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4.5

Based on 57 opinions finded in 1 websites

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Nº 115 in 472 in Sutton

Nº 4 of 7 Thai in Sutton

Score
OpinionsNoteTripAdvisor574.5

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Unfortunately having accepted a timed table service from 6-7.30pm on a Friday night we had no idea this would entail having starters snatched from under us before we had barely finished, no space between courses, attempted to rush us out before we had finished our drinks and the worst attitude from waitress who was rude and offered no pleasantries or good energy to make our dinner date feel good. To say we were disappointed is an understatement, unwelcoming and .......give me your money then get out kinda vibe...... we spent £150 in that time between 3 of us and had terrible service despite the food being okay. There attention is on keeping meticulously to the the timed sitting whilst ignoring the customers needs. Service when eating out is everything. Better vibes from a street vendor Underwhelming, left feeling ripped off.

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Clare H . 2024-11-12

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Really impressed with Chim's. Visited on a Sunday evening, sat up at the kitchen counter and had a fantastic experience. The service, food and cocktail(s) were exemplary. Would highly recommend.

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CharityMatt . 2024-10-28

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I visited this restaurant for the first time this evening with a friend who also lives locally. The service from the waiting staff was excellent, and the menu was inticing. The minced chicken with Thai basil and chilli was the best I’ve ever eaten and incredibly moreish. The purple margaritas were unexpected but delicious. Highly recommended. Book ahead as the restaurant was full by 7pm on a Wednesday evening!

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Amanda . 2024-10-23

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Really tasty Thai food. Big portions and enjoyable. Tempura prawns very enjoyable. Staff very friendly and reasonably priced. Well worth a visit. And going back again and again. 😄

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Gulliver . 2024-09-03

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Food was exceptional, best Thai we've had in London. And my partner can only eat gluten-free food and the menu was perfect for her with all of the options clearly marked.

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Pete . 2024-06-09

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We had looked forward to celebrating our anniversary here (our first visit) and had booked dinner. Even on a Wednesday evening, it was soon full. By mid-evening, there were some noisy groups. Fortunately, we were finished by then. The food was very good, although we found the 'smaller' plates were quite generous. The service was helpful and friendly, until we wanted to leave. Then it took a while to make the payment. I was disappointed that, having informed the restaurant twice by email that it was our anniversary, no mention or acknowledgement was made of this at all, throughout the evening. So lacks the personal touch for me.

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Dublingirl52 . 2024-05-23

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Worthy of five stars without a doubt. Lovely ambience, even on a Tuesday it was packed, great food & service. I loved this place in it's former life as Regional Thai but its gone up a notch now, the renovations mean no more tables at the rear & a more modern feel. To top it all my son is coeliac & they had a great selection of gluten free dishes, very informative menu & the staff were knowledgeable & diligent about cross contamination. Thank you Chims, will be back soon.

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Julie I . 2024-03-13

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Wide variety of choices on the menu, plus specials. Friendly staff and good quality food too. Expect to pay about £100 for 2 x three course meals and drinks. Would happily return.

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Lee Cooper . 2024-02-15

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Probably one of the worst meals i have ever eaten, it was that bad my wife started to physcially choke. Salt was used to disguise the poor qualitly meat. Extremely poor food. Out of four meals three were horrific!!!

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Paul . 2023-09-23

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Took my other half for his birthday. He hadn't been there before wheras I had and I knew he would be in for a treat. He absolutely loved it. Food was excellent and extremely tasty. Staff were friendly, accommodating and efficient. Ambiance was good as well. Chims is a little gem of a place with no faults. Wonderful night. Would definitely recommend you book as place is small but so so worth it.

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Tania B . 2023-07-23

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Really delicious food and cocktails, lovely staff, can't wait to go back! Our favourite dish was the grapefruit and squid salad.

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Harriet K . 2023-07-09

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Wouldn’t go anywhere else for a Thai! Chims smash it out the park every time. Love being able to get a takeaway and that they cater for gluten free people as well. Always delicious, great atmosphere and good value for money!

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819katherinen . 2023-07-07

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I go fairly often to Chims and have enjoyed many things on the menu, ranging from Green curry to seabass. Last visit in May was Whole Seabass with Som Tum and Jasmine rice, which was delicous! In April I had a hot seabass curry with Jasmine rice as recommended by the staff and that was wonderful - I forget the name of that dish but the staff will remember and remind me when I want to eat it again.

