Based on 304 opinions finded in 3 websites
Based on 304 opinions finded in 3 websites
Nº 220 in 416 in Rugby
Opinions
never turned up. placed order said it was on the way then. Then when was round the corner said it was delivered but never was. Something need to be done about this you pay for a service that you never get with no reason to what has happened even after waiting an hour for it to come
Simon . 2024-08-05
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delivered quickly, but food prepared wrong
Craig . 2024-07-20
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lady that dropped off was very rude
Elyse . 2024-05-04
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very good, as ordered. could have been a bit warmer but not complaining too much, will order from here again!
Ryan . 2024-03-29
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Very good outlet one of in town. Very friendly and quick staff, look clean always and we used to go here. Love food
Star Views . 2024-02-29
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The driver left the food at the door without nocking or ringing the door bell and food was left outside till it was cold
Shannon . 2024-02-23
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It was toasted when I didn’t ask for it to be, so I couldn’t eat it.
Morgan . 2024-02-09
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not given drinks I've ordered I stead of diet drinks because I'm a diabetic they sent me full sugar drinks instead
Michelle . 2024-02-08
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Driver took food back to the restaurant as complete wrong order
claire . 2024-01-25
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Order was wrong seems like she whole of rugby have there orders wrong the last few days
Callum . 2023-12-30
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He’s a great driver and was very nice and well mannered. I couldn’t ask for a better driver.
Oliver . 2023-12-27
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Not very good crinkle wedges were undercooked and the cheesy garlic bread and side salad was missing
james . 2023-12-12
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Ordered at 12.05 and didn't receive food till 2pm
Angela . 2023-12-01
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I didn’t receive my order but it was marked as delivered. The driver never called.
Adelina . 2023-11-14
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Never got the order or my money back
Willow . 2023-11-05
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A fairly large order that was delivered well packaged and fast, thank you very much!
Syed . 2023-11-04
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You need to tell your delivery drivers that they are getting paid to deliver to peoples doors and not to tell a paying customer to come collect it from their car
Steven . 2023-09-23
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didnt get all the food for my order
jed . 2023-09-15
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Never rec order seems it happens alot with the driver that picks up from here judging by reviews I have ring doorbell footage of him leaving with my food & no refund as yet why didnt he ring my ring doorbell as noted on door or leave on doorstep as they normally do! Obv just looking for reason to steal food
Nichola . 2023-09-04
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The delivery was great just had a few problems with the hot food being cold when it got here, that and i got the wrong drink in the meal deal
Elizabeth . 2023-08-16
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Wrong food completely and driver couldn't speak English..fantastic service not
Julie . 2023-08-08
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Wonderful fresh salad on offer here. We ate 2 salads that were around £5 each and the level of service was excellent. We ate in and really enjoyed the whole experience. Good value for money if you're looking for a quick snack.
Simon Phillips . 2023-08-05
MORE AT Google
I ordered a side of garlic bread and was sent a bottle of Gatorade?!
Becky . 2023-07-30
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Really good food and friendly staff
Lysander Wooding . 2023-07-10
MORE AT Google
Delivered hot and with a smile ☺️
Nikki . 2023-07-07
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Don’t see the point of asking them to call me when they don’t bother
dave . 2023-06-28
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No cookies and 1 drink missing
Michelle . 2023-06-19
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Didnt turn up at all but the money has gone from our account will never be using again
Ellie . 2023-06-19
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The teriyaki salad was a disappointment.. No spinach, no red onions, no crispy onions, no tomatoes.. not very happy!!
Hayley . 2023-05-26
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Ordered a footlong and received a 6inch can you not tell the difference what a joke
John . 2023-04-14
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Great good very tasty and fresh
Tracey . 2023-02-25
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Food delivered on time and no problem
mr . 2023-02-09
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Clean and very tidy. No queue at all.
Teresa Davies . 2023-01-28
MORE AT Google
Always great subs from this branch.
Belinda . 2023-01-24
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Brilliant speedy service food was excellent
Paul . 2023-01-07
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My good hasn’t even been delivered
Ellie . 2022-12-29
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Rubbish saying delivered and I haven’t received it!
Rhiannon . 2022-11-30
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Very friendly staff and good quality food
stephen nock . 2022-11-29
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Missing Nachos. Cant contact them as phone number doesnt work and driver delivered and didnt ring doorbell wasnt till postman came did we know it was there
George . 2022-11-18
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Much better than junction one subway
Paul . 2022-11-10
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Still waiting on order yet showing as delivered????
