Based on 211 opinions finded in 1 websites
Based on 211 opinions finded in 1 websites
Nº 183 in 365 in Newcastle-under-Lyme
Opinions
Ordered from here last night all I can say is wow the clay oven special kebab is to die for thank you 5***** service
arslan shabbir . 2024-11-06
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1. Costly 2. Please greet your customers nicely,with smile atleast. It doesn't cost you anything.
Faiss Khan . 2024-10-25
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Very friendly staff food always great really quick service best place in Newcastle and well worth a visit also very good prices☆☆☆☆☆
Mike Wakelin . 2024-10-19
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Amazing food at great prices. Definitely my takeaway of choice. You won't be disappointed. 5 STARS
Martin Davey . 2024-10-15
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Excellent food, good prices, excellent service, friendly atmosphere
keith joyce . 2024-10-14
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Best takeaway in Newcastle, been visiting for over 20 years, simply the best
Dave Smith . 2024-10-13
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Have ordered many Pizzas over the past 6 months and cannot fault the service given. Pizzas very tasty and food still hot after driving back home after collection. Highly recommended. Phil Johnson (regular customer)
PHILIP JOHNSON . 2024-10-06
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Abid was very polite and was on time. Excellent service. The food was also amazing.
Sandra Suresh . 2024-09-23
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Ordered fried chicken wings and chicken with lamb salad. Both wings and meat was salty. Delivery was great but the food was appalling. Would not recommend.
Aishah Selamat-Webb . 2024-09-09
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Good quality food and great service delivery was very fast staff is very friendly will definitely recommend this place
Umer “Raja” . 2024-08-18
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Excellent food and fast delivery (July 24) - I haven't used here for years but in my honest opinion, the quality of the food is better than is ever been.
David . 2024-07-07
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Ordered a large chips and salad - mainly chips, and the smallest salad ever with half a slice of tomato! Offered salt and vinegar but didn't actually put salt and vinegar on it! No sauce was offered. £3.70 is a complete rip off for what I was given.
Amanda . 2024-06-29
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Very good place to eat clean stuff are very friendly
Fernando Efori . 2024-06-18
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Not good service when they don't deliver to Tunstall and cancle your order u should have a list of places you don't deliver to now got wait couple of days to get my money back sorry but from where u are based it doesn't take long to get to Tunstall it takes 12 minutes
Shaun Bithell . 2024-06-14
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One of the finest and amazing take away ever seen food is well cooked and very well served loved the taste of food here excellent customer service and staff is too polite with the customer recommendations for all guys to order from this take away!!!!!
Rafiq Lohani . 2024-06-13
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Worst lamb kebab we've ever had, very dry and tough, won't be using this place again
Andrew Mills . 2024-06-07
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Friendly Staff always they look after me when i go for collection thanks and very clean shop good work clay oven team 👍👍
sagar berwal . 2024-06-01
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Lovely food and friendly staff.
Mathew Pickerill . 2024-05-24
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Nice food and fast delivery thanks
Goutam Gogna . 2024-05-24
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Best kebabs in town always fresh food.
Taha Tariq . 2024-05-24
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Great service and very testy food 1st time try these guys the kebab was amazing delivery was very fast also the asian style pizza taste Amazing good work keep it up guys
jasraj bhatti . 2024-05-24
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Best food in town & also very fast delivery thanks clayoven again👌👌
Prabh Dhanoa . 2024-05-23
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Having been a regular here for sometime for the Pizza's. Have to say the one's that were delivered last night were awful. Meat Feast, Double Pepperoni and Spicy one and they all looked and tasted exactly the same. The spice was the only thing that tasted any different on the one. The three of us only ate 1 piece of each and the rest went in the bin. They started off great but think the Pizza's have definitely gone downhill. We couldn't even tell which was which when they arrived. The pot of garlic mayo that I ordered extra at 80p went straight in the bin as it was hot as they left it in with the Pizza....Simple adjustment. Time to look for another regular Pizza delivery.
