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3.0

Based on 122 opinions finded in 1 websites

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Nº 226 in 266 in Broxbourne

Nº 5 of 8 Chinese in Broxbourne

CUSTOMERS TALK ABOUT DISHES WITH..chickenpayduckcookedprawns
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OpinionsNoteTripAdvisor1223.0

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Similar it seems to other visitors, service wasn’t the best seemed a chore to serve visitors. They say all you can eat but dont really mean it as they take the menus away and tut when ordering your meal. Food is ok nothing special.

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Jamie & Alice Our Adventures . 2023-06-18

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Make sure you check your bill. They added on extra drinks and you can’t tell as all drinks come under a bar bill that’s not itemised. It’s only when we added up the drinks ourselves as we thought it seemed very high, that we realised we had been overcharged. Been here on 2 separate occasions and it’s happened both times. The first time could have been a mistake, but the second time definitely not. We won’t be visiting there again. Also when we split the bill they added on extra money, even though we’d told them how much we wanted to pay, which had been divided equally. They charge 10% service charge, so shouldn’t be given themselves a tip on top. Food is ok.

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Smith . 2023-01-27

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We booked on a Saturday night as large a family including children. There was plenty of parking round the corner which is very convenient. When we walked in the staff were very friendly welcoming us to our table with prawn crackers already on the table. They offer all you can eat that you order from the menu. They allowed us to order as much as you like and we had starters, duck, soup and main course. Everything tasted great. The dishes come in small plates allowing you to order many different items to try. The kids have allergies and they happily accommodated to that too. We look forward to returning and recommend this restaurant for those who like that all you can eat style Chinese as it was very good. I'd particularly recommend the smoked chicken.

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DreamingOfFood . 2021-11-15

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Worst restaurant ever. Gave us food we had previously explained we were allergic to and were very rude and wanted to charge us extra to provide us with the food we had originally ordered!!! Insane

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chin . 2021-10-27

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The food was very tasty, the service was very slow considering that the restaurant was very busy, the portions have shrunk which wasn’t an issue but the owner seemed to get angry when you ordered a few more dishes, he threw the menus to an empty table beside us which was not very professional making us feel uncomfortable and not welcomed.

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Chris P . 2021-09-26

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Haven't been since pre Covid. Food was lovely.Better than in past. But such a shame that they allowed patrons to enter & walk around with no mask! It wasn't just a few I wld say that we and a few others who did we're in the minority.

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HavLof55 . 2021-07-03

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I regularly order from China star as there food is absolutely beautiful. But it is hard to comment on such food when it never arrives. I had ordered my takeaway 3 hours prior to writting this and my family of 4 are crying tears of starvation to the point of breaking point. Very disappointed to have to write this review because when it does arrive it is biblical, I can only describe it as drinking a tea at perfect temperature or connecting a football and knowing it’s going in when it leaves the boot. When China star delivers IT DELIVERS but sadly today its marmite on toast.

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dougied879 . 2020-12-31

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They charge you £1.30 each for a glass of free tap water. A charge that is allowed because they're essentially charging you for the use of their cups. They're obliged by law to give free tap water but choose to charge customers for the use of their glasses. I've never been to a place that does something so distasteful. I had a great meal but seeing that charge left such a bad taste in my mouth. The food was nice, the service was nice. The place is already very expensive at £18.90 per adult, so to be charged £1.30 for tap water is absolutely ridiculous. I won't be revisiting. You can enjoy a buffet for way less money elsewhere.

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FrannyReviews . 2020-11-01

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Owner makes the effort to make you feel welcome, food is great and service is quick. The food is so good you can't stop ordering.

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Yitsak . 2020-09-06

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Look no further! Been coming to this restraunt for a couple of years with family and never have we been dissapointed! I always call up to reserve a table as im not local and takes me half an hour to travel! Deffinetly worth the drive. Food is delicious amd staff are polite, welcoming and attentive! This is the only Chinese restraunt i go to. Greg

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Polangol . 2020-09-06

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It was the Friday that all the pubs and restaurants had to close due to the corona virus which makes me believe they tried to get as much as they could out of us they really overcharged and when we questioned it they got really angry with us they threatened us with the police we told them to go ahead then they changed there tune I’ve been going to the China star since the mid 90s and I willl never go again they are a bunch of crooks absolutely refused to give us an itemised bill. time to find somewhere else the food was average

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peter s . 2020-03-22

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It is a sham to see such a good restaurant go down hill but the service is now very poor, the quality of the food is not as good & they have put up there prices so for 2 persons it will cost over £70 not a place to visit now!!!

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291silverfox123 . 2020-02-05

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I've been going to China star restaurant for a while as well as ordering take aways. I must say it's one of the best restaurant in Cheshunt in regards to quality of food and how friendly the owner Brandon and his staff are. I've been to Chinese restaurants all over the world and I must say that China star rates very highly amongst them all. Me and the family simply love it.

