Chicken Cottage in Hounslow

Waited an hour and half for this only for it to be cold.

The plain wings were very spicy, and the delivery time was changed numerous times. The corn on the cob was delicious and so were the chips, the drinks were also wrong

apart from I ordered coke they gave me water

I ordered the food to be in time to open my fast,but it came late and was cold

food finally arrived after 1hour 40 minutes, absolutely freezing..staff on phone were rude .. terrible experience

Customer service not good. When you call them always doing drama not talking on the phone

Bbq wing were absolutely tiny compared to what they are normally

25 mins late! We were very hungry - I would like a partial refund please

Food has been cold and not fresh for the last few times.

Disnt get my dood but marked as delivered very upset

This is my second visit to this branch first time I bought chicken in found it salty but thought it's probably a one off, second time had family over so made a big order of £40.00 when I brought food home I spat it back out it was so much salt that my mouth started to burn this time the whole family felt the same it was disgusting and not fit for human consumption I paid extra for peri chips the whole bottle of peri salt was poured over my chips which added to the salt. Bought gravy was literally water that tasted like burnt curry When I called the store they said sorry but you ate it.. Well how else do you expect us to taste the salt😂 there was £36 worth of salty food still left over when I spoke to a man who called himself lemon said sorry you have now eaten some so we can't do nothing. NEXT DAY I TOOK MY ORDER BACK TO STORE and demanded my money back I was told you can have more chicken what a joke. Would NEVER EVER GO BACK TO THIS BRANCH IN HOUNSLOW WEST even if they were giving it away free

I ordered bbq wings in sauce clearly written but they sent just normal wings with taste of bbq but no sauce of bbq as they used to do waste of time and money

Never heard the delivery the restaurant not helpful at all

The food was cold and the chicken was overcooked

I can’t even describe how bad this food was . Completely messed up my order.

Fantastic yummy food as always tgank you

I love this chicken shop the food is amazing so yummy would have it every day if I could afford it

They don’t answer the phone orders from they last time and the chicken wasn’t cooked properly so I want to place an order and tried to call them to tell them to cook the chicken properly they not answer calls

The restaurant has my food ready within 30 mins but had no driver waited 1hr 20 mins

Food is always very fresh and tasty love ordering from you

ordered an hour hour before delivery saud 8 oclock for delivery turned up just after 9 and was freezing cold food would have probably be nice if hot but hard to telk when its so cold

Driver forgot to give me my drink

He didn’t even come to bring the food and just left after waiting 5 minutes and he was in the wrong place the whole time

I did not get my food delivered

I called the restaurant and they said the driver left 30 mins ago…. When he arrived he was in a full blown punjabi argument with someone. My order was wrong and completely cold. First and last time order from this place. Asked just eat for compensation, they looking into it. That means F me and just wait for no comp. Ordered way before and it took the restaurant 40 mins to contact me abs say they had no wings, because they had a rush of customers… even tho I ordered way before … waste of money.

Food was cold and i was delivered the wrong wrap. Delivery was great tho

Ordered 6 whole grilled chicken and peri peri chips it was worth every penny some of the best chips and with 2 whole chickens priced at 15 pound you cant beat it. I hundred percent recommend the peri peri chips!

Great food. Best chicken in Hounslow. Thanks

I really appreciate that the staff at Chicken Cottage work hard until midnight to get the orders out. The food is always well prepared and the quality is always good. Thank you, I really appreciate your hard work and service.

Fried chicken was excellent. Tender and juicy. Really appreciate them taking my note and gave me thighs and legs instead of breasts 👍 Wings were a bit overcooked though.

This is my first order and I absolutely love the taste! The barbecue chicken wings were my favourite

Food is absolutely delicious as it is every time we order always fresh and very tasty

These people are so igorent they d9nt care about their customers i had placed an order for £40 and was trying to call them to let them about some allergies requir ments but they never picked up i ll never order here again. I WILL NOT RECOMMEND THIS RESTAURANT 😤 😒

chips were well overdone. Hard and barely edible.

Pepsi is not coke change your drinks menu coke is different to pespi different taste

The store is clean, well organized and inviting. The employee provide excellent costumer service,the prices are reasonable and competitive.

"The food here is consistently fresh, hot, and delicious. The crispy chicken is unbeatable!" "The flavors are outstanding, and the seasoning on the chicken is perfect every time."

I am very unhappy as spent money for 1 meal not to arrive

My food was cold, it also had tomato’s in the wrap when I ordered it without. The chicken was dry and burnt.

Ordered chicken nuggets big box family sharing…after eating my mom and my son who is 3 years old had several times vomiting….this was the meal we expected to be a dinner and it became a disaster.never go to this place Hounslow West….not worth risking your health

Customer service is very friendly. Wings and strips was very crispy and delicious I would recommend to try in this cottage 👍

Good service , tasty and yummy food 😋😋

Chicken wrap had no sauce, a couple slices of lettuce and chicken. Very dry.

Found better food than other place and service is good as well.

I had the half peri peri chicken hot with corn. It was good. I couldn't complain. Tasty, freshly made and generous in portion size. Cheap and cheerful! My order took a little longer than others as I guess they had to make it whereas the fried chicken is already made. I ate in. There are not that many tables. Staff were pleasant. Fast service. My small negative was cleanliness. Tables desperately needed a wipe. Halal.

