China House in North East Lincolnshire

This food is absolutely appalling, when I collected this, the service was vile, they spoke in non English when paying for the food, and when I paid they charged an extra £10 onto the cost. I got home ate my food and when I bit into the massive chicken ball the meat was raw I had to spit it out. The chow main was rock solid ( not chewable) and my chips wasn’t even peeled from the potato. I wasted £40 on absolute dog food. I didn’t even finish my meal as it was also extremely cold and not edible. Will definitely never order from here again and is absolutely disgusting. They should be ashamed of opening this takeaway shop as food shouldn’t be allowed to be sold to anyone.

I ordered almost 2 and a half hours ago, food still isn’t here. Rung 50 mins ago asking where food was and got told it was 20 mins away. Rung again 20 mins ago and got told the driver was on the way and they would ring me back to let me know. no phone call back yet. delivery should not take two and a half hours. Twice now have i been told that I would be rung back and no one has called me back with an update. what a joke. almost 3 hours for food to be delivered is unacceptable

Poor service booked order several hours before one and half hour's late quick to take your money

Excellent not had a decent Chinese meal for ages ...well done on the extra instructions. Keep it up

Food is well nice had it tonight for first time and was great 👍

Last night in my Egg Fried rice, I had sharp plastic bits in it. Unacceptable and Dangerous.

I get the starter box meal it's lovely best Chinese

Food was absolutely vile over cooked tasted like a full tub of salt had been used and it was cold, will never order from this place again waste of money disgusting.

Good was awful first time never again vile Taste and swimming in grease

I have ordered from these loads of times in the past and had no issue. Ordered today....took 2 hours to get here. I rang to see where the order was and just got a "it's on the way". Not even an apology. And it still took 30 minutes to come after I phoned them. Finally gets here.... open the bags and chips we have. Absolutely disgusting. All dry, refryed soggy. Tasted awful. All the food was only slightly warm but covered in damp condensation. Safe to say we won't be using them ever again.

It was delivered and food was all over the bag so most went to waste. Chicken balls under cooked, rice was hard. Had special fried rice covered in groce gravey and soggy. No impressed at all. Won't be ordering again.

We are new to area & love our Chinese food & trying to find our new 'regular' takeaway shop. Sadly this isn't it. Food arrived hot & on time, but both our"special" chow mein and foo yung only had tiny cubes of meat in them, salt & chilli chicken was very bland & soggy...in breadcrumbs not batter & rice dish was clumpy. Was ok, but won't be ordering again from here.

Absolutely vile went to bite into a chicken ball and chicken was solid then smelt a weird smell from it. It smelt like totally gone off chicken if it was even chicken. To top that off 2 hairs on the chicken ball. Never again from this place simple rice chicken balls and chips the worst meal ever. Actually feel sick with eating the chips and rice before i ate a chicken ball. That night and next day totally ill so clearly something wrong with this meal.

Dont go for collection like i did. The place is an absolute disgrace. Filthy. Food was really nice. Hot, fresh and no hairs. The health and hygiene certificate isnt on display. This could be a good takeaway if they cleaned their filth up. Unbelievable how this can be open .

I can't believe I once ordered from here whilst drunk a few years ago,I remember it being disgusting the food was grose and the place is a proper dive and its never been cleaned also been awarded a 1 star due to poor hygiene rat droppings and water leaks from the ceiling onto cooking equipment look it up.it needs shutting down permanently

Nicest Chinese we've had in a long long time, crispy beef was to die for, I'm so full now! Will be back 😊

Amazing , this is best Chinese food in Grimsby , deliver on time and food is tasty and hot so lovely , my best choice definitely come back to order again !!

Only Chinese open on boxing Day. Food arrived on time. Was hot and very tasty. Made my birthday a happy one ☺️☺️

Don't order from here. Ordered on just eat, 2 hrs waiting, no answer on phone, everyone went to bed. Waste of £40. I noticed after they have a hygiene rating of 2/5

Hot, quick and authentic Chinese food. No grease. Full of flavour. We will be returning. Customer service was great.

Very rude staff they forgot one item refused to deliver and then put the phone definitely wouldn't recommend

Ordered take-away food for four people (£31) at 6-40 pm on Just Eat app was told it would be delivered between 7-20 to 7-40. Phoned back 8-00pm was told it would be delivered a in a few minutes, phoned back ten minutes later said they would contact delivery driver and phone back but never did, phoned back again 8-20pm and told it would be delivered within ten minutes, thought we was not going to get it when at 8-35pm it finally arrived, delivery driver couldn't give a dam about what we had to say. Food was luke warm and not very nice, would advise anyone to give this take-away a wide birth as i will do in future, customer service is atrocious.

Omg I'm obsessed with this Chinese 😋 the vegetable spring rolls are to die for and the ribs omg 😋😋😋 will be back again and again

Food taste was abysmal. The food was contaminated as we found a long thick hair, which is the worst thing to see during a pandemic. The environment inside the building is much worse and can't be fda approved. Don't order from here!

Very nice service and delivery . Polite and very reasonable..recommend as I ave that's why delivery late ..food very tasty and great value ..name me a better one plz ..

