Based on 289 opinions finded in 3 websites
Based on 289 opinions finded in 3 websites
Nº 340 in 464 in Eastbourne
Opinions
Cheap where I can get two meals for £20, food tastes good and they are quick and effective
Tom Demongod . 2024-11-08
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forgot our spring rolls and very small portion of my meal
Renate . 2024-10-10
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Food is always lovely but decided to pick up as delivery times are always very long. Ended up being 20 minutes late which is very disappointing after ordering an hour in advance and having a text saying it was ready
Erin . 2024-09-27
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When ordering at 7.30 said 35-50 minutes arrived at 9:20
Tyler . 2024-09-21
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It’s the worst Chinese food ever. The meat was so bad and tough and we couldn’t eat it
Mary . 2024-09-14
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Hot & Very nice For sure I’ll be back …
Richard . 2024-09-10
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must have a new cook not up to usual standard
DAVID . 2024-09-10
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Fatty duck skin instead of duck meat Very plain and greasy Used to be the best Chinese in town till new owners took over
Andrew Andy . 2024-09-08
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We couldn't eat any of are meat because it looked awful and I won't remain this to anyone. I was looking forward to it but I was very disappointed when it arrived
Sammi . 2024-09-03
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Amazing food as always! Best Chinese in Eastbourne !
RYAN . 2024-08-30
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good quality they know how to cook well
Matthew . 2024-08-22
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Good quality food, really hot, and delivered early. Recommend.
Dianne . 2024-08-21
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Food was very very good, didn't wait at all and was even ready early! Great
Samantha . 2024-08-17
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2 hour wait for our food & when it arrived it was cold. I ordered just after six and arrived around 8.15 pm.
Jade . 2024-08-16
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I love Chopsticks food. Good quality food and its tasty.
Suzanna . 2024-08-16
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It originally stated the delivery time was 30mins to 50mins, so I placed an order. Once placed, the delivery time immediately changed to 60 to 90 mins. After 90 mins and no update, I complained through Just Eat and the restaurant stated another 10min wait. After 2 hours of waiting, I called the restaurant and they offered me a £2 refund. I refused it as an unacceptable recompense for the long wait. During the call, my food arrived and the lady on the phone hung up on me! Do not order from here.
Vicky . 2024-08-15
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Great food apart from a 2.5 hour wait
jamie . 2024-08-15
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Regularly have food from here. However tonight we found the food £30 rubbery and not up to it's usual standard. £4 delivery fee and 1 hour 45 mins wait not great. Time to try somewhere else sadly.
jamie . 2024-07-27
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Unfortunately we didn’t realise there would be prawns in noodles and my partner is allergic, his whole meal went in the bin
Claire . 2024-07-20
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We love chopsticks and always find the food is freshly cooked and piping hot. Highly recommend the beef hoi fun, Sui mei and char Sui buns 🥰
Anne-Marie . 2024-07-13
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Great service and amazing food.
Patricia . 2024-07-08
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Coked amazing best food lve had in ages thank you very enjoyable. And delivery lady was lovely to.
Laura . 2024-07-05
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Can you show me old orders as I’m trying to find a Chinese I bought from Maidstone?
Daniel . 2024-07-04
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We had the salt and pepper platter. Absolutely delicious and so worth the money. Will definitely order again. Arrived on time and very hot 😃
Sacha . 2024-06-28
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Ordered on just eat , delivery was about an hour , BUT food was so overcooked with black burnt bits , chicken balls were dry and burnt , we won’t be using chop sticks again !
Louise . 2024-06-27
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Always Good, Always Piping Hot, Always Early or On Time !! Can't Fault Chopsticks ! ⭐⭐⭐⭐⭐ Star !!
Mr . 2024-06-14
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Where to start, abysmal portion for £14, chicken was dry and crunchy, the overall salt quantity was more than the sea itself I quite literally could make a living of selling the salt that was in this box , my cereal this morning had more flavour than any of the chicken and chips in the box, I think my left nut is bigger than some of the chicken I was given, overall it did not butter any parsnips I wouldn’t even feed this to my dog ( I don’t have a dog)
Rubin . 2024-06-14
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Food dry6. Food is not fresh. Rice is nice tho
Shaun . 2024-06-09
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Food was over two hours late! And very cold! Shocking got told sorry it’s late enjoy your food when saying it’s cold and late! Never again
Demi . 2024-06-08
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Lovely food, piping hot with the best shredded crispy chilli beef we've had for a long time, highly recommended
Paul . 2024-06-01
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amazing food. chicken mozzarella rolls are a must!!! chicken chiw mean amazing spring rolls amazing even the prawn crackers are out of this world! best Chinese in the area by far ignore the bad reviews guys people must be extremely fussy eaters because this place is top notch should be Michelin star 🌟 🤩
Harry . 2024-05-31
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worst tasting Chinese I have ever had. couldn't eat mine just tasted or burnt/reused oil.
