the lack of choice on the menu today. We’ve stopped off at the Coach and Horses previously, on the way to Stansted, and always had fantastic food. Another flight this evening, so booked a table for a Sunday roast, looking forward to the extensive Sunday menu as advertised online. We were greeted by very polite staff, and shown to our table - only to be shown a menu that was a quarter of what was advertised. Roast; no cauliflower cheese, parsnips etc available - very limited mains. If we were made aware; we would have cancelled and gone elsewhere. Finished our drinks, and paid our bill before ending up in a local Thai. Lovely staff, setting - shame about the lack of transparency regarding the menu.

Have spent a wonderful family day here they let us us park our motorhome overnight in the carpark had a fabulous roast dinner with the biggest Yorkshire puds I've ever seen ,the staff were first class at all times one to revisit I think

Lovely welcome, sat in greenhousey section which was pleasant. Went for the roasts off the Sunday menu. Starters looked pretty but prawns were tasteless, bread & rock hard butter accompanying. Roasts ordered were pork, gammon & veggie roast. Again looked great but all tasteless, spuds hard greasy, nothing seasoned, measly amount of shredded veg and bland gravy. Lovely pub just needs a better chef! Wouldn’t bother with it

Staff were friendly, unfortunately the food was average at best. I went for the Sea Bass that was on the specials menu. It arrived swimming in oil and quite powerful flavours that completely overpowered the subtle taste of the fish. Portion size was also really small so I had to eat again when I got back. Possibly I was just unlucky with my choice of dish.

I found the food was ok and expensive for what you got.

Be aware if you have food allergies , we visited last weekend for a relatives birthday, we were in a private room. We made the staff aware by email and phone that one of the party has a severe nut allergy. On arrival the waitress was very helpful and went through the menu and changed some of the dishes that he had ordered. When the food arrived lasagne with a side salad covered in pine nuts!!! Total lack of communication between staff and kitchen be AWARE !

We used to love this pub, and we decided to go back yesterday, as we had visitors from abroad. The food we ordered was still very decent, but the service has hugely declined. It was a busy day, and we knew we had 2 hours available, however: the staff who served us was new and kept forgetting what we had asked her. That did not bother us, but because she was slow and forgetful, she took longer to serve us, and then they wanted to literally boot us out. It is not the way to treat customers. Better organisation is needed. I was hugely disappointed and embarrassed for our guest. I preferred the previous owners

I came here with my 2 children and dog. Staff are very welcoming, attentive and helpful. Food was surprisingly good for a pub chain. Good beer and the barman even warmed my brandy glass. The dog had a bowl of water and a few treats too!

Food good but pricey for a pub. Pushing £8 for deserts.

Always such friendly service, really nice pub garden and beautifully decorated inside. Food is always good and cocktails are a bonus!

Asked the waiter about the crab salad and said was all white meat and laid out nice It was tiny and had a tiny bit of brown meat hidden in the rocket salad. Was awful !!

The food that we did eventually get was average to say the least, the service was terrible, atmosphere bad due to dogs being allowed in the same area as non-dog lover customers eating. 5 adults eating only 3 out of the 5 got their food because it was either cooked wrong twice(steak asked for medium and came back so rare it was still kicking) or never arrived all together! Waited for 30 min until i was told they had forgot to place my order through and by then everyone else had finished their meals, told them not to bother! Hostess had the audacity to say he would take the food that we never even had or was cooked wrong twice of the bill!!!! Offered us a free dessert, declined because by then we did not trust them to get this correct to be honest.

Lovely old, atmospherics decor, comfortable and lovely meals at reasonable prices, well worth booking for a special occasion too we had a great time here with our family birthday celebration for my daughter in law recently, staff were accommodating to customers needs, and friendly,

Brilliant service, excellent food and super dog friendly.

Bloody expensive. But quality is there to match it

Staff we're very pleasant, food was amazing also service. Will be visiting the Coach and Horses again in the near future.

Good food and beer. Nice atmosphere friendly and efficient staff. Calf's liver and bacon is to die for.

£12 for 3 small frozen scallops is a complete rip off, the fish for main course was nice. The dessert was completely different from what was ordered and what should have been an expresso was a white instant/filter coffee. Used to be a very nice place, but won't be rushing back after this experience.

