Based on 394 opinions finded in 3 websites
Based on 394 opinions finded in 3 websites
Nº 166 in 365 in Newcastle-under-Lyme
Opinions
Been ordering from here for the past year great food and service highly recommend the burgers.
Ben Bates . 2024-12-02
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Long wait for poor quality food The donner meat was awful
Carl Jackson . 2024-09-28
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Guys in charge were very nice. Service was fast. Food was good, would deffo recommend again.
Steve Thekkekara . 2024-09-21
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I ordered food it took over a hour and 20 minutes to come I tryed to pay on card and the boss rung me up very angry saying no you pay cash you and very rudely told me to f..k off very bad experience do not recommend
Roman Jones . 2024-06-28
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I ordered large chips and a large chips and cheese with a can last night and ended up getting 2 large chips with no can and I tried ringing them back up 3 times and they just ignored me didn’t even bother eating the food it looked that anemic so I definitely wouldn’t recommend going here they can’t even cook chips properly let alone read your orders right don’t bother wasting your money.
Ozzie . 2024-06-05
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Used it 25 year plus and never had a bad meal yet! 😋
Craig Jackson . 2024-03-30
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Great food and great service I would recommend you to try
andy szulc . 2024-02-15
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Ordered food that said it would turn up at half 10 didn't turn up till half 11
Oliver Bailey . 2023-12-02
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Always pop in for a burger and hot wings. Burger always tender with fresh crispy salad and hot wings better than kfc. Owners are so lovely, always have a chat and a giggle. Would 100% recommend.
Alice Szydlowska . 2023-07-28
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Would absolutely recommend the zinger burger as a 100% better contender to KFC. And the donner is always good and salad is fresh. No comparison in most areas, and I just moved here from the centre of Manchester. They are LEGIT
Rochelle Lyn . 2023-07-05
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Good quality kerbabs so tasty and good portions
Donna Beesley . 2023-05-11
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I've ordered from here very regularly (tends to be my weekend treat) and I have not had a bad experience, there's been a bit of inconsistency in flavour of the meals but aside from that the delivery guys are outstanding (on a handful of occasions there've been forgotten items, they go back for it, or call me later and bring it to me) and even recommended I buy from their main website to get cheaper deals! This has become my go-to kebab house. 😊
Henry Plumb . 2023-05-06
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Really bad service, customer service was horrible. In addition, the food was in poor condition. In short, I wouldn’t recommend to anyone.
laura fernandez la fuente . 2022-12-05
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If I could of put 0 stars I would of … worst food and customer service I’ve ever received , sent me 2 out of date ,grey kebabs that absolutely reeked !! When i rang and asked for a refund the man on the phone was rude and said I was lying… then after arguing for about 10 minutes of him accusing me of being in the wrong and he said he’d send me new and “fresh food” over an hour later nothing I ring up and he said I need wait another hour or 2! Asked for refund and was hung up on 3 times do not order here unless you want food poisoning and abuse !!!
Anna Stimson . 2022-11-04
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First bad experience with this takeaway. Not only am I waiting over an hour, when I just called him he blamed me for entering the wrong post code. Checked order, all is correct. Not impressed, it takes one bad experience to lose a good customer, which I have been.
Charlie M . 2022-03-30
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Food was nice, nothing stood out against other places. Was passing late at night so called in. I will say portion sizes were good but the price I would say was on the top end compared to other places too
James . 2022-03-30
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Fantastic service. Been having food from here for well over 10 years, which is always great quality. Always friendly when on the phone, even knocked on the door to check we were ok once when we hadn't ordered in a while.
Connor Machin . 2021-12-20
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An hour and a half late. Said someone pressed the button by mistake then hung up the phone. Called up 20 minutes later and it still wasn’t there, made them aware of the time. The person on the phone said, “well it’s on it’s way to you” then also hung up.
Rat Look Detailing . 2021-12-20
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Ordered through the Just Eat app..was told I'd get my food by 2100... turned up at 2133 stone cold, ate 1 piece and binned the rest.... wlll never order from here again
Tom Smith . 2021-11-25
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When are you opening again? You don't seem to be open again yet?
Purple Lobster . 2021-09-15
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Best lamb kebab so far in Stoke. Repeatedly ordered many times - all of them were brilliant. Liked a lot shish kofte as well.
