Based on 1.187 opinions finded in 3 websites
Based on 1.187 opinions finded in 3 websites
Opinions
Staff & delivery are so helpful. As usual the quality of food was a 10/10 & is always always consistent. Since finding Chen’s last year I never go elsewhere else & plan to continue working my way through there menu, job well done guys! Lis x
Lisa . 2025-01-12
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Quality, arrived on time and hot. Thanks
Richard . 2025-01-05
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My food arrived 2 hours after I ordered it and pretty much wasn’t worth the wait.
Vicky . 2025-01-03
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ordered here will never order again asked for mixed grill with no liver but got liver, the hole meal taste weird ,and on top of that 1 hour 45 to deliver, it's like ordering a takeaway from temu.
Michael . 2025-01-03
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I was lucky someone could collect on my behalf. I discovered chens mid nov & order weekly since. The food is great quality, consistently & portion size. If you’re looking for some Chinese food, give it a try, you wont be disappointed I promise
Lisa . 2025-01-01
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Hot fresh delicious food as always
Lisa . 2025-01-01
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Placed an order for a delivery and although the wait time was long, the order was delivered on time. All the food was piping hot, the portion sizes were massive and it all tasted lovely! Will one hundred percent be ordering again in the not so distant future!
Grace . 2024-12-28
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Food was lovely and understand that its the saturday before christmas and very busy. Cheers have a nice christmas
Ricky . 2024-12-21
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always brilliant food excellent price. fish dinners are the best.
paula . 2024-12-20
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Terrible rude sent wrong food and told me my order was wrong food was cold rang and was hung up on AVOID !!
John . 2024-12-15
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As always a gorgeous food. My only problem/issue is if you’ve fried some lovely then package it styrofoam then wrap tight paper, by the time they arrive most covering is off. The chippy where I used to live, would cut a corner off & not cover with paper. They were all crispy
Lisa . 2024-12-14
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I love Chens food I'm always ordering from them if I want Chinese. Delivery is always on time never late. Driver is always pleasant and friendly. He waits patiently til I answer the door.
Karen . 2024-12-08
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food was okay, bit disappointed that the salt and pepper shredded beef was just covered with powdered seasoning and had some onions under it, over 2 hours from ordering before it arrived but it did arrive hot and did taste nice
Natasha . 2024-12-06
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Delicious hot food, perfect as always
Clare . 2024-12-01
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Great service. My favourite chippie.
Allan . 2024-11-30
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Food is good if it gets to you. This is my go to chippy if I'm collecting the food myself. Chinese food is excellent and the chips are always well cooked with generous portions, however if you choose to have it delivered then problems arise. Orders being cancelled have occurred more than once and food arriving much later than stated frequently. Also the delivery guy is very unnerving, doesn't say anything or make eye contact just basically shoves your food at you.
Damian V . 2024-11-30
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If I could have left no stars I would have. The worst food I have ever had. Our usual place was closed so thought we’d try somewhere new - gutted! Stale prawn crackers, nuggets were rock hard and over cooked, vegetarian meal was 90% bean sprouts, soggy broccoli and brown water. The portion of salt n pepper chips didn’t even stretch between 2 people and was just covered in the Chinese salt n pepper flavouring. I could go on but what a waste of over £30. Avoid!
Danielle . 2024-11-24
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The delivery was over an hour late and all they said was that they were busy . Not good enough
John . 2024-11-22
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Great food, great service as always.
Karen . 2024-11-09
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1st time using chens & it will be my go to from now on. Food arrived fresh, hot & delicious. they had even read the notes to. Credit were credit is due. In my opinion forget looking & searching around for a takeaway, just use CHENS YOU WONT BE DISAPPOINTED it’s easy a 10/10 & next time I order it will be chens I will be back soon. Job Well Done guys, thank you
Lisa . 2024-11-04
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very dry and chips were like warm ups
susan . 2024-10-25
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Food was very tasty. Great portion sizes for appetisers. Food was late, however we did order on a Saturday night which is a busy time
Leanne . 2024-10-20
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a bit salty today but still good as always.
Ana . 2024-10-17
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Lovely chippy very reasonably priced
Wendy . 2024-10-06
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The fish was lovely fried rice was lovely and chips were okay
Miss . 2024-10-03
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Soup and char Sui bao were very tasty. Unfortunately S&P chips, S&P chicken and spring rolls were of poor quality. Not salt & pepper but rather on a bed of warm onions. Spring rolls were quite pale and could have done with being cooked for longer. Overall disappointing, sorry
Hannah . 2024-09-22
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Lovely food and great staff we’ve been going to Chens for over 10 years and never had an issue.
Eleni . 2024-09-12
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The salt and pepper chicken had no chicken it was just batter fried so was not worth the money. Also just full of onions so not great.
