Based on 599 opinions finded in 3 websites
Based on 599 opinions finded in 3 websites
Nº 130 in 222 in Knowsley
Nº 20 of 34 Other cuisines in Knowsley
Opinions
We had our Xmas meal and drinks the whole time we all spent there was amazing From minute we all got there till leaving nothing was to much from staff and food was amazing Definitely be back asap
Debi Reid . 2024-12-04
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Decided to give this venue a try.....Full English ok!!.....Eggs Benedict very disappointing eggs and bacon ok muffin not toasted but hollandaise sauce really quite awful (?out of a jar) Both meals let down by cold plates!
Christine McGarry . 2024-11-22
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Great pub, definitely a good place to stop to have a break before the hill 😀
Lol Pro . 2024-11-19
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Comfortable pub for a meal and a chat, pleasant atmosphere. Food is OK, but not exceptional.
Nicola McCloy . 2024-11-16
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Went in for a pint carling on the 11.11.24. Very expensive and it tasted flat. I left and made a few notes.
Gary Smith . 2024-11-12
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3.11.24 .Do not waste your money .Roast dinner is disgusting no taste. Beef like leather.Gravy like water veg hard microwave mash.🤮🤮🤮🤮🤮🤮
Phyllis wheeler . 2024-11-03
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No stars for poor service and poor quality and lack of food!!! We booked a table for a Sunday roast at 5pm but were not told beforehand that they had ran out of half the food! We ordered the “Three Meat Roast Dinner” and only had 2 meats available, beef and turkey! Half the beef that was served was a challenge in itself due to the amount of fat it contained. We were then told they had no broccoli, no stuffing balls, no more roast potatoes (but then offered us extra potatoes after telling us they had no yorkshire puddings), and we only found out that they had ran out of yorkshire puddings when I asked where they were as they didnt come out with the dinners! We then ordered cauliflower cheese which came with a hair found by my daughter who then couldn’t continue eating her food and a member of staff asked us for the hair which we did not have as we didn't want to keep a rouge hair on the table full of food while we were eating! When we challenged the staff on the poor quality of food and lack of food we didn't get as much as an apology or a dessert for the children just told “they would speak to the kitchen staff” which didn't resolve the poor quality and lack of food/service we had received! Needless to say we will not be returning again!!
Katie Bowman . 2024-10-21
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Great atmosphere welcoming and good food never disappoints
Christine Harrison . 2024-10-20
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Great place for breakfast great staff
Fay Flynn . 2024-10-19
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An oasis of sophistication. This splendid town pub has been extensively refurbished and cleaned up recently and stands comparison with any other dining pub in the North West. Only one complaint, the hand drier in the otherwise immaculate gents toilets was about as reliable as a 787 on a bad night. 😉
Nigel Bradford . 2024-10-17
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Lovely little place. Breakfast spot on. Staff are really friendly. Will definitely come back
Daniel Manning . 2024-10-13
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Terrible Roast dinner. Really fatty beef which was mostly inedible. No Guinness or any ice to put in drinks, no gammon or pork, no yorkshire puds, no stuffing. One of the kids had just 2 roast potatoes for their meal as everything else was fatty and had a hair in her meal. Told the staff how bad our experience was, NO Apology! Bad attitudes all around from slow tired looking staff. Won’t be back here.Good job they take payment up front or they wouldn’t have been paid for such poor quality food, £16.95 for fatty hairy slop. Avoid if you thinking of going for a nice Sunday lunch.
ryan harrison . 2024-10-13
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We booked a table for a Sunday roast at 5pm but were not told beforehand that they had ran out of half the food! We ordered the “Three Meat Roast Dinner” and only had 2 meats available, beef and turkey! Half the beef that was served was a challenge in itself due to the amount of fat it contained. We were then told they had no broccoli, no stuffing balls, no more roast potatoes (but then offered us extra potatoes after telling us they had no yorkshire puddings), and we only found out that they had ran out of yorkshire puddings when I asked where they were as they didnt come out with the dinners! We then ordered cauliflower cheese which came with a hair found by my daughter who then couldn’t continue eating her food and a member of staff asked us for the hair which we did not have as we didn't want to keep a rouge hair on the table full of food while we were eating! When we challenged the staff on the poor quality of food and lack of food we didn't get as much as an apology or a dessert for the children just told “they would speak to the kitchen staff” which didn't resolve the poor quality and lack of food/service we had received! Needless to say we will not be returning again!!
