China Garden in Gateshead

Order never arrived- don’t bother ordering from here. Woman on phone a complete waste of time. Absolute disgrace

Overcooked chicken. Tasted like reheated yesterdays leftovers

The delivery was an hour late and came 30 minutes after being told that it was out with the delivery driver. As you can imagine this meant that some of the food was cold when it finally arrived. The chow mein was still lovely but everything else had suffered.

Lovely food, I will be returning.

Says food has been delivered however it hasn’t, tried calling restaurant 3 times no answer goes to voicemail. Not first time this has happened

Beautiful food as always - piping hot and very friendly happy driver

ordered from here a few times recently & food is always great

absolutely delicious food, very good quality. Will be repeated 5/5

Fantastic food again. Keep coming back.

BEST CHINESE IN BIRTLEY! THY NICEST FOOD EVERRRR & ALWAYS DELIVERED EARLY WOULDNT GO ENYWHERE ELSE

Lovely food and plenty of it will definitely order again

Mediocre bland food especially when you spend over £30

Love the food from here, specially the all in one trays with meat. Ordered a few times now but tonight is the first complaint. Pork was rather dry and not enough sauce on either meal, normally plenty of sauce to cover everything other times I’ve ordered it and I’ve never had dry pork before. Hopefully it’s just an off day as I do enjoy these meals.

Delivery person was super lovely and food was hot what we ordered and tasty. Thanks.

Probably the best I’ve had. And the amount Well ordered for 2 fed 4

Food was absolutely beautiful, delivered early and courier was lovely. First time trying tonight and definitely won’t be the last. Honey chilli chicken was amazing!

Our go to Chinese in Birtley. Always quick delivery of hot tasty food. Never been disappointed yet.

Beautiful food, honestly couldn't fault it, our new favourite 😋

ordered Chicken chow mein mini spring rolls and chips with curry sauce it was all amazing but knocked a point off as the chilli sauce was far too sweet like a bowl of sugar

I ordered mushroom foo young it was awful it ended up in the bin

I ordered online. Food came in good time but the vegetable udon noodles had something in that looked like meat. I called to ask what the ingredients were, incase it was my ordering error, and was told all the veg that was in. When I said mine had meat in I was met with a very rude response. I was repeatedly told there was no meat in this dish, told to check with my fingers not my eyes, to pick it out and was basically accused of lying. There was no interest in my complaint and I was then rudely told they had customers to deal with and had to go (I did reply that I AM a customer but this seemed unimportant to them). I called back 10 mins later and said I was not happy with their rudness and still had something I can't eat that is paid for (for context, I am vegan). Eventually they asked me to send photos, which I did. On the 3rd call, they rang me and said it's definitely not meat, it's maybe egg (there is no egg in this dish and it was definitely NOT egg) but they didnt actually know. They reluctantly offered to cook me a new dish but it was already 10pm by this point and everyone else had eaten. I was then told to ask for a refund on Just Eat and got a dismissive "sorry about that". I still don't know what was.in my food!! I will never use this place again as the customer service is appalling. Just admit you messed up next time, it happens!! I'd add photos if I could.

Veg udon noodles, came with meat in (vegan house). Call 1 - asked ingredients and said there was meat in mine. Rudely dismissed, argued with, told " Check with hands, not eyes, pick it out" and told other customer's needed attention! Call 2- I asked to send photos. Call 3 - still refused to accept it was meat but didn't know what it was, possibly egg (it was skin, not egg). Reluctant offer of a new dish but was so late by this point I asked for refund on Just Eat. Very bad experience!

Do NOT waste quid….. Disgusting foods, fry dishes is only mixed soya sauce but without fresh frying it. ONE star is more than enough to get it😱😱😱

First class service and good quality food.

Absolutely superb food. Driver was quick and the food was still hot.

great food got loads in the boxes definitely got my moneys worth amazing hot food and quick delivery time would highly recommend

Beautiful food excellent value and flavour

Food was lovely and hot and arrived before estimated time which was even better. Really enjoyed it, would definitely order again.

Some incorrect items delivered, but food delivered hot and on time

Is not bring my drink check the order before leave the delivery

the sweet and sour was very dry considering its supposed to come in a sauce. seriously lacking in vegetables aswell and even though there was loads of chicken it was seriously tough. such a shame as food usually great from here but what I got was definitely reheated food or very very poor quality ingredients. gutted.

