Based on 115 opinions finded in 1 websites
Based on 115 opinions finded in 1 websites
Nº 492 in 703 in South Gloucestershire
Opinions
I ordered a chicken sweet n sour set menu for 1, chicken satay starter was lovely but chicken balls on main course were grossly overcooked, may cooked for a 2nd time. I ordered this at 5pm, maybe it would be better if ordered later so they would be fresh.
Geoffrey Garmston . 2024-02-03
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Friendly staff , nice food and quick . Cash only , I like it .
ex why . 2024-01-11
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Delivery was prompt. Beef satay was so salty that it was inedible Thai green curry was bland Plain chow mein was just noodles- no bean sprouts or onions Won’t be using again
Louisa Bee . 2024-01-01
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Amazing food. Amazing service. Always spot on and as a bonus you have a good looking lad delivering your food!
Chloe . 2023-12-29
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Good Chinese food and good prices
R G . 2023-12-27
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Koved to Bristol 5 years ago and we regularly order from here. We think its the best chinese for miles around. We won't order from anywhere else, its awesome.
Rachelle Fletcher . 2023-11-18
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My duck curry was nearly all fat. The prawn toast and spring rolls were soggy as delivered in plastic tub. The chicken curry was bland. Definitely NOT using this company again
Rachel Collett . 2023-08-14
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Our normal Chinese was closed so we tried our other local. Unfortunately the sauce for the chilli beef and chicken balls was really watery. Prawn toast was nice. I'm sorry to say we went be using this takeaway again.
RobbieKate Moore . 2023-07-26
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Loved it great food and great service would define you come again
Sam Bruce . 2023-05-08
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Brilliant service and the food was out of this world
Thomas Webster . 2023-05-08
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Absolutely amazing food and service was great. Will definitely be eating from here again
Webbie 123 . 2023-05-08
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beautiful food,, it’s up tehre with my favourite chinese takeaways in bristol
Joseph Guglani . 2023-05-08
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Really great Chinese food (the duck was to die for) and great hospitality.
Erik Sucksmith . 2023-05-08
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First time we ordered here . Awful awful experience. Waited over an hour for food that never turned up. Blamed it all on the driver and kept saying they would call us back but didn’t. Save your time and order with someone else. Would not recommend at all, go somewhere reliable
Anne Todd . 2023-05-04
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The food was gorgeous and the staff were friendly and informative. Definitely found our 'go to' for Chinese food in the future!
Emily Gray . 2023-03-31
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Awful delivery and service Cold food Wrong order
Vanessa L . 2023-01-30
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Excellent food with moderately quick delivery but that’s what you expect on Friday nights and Saturday nights
Aaron He . 2023-01-26
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Food was impeccable the staff and family who own it make you feel welcome and are open to a conversation when you are waiting will definitely be eating there again
George Somers . 2022-12-27
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This is my favourite chinese takeaway, the only one I trust and will happily spend my money. Every time I test others I'm always disappointed, this restaurant for me is the best there is. The staff are always friendly and fast, good meal deals and prices too.
donella fitzgerald . 2022-11-10
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Chilly beef was too sweet inspite of asking them to make it spicy and egg fried rice was not tasty at all
Nirmal Biju . 2022-10-29
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Great food and definitely better than most other Chinese take away.
Trey Sanders . 2022-09-23
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Good food at a reasonable price
Philip Aspinall . 2022-09-14
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FOOD WAS DELICIOUS CLEAN AND TIDY GOOD PRICES ONLY THING IS CASH ONLY NO CARDS
MATTHEW McMANUS . 2022-08-19
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Worse chinese food i ever tasted, unhygienic food terrible smell, food tastes like weeks old, rude owners , don’t care about the customers at all. Wouldn’t recommend this
Amna . 2022-07-29
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It’s a hit or miss with this one. Been ordering from them for a few years even before when they used to be called lucky8. The food is sometimes good sometimes not. Sometimes it’s honestly very bad. I live 6-7 mins away and the delivery can take up to 2 hours. So I get collection now which helps their business out too I guess so i don’t mind too much. I wish they’d be consistent with the freshness and tastiness of their food and maybe use ubereats and Deliveroo’s own drivers for quicker delivery times and use their own drivers for orders that come through their site and justeat ?
Pablo Escobar . 2022-07-12
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Regular customer for many years, I love their food, top quality and generous portions, staff is super friendly and place very clean. I always place my order by phone in advanced and pick my food hot in 10 minutes.