Katie B . 2024-10-13
MORE AT TripAdvisor
I was surprised... nice food and and all round nice pub/place to enjoy a meal.
Colin Griffiths . 2024-08-28
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Nice cosy place with lots of places to sit. Staff were extremely friendly and local. Food delivered quick and as ordered (no peas). Not expensive but still nice quality food and drink. Highly recommend 🤗
Philip Morrison . 2024-08-25
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I follow the clockface on fb. So Curry Night was advertised. As my husband had a night off work, we booked a table. The curry menu is £40 per couple which is a good price. Included in the price are drinks, it does state 2 bottles of beer( not specified) as my husband only drinks cider & I was driving, and we wrongly thought there would be a bit of leeway on the drinks front but apparently not. The girls said 3 bottled beers. So we left & they lost £40, & went for a lovely Indian meal at the Indian palace Haydock, yes we paid more but we could choose what to drink ourselves.
Cliveof . 2024-08-17
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And please don't get confused with the Clock Face pub in Clock Face Sunny St Helens that might be good as well ive just never been to it so he we go about the other Clock Face, This is the one in Prescot and it is lovely, the food is excellent the decor is brilliant and the staff are lovely, and the service was fantastic, just wish I'd took some pics of the decor it's lovely 😍
Paul Drake . 2024-08-17
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We booked here for a birthday meal. On arrival we waited around 5 minutes to be seated and were promised menus. We were then seated at the most elegant yet filthy table from which it was evident that the previous diners had been quite liberal with the brown sauce. We were waiting over 20 minutes but no menus arrived. We ordered at the bar and our food arrived within 15 minutes. The scampi was soggy and undercooked but everything else on the main courses was okay. There was nothing that wowed any of us, though. We hoped the cherry pie might save this! It arrived warm which is always a good start but also soggy and overcooked to the point it was chewy. By this time we were sat amongst a growing number of other angry diners who had been served food without cutlery/condiments/napkins or had waited over 30 minutes for food so we just wanted out and left. This used to be a great pub for family meals but the basics seem to need more attention from Karen and her team before it can get back to where it once was. I wish them all the best with that and we will return. We haven't given up on you and know you can smash it!
Daniel Harford-Lyons . 2024-08-11
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Absolutely beautiful welcome by Gemma. Made us feel very welcome and relaxed. The food was outstanding and excellent value for money. Gemma carried out a satisfaction check part way through our breakfast which I love. Coffee was unreal. Portion size incredible. Gemma came over after we had finished our food and we had a lovely chat. What a credit to the company this lady is. Smart , friendly, efficient and very smiley. Hope you made your overnight oats Gemma. We will be back again soon. Take care.
8Tezzer8 . 2024-07-28
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Lovely place to have a drink and let the world go by but disappointed with the food. Wife and I ordered Calamari. Far too much batter. Had to peel it off to get at the fish. They ran out of meat so I could only have Turkey. No problem One slice of turkey on a very small bed of mashed potato/ couple of spuds and frozen carrot and turnip ( perfectly cut in squares) amongst broccoli and cabbage with watery gravy Wife ordered a steak on the special menu Steak and sauce fine Mushy potatoes having been in microwave? Bottle of red wine All together £70 Was it worth it : NO
paulford7841 . 2024-07-22
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Food was great the atmosphere really good
Alan Trainer . 2024-07-17
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Not been here for a while decided to pop in for a Sunday roast , quick service friendly staff delicious food and a really good expresso martini.
liverpool0 . 2024-07-07
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I performed here as I am a musician. Friendly, professional, courteous service!
Vernon Fuller . 2024-06-26
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Got a roast that consisted of 4 roasties, a Yorkshire pudding and 3 slices of gammon that were wafer thin. When the plate first arrived half the plate was empty, then the luke warm veg arrived. Roasties were cold, so we sent them back. When the plates were returned to the table, we only had two roasties instead of the four we had to begin with, which was bad enough. Cheesecakes were nice enough but tiny portions. Spent around £30 per person and went home hungry. They also ran out of the premium brandy which for a pub is ridiculous.
