Cliffs Pavilion Restaurant in Southend-on-Sea

Firstly, the show was AMAZING! Cannot fault it. The theatre itself, however..... Cakes are really nice and beverages too, but expensive. Seating is limited. The building itself is undergoing works which is absolutely necessary. The theatre itself is very dated, and the chairs are not very comfortable as a wider person. There's so many stairs and only one lift. It is very hard to access the bathroom and cloakroom as someone with a disability. We were incredibly disappointed the restaurant was closed. It was a full show, and there was nothing to indicate it would be closed. We had travelled early to get a table as me and my friend and I have intolerances so we always pre-choose our meals. There was nothing on the website to indicate it would be closed, no signs either. This meant we had to search around for food. Staff were lovely in offering sandwiches and drinks. This was after not being able to find a disabled parking space. The website says there is parking, but there is about a dozen spaces with blue badge not clearly signposted. We had to go searching again. As visitors, it was difficult and glad we left extra time. The show was amazing, so at least that didn't disappoint, unlike the rest of the experience.

Clean,with friendly staff and great shows 👍

Went to see a 80's Live... It was absolutely fantastic

When to the Panto,a really good night ,fun and well worth the money.

Pantomime Great. Hate that everything is card payment , even a coffee . Restaurant has been moved and looks better , unfortunately the Christmas menu and food is awful. Overcooked, flavourless vegetables, meat tough and deserts are similar to Aunt Bessie’s 😳 I’d rather pay a bit more and enjoy my food especially when I work so hard for my money . Restaurant is very disappointing

Great theatre . Very clean staff always helpful . Only thing that let's it down is the que for tea/ coffees waiting time was 25 min . If you wanted alcohol very quick service

Saw Great panto Jack sn beanstalk with Ryland as main character, he was very good and had great voice.panto was best I've seen.

Great venue. Restaurant is ok, not much choice on the menu. Having building work for the next couple of years (10/2024). Follow the signs for entrance. To the left, as you look at it, from the main road.

Very nice theatre. Card payment only in the bar area which was a disappointment 😔

A great place for a concert. The pantomime for 2024/5 with Rylan was excellent. 'Simon' was also terrific! The only downsides are at the moment is that the place is undergoing renovation and it's difficult to know where to go. The prices are also very expensive for food and drink.

Disappointed that I had to buy a seat for my son who had just turned 2, not only did he not sit in it he kicked off when we tried and had to take him out for the whole performance meaning my wife didn't see the show.

States online if you go to theatre for show before 7pm you can get a partial refund on parking charge. Tried this and was told this was in covid times however this status was September 2024….. no one could help awful customer service

Went here to see Jack and the beanstalk. Has good access to toilets and the drinks weren’t too pricey. The only issue is the parking, but I’ll always park at the bottom of the stairs and drop the elder ones off at the top.

Great venue, but expensive. Nearly a fiver for a small ice cream is taking the piss on top of the ticket price, booking fee, extortionate parking charges etc.

Panto good, but 9 pound to park and hike up the stairs is taking the mick

Jack & the beanstork... Went with granddaughter loved it....

Went to the panto. The building is undergoing a refit so some areas are not accessible. But all wnr well, other than the queues for the loo's.

The Cliffs is a great theater we have seen many productions here and enjoyed them all , the latest being the big Panto with Rylan who was magnificent as always . We also tried the pre show dinner which was a pleasant experience, Daisy our waitress was brilliant too. Portions were generous to say the least , but I was disappointed when the wings were subbed for chunks of chicken breast "boneless wings " but they were only just cooked and no sauce only a dipping mayo. It was nice but not the wings I had expected. But overall, staff were very pleasant and attentive , and not having to dash back from one of the local restaurants was a big bonus . Giving 4 out of 5 as there is always room for improvement but definitely going again as its so easy to get to and parking too , so much better than going to London and all the risks that brings these days.Highly recommended.