Jim Broom . 2022-05-30
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One of the worst take aways, old chips and no sauce. Rice had no flavour and was really dry
Damian Kochalski . 2022-02-26
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Fantastic food! Definitely will be ordering again!
Ildiko Hickley . 2022-01-15
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Food arrived on time 6pm that's the only thing I can say, food was cold, couldn't eat chips they looked like yesterday's food and spring rolls cold, chicken curry and rice was decusing we have had delivery many times before and this as got to be the worst one, will not be ordering again
Shirley Jones . 2021-12-11
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Ordered tonight and it's been almost 2 hours and still haven't received our order. Rang them and they keep saying be there in 10 minutes So it arrived 2 hrs late. Food cold and soggy, will never eat from here again. Total waste of money
amanda elms . 2021-11-28
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Arrived late. Food was lukewarm. The chips and vegetable spring rolls were soggy. Chow mein and egg fried rice were decent.
Lauren Mundy . 2021-11-06
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Delicious food, considerate delivery drivers, good prices. I really like this Chinese, would recommend!
Ella Wheelton . 2021-11-01
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Thank you for serving the best chilli beef in town and customising dishes for us.
Sara Shaikh . 2021-08-13
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Quick service and the food was great, best Chinese food we have found in the area, can't wait for the next take away night.
grayson jones . 2021-07-20
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Absolutely brilliant restaurant, we love their food, we order from them at least one a week and they never let us down. Big thumb up 👍👍👍👌
Niko Serban Niko . 2021-05-15
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Se ajustan al tiempo dicho y comida muy buena, recomendable
jose antonio . 2021-04-24
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Really quick and fantastic food.
Bob Willington . 2021-04-23
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Ist time we have used chiniese kitchen. Best takeaway we have had in a long time would highly recommend to all.
Shirley Jones . 2021-03-22
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Crispy chili beef is nice although it's beef to batter ratio has a little to be desired! The chicken curry is really nice and one of our new family favourites. However, the cashew chicken is really not worth it. It had 5 cashews in it and was 80% onion! Will not be buying that option again! This takeaway is on par with other Chinese takeaways in the area. But I fear (from past experiences) they are overwhelmed on the weekend and can't deliver in a reasonable time. I would advise not ordering from them at weekends if you want it quickly, or pre-order before it opens via Just Eat and collect it yourself as early as possible! A free car park is available opposite, which is a major bonus.
Jon Carver . 2021-03-14
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Service is quick, kids like the food so bonus there. Good choice of food. Card payments are only accepted if you order via the website. Cash if you collect or order inside. Larger orders do need a quick check all is there but it is rare they miss something but it has happened. But given the number of orders that do fly only to be expected. Parking across the road which is handy. Good Chinese. Star dropped as I always prefer to pay with a card these days.
Ian Tudor . 2021-03-10
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One star is too high. Order was 50mins late, 2 items missing, all dishes Luke warm or cold. Everything bland, nothing fresh at all. Duck was bone dry & chewy, chips dry & horrible taste. Beef dish was not as ordered/described. Phoned to complain, fobbed off about beef dish & two missing items delivered 40mins later. Definitely avoid.
Ben Lunn . 2020-11-30
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Food took well over the estimated delivery time provided. When it did arrive the quality of the food was awful spring rolls were cold, soggy and bendy no crunch at all. Chips were cold and rubbery and the plain chow mein was literally just noodles and didn’t even include onions or bean sprouts. The most disappointed we’ve ever been with a takeaway delivery.
Lee Grainger . 2020-11-28
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Not the best Chinese food.. I would give this a 1 star, but the sweet and sour pork was decent and this is the one dish most Chinese takeaways mess up. Everything tastes bland and flavourless... The plain chow-mein tastes like it came out of a packet or had been boiled in a bag.. It had no onion or bean sprouts in it which leads me to believe it was not fried in a wok. The chicken was terrible quality and bland, the curry sauce was orange for reference and not my preferred flavour. The only positive is it was £20 for 6 items plus crackers which I can only attribute to the fact that nobody would ever use this takeaway if they charged more than what they do currently.
lglimited . 2020-11-08
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Ordered at 19:55 and nothing arrived at currently 22:28. Refusing to acknowledge order and answer phone.