Unfortunately rather empty for a lunchtime, so lacking in atmosphere. Food ok and service helpful. I would happily eat at The Coach & Horses again

Discovered by mistake when I went down the wrong road! I'm glad I did. Top service, great food, and McMullen beers available, what's not to like?

Great pub, lovely food and friendly staff. The Monday night quiz was really fun and there is loads of free parking. Highly recommend!

Went to the coach and horses at lunchtime today. Had the seared scallops starter. It was pathetic. Two limp scallops, heaps of jalapenos and capers. And a scrap of "croutons". The Tiramisu was worse. A small shell of fake chocolate. A small glass of coffee with two sponges biscuits and ice cream and cream. Never again! And with a diet coke over £23

Perfect pub lunch - mid dog walk- with loads of gluten free choices. Lovely pub atmosphere with friendly, professional and accommodating service. Consistently good.

We went for Sunday roast! Absolutely brilliant, we had beef,which was very rare! I loved it, but if you don't like rare, choose another meat! Service and food all excellent 👌 👍

Brilliant cannot be beaten Many Thanks++++++++

I was looking forward to this but was sadly disappointed. The tables were close together and there was so much noise - a screaming child and a dog with a sudden shrill bark did nothing to help. There were four of us. The meals were not served all at the same time so that was irritating and spoilt the experience. One of our party did not have the asparagus that should have been part of her meal so she had to search for a waiter to put this right. The plates were tepid so the meals were not hot enough. When the bill came, I thought it was overpriced. The so called mimi dessert with a few ragged pieces of waffle was very poor value.

We visited this place for the first time with family and we had an excellent Sunday roast and dessert 🍨 Plentiful portions , piping hot 😊. Great service from entering and throughout our meal . Can’t wait to visit you again next time we are over . 👍

Staff friendly food was great, and the atmosphere was very oldy worldly. Would recommend coming back. They also hold theme nights and quizzes.

Visited on a Sunday afternoon, The host who was seating customers etc was amazing, really lovely polite gentlemen (didn’t get his name (unfortunately)who showed us to the bar to get our drinks as the table wasn’t ready. Ordered our mains, and came swiftly, all of our parties meat was delicious, however it felt like we had the scraps of the vegetables, you could tell the roast potatoes had been sat under a heat lamp for a long time, and the Yorkshire pudding just disintegrated into crumbs. The cauliflower cheese was minimal, around 6 florets with a dribble of cheese over them. We finished our meal, and waited a long period of time for our plates to be cleared, staff were walking past us, and the rest were congregated near the bar area. We finally attracted the attention of a server who cleared our plates. We then were told someone will be back to take our desert and further drinks orders. After a further wait, The host had noticed we had been basically left and came over to us and took our order for us, he was absolutely lovely. Deserts arrived and was clear that 2 deserts out of 3 had been sat on the pass as the ice cream had melted and it was more like a soup rather than a sticky toffee and a berry pie. I feel the staff don’t want to take drinks to tables or clear plates away, as we sat and watched our second round of drinks sat on the drinks pass for about 15 minutes. Overall, a poor experience, such a shame as it’s a cosy venue, a few tweaks here and there and it will be spot on. Left feeling like we’d just been forgotten and our custom wasn’t appreciated and no Customers should leave feeling that way.

3 friends booked an early evening (6.15) midweek table. Service was initially attentive, food and drinks arrived within 20 minutes. Service seemed to stop at that point. No one came to ask if we wanted more drinks throughout our visit. We eventually managed to catch someone to order deserts and coffee. After 35 minutes, nothing and no one came. I went to the bar and asked for the bill, explaining that we couldn’t wait any longer. The waitress admitted she’d forgotten to send the order to the kitchen. No attempt to rectify the situation. With so many other places to eat around Bishops Stortford, we won’t struggle to find somewhere that values our custom.

Nice place friendly atmosphere only problem for me the food was to spicy

Nice stop for a coffee. Wi fi was a bit challenging to get working but sorted it out in the end.