Very uncomfortable seats, the seats need to be refurbished or replaced. Sat in one of them for two hours, had back pain at the end. Food and drink are very expensive. Lack of toilets when the theatre is full unacceptable.

Worst panto I have seen. Rylan was not a strong enough or loud enough character. Simple Simon was good, but felt sorry for the stand in Jack - out of his depth completely. The script depended heavily on pop music - so disappointing. Feel it was far from enough to justify ticket price (£52) and I had bought 6 for all the family. Such a shame Cliffs Pavillion.

Loved it not sure kids understand it tho

Love this theatre and the pantomime was fantastic

Saw Jack and the Beanstalk with Rylan. It was excellent.

As a coach driver the passengers loved it

Great venue. Just seen Robert Plant / Saving Grace, outstanding

Good parking nice bar staff good views of stage

A spacious auditorium with adequate bars etc.

Parents be warned, they now CHARGE you for every booster seat you borrow, I might understand if these were decent ones, instead on of a hard plastic tub!!! Xmas panto was great, but you guys are just using any excuse to bleed parents of more money, shame on you!!!! Just greed not business

Ugh. The toilets are just nasty. Please install extractor fans and an air freshener that's on a timer. These things don't cost a lot!

Show was good but the car parking charges on the sea front are ridiculous and the drinks are over priced . The beer at the majesty's theatre last week was cheaper and only £25 to see phantom of the opera

Good, large theatre that hosts some big acts. It has parking alongside but get there early as it fills up quickly but not too hard to find space in nearby streets. Decent view from wherever you are seated, pictures show ABC from ground level stalls and Rock Orchestra from the very back row

Parking was a nightmare!!! Waiting to be served for a drink was a nightmare. Most uncomfortable seats I've sat in. My whole group said the same. Show was good. Venue was just shoddy with pathetic parking.

Helpful front of house staff; Satisfactory Christmas dinner and Michael Bublé tribute package in downstairs function room.

Great venue for music and shows. Watch out for long and slow queues for ice cream in the interval.

Spacious hall, but it feels very cramped. Overall expression was good.

Great place that holds some fantastic events.

Great venue and performance by the Entertainers

Went to 90s anthem night. Awful, awful sound quality. Far too many people allowed in for the capacity of the bars. Staff had no clue how to deal with the numbers. DJs didn't discuss what tracks they'd be playing, consequently we heard a few tracks more than once during the night. Positives? We were able to park 2 minutes walk from the venue. Joe Wiley was a great DJ.

Another good meal before a great show

Not enough toilets for women (can't comment on the mens). Seats were worn and stained.

Aaahhhhhh. Construction work and so busy when there's a performance. Oh and don't get me on the parking (not the theatre's problem but it does affect the evening's enjoyment)

Always a good atmosphere amazing views, good bites to eat for lunch or nice to have a drink, and a great night out for a show, there are some absolutely amazing plays shows, concerts that take place at the cliffs pavilion

Why would you show a tour comeing to you and till the public weeks in advance on your website and say tickets are available from 10am Friday when you know weeks in advance its already sold out days before? And turn off your website at 10.03 am. Very disappointed in your way of doing business.

Thoroughly enjoyed my time at the theatre, great seating & an awesome show. My only disappointment was the lack of parking & disabled parking. I hope extra parking has been factored into the redesign which is taking place currently.

I like to go in the first 5 rows

Very busy, lots of queuing for drinks or snacks, toilets not far away! Enjoyed show, had great night.

Attended Sunday to see Robert Plant. Undergoing some renovation work, looking forward to seeing how it looks! Staff are lovely - we pre-ordered drinks to be delivered to us in the intermission and it worked wonderfully. The auditorium is spacious, and the sound/lights complemented the show. Seats themselves could be more comfortable, but otherwise a wholesome evening!

The show with Jimmy Carr was great. But the customer service at the box office was probably the worst customer service I've ever experienced. The ladies that sat there was not helpful, they where lying and rude.

