Chell Heath Chippy in Stoke-on-Trent

Being one of the only fish and chip shops in the area, you would think they would monopolize on that and buy a card processor, but no, it's cash only. People will pay for more on card than in cash too, so it doesn't make business sense to limit how people can pay. Also, they don't seem to sell any fish other than cod.

Just called this chippy and wow staff absolutely lovely food delicious cannot fault food or service thankyou xx

Absolutely Friendly Staff & Delivery Drivers , Really Lovely And Fantastic Food Especially The Egg, Sausage and Cheese Baps, The Curry Sauce And The Gravy Is Absolutely Fantastic And Tasty 😊⭐⭐⭐⭐⭐ 10/10

Could not pay by credit card. Unexceptable in this day and age.

Always helpful and friendly are the 2 ladies working there. Good size portions.

1st time ordered was fast delivery and food was hot and delicious will definitely be ordering again...

Not the best chippy in the world.

Normal chippy stuff. Decent food, decent sized portions, decent prices.

Friendly staff and great service. Fish was good, chips were poor. Will try again, could have been a bad day.

First time using this chippy, and I am very happy with the chips, service, and delivery. I will definitely be using it again.

Lovely food get your money worth brill staff

Opening up the chip shop in pyjamas bad attitude problem warmed up food from yesterday will never use this chippy again

Won't never be going back horrible

Flash chip very nice shop very clean and polite

I was gutted by this place was told it was good. 3 pieces of chicken and chips. All pieces of Chicken were raw on the inside over cooked on the outside. Disgusting food. I did not bother with the chips. They need be reported.

Lovely food always fresh very friendly staff

First time rubbish bin the lot under cook chips won't be going again

Very friendly staff had a good talk and a laugh definitely go back

Had large chips and peas yesterday, chips was hard as was the peas. Undercooked and now we are all poorly. Won’t go there again.

It's just a good old British Chippy, you cant beat it

First time trying. Unfortunately won't be visiting again. Chips - hubby says chips were nice, mine were okay. Battered sausage - alright Fish - bland, no seasoning in the batter, fish:batter ratio was hit and miss, some parts were ridiculously thick and other parts there was barely any coating, definitely not fresh. Gravy - gravy is gravy, thick but we like it that way All in all it seems like it's quantity over quality as portions are very big. Could have easily spilt the fish between the 2 of us, had we enjoyed and eaten it. Not worth the £20 or the wait, although we did appreciate the call to say that they were busy and to apologise for the longer than expected wait.

Ordered online for delivery. The food was absolutely disgusting, totally inedible. Oil was actually pouring out the side of the chip trays. The chicken kebab was black in places, dried out and hard, the order was also incorrect. Everything went straight in the bin. Called the store and an employee said the owner would bring us a refund which he didn't do. Contacted the company who processes the orders who requested a refund which the owner repeatedly rejected. They still owe me over £20. Couldn't recommend a place any less.

We went here last night, new to the area food was awful. Greasy soggy chips, undercooked sausage and the peas were rank overly salted! DO NOT RECOMMEND!!

First ever order and will be our last. Ordered large battered cod, chips and peas x 2 and 2 potato fritters + a cold drink. The cold drink was wrapped in with the food so it was warm and the food was cooled by it significantly. The food looked as though it had bounced around the car and was falling out of the polystyrene containers, which were COVERED in grease. The fish tasted frozen, the batter was incredibly thick and horrible, the potato fritters ditto and tasted old, the chips were very greasy and the whole meal was inedible. Finally, the peas included in the order were not in the containers, nor were they included separately. This is the WORST fish and chips I have ever tasted and I lived in London for over a decade. Even my cats would not eat the fish. AVOID!!!!

Fast service. There's no food in the heaters and I don't have the time during my lunch break to wait for the food to be cooked fresh.

Delivered in reasonable time, food was reasonably priced and good standard

Excellent Friendly staff Fantastic value for money

Best chips in the area. Portions are very generous.

Three girls working closely serving food to customers, no masks on. Dont the rules apply to them? Wont be going again

Fast fresh good quality food cooked to perfection.

Always use here for a chippy, very good

Very nice fish & chips (not fries). Both the curry sauce and gravy are nice but I'm not a fan of their mushy peas.

Great fish & chips. Their southern fried chicken is as good as KFC. Delivery is quick and the food is always hot. Fully recommend.

Very nice food, freshly made, would recommend

Huge portions, popular place, we enjoyed the freshly cooked food that we bought. Will use again.

Nice fish chips with good service

I have been many times and it can be hit or miss but the last 4 times I have been have all been terrible. Extremely greasy fish, the chips are stuck together and stuck to the paper too and on some occasions stuck to the fish. The mushy peas are like water and at times not even fully cooked. They also for some weird reason always put the mushy peas on top of the fish which means the fish turns into baby food when eating the only item that is consistently good are the puddings overall extremely disappointing.

Clean place, pleasant staff & lovely fish n chips.

We ordered on their website and both got fried chicken, with no mention on their website that this wasnt served at certain times. We then got a phonecall to say they did not do chicken at lunch time so we asked to cancel, but were told she had no idea how to do it and we had to look on their website, but there was absolutely no option for this. So we were forced to order something else from the menu. Our food turned up quickly but this was about the only good tbing about it. The fish was a greasy mess with barely any fish inside, and the chips were covered in oil, they obviously hadnt been drained well enough. And my donner was so dry, it looked like it had been sat there for about a month! We enjoyed the chicken that we had got here in the past, but we definitely won't be coming back again.

shop very clean, saw the lady outside having a smoke, coughing something terrible. she came in did not wash her hands, not wearing overall or hat wanted two fish but did not want her handling them. just had small chips which seemed very hard and over cooked. wanted to try them but with the hygiene issue threw them away.Well changes to be made in the near future maybe give it another go

It is a really good place and the staff are hard working. Everything there is better than any overs. The staff need a pay raise.

Absolutely discussing. Not fresh, not cooked properly. True JUNKfood.

First time I'd been it's set back from the road a little so you can miss it. ........its clean bright friendly staff good menu and most importantly the takeaway chips were excellent. ...I don't have chip shop meals often as I am always disappointed most of them can't cook chips. ....but these guys have got it cracked. 😊😊😊😊😊

Sorry, I have purchased stuff from here about 4 times, every time we have been disappointed. This is definitely the last time. I bought chips and gravy, £2,80 crikey, the gravy was so thick it could be used as axle grease. It tasted like something I never tasted before, not gravy that's for sure. No wonder there are very few people when we visit,

Avoid..... I brought some chips.... I think they were last weeks as they were dry and hard. This place needs new staff or closing down.

No nonsense chippy at a sensible price

A great chippy just got better. Thanks for getting a kebab machine. See me even more often now. 😊

Very nice and clean and the food is proper nice x

Lovely food lovely staff, I am a regular visitor and will remain so.

Nice clean chippy, staff are lovely. Amazing portion sizes. Food is always fresh and hot. Would definitely recommend.

Good price and size, but we ended up throwing most of the chips away, far too hard my kids said they were " yack chips" and wouldn't eat them. Did pick out a few nice ones so probably went at a bad time.

Large fish and chips will feed 2 and at a good price. Some good specials available.

Very nice and new, clean and very expensive.

Always spotless pleasant and friendly staff and proper chips ... everything always well cooked ... highly recommend..

Lovely chips and the place is nice and clean and friendly