Liz . 2024-05-19
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We always use these guys..excellent service, outstanding food..Best in Staffordshire, well done guys
John Tomlinson . 2024-04-01
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2 x Lamb Kebabs with salad on cheese, keema and garlic naan I have been a long serving customer living outside of Newcastle and drive to collect. The staff are very friendly, helpful and deliver excellent customer service. The lamb is cooked fresh and the naan bread is particularly tasty as it is freshly oven baked (hence the name of their establishment). I will always recommend the Clay Oven and in the years I have been going, there has never been anything negative I can say.
Matthew Brough . 2024-03-24
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Food delivered hot and quick...items missed off but biggy...bit the Nans seem different...more like a thin manufacturer nan not the usual think hand made ones...shame really...tome.to try somewhere new
Jason Healy (Jase) . 2024-02-17
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Ordered the 3 pizzas for 2 meal and got charged for all three. When called about the inconvenience we were told that it was not their problem, shocking customer service and foul language!
Harry Clarke . 2024-02-17
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It's ok if yuu get the full order that you ordered but ordered twice and got the wrong order so disappointking benefit of the doubt ordered again forgot our garlic bread and tried to blame it on us discussing garlic bread received 20 mins later there error
DD hhh Jhvvg . 2024-02-10
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Ordered on line, delivery was quick. great delivery driver fantastic chicken kebabs, thanks guys will re order soon.
phillip cppk . 2023-11-16
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Best Donner meat I've ever had and the chicken kebab is so fresh and juicy, love that they use traditional methods and not on the hot grill. Staff so friendly, nothing is too much trouble for them.
mark jones . 2023-11-14
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Order the buy 2 pizzas get one for free whenever I feel like it and it always hits, best pizza place in Stoke for me
Taalhamimul Jawadin . 2023-11-12
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If I could give 0 stars I would! We ordered two chicken kebabs and the orders came totally wrong, incorrect salad, incorrect sauce, missing ingredients and we had chicken tikka on one instead of normal chicken. We called up after they had been delivered to dispute this and ask for a new delivery and they actually tried to argue with us over the phone. Saying that we had ordered incorrectly and it was our fault. They eventually agreed to send us a new order out but said they wanted to take the two old kebabs back? Absolutely dreadful service and a very bad attitude from the man we spoke to over the phone. 100% will not be returning due to their terrible attitude and poor customer service.
Dominique Allen . 2023-11-10
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Donner meat was left off a value pack when rang up couldnt hear the person properly as a bit deaf and said I can't hear propley and was told i am speaking english very rude over phone been going here for 5 years never again
tracy B . 2023-11-06
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A proper "big belly" menu, delicious food as always. Thank you guys. You are the best, no.1!
marius M . 2023-10-21
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Brilliant take away. Got my order wrong and when phoned they were very polite and brought me my correct order and said I could keep the other food. Very tasty food as well
Billy Davies . 2023-10-20
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Had southern fried chicken, absolutely top draw, a must place to go
Kenneth Dean . 2023-10-11
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Good high quality food. With amazing taste. Matchless service
Choudhary Javed . 2023-09-06
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Exceptional service. Very friendly staff and very reliable. Umar was very helpful and cooked us some amazing kebabs. Fully recommend this to everyone.
Haroon Hussain . 2023-09-01
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Do not recommend I’ve been I’ll for 2 days now
L S . 2023-08-27
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Your flyer delivery boy/man dumped your flyers on our front lawn yesterday. I rang the manager and he didnt seem to care. That I guess is what counts for standards these days. Disgusted.
Mike Colquhoun . 2023-05-19
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Best pizza I've eaten in a very long time. Many places are now using fake cheese to save money, but not here. It's further to travel for me, but well worth it
David Austin . 2023-05-12
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Always excellent food and helpful staff, top notch
Andrew Eagles . 2023-04-01
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If you're after a great takeaway with amazing food, look no further. Clayoven has always been a favourite of mine. Would definitely recommend this takeaway. Food and staff are exceptional.