Great to see Lulu, nice beer as we

Great location and a great show. Definitely worth a visit once all the refurbishment works are completed.

Very good, friendly local venue. Makeovers a bit disruption

Not enough parking for disable seating needs too be updated otherwise they do put some good shows on

It was brilliant and well organised Anton was absolutely brillant.

My wife went to see Jane Mcdonald here. I dropped her off as parking is expensive and difficult. When I picked her up she had come down the embankment steps to the Esplanade. All in all it is a nuisance that there are not better parking facilities closer without a steep climb to get to the Cliffs from the Esplanade

Free parking after 6pm Good selection of shows Reasonable prices

Great venue. Also had the pre gig restaurant meal which was very good.

Great venue and chitty chitty bang bang was amazing. Great view and seats

Saw Lulu last night she was fabulous .Had good seats.

Always love going to watch shows at the Cliffs Pavillion. Fantastic atmosphere, staff are always friendly and helpful

Love the cliffs ,great venue to see bands ,we went to see Squeeze and the night was brilliant with a great atmosphere.Big bar ti easily get served.

Did not seam to care about disabled people was left to sort out selfs out , seating was a joke couldn’t get wheelchairs all behind on another and had to keep moving to let people in and out

DO NOT MAKE THE SAME MISTAKE WE DID AND PURCHASE TICKETS UNDER FALSE PRETENCES !! - full details of our experience can no longer be disclosed due to the ongoing investigation but if anyone else has had a similar experience please do not hesitate to report them. Solicitors’, Citizens Advice & Trading Standards… they are the first steps for anyone in a similar situation. But also just to add a bit of context to my poor review rating: - Very poor advertisement with lack of information for the show from both the venue and productions. - The majority of staff were unprofessional and rude (The security guard we spoke to that evening, was actually very professional, understanding and sympathetic) The Manager, Oliver who I contacted, did not listen to our side of the story explaining the situation and simply dismissed us and relayed incorrect facts to myself about the situation. - Extortionate prices for refreshments. Slow service. Card payments only. - Not enough toilet facilities especially for the women where according to Oliver there was an attendance of 1300 audience members on that evening. - Poor security measures. No bags were searched which is pretty concerning. Being that it is Southend you would think these measurements would be in place to ensure our safety.

We saw Squeeze on their 50th Anniversary tour, they were brilliant a wry enjoyable evening. Only downside was parking as the esplanade was closed for fireworks. Struggled to find parking’

Chatty Chitty bang bang at the Cliffs is a must see. All the performers were excellent. An enjoyable evening.

Nice place, but £8.75 for a pint of beer! All drinks are overpriced enough to put me off going again.

Great show, sore grease .cliffs still have work carried out, but it gives no problem

Very nice venue, my sister got married there, staff very helpful and Friendly. The car park is very small and tight. Otherwise a great place. Highly recommended 👌 👍

There are some renovations going on at the Cliffs Pavilion. We couldn't have a meal in there before the show. The seats in the theatre are too low. Perhaps they might install proper seats after the renovations. However, we thoroughly enjoyed Jools Holland's show at the Cliffs Pavilion. It's in a beautiful hill top spot overlooking the sea.

Rude and unprofessional staff. Overall terrible experience, wouldn't waste money going here again.

Performance off Grease was fantastic. Staff at doors and bar great. Really must get a lot more toilets for the ladies.

Went to see Grease the musical, was a good performance. Only thing that let it down was the uncomfortable seats. We wish we had taken a cushion. They were really uncomfy for couple of hours.

Cliffs Pavilion is fabulous, they have amazing acts there all the time. Lots of famous people. Highly recommended, keep an eye out for there pantomimes too. Fabulous.

Fabulous evening watching Grease, while staying with a friend in Shoeburynes. Very friendly, helpful staff

Too hot & sound system.not as good as it voukd have been for the gig

Had a fabulous time... seats amazing...Stylistics...what can I say Jason Sharp lead singer brilliant as were the other two Stylistics. Brilliant band and a fabulous Backing singer...loved it.