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Danilo-Fiocco . 2020-01-20

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My wife & I attended this restaurant today to enjoy there Eat as Much as You Like cuisine but from the start we were awair of how Cold the restaurant was, I asked them to turn up the heating but was told it was Full on however it remained cold for the rest of our visit. The quality of the food had dramatically changed for the worst & the time it took to serve us was 3 times longer than before due to there being only 1 waitress on duty. On needing to attend the Toilet I found that there was No Toilet Paper so I asked the manager to let me have the paper he said o.k then proceeded to get some drinks & forget my request so I asked the waitress who ignored me so I was forced to go into the Lady's Toilet & take a roll of toilet paper. When it came to paying the bill I noticed that they had put the prices up by about 15%. This was always an expensive restaurant but now the prices are prohibitive for what used to be an excellent restaurant has turned into a very expensive eating place that is Not worth attending any more!

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291silverfox123 . 2019-12-23

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Will not eat here again, way too expensive for an all you can eat and they were so slow bringing out the dishes and hesitant to give you anymore, the staff were not at all friendly and the atmosphere..... well there was no atmosphere put it that way, I walked out hungry but didn’t want to sit there any longer just waiting and waiting I gave it another chance after a few years and it’s got no better!!! Shame

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lisa w . 2019-10-28

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Unfortunately don’t have anything positive to say about this restaurant. We’ve been to other all you can eat Chinese restaurants nearby and this was by far the worst.The staff started off polite but got two of five drinks ordered wrong. The starter was ok but the duck arrived and we weren’t given the sauce or vegetables to go with it, there was no one around to ask so eventually we went and got them ourselves from the side. They also only gave us one pancake per person, which has never happened at any other Chinese restaurant we’ve been to.The main dishes came over and were tiny to be shared between five, we asked for more sweet and sour balls as they gave us four between five people! This is when their attitude changed and they became really rude towards us!We were still hungry but they tried to take our plates without offering any more food. We asked to order more clearly to their disgust and the food that came got even worse, there was bone in one of the dumplings, which one person hurt their tooth on.By this point we couldn’t wait to leave, we felt so unwelcome and went elsewhere for dessert as we were still hungry!They even took the mints away as soon as we paid and slammed the change back on the table without a thanks! It was ridiculous.They want to charge over £20pp for one of the ‘order what you want’ style menus but clearly it’s just a money making scam for them because they want to give customers the bare minimum and get them out again.We won’t be returning, there are so many better restaurants in the area.

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Lb36 . 2019-10-27

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My wife and I have eaten in China Star on several occasions. The welcome is always friendly and Brendan and his staff always try to accommodate you to sit in your favourite spot. Food is excellent and alcohol (sancere or prosecco) is very reasonably priced. Take away obviously not as good as eating in but still quality. Brendan often gives you a cheeky sip of something nice whilst you wait for your take out. We're going again soon

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LieutenantGreen . 2019-10-19

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Food is ok, but service is extremely slow. You'll get the standard 45 minute delivery time, but if it's there within 1 hr you're lucky. Need to sort out their delivery times.

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richybaby69 . 2019-10-03

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Possibly the worst Chinese I have been to. Rude manager that suddenly doesn't speak English when you tell him something isn't good. Outrageously poor quality lamb (if it is lamb) used in all dishes.Tasteless king prawns. NO mussels at all on our visit. Tiny portions of fish used in dishes. Had ordered two different chicken dishes, that were identical in appearance and taste, that the waitress insisted one was grilled fish in white wine sauce. (no grilling or wine tasting whatsoever) Then with only 3 other couples in the restaurant, they are in a hurry to move you out. All this for just shy of 22 quid. What a rip-off !!

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whu4444 . 2019-09-26

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Not the best Chinese in the world but not the worse the staff didn’t really engage with me as well as they could do

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petersantilli . 2019-09-15

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We have eaten here several times and have enjoyed our visits. The food is freshly cooked to order, selecting a variety of dishes from the extensive menu, and the service is efficient. The portions seem to have got a bit smaller recently but that’s a positive as it means you can order more dishes and a bigger range (or extra dishes of your favourite). It’s a fixed price for as much as you can eat. The manager is friendly and cheerful and always greets us well. Recommended.

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Penny T . 2019-05-24

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I’ve visited China star many times over the past 10-12 years and although I’ve always found them ok they’ve never been hugely accommodating but the food was always good so I continued to go back! That was until we visited earlier this month, the service was the usual standoffish service, but the chicken was pink inside on one of our starters, I called the waitress to tell her who then took it away, the manager approached a few minutes later and told me it was cooked plenty and he didn’t know ‘what my problem was’ I told him it was pink inside and I was pregnant so couldn’t risk eating anything undercooked! He was rude, didn’t apologise and made a situation which I would have written off as just bad luck in to a much worse situation! I most certainly will not be visiting again!

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260annmariem . 2019-05-20

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I think the food here is pretty good quality.

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davidmk1975 . 2019-05-20

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Terrible takeaway, everything over cooked and meat of very poor quality, disappointment is an understatement for the cost, won’t be returning

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andytupper . 2019-03-02

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visit this restaurant on quite a regular basis.

