Cintia's Cafe in Hillingdon

We have been to this cafe many times. The staff are lovely and the breakfasts always great. I decided to have some carrot cake and it was very very dry. Good customer service is how you deal with problems. I took the cake back, and the manager advised me the cake had been in the fridge due to the hot weather. I was offered other cakes that had not been refrigerated but I opted for a refund which was given without question. Amazing customer service. Thank you.

Second time we have tried this restaurant, first time the milk was sour in our lattes. No problem these things happened. Although they were not fazed so no apology. Went again they took our order at the table, I ask do we order at the counter? She took our order, at our table, the food was ok found the food very sweet (bbq on both sandwiches) went to pay. £4.95 for service charge!!! That’s mad just for taking our order at the table. Their coffee is just under £4 as well as her fizzy drinks, their mark up on drinks is over the top! I have no problem to pay for service but that’s crazy, I would have ordered at the till if I had know they would charge £4.95 just to take my order a few steps away at the table. That’s not ok!

We have been going to Cintia’s for years. Back before the fire and rebuild. Today I ordered a crepe for my wife and a steak ciabatta for me. My wife’s arrived and she was half way through when I decided to check if they had forgotten mine. I was told the crepe was quicker and mine wouldn’t be long. Meals ordered together should be presented together. My wife had nearly finished her meal when mine arrived. My steak ciabatta had a tiny amount of steak strips, in one half just three strips and two large lumps of fat, the other half four strips. I have had this meal before and it was expensive but lovely. Very dissa-ointing this visit, such a shame.

Cannot fault this place. The food is delicious and good quality, the staff are lovely and even brought a bowl of water out for my dog. Price point is exactly where it needs to be. It’s not “cheap” but is also not overpriced or expensive it’s perfect for the service and food received. Clean and tidy environment.

Having been before and found it OK, my sister and I were looking for a quick bite to eat in-between work. We were seated promptly and went to order at the counter which was ok. I was told there would be a 15 min wait for food. WRONG!! Over half an hour later I asked for an update, the server tried to ask the chefs (if you can call them that) / kitchen staff and was ignored several times! They clearly hadn’t even started “cooking” our order which was only a salad and ham, egg and chips!! Lady next to me had been waiting around 45 minutes for her order!! We both asked for refunds as we couldn’t wait any longer due to work. The supervisor came over to do it, and tried to deduct over £8 from my refund for the 2 waters we had had. Over £4 each??!! I questioned this and the refund was increased by £2, still over £3 for a water, jeez!! You would think that they would have let us have these complimentary due to their lack of service, but no. The supervisor was rude and clearly annoyed so I took the partial refund (making it £24 for the food - expensive for what it was) and we went to MCDonalds!! Wouldn’t rush back now tbh. It used to be so nice, efficient, friendly and reasonable. Now it seems no care is given once they have your money, a let down for Ansells which has amazing staff and service, nothing is too much trouble for them. Cintia’s, take a leaf out of their book please and sort your staff out!! With the exception of a couple of waiting staff who were apologetic they didn’t care!!

Excellent service. Best iced coffee in the area. Friendly efficient staff. Particularly like to cite Larsen who I have just witnessed diligently cleaning the legs of each chair. Well done

Excellent food, efficient and courteous service , pleasant surroundings and a really good cup of tea! Set in a nice garden centre with a good car park.

10 people 3 generations, plus one dog, table reserved in advance. Everything was perfect and excellent value, staff friendly, helpful and understanding.

Ordered Croque Monsieur was served a ham and cheese tostie when I asked where the mustard and bechamel sauce were I was told there were two versions an English and Asian and they served the Asian version ,really could not be bothered to point out it is a classic French dish, fair play they refunded my money .staff were very unhelpful

I ordered the Mother’s Day Tea for three, which Marianna very kindly delivered. It was wonderful! Everything was lovely and fresh, the coffee hot and all very well package. I set the cakes and scones up on my cake stand. My Mum was very happy and thought the walnut cake was delicious.

We ordered our lunch to our work place today and the food was amazing .Delicious salad with fresh avocado 🥑 smoked salmon,eggs,olives and grilled peppers .