Nerijus Gecas . 2021-05-28
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This place should be called worst kebab takeaway. I ordered a cheese burger meal and garlic bread......I got a burger in a bun with garlic bread ....no salad or onions In the burger.....I called them up and they said it's cos I asked for chilli separately.....retards don't speak English interpreter that as no salad....avoid this place its a rip off
freak house film . 2021-03-07
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Ordered for the 1st time. My order was Garlic Mushrooms and a large Cheeseburger with chips and a bottle of Coke. Arrived nice and quick. Garlic Mushrooms were so hot, it was like I had just made them. Excellent. Burger and chips were very tasty. To finish it off, the bottle was ice cold, just how I like it. So 5 stars from myself. On a side note, as a serving suggestion for the garlic mushrooms, perhaps add an option to have Garlic Mayo with them. This is purely my taste and they were great regardless. Thank you Best!
Mark Taylor . 2020-11-29
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Ordered a big order the other night, ended up phoning and asking for a deposit as he didn't know where the address was... Told him to come to the address he arrived then asked for the full amount up front. Of which the full amount was a small fortune. Paid £20 deposit before hand, when the order had arrived they had added an extra 14" garlic bread and charged us for it. We did not order this nor did he read it back on the phone when he was asked to. However he read back the correct amount of garlic dips, and then the wrong amount arrived. The pizza was OK. Just heavily coated in cheese and grease. The donner meat was even refused by the dog. Those of us who ate the donner meat ended up with several trips back and forth to the loo for the next 24hours. The garlic tasted like mint sauce. When the shop was phoned about the incorrect amount of garlic dips, i was basically told tough luck as I had only ordered the amount that came. I most certainly would not recommend this pizza shop to anyone. Avoid if you value your health. Oh and wallet.
Torquil Knox . 2020-10-26
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Good quality food and excellent service
Mehrban Hussain . 2020-10-07
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Always fast Delivery and hot food BEST KEBAB HOUSE in newcastle Thanks
Fuat Kose . 2020-10-06
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Fantastic kebabs Always and pizzas was really nice Thanks Guys 👍 love Best kebab house
Ozcan Sarach . 2020-10-06
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Very good kebabs 👍 every time on delivery services Thanks BEST KEBAB HOUSE in Stoke on trend
Iozdjan Saratch . 2020-09-27
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Food was like it had been pulled out of a freezer it was that cold. Not only that we waited 1 hour 40 mins for our order, I would advise anyone go there. Rubbish isnt the word.
Beckie Everill . 2020-03-27
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Good, quick service, good delivery drivers, delicious food and good deals.
Ryan T . 2019-11-09
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Great chicken kebabs. Good value
Tracey Naylor . 2019-09-06
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Ive been using best for years frendly staff fabulous food and deliver winner xx
vicki d . 2019-03-23
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Great food + service berry chatty.
Christopher Finney . 2019-01-15
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Its a ok place to have kebabs and other foods. Most of it I found to be super market frozen to fresh cook.
Saranyan Deivasigamani . 2018-10-22
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Requested bbq sauce didn't put any on my daughters kebab the food was cold and the staff was very rude and not polite when rang up
steve green . 2018-10-05
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I understand that when you place an order late at night, it’s annoying. But it’s even more annoying for the customer when you don’t deliver everything they ordered so someone (me) has missed out on their food despite paying for it. The food that arrived was nice however I’d quite like the £4.80 back for my missing 10” margherita cheers!
Zak Gilmore . 2018-09-26
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I have been here many time really good food and friendly staff
Mehmet Celik . 2018-08-10
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Best Kebab in the entire area. Anyone leaving bad reviews must work for the dismal competition or don't know what REAL Kebab should taste like. I tried many from the area, most I threw away. It's all fake mostly and nothing like Kebab - one even sent one with English Gravy all over a massive pile of congealed meat (enough to give you many diseases including heart disease) and no veg or salad just a load of onions you'd expect on a hotdog - broiled. The Nest Kebab bread is properly baked and FRESH in a bread oven. The meat is PERFECT. Try the Lamb Kebab it's tender whole lamb as good as you can get. The salad and veg is fresh as you could imagine. I even order an extra wrap (bread) or two sometimes it's just such perfect bread it's nice to bung one in the freezer and have it with something else the next day. The Extras are all great, the Pizza is great, in fact I'd eat anything from here. I do LOVE a real Kebab though. Chicken with chilli and yoghurt/mint sauce all fresh with salad in bread oven proper fresh bread. The delivery is absolutely SUPER. If you order direct from their Website the service is super you can even see when the order is accepted. There is a box to write in if you prefer a couple of changes to your taste. If you want the bread separate to wrap yourself etc. I do that one sometimes. The desert menu is short and simple but quality. Who can't say no to that ice cream it reflects the quality of the main menu. If you just want chips with cheese on them or something simple like an Omlette - there is something FRESH and well cooked and served for any taste. Cannot recommend it enough.