RamessesRides . 2020-10-06
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Absolutely terrible. Food not arrived after 1hour 20 minutes with a 50minute quoted delivery, took 20minutes to get through on the phone and then told it would be another 20minutes for food. Still no food after another 20minutes, phoned again and no explanation, or apology or indication of when it may arrive. Completely unacceptable. No apologies, no updates or emails from the order site, and no indication of the order being late at any stage. Ruined a celebratory evening with friends.
Rebecca Stanley . 2020-10-03
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One star still isn't a bad enough review, if I could give zero I would. We ordered a £70 takeaway at 7:40 with a delivery time of 9:10 which we thought was long however it was a Saturday night so we decided we would wait. At 9:25 we tried to phone the restaurant, after 37 attempts they answered the phone and promptly hung up. We then managed to get through on another number and they were unable to find our order to which I informed them that the money had been taken. They then found our order but told us they were unable to deliver it as we were out of area so we would have to collect. I told them that we ordered through just eat so it wasn't our fault if we were out of area as just eat listed it as a delivery. It also states on their website that they deliver to our area. They again told us we would have to collect it however we were unable to as we had been drinking. They then decided they could deliver to us but it was going to be a further 30minutes to which I said could we refund as we didn't want to wait that long. After lots of arguing in the background they then decided they could deliver in 10 minutes and his driver had left, arrival time would have been 9:40. They then hung up the phone on me. At 9:50 we tried to phone the restaurant again and they never answered. We then received a text from just eat saying it would be delivered at 10. At 10:15 we got in touch with just eat and asked for a refund saying our food hadn't been delivered. It finally arrived at 10:25 almost 3hours after our order was placed. We turned the food away. DO NOT ORDER FROM THIS RESTAURANT!!!!!
Kate Elliott . 2020-10-03
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This is our favourite Chinese take away! The food is always delicious, prices are affordable and the staff is warm and welcome. Hihghly recommend!
Joanna Soltysiak . 2020-08-29
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I have received my very first order from the Chinese Kitchen. Absolutely stunning food thank you for making Saturday night so great. Beautiful 😀😀😀
erica williams . 2020-06-27
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Ordered at 8 for delivery at 9, it arrived in 20 minutes, excellent food big portions top notch quality. Will be ordering again.
paul brennan . 2020-05-30
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They cancelled our just eat order.
Joshua Smith . 2020-04-04
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A lovely welcome, quick service, food has amazing flavours, cooked beautifully. Thank you
Nick Mckenzie . 2020-02-03
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Would give zero star if I could. We live about 5 minutes away and they couldn't deliver. Apparently they came to the door once but didn't read the delivery options and apparently no answer. Nearly 2 hours later still no food, woman on the desk couldn't get her head around we aren't going back. Ordered from a lovely Indian takeaway and had it in 10 minutes. The woman on the desk begged us to order with them again and as a 'good will' she offered next time to give us one main and a side for free when we ordered a lot more. Will DEFINITELY NOT be going here again and would advise everyone against it. Lousey and useless.
Mercedez-Jane Banks . 2019-11-13
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Would have put 0 if I could food absolutely awful order wrong told me to collect and pay more to get it right.
Kate Bissix . 2019-10-26
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Ordered 2 wonton soup via Bigfoodie. Wrote clearly “ Please no garlic, onion and spring opinion. Less salt and soya sauce” due to allergy. Upon opening my soup, I was shocked that both soups were with a thick layer of spring onion and in dark soya sauce colour. Tasted a bit. Extremely salty! Wonton itself is not oriental Chinese style. Will not go back. DONT RECOMMEND AT ALL.
W Y . 2019-04-25
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Food good, prices good, sometimes the wait is a little longer than anticipated, but that shows how busy they are
Gill Boyes . 2019-04-21
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Food was ordered through Just Eat. It took an hour and three quarters to arrive and then half of it was missing! Would never use them again.
Nigel Bush . 2019-03-01
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Solid Chinese! Updated recently after a few really bad delivery issues, just DON'T try and get a delivery on a Friday or Saturday night, often waiting more than 1 1/2 hours. Better to go and collect as they are usually quick to cook. Still really enjoy the food, good quality.
Christian F . 2019-02-22
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When i got my food it was cold..and the crispy chilli beef was rock hard. we had to reheat it all.I live less then 5 min drive away. I ordered 3 cans of coke.. which we never got .. I called Chinese kitchen back at 6.30 to say I'm missing 3 cans of coke.. then 8.45 I get 2 cans delivered not 3.