Marc Moorcroft . 2024-06-19
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Lovely place to eat and drink. Great atmosphere and do some great themed day/nights
robert johnson . 2024-06-16
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Nice staff and environment had steak deal after 5pm cooked exactly how we ordered them.
kev m . 2024-06-09
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Had breakfast, which was only OK. Tea & coffee were lukewarm at best.
Stephen Vass (Tom) . 2024-05-31
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Walked in and was acknowledged by the bar member who told me she would be with me a minute ... she then proceeded to serve a couple who had walked in after me ... I run a pub myself ... this would never happen ... I walked out.
sharon Mary Colligan . 2024-05-31
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Great food, service was excellent from all staff, the room was very clean and well stocked with tea/ coffee etc. unlike most places
Mark Cole . 2024-05-21
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Friendly place, good atmosphere, an excellent breakfast.
Sheila Rimmer . 2024-05-14
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Came last week for a Sunday dinner and enjoyed it that much came back again today. Really good amount of food and the spuds don't taste crap like in some places. Staff are nice and good prices for what you get.
Victoria W . 2024-05-12
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Good for food, but like a lot of pubs now, concentrate on food serving rather than a pub just to have a meet up and brink.
S Irvo . 2024-05-07
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just popped in for tea, the pub is lovely and our food was gorgeous. the young lady who brought our food was really nice but neither of us had any cash on us to tip her, felt bad about that.
ilovenell . 2024-04-29
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Lovely food Lovely service nice pub food could of been more hotter 9/10 but very Happy 😊 overall
Jane Pickavant . 2024-04-17
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Breakfast superb. Quality ingredients.
Tracey Boileau . 2024-04-14
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Lovely rooms here with hypnos mattresses. Styled very luxuriously. Excellent welcoming service from staff. Great night's sleep. Lovely refreshments included in rooms. Highly recommend
Nicole Ahmed . 2024-04-04
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Lovely food and staff went on Tuesday evening for drinks and food,shame kitchen closed at 7,but place was empty, will go again.
SHARON WILLIAMS . 2024-04-03
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Fantastic place for food, drink and song.. I'm sorry I didn't take a pic of my Steak & Kidney Pudding.... Absolutely delicious. π
Tizza Rozza . 2024-04-02
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We went mid afternoon. It's a nice and relaxing environment with modern décor. We chose not to eat there as the people on the table next got a pizza which looked like one you would get from a supermarket, yet they charged £13 for it. Even for a pub that seemed excessive!
Jan Riley . 2024-03-23
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Lovely pub very friendly staff and excellent food
Tracey Hepplestall . 2024-03-19
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We've popped into the Clockface for lunch twice in the past month and have been really happy both times. The staff are happy and friendly, polite and give good service. The food is good, simple dishes prepared in good time and served in quiet, pleasant surroundings. We've never been, because we don't live locally, but they advertise a Friday night steak night which is extremely good value £35 for steak dinner for two with a bottle of wine. £17.50 a head for steak and half a bottle of wine each sounds unbeatable.
Martin Woods . 2024-03-17
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Not cheap but the place is clean and staff smile .food is good but on the high side for price....will go back again soon
mick Cash . 2024-03-17
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Lovely traditional sandstone pub, with a beautiful interior. Warm and welcoming staff, good selection of beers, plus real ale (Thwaites) available. Food available, which is well priced and tasty. Plenty of parking available, and walking distance to the recently opened Shakespeare theatre.
Damian Sweeney . 2024-02-24
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After a day at Knowsley safari Park, myself and my 2 children needed a quick meal. We found the clock face pub 2 minutes away. The atmosphere was great and the staff are incredibly friendly. Food was nice, nothing amazing but filled a hole. Would go back again just for the atmosphere and the place itself is beautiful. Thanks guys!
Jessica wilcock . 2024-02-18
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Abysmal! Disorganised! A very defensive and unprofessional pub manager who really doesn't understand what good customer service/experience looks like. Waited 40 minutes for food to arrive - 3 meals came then waited another 10 minutes for another 4 meals. One child waited 1 HOUR for a scrappy pizza and chips. Would find better service, food and value at any Weatherspoons. Will not be returning.