Fantastic food, excellent flavour, very friendly delivery staff. Well recommended. Food is beautiful

made order by mistake.. wish id checked which restaurant... it's less than half a mile away and they were 45 mins late so 95 mins from order to delivery.....never ordering again. will double check in future to make sure I don't order from here anymore.

Great! The food was delicious, a little more expensive than others, but you get what you pay for; great quality and large portions. 5star hygiene rating is an added bonus (rare to find these days). We will definitely be back.

Food was lovely but actually it was Not what we ordered.

Noodles that come with dishes are with onions etc which is always a bonus for us. Sweet and sour sauce is a bit too sweet but still nice. Honey chilli sauce is absolutely incredible. Haven't had a bad dish yet.

The food I have had tonight is the most beautiful and perfectly cooked food I have had for years . Out of this world and so amazingly tasty. Wow. Thank you very very much 😊. Very pleased and very highly recommend 👌

Absolutely shocking! Do not order from here waited 2 hours and still no food despite it saying it left the shop after the first hour. Rang the shop and the woman on the phone was absolutely clueless, no idea where the manager was or how to contact the delivery driver! Pathetic

lovely meal but there should of been 2 chips and only received 1bag

Food was beautiful. I had chow mein with black bean sauce and the kids had two mixed house special all in one trays. Absolutely beautiful. Will order again no problem.

Lovely as always, except the chips which weren’t that great this time. However the rest was lovely. Like the new curry sauce. Just wish with the main dishes you offered half portions for half the price as there’s always too much.

Had an all in one house special tray with Gravy and it was immense. Will be ordering again.

Delivery was late. I called for an update and all I got was that the driver was on his was he’ll be there in 5 minutes. 20 minutes later he arrived. Food was

You get what you pay for and this is great quality. Enjoyed very much

Items missing. Food Stone cold. Avoid at all costs

Food was fantastic and there was lots of it! Will order again for sure.

Lovely food, would definitely order again.

Absolutely fantastic food, brilliant flavour. Red hot on delivery. Thank you. Very enjoyable

Duck pancake came with no veg or sauce I phoned shop to complain got laughed at by young girl on the phone but rest of order did turn up but my duck was cold by the time delivery arrived customer service was absolutely shocking

Piping hot, really lovely food as always. Like the new curry sauce! It was lush and first time trying the crispy seaweed which was amazing. Just wish they did smaller portions for half the price as always far too much, but it does for leftovers

A shame as we tend to go to china garden every so often for their crispy chicken seaweed. We went for something different today and the noodles were well over cooked and you can tell the meat is cheap. Not usually an issue but it is when it is £30 for two mains.

Absolutely amazing foo! I live a little bit further away then birtley and the food was red hot when it got to my door couldn’t fault it in any way very happy 😃

Second time ordering, we live a bit further out and with it being New Years day thought it would take ages, it was earlier than it said food piping hot it was absolutely gorgeous! We tried the Salt and pepper chicken wings this time which were lovely. Thank you!

Food was piping hot, delivered early and really enjoyed it

Always tasty! More expensive than some other places but handy for us and I like it

Good value for money. Chicken was a little chewy but still unreal, very hot food chow mein was the best I’ve had in a long time

You get what you pay for and it’s a bit more expensive than others but it’s so fresh and tasty with good quality ingredients. Really enjoyed it

Food was super late, ordered at 7pm and didn’t arrive until 9.30pm. When it arrived it was cold. Very disappointed.

I haven't tasted the food yet as its still not arrived. Usually the food is very tasty so have given a 4 out of 5. The app suggested it would be with me by 8:10 and its now 9:30pm. It's now showing a delivery tick at 19:55 but I am still waiting at 9:30pm. When eventually I get through I'm informed there is only one driver and they are busier than expected. However there has been no communication with me that my order would be delayed. No chance for me to cancel the order due to the lateness of delivery. An apology from staff but really I now don't want to eat this late so have paid for a meal I won't be eating. Better communication in busy times is needed.

Food was nice but would have been nicer if it was hot and not warm. Was over an hour and a half late

Lovely food. Duck rolls could do with a little more duck. Singapore chow mein was lovely and the special fried rice lush

Great food as usual but only got one of the two salt and pepper chips! Bit gutted we didn’t receive the full order as take always are expensive and a treat.

Food was tremendous and very hot proper Chinese curry and good portions

Brilliant service and even better food as always

Absolutely delicious. Well worth the wait for delivery.