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Gemma K . 2019-01-15

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Booked up for Christmas eve, it wasnt very busy when we got there, we sat in the alcove at the front. We got there at 8.00 p.m but were not told the kitchen was closing at 10.00 p.m. as the chef had to get a bus home. We ordered our starters which were nice but very small portions, then we wanted to wait for our crispy duck but they bought it sooner than we wanted it, then they came and told us about the kitchen closing so we had to order our main course straight away. By then the restaurant was near enough empty and the staff started clearing away and laying tables around us, which we were not impressed with. The price had gone up to 21.95 per person for the Christmas period + 10% service charge so it cost us nearly £40 including drinks each. The food was nice but we felt very uneasy as if they just wanted us to go home which as it was Christmas eve we expected a better atmosphere. I think they have priced themselves out now as we have been here on Christmas eve before and it has always been really busy. Hopefully when the new chinese restaurant opens things will change as they will lose custom

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CARRIESMITH1310 . 2018-12-30

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lovely menu, delivered in a reasonable time, good selection and well priced - would recommend to others - good value meal

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tday915188 . 2018-12-01

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Had family down who fancied an eat in Chinese. Been to this restaurant on many occasions. Food is always perfect. Great choice on menu and great value for money. Just want to say that the staff were completely different from any other visit. Chatty/friendly/attentive. Thank you your service has ensure we will visit again soon.

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Kat C . 2018-11-10

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Once again, another lovely experience at our favourite local Chinese restaurant. Booked here for my birthday this year with girlfriends and once again, the food was really good and service was just as good as it normally is. Great value for money here. Definitely worth trying if you haven't visited before.

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GlobeTrotting809826 . 2018-11-05

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We have'nt been here for many years , but used to be a regular haunt, in past food always good, but staff miserable, we would always laugh about this! Today we booked last minute on train back from London and they accommodated us although a busy Sat night, got to say food is still excellant, beautifully cooked and good flavours. Portions are small, but we prefer this, just order extra if you are a big eater. Prices aren't cheap, but not too pricy either. Staff were excellant, accommodating, happy and on the ball, quick service but not rushed, wont leave it so long to go back!!

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Julia C . 2018-11-03

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Enjoyed the meal but left feeling hungry. The portions are much too small and we had to chase sauce dips twice.

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bubblechris . 2018-10-13

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Been coming here for 6 years. The food is amazing staff are lovely and helpful especially daisy. I wouldn’t go anywhere else

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teen25 . 2018-10-12

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We visited midweek, a party of 10 seated at the round table, and the service and welcome was excellent. Food portions can be small but that’s ideal if you’re trying something new and don’t like it. You can order any food from the main menu for a fixed price (there is a separate dessert menu not included) and if you would like another portion, just ask - we had 2 servings of crispy duck and pancakes! Food is freshly cooked so they can modify dishes too.

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Lynn W . 2018-09-16

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8 of us went to celebrate my grandson's birthday, we were warmly greeted to this cosy restaurant. Drinks arrived swiftly as we ordered our starters from a huge selection of the usual suspects. Meltingly tender shredded lamb in crispy iceberg lettuce wraps was my favourite,crispy duck and pancakes were also a star, spare ribs done in both a Chinese barbecue sauce and a honey coating were delicious, butterfly prawns were crunchy with large juicy prawns within, the list really is enormous. The mains of prawn curry, beef rendang and sea spiced chicken were stand out. Wine reasonably priced. The only thing keeping 5 star review at bay was we all felt the fried rice disappointing. This is our.new go to Chinese.

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Iangoa . 2018-09-05

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The restaurant looks ok. The food was nothing out of the ordinary.

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ruhel1 . 2018-08-12

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We visited China star for my partners birthday. We wish we hadn’t!!

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codietristram . 2018-08-08

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Lovely food always comes out hot, plenty of choice from menu, service very good always helpful. Yes the drinks are a bit expensive but thats like most resturanets .

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blondie542016 . 2018-08-06

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The food is tasty. Good choices on the menu. We had a shock when the bill came though as the price of a soda and lime at this establishment is £3.10 for a small glass. Most ive ever paid for this which is a bit of a rip off. Shame as we do like this restaurant. We'll stick to water next time!

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Sandra D . 2018-08-04

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Great food cooked to order and excellent service

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Alison P . 2018-07-25

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Extremely good value for money, great quality food and a wonderful choice of options.

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JLatte12 . 2018-05-30

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This Chinese restaurant is somewhat stuck in the 1980s the menu is dated as is the decor and to be honest so is the food boring unadventurous and bland at times this place needs to step up its game...

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dcec88 . 2018-04-08

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First time at this restaurant. Really nice and relaxing music playing in background. Very friendly service. Food very nice and not too greasy. I really enjoyed it.

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Pennya65 . 2018-03-14

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Welcoming staff, good value for money and good quality food. Love the fixed price menu where you can choose a variety of dishes, encourages those who are less adventurous to try new things.

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KP_LB . 2018-03-12

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Used to really enjoy ordering from here; the food was always decent. However, we ordered from here on 07 March, they forgot the extra sauce we ordered, so we asked them to bring us one, as its not the first time they've forgotten items we've ordered. Eating our food and noticed the the butterfly prawns in batter looked a bit dark. Broke them all open and the dough was a dark grey colour inside! Looked disgusting! Days old and probably refried. Put us off the entire Chinese, ended up binning the lot before the driver could return with the sauce they forgot to give us. Won't be ordering food from here again!