Beverley S . 2024-02-18
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Love this place, Karen and the team are always happy to help.
Keith Watts . 2024-02-16
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A great pub in Prescot with a touch of class and character. Food is lovely
Alistair Cadel . 2024-02-16
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Food was just warm and very overpriced
Scriptforajesterstear Jester . 2024-02-07
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Had a lovely meal in a great pub
William Denson . 2024-01-25
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Hi ,we were at the clock face at 17.00 on 25/1/2024 for a relatives 40th birthday get together meal. I just thought I would I would put a review on of the staff ,service and food was great ,It was great to see everyone and we had a great time all was good ,the only downsize was we were a bit cramped in but there was 16 of us with 2 young kids ,who were great tonight.. but we made the best of it and no one complained and got on with it, infact it brought us together . So a big shout out to two names Jane and Danielle and all staff helped the night go well. So people are quick to put on bad reviews but this was great review to be put on . So all in all we will return again in the near future . Thanks again Jimmy Taylor.
James Taylor . 2024-01-25
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Just called in to get some lunch had two lovely meals which were the small roast and fish both were lovely the beef cut was large and thick , if I was fusy would have served on a larger plate, staff so helpful and polite especially member off staff who took the order, also requested more gravy from member of staff who served , she was more than happy to return to our table within a minute or so with a gravy bowl. Only complaint was hearing didn't appear to be on but soon warmed up with drinks and food.
Dave Kenwright . 2024-01-14
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Meal was quite dry and not that hot. Pricey for what it was. Staff friendly and attentive. Nice place. Clean.
king oscar2011 . 2024-01-12
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Really nice place and excellent food. The staff are so friendly too. Highly recommended.
C . 2024-01-11
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Such a great comfterble place to eat and drink
Amanda Hagan . 2024-01-09
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Very impressed with the professional manner of the staff it was the first thing I noticed,The pub itself was immaculate nicely decorated. Only had drinks not tryed the food yet ,Will be popping again family friendly too .
Jackie Martin . 2023-12-26
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Ordered our drinks and food, waited half an hour for the drinks (they forgot) another half an hour before food arrived. Didn't know what the soup was.. And my panini was cold... Would not recommend
Norma Fieldsend . 2023-12-14
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We went for breakfast for the first time this morning. Great value for £, locally sourced produce. Extremely friendly staff and dog friendly too. We shall be back 😀
Michael Smillie . 2023-12-03
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Food was gorgeous couldn't fault at all and the staff are very friendly too.
Carol A Lund . 2023-11-29
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Lovely place but very limited gluten free options on the day we visited, however that said they did do some lovely GF fish for me.
Just Websites . 2023-11-28
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So disappointed with the baby shower we held here on Friday November 24th. My family and myself are all frequent users of this pub for various occasions as in birthdays, a funeral wake and general coffee meet ups. Never experienced a problem but on this occasion I don’t think the pub should have accepted a booking for 15 ladies to share afternoon teas and drinks for my daughter’s baby shower. We booked the room for 5pm but even before my daughter had arrived( as it was a surprise) the staff started carrying the food in! I asked them if they could hang on until she came through the door but the lady said that as the kitchen was small and that people were waiting for their food they had to choice but to start serving.. we had barely sat down! She even pointed me in the direction of the customers waiting who all glared at me as if it was my fault . I had to give in and let them serve as my daughter was running 15 minutes late and I felt under pressure.. then the alcohol free Prosecco I was told hadn’t been ordered by the make manager who assured me he could supply this.. it miraculously appeared though 20 minutes later! They said he had to go down to get it .. we paid £15.99 a head just for the food but felt that we were a complete inconvenience..one of the staff came in with bin bags before we had left the room and said to one of my friends’ are you going to help us clean up’! Very very disappointed.. staff appeared rude and fed up and the room was not even set for the event so we had to arrange the furniture ourselves. Some of the even said later that the sandwiches were very dry as if they had been left uncovered for hours. Very unhappy the way we were treated and I was embarrassed and felt I couldn’t speak out too much as this was a long awaited event.
alex l . 2023-11-25
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Discovered this jewel when visiting family in Prescott. Friendly welcoming staff and excellent room, comfy bed and powerful shower. Will certainly be using again.
