Chicken Factory in Sandwell

Ordered from here as I’m new to the area, I ordered a chicken curry, rice, salt and pepper chips and chow mein noodles. Honestly it went in the bin. The curry was watered down that much it had 0 taste, even putting it on the rice couldn’t make it more edible. Salt and pepper chips are a big no, the chips were majorly undercooked and there was no actual seasoning on them, a bit of a rip off for the price. I didn’t realise it was possible to mess chow mein noodles so badly, the noodles stuck to each other in a clump and were heavily dry. It was one of the worse Chinese orders I’ve had so save your money as I literally threw it all away.

As a first time order from here I will never order again and will be going high regarding this believe me!! I ordered food for my salt and pepper chicken not to delivered I then phone and asked about this and I got told that I was a lier and it had been delivered I was then on the phone for ages being told to “ hold , he will see what he can do” I then got told that my salt and pepper chicken can not be delivered but I can pick it up.. 😱 very rude! Not helpful and robbed me for money and not giving me my food. Wouldn’t recommend else you’ll be robbed to

Food was good but fries were cold, no sauce added even ordered, McFlurry was in ok condition, one burger was cold 😣

I had cod and fish and it tasted amazing. the service was as amazing as the food! the staff were attentive and helpful

Firstly we waited for the menu for over 30 minutes till we go to the counter to asked for menu. After ordering we asked for our drinks while we wait for food. It took another 30 minutes for them to give us 2 orange juices. We waited for more than an hour we were fed up. The food came no seasoning at all. Sadza was uncooked aka mbodza could not even it. Horrible and dirty I could taste the soap in the orange juice and the GANGO looked and tasted like last week's. The only thing g tasty was the sausage as they can't cut corners with it and it doesn't need anything added. This was my first time and I have to admit my last. I was excited but left very disappointed. Staff were nice though. WASTE OF MONEY!!!