Chinese Chef Takeaway in Rugby

Curry was cold. Curry sauce very watery. Very dissapointed this time

fantastic service and great food.

Perfectly on time, nice and hot, very generous portion size and really enjoyed it. Was great 👍

Order never arrived. Called to see if they could contact driver to see where they were but refused as they said they are busy. No offer to re send order. Absolutely useless. Apparently manager will call me back !!

well I asked for delivery and here yet not picked up as we all ways done delivery so I paid 40 pound for this I don't know now if ever use you again now you need to see what you do to use you again

Order never arrived. Called restaurant and they said they are too busy to contact driver to see where it is. No offer to resend food. Apparently manager will call me back !! Like that will happen. Do not use !!!

Bang on time, delicious food, has become our favourite Chinese takeaway place. Kung po chicken is 10/10.

Said it had been delivered and never turned up, was waiting over an hour and couldn’t contact the restaurant due to them not answering the phone.

Food here is super but the delivery is awful this weekend. Tonight we’ve waited over two hours and still nothing. Unable to reach them via the app and phone line is permanently busy. Very disappointing.

Delivered 1.5 hours after the delivery time

not very good now you use to be very good 45 minutes food going bit down hill as well

Found massive hair in my rice. Everything else was quite nice through.

Order arrived over 2 hours after ordering, over an hour late. Food was cold! Don't order from here

Delivered really quick but possibly the saltiest thing I have ever tasted so pretty disappointed overall as we could barely eat any of it.

Use to be great but twice now the food has been appalling, bbq ribs in a thin tasteless ( not even gravy) , next time my sister was poorly after eating sweet and sour chicken

The pancake rolls weren’t as nice as I’ve had from elsewhere. Much smaller and less flavour, they weren’t very hot either. Sesame prawn toasts were over cooked. Beef curry, egg fried rice and beef chow mein were nice. Disappointed generally though, as it’s quite expensive

Best Chinese I have had in ages

Really lovely food, huge portion sizes and nice staff on collection. Thank you!

the app stated it was delivered when I checked at 20:30. I called the restaurant at 20:35 and was told it was on the way. It still hadn't arrived half an hour later so I called again, he said he would ring the driver and call us back, eventually rang back and said it would be 5 minutes. It was piping hot when it arrived and the driver said he'd just picked it up so no chance it was on its way when first stated. It's a shame because the food is good and we usually get good service

was an hour and a half from order to delivery food wasn't up to the usual standards we have had from Chinese chef. warm rather than hot a bit disappointed

Had a gorgeous meal first we’ve used, will def be back. Crispy chicken in honey garlic was Devine as was the tasty chicken foo young

Food was way too salty! Won’t order again

We really enjoyed our food! And perfectly on time

The food was NOT up to it's normal standards & had to return my order. I am still awaiting a reply for reimbursement on of half the order. Due to the manner of how I was spoken to by the lady over the phone, I will not be ordering from this company again.

When you give a time for a pick up, why did I wait another 25 min

Ordered the food through just eat tonight. Collection 20 mins, had to wait 30 mins for the food. It’s not good enough having to wait for your food when just eat say it’s only a 20 min collection. Not happy, been coming here for years. The food is amazing, but a bad experience tonight!!

An enjoyable meal which was made exactly on time.

Crispy duck was mostly fat. Mixed starters very greasy. Otherwise OK. Poor communication from restaurant on delivery times. Unlikely to order from here again.

amazing food, delicious thick sauces

All lovely except chicken balls overcooked.

Good quality food, tasty and hot.

maybe we were too hungry to agree on the quality, delivery time was naff

All delicious and delivered early but were missing a dish

Delicious Chinese food! The chicken satay skewers are an absolute must!

Absolutely beautiful taste great curry's sauces and rice's, best garlic fried rice in the country, really enjoyed the few times I've been so far and look forward to many more visits

I love Chinese Chef. Great food and kids are happy

Disorganised mess served cold food. Get told to come and collect at a time to then have to wait 30 minutes for your food for it then be told oh sorry it's been ready 10 mins and now half of it is cold. Wasn't even a big order. Won't be using again.