789laurenceb . 2023-11-12
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Went for a murder mystery night, which included food and some drink they came up with for the occasion. While the murder mystery bit went ok, my wife had a bit of an allergic reaction to the drink resulting in a flare up and discomfort (cheap alcohol has that effect on her unfortunately, ultimately my fault I suppose). The food, sadly, didn't really make us want to come back - it was supposed to be hot but wasn't, the service seemed a bit unhinged considering they knew how many tables they had to serve, and it was all "hot and spicy" which isn't to everyone's taste.
Colin Wilson . 2023-10-20
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Try to go every Sunday now when if I'm off work for our Dinner. Gorgeous Sunday roast, never had a bad 1 yet. Staff are absolutely Fab make you feel so welcome. Would highly recommend. Well Done Guys. Keep up your excellent work
Michelle . 2023-10-16
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Was tasty but was very disappointing. Thought it was a child's portion . So asked staff if my order was a mistake the young girl thought it was funny & walked away . Ordered the Sunday lunch . One at £9.95 or £14.95 so ordered £9.95 as I didn't want a massive portion but this was a joke. Asked were the veg was . Waited 10 minutes to get it on a separate plate . Definitely frozen & microwaved. Young girl come over and asked was everything OK with our meals . So my reply was not really this is more for a child and she said " oh really sorry about how you feel " laughed and walked away . We had one drinking our glasses were empty . Husband went bar and nevergot served as staff were talking so never bothered ordering
funperson39 . 2023-10-08
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I LOVE our Wine Tasting evenings at The Clock. Bacchus Wine Tasting has been hosting regular wine tasting events at The Clock for well over a year now and the Prescot crowd are always up for a good time! I’m always super-impressed by the quality of the food pairings the fab kitchen team put together too-DELICIOUS! Always a fab time and I look forward to future events. Johnathan 💁🏼♂️🍷
Johnathan Garry . 2023-10-06
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Outstanding stay last night, the room was so comfortable with an excellent shower, and the breakfast was to die for. Would definitely recommend staying here
Marina161061 . 2023-10-01
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Serves good breakfasts, has friendly staff and a lovely atmosphere. Been here twice with our toddlers and will certainly be back.
Oona Takalo . 2023-09-27
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My Sister's & I booked a table for Luch the food was really lovely and the staff were excellent we had a fabulous afternoon I would recommend the Clock Face to all my friends and family.
Susan Baxter . 2023-09-27
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My husband and I went on 25.09.2023 for a meal with our cockapoo. The staff were wonderful and the service was quick. My husband gad a steak and I gad a burger and they were delicious and hot. My dog enjoyed her biscuits and drink!! I’m
Susan Serridge . 2023-09-25
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Food was ok, and the Pies were nice. But the service was woeful.please manager train your staff so they have more than just a clue!
Kevin Bailiff . 2023-09-17
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Had the steak pie on the recommendation it was delicious and cheese cake Would recommend Nice environment good helpful staff
Wayne C . 2023-09-07
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Lovely service, food and great value for money. Loved it. Been here a few times and food and service is always consistently good.
trish williams . 2023-09-01
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Visiting from New Zealand and were taken to the Clock Face by a local friend. Atmosphere, food and drink all great. Just make sure you are hungry if you have the fish and chips
Stephen Patterson . 2023-08-30
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First visit to this pub. Had Sunday lunch as a large family group spent close to £300 as a group. Decor is nice, looks to have been recently refurbished. Surprised that they do not offer table service as standard we hen this is norm in most pubs for Sunday lunch. They offer standard Sunday lunch £15, small £10. We were told the only difference is standard comes with choice of three meats small only one meat. My sister in law ordered small beef which came as expected with one piece beef, My brother ordered standard and asked for two beef and one turkey but only came with one beef and one turkey. I ordered all lamb and it came with one piece of lamb. Queried whether they’d given me a small by mistake but told no that’s regular. Mine look like a child’s portion! At £15 that’s top end of roast dinner prices for the area but the quality was mediocre and really small portions. Given the portions were so small, several of us ordered a dessert. My bread and butter pudding came and it again was a tiny portion- it looked like a cookie it was so small on the plate, with a jug of custard so small, it resembled an egg cup. My partner ordered sticky toffee pudding and when it was brought out by the waitress, she said jam sponge (which wasn’t even on the menu) and when we replied we haven’t ordered jam sponge she said it’s some type of sponge has anyone ordered some type of sponge. Doesn’t exactly show knowledge of the menu or particularly high level of service.
