Charco's in Leeds

Great atmosphere, great staff, and best food in town

I thought the food tasted funny, the next day I have food poisoning. Don’t recommend!

A very aggressive little chef who is rude and abrasive with both customers and delivery guys. I don't think it's very good to eat from the hands of such people.

Sauce ws ok on the grill chicken

None of the food was cooked thoroughly. Ordered bogof burgers through ubereats and didnt realise they werent cooked properly until i went to eat the 2nd one, now got upset stomach. Moral of the story?.. always check your food before eating it and dont eat from here.

Ordered yesterday. Asked for cutlery - didn't receive. The food arrived late and cold. The chicken wasn't juicy and tender like someone said in their review.The salad was supposed to have dressing but it didn't have.

Chicken is always juicy and tasty, the rice is flavoured and tasty. The burgers are a good size. Delivery is on time. Been ordering from charcos on and for years, not sure why there's negative reviews. Try it out, I don't think you'll be disappointed.

Exceptional food and customer service, would definitely recommend to others.

Terrible - Ordered a delivery which never arrived Luckilly was refunded by Just Eat. Very rude tried to find out about delivery twice told not to ring gain.

There food is pretty good, however I did purchase a burger recently and it tasted a bit off, wasn't sure if it was due to the bread that they used but otherwise it was fine.

Bought a meal platter, they left off the large garlic bread and I've called 5x this evening no response. Extremely poor customer service

A very good place to grab some food nearby the University of Leeds campus.

Good was quick and good for the price

Nice grill chicken, good customer service

Used to order here a lot. Used to be generous portions and nice chicken, recently they’ve been small portions and the chicken was so dry! Won’t be ordering again.

Half my order was missing and when I called the shop the guy was quite rude.

Open since the 1990s. Nice healthy food. Grilled chicken with rice and salad. The lamb burger is really good to.

Chicken in pitta is nice and well priced. Usually the food is good value for money.

Delicious food for the price. The manager will bring the food to the table, which is considerate for such "fast food" price range.

Really nice comfort food. Prices were great and staff were really friendly. Highly recommend!

Me and my partner Love the place! The grilled full chicken is beautiful soft to the bone almost falls of the bone. Sauces are delicious love the flalours. Wonderful customer service. Always clean. Can get chilly due to door but besides from alit draft everything is up to scratch

Decent, well cooked food. Friendly staff and quick service.

The grill looks good, but double wrap is tiny. Also most stuff are microwaved.

Been a while since I ate at Charcos but is not bad. Is actually pretty good. It would be nice if the restaurant can be well ventilated

I went in and asked if they used and peanuts (as I am very allergic) and the man behind the counter was so nice and made me feel comfortable to eat there. I got the wrap meal and it was really good and a good price too. It was ready to takeout in 5 mins. Highly recommend!

Food was delicious and fresh, cooked perfectly with a good blend of marinated spices, very well priced for the food. Attentive and friendly staff willing to help. Good job guys.

It's like Nando's, only it's actually good, and cheaper

The condition of the toilet in store was discusting with poo stained skidders , no toilet roll left and no soap to wash hands.

Amazing food, variety of options for both vegetarians and non-vegetarians. Super fast service too.🤙🏽

Good place with cooperative people. Loads of things on the menu including many vegetarian options. The most appreciable thing they did was that they took my order even after they weren’t accepting any. Would like to make this my go to place. Cheers to the owner ✌🏻

Food was lovely as usual but just some feedback for your delivery driver, he was so rude. First called me and said I needed to walk all the way to the bottom of the street so i directed him where to go. He pulled up and didn’t even get out of the car. so I called him again and asked if he was going to knock on the door and basically said no. If I’m paying £1.50 for delivery then at least deliver it to my actual door

Absolutely amazing food ever i will recommend everyone ❤️

Institution this place has been around for decades

Manage by the middle east guy. They use basmati rice. The chicken marinated / cook very nice and tender

Was really expecting a nice meal for those prices. The grilled chicken tasted so bad.

I ordered a piri piri chicken burger, and it was so good.