Michelle . 2022-11-07
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My money was taken and order never showed up and said delivered on the app!!! When I tried to call the number listed online doesn't exist!!! I am beyond annoyed
Jenna . 2022-10-29
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2 items from order missing. Kids are hungry now.
Kobi . 2022-09-16
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Fantastic meal, crispy hash browns, warm sub- delivered fresh. Infinitely better than the Junction One branch.
Syed . 2022-09-10
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They didn’t give me my drink and the chips were cold
Courtney . 2022-09-07
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I don’t eat pork due to religion and their was pork in BOTH my sandwiches
Madison . 2022-09-03
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Food was wrong, cold when arrived. Margarita slice sauce all over my order as it had split. Wrong drink. Very upset.
Joey . 2022-08-31
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Awful kept changing the the then when it comes it's cold
Liam . 2022-08-14
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Also had a rude delivery driver
Colb . 2022-08-09
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First time ordering from subway and it was well worth it,good servings in a strong box. Will definitely order from here again.
Jo . 2022-08-04
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Wraps had no salad at all and they were tastless
Julie . 2022-07-19
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Do not use, attempted a few times and mess up order everytime. Ordered 2 dif footlongs on uber eats and they managed to mix up the order eventhough its printed infront of them. Not using again
connor rotherham . 2022-07-07
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Im not too happy because I was about to go out and had scheduled it for arrival for when i came home, my food was cold when it got to my house.
Mia . 2022-07-03
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Terrible , order wrong, food cold
Elizabeth . 2022-06-22
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I order delivery yesterday its was too too too long waiting Few drivers cancel my order because of long wait No recommended for delivery
Fares Hamidi . 2022-06-11
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Only downfall with my order was that it was mixed up and they put the wrong meat with the wrong subs
Lucy . 2022-06-09
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The salad 🥗 is wicked! I don't even miss the bread 🍞
Anthony Francis . 2022-04-05
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Did not give me the correct order. I ordered chicken and bacon cheese and toasted and this has no cheese and has not been toasted.
Jake . 2022-04-01
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My food never turned up I want my money back
SIMON . 2022-03-23
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Bread was frozen. Food went in bin.
Dec . 2022-03-09
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My cookie looked like it was half eastern not even a full cookie arrived
Joanne . 2022-02-25
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The driver had apparently refused to take my food as I contacted the restaurant to ask why it was late. I contacted just eat and somehow the driver then went back to get my food. The food arrived late and it was already cold by the time it got to me.
Charity . 2022-02-23
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The restaurant was great food tasted good but the delivery driver didn't turn up to collect it and I had to go collect
Neal . 2022-01-03
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Fetched a works lunch from this subway, 8 6" subs with crisps and drink . Came to nearly £50 and got sone earache from the server as they didn't listen to me state all were 6" , hence had to tell them again as they started making foot longs . Wouldn't go again, but the food was ok .
dominic cresswell (Dom) . 2021-12-10
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Best subway In rugby . Always plenty of fresh salad and sauce Others don’t come close .
Sarah . 2021-11-24
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Unfortunately order was delivered incorrectly and made on the wrong bread
Ian . 2021-11-17
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Waited half hour for 3 subs when it come to nachos I'm not sure what happened everything was upside down with cheese Rock solid on bottom of box quite awful
deborah Keeble . 2021-11-16
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Missing items, tried to contact restaurant, no answer.
Debbie . 2021-10-26
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My food wasn’t delivered, absolutely shocking service I am very disappointed. Will not use you guys again.
Levi . 2021-10-26
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Ordered as a gift. Phoned and asked for a name to be put on order so they knew it was for them and not a mistake. Also wrote this in delivery instructions. Man on phone said it would be done but it wasn’t. Disappointed and won’t do this again which is a shame as it would be nice to gift a lunch or treat.
Teresa . 2021-10-16
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I never got my food, it was delivered to the wrong address and the app didn’t even notify me until 1 hour and 30 mins + after it was delivered to the WRONG address!!!!!!!!! Not happy at all
Tia . 2021-10-06
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From the map it looked as though the order was picked up from the restaurant and then the delivery driver parked up and went shopping for 30 minutes before finally deciding to deliver the order 40 minutes after he picked it up. Really bad service and obviously everything was cold
Helen . 2021-10-03
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It was really good the food got here by 6:35 right on time i would defiantly order again
Rishaan . 2021-10-01
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Did not tell us the delivery was here, did not knock the door and did not provide vegan cheese when ordered. All salad bunched together instead of separating slices. All in all poor service
Shannon . 2021-09-16
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Cookie was very small , wrong packet of crisps and the footlong is cold and looks like it’s been ran over.