We have just had the best chinese takeaway meal ever, very tasty our new favorite take out. On time brilliant

Second time using this on Just Eat. First time the food was literally over 2 hours late. The app kept saying that the restaurant was very busy. Just ordered some food tonight and said food would be delivered around 9.20pm. At 9.30pm I had an update to say it would be 9.35pm Still waiting at 10pm. Tried calling the place but no answer. Had to cancel the order and hope for full refund from Just Eat. Very bad service on behalf of this place

Nice food. Ordered through just eat. Told me delivery was 8:05. It's now 8:31. Rang up and was told 'its on its way' in a rude fashion. Would definitely avoid. Never waste your money here. I might not even get my order at this rate.

Delivery came within 45 minutes, food was hot, tasted lovely! Wil sure be ordering again!

Why is this place still trading?!?! It had a food hygiene rating of 1!!! Its still online clear as day as a 1... disgusting that this place still has its doors open!! Makes my skin crawl

Rang them told me my order will be 2-3 minutes after it already being late, 30 minutes later no order , ring back told she would ring the driver and ring me back .... Another 15 minutes later ring back to be told driver had broken down and would take another 20 minutes to cook , why couldn't they ring me back and tell me I had to chase them up , waited over 2 hours for nothing , Good food poor service , AVOID!!!

Would give 0 stars if possible , waited hour and 40 mins to be delivered, once delivered food cold and dry , phoned and request they pick it back up and give refund to be told have to wait for 2 days for refund ,poor customer service and disgusting food will never be ordering again and puts me off ordering any takeaway in future

If I could rate this in a minus I would!!! DO NOT ORDER from here APPALLING service. We placed an order on Friday the 24th April 2020 the order took 3hrs to come and then was missing an item. I called straight away and she said would I like them next time or now so I asked for them to be delivered that evening but they never came. We then went to order again tonight Sunday 26th April where I spoke to the rudest woman I have ever come across Sherry is her name she is apparently a Manager if anyone else has the misfortune of coming across her. She spoke to me appallingly she insisted nothing was missing from my order ...... Why would I lie about it, its a portion of chips. So she called me a liar she wouldnt let me speak even though I was very calm on the phone she then hung up and blocked my number, so I called her back on my partners number. I requested to speak to the owner who I was told wasnt in, I asked her for her name which she told me was Sherry. She again carried on calling me a liar shouting over me and hung the phone up again. So I repeatedly called her back until she answered she was very aggressive she told me she didnt need my business and not to try and order from them again!!! I have done nothing wrong, this is an appalling way to treat your customers ............ I hope you go out of business you vile woman!! They have multiple reviews on Facebook also stating the same AVOID AT ALL COSTS!!

2 hours 40 minutes later and still waiting for our food. Never again, rang up 40 minutes ago and it was on its way. Rang again now and it's on it's way....next joke

Ordered Chinese at 19.10 still waiting at 22.30pm tried ringing them they ad took phone of hook. Very bad service would not recommend

Not nice food would avoid at all cost

We just had the worst takeaway ever from a chinese wouldn't reccomend at all got house special rice and had veg and king prawns in it and chips was soggy and ribs was dry and curry not the best

Not the best Chinese we have had would not reccomend the house special rice if you cant eat prawns and ok if you like alot of vegetables will not be using this place again

Prices are excellent, delivery was prompt and the deals available are good. I had the crispy beef in chilli sauce. This was chewy, not crispy and it was incredibly bland. I mean it was literally tasteless. The egg fried rice was very over cooked and tasted almost burnt. Most of the main meal went in the bin. The duck rolls were tasty, but were very thin and could do with more filling. While free prawn crackers were provided, there were only 6 or 7 crackers in the bag. I would not order again, even at the low prices, as the food just isn't very good.

Not that good mates but food is ok

Trust me,read my other reviews,I tried China House tonight for the first time and promise you all it was one of the best local Chinese meals we have ever had.The chicken in sweet & sour ( balls) was fab non of the plasticy,crap that others use.The Chios were great as was the chow mein.Soup was also very good,try it you will be very pleased,I honestly review places truthfully,we will be using again without doubt.👍

Fast delivery, excellent food, will be ordering from here again

My husband never wastes Singapore chow mien but it had orange colouring and a vile taste he never leaves a full plate even what I had has left a horrible taste never ordering again from here

Just had the worst Chinese meal ever. ordered a Singapore chow mein it was absolutely awful a really weird taste!! Can somebody explain the orange colouring? I have had a few Singapore chow mein from various takeaways and have never ever not left a nearly full plate! If I could I would have given it no stars it was that bad

Took over 2hrs to arrive, order not complete. Very poor customer service. Food quality very poor.

Absolutely disgusting the meat had a very strange smell refused and explanation

Lovely service. Big portion. Fresh meat and vegetables. No 1

Nice Chinese food. Delivery quick. Will order again.

Large portion size meal. Fresh meat and vegetables. Highly recommend

Salt and pepper chicken was lovely. Service was great come on time and food was hot Will be ordering again as I have found a place that does amazing!

Lovely service. Will order again

Our first time using this establishment and we were very impressed, despite some recent adverse publicity. The food was of excellent quality, some of the tastiest we've had, and the delivery time was superb. We would have no hesitation in using again. Highly recommended!

Dirty, leaking and an IMMEDIATE risk to public health - the Grimsby takeaway shut down by inspectors China House on Grimsby's Pasture Street was shut down by inspectors for posing an immediate risk to public health...... Put me right off reading this article. Sorry

Placed an order on justeat for £12 including £2.50 delivery charge. Got a phone call saying I need to pay another £2 for delivery or they'll cancel our order. Crazy asking for £4.50 for a delivery charge, nuts.

Fast delivery - and tasty meals - my new favourite by far by ordering through just eat