I used to really love this place growing up in leeds. But as of yesterday my perspective has changed. The quality has gone down in all honesty. My chicken was just dry and tough and rubbery. The customer service isn't great either. The meat on my leg piece of chicken was slightly red/pinkish. I highlighted this to the manager "R kid there is nothing wrong with that chicken i eat it every day its cooked". I just didnt bother arguing it with him and just ate it and agreed with him. He didnt even offer to cook me a new one. I'd eaten a lot of it anyway so wasn't expecting a refund or anything. I hate writing bad reviews but i paid £15 for all that food yesterday and it just seems like they dont even care anymore. The sauce used to be amazing that they cooked the chicken in, now it just taste like ketchup. It's sad to see corners being cut on quality i used to love this place. And the sides as well, like you can only pick out of 4 sides, you can't pick any other options for a meal, it's proper stingey. I'm saddened by this because of the money I have spent here over the years. I don't expect any refunds or rewards or freebies just treat your paying customers with more respect going forward, you knew that chicken didn't look right, i worked in nandos for years so I know what chicken leg meat looks like, i know its dark meat however that was pink/red yesterday.

The quarter chicken was advertised as 241… so I ordered 2x quarter chicken plus corn cobs and 2x diet cokes. Order arrived, 1x quarter plus the free one missing. Called the shop and explained, gent I spoke to started shouting down the phone that id paid for two quarters so that’s what he’d sent…. He did not accept they were 2-4-1 on website. Also we ordered zero spice - as sharing with kids, but it was spicy so little boy wouldn’t eat. All in all crap experience

Avoid if you don’t like pain, their chicken literally chipped and broke my tooth

Awesome food and great service! What more can you ask for?

Firstly, I and my friend ordered Chiken burgers 🍔 never seen burgers wrap 🙃. Was horrible not taste. Then I ordered half gril peri peri chicken takeaway, I noticed they didn't put any chicken on grill because one of staff was cleaning the grill. When I asked one guy he works there why u don't put it on grill he tried to make me satisfied. But the other guy didn't like it and gave me money back. I asked him why !!! He tried to give excuse for his cheating. I just left him and never come back in sametime I don't recommend anyone to try it then get stomach problems.

The worst customer experience i’ve ever had!! Shut down the call on my face just for trying to to figure something wrong with my order! If there is less than one star I would go for Not gonna order from them again!

Really pleased got a whole piri chicken, chips and salad for less than £15 including delivery to Wortley, as good as if not better than nandos, impressive, will be ordering from there again.

Absolutely superb. Great staff and great food. A full charcoal chicken, three large sides and two cans of pop for under £20. Just brilliant.

Best burgers about especially the double chicken burger hot hot

The best food ever I recommend everyone ❤❤

Ordered on just eat, received my meal only for my chicken wings to be pink( pink enough to match the colour of my pink plate) and fries to taste stale like they had been left out for ages after being cooked. Only positive I would say was that the half chicken was fine. Disappointed and wouldn’t order again

Probably the best lamb chops in Yorkshire? The wings are on point and the peri peri chips work well alongside it all. These guys have got good food and consistency down to a fine art SubHaanAllah, been coming here many years and they have never dissapointed. Recommended.

Nicely cooked,. Wasnt as warm as expected, but it did travel Woodhouse to Moortown.

Waiting time is absolutely ridiculous

Ordered my food, burger bun was cold Chicken was freezing rang them back to make them aware re ordered and and second time round was cold never ever would i eat from there wouldn't recommend to eat from belly ache food

Absolutely disgusting. Chicken stunk gave us 2 plates with piece of chicken no SALAD nan bread was size of a piece of bread and was from shops they just warmed it up .charged 20pounds WASTE OF MONEY . Specially when u travel 16 miles to eat .. never again . WOULDNT RECOMMEND RATHER HAVE A GREGGS

The chips were actually stale I can't believe they had the nerve to re-fry them!!!... The whole chicken was different sized pieces ...clearly not from the same chicken ....the flavour was wack too ...rest assured will not be ordering again ...really gone downhill over the years ...can't beat pepe's!!!!

Who needs Nando’s when charco’s better & value for money

The most reliable takeaway in Leeds probably. The wedges are unrivalled. Massive portion if you get the large. Chicken pitta is always tasty. Bargain proper nice as well. I only wish they offered a halloumi pitta.