Bella Cochrane . 2018-07-26
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Fastest delivery in stoke order placed at 11.39 arrived 11.59 i live 1.9 miles away food tastes how it should
john hall . 2018-07-14
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Best food in town fast delivery.. As hot as fresh x.
deli meli . 2018-06-25
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Very pleasant staff, never had a problem with the chicken, burgers or kebabs.
Mark . 2018-05-30
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Polite Friendly staff waiting is not long.
Jason Tomkinson . 2018-05-29
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Food was vile out of here never again will I order then been trying to get them to come collect it for an hour and get a refund as food hasn't even been touched and the fella on the phones aurging with me telling me no no no his foods lovely everything fresh I've never even smelled food like it in my life it's off and I would even rate one star there unreliable,rude and not to say they haven't got a clue.
jamie priest . 2018-05-19
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Proper Turkish kebab as it should be !!
Tom Urbanski . 2018-05-05
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Great food nice service and always on time
jade gajewski . 2018-02-28
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Fast food Turkish kebab and pizza place, great food
Donald Foy . 2017-11-17
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Generally good but a couple of their drivers have attitude problems one of them just smacking my door like he wanted to break in rather than use the doorbell like any normal human being and gave me attitude for not answering the door!!!
DDD Solo (Dan Solo's R-Cade) . 2017-11-15
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Used to be good and efficient but when they're 'busy' they mess up your order and are late but they don't notify you. Won't be returning.
Belinda Cartlidge . 2017-07-02
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order was wrong and when called to ask to collect the wrong items and bring fresh they only brought one item..... and asked me if i could leave it and then next time get one for free because they are busy..... shocking customer service definatly wont be having from there again
Hayley Morgan . 2017-06-05
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The food was cold, soggy fries thats, burger was burned not mentioning the Donner kebbab which seems like it was wating from the morning... second when tried to conatct them they would not answer the phone at all. Im NOT recommending this to any one!!!!! Be warn and stay away if want a good and hot food order from somewhere else !!!!!!! Money wasteded !!!
karol pulawski . 2017-05-30
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Ordered our food tonight and you've taken the money but delivered no food so far! It's been an hour and 20 mins and it's STILL not here. Now you're closed and we can't contact you. Disappointed.
TheScottyPlays . 2017-05-09
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Had to wait 1 hour 35 minutes and when the food eventually arrived its was cold..lesson learnt!...
Andrew Fiore . 2017-05-06
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Always good food - chicken kebabs are the best
Steve Mountain . 2017-03-13
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Made to wait 1hr 45mins for 2 x chips and cheese. This is a piss take. Wouldn't wait that long for a 3 course meal at the orange tree!
Harriet Maddock . 2016-12-27
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Gave me food poisoning. Was ill for a week. Constantly vomiting!!! Strongly recommend not to eat from here. God knows what they be putting in their food!!! Put me of takeaways!!!!!!
Zari 12 . 2016-12-18
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Since they where took over they have gone right downhill! Chicken looks like something reheated from a night out! Dirty look inside as well.
Jack Bourne . 2015-03-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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28 Opinions
No eggs in salad boxes has they are too expensive and they need to save money. This is not stated on the price board. Saladbox price from 3.65but it not stated that meats are extra. The assistant complained about the cost of everything and they weren't making much money so need to cut back on items and charge more money. I felt as if they were doing me the favour to supple the food and moan about it at the same time It's a shame it used to be a good shop !!!
1961 Opinions
Our table was well prepared, the meals were exactly as ordered and of a very high standard. Service was excellent and very courteous. We stayed longer than our allocated slot due to there not being a high demand for the table