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Kirsty M . 2018-03-07

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We came on Valentine’s Day with my husband, paid 21.50 each +10% service charge but the service wasn’t nice , the staff didn’t want to give us all food on the start, then said we can’t it this and then on the end a man was trying to say we didn’t eat 2 peas of chicken and they will charge as for it !!!!!! The chicken was disgusting (((((

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Anna C . 2018-02-14

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I will make it simple a rip off 3 of us ate there me my wife and 13 year old daughter my daughter paid full price when i questioned it they told me children 8 and under pay half 9.95 adults pay 18.95 it was eat as much as you like had diet cokes with meal and a service charge is added bill came to nearly 80 pounds food was very avarage king prawn fried rice had 2 prawns in it go not worth it and over priced

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Inzalaco . 2018-01-23

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The wine is not wine!!! Trading standards should be investigating this place. I ordered a house white (most places pride themselves in making sure house white is quaffable). What arrived was a 'Pinot Grigio' - the wine was quickly opened by staff. My sister drank some and exclaimed 'that's disgusting' which made me take a closer look at the bottle. It said 'made in Britain - err what???? It is 'pinot grigio' grape juice mixed with chemical alcohol!!! YUK!!! To be honest - many supermarkets do this with mulled 'wine' but I think this is a trades description problem. If a drink is on a wine list it should be fermented grapes - not grape juice hooch. Of course this place is good value - but don't treat customers like mugs.

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Maxipops1969 . 2017-12-12

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Really can eat as much as like, just order from menu for a set price, very friendly staff, they even ask if want to order more dishes, definitely be back.

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Michelle D . 2017-11-11

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Came for birthday didn't get it free as it said taken children and charged adult prices for kids when told still was charged adult prices quite annoyed

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Simey Lisa D . 2017-10-13

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I used to love this restaurant a good 8 years ago..they have just got worse, I was served frozen cucumber...

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skye g . 2017-09-22

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I found this place while killing a couple of hours, Had a decent bottle of wine with my eat all...

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Alanll . 2017-09-14

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My wife & I have been to this reastaurant many times, yes it is expensive but you get what you pay for so pay pennies you get rubbish pay around £25 pounds per head & you get a truly wonderful 2 course meal & as much as you can eat the staff Are plesent & helpful & the food is wonderful in fact we ate going back tonight.

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291silverfox123 . 2017-08-14

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I used to visit this restaurant regularly, but since moving away from the area we haven't visited here for a while, I noticed that it seemed to be a different manager than previous visits, my daughter and I ordered starters, and I asked for some satay sauce, the waitress returned with a dish of sauce, which when I tried was very hot almost like a chilli sauce, and was red in colour, I asked the waitress if it was satay sauce, she got very defensive and quite abrupt at my question, which I just dismissed as I thought maybe it was my taste buds, we then tried to order a at Clements drink with the same waitress, she couldn't understand ,we wanted a relatively easy orange and bitter lemon,we kept on asking her orange and bitter lemon please, she got very agitated and quite aggressive to us, I said to my daughter just order a coke, she came back with a plain orange juice, which we just accepted,

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Tracey B . 2017-08-14

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Rude and unpleasant my 1 year old daughter had some noodles off my plate which was an all you can eat meal and charged her for a whole meal even after questioning refused to discard the cost added £10 to our drink charge and charged £15 tip onto the bill rude and unacceptable even when saying one person was feeling ill and didn't want to eat all you can eat the manger shook his head and was very rude about it we asked for a jug of water and he reacted the same will never go there again my daughter was ill also that's why she wasn't actually having her own food

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beccajones94 . 2017-07-25

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La comida estaba por debajo de la media. Muy caro por cabeza para adultos y niños menores de 8 años. La mayoría de la comida estaba tibia y platos de pollo (Mis favoritos) eran de mala calidad. Platos maltratada eran simplemente grasienta. También para remate un pequeño trozo de alambre de la comida de mi hija. Afortunadamente ella consiguió salir de su boca antes de hacer cualquier daño repugnante!

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hotspur2017 . 2017-07-07

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Friday night family visit to celebrate a child's birthday. No problem getting a nice sized round table for five, didn't prebook but went about 6pm, not particularly busy at that time but seemed to pick up as the evening progressed. Very attentive, professional and polite staff. Extensive menu to select dishes as part of the all you can eat offer, fantastic starters including crispy duck and a great range of main meals including lots of fish dishes. All cooked to perfection, very high quality and tasty. Good opportunity to try dishes we had not had before, ordered a variety of dishes, no issue with the amount of food ordered, staff frequently asked whether we wanted further dishes. Left the restaurant well and truly stuffed. We brought a cake with us which was nicely presented with a roman candle added to the top of the cake supplied by the restaurant. Absolutely superb, lived in Cheshunt for 7 years and this was our first trip but the first of many. Not cheap at about £18 per adult head, and £8 for under 8s, plus 10% tip but the quality and range of food more than makes up for it for a special occasion.

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kaceybrown . 2017-05-23

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Love coming here the staff are very welcoming and are hands on to keep the place clean and tidy. Only down fall is the price is to high.

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Samantha R . 2017-05-21

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I have visited this restaurant quite a few times and always had a good meal. The all you can eat for just under £18 is great value, the menu is quite extensive and there is something there for everyone. The portion sizes for the main meals are a little on the small side if you are sharing with more than two people, but if you ask for more the staff will always oblige. The food is really nice and all the staff are always friendly.