Probé chips de camote en otro lugar, ¡pero en ningún lugar es tan bueno como aquí! (Consíguelo con la mayonesa de ajo gratis) Las hamburguesas de pollo también son más saludables en el pan integral, ¡y el nivel de salsa de mango es excelente! Personal amigable. ¿Recomendaría este lugar (especialmente para una comida después del entrenamiento)? - descuento para estudiantes aquí también

Very tasty food, friendly staff and excellent location! We had starters and main meals and they were all very good! Also the price was reasonable, will definitely come back for more!

Best food ever had well done guys 🙏🏻

Don't be fooled by the reviews, the food looks good but tasted horrible, I ordered a route 66 which was sold as a "handmade lamb" burger but was far from it. It was a shop bought processed patty which tasted like plastic, the onion rings tasted like they are Asda smart price. The cheesy chips had the cheapest cheese available melted on them, The lamb chops were undercooked and tasted chewy and rubbery. Chicken wings were cold. Staff hardly spoke English and the customer service was non existent. Id rather eat roadkill than go back here, don't waste your money, there's plenty more decent takeaways than this. Update: the food gave me really bad $hits the day after. Had to take a day off work.

Refused 50% off, order chicken pitta with cheese slice and spicey rice got chips and no slice of cheese won't ever been coming back

We rang to order food for collection and we first asked for 12 naan bread and they said that they do don't do them and we said that you do do them with chicken and he rudely said "you got the wrong the place" don't assume vefore we have finished the order. He then said they can deliver for us but did not say they charged (we were buying for the first time ao we didn't know just looked online) he just said "yh yh i can deliver for you". Then he told us the total amount of the price and it got here and they charged 5 pound extra, ok 1.50 or something like that was for delivery but ehat about the rest? I have read reviews whixh talk about over charging so i can't be a mistake every time. And as for the food the chicken was un cooked inside and dry where it was cooked. The naan was fallin apart crumbling and the fries were sruck to each other. The marinate on the chicken was nothing special.... will never order again...

Unfortunately I have write this review down too the management my vist too here over two years ago with my family I cannot say how many times I’ve been over the past 10 years too many too remember, I had a accident here and was poor unworthy furniture just before the shop had a new refurbished augest 2018 , I guess so they could get insurance because as I found out later the insurance details management give me do not cover them at the the period off my accident I had a fractured wrist and back injury still suffering 2 years on , I am a nhs nurse worker all through this pandemic I’ve worked I love my job and reduced my hours after this accident I’ve suffered greatly, so down too poor negligence of this management have suffered something should be done about these bad management shame on you !!!!! I would not give one star !!!!

Check your receipt before you pay... They like to overcharge you. Charged £13 got home saw receipt said 10.20, guess they like to charge extra for collection. 2nd time now they did it, this time I couldn't be bothered saying anything, I just wont be returning again, lost yourself a regular customer well done.

Amazing place. A cheaper and tastier version of Nandos! Cannot go wrong by eating here and student discounts to boot!

Don't usually write reviews but on this occasion I felt it was necessary. Ordered a delivery from here and after accepting the order the wait time kept increasing. I gave the benefit of the doubt and waited. After waiting for over an hour for the delivery, the restaurant decided to cancel the order. I used to like this place but after this, would not order from here again! I would not have minded so much had the restaurant had called or said something; rather than making someone wait for over an hour and then cancelling out of nowhere. Would have given 0 stars if I could.

You get free chicken if you go enough! The foods awesome!

Rude staff, advertise student discounts however do not let you use it. Do not recommend

Rude staff, Horrific food, expensive. Unhygienic. Would not recommend.

Tasty chicken🤩 I love the extra spicy sauce so much. The prices are inexpensive with huge portions.

Consistent food and nice clean place to sit and enjoy your food.

The food is fine ( mostly ) but it has so little ingredients just like if there is nothing else, but my main concern is that the staff don’t wear gloves at all and use their hands for everything from food to what’s around them and their phones. I’m not sure wether my stomach isn’t ok because of it or no but I’m general the restaurant was disappointing

Amazing place where to have a nice and fast dinner, the food is really good and cheap,also the team is really friendly and polite ,I will surely be there again 😁

Great service and food from Abid!