Good service as always I asked for a coffee to be not to hot as I was in a rush Maria maid it perfect and the cherry shortbread was very tasty all the staff make you feel welcome Cheers Jim

Cintia's is based in Ansells Garden Centre. They offer a wide selection of meals including all day breakfasts and home made specials . The lasagne I had is the best I have ever eaten. They are very reasonable price wise too. The cafe itself is modern, spaceous and spotlessly clean. The staff are friendly and if you are a regular treat you like an old friend. There are the usual selections of beverages, cakes and pastries, My tea came in a pot and was a good two cups worth. Cintia's is also on JustEat so you can get food delivered too. I am happy to recommend Cintia's. Give them a try. You won't be disappointed.

Having supported cintias for the best part of 10 years the old cafe and the new..I was extremely disappointed when my meal of eggs Benedict came up and the eggs were cold..not just mine but my daughters as well...when I told the waitress about it she was very nice and apologetic and took them away...within a minute of taking them the owner came up and was very rude and asked me what I expected her to do as she cooks the eggs dishes them up and serves them so they are hot...these were COLD and I cannot eat cold eggs but at £6.95 I expect my meal to be hot and not to be questioned about it by the owner...in Business the customer is always right and you never argue with a customer...we were offered no alternative so had to eat it cold...but the attitude of the owner was out of order

Have been to this cafe many times and they deserve a 5 star rating but only given 4 when one meal was not value for money but 1 out of 10 visits is not bad at all to get great food and I believe value for money. I take a number of people here to eat and all have said the same thing. Very clean place and tasty food. It is a rare and wonderful find. Recommended.

Overall was a very good meal and enjoyed all of it. The sausages were good but could of been better as they are quite mushy and soft. The bacon was cooked to perfection in the meal and to compliment it they do a lovely hot chocolate. If the sausages were better would be a 5 star but would definitely return.

There is so much choice for food here, and it is all so nicely presented and tasted amazing, I will definitely return.

I had breakfast here just after lockdown lifted. Tucked away behind Heathrow and not a place you would stumble upon. However well worth searching for. Eggs benedict with sides - as good as I have eaten in London including in posh hotels.I popped back the other for lunch and thoroughly enjoyed it also.The staff are so friendly and helpful, everything is freshly cooked. On a nice day the outdoor courtyard is a lovely sun trap.We live 20 minutes away in Ealing and I would happily drive to have breakfast at Cintia’s. A rare and wonderful find.

Delicious food and all the staff were efficient,smiling and helpful. Definitely recommend for families and friends.

Perfect food and drink, Owners and all staff are happy to help. The only place I go to eat. Glen Eagles 👍👍👍

I have been to Cinita’s a few times as a family and a couple, always receive amazing service such lovely staff there is always a happy atmosphere. Food is lovely the cream tea is my favourite. Would recommend to anyone.

Delicious fresh food, lots to choose from, scrummy cakes and super friendly staff ... such a lovely atmosphere I’ve become a regular 😍

Here now, enjoying the Eat Out to Help Out. Not that it matters as we love coming here anytime. You are made to feel like family and nothing is too much trouble. Great range of food and drinks 😊 at fab prices.

went for breakfast with my husband and the breakfast was delicious and hot and quick. And the service was excellent.

I have just moved back into the area {a week ago}, I have, so far, been there 3 times this week!, this review could sound very 'Cheesy' as there is nothing negative to say and 'ive been in the hospitality business for many years.Service from all staff 10/10Cleanliness 10/10Quality of the food and menu options 20/10Ambience 10/10Lovely outside eating area, all Covid 19 and social distancing restrictions all in place throughout.All in all a lovely experience, would highly recommend.

We always eat at Cinitia's Cafe whenever we visit my Dad. The food is excellent with great choice for children. The seating area indoors and out is relaxed and comfortable. The staff are friendly and helpful. Highly recommended for a chilled out meal or coffee with friends and family.

Amazing hospitality and great food. Following all precautionay covid 19 measures. Walid at the counter was awesome. Would love to go again and again. Thank you team for the wonderful experience....

Friendly staff and great food. Good value for money. Large venue so social distancing is easy. Beautiful tabled seating area in the. garden as well.

So glad this really great cafe is open again. It is so clean and COVID safe and has had a lovely makeover during lockdown. Food as good as always and the staff working hard to keep everyone safe , they deserve to do well and we are so happy our favourite cafe is back.

We love this cafe. Friendly service, very reasonable prices and a massive choice of food. Oh and the food is delicious!