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LCH40 . 2017-05-12

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Went on a Saturday night. Was pretty quiet so no reservation needed. Good value for under 18 quid each and a great choice. Starters are really nice, my favourite bit. The portions are not big but that is to save waste I guess. You can always order more. Crispy duck was great as usual.I love the fact that it is all freshly cooked and not just sitting in trays. Will go back for sure.

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David K . 2017-04-27

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Always friendly staff and good foodWorth the money al though drinks are.bit pricey Never had a bad meal

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Luisa K . 2017-04-10

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Always really good here - food is always good and staff are great. Been a few times now so staff familiar with us and always really friendly. Will be heading back in a couple of weeks for a birthday meal.

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dbut4204 . 2017-04-10

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Had a meal tonight, Thursday evening, 17.50 a head. The food was very poor, the chicken was like rubber, the satay sauce was bitter. AsWon't be going there again!

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christinbates1 . 2017-04-06

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Visited on a whim last Monday night as we all fancied a Chinese.We were greeted and shown to our table. The restaurant was really cold, bordering on uncomfortable. It’s an all you can eat buffet where you order as you go along. The food was below average to OK. For example the chicken satay was disgusting, rubbery and had an unrecognisable taste, whereas the squid and duck were OK. A bit of a dingy place, I’m afraid I wouldn’t rush back in a hurry.

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emikel30 . 2017-04-05

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As I sit here nursing a McFlurry, still full of resentment and disappointment, rather than food and happiness, I have some things that I need to tell future customers. I can't get my money back (£22.50 for a paltry amount of food, pineapple juice and TAP WATER), but maybe I can stop you, much like a hungrier version of the Terminator.If you fancy reserving a table for 7:30pm and then finding out that 'reserving' a table doesn't actually mean that the table is reserved and you'll have to wait until 8pm, you're in luck.Feel like being scowled at by a random, unidentified Asian man every 15 minutes? Search no more, they'll even throw in the constant pressure to make you pay and leave ASAP, all free of charge. If you've ever been on an escalator in London and felt the person behind you breathing down your neck, then thought "I'd like to experience this in restaurant form", this is the place for you. The only difference being that the tube is more comfortable and has a wider variety of food available.After being forced to leave by sheer awkwardness alone, despite being nowhere near full, we then questioned whether the service charge was mandatory and were told that nothing had changed since the last time we asked. We had never been to this restaurant before.When informed of this, the unidentified Asian man made it known that he was on to us and that he remembered all of our faces, despite being stood behind me. It's unknown where he knows us from, perhaps we appeared to him in a Christmas Carol-esque series of events that didn't quite work out how the ghosts of Chinese past, present and future had intended.Either way, I left feeling unwanted, unsatisfied and unhappy. By far the worst restaurant experience of my lifetime. Feel free to try for yourself but you have been warned.

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AdaHedge . 2017-04-01

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In February, I went with ex-work colleagues for our 6 weekly get together as our normal venue has now closed.We were warmly greeted by the manager on arrival and he and his staff were very patient whilst the whole party arrived, providing drinks on request. Unlike a previous reviewer, we found the whole evening very unhurried and leisurely, exactly what we need as a group.The food was excellent, although each portion was quite a bit smaller than we have been used to. However, it just means that you order more frequently if you need it, so not really a problem. My only criticism is that the ice cream based deserts are served straight from the freezer - so take your pick, literally! Regarding the comment by another reviewer about being "hassled" about drinks, we actually like the fact that they are attentive enough to notice that your glass may be empty without being intrusive. That's what I call good service, not a nuisance. All in all, we have booked our next get together there, so I guess we liked it!

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bullitt390 . 2017-03-12

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Went here on Thursday 26th February for my dads birthday, seated immediately on a big table for a party of 5, food came out quickly, very friendly staff and probably the best Chinese restaurant in Cheshunt by a long shot. Would definitely go back here, perfect for groups of all sizes!

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Luke S . 2017-02-19

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My son and I visited here on a Monday night. Arrived around 7 and seated immediately. Restaurant had one other family but a few more by time we finished. Clean all over and staff very attentive. Food delicious and large portions - we luckily shared a rice but was enough there for 3. You can choose al la carte (which we did) or their eat as much as you like buffet for £17.90 each Quite pricey but you get lots and they offered doggy bag at end for our left overs Would return again if in the area

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alan t . 2017-02-01

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Arrived to find the table we had booked was shoehorned into a corner and barely big enough for two let alone our party of three.When the food started to arrive we had to juggle plates and use a nearby display case for our drinks as insufficient space.Manager and owner were aware and kept apologising saying only table left. Unfortunately they failed to communicate this when we booked 8 hours earlier. Frankly, I expected more as we have been frequent customers over many years.My first instinct was to leave but we had been out all day, was hungry, so decided to persevere.The food was good although service was very slow. Restaurant was packed. My bill including wine was over £100 but we were not relaxed and were uncomfortable, so not a great dining experience.The policy of cramming as many covers as possible in restaurants, is a short term strategy. It results in poor customer service, lack of understanding and respect, resulting in lost customers. Take note - the dining experience is as important as the food. This visit has left a sour taste and it will be a long time ( if ever ) before we return.