Chicken still pink and quality very poor to normal

Food was delicious, arrived on time. Delivery driver super friendly and informative (rang us beforehand to say he was on his way which I liked) 👌 . It was our first time ordering from here, but we shall defintely be returning customers.

Again. Really good. The rice in the special fried rice could have been a bit drier and less saucy. Still hot when I received the food.

Amazing food and fantastic delivery service! Will definitely order again, thank you!

food was great and delivery was early.

A contender for the best local Chinese, very good.

Starter boxes were stale and obviously warmed up from a previous session. Not really if edible quality. Mains ok

The food was lovely. The best Chinese takeaway.

Few minutes later than expected time but so worth the wait. Second time ordering and great food again.

Delivery time for this place is absolutely ridiculous! Do not trust the time given at point order.

Great food, shame about the 90 mins delivery time!

Food was lovely. Huge portions.

Lived in rugby my whole life (29 years) never had a Chinese like it. So fresh, the flavours were to die for. Honestly the best Chinese in rugby

They tell you 40 minutes then they deliver at in 2 hours

the dunplings were bit burned, 3 out of 4 chow mein dish was tastless and waited for the food more than 1.5hrs from the time we ordered. delivery time slot should've been between 21:35-50 and it arrived around 22:30. called the restaurant to get information on our order and they said it's on the way already,after 15 minutes still nothing so I called again them to find out food just left not long before my second call. after all just not a pleasent experience,definitely won't order again

was really nice the only thing was not good was the chips

Delicious! Great customer service

Food not very good and the guy at the desk is rude even when he gets order wrong

Absolute joke on delivery. Supposed to be with me at 8 arrived just before 9

Awesome as always, highly recommended

Food was cold chips spilled out in bag

Moved to Rugby a few weeks ago from Birmingham and this is our local Chinese Takeaway. Fantastic! Food is always fresh and hot. Portions are generous and staff are friendly. Prawn toast is the best I’ve had in the UK! Frequenting the Chinese quarter in Brum, this take away is a GEM! Love it, love it, love it!

earlier than advised, exactly what was ordered and expected. definitely on my list of go to takeaways

Great service, always fresh ingredients, decent portion and good taste.

didn't read delivery instructions and went to the wrong house

The lemon chicken was absolutely lovely, along with the honey garlic chicken. Would highly recommend this place and will certainly be ordering from here again.

The food was excellent, will order from them again 💯

Food was delicious and delivery was earlier than what I was given, will be using again

Great food as always and the driver was a real nice guy

Really good as always but messed up one dish with the wrong sauce

Delivered fast , fresh , hot , delicious thanks.

Although my meal cost a bit more than I'm used to paying, the food certainly did not disappoint. The service was quick, and the food was plentiful and very tasty. I'll be back.

Cold, rubbery, very not fresh. First and last time ordering.

Food was late but can’t complain as the quality as always was top notch. Thank you again.

Fast delivery and nice and hot.

amazing!!! i love this restaurant so much

Great food delivered quickly, thank you.

Everything was excellent we are ordering again!

Lovely meal would highly recommend 👍🏻

Lovely Food piping hot thank you

After ordering and food being late the last time we ordered from her we still thought we would order from here as generally food is good. This time we waited over two and a half hours for food to turn up and when it finally arrived it was cold. Won’t be using them again.

Ordered at 7pm, given delivery time of 8.05pm updated time of 8.20pm food arrived at 9.25pm

This has been our go-to Chinese takeaway for the last 5 years and it's consistently good. Delivery is usually prompt, the food is excellent and the portion sizes are generous. Prices are reasonable too.

Ordered delivery and got a waiting time of 50 mins. But no updates after 1 hour . When i tried calling they told you need to wait another one hour or to come and pick the food or else to cancel

Ordered a Chinese and 1 and half hours later we followed up with a call as it had not been delivered?- understanding it’s a Friday night (and told 45 mins) so gave time. They told my Mrs it was out for delivery- 15 mins later I called and they had not even started my order? I get it’s Friday and busy - but tell people it’s going to be 1.5-2 hours so we can decide if we want to wait - not let us miss an evening of eating? So pretty upset with the experience- especially when the person on the phone seemed flippant about cancelling it? As not even started cooking? Will avoid from now on. And word of advice- tell people what time food should be delivered on ordering?

