Charlotte's Cafe in Belfast

Excellent pub! Stew was fantastic.

Door staff didn't let us bring in food, even though it was from the vendor inside. Their communication isn't clear, and it ruined what was going to be a fun evening.

We weren’t offered the food menu when we asked it for the second time. The staff was rude ( Gabrielle ). Food and alcohol is good. Ambience is amazing.

Always fantastic atmosphere and staff in this beautiful wee Belfast pub, highly recommend if you like trad music and friendly staff and good pints and food 😊🎶👌

I have stayed at the hotel on multiple occasions when visiting Belfast. The menu and food is excellent, beautifully prepared and really tasty. I have nothing but positive complements for the chef. Unfortunately he/she is let down by clueless waiting staff. They are perfectly friendly and helpful WHEN you get to engage with them but to say they are inattentive is the understatement of the century!! They coalesce around the cooking area or the tills but don't look around or proactively approach diners. This happened on two occasions when I went there in both January and April 2025. I gave them the benefit of the doubt and went again but ended up walking out after 15 minutes of waiting for someone to take my order! I was even waiving both arms above my head to attract attention!! I believe the waiting staff are willing but they need to be trained! The fact that they are not is a damning indictment on the manager there who needs to be replaced! It's SUCH a shame given the quality of the food but because of the atrocious service, I am afraid I would recommend avoiding this place unless you've got all day (maybe two!) to have someone come by to take your order. Very disappointing.