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John H . 2017-01-14

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I went to this restaurant on a Monday night with my girlfriend, the food was excellent, the staff was friendly , and happy to serve more of the duck or any other dish we ordered. Owners Brendan and Bobby 2 nice fellows. See you soon , regards lee and Eileen

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Lee C . 2017-01-14

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- Are you someone who books a table for half 7 but don't actually want to be taken to your table until 10 past 8? - Are you someone who would like to try to cut chicken with a fork and a spoon?- Are you someone that would like to have a waitress square up to your face to tell you that because you have decided not to pay an 'Optional Service Charge' that you are taking their wages away from them, and in future should serve yourself?If all the above are what you are looking for from your night out then China Star is the right place for you.The average person believes that when they book a table for 7:30 you expect to be seated at 7:30. Correct? Well at China Star they don't agree. Their interpretation of a 7:30 booking is to near enough push you out the restaurant and tell you to return in 40 minutes time to sit at your prebooked table. Great Start to the evening.The average person believes that an 'All you can eat' restaurant means that you can eat what you want when you want. Correct? Well China Star don't agree. Their interpretation of this is to dictate to you, when you are ordering, what you're allowed and the time you're allowed to have it. Also,the food you order takes so long to arrive I'm not surprised that they struggle to seat people at their tables at the time they book for.The average person believes that an 'Optional Service Charge' means that the service charge is optional. Correct? Well China Star don't agree. Their interpretation of this is to become aggressive in your face, accuse you of taking away their wages and say that next time you come you can serve yourself, when you decide to not pay an OPTIONAL charge due to your bad experience of the night.China Star? This restaurant should be renamed to China - the star is one more than they deserve.On a positive note...the Satay Chicken was delicious.

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Ben P . 2016-12-03

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This was my favourite chinese restaurant and I've been going there for years. Went along last night and was really disappointed to see a big change in the food, however, the manager is lovely and the service was still good. Salt and Chilli prawns done completely differently now in a much thicker batter and no real chilli taste. No sizzling dishes anymore either. The dumplings looked awful and uncooked whereas they used to be browned off a bit in the wok and looked and tasted better done this way. They have done away with the black plates they used to serve the dishes up on, which were much better as the food stayed hot, but now they come on china plates which are stone cold, so the food is already cold before you have taken a mouthful. I will be searching for a new chinese restaurant now.

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tiffany858 . 2016-12-01

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Food was lovely great value staff was nice and friendly ..we went has couples we all at a great evening ..we be returning very soon

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JE1963 . 2016-11-01

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Our first visit and we were not disappointed. There were some small language barrier issues with the waitress, but the Manager was excellent and came over and explained how it works and some dishes. The crispy duck was great, not greasy and plenty to share for two. The soft drinks were sent back as the post mix had gone. But these were refreshed once Id bought it to their attention.One of the favourite dishes was kung po chicken.The speed of service is good. Its all freshly cooked so we didnt mind waiting a little while. Hopefully we will visit again soon

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maynardc . 2016-09-11

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My boyfriend and I go here about once every fortnight. This is our favourite place to get out the house and have a good time. The staff are amazingly friendly and will suggest the best things on the menu. It's all you can eat, but instead of restricting the amount of plates got order they encourage you to order more. Could not fault it. Lost count how many times I've been here. Everyone I've recommended it to has also loved it! Perfect for all occasions. 5*

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Hannah P . 2016-08-14

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This family run restaurant is very special to my partner and I, we could go in at any time of any day and it would be as good as the last, they are always happy to see you. And they will always recommend food and keep you eating. (This is an all you can eat restaurant) if you haven't been here then you haven't had good Chinese.

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A TripAdvisor Member . 2016-08-14

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Six of us had a superb Bank Holiday Monday meal here. Not been for a while, mainly because we preferred Zenz (now sadly a Tesco) so it was nice to return to an all you can eat from the menu place. All courses were delicious. Tom Yum soup was outstanding (I had two bowls) and all other starters and mains were lovely. Dessert of toffee covered lychees were a beautiful way to finish the meal. Two minor gripes - no hot chocolate or chocolate ice cream, but it was the end of a busy weekend. Service was excellent as was the atmosphere. Well worth a visit. About £25 each with drinks.

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AndyJackson . 2016-05-30

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This time cannot praise this restruant enough staff fantastic food heavenly and plenty of it nothing was to much trouble for the staff were made to special will definitely go back

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Albert S . 2016-03-27

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Visited with friends on a Friday night and was fairly busy but able to get a table without booking. We was all busy catching up so the waiter offered to bring over a mixture of starters which was very helpful as there is a lot of choice on the menu. Usually when I have eaten in Chinese restaurants like this I find they bring too many starters and you don't want to eat anything else. However here the portion sizes were perfect and allowed enough room to move on to duck and then mains. Food was very tasty. Wine was very nice and we was well taken care of. Will definitely be back.

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Connie2106 . 2016-03-20

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Booked a table and got there 30 mins early, was asked to wait for our table so decided to have a drink at bar, was waiting 5 mins to be served, then a couple came to bar where the bar man served them before us. So went over the road to a pub to have a drink instead, came back 20 mins later to be told our table was now gone. Ruined our night, staff was rude and didn't seemed bothered either!!!! Totally unorganised and disappointed. Would not recommend for a couples night out!!!