John G . 2023-08-28
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Couldn't fault anything today at all. The food was delicious as always the staff friendly and efficient and the new accommodation looks beautiful those rooms are lovely for anyone staying in the area would certainly recommend The Clock Face a beautiful building with a lovely atmosphere its always a pleasure to visit....thankyou !
lesley shaw . 2023-08-28
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Gorgeous Sunday lunch today. Friendly professional service. Will definitely visit again
Dawn Hampson . 2023-08-20
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Got a little mixed up with our order and didn't deliver half the food until we had eaten the first part.
Bill Jones . 2023-08-19
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Absolutely amazing meal . Fro b big greeted as we entered the building and being seated we where met with a cheery greeting and informed of the specials . Food was outstanding. The decor is very in keeping to the building and music being played in the background. We asked about the bedrooms and was enthusiastically shown around the rooms. You could see from the decor and the passion from the assistant manager Kate who was showing us around how proud she was of the premises. Staff where very attentive to all guests . We met the owner Karen and again the pride and passion in he establishment was evident . Will be definitely returning
Cruiser40728510534 . 2023-08-14
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Delicious Sunday dinner, great portion's and great staff
David Hill . 2023-08-13
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The Clock face has 3 bedrooms for bed and breakfast. We stayed overnight which was really welcoming rooms are superb and super clean I understand it has recently undergone renovation which has been done with great taste. A little gem and we will certainly stay there again when we are in the area. Breakfast was delicious Staff very friendly and welcoming
CHEZWorcestershire . 2023-08-06
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The staff are really nice and helpful Decor is nice. The food is a little disappointing
Nicola Firelight . 2023-08-01
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For a pub meal it's the best around the area
Paul Price . 2023-07-31
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Went yesterday with my daughter had jacket potatoe there was actually 2 potatoes couldn't finish it felt embarrassed in case they were offended cause it was delicious but too much for us the staff were lovely especially the manageress really friendly and attentive even though it was busy day with a funeral she still had time to make us feel at home will definitely be back soon
Susan Walsh . 2023-07-20
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Wow well what can we say !!!! From the minute we arrived the atmosphere and the service , excellent food was just amazing this is a hidden gem. I had the steak pie and omg I felt as if I was a child back home and my mother had made the pie I was blown away it was amazing thank you so much. The service again she was very pleasant and helpful, friendly. Then we had a thunderstorm and as I was waiting at the entrance to get in the car the gentleman came out with an umbrella to take me to the car wow now that is outstanding service ⭐️⭐️⭐️⭐️⭐️ thank you so much
X4212CUmariab . 2023-07-08
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Great atmosphere. Lovely food. Good service. Value for money
Jeanette Sinker . 2023-07-01
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Lovely staff...Great food....dog friendly 😍 ❤️
Philippa Mercer . 2023-06-29
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Had a lovely little Sunday roast here . Would highly recommend
Jane Williams . 2023-06-25
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One of the nicest breakfast we've had for a long time and very reasonable priced, we will be going back again very soon
Footprints754086 . 2023-06-18
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An excellent breakfast & lovely staff. Will be returning. Can't recommend the clockface enough. Definitely worth a visit.
Jackie S . 2023-06-18
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Nice place with good atmosphere
Jeff . 2023-06-14
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Nice place worth a visit good outside seating.
darren barns . 2023-06-13
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Great pub, live entertainment..two steak meals with a bottle of wine £50...bargain...