Had lunch today well prepared and presented highly recommended Pleasant staff and comfortable dining experience

Having just had a delicious lunch at this cafe I would have to praise it highly for all its efforts to keep the customers safe during Covid 19. The tables and chairs were thoroughly cleaned, good self distancing with sanitisers, food and cutlery etc brought to the tables, and names and phone numbers taken for protection. The food was as ever wonderful and the staff very friendly. Give it a try

This cafe is a hidden gem! The food is amazing and the cakes and waffles and crepes are the best I’ve tasted, the staff always make you feel welcome, and it’s always clean and tidy.

A lovely family breakfast this morning at Cintia’s. We’ve been coming here for years but this was the first day of the ‘eat out to help out’ scheme and Cintia’s really stepped up, offering both 50% off and an extensive menu. Excellent value for money. Would highly recommend!

Cintias cafe at Ansell Garden Centre is the best around. So glad this place is open again. Best breakfasts and perfect lunches followed by hot drinks and an amazing array of baked desserts. The staff have been amazing with the new restrictions in place and everything is clearly marked and easy to follow. Always has been extremely clean from the day it opened, but the staff were always cleaning tables and wiping down seats after customers had finished. Highly recommend this for breakfasts before a look around the garden centre. Will be back as soon as possible to sample the rest of the food on offer.

Cinitas food, atmosphere and cleanliness is first class.All food freshly prepared and is delicious.So glad we can stay and eat again now. Your new arrangements to get people sat down quickly is excellent and I have witnessed how immaculately you clean between customers. See you again soon

Visited for brunch. Sat outside in aovy terrace area. My partner's poached eggs with bacon and avocado was superb and my full English 'Ansell's' breakfast among the best I've ever eaten. The black pudding was the proper stuff, the bacon thick cut and the egg yolks utterly orange with freshness.This isn't just a good casual restaurant for a garden centre, it would be stand-out anywhere.EV charging points in the free car park are a bonus for anyone headed out of town and wanting a quick top up; of battery and tummy.

so fantastic you are now open again, after all the unprecedented times we have been living through. went for breakfast last sunday with my two friends, great meet up. had three different breakfasts between us. so moreish. we have missed this lovely place so much and all the staff. cant wait to start coming back on a regular basis which i will do, even if i am on my own. so lovely to visit and thankyou for the lovely food. hope everyone starts flooding back now.

Amazing food.very friendly staff. As soon as a customer left they cleaned the tables straight away!! Very good to see!! Regular customer and will definitely be returning!!! Thank you

Food was delicious as always. Hygiene is spotless. So good to see all the staff back in force. Always a great breakfast!

staff friendly and helpful, cafe very clean and following high hygine standerds. Sat in garden lovely relaxing atmosphere, left us feeling comfortable and care free in current pandemic.

Great to see the cafe is open again. Everything is spaced out nicely and there is still the high level of service whilst maintaining social distancing. Me and friend had a great breakfast and will defo be back again soon!

I have a ladies lunch here about twice a month. Normally I have a cheese and tomato toastie. With a cup of tea. Their range of food is excellent. Something for every taste.

What a gem located in the garden centre. I had a delicious omlelette and chips my partner a Greek salad...we shared a naughty cake All the staff were really friendly and helpful and the price was definitely to my liking. Well done Cintia's

We visited here after a trip to the Hospital, hoping for some quality comfort food. We were not disappointed. Mum's toasted cheese sandwich was by far the best she has had in a long while (and this is one of her go-to lunches when we are out and not wanting anything too big). Dad had a rump steak sandwich - what a beast. I haven't heard him say he was full at the end of a meal for ages!Lovely welcoming atmosphere and brilliant staff.Thank you and expect many a return visit.

This is a hidden gem. Lovely cakes, good coffee and all inside a garden centre. Didn’t know it existed even though I’ve driven down that road many times but I will definitely be having more of their cakes in the future

Been here lots of times - which says it all. Fabulous airy, roomy cafe, charming owner/chef, always with a warm welcome, and lovely friendly staff (served today, 4th March, by an exceptionally nice friendly lady). The food is excellent, the place is beautifully furnished and always spotlessly clean. Definitely the place for breakfast, lunch or whatever. Inside Ansells garden centre, one of the best around here, also with extremely helpful, friendly owners and staff. Frequently visited and highly recommended, both Cintias and the garden centre.

Visited for lunch today with my cousin. We were both really impressed with the food we got. Not only was it good, it was excellent value for money. The staff could not have been nicer or more helpful. Definitely worth a visit.