Paula . 2024-05-28
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Really Nicely Cooked, Not A Bit Greasy, Nice & Light, Tofu Was Also Very Good, & Prawn Crackers, Were all Very Tasty.
Daniel . 2024-05-27
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It yummy 😋 foods & driver friendly 😁. Will order again in future 🙂
Princess . 2024-05-27
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Good was hot but a bit late, also chicken in Kung po was a bit plasticy
Steve . 2024-05-24
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Really great food and we love the dim sum and beef hoi fun a favourite 🤩
Anne-Marie . 2024-05-11
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Always Amazing, Piping Hot Food, Amazing Fast Delivery, Cannot Fault Chopsticks, They REALLY are The Best !! ⭐⭐⭐⭐⭐
Mr . 2024-05-10
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Great food definitely get your money worth 👌
malcolm scott . 2024-03-11
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I ordered a takeaway and it was absolutely beautiful. Tastes like it was made with love, real soul food. loved every bit! Thank you guys ❤️❤️❤️❤️
richard sulten . 2023-12-26
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Would have been 5 🌟 if card payments were accepted
Paul Simpson . 2023-12-05
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Why are these places rip ping people off with the price of rice seriously £3.60 for tiny container or £5.00 for bigger one !!!! Suppose its covids fault , not to mention girl chatting on her phone otherwise polite
Eric Houston . 2023-11-27
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Absolutely beautiful! Our usual Chinese was shut so we tried this.....we won't be going back to our usual place.
Gemma Buck . 2023-10-23
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The best Chinese in eastbourne. Always delicious and happy to make the dishes how we like them!
Aimee Poole . 2023-07-15
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Worst Chinese I’ve ever had, pretty sure my satay chicken was fish, or gone off. Will upload photo! No flavour to the curry, shouldn’t be open. The salt has burnt my tongue. If only I could swear on here I’d be a right Karen. Don’t waste your hard earned money, or even if it’s free money, don’t waste it.
Liam Hills . 2023-06-30
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Another faultless meal from Chopsticks. This is exactly how a British Chinese Takeaway should taste, just like it did years ago. Sugar and salt well balanced and full of flavour. Proper thick red sweet & sour sauce that hasn’t been diluted. Batter that has been properly seasoned on the Prawn Balls. Lemon Chicken that is both savoury and sweet with acidity that cuts through it all from the thick lemon sauce. Delicious char-siu pork in the Special Fried Rice. You get the idea. Excellent value, prompt delivery into Eastbourne town centre, and a lovely delivery driver too! Happy customers.
Lens Luther . 2023-06-19
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Awful!! Very disappointed spent £50 so assumed it would be quite a bit there but it was half burnt, all meat was tough & over cooked. £10.50 for the 1/4 duck & mainly bones & fat. Not impressed at all only used you as my normal place is closed tonight. Also not impressed as not offered any kind of refund either!
Kirsten Owen . 2023-04-04
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If it was possible to leave a lower star review I would, waiting over 2 hours and food has still not arrived. It was the same last time I ordered and they assured me last time it was a one off. I can now confirm it is not a one off and the service is awful, I cant comment on the food as its not even arrived. Disappointed is an understatement. Would advise people to avoid.
Jim bo . 2023-03-25
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Absolutely gorgeous beef ho fun! Very rare to find a local Chinese takeaway that makes this dish. What a pleasant surprise! The chicken Satay was very spicy and had lots of bamboo shoots in it. The pork balls actually had char sui pork inside, not just plain pork! Very nice. First time trying Chopsticks and will definitely order from here again. Edit: First time we had chopsticks food it was great. Second time it wasn't as good. Basically no Satay sauce on the chicken skewers.. Literally like 1 teaspoon. Only 6 mini spring rolls as a portion which they forgot and we had to go back for. Not much meat in the beef ho fun. Still tasted good but massively different experience to our last takeaway from here. Kind of sad because we thought we'd found our new regular place.