C C . 2023-02-09
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Nasty don’t bother. Worst kebab ever and cold pizza vet dissatisfied
Simon Murray . 2023-01-14
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Very nice tasty food quick delivery.
Nasir Ahmed . 2023-01-12
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I will have to say that best kobeda kebab so far I had in Newcastle.
Haseeb shah . 2022-12-08
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Amazing food and fast delivery. Number one in town.
Adeel Farooq Maqadam . 2022-11-18
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Absolutely amazing pizzas Also great deals* 10/10
Darren Ian . 2022-11-11
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Lovely food not over the top expensive. Great service and friendly staff...
shaun clewlow . 2022-10-14
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This is my go to place for great kebabs and pizza. Always top quality
Kevin Brock . 2022-09-05
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4* lamb kebab - very impressed , quality meat .
Henry Beresford . 2022-08-01
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Usually good and we order regulary, but kebab came with donner meat i didnt order splattered all over my chips which ruined them and the other meal came as a small rather than a large.
Daniel Nixon . 2022-07-20
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Very very nice food and best takeaway in Newcastle and all Stoke on Trent
Muhammad Arfan . 2022-06-19
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Always give benefit of the doubt but sadly the guy taking the order was rude and guesstimates the price . Roughly 7 pound over the price on the menu! And the salad was warmer than the food . Won’t be going again
Martin Cartwright . 2022-05-15
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The food was nice and the delivery guy was nice but the food was so expensive and for no reason. It was the exact same as every other fast food place, the same beef patty and the same chips. I got it thinking it was unique because of the prices but really, its just ripping you off.
Beep Boop The Jilbabi . 2022-05-11
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21/04/2022 - Instagram page: Chikkuchettan Rating 3.75/5 Summary: Overall, a decent place to order food but don’t have too many expectations; however, a detailed opinion cannot be provided without trying other items on the menu. Detailed review: I ordered through Uber eats and felt it was on bit overpriced due to the high delivery fee and uber charges. As recommended by the restaurant, use their website to order next time rather than through uber eats. The delivery fee within 3 mile is £1.20. I also noticed that the price for the items ordering through the website where approximately 50p higher than ordering through uber eats for the below items. Lamb Kebab - large - £8.15 rating 7/10 Chicken Tikka Kebab - large - £8.00 rating 7/10 In both meals, the quantity of meat was more than expected and cooked well. The lamb was a bit chewy but tasted amazing. Similarly, the chicken was marinated well with the right amount of spices but was missing the magic. They both were served on a large nan. The app doesn’t state how the kebab will be served. The nan was a bit tough but was filling. The sauces were provided in separate tubs but weren’t enough (1 chilli and 1 garlic) and the nan ended up being a bit dry. I would suggest providing a bit more sauce and probably have butter or oil when heating the nan. They also provided a regular salad with both items. The customer service was excellent as we ordered the food to the wrong home, but when we spoke to them, they were happy to inform the driver and get it right.
Mahesh Mohankumar . 2022-04-26
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The food was shocking. Ordered from uber eat. No salads no sauces when we ordered them specifically. We asked for nan bread but received pitta bread. The food is very salty and not even worth spending your money on it. Wouldn't order again for sure. It was just meat and bread thrown in a box and delivered. Considering how much they charge you, the quality is absolutely disgusting. I would give a zero star if I could 👎
Rahma AL-Shallawi . 2022-03-17
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The staff are really friendly and helpful and polite, They are really good experienced chefs they is absolutely delicious thanks guys for the brilliant food that u offer
Kayne Grosvenor . 2022-03-04
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absolutely shocking a simple order and they couldn't even bring it all on a few occasions now we have ordered they have forgot something or not got the order right this used to be a good place to order from but something is not working there we won't order again
alan oldbury . 2022-02-19
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One of the best takeaway in the city with professional and friendly people behind the counter.