Always friendly and welcoming. Whether it’s a quick snack or a filling lunch there’s something for everyone. And if you’ve got a sweet tooth look no further than the fresh cake selection. Perfect!

Very friendly staff. My daughter had seen advertised that they were dog friendly, and as we had her small 10 month old dachshund with us and it was lunch time we thought we would investigate.A member of staff came over to us immediately, where we waited at the entrance.Explained the area where we could go with the dog .The food was served quickly .Very good service .Would definitely recommend.

Great food and a varied menu, friendly relaxed atmosphere, very clean restaurant, welcoming staff. Highly recommended

Good good, excellent service , clean & very friendly. We visit every week with no complaints - large portions good prices

We regularly visit this well run and friendly restaurant/cafe.

This is West Drayton's best-kept secret. I love this place and go there weekly. A range of breakfast/lunch meals with great prices.

i had two friends with me today at lunchtime and we had a great time at Cintia's . we had the garden breakfast and two ciabattas and coffee and tea. wonderful service, great food. and what lovely people work and run this gem of a restaurant.

I thoroughly enjoyed our breakfast here. Good quality food and the coffee was great. The staff were incredibly friendly and the cafe's seating area is decorated very prettily. We'll definitely come back again, and I hope to have room for one of their impressive looking cakes or pastries next time!

We have been here numerous times, and have never left disappointed!

Lovely food lovely hosp itality very friendly help you with everything when you go to ansil garden centres easy for everyone to visit

Have just had another great lunch with the family here. It's my very fussy elderly Mothers favourite place and I just love their homemade soup. Would highly recommend it.

Really lovely food and atmosphere. Very modern and staff are all very lovely! Very good value for money

First visit to Cintia’s Cafe for lunch. Good choice of food, clean looking and well served. The food was lovely and the service brilliant. Would highly recommend a visit. We will certainly be back

This was our first trip to Cintia's Cafe. We had a delicious breakfast bap,great coffee and hot chocolate. We were spoilt for choice with the menu! Extremely clean surroundings and lovely friendly smiling staff. Great decor. We will be back! Ideal for meeting friends and family. Well done to all at Cintia's.

Have visited several times and have never been disappointed. The food is excellent, very well presented and good value. We particularly enjoy the jacket potatoes - so much filling! Fish and chips today - very generous, hot and tasty. The staff are very helpful and friendly, Good service and always get a 'goodbye and thank you' from behind the counter when we leave. Great coffee too!

Charming atmosphere great selection Of food friendly staff well worth a Visit can wait to go again..

I had the cottage pie special, which was amazing. The staff were very friendly and helpful. Great place to have lunch and will definitely visit again!

First time visit food was absolutely delicious.definately will go back again and again.my friend and i were very impressed with everything.

The service is very friendly and polite, plus fresh good quality ingredients are obviously used for the food. I had the cottage pie yesterday and it really did stand out for taste. As you can see from the pictures, the surroundings are very pleasant. There is also an outside area to sit and eat in good weather. As this is in a garden centre, I would say that it is a hidden gem that a lot of people probably do not know about.

Cintia's cafe cook the best ever sausage, bacon and fried egg bap. The staff are very pleasant. Highly recommend a visit if you are in Middlesex.

Great visit ,good food ,helpful staff. Excellent value for money. Good choice of food for all times of the day

This place was so great! The food was so reasonably priced (and tasty :)) Staff were all lovely as well. We found this place as one of the closest cafes to our hotel and were not disappointed whatsoever. Definitely recommend stopping in.

The food came very quick and the employees are very respectful and nice. It was an incredible meal for a respectful price.

Visited the restaurant before plant shopping. The cottage pie was amazing. The salad dressing was homemadeand the best we have tasted. We were given a sample to take home. Staff are do helpful and friendly. Will definitely be back. The cakes look amazing but we were too full to try this time.

The utilitarian setting of a big, industrial building and a garden centre does not at first seem very inviting. However, it's worth getting past this.

The breakfast is delicious and more recently tried the BLT, Omelettes and Egg/Bacon salad which are all amazing. No this was not all on the same day!!

I’m a current customer and I have to say the food it’s great, the staff are very nice and there is in a great location, it’s very nice while you doing some shopping you can have an amazing coffee or lunch.

Come here quite a lot - very light and airy with fresh flowers on the tables which are not too close to each other.