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Ann T . 2023-06-29

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Went with my famliy (3 kids under 10 - but have had to select "Teens" for some reason...) Lovely friendly service, vegetarian options explained and highlights suggested too. Food was really good - the Tom Yum was exceptional, really spicy and packed with flavour. Augbergine Gra Pow (?) was also nice and we had a variety of other small plates with no weak dishes. Solid cocktails too the Umeshi Old Fashioned was really nice.

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Paul D . 2023-05-17

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Amazing food and great service. The best Thai food I have had , great for my vegan daughter . Will definitely visit again

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Jenny H . 2023-04-20

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Amazing food, great setting for a casual dinner night, as well as stellar service courtesy of our waiter Max. Would highly recommend for friends and family alike.

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Harley M . 2023-04-15

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A small but beautifully run family restaurant. Food is very tasty and well cooked. The maitre d’ is a perfect host, the waiting staff well trained. Not having many covers it’s essential to book. All that one could expect and hope for a local, family owned restaurant. A true jewel in Cheam.

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ElvisPhish . 2023-04-07

MORE AT TripAdvisor

Absolutely delicious, so many flavours. Lovely cocktails too. I would advise booking as it is quite small but it was very worth it. I will definitely return in the near future.

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Sharna20 . 2023-02-21

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Had a beautiful meal here. The food was insanely good, lovely cocktails. I had the lychee martini and it was well mixed by someone who obviously knew what they were doing. Too many restaurants just either bung a load of alcohol into a cocktail or make it too sickly. But this was perfect and had a lychee in it. The restaurant itself is small and friendly. We hadn't booked and it was busy. But the hostess got us seated at the window bar. Which was actually really nice to be able to look out. Food was phenomenal. We chose 2 bigger dishes (pad Thai and duck tacos) and then several smaller ones. If you wanted to, you could go there and get a Thai style tapas. Every dish was lovingly made. I literally dont have a single criticism. I wish I had taken more photos of the dishes. Staff are efficient and friendly Would 100% recommend and can't wait to go back again

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270amya . 2023-02-17

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My friend booked this as we had not seen each other in a while. We arrived early evening and were immediately struck how busy it was. The menu was presented to us and explained in detail. We were a table of two and felt this was cramped and no room to put a bottle of wine on the table. We ordered our food and this quickly arrived. My friend said we had the table for 90 mins. We ate our food, it was nice but, felt very hurried out of the restaurant. We hadn’t even finish eating and they came to ask if we wanted anything else. We were finishing our wine and then the bill landed on the table. The restaurant was busy but, was it necessary to hurry us out even before our time was up. This is very off putting hushing people out. Food is lovely but, if you can’t even digest your meal, what the point in going. This is the reason I would be hesitant in returning to the rustic restaurant.

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sunshineCambridge . 2023-02-04

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Visited here last night and loved it! The cocktails are really lovely and a nice take on the classics. We ordered 4 small plates and 2 large plates with rice on the side and this was more than enough food. The service was good, we did have a very minor issue with the prawn crackers we ordered not arriving and having to chase a drinks order, however this didn't impact on the evening or the level of service we received throughout. Everything was delicious and we will definitely be returning to try everything else on the menu! Would definitely recommend booking a bit in advance as the place is not big.

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Anita251991 . 2023-01-29

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I'm finding it hard to really rate this place. Sorry Chim's. Like the other reviewers mention, portions are VERY small and it's expensive. Eg 4 small dumplings for £8 and a tiny mango salad for £8. The pictures taken make the food portions look big which is deceiving. Flavours were lovely however. We cant fault that. Curries were nice but again very small with tiny iddy bits of cut meat. The roti was very oily and artificial tasting and appeared to be the frozen shop bought type. Anyone who has had homemade asian style breads can see that from a mile off, my husband ate it anyway as he was very hungry. Due to it being a small restaurant the tables are all seated very close to one another and it gets very loud and hot. If you want great value for money with nice surroundings/settings this isnt for you!

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VandCed . 2023-01-27

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We have visited chims several times and every single time every single item of food is absolutely delicious. The duck tacos are delicious as is everything else. Service is good, food is delicious and ambience is great.

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jameschristopher1993 . 2023-01-08

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First time visiting this place and have to say all in all enjoyed it. The food was very tasty and there was a warm atmosphere and the serving staff were lovely. Had a couple of small starters which were lovely and a pad Thai and...