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jimray69 . 2016-03-12

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This restaurant is much improved since my visit. The food was tasty, there was better portions, it tasted freshly cooked, good atmosphere, yes I will come back again now as I really do enjoy a chinese meal, bit pricey with the service charge but worth it once in a while!

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CARRIESMITH1310 . 2016-02-25

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We went here for our Christmas do. There was 14 of us. They asked if there was any vegertains or any allergies.I was give pub Chinese vegetable soup very very nice as I don't like soup.The variety of starters came out we had things like crispy duck pancakes to spare ribs. That was really good as everyone could pick what they wanted to eat. And we had a choice of main courses mine came out separately and no sauces as most Chinese dishes have wheat in this was really really good.

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Spursgirl13 . 2015-12-03

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I went here last Sunday with my family to celebrate my Dad's birthday. We have been regular customers here since it opened. Hadn't been for a while and had seen some of the recent reviews on here so was interested to see what it was like. It was pretty quiet in there for a Sunday but the waiters were all very attentive (if not slightly over attentive) the food was all fresh and tasty. Definitely will still make another visit here!

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Sarah K . 2015-10-16

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Have been here on several occasions, service is always excellent, food good value for money and always tasty. Only slight negative is the house wine, could be better but not the worst I've had for the money.

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Daniel B . 2015-10-01

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Used to think that China Star served good food, however recently have had a couple of not so nice takeaways. The last one ended with upset stomachs. Not going there again. Shame as it used to be good.

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Joker53 . 2015-09-04

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Like walking back in time as far as the decor goes... Time for a complete refit I would say!Along with the vast menu choices, take the best 20 top sellers and bin the rest, need to concentrate on quality not quantity. No One wants fried food anymore, Better still revamp and relaunch the whole thing, there is a fresh new world in Chinese cuisine out there. Other reviews look like your loosing a lot of regular customers.. That's the sign you should be recognising that you need to change, You should be a venue to go for a nice meal and an evening out, not a fill up on the way home from a pub.The food was average, stuck in the past... No dish of the many place in front of me stood out at me.The wine was great but over priced.Put your money deep in your pockets and join the 21st century. Spending money is a risk, but if u don't someone else up the road will and you will soon be crispy dead duck in the water...I wish you luck.

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Springoes . 2015-08-30

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Visited this restaurant on a number of occasions in the past and I'm sorry to say it's standards have gone down hill. So on this occasion I was with a group of friends, and having been seated a waiter comes and takes our drinks order and gives us the menu. After a while a waitress comes over to take our order, and we give our choices, China Star Platter for everyone and then individual items. The waitress then says, "I know what you want, I'll bring it for you" How do you know, mind reader??? So then she writes down what we want. However I'm convinced she thinks we are a bunch of drunks, so half of what we order did not arrive, but since we are not pissed, we enquire where things are. Eventually things arrive, but in dribs and drabs, I know not everything will arrive at the same time, but bringing out only two items for ten people is just silly. The general service attitude was not very good. Portions are small ( yes I know you can order more ) and to be honest, we were not always sure of what was arriving. The texture of some of the food was dubious.The price of the drinks is excessive, and the bill that arrives does not itemise them, just says "Bar service", talk about make up for the food price. Regretfully I had to use the toilet and again the place has gone downhill, the place was dirty ( and not just through use that night ) the wall tiles grubby grouting, hand dryer does not work, some old bottle of soap. Really could use a good inspection by food inspectors instead of having their staff arrested for being illegal immigrants. ( Look it up )Will not be going back.

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andybodiam . 2015-08-30

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We moved into the area recently and this looked pretty decent. We had a look at the menu and it seemed reasonable. There was a party inside and we decided to try it based on the crowd. Worst mistake ever! We didn't realise it's one of those all you can eat type places. I immediately ordered some wine (which was ridiculously overpriced) and some starters. I watched the waiter walk to the bar and pour my drink and then watched the starters arrive before he made it back with our drinks. I'm talking less than 2 minutes after being seated. We knew it couldn't be fresh but thought we'd remain objective. Crispy lamb should be relabelled "old and not so crispy fat, served smoked in oil with slight hints of lamb". Every other starter came just as quickly, I'm talking a minute every time, and had clearly been standing out for a long time and reheated as we ordered. Wings were just terrible - Oily and strangely grey coloured. Prawns - obviously heated from frozen. Mains - we found every single main we tried appalling. They even managed to mess up plain, vegetarian stir fried noodles! We eventually asked for the bill and realised they had the nerve to add a service charge which we were told was compulsory. I wouldn't recommend this even as a practical joke. I was actually surprised we didn't get really ill from the food the next day. If you're desperate, get a microwave Chinese meal and it'd still be better.

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FoodPornStar . 2015-08-07

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Very disappointed with our last visit, used to be the best Chinese in Cheshunt but standards have fallen, the portions are really small now and the price has gone up to £16.50 per head + 10% on the total bill - so very expensive when wine and drinks are added on. Not worth the money. Its a shame because Royal Emporer is rubbish as well now

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CARRIESMITH1310 . 2015-08-07

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Este restaurante chino ofrece un buffet libre (come todo lo que quieras) a través de carta. Empiezas con los entrantes y cuando terminas el camarero te anota los demás platos, así hasta reventar. Las porciones son pequeñas (tapas), pero realmente estaban muy buenas, especialmente los entrantes. Personal amable. Eso sí, las bebidas no están incluidas así que no es barato.