Ronnie . 2021-09-15
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It's OK. The bread never seems as fresh as it used to be. Language barrier isn't too bad in this one either. I wish there was another sub shop, some competition might make them better.
MrSpudgun . 2021-08-22
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Put gerkins inside my sub! I asked for jalapeno.. also wasn’t toasted
Destiny . 2021-08-06
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Brilliant service and handy location, staff are friendly and helpful.
Patrick Magee . 2021-08-01
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The sub was wrapped to perfection, tasted great and was delivered with care. Definitely will be ordering from here again
Lilly . 2021-07-29
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One day every week Mum has a subway for tea. Food is always tasty. Staff efficient.
rose brown . 2021-07-23
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Slow service but to be expected as they get quite busy. Quality depends on which staff member you get. Just a regular Subway, not set up for volume.
Dan Hall . 2021-07-20
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Shame all subways cants be like this one. Crisp fresh salad and a nicely filled box
Sarah . 2021-06-26
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👍 Nice hygiene and great service, the food is delicious.
Csaba Viasz . 2021-06-25
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i ordered meatless meatballs and received meatballs
Sarah . 2021-06-07
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Always a nice sub at this store. Friendly staff doing exactly what you ask.
rebecca REYNOLDS . 2021-05-31
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Didn't even receive my order and they've charged me.
Scott . 2021-05-24
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Order has arrived missing items
David . 2021-05-15
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Never Saw a Subway Sandeich wrapped so neatly 😍
Patrycja . 2021-05-11
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My favourite subway in Rugby.
Patrycja . 2021-05-10
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Great food and quick delivery but they forgot the two cookies we ordered completely. A distinct lack of cookies with this order!
Jamie . 2021-05-09
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Can't go wrong with subway. Always filling and Always fresh.
Mark Hetherington . 2021-05-05
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Great help from the driver polite and friendly
Lucy . 2021-04-15
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Order arrived on time, was fresh and delicious
Fiona . 2021-04-07
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was ok but the Subway I normally order from wrap the subs in tinfoil to keep them warm and write on the outside what is in each sub. This one didn't. Just some feedback.
Nichola . 2021-04-01
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I clearly said NO to having my wrap toasted. I do not like warm salad! When i phoned Subway they would not deliver me another wrap cold. May i suggest they slow down, read the orders correctly. I would happily wait another 5 minutes for the correct order. I didn't even get a sorry - just a "it was a mistake because we are so busy this morning"
claire . 2021-03-27
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food arrived in great quality, no hassle! Super speedy delivery! :)
Rachel . 2021-03-09
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My subway salad was delivered with half of the salad leaking into the plastic bag. Really disappointed.
Beth . 2021-02-26
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Forgot items that came with meal.
Nina . 2021-02-20
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Was not happy food was just dumped on the front door step driver did not knock or ring the bell. The porch is enclosed and the bell is in there I did put this on the notes
Jeanette . 2021-02-18
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Food was nice as always, but the delivery driver was the issue. After waiting at the wrong location, he blames me for this and then continues to rant about it, being very rude and aggressive, then continued to breach my personal space and handle my food in a rough manner, all whilst not wearing a face covering. Extremely dissatisfied
Dylan . 2021-02-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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26 Opinions
Following recommendations from friends and relations I ordered my first home delivery take-away from here and was absolutely over the moon with the quality and quantity of the food supplied. Everything was clearly freshly prepared and was delicious. Just one little niggle.... I was very disappointed that I was unable pay with a credit card over the phone and was most uncomfortable having to obtain cash (which I haven't used for 9 months). I was told I could have paid by cheque but I presume that would have meant presenting the delivery man with my bank card and I wouldn't have been happy with that either. It's a great shame but with the pandemic becoming more and more out of control and both my wife and I having to fully shield, I don't think I'll be able to order another meal from here under the current payment arrangements.
633 Opinions
As ever, the service was fantastic, the food yet again was good and the service we reviewed from entering the building to our goodbyes on the way out, I would also like to praise the attention of Alison who as ever gives 100% and rearly makes you feel at home, will be back again soon. John and Sue Mills