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pip2246 . 2022-10-27

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This small restaurant is an absolute gem, with a wide and varied menu allowing our party to choose between tapas-style small plates or more traditional starter and main course. Gai tod (crispy fried chicken) and salt and pepper squid were particularly tasty, as was the...

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DiscerningPenguin . 2022-08-23

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The food is great, such a nice cute restaurant. Service is great and they are very accommodating. Love Pad thai and the starters are really lovely too.

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Rav E . 2022-07-09

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A nice cosy restaurant but I found it expensive. Bad point: -Almost as expensive as a boutique restaurant in central London, with lower standards - £1 for a tony dollop of chilli sauce. - Starters are extremely expensive - Tom yum has alot of onions...

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Roaming_Tiger_007 . 2022-04-18

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We really want to love it here. The last couple of takeaways we’ve had the curries have been so overpowering and rich. They catch your throat and make you cough. The flavours are fab but far too much curry paste used. Such a shame. Otherwise...

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RLeB . 2022-03-27

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I have eaten here a few times recently and absolutely love it. The food is excellent, the service is great and the atmosphere is perfect. A small, cosy family run business. Very busy so I recommend you book.

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Richard M . 2022-03-04

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Our first time at Chim’s Thai. It is a family running business . Authentic food, excellent service nice atmosphere. Will be back. Highly recommended

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caroleg643 . 2022-02-14

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We went here again tonight for takeout. The food’s always pretty good but we’re made to feel strange and perch in the corner when we go to collect the food. Two people to one seat. Otherwise stand. Not comfortable. So we’ve always said we’ll only...

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VivreGeorgesBrassens . 2022-01-21

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Excellent food and friendly service, been here a few times and cant rate it highly enough. Amazing Thai food at a good price…

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1London2014 . 2021-12-04

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Not overly impressed by the food in general, although might have chosen the wrong dish for me; the skewer starters were nice. Service painfully slow. Nice restaurant atmosphere.

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Holidayobsession7 . 2021-11-13

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I visited Chims with my two daughters and had a great time. This was some of the best thai food I have had outside of Thailand. I normally have to travel into central London to get really good Thai food, but Chims is local to...

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scottpM8467PE . 2021-10-23

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We have been looking for a great Thai for ages and we have finally found it!! We were surprised how busy this restaurant was mid week but soon realised why….Every dish we ordered was delicious! The food was really fresh and tasted so good, we...

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sozzyhall . 2021-10-14

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Came here tonight for dinner with my friend. The restaurant is so nice- such a cute vibe. Food was amazing, so tasty and everything was top notch, including the sauces which we loved so much we took some home. The lovely ladies who served us...

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lucytI7364EQ . 2021-10-12

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This was our 4th visit to Chim’s as we had been so impressed by this reincarnation of Cheam.s best loved Thai restaurant with a fresh and authentic menu. The service was charming and efficient but a couple of small things were not up to the...

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Gollumcouple . 2021-10-06

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A few friends had raved about Chims so I thought it was time to visit and it did not disappoint. The waitress was so friendly and the food was quite honestly the best Thai food I've eaten in a long time. The mango flower dumplings...

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366amelian . 2021-08-07

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Can I just say we had the nicest service and meal at the restaurant last night. High standard food and service. Food was fresh and fragrant and being in hospitality myself the service was fab. Well done

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Mickychooo . 2021-07-31

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Absolutely brilliant, we could come back every week and still be impressed by the food. Excellent food, wonderful atmosphere and great staff.

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NatashaPaul . 2021-07-17

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Sad that the old Thai restaurant has changed. Been there today for dinner, very disappointed with the new decor it looks like a cheap café, very noisy and uncomfortable, the food is not much better

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ChantalDee . 2021-06-23

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This restaurant use to be The Regional Thai which was excellent. I think it’s the same owners. We went there tonight and had an amazing time. The staff were so friendly and the food was excellent. We are vegetarians and we were really catered for....

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XTEE1362 . 2021-05-30

MORE AT TripAdvisor

Nice Thai food with a modern twist. Tamarind duck with roti paratha lovely. Takeaway only at the moment but well worth it.

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DenDen1London . 2021-04-12

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Beautiful fresh food, good portions! Loved it! We all couldn’t rate it high enough!! One of the nicest takeaways we’ve had in a long time! Lovely friendly staff! Thank you.

