Chozen Noodle in Sedgemoor

Shut down when they want never open till 22:00

I came here to relax with my partner. And instead, I’ll be leaving absolutely reeling. I have never felt the need to send back food, but when given a cold burger, I had got just over a quater way through it and felt like it wasn’t right. My partner then had to go find someone to complain as no one had been to the table to check how our food was. Eventually was asked if I would like Something else. To which I got a gourmet burger instead… clearly the chef was annoyed that I sent the first burger back. So this time I got a cremated burger. Again… before anyone had even come to check if things were okay this time… my partner had to go find someone to send this one back. In public. This wasn’t an issue for the staff. However once we got to reception like requested to discuss a refund. The manager made it her mission to say I should have spoken up sooner and that there didn’t look like anything was wrong with the burger. Insinuating that I was just making a fuss for no reason. Now I hope the manager is reading this. Because how dare you speak to me that way. You can’t expect someone to just speak up instantly, (even though I literally did), you have no idea who a person is, that person could be autistic, filled with anxiety. JUST LIKE ME. Might I also add. If I am unsatisfied with something, you don’t give me your option on it. When I said that the second burger was pretty much cremated and dry. You told me that it didn’t look it and there’s not been any other problems… clearly you need some training in customer service. Yes you may have refunded us. but you don’t get to speak to people that way I left the restaurant/bar, feeling insulted and treated like a child. Currently debating on maybe just to pack up and go.

ZERO! Had a Chicken ? Kebab on 11/4/24. Just odd scraps of chicken, bacon etc. Poor quality salad. Garlic mayo was awful. Only ate a small amount of it. Fast forward a few hours and ever since severe bouts of Diarrhoea and Sickness. I've been very poorly. Severe stomach cramps. Headaches. Whole system feels lethargic. Food poisoning. AVOID AT ALL COSTS. Wish I read reviews beforehand. Would never have gone there. Lesson learnt. Reported to Environmental Health.

Order vegan garden party last night from them and the taste was soo good,better than dominos i would say and love how many vegan options they have here