Edwards3Carrots . 2023-03-05
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Been ordering from Chopsticks for many years. I was told an hours wait, an hour and 30 minutes later I rang and was told it was out for delivery. It’s been over 2 hours since we ordered and still hasn’t turned up. I rang again and they said the order was out for delivery. Luckily it wasn’t prepaid for.
Samantha Bennee . 2023-02-24
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Avoid if you actually want to get your food! Food never turned up, was fobbed off 3 times and then had the audacity to refuse my refund! There are much better places in Eastbourne with better customer service. This lot are nothing but thieves
Sam Washer . 2022-11-26
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What's the big cost price from rice to noodles ( as I have been working as a chef for 35+ years) I will tell you NOTHING, surely if you want Repeat business don't annoy your customers especially when it costs you the same!!! Don't annoy customers they leave reviews
David Kilbourne . 2022-11-01
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Ordered takeaway for a birthday meal through Just Eat. Ordered at 6.48 and was told delivery would be between 7.25 and 7.55 pm. Hadn't arrived by 8.20 so called takeaway to be told our meal had been given to someone else and it would be delivered in another 20 minutes. Asked for a discount and was given some prawn crackers and a bottle of pop on delivery! Meal arrived at ten too 9 pm. Happy birthday to me!
David Mines . 2022-09-10
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Best Chinese takeaway in the area
Peter Gibson . 2022-09-08
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Can't give an opinion on the food, Deliveroo order was accepted and then later cancelled by them without any contact.
Oliver Heber . 2022-09-03
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Very good service. Always go here. Good all round food and delivery is always on time.
Matt Felson . 2022-05-23
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After waiting 1.5 hours and the first call I was told that the food would be delivered to me soon. It arrived cold after 2 hours and the dishes were not labeled either. i complained and said they should describe the dishes like any other delivery service, i'm muslim and don't eat pork because i ordered pork for my roommate. The sauce was also tasteless
jdumont754 . 2022-03-05
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It is the best Chinese that we have found in the area, still just ok though, shame, there is a gap in the market for a real quality chinese
Nicholas Bowd . 2022-03-03
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Food was very tasty I would order again any day 10/10
Gareth Roach . 2022-01-11
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Usually use Golden Flower which is an amazing takeaway. Unfortunately they were busy and not taking orders so tried Chopsticks. BIG MISTAKE food arrived late (1.5 hr after booking), cold and greasy. Put the majority of it in the bin. What a waste of £41. Have contacted just Eat and waiting to hear back!
Darren Scott . 2021-12-19
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I really like Chopsticks, usually I have once a month a take way from Chopsticks
Clau World . 2021-12-07
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Yes in Eastbourne for a bit and this shop has been going over 50 yearsi got a good take away meal from hear last night was very freshly cooked
John Wood . 2021-10-22
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Fantastic food, never had a bad order, nice and friendly staff
Thats Me . 2021-07-29
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Dependable quality. Not as good as when Paul was in charge
Ian Macpherson . 2021-06-23
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A truly awful meal bordering on inedible!
Paul Fella . 2021-02-23
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Always get our Chinese from here! Lovely!
Kayleigh “Fernatron” Fernie . 2021-01-17
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1 and a half hours late for delivery after ordering it 2 hours 45 minutes earlier. 4 kids to feed on New Year's. Rang over 100 times to try and get through. Actually drove there to chase up. Felt sorry for the delivery lady, if she'd been a bloke I would have let him have it. Will not be giving Chopsticks my business in the future and I have been going there for over 30 years. BTW, chips are disgusting, haven't tried the rest, probably because I have filled myself up on Pringles...
Jack Meoff . 2020-12-31
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I was told I'd wait around and hour , well after an hour and a half I called and was informed that the food was still in the kitchen , lol , after two hours I tried again and was told it was on its way , in total it took over two and a half hours and the food was disgusting to look at , Beef Chow Mein was slimy , all straight in the bin. The only reason I called Chopsticks was my regular was closed on Tuesdays and Chopsticks when Ray ran it was super good , this is now the worst I've ever tried ,
Caw Fly . 2020-12-30
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Unfortunately never leave bad reviews, but having waited 3 hour's for our food, I can no longer recommend this takeaway. They and just eats need to review their working relationship
mark Prysor-Jones . 2020-12-24
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Tried once and will never go back. Food was awful and I was stunned by the rudeness of staff over the phone, overcharged us and had no intention of refunding forgotten items. Stunned how they are still going.