William . 2024-08-11
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Meals very watery. Spring rolls chewy and chips dry. Only thing enjoyable was my son’s fish. First and last time ordering from here
Nicola . 2024-08-04
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Food always lovely from here, never disappoints
Kathryn . 2024-07-21
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Awfully late left children waiting til past their bed time
Danielle . 2024-07-14
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Always early, salt and pepper shredded chicken to die for!!!
liam . 2024-07-11
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Chope suey roll just pastry. Crispy chilli beeth poor
Chris . 2024-04-21
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Food was over cooked and tasted of old cooking oil......don't waste your money here.
paul . 2024-04-07
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Food arrived hot, good portions. Will definitely order again and recommend
Deborah . 2024-03-18
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food was gorgeous , big portions well worth a visit. we'll be back.
paula . 2024-03-04
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You delivered to 22 Ilford Avenue! Thankfully they were honest and brought it round to me ! Poor quality food sweet and sour runny
Claire . 2024-02-25
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Used to order all the time but moved away. Literally gutted. Fried rice actually tasted burnt. Salt and pepper just tasted of not fresh onions and no flavour. Just bland. Gutted
Mica . 2024-02-24
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Over 2 hours from ordering and still waiting
Mina . 2024-02-17
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Excellent food and service as usual 👌
Malcolm . 2024-02-15
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food was nice portion, siizes has shrunk dramatically but the prices have still gone up. the ribs are tiny little chunks wouldn't order again, used to be our go to chippy
susan . 2024-02-01
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Never tried here before, recommended by my sister, lovely food
carol . 2024-01-27
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Tasty and hot and delivered when it said. It was a wait til delivery but time given was accurate. It was a nice surprise to be able to order a smaller portion and also to find somewhere that had decent curry sauce. So many places now have strong dark powdery sauce. Would order again. Thank you.
Kathy . 2024-01-22
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As usual the food was piping hot and delicious
John . 2024-01-19
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beef black bean was watery and tasteless but special fried rice was ok. Forgot to put the can of drink in. Disappointed.
Carole . 2024-01-12
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Amazing food as always! Definitely recommend
Nicola . 2024-01-05
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Great food as always best Chinese around
James . 2024-01-01
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Bad iteration of salt and pepper, onions and tub of seasoning rather than real S&P. Shredded chicken needs to be changed it’s really bad. Delivery almost 3 hours I get it was nye but it was ordered around 6pm shame really
Andrew . 2024-01-01
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Food wasn’t hot, an hour after eating and 2 out of 4 of us are feeling sickly, regretting ordering and won’t be ordering again from here
Jennifer . 2023-12-24
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Absolutely Perfect as always. xx
Joanne . 2023-12-16
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Loved this chippy and been ordering for years an years never dissapoints. Salt n pepper shredded chicken was a bit tasteless tbf this time bit isn't normally. Best chop suey rolls
Susan . 2023-12-15
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Delicious as always, never disappointed X
Clare . 2023-12-09
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Late delivery which is annoying considering I ordered at 5.15pm and it was estimated to be delivered between 6.10-6.30 and was still late. Soup is very sweet and the crispy chilli beef was in loads of watery sauce and tastes a bit burnt. The rice does a bit as well. Really disappointed to be honest.
Gemma . 2023-11-27
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Still waiting for food do we know how much longer please
Caroline . 2023-11-25
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Amazing food! Will order again! Thank you!
Chrissie . 2023-11-25
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Disgrace the order was over 2 and half hours items missing food absolutely rubbish for what you pay driver one miserable b how have just eat let these on their site is beyond me stay away is all I can advise people I wish u could post pictures thats how bad it is n3ver ever again
Nat . 2023-11-03
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Food was rubbish- rice was cold and so was prawn crackers. We waited two hours and had to call twice. Not happy about it
Chlo . 2023-10-30
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Refried chips, tough steak, beef curry mainly onion. Really disappointing.
Suzanne . 2023-10-28
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Very nice. Lovely crispy scallops.
christine . 2023-10-28
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Best Chinese food in Waterloo/Crosby. Always tastes great and the service is excellent.
Stephen . 2023-10-23
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Never been disappointed, frequent ordering, always delicious!
Hanne . 2023-10-21
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First time ordering, won’t be the last - absolutely lovely food, fresh and hot - meat quality is fabulous too
Sarah . 2023-10-20
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Brilliant service and lovely food! We’ve been ordering from here for over 9 years.
Eleni . 2023-10-19
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Once again top food. Hot and tasty. Spring rolls, mushroom foo yung, chip and egg fried rice. Top banana.
Stephen . 2023-10-07
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Very good food. Got veg spring rolls, veggie foo yung and egg fried rice. Really tasty. Good portions too. Even got some prawn crackers thrown in for free as used them before. Well done Chens.
Stephen . 2023-09-29
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Decent Chinese food. Well priced too. Would definitely use again.
Stephen . 2023-09-24
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I nearly always use Chen's, I've tried others on occasion for variety but always go back to Chens.
karen . 2023-07-30
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Good service, good food . Delivered as quoted, and most of all food was hot.