Przemek Matus . 2022-01-28
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We were those late minute order doucebags and the service we got was amazing and friendly - pizzas were banging 👌👌
Charlotte Fielding . 2022-01-20
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One of the fav's, fresh food and great staff 🏆
Krzysztof Wieckowski . 2022-01-01
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Ignored after a complaint, blocked on social media as a result of their poor quality. No refund given. Terrible food, terribly packaged.
Simon Ellis . 2021-12-26
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Great chicken kebab and friendly staff
Dean Anderson . 2021-12-05
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Best takeaway in the area, always fresh and always hot.
ashley grocott . 2021-11-27
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Always my goto kebab shop. The chicken tikka value box is great , challenge yourself to eat it all yourself
Jason Richards . 2021-11-25
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We really enjoy the pizza We get from the Clay Oven. Whether we collect it or have it delivered.
Malcolm Adrian West . 2021-11-12
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Consistantly good use them regular
Carl Jackson . 2021-07-04
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Orderd twice now fast delivery and great food thank you will definitely be our go to take away now after trying most in the area 😀
Steven Shingler . 2021-05-21
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First class fresh food, delivered on time, salad exceptional. 🥗
Paul Rushton . 2021-05-18
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Very friendly and happy to help! Thankyou
Krissta Jackson . 2020-12-12
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Thank you, but never again even my dog didn't want that old frozen chicken from kebab.
niiiiiiike . 2020-12-01
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just had our takeaway from our favourite place and as always lived up to its high standard. always delivered hot and always excellent pizzas and excellent kebabs.
Susan Raison . 2020-11-14
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Great pizzas, always piping hot when delivered and fantastic quality
Brett Bedson . 2020-08-26
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Food tasted OK, chips were soggy and portion was tiny. I had a box of chicken tika, Donna, chips for 7.50 and usually at othe places this is enough but the box was small and only half filled, only 6 stringy bits of Donna? . Not impresses and won't be back Just checked the just eat reviews as the order I placed is somehow erased from rocord and can't rate on there and there last review was 2015! Tricky smarmy business
Mark . 2020-06-16
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Just placed our 2nd online order. Usually collect but it's great that The Clay Oven have been able to diversify during these current climes! It's definitely a highlight at the end of a busy working week to know that these guys are delivering amazing food whilst observing the current guidelines for social distancing! Hurrah! Thank you!
Jacqui Clegg . 2020-04-03
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Lovely kebabs in clay oven, everything is very fresh and high quality, good value too.
Iroam About . 2020-03-18
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Food was nice, delivered within 40 minutes, would recommend i think its fresh management as ive had a new Menu posted
Mathius Eden . 2020-03-05
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Food was thrown together all sald even though I only asked for certain things, no Donna meat with the order, over all very poor
Millie Hamilton . 2019-11-16
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Always ordered from there thought they were okay until 2 days ago on the 11th november when they gave me food poisoning off a burger they clearly didnt cook it properly just be careful if anyone thinks of ordering from there as it might happen to you thats why they are probably so quick at delivering as they more bothered about profit than a persons health will be calling them tomorrow to give them a piece of my mind as im am really ill
daniel mansell . 2019-11-13
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Spent £30 on meals for my family. I called up and said there was a problem with one of the meals, they completely denied it, but said would call me back. No one called me back to fix this. Such a shame, the food was beautifully cooked, but the customer service is shocking. I understand mistakes happen, but when these aren't rectified, it's really off putting. Not great really, seeing as kebab houses are everywhere so competition is high. My money will go elsewhere next time.
Claire Bagnell . 2019-09-23
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We have had 2 meals from here tonight and we could not eat any of them there were discussing
Michael Bike . 2019-09-21
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A clay oven is the only way to enjoy a fresh kebab and nan bread. Lovely.