Paul Cooke . 2020-12-19
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Fantastic quick Service and Tasty Food as always. Thankyou and stay safe 😀
Nick Johnson . 2020-11-13
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Ordered here today, waited 3 hours now and they just keep updating the wait time. Sounds like everyone else's experiences are still happening. Complete joke. Silver lining was the food was okay. But 3 hours is just not acceptable for a takeaway service.
Craig Breeze . 2020-10-30
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Absolutely love this takeaway...delivery can be a wait but collection fast and fantastic food. V Friendly
Hellsbells . 2020-07-18
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Delivery time is a joke, over 2 hours now since order, I expect it will be cold when it arrives as when i phoned 30 minutes ago I was told it was there waiting for the delivery company. Another customer lost.
paul . 2020-07-11
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The best Chinese takeaway in Eastbourne
Travelsick Spenny . 2020-03-07
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If I could leave a minus review then I would the food was over 45 minutes late. We decided to call the restaurant to find out what happened to our food. He said we had already tried to deliver I said we were in all night no one tried after him calling me a liar I asked him what the colour of the door was. He couldn't tell me. Eventually it was delivered with 2 phone calls and a member of the public saying where it was. You don't have to be Sherlock Holmes to see where it is. The order was wrong and cold. Gave it to the cats even they didn't want it!!!!!?
Alison Lines . 2020-01-30
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Only 1 star because won't go any lower food was late because they couldn't find the address even though they have our full address when we called they told us they tried to call even though that wasn't true and said they would send it out got to us an hour and 15 minutes late and the order was wrong when called to let them know the guy was rude and disrespectful called me a liar I deffinetly do not recommend unless you like cold food and a pick and mix of food you didn't order
David Emanuel . 2020-01-30
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Food use to be good and is now awful, had the reason to complain and was treated terribly by the tall rude man that serves you. Apparently the £24 I spent there is nothing compared to London prices! Started shouting at me and when I asked him not to he said he talks loudly because he was a teacher! I was totally gobsmacked. Left the place somewhat bewildered. I would just like to add that I didn’t initially go in for a refund or compensation I just wanted them to know how disappointed I was with the food. The lady that came out was nice to deal with though Needless to say I will take my £24 elsewhere from now on Would leave zero stars if I could
Ian Pomfrey (ipomfrey) . 2020-01-08
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This Chinese restaurant is an absolute joke! Still waiting on my food for over 2,5 hours now. Tried to phone them 15 times and no answer. Finally I got somebody on the phone but he left me waiting more than 10 min and then suddenly stopped the call. Bad service and still no food! Will never order here again! I bet the food will be poor too or things are missing as they can’t handle it when it’s busy
Gerjohn Kommer . 2019-12-31
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Gets orders wrong and wont fix it
Emma Cosgrove . 2019-12-24
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Chopsticks think it's ok to give uncooked food and no refund, and this their policy!!! The kids ate these!!!!! Before this was found out!!!!! It's was cold, took 2hours 30 mins when it was meant to take a hour, we had collect it up because driver didn't pick it up so it was left on a warmer, for a £143 pounds spent there really gave the worst service, my sister's complained to them but they said it wasn't there policy to give refunds and when where there policy is they said in there head!!! the salt n pepper wings where double battered cooked double cooked so they were dry, the pancake was just a grease ball, and the Singapore fried rice so dry and hard it tasted like it's been microwaved, it was a total utter disgrace service, I never complained about anything but this was disgusting!!!!!!
dranots . 2019-12-24
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2 half wait, finally got through to find our food sitting there getting cold. They had no idea where their driver was or how long he would be. We had to go collect our food. Got home and bite into a chicken ball to find it was pink which put us off our food. We tried to resolve the issue to be told we are not entitled within their policy. We asked to see a copy of this policy the man said it's in his head. So they can change the policy to the situation that suits them . I just hope my poor mum and kids are not I'll tomorrow being xmas day .
Carron Weston . 2019-12-24
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The best Chinese takeaway in Eastbourne the staff are very polite and very friendly they take the time to make sure that your experience is to your Satisfaction Fantastic chef food is amazing and very tasty always consistent i would have no hesitation in recommending chop sticks to anyone to get their next Chinese from their establishment the portions sizes are very good food is very tasty money well spent a sorry day Paul sold up but the food and service has not changed still just as nice many thanks mark many thanks to the delivery driver five star service
Mark Kingdon . 2019-11-30
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If you like your food 2 hours late then I guess its OK. Personally I don't.