George . 2023-07-22
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Delicious as always, beautifully fresh and high quality ingredients-thank you
Clare . 2023-07-14
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Food was disgusting. Delivery driver acted like he had the worst job in the world. Will not eat here again.
mary . 2023-07-11
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So so disappointing. Salt n pepper chicken so so out it was so chewy & hard to eat. The Beef chow mein was actually beef vermicelli again lacking in flavour. Highly doubt will ever order again. Waste of money for food to end up in bin. So disappointing.
Lisa . 2023-07-09
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A good freshly made portion of fish and chips. What more can I say.
John Kiss . 2023-07-08
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Great food, lovely staff, ordered multiple times- never been disappointed!
Hanne . 2023-06-19
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Best Chinese I've had .. food hot and delivery was fast will definitely be going back ✌️
Terence . 2023-05-29
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Always wonderful-best hot n sour soup on Merseyside, prawn crackers light as air and melt in the mouth-5*
Kyle . 2023-05-14
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The food was excellent and piping hot when it arrived too.
John . 2023-05-11
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Nice food, good quality and on time
Daniel . 2023-05-09
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The food was great -collection was easy and quick.
matt . 2023-05-04
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Although the delivery was early the food was disgusting. I paid for drinks didn’t get them. Paid for poached eggs got hard boiled. Paid for pasta salad go some chicken an cucumber in a box. Rang an spoke to a lad not helpful at all. Never again
User . 2023-04-28
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Hot and Sour soup best in Liverpool. Lovely, clean, family run business-wouldn’t go anywhere else!
Kyle . 2023-04-21
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The best Chinese takeaway in the Crosby/Waterloo area. Always delicious 😋
Sarah . 2023-04-10
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Food was delicious and hot. Had to rste restaurant service even though I ordered in.
Pat . 2023-03-29
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Food was cold on arrival very disappointed !!! Prawn toast rubbery! The most annoying thing was that everything was freezing Certainly won’t be ordering again
James . 2023-03-18
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Both soups were really lovely. But…Prawn crackers were chewy and stale. Both mains were really gloopy. The crispy beef was awful. Really chewy, way too much sauce and the sauce tasted like gravy with brown sauce in it. Couldn’t eat it.
Jen . 2023-03-17
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Never had a bad meal from here always lovely
Kathryn . 2023-03-12
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Always love the food. Delivery timeframe changed once I placed the order but I was okay to wait. My drinks were missing :( But- the food was amazing and I am thankful for the free prawn crackers :)
Kerrie-Jo . 2023-02-04
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Food was fantastic, delivered earlier than expected and the delivery driver was polite and courteous. Highly recommended. 👀
Phil . 2023-01-28
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The quality of the food was excellent. This is definitely my go to Chinese from now on.
Stephen . 2023-01-21
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The food was perfect I couldn’t fault it If I tried
Adam . 2023-01-07
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Food was cold and over cooked. Not the greatest. Pre ordered and impressed with the fact it was on time, giving it was New Year’s Eve
Jon . 2022-12-31
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Meal for 1 and salt and pepper Wings. Everything tasted good. The Curry had a lot of onions but they was cooked to perfection. Thanks
Stephen . 2022-12-13
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Food was really nice and delivery driver was also really nice but just took a while for it to come
Donna . 2022-12-09
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Food horrible. No taste. Over 1 hour late and really watery
laura . 2022-11-21
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great - no complaints at all. food delicious. deffo. would go there again.
Kevin . 2022-11-20
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ordered drink never came poor treatment not going to us them again
Joseph . 2022-11-19
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Food was not nice unfortunately. Special curry was the worst out of order, full of oil.
Deborah . 2022-11-05
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Food delivered quickly and I enjoyed my meal.
CHRIS . 2022-10-10
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Crispy duck great but char Sui in the chow mein hard and overcooked
emma . 2022-10-10
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Excellent food, piping hot. Friendly delivery guy!
Ann-marie . 2022-10-07
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Fantastic food, piping hot and delicious!
Ann-marie . 2022-09-26
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125 Opinions
Last week I ordered fish, chips and mushy peas! My meal was freshly cooked and piping hot when I got home. The fish was large and cooked to perfection! And the chips...... just the way I like them! I enjoyed having banter with the staff whilst I was waiting for my food. The behind the counter staff were really lovely! The portions are very large, by the way! I got half a portion of chips and had to leave some because I was full up. Lisa x
1405 Opinions
It been a lest 4 week now iv been going past it and every time it not been open 😒 as it saying on ther Website it opened at 16.30 to 23.00 as this place been shut down do we know
402 Opinions
Disgrace the soup was stock with mushrooms in it the lamb dishes was ordered was tough beef 35 pound for absolute crap shame on this place
184 Opinions
Ordered food last night 10/01/25 absolutely shocking sent the wrong food when I rang I was told they don't give refunds .... think not i got my refund after arguingwithme on the phone for 10 mins.....and the young lad who works there has a shocking attitude to customers the way he spoke to me 😡 .... that's how to keep customers.... I will never give them my business after the way I was treated and spoken to disgusting customers service..... seriously gone downhill since last time I went there never again