Driver was very rude.,, I asked him politely to close front gate after he left made a rude comment walked away not closing the gate

Not bad food very average menu is better than before overall not bad. But wouldn’t say I’d make a habit of going there would try another place

Absolutely poor service and food

Food is bad the amount of they give is really bad test is bad bad experience ever

Ordered the rice and chicken which was described as diced peri peri chicken breast coated ontop of a bed of rice instead got a couple of dry strips on a bed of rice with little to no sauce … burger was cold and wings were dry .. not happy with order and did not finish our meal really sad and poor quality

chips small portion and gravy horrible

I'm actually so happy with my order. I was starving after moving boxes all day. I got the entire order and the food tasted great. Thank you. I have tried other places nearby but they always miss something out, or don't taste good. You will be receiving more orders from me!

Affordable and tasty fried chicken!

the driver was brilliant and waited for me to arrive as I didn't check the address and sent it to my work which was 10 mins away from home. if I has messaged he would have happily redirected himself.

Was really good, delivered hot and fresh! 👍

Always take ages to get food. Should have 1 person on the till and 1 making meals rather than 1 person doing both stuff

Food didn’t arrive until 18:45 and ordered it at 17:41

Delicious food and fast service, must visit and enjoy the food.

Enjoyed it! Seemed fresh and the lemon and herb sauce had a little kick to it! 👍

Completely row chicken, replaced with chicken side, then it was the same. Spoken to manager was insist it’s ok to eat! Ridiculous. People should avoid this place for health and safety point of view.

First time went to eat, found out that chicken wasn’t cooked inside. People should check the review before go and eat.

The burger was cold and stale.Wasted both money and time.

Usually get fast service and fresh hot quality however today the order kept getting delayed. When the food did arrive it was cold and the wings were not fresh at all.

I ordered 60 spicy chicken wings for family surprisingly I also found meat which does not look like spicy fried chicken wings and it stank and had massive bone which is coated to look like fried chicken wings. I threw up right after I found this

I saw 3 staff there today. 2 out the back working like troopers. But the young lady on the till serving and boxing the food was working the hardest of all. She was superb. It was very busy and easy to see why. Its a good shop with really good staff

2 times report that the portion of chips is less quantity. The Manager didn't bother mail the representative of Chicken cottage but nothing been done after one month I buy a chips portion got more than last time and yesterday I buy again here less quantity. NO STANDARD EVEN WINGS BEEN BAD NOWADAYS. Degradation of Hounslow West Chicken Cottage

Cold food, barely any lettuce in the burger, the portion of the chips was very small & cold

Their Peri Peri chicken was unexpectedly good on this occasion. Made for a great dinner on its own! Quick delivery!

amazing food definitely recommended

Do you guys not bother to read the notes I specific mention put ketch and mayo as normal just ignored.

Food is amazing ! We order regularly and is an all time favourite

Disgusting hygiene stay well away

Overall nice food and environment

Salty popcorn 5pcs only paid 3.50 with fries so unhappy my kids to see when they was hungry from school At list they should mention on it ! Only 5cps . It’s not a kids meal at all ! Never come back again !!

Good food and good price, would happily order again, thanks :)

Thank you for always trying to take my special requests!!

The staff was very unprofessional the 1 was on the till the way they served food like they give it for free whenever u go after 11 am serve what they have on Display if u ask for burger they said is finish online it showe that they close at 1am when u go there they said is 12am the wings and chips they give as was not even worm and the grill chicken was not even cook it was red inside

Everything was tasty but one downside was chips and burger was abit cold not inedible but warm-ish cold.

Item missing from order corn on the cob

Takes long to make but tastes brilliant

Delicious as always! Thank you!

Once again you smashed the great tasty chicken with flavour. Would give a 10/10 and recommend this establishment

All food cold not at all happy won’t order from here again - AVOID

Taste is not good , because wings is not fresh And i am buy pay 10 wings , but she provide 9 wings i not good

Great communication by the driver

I received the wrong wraps. The bbq sauce or whatever it is is really hot. My child is now having to wait even longer for dinner

Ordered few items and nothing was to a good standard. Most of the items were cold and bland. Not expected from such a establishment business and members in the house now have bad stomachaches

We called them, but no one picked. Then we checked their closing time on google and on their website it was till 1 am, so we been drove their from feltham and they were cleaning and door was shutt. Even if you are closing early for some reason, at least answer the call so no one will waste their time to come there.

I asked for 2 legs and you gave me 1 thigh and 1 breast. PLEASE read the notes and try your best to accommodate. Thank you

I didn’t even get my food and the wouldn’t give me a refund

Worst hygiene practices seen, female staff sneezing and carry on working without washing hands or changing gloves

The food was cold and chicken was under cooker my kids couldn't ha e dinner

always clean and efficient. Credit to Nick who is always extremely friendly & helpful

Absolutely appalling. Usually quite early. Had to push back my day because of this.

The chicken in the burger was too salty & spicy even though i asked that I don’t want spicy chicken . They still made it spicy

Driver got here quick so the food was still hot !! Excellent work !!

Our food was very late. THe delivery driver got lost and went about a mile in the wrong direction. WE had to microwave cold food when it finally arrived.

Ordered 2 chicken wraps around a week ago, wraps have made me and my girlfriend very ill, would not recommend to anyone

ordered peri chicken. fries still not as good as it was, but better than off late. Got a freebie fried chicken was was nice and crispy, better than kfc. fries arrived nice and hot along with both types of chicken which is a nice bonus (considering its winter month).

Tastes better than the other Chicken Cottages