Great pub food and drink. Good vegan food selection. Friendly and helpful staff. The building is full of character

Lovely meal with great service. Cannot fault this experience at all.

What a brilliant night, absolutely fantastic. Food was hot and cooked to perfection, we were all served together, just perfect. Staff were friendly and patient. Thank you Sam and team, we'll be back.

You always get a warm welcome here and service is good. The menu has a good variety of family favourites and some chef's specials. On the edge of town with plenty of parking makes this a popular location.

Service was very poor had to ask after waiting ages for desert menu and bill we could see staff at the bar talking also desert dish was so hot almost burnt my fingers no warning

The title says it all. Went New Year's Eve. Everything we ordered was good quality fare and served by very pleasant staff. For me though I expected a bit more atmosphere especially as it was NYE.

A lovely Sunday lunch for a large family group with varying needs - all met with care and consideration. Our waiter, Dan was particularly good - very pleasant and attentive - but all the staff are great. Thank you.

Lovely food as always - friendly staff and great service. Good location with plenty of parking. Would 100% recommend for lunch and dinner.

Had a couple of things on the menu not available but it really didn't make much difference as there were plenty of other options to choose from. The portions were large, not ridiculously so, but when placed in front of you it does cross your mind that you won't be able to eat it all. All 5 of us did! In our group we had a mix of vegetarian, pescatarian and carnivore and we had no trouble finding something to order. Food was fresh, hot and delicious. We meet regularly and it's the first time in a long while that we all decided to squeeze in a pudding. Someone may even have squeezed in two after we decided to buy one for a memer of our usual group that couldn't make it this time. All round fabulous.

What a beautiful place ,service great and home made soup amazing

Delicious vegan mains. The cook did a fantastic job and the service from the front of house team was brilliant. Great pub.

very, very nice.we had the tenderloin pork it lovely.as was servce.last but not least the lovely waitress.even after I broke a glass a wine all over the table,we will definitely be back....cheers

Great Food & Drink. The Service was Excellent

Food was lovely had a sunday roast it was lamb very tender. Staff were very helpful and the price was competitive. Will definitely go back again.

Unfortunately we sat near the entrance where there was a strong draft and no one really wanted our order. The chicken burger tasted good but was dripping in fat.

Really nice atmosphere, food very good and enjoyable evening.

I had a really lovely evening, thank you!

Nice pub. Will try the food next time 👍

Great adhoc find. Good food. Great service by friendly staff. Try it 😊

Great lunch treat with Nan. Popped over to see Nan and went out for one of her favourite spots for lunch. We ordered a mixture of dishes from the main menu and the specials, all arrived promptly and nice and hot just what was needed on a cold January day. We were well looked after by the team and enjoyed a lovely meal.

The staff were first class and the food delicious. Our server was especially good; very personable. What was so good was the fact that the music was only background and the floors carpeted, so it was easy to chat and very comfortable. It was a pleasant change not to have to strain to hold a conversation. We felt we had our own special space. Overall, a first class experience. We are returning tomorrow night!

Just had a lovely meal here, we didn't have a reservation but was warmly greeted and given a table, we recently moved to the area and will definitely return

Sam and her team laid on an amazing spread of food and looked after our family and friends superbly at a wake in early January. Everything was organised with minimal fuss and it meant we were able to concentrate on the rest of the day which meant so much. Thanks Sam.

Went for a Sunday lunch, we had roast beef and roast pork and a side of cauliflower cheese. Every item of the roast dinner was overcooked and the Yorkshire pudding was very crispy and hard. Very small portions of meat too. The cauliflower cheese was mostly just cauliflower with very little cheese! Food was edible but would not be rushing back.

Great food and service were very good. I'm glad we booked as it was busy. Definitely be returning.

Have always been to Coach and Horses for Sunday lunch but I must say our last visit on New Year’s Eve was not great. The food was not served at the same time and we waited ages for condiments and the roast potatoes were awful and then to be charged £7.50 for a very small dessert. It is a shame but I won’t be going back and will look for an alternative pub for my Sunday lunch going forward.

Vibrant night, as there was a Christmas quiz going on too. Several choices unavailable on the menu, but food was good quality standard pub fare.

friendly staff, lovely food and setting