Cassie Higginson iles . 2019-02-17
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Food is awesome, but unfortunitly Chinese lady on desk is very rude and doesn't have any customer services skills. They also feel it's right to advertise a drivers position and offer to pay £6 an hour - slightly illegal
Robert Gould . 2019-02-15
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Food is nice, it always get delivered still hot.
Sheila Bowman . 2019-01-30
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Delicious chow-mein and tasty red thai curry.
Naz . 2019-01-18
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Although the food is nice the delivery times are shocking via bigfoodie, we have had to wait over 2hours again today.
Catriona Mcbride . 2018-12-02
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They've been late the last 4 or 5 times, this time took 2 hours to deliver a mile down the road, no help at all on the phone, go elsewhere
Y Ding . 2018-12-02
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Used to be good, but recently items missing, and tonight delivery promised for 8 pm and at 8.40 tried phoning them. Permanently engaged. Drove to shop to collect, it been sat on shelf and was cold. Got home and found rice missing. Will not order again.
Bryan Jones . 2018-11-17
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Very nice food and speedie service.
Stephen Willcox . 2018-11-04
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Have had some nice meals in the past, but ordered at 17.40, supposed to arrive between 18.26 and 18.56. Tried calling from 19:15 repeatedlynfor 15 minutes, always engaged. Decided to sort something else. Git a call at 19.42 saying he was at my house. I told him i didnt want the food as it was an hour late. He just, bye and hung up. Will not be using them again.
mark crouch . 2018-10-28
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Ordered off the just eat app at 7pm last night, said arrival time would be 9pm (2hours later) but i didnt mind as i knew saturday is a busy evening. 9.30pm and nothing has come yet, no call from the restaurant or driver. So i tried calling the restaurant of course their phone line was busy. So i used the app to speak to someone was pretty useless too, they had no idea where it was either. Finally 9.45 the food came but the driver was so rude to me, when i ask why its taken so long he said its not my f**king fault is it and was shouting at me as i walked away. Anyway the food was cold when it got here and it was not worth the wait. I asked the advisor for a refund he said he would speak to the restaurant. But i have no signs of that happening. £27 wasted!
francesca bannell . 2018-10-21
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Well must admit always had the best from here but not to nite cold food and missing food what a shame I ll think twice about ordering again.
Susan Heath . 2018-09-29
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Used to be good, however recently delivered us the wrong dish. The delivery driver came with the new one and asked for the old one back because his boss wanted to reuse it and give it to another customer 🤢
Naomi Davidson . 2018-09-21
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Excellent quality, quantity and service. Best Chinese for a long time. My only feedback is to keep the food hotter during delivery. Fantastic food! Will be ordering again!
Jeni Ponting . 2018-03-24
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Very good choice off Chinese food. Quick service. Plenty space for customers. Bit cold inside.
Mc Hammer . 2018-02-18
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Bloody lovely very tasty warm fast delivery and great service 100% best Chinese I've had in a long time 👍
Marc Thornell . 2017-11-09
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Really nice quality food, large portions and a very quick delivery. Thank you
Andy Hiscox . 2017-08-12
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Brilliant food, I like very much!
He Ben . 2017-08-05
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Needs time to grow. Good food but messed up my order! No card payment system just yet.
David De-U . 2017-06-10
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Had a lovely meal couple weeks ago, I had the special set menu in a container, 2 small starters & a main. It was just enough, so I had BBQ spare ribs, 2 small spring rolls, fried rice with chicken & cashew nuts which was £9.80, we'll worth it.
Jayne Hunt . 2017-06-09
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Really nice, quick delivery as well
Lee Antony . 2017-03-31
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Really yummy Chinese food. Friendly, Helpful staff. :)
nicki Stenner . 2016-11-12
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Excellent food Good size portions Excellent service Will be returning very soon
Julie Sims . 2016-08-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Awful. me and my misses ordered food and we noticed one of our items was wrong so I asked a Nigerian lady if she could sort it out for us unfortunately she couldn’t understand a word I was saying just staring at me she then disappeared for 15 mins with my food on the side getting cold. They was walking past me with other orders, so I spoke to a girl with red hair who was very helpful she replaced what was cold and sorted out our meal all this over a small burger complete joke a kid next to me was asking for refund because he was waiting for 25 mins for his order and was only being ignored this place was better before the grand opening just look at the reviews speaks for its self. I’m sat here now and theres people in this cheque when I came in they’ve been here waiting for around 35 mins