Terri . 2023-06-10
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Staff are totally amazing and nothing is too much trouble for them. This place is child friendly and dog friendly with a welcome bowl of water brought to our table for our dog on seating. The food was delicious snd excellent value for money and portion size perfect for hungry appetites. Car park ample size with some outdoor seating for the warmer days and nights. Highly recommended
Elaine . 2023-06-10
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Moving to our new house next week this is going to be our local lovely staff lovely atmosphere ❤
Annie Graham . 2023-06-04
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First time to the clockface Definitely won't be the last staff/management are so friendly and helpful nothing is too much trouble good food which is an added bonus
Tracy Moulds . 2023-05-29
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Food not great here, but staff are very good, and its a lovely visual and well decorated pub. Im a chef so i have higher food tastes. But we go shopping in Prescot ,so we usually pop in here for lunch. Its home cooked food too. I have 3 allergins , that limit my choice, so im sure other people would like the food.
Anne Whitbread . 2023-05-25
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Recomended by a guy who I know who works there, lovely decor etc, I ordered some food that ended up going to the wrong table of which I'd spotted but they accepted it for some strange reason !, so I presumed they'd just ordered the same, having waited a good while longer I went up for another round of drinks only to hear a lady from that table telling staff members about the wasted food going cold at their table no 34, as a returned the waitress was bringing it over and unloading it at our table having been at table 34 for a good 20 minutes . Obviously I refused and she suggested she'd take it back and re heat it which I also refused, I asked can you make fresh food please but having taken note of the arranged food knew turning back up 5 minutes later that it was the same food microwaved . Poor service in my opinion which ruined my visit there at the clock face
John Monks . 2023-05-23
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Absolutely lovely visit to the Clock face. First time visiting and won't be the last. Lovely and helpful staff and nice cosy atmosphere. Had paté to start which was delicious, and some garlic ciabatta to share which was divine. I chose the large roast off the specials board which was lamb, it came with all the trimmings and gravy. It was very tasty. The wine was nice as well. Everything was good and we look forward to returning! Reasonable and fair pricing too! Which is always a bonus :)
Lucy . 2023-05-22
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It was OK. Good service and reasonable food. Great location and a lovely space inside. My friend raved about the place and it didn't warrant that in my opinion but its a decent choice.
Vicky Rhead . 2023-05-16
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Staff were very friendly and helpful, food was lovely, would go again
Jackie . 2023-05-10
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85 Opinions
85 Opinions
Visited this store today with my sister.We waited patiently to be served, after a 10 min wait we started to placed our order with the female member of staff i handed her the toasted sandwich to heat up,she just took it off me without saying a word. I then asked for 2 coffees one skinny latte and 1 soya then a male member of staff started to make the coffees in large glasses until I stopped him and said, I'd like small ones not large thankyou, we were not asked what size we'd like and it had already been put through the till as large, that was the first mistake.The toastie arrived and the female just literally threw it on the tray without saying a word.My sister said that's rude what you've just done,and you've never even said please or thankyou right through that transaction.My sister said we would like a refund as we don't feel you deserve our custom,your very rude to which the male then said to my sister stop shouting.My sister is partially deaf and does speak loudly but wasn't shouting,I was shocked by his comment, he should have just tried to defuse the situation at that point not defended the female member of staff.She shouted over the male member of staff, I said sorry didn't I but it wasn't sincere,he then proceeded to do the refund.I worked in retail for 19 years for a reputable company and customer service was at the the for front,also my sister works in whiston hospital in the restaurant and the same applies there, looks like costa don't seem to think so, the staff definitely need afew lessons in customer service.We will definitely not be visiting that branch again!
37 Opinions
My twin brother and I were having a meet up with friends in Kirkby Town Centre, we drifted from The Market Tavern to The Brambles Pub were we continued our day out socialising. A good pub,interior is nice ,a solid wood serving bar dominates the main room, pubby decor and furnishings, pool table, big screens to enjoy the sport and plenty of seating options spread throughout this pub, its just a proper little locals pub. We enjoyed pints of guinness in here and lagers plus some vodka and cokes ,atmosphere was good ,staff on top form and all in all a really good visit, spent a good few hours here . We really enjoyed our visit here before we moved on and as on every other visit to here we had a great time. The Brambles Pub is easy to locate along Cherryfield Drive in Kirkby Town Centre. Opening hours are; Monday to Sunday, open from midday. Well worth checking out if you're in the area.
241 Opinions
Great place for a quick pint. Friendly staff and management and pleasant clientele