Nice little place serving grilled, charcoal chicken meals and burgers. Fast service and friendly staffs. Relatively inexpensive pricing.

I've been visiting this place for years now, and the taste, quality and service only gets better!! Amazing double wraps and chicken. Reasonably priced, brilliant!

Excellent service spot on food all the time as a gym goer the food is just immense and healthy eating in or taking out or delivering food is always fresh the regular driver that drops our food off 'HARRY' is always on time if not earlier... 1 wicked guy !!!

While the quality of the food is descent, quantity was not satisfactory. Ordered chicken strips for take away only to find later that only 4 chicken strips were added in the box. Previous times the portion was 5-6 strips instead.

The wings are incredible, decent side selection. Price is very slightly cheaper than Nandos, but, does not offer as much selection compared to them. Worth trying them out!

Just opposite to Parkinson steps, a nice place to take quick lunch for the chicken lover. Foods are Halal and newly decorated. It's really busy during term time. A bit expensive but worthy.

Very bad food it tasted and smelled so bad and spoilt my day

Good food and well priced, but obviously don't read their order notes as I asked for no mayo but they still put it on.

I found hair in my food. I highly recommend the water or coke. In my opinion you should go to Flames(next door).

I’m shocked at the negative reviews, been here so many times, lovely always and great value for money Makes Nando’s look overpriced

Amazing food , good prices lovely and respectful staff , I just came yesterday with my mate for a chicken burger and we will do it again definitely:)

DO NOT BUY!!! Before purchasing chicken from this establishment, I looked at the world with a naive optimism. I thought that the glass was half full. I thought that anyone could be president. I thought that half a chicken was half a chicken. But I was wrong, and I found out the hard way.... This is the story of how one girl was confronted with terrible customer service, and lost £7.50 in the pursuit of half a chicken. It all started when, after a long and hard day of being hungover, my tummy rumbled loudly. I decided to try Charco's chicken, in the hope that it would offer a succulent and satisfying experience, comparable to Nando's, but with the convenience of £1 delivery. The food came quickly... too quickly perhaps. It was slightly disconcerting, but we pushed our concerns to one side, and pulled the spoils from their packaging, expecting greatness. What we are faced with was not only bitterly disappointing but also an obvious mistake... or so we thought. We rang up Charco's and explained that we had been given a quarter of a chicken by mistake. This was the obvious conclusion to draw, as nobody in their right mind would think that half a chicken could ever comprise of a bony bit of rib and one small leg (see photo below). However, instead of being met with an apology and the promise of a thigh and wing, the manager of Charco's became extremely rude and irate. The conversation went something like: Me: 'Good day. I think something may have gone awry with my order. It appears I only have two pieces of chicken, when I did, in fact, order half a chicken from your good self.' GM (Grumpy Manager): '2 pieces of chicken is half a chicken!' Me: 'No it is not, fine Sir. Half a chicken consists of the following cuts: Wing. Side Breast. Half a breast. Drumstick. Thigh.' GM: 'You are a liar! I sent 2 pieces of chicken which is half a chicken' Me: 'I am not disputing how many pieces of chicken you have sent. I am merely concerned that this is not half a chicken. If I bought two of these so-called half chickens, I could not build my own chicken, in a Frankenstein-like style. I would be curious to know how many pieces of chicken you claim make a quarter of a chicken?' GM: 'One piece of chicken is a quarter chicken' Me: 'This is unacceptable logic. Please send me the missing pieces of chicken post-haste.' GM: 'You are a liar. Admit you are a liar, and I will send chicken.' Me: 'This is a most peculiar and paradoxical request. However, I would like more chicken so I will say the magic words "I am a Liar"' GM: 'Ha! I have outwitted you. You have admitted to being a liar so I shall not send chicken' Me: 'I did not see that one coming (!). I'm afraid you give me no chance but to leave a 1 star review. The world must know that you cannot do simple chicken-maths'. So that is the story of how I was denied half a chicken. I would also like to note that my 'piri salted chips' came with a dusting of piri salt so light that a small sneeze would have blown it away. They also had a distinct microwaved-texture. I won't even comment on the 'spicy rice', except to say that I'm glad that I had not ordered it. (It's a shame the same could not be said for my poor friend, who took one look at the grey mixture and couldn't even bring himself to give it to the dog). Overall, I would like to advise anyone considering ordering from this eatery to go elsewhere. Literally anywhere else. Anywhere. (Just order a Nando's and save yourself the disappointment).