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kneeplay . 2015-06-10

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Visited this restaurant Friday evening.First couple in there,service was inattentive even though not busy.Food portions were very small. And bland. The he restaurant was dark and dated needs an update. fake flowers yuk !.Had tap water instead of drinks because their so expensive had a cheek to put on a charge of £2.00 for water and service charge etc.Will definetly not be going back.

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Annette F . 2015-05-03

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Went here today not for the first time but will defiantly be the last, only ones in the restaurant service was horrendous, young waiter is so rude, the food is just about edible dry no flavour the lamb was just lumps of fat it was sent back and we had more lumps of fat come out to replace it! For 6 people they think it's acceptable to give you the same portion size that they would give to 2 people, so when we was asking for more dishes as there simply wasn't enough food you get frowned upon, we asked them to take the service charge off the bill the manager just said ok didn't ask why so it's clear even he knows how downhill the restaurant has gone it's such a shame there are now no nice Chinese restaraunts left in cheshunt when do you ever leave an allYou can eat restaurant still hungry and £90 lighter!!

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Ksg2011 . 2015-04-26

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Worse food ever not fresh, found food in my drink. The place was dirty and needed a good clean. I felt very ill when I got home, don't visit here.

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Carly_lou1 . 2015-04-07

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We visited here just before Christmas on a Sunday evening. It was an all you can eat (to order though, not buffet) for a reasonable price.Service was very attentive and friendly and the plentiful food came out at a good time and was cooked fresh to order. The king prawns were very good.Will return.

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kelly1986 . 2015-03-09

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Have been using china star for 20 years plus but tonight 7th march is the last time out party of 4 will go back the male waiters were very rude to us the food was not to the usual standard. Bobbie you need to sort out your new waiters.

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891linda . 2015-03-07

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I have always found China Star a really good place to go, Polite and friendly, the food is always very good and not overpriced. Never rushed and they are only to pleased to help.

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John C . 2015-02-22

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Really really good food its gets better every time!!! Ive had lots of take-aways in bridgwater but this is definatly the best chinese in town!!! Many thanks everone justin and leigh from halesleigh road :)

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Justin I . 2015-02-07

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I've eaten at quite a few different Chinese restaurants and have to admit this is still the best Chinese I've been to. The quality of the food is really good. The service I don't think is too bad, and me and my family either order a takeaway to collect or go and sit in the restaurant to eat. I've not really got a bad thing to say about China Star, the only negative was once I ordered Chinese for Delivery and they took almost an hour to deliver! (Nevermind the fact that I only live about 5 minutes away and was being lazy and not wanting to drive to collect!) That's probably the only bad experience I've had, nonetheless, they are great and I wouldn't get my Chinese from anyone else :)

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MissDGee . 2014-12-04

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Have been here a few times our first experience was awful when we arrived we waited ages for a table and once we were finally seated after having ordered and got comfy was asked to move so they could squeeze a larger group of people in (seeing the £ sign) we were placed right in the corner! The food is good especially the starters but I do find it very over priced I mean I could order alot of Chinese takeaway for the cost of eating in there . Overall it's ok now and again but wouldn't make it a habit due to how expensive it is

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karla_tagliarini . 2014-11-16

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a friend had her 16th birthday there, her previous experience was good with family that's why she picked it for her birthday. When she entered she was told to leave by 8 o clock and the waiters was not very accommodating, other people got served before them they waited an hour for there starters bare in mind they wanted them out by 8. I witness this, me and my friend got our starters 15 minutes after being there which was the same time as them 6 o clock. we were at separate tables and not together. I complained to the manager on there behalf and he got very agitated and a discount was on the table. He came over to my table the manager and said he did not feel they deserved a discount got in my face in a intimidating manner so unless you are giving good positive feedback and not complaining they are happy not willing to listen on constructive feedback. might I add that there was a group of 20 male grown ups being loud rude and swearing ruining the ambience of others eating in the restaurant, because there was more paying for pricey drinks but nothing was said to them its all about the money. The 16 year olds was quite and drinking water enough said. Later the manger called the young girl a disgrace and ask her to wait out in the dark for her mother. Her mother spoke to the manger and he would not apologies. I feel he handled this appallingly and I personally will never go back. disgusting.

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michelle s . 2014-09-21

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As a regular customer I am very disappointed writing this review! I called up and asked the lady for 2 chicken chow meins but with vermicelli noodles. I was sent 2 singapore noodles which is nice but is not what I asked for, a chow mein has a little sauce which helps it go down. Who can eat a whole pot of dry singapore noodles!! When I called the manager was trying to convince me that that is what I ordered!! He told me to go and get more but I explained I was in my pyjamas and we are no more than 30 yards from him whether someone can drop it off! The answer was no, this was his customer service to a loyal customer of 5 years. So I got no dinner, no refund! It is lucky for me we have three other local chinese restaurants in the area. China Star its customers that keep you in business and your service today was disgusting.This was based on a take away service or lack of it!

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Mary G . 2014-07-17

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