Food good. Although tried something new I wasn't overwhelmed by it. Shop looked clean. Food was hot.

Tried this place for the first time tonight it was really good best we've tried in the area

No 18, salt and pepper chicken Korean style is top shelf good

Always efficient delivery times and food is always spot on. Salt and chilli chips are to die for.

Horrible food. I ordered some Korean style chicken which did not even come with the sweet and spicy sauce as advertised. I received chicken bits that tasted like regular frozen chicken nuggets and the food was cold. I called the place and I did not get an apology for the incorrect order. furthermore I asked for a refund or a new replacement order in return but instead was told I could not get anything except a packet of sauce. By the time the food was cold and I had lost my appetite. The crispy beef had 99npercent batter and 1 percent beef, it felt like I was eating literal fried greasy crisps and thefried egg was soggy. HORRIBLE experience, will never order there again. Too pricey too.

Food quality = * Service = * Delivery speed = **** The food made our dinner time nightmare.

We always have a good take away from here. Food is ready quickly. I like that we can see into the kitchen. Staff are friendly although always buzy.

Well I've never tried a Chinese from out of town, but I enjoyed my order and it was delivered on time. Thanks I will order again in the New Year 🥡👍

Quite possibly the worst chinese food I've ever eaten ( well binned most of it) i cant even be bothered to waste my time and go into detail but all I'll say is never again.

Tonight we ordered the flaming crunchy chicken, crispy chicken katsu curry bento boxes and the japanese prawn dumplings. Firstly, I agree with others on social media the bento boxes are AMAZING and the dunplings were well made but my favourite part of tonight's meal was actually the flaming crunchy chicken! It's battered chicken in a slightly hot but sweet satay sauce. It's sweeter than your average satay but that appealed to my sweet tooth and the butty flavour really cones through. There's plenty of the sauce and thick pieces of chicken too. The guy serving us was also really lovely and chatty and recommended a few dishes to us which I will be trying next time I come here! 10/10, would recommend.

Daughter recommended trying this Chinese, due tobthe fact they did Special meal box: Crispy Chicken JapaneseKatsu Curry Bento Box . Was not disappointed, super super tastey, basically you get a large Katsu curry sauce, and the nicely laid out crispy chicken on salad on one side, and plain rice in the other side with fried egg and two small sausages, may sound a bit of a strange mix, but very tastey when you tip the curry over the box, with just enough curry sauce left to dip your food in. All this for only£8.80 . Definitely recommend checking it out. Real Chinese street food vide.

Took 2 hours to receive delivery of food today when it should be 50 mins according to Just Eat! I phoned an hour after ordering and was informed that food was on the way (13 mins away). I phoned again after 40 minutes the food still had not arrived. When I tried to ask for a refund the food was delivered and we were instructed to return the food with the driver!!!!!.. the driver didn't take it and left it at the door. There was no apology and no customer service with the person on the phone. It was ridiculous!!!

Used this place a few times now, the delivery from just eat is always on time and hot. I like the chicken sweetcorn soup. Last night this was substituted with chicken noodle and it was not very good. I'd rather of not had any soup at all.

Excellent food which is always so fresh. I love the vegan options very much. Staff are very polite & friendly always helpful. The best Chinese food for miles & they are always on time when they deliver our food. My family & I wouldn’t eat Chinese food from anywhere else as this is such nice quality & the prices are fair. Thank you Chinese Chef. Melanie

Been waiting 2hrs for our order , still not received :(

Got the order wrong but fixed it quickly. Food was delicious.

We decided to try this place because of the excellent reviews. Are we missing something? The food was very bland. We had to dump salt on everything to give it some flavour. The chicken fried rice was particularly tasteless. Even dousing it in curry sauce didn't really help. I collected the food, so it was still hot, but it was just so meh. There are way better Chinese takeaways out there. And after eating we realised it only had a 3 out of 5 hygiene rating. Never again, and you people that gave it 5 stars are missing out on great food if you think this is as good as it gets.

Great fresh food, well cooked and yummy!