Michael Walley . 2019-09-19
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Super fast delivery food is good had no problems
callen lumsdale . 2019-09-05
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Good food but never gets order quite right .
Samantha Brough . 2019-08-28
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Always amazing food and service best takeaway in Newcastle under lyme highly recommend
David Blundred . 2019-08-22
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Used to be amongst the best in Newcastle. Now barely pushing average. Seem to be scared of putting fillings into their freshly cooked naans. Shame.
Shaun . 2019-07-15
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Fantastic mixed kebab. Large chicken & lamb pieces. Pizza also great. Hot when delivered. 100% recommend.
Kerry Bedford . 2019-06-22
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Absolutely disgusting!!! I'll never be going here again i was sick after eating just a little bit, wouldn't even feed it to my dog is was that bad. They got half the order wrong and the man who i spoke to on the phone was so rude!! Disgraceful vile place!
Faye Rees . 2019-06-21
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For me🤗, best experience food and fast service 👍
Numan Albayati . 2019-04-23
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The pizza is usualy delicious but this time we ordered meat feast and 3 other pizzas wich were all nice except when we flipped the meat feast pizza it had mold on the base and it was disgusting and the grosser part is that 2 of us had eaten a piece before we noticed the mold.
Shannon Beckensall . 2019-04-21
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Omg just ordered pizzas and the base waa mouldy
Joanne “Jo jo” Jo jo . 2019-04-21
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I WISH I COULD PUT ZERO STARS IF IT WAS POSSIBLE The chicken was dry, we asked for sauce, everytime for the past 3 months, they have told us there is sauces on, in person, on the contrary when I got home there is nothing, they never put any sauce even if we tell them when we are picking it up. The staff are friendly but it seems they don't take orders well possibly due to language barriers. One interaction was as follows: Friend: *Puts in order notes "please put sauces on the chips and burger"* *At store* Friend: "Are all the sauces on the food?" Employee of Clay Oven: "Yes" Friend: "On the chips as well?" Employee of Clay Oven: "Yes" *30 minute drive home after a long day of work* *Gets home* *Opens food box* *Looks down* *Shooketh* *No sauce on food* *Not surprised*
SG Fitness . 2019-02-07
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We have tried quite a bit off the menu and found it all to be enjoyable. This is currently our first choice if we are in the mood for a take away
jason stokes . 2019-02-04
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Absolutley spot on been a few times now and each time has been 10/10 i dont leave reviews very often but when i have good food i think its only fair to compliment them i will use this kebab shop all the time and i travel 7 miles to pick it up which tells you alot
mark atkinson . 2019-02-02
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Very clean takeaway and always fresh food thanks
Faisal Bashir . 2019-01-30
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Lovely chicken burgers keep up the good work.
Michelle Burton . 2019-01-21
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Usually this place is a good stop for some proper pizza. Occasionally the quality has not been so good; pizzas have sometimes been cold or overly greasy (as in soaking through two layers of cardboard). I think it depends on who's working at the time because other times the pizza has been delicious.
Natalie P . 2018-11-28
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Friendly staff, the pizzas we had were great, I'm going to try the kebabs next time
Jezza St . 2018-11-24
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Would give no star if possible. I ordered online and 100% know I ordered a chicken tikka kebab. However I got lamb. I would never order lamb and I know ordered chicken tikka as it was under the normal chicken. Yet I got lamb, I called to question this and was told I ordered lamb very abruptly. I was told they had a receipt which doesn't mean anything. I tried to look back on my order but couldn't see what it was. Either way I know what I ordered and it wasn't their horrible chewy lamb. My dog enjoyed it anyway as I was unable to eat it. I said I wouldn't order from them again and they said ok, so clearly don't value their customers. Shame really as everything else was nice.
Carrie Marchant . 2018-11-17
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