Based on 237 opinions finded in 1 websites
Based on 237 opinions finded in 1 websites
Nº 235 in 545 in Cheltenham
Opinions
Fantastic hotel. Can I say a huge Thankyou, again, for the superb service from Becky and the rest of the team. Nothing is too much trouble and we were made to feel very welcome. Very dog friendly hotel and special mention to Becky and the chef for going that extra mile for our dog ( she especially appreciated the breakfast 😁) Room was also lovely and I would not hesitate to recommend. we will be back again soon. Thanks again
Emma Cleaver . 2024-10-31
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I live very nearby..,pop in for a pint every now and again... friendly and welcoming . thoroughly recommend... Nick...
nick Colman . 2024-10-25
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What a lovely nice hotel. The location and staff were just so nice and friendly. Would love to come and stay again.
P P . 2024-10-04
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What a great place to stay in Cheltenham ! Staff are super friendly and helpful. Really go the extra mile to ensure your stay is enjoyable. Our room was beautiful with every amenity you could need for a lovely stay. The bed was very comfortable and the location really quiet making for a great night’s sleep. Although lovely and quiet the location is super convenient for both the town centre and Racecourse. Less than 10 mins walk into town or a 5 min drive to the Racecourse but you could walk. Onsite parking was another bonus. Cocktails in the bar made by the friendly happy team were delicious. Left my make up bag in the room and they contacted me and reunited me with it. I will definitely return . Many thanks.
Dr Alison Dentist . 2024-10-04
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Excellent stay, good value for money. Great people and great owners.
Joshua Wright . 2024-09-22
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Overall, good. Check in was fine. Booked breakfast for a certain time so we could get out of the door for the airshow. It was 15 mins late, and there was virtually nobody in front of us. Also, being on the ground floor, the room was noisy as it was right by reception. Nicely appointed, though.
Dan Turner . 2024-08-06
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Had a single room over the weekend and met my family who were also staying there in one of the bigger rooms. My room was fine, not the best Ive ever been in but remember It’s an adapted older Georgian property with lots of period features, rooms on different levels accessible by stairs, so don’t expect glass & chrome, and mood lighting because you won’t find any. The location is close to town centre, which is only a short walk away, so you can leave the car. It was quiet overnight. Nice. Parking is available organised through reception. Breakfast was excellent with plenty of choice. Dining area is welcoming. The staff were lovely, everyone was very helpful and nothing was too much trouble. That’s what makes the difference and makes it a 5 star review.
Jon B . 2024-07-14
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I booked 4 rooms for a group of us to stay here for a friends hen weekend. The staff were incredibly welcoming and allowed me to go into the rooms prior to check in to decorate and to leave gifts as I had planned. The rooms were decent sized, clean, and beds were very comfortable. The breakfast in the hotel was much needed each morning after a night of fun and they very kindly put us together on the tables. Food was hot, tasty and there was plenty of it. The restaurant also had a very good deal on cocktails which was a bonus! It was very well decorated and a great meeting point for us before our evenings out. I would 100% recommend staying here. The town is a short walk and there is so much to do. There is ample parking and everyone is more than happy to help.
Molly Kiltie . 2024-06-02
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I held my 70th birthday dinner at the Clarence Court Hotel. Becky the manager went out of her way to make everything perfect. She is great at communicating and made sure everything was perfect, even accommodating the magician . I would definitely recommend it.
Sally O'hare . 2024-05-28
MORE AT Google
Away with work, I was lucky to be able to book into the Clarence Court, with on site parking and a short walk to the center, it's in a perfect location. Overlooking Clarence Square this Georgian mansion house is perfect. My room was on the first floor, it was a lovely size with high ceilings and sash windows overlooking the square. The hotel staff made my stay special and made me feel welcomed throughout my stay, can't wait to come back.
Richard Lilley . 2024-05-09
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Overall average stay. Everything is a little tired. Room OK but faulty shower not the best
David Horsfield . 2024-05-03
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Lovely hotel in a magnificent building and we had a fabulous Saturday evening meal
Cathy Thulborn . 2024-02-06
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Another great boutique hotel very close to the centre of Cheltenham and a short-ish distance from the Cheltenham Racecourse. Relatively new owners who are pumping money into the place to smarten it up and modernise it.
David Tudor . 2024-01-30
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Quirky hotel but great location for exploring Cheltenham. This hotel is not suitable for anyone with a mobility issue as the stairs are all incredibly steep and also the entrance steps are extremely steep and narrow. Free customer parking is a bonus as the square is full of parked vehicles. The room was clean if dated and certainly requires some tlc. Staff are charming and helpful. Breakfast was adequate there was quite a choice.
Pauline Horton . 2024-01-25
MORE AT Google
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Ordered coffee, mint tea and a cake and paid but after putting the coffee and tea on the tray, the server walked away to do something else. The cake wasn’t put on the tray so I asked for the cake and after being grumpily asked which one, the server practically threw it onto the tray with no apology and a really bad attitude. I suppose that’s what passes for customer service in Costa?