A R . 2019-10-27
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Waited three hours for my delivery (7 minute drive from my house). Phoned up twice while trying to explain the man kept speaking over the top of me and wasn’t understanding what I was trying to say. Eventually got my food and it wasn’t nice. Won’t be going there ever again.
Carmen Long . 2019-10-25
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Went in to order. Waited whilst staff was on the phone. Phone rang again took another phone order. And another. And yet another and so it went on. Didn't even acknowledge I was waiting to order. Ignored me trying to attract attention. left after 20 minutes without ordering.
Boiled Shoes . 2019-10-19
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Don't ever give bad reviews but I'm writing this after being ill from food brought here. Should have known when I picked up the packaging and it litterally slipped out of my hand it was so greasy, it was not going to be a good start. Didn't taste good at all and then made me ill
alison shepherd . 2019-10-12
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Great food, never disappointed, friendly staff
Sandra Gilbert . 2019-09-29
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Love the food, have been coming here for years
Claire . 2019-08-15
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Try it a few times but won't go there again.
Esther Turner . 2019-07-10
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After 30 mins waiting (when we were originally told 20 minutes), we found out our order had been given to another customer! So we had another 10 minutes wait on top. We were also told the pancake roll was vegetarian but there was meat in it. In a previous order a few months before, the rice was burnt. By the time we took it back and got fresh rice the rest of the meal was cold.
Zeff a . 2019-06-22
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Great service very polite and helpful staff good quality food best Chinese Food shop in Eastbourne fantastic delivery staff and very polite helpful i would recommend to everyone to get a good quality price meal and very good portions
Mark Kingdon . 2019-06-08
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Great Chinese takeaway,! Dishes are full of flavour, large menu to choose from, good portions and reasonably priced. Staff friendly, both on the phone and on delivery. Note the the menu prices are cheaper than the just eat app prices. For me, the best Chinese takeaway for the money in the area.
Simon Hansford . 2019-05-01
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Unfortunately is not the same as it was. Food often not hot and delivery staff need to be better. Shame as was our favourite chinese
Chris grinstead . 2018-12-24
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Tried Thai tonight instead of my usual Chinese. Absolutely gorgeous. Will definitely have again.
Lottie Cousins . 2018-12-15
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I had chicken and cashews the whole dish just white no colour (peas carrots) .The chicken was slimy no tastes to this meal what so ever so ended up in the bin.
Sam Williams . 2018-11-10
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Very friendly and polite. Very good food reasonably priced highly recommend. Only 4 stars cause I feel the front of house needs modernisation
Mark Samson . 2018-10-10
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We ordered 3 meals for delivery. The online ordering was straight forward and the delivery arrived on time and the driver courteous. Unfortunately however the food was extremely disappointing. I ordered a vegetarian dish which didn’t taste nice and although I ate it I didn’t enjoy it and my stomach felt very delicate all evening. My daughter had a prawn curry which was runny and with barely any prawns. She threw most of her meal in the bin. My wife ordered a chicken dish and immediately stopped eating it as she said the chicken tasted like it was off and was completely inedible. Also she only tried a small amount before throwing it in the bin it made her violently sick and she remained unwell for several hours. This was the first time I had ordered food from the takeaway after reading positive reviews but it was by far the worst food we have experienced and I will never order from here again.
Phillip Jennings . 2018-09-23
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Having used chopsticks last year and not been enthralled. Tired of trying to find a good Chinese we decided to try them again because the reviews seemed positive, so pleased we did. Great food, lovely fresh veg. Really impressed and will definitely use again. Top marks!
Laura Robinson . 2018-09-23
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Great food and very friendly people. Writing this review is making me hungry 🤣
William Townsend . 2018-08-10
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Fantastic place, best in Eastbourne. They are always very polite, beautiful food and freshly cooked. Any mistakes (not often!) made are sorted swiftly. Thank you guys!
Spirit Pet Care . 2018-05-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered the macaroni cheese today. Is was awful. Plain and sticky & grey looking. It did not look as though it had a sauce & definitely did not taste of cheese. Gave it back & ordered a sandwich . The server reported it to the manager, no apology given & the manager made no approach, no refund was offered. 😟 Not impressed with a cafe that I have never had an issue with before & always rated highly.