What can I say? The portions are huge and the value is second to none. My go to for Piri Piri chicken... It's what some people call fake Nando's, but I tell you what it competes in terms quality and it's half the price for a full chicken. The staff are cool, and the grill chef has been there for years and years so he knows how to cook the chicken right. Alongside the chicken on the bone, which is fantastic, I'd also recommend the double chicken breast meals. The chicken fillets are huge and it comes with fried mushrooms and onions, along with salad and a pitta bread (not forgetting your choice of sides). Top place, and I'm sure you can tell I love it 😊

Very good food. Delicious and cost is very resonable. Bottle of sauces are shabby and need updating. Sometimes the little things and presentation gives the feel of an aging restaurant. You need an uplift!

AVOID AVOID AVOID Customers have no clue in their ordering process at this place, once you get into the place they expect you to make an immediate decision on the food you want. Chicken was not spicy at all, bland and red blood still inside, lamb chops stale and dry for days. Hygiene seriously low. Quite disappointed with level of service and cleanliness!

Amazing quality chicken for very reasonable prices!

If you love Piri Piri Chicken then I would recommend you visit this place, good tasty food just writing this review is making my mouth water

Used to be good a couple of years ago.... Not now would not recommend

chicken was good but I'd avoid the coleslaw if I was you. Found a wrapper in mine at the bottom. Bring a jacket, place was a bit chilly

Great experience! I love going to this place! And using the discount coupons as well! 😜

Tasted funny, found hair in my food, all just horrible waste of money

Ordered placed via Deliveroo for 16 people. Half of the food arrived at 1pm and the second half arrived at 1.35pm. Why the restaurant wouldn't use their common sense and box the two deliveries so that mains and sides were together is beyond me. The quality of the food was extremely poor when it arrived and items were missing from the order. I last visited Charcos a few years ago and had recommended it to my colleagues as a great place to eat ... safe to say it has gone way down hill and everyone was disappointed. We had 16 very unhappy very hungry people in the office and Charcos refused to do anything about this issue. Very poor customer service and the two men I spoke to to complain were extremely RUDE. I did ask if he would look to resolve this for us and he refused saying 'it isn't my fault'. I completely disagree and please remember, I did give you the opportunity to rectify your mistake but you refused.

Ordered placed via Deliveroo for 16 people. Half of the food arrived at 1pm and the second half arrived at 1.35pm. Why the restaurant wouldn't use their common sense and box the two deliveries so that mains and sides were together is beyond me. The quality of the food was extremely poor when it arrived and items were missing from the order. I last visited Charcos a few years ago and had recommended it to my colleagues as a great place to eat ... safe to say it has gone way down hill and everyone was disappointed. We had 16 very unhappy very hungry people in the office and Charcos refused to do anything about this issue. Very poor customer service and the two men I spoke to to complain were extremely RUDE. I did ask if he would look to resolve this for us and he refused saying 'it isn't my fault'. I completely disagree and please remember, I did give you the opportunity to rectify your mistake but you refused.

Ordered a large order through work, it was delivered in two orders, with a 30 minuets wait in between. The food was inedible and absolutely disgusting. Everything was microwaved beyond comprehension. The chips were so over soggy/microwaved, the corn on the cob so over microwaved it was rubber, we couldn’t eat any of it. Items missing, when contacted they wouldn’t take any responsibility and were really rude. AVOID at all costs!!

This was the single worst experience of my life. Chips soggier than the cinema seats at a 50 shades of grey showing. Will never be ordering again and I recommended people look elsewhere

Summer up in one word, disgraceful. We ordered through deliveroo and they sent one package 30 minutes in advance of the second, so all our sides were cold by the time out mains arrived. Also, the food was foul, soggy chips and an absolutely disgusting chicken burger that I couldn't finish, it had to go in the bin. Would absolutely stay away- pitiful.

I won't even waste my time writing a review I'll just recommend people avoid the pink chicken and soggy chips.