Ciao in Burnley

Ordered takeaway for a birthday treat , treat it was not. Freezing cold bland overcharged food, it's a shame when you order food that has to be re heated in the microwave , absolutely tasteless, just vile,, there's nothing more I can say other than AVOID!!!

The website populated my old address OK my bad but 15 mins after I called to clear that up I got nice pizza and nice wine delivered by my fairy godmother!! OK not everyone can remedy everything so soon but that's a start xxxxx

Absolutely abysmal takeout service,2.15 hours to arrive,kept trying to ring takeout service too see where our food was,for it to not connect,they probably turned the phone off if truth to be told. Contacted food hub who runs there app for them to be told give them a bit longer as they didn't expect to be this busy,it's a Bank Holiday you should expect to be busy in my opinion. When the food finally arrived my sons cream for his brownie was in the bottom of the bag,the lid on the container hadn't being on correctly. His sirloin steak kebab was thinly sliced cheap cuts of frying steak. My pasta filling was some kind of sausage not sure what,the bacon was hardly cooked and the sauce runny. Will never be returning here,will never recommend them either.

We ordered a pizza and kebab at teatime, looking at the clock... Still no food. Called and asked when food was going to be delivered and was told they had a driver down, (we'd of gone and got it ourselves) if this was the case then why don't they call you back and tell you instead of waiting and being hangry! Food arrived after two hours, was not worth the wait, will not be going again.

I have used this take away for a long time. Recently gone downhill. Wrong items,cold food. I rang to complain to get a response of “what do you want me to do?”