Food was delicious but the ribs, plain and salt and pepper were over cooked and quite dry as were the chicken satay starter. While tasty they were a challenge to eat. This is not normal for China Garden and wanted them to be aware of the issue. The house fried rice, duck, spring rolls and prawn toast and hot and sour soup were excellent

Missing item (this seems to happen a lot). Rest of the food was nice apart from the oyster sauce which was extremely salty. Disappointed the chips were missing as we ordered them to go with a curry sauce for our kids. A shame as we like the food but it's happened too often now so will likely look elsewhere.

Be warned this place is really slow at delivering so maybe order an hour or so before you think you're gonna want it However the food is lush when it dors arrive. .

Ordered food 2 hours ago and it’s still not here. Rang the shop and without checking my address or my order I was told “we’re waiting for the driver, you’re the next order”… how do they know that if they don’t know my address of order. Can’t comment on the food and by the time it arrives I’ll probably have died of starvation. If you fancy a Chinese one night, make sure you order 72 hours in advance to ensure timely delivery

I had to send my son to collect this order. It wasn’t until it was late by circa 10 mins, that I was id gave to come and collect as they where busy with no drivers. appalling as we’d already waited an done time .

Normally a lovely Chinese. Food was just warm when it got here. Chips were hard, cold and like cardboard, absolutely rotten.

Food was top knotch but busy when I ordered so I understand why it was a bit late

Food was lovely. Will order again.

Food alright but spoilt by ridiculous delivery and poor service.

Best Chinese av had in a long time was a bit late but worth the wait like

Still no food ... no doubt its good but I can't comment as we have not received it °

Still no sign absolutely discussed with quality and delivering absolutely shocking

The food was 1 and a half hours later that the given time from them. It didn’t arrive until 2 hours and 50 mins after we ordered. Extremely annoying.

As always good food & nicely cooked

Very bland not the best won’t order again had better

Says on here the food has came when it hasn’t

Lovely food as always! Arrived fast, piping hot, tasty, huge portions. Friendly delivery person. Thank you

Piping hot delicious food as always

Best Chinese we have had in a very long time food was delicious, definitely be coming back 👍

45 minutes late not acceptable

Happy with service but unfortunately not enough chicken in dish & wasn’t spicy

Honestly THE WORST Chinese I have ever had in my life

Never had an issue with China garden, lovely food always arrives hot, on time/early. Decently priced, lovely customer service as well

The Prawn dish never had a sauce, therefore dry ingredients

Gorgeous as always! Arrived really fast, piping hot! Lush shredded salt and pepper chicken, curry sauce, fried rice, chips and prawn crackers. All really tasty and good quality. And LOADS! Thank you :-) the only Chinese I have used for years and no issues

Delivery driver was knocking on wrong door, didn’t ring me to confirm address, my neighbour had to ring me and say they were knocking at the wrong door, chicken in both of our meals was so tough you could barely get a knife through it never mind trying to chew it,no flavour in any of the sauces, my daughter got noodles, chips and gravy, the gravy looked like it had been sat there then just reheated it was that thick and lumpy, complete waste of £36 and will not be ordering again.

This place is an absolute utter joke happy to take money and send ineddable food

Ordered tonight on the app. Takeaway happy to take money (£40) and not deliver. After 2 hours and numerous calls to question it we then had to go collect the food, the "manager" was extremely rude, told me to get a refund via the app and get out his shop. He refused the refund even though it was their fault. Called back up to question the refund and he was again extremely rude and hung up on me. Very bad customer service.

Fresh, hot and as tasty as always

Got an e mail saying free delivery Thursday- was charged £2.50 - apart from that - all ok

Was disappointed tonight.. usually have no problems and gutted. Got aromatic duck and i hardley had much duck it mostly had bones in more than meat. Then the chicken and plum sauce tasted very fatty. Delivery was early which was great and with the bones i almost choked on one of them. So sorry but i needed to review this as i never usually have problems and if i didn’t almost choke on one of the bones i would of been ok.

Lovely food as always but barley any sauce on all 3 all-in-one trays :( had pop missing too..

Food was nice. I made a bit of an odd request, that I didn’t think would he followed, but it was and I was very thankful. Kindness goes a long way, I won’t use a different Chinese now!

Munchie box was nice plenty of different things in there glad there was no rice in there and delivery was really fast

Excellent food and delivery as always