Eaten here on several occasions, always a good choice & reasonably priced. Convenient for LHR, Clean toilets and space to park. Can get busy at lunchtime.

Brilliant food and drink service 1st class as always was always good before but now the choice is amazing

Cintias is clean, roomy, with a lovely variety of food. From breakfast, to jacket potato lunches Scampi, sausage rolls and pies. All freshly cooked. Very friendly staff. We used to visit pre fire but the new restaurant is even better. Thankyou to you all

Cintia's offers a wide range of well-presented food, international and local, and excellent coffee, in an attractive, spotless, well decorated venue. I enjoy eating there several times a week and can recommend it to anyone. I am just a very satisfied customer and have no interest in the business.

The best ham egg & chips in town, great selection of food, lovely and clean, staff very helpful. Good selection of fresh cakes. Very spacious and modern

Lovely service , delicious food can’t wait to come back By I felt the staff so friendly and helpful , I want to come with my family again

Cintia's Cafe still has the warm welcome, polite and friendly staff and great value, delicious food but now it's airy, spacious and modern too. Just had a great lunch followed by the most gorgeous cheesecake ever, so wanted to say "thank you" by leaving a good review!

I visited here not long ago and was served by very friendly staff, food was cooked to perfection, cafe was extremely clean and tidy and would definitely be visiting again :)

I spend 30m waiting for a Mocha after was their mistake and they made me wait to finish a queue of about 50 people...never again.....

Tucked away inside the Ansel Garden Center, the cafe is an oasis in West Drayton. Nice and minimalist decor, warm and friendly staff - the perfect ambiance for breakfast or lunch. One could choose from the healthy-tasty food, or the yummy-sinful pastries, or sumptuous-finger licking egg and sausage breakfast.

Visited for lunch and a look round with my mum and grandmother , egg benedict was delicious as was the soup and Light fluffy jacket potato order by my companions , lovely atmosphere and all staff polite and friendly , particularly Walid who went it if his way to assist us. meant to take a photo but dived in too quick!! will do that next time !

Enjoyed really delicious lunches with my mum and daughter today. Vegetable soup of the day, eggs benedict and a jacket potato with salad, bacon and Brie all devoured very enthusiastically! Absolutely recommend a visit to this friendly comfortable cafe

I have been to Cintias Cafe on several occasions either with my friends for lunch or my daughter for breakfast. Most recently myself and 4 friends booked for the 2 course Christmas lunch which was amazing. The staff are lovely the food is fantastic there’s a really friendly and welcoming atmosphere. Myself my friends and family will continue to visit this lovely place.

Lovely place loved it before love it even more now was great to see the young lady from before sorry can't remember her name scampi and chips were amazing hopefully see you soon x

Staff actually cares, very friendly service and fabulous food. Pictures don’t do justice to the Fish pie we had!!

The Eggs Benedict were superb as are all the sandwiches and rolls served with a salad which is delicious especially with the diced carrot

Food is excellent and very reasonably priced. Staff are really friendly I was given a free cake as a gift :) very recommended

Good food. I have had the jacket potato and tuna twice. My husband had the Romeo and Juliet cake with coffee for £4. Very clean and pleasant staff

Popped in for a Cappa and a full English, all very delicious and I’ll be returning 👌😁and the lovely Younge last that served me was very nice and polite which is nice now days.

Great food freshly prepared and such good value for money also have lovely cakes and the staff are great too

My husband, daughter and I had a lovely brunch here. Spacious and clean. Beautiful setting. Staff very friendly! Would recommend.

I visit most weeks with friends. All the food is fresh and tasty. Staff are friendly. The menu states clearly if dishes are suitable for those with allergies, intolerance etc. The garden breakfast is just enough to set you up for the day but I have enjoyed everything I have eaten there. If the weather is suitable, there is a outside patio area to sit on to enjoy your meals. It's worth a stroll through the Ansell's garden centre afterwards as they have a good selection and most things are reasonably priced and again the staff are friendly.

Lovely staff great food and wide choice of menu. Adapts to suit son's allergy. We missed them after the fire and are so glad it's the same people. Definite value for money

I love this cafe within Ansells garden centre and go a couple of times a week. Its spotlessly clean and bright with a good menu and serves good size portions. There is a good selection of cakes and they can arrange afternoon tea.The staff are really nice and friendly. In nice weather there are tables outside. A great place to have coffee or lunch with friends and do a bit of shopping for the garden as well.