Went to see Jools Holland. Very good venue. Lots of refurbishment going on, so I'm expecting it to be even better when it's completed.

Good venue but sitting in stalls P25,P26 found to be uncomfortable after 3/4 hour (sore rear).Also drinks well overpriced at £12 for bottle of cider and a bottle of coke both well under a pint.

Nice venue . Enjoyable evening .

We have just had our Wedding in the Maritime Room at the Cliffs Pavilion on the 28/10/2024. I cannot sing their praises enough, Lesley and her team did us proud. Lesley was the perfect Wedding Coordinator and her team never let her down once. They put up with all our multiple visits, meetings, questions and emails, and they always had time for us. Lesley, Emma, Hannah our wedding was everything you promised it would be, your team were attentive, every detail was perfect, our guest were so happy with the service, and you went over and beyond expectations. You really made our Wedding the best day of our lives. John Watson, our DJ, was brilliant. Despite putting up with our requests, he read the crowd, had everyone on their feet all night, we ached so much the next day. He would definitely be my recommendation to everyone. Thanks John. Our Wedding at the Cliffs Pavilion was amazing and we Thank you all xxxx

Good atmosphere all seats have a good view of the stage well staffed for bar and food service

Great place with the worlds most uncomfortable seats.

Great venue. Bar drinks expensive for the area. Lots of fantastic events to go to. Lovely views over Thames Estuary

Stop wasting money glamorising the exterior - replace your seating! This venue has old, extremely uncomfortable seating that should have long been replaced. They are so bad it spoils the performance you are seeing.

Brilliant show for Jane McDonald

Nice venue for music and plays, helpful and friendly staff,

Great local venue attracts some decent shows

Good points....Nice theatre. Has some top rate band, comedians, shows, in a comfy, fair sized venue. Bad points...Refreshments are overly expensive, service super slow, toilets not up to the half time break rush, coffee machine was broken and replacement was both expensive and might have been made by Baldrick in that WWI trench. But if the show is enjoyable, then other things become peripheral.

Been there twice in the last month, the shows were excellent. The staff are very good the only thing that lets it down for me and a few others are the seats they are really uncomfortable. Next time I go I'm doing the same as an older couple done and take a cushion.

Super venue for an array of shows.Best Exotic Marigold Hotel was a slice of fabulous India just for a night !

Went to Cliffs Pavilion to see Only Fools and Horses - Christmas present from the kids. Very large, clean venue. Helpful, polite, and courteous members of staff. First time I have ever been there and would happily go again. A very enjoyable night out.

Chairs uncomfortable staff very helpful and friendly

Amazing night at Lord of the Dance. Such fantastic dancing skill!

We were sat in the stalls and you can tell they know what they are doing, the seats are staggered with the seats in front of you, so you have more chance of getting an uninterrupted view. Well done for that Cliffs 😊 A thoroughly lovely evening, comfortable seats, plenty of refreshments and an excrllrnt show, we will definitely be going back.

The theatre is undergoing a major refurbishment, so the foyer appeared crowded and small. However, the seats in stalls are no longer fit for the purpose they need to have more padding and also need to be a little wider to suit the current body shape. I personally do not have that issue, but I could see a number of guests struggling to fit into the chairs without elbowing their neighbours. The production of only fools and horses was brilliant and would highly recommend it to any fans of the 80s classic comedy show.

This pre show meal was perfect. Made the entire evening a lot more relaxed. Harriet was great and made sure we were well seen to. Would highly recommend food was delicious.

Great food, great service, great show [only fools and horses]

One major gripe about Cliffs Pavilion The seats are very uncomfortable. Tired and worn they tilt downwards so I can never get remotely comfortable. This distracts from any enjoyment I may be getting from the show I'm watching.

Absolutely amazing shows here! Only fools was a triumph!

Great night out watching leo Sayer

Great show good venue but big queue for toilets lol