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slou19 . 2021-03-14

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Visited this place early December and the food was simply amazing! The staff were friendly and had taken Covid precautions seriously. Nice meal in Cheam Village

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Ilovefoodi . 2021-01-19

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Pre ordered for take away. Slight delay on collection as they were so busy, but there was a pleasant and socially distant / spacious waiting area. Ordered food for 7 people and portions were generous and every item was delicious. Everyone was very complimentary of...

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Feraz S . 2020-11-14

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We’ve been enjoying Thai from Regional Thai for years so were very pleased they were just re-branding not closing! Brilliant pad Thai, prawn crackers are so tasty and love the black sticky rice. Caramelised crispy noodles are the best. Recommend so highly!

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Megan B . 2020-11-13

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Excellent food with such good hospitality. Food was so good and tasted so fine. Lots of healthy & vegetarian options like black/ red rice, jackfruit dishes. We just mentioned that we work for the NHS in conversation & the next thing we noted was discount...

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malarb2020 . 2020-10-25

MORE AT TripAdvisor

Love this place, food very good and sensibly priced. Only suggestion is that they could add a bit more chilli in some dishes 👍👍

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Tim M . 2020-10-24

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Chim’s is the best Thai restaurant in Surrey. Super authentic with really friendly staff - I absolutely loved it! Really tasty although I think £4 for a bowl of rice is a little steep! Would recommend Chim’s to everyone in Surrey - thanks to the...

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Pete2591 . 2020-10-19

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Amazing food, friendly service - great selection of dishes couldn't recomend this more if you want really good thai food. We will definitely be back again to support our local hospitality! Also really impressed with the montoring and asking to wear masks away from seating...

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TrevorS1390 . 2020-10-18

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We came here for our wedding anniversary meal and it was perfect, the food was outstanding, the best thai food we have had and really well presented. The staff could not have been more helpful and friendly. There was a great selection of small &...

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Peter B . 2020-10-10

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Lovely food I can safely say one of the best Thai food experiences I have ever had :) would highly recommend if like me your looking for something new give this place a try.

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declans271 . 2020-10-05

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Really enjoyed our trip to Chims, we have been twice now, once we had the small plates and the other we had the main dishes. The food is delicious with a great selection of traditional thai and some new favourites. The staff are very friendly...

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Jodie W . 2020-09-25

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We came for a meal at Chims for our wedding anniversary and it honestly was the best Thai meal we've ever had. This is a family run business and the staff are absolutely lovely and couldn't have made us feel more special. They were so...

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Louise P . 2020-09-15

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I'm veggie my pals that I went for dinner with are not. We all had fantastic food. I had a selection of smaller dishes which were all beautifully presented and incredibly tastey. The atmosphere was lovely and the staff friendly and incredibly helpful navigating some...

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sarahmA8116FP . 2020-09-05

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This was our first visit since the change of ownership from Regional Thai Taste. The dining space seems larger and more open which is visually more inviting however conversation was difficult as the more open space is echoey. This makes it difficult to hear the...

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ElainF . 2020-08-26

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Amazing food, great price would strongly recommend if you want a truly Thai taste to visit the small family run restaurant with a big heart.

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M44VVV . 2020-08-17

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we visited in the same week lockdown was eased. The staff kept a safe distance but were also on hand the whole meal. The food was delicious and took a nice amount of time to have social. delicious 'mamas beef'. Fanstastic price

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FJSP95 . 2020-08-11

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What a lovely welcome, chic decor and the food was superb. 5 of us tasted a selection of dishes, all very tasty & freshly prepared. The Whole Fried Seabass to share was my favourite. We look forward to visiting this new restaurant again very soon!...

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JanNSEL . 2020-08-10

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Last weekend I visited the new Thai restaurant, Chims, with my family. The food exceeded our expectations and the service, despite the pandemic, was great. I particularly enjoyed the Thai green curry but all of the food was amazing!

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Ryan B . 2020-07-30

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Chims is now my favourite restraunt in London. The food is absolutely incredible, staff friendly and surroundings intimate and calm. The flavours and presentation are exquisite. You really have to go. You'll go again and again. I did!

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Adam702 . 2020-07-29

MORE AT TripAdvisor

Takeaway from the hot new thai in Cheam village, Chim's, is so, so, good. Didn't think it was possible to reinvent Thai cooking...Chim's has done it. The menu offers lots of new flavours, classics such as Pad Thai is the best ever, and the cool...

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Mike R . 2020-07-11

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