Charcoal Grill in Bracknell Forest

Ordered here before and was nice. Today the chicken was just fatty not nice.

The food is terrible, and the meet stinks, I bet was left from last week

Horrendous service missed half the meal - then the woman on the phone questioned me then agreed to send the rest of the meal only for it to arrive 1 hour later - avoid avoid avoid

Was warm and chips was cold. Had to reheat all of it part from lettuce

Blended my kebab into bits and think that is acceptable. Remove yourself back to turkey and flog your fraudulent kebab. Good luck encountering me tomorrow.

My order arrived at the early end of the estimate time given. I only gave four points as my salad in pitta could have been better. I would like the lettuce, red cabbage and white cabbage shredded more thinly. There wasn't enough red cabbage.

I just ordered the two kebabs and thought the salad came with them so didn't have additional salad. My mistake. The lamb didn't seem too greasy. I will order with salad next time instead of getting a mini tub of it!

Food quality very poor, the kebap ws dry and cold, the salad was mixed not by my choise, the desert was wrong also

Shame you can't put zero stars. Ordered food for delivery via one of the leading apps, the food didn't arrive, I tried several times to phone them but no answer at all! Luckily I managed to get a refund but still not happy so decided to post this to give other people the heads up.

Never order, your food won't arrive and they won't answer the phone.

No salad on kebab told by restaurant I should have ordered it in all my years of having kebabs this is the first time I have been asked to do that even though in the menu it says it comes with salad included ruined the whole meal

Salad was old this has happened twice now

Idk why everyone hating these lot always quick time, chicken is so banging marinated in some yellow stuff 10/10 sometimes they forget my drink but oh well is what it is sometimes banging food 👍

Ordered today got food and order was wrong rang restaurant to tell them and the person answering phone was rude unhelpful, wouldn't even call his driver to come back to pick up the wrong order to correct it this is unacceptable will never order from these cowboys again

Burgers and grill chicken was very good and tasty

Very tasty as always. I had a kofta and chicken kebab with chips which I really enjoyed. My sons had a 7 inch margherita pizza each and really loved it. I don't understand the negative comments. If you order on a Friday night just make sure you order early enough to avoid disappointment regarding delivery time. Easy.

My favourite go to place best kebabs & burgers in town 10/10

Absolutely fantastic, very enjoyable

Brilliant food as always just how I love it

Food was left outside my door, driver didn’t bother knocking so I was unaware it had arrived. Found it outside stone cold 2 hours after I ordered it. Chips were soggy and inedible.

Just love when my favourite kebab shop delivers ASAP to me 10/10 best in town

Just love my favourite kebab place in bracknell 10/10 every time

Put a delivery note to say exactly where to go. Driver took ages to call us to ask, shared live location and still took another half an hour to arrive. Couldn’t eat the food- all stone cold and not even what we ordered. When called the restaurant they weren’t helpful at all. Never ordering from here again

Brilliant food 😋 as always best in bracknell

Friendly delivery driver. Always comes earlier than time shown in screen. Good value

Kebab tasted like powder. Chips with soggy and cold . Chicken Nugget, we’re just disgusting undercooked

Delivery driver was the best she was very polite and friendly and food arrived on time. Love the pasty garlic breads.

Thank you for your late delivery. Enjoying my cold kebabs. Thanks

Delivered hot and fresh. Pizzas excellent. Donner meat lacking flavour/spicing

Brilliant service my go to place best kebab in bracknell

Gave me the wrong pizza, not what I requested at all smh...... Defo not worth the price for what was recieved

Really friendly driver and lovely food

Top notch as always and piping hot. Keep up the good work.

Absolutely disgusting chicken and lamb donner kebab , tastes and smells awful,like meat went off. Avoid that , had few bites and the rest had to go to bin . Such a waste of money

Usually reliable. Food is now an hour late. Not answering the phone OR responding to the just eat message facility. Will NEVER use them again

worst experience! Ordered at 19:00. Told order will be delivered between 20:30 to 20:50. Never received. Called them to see where order was and spoke to the driver who told me it had been delivered but it hasn’t. They then told me to place another order meaning having to pay more. Awful!!

Ordered food at 7pm, est delivery time was 8.30pm-8.50pm. Waited until 9.15pm and called. Was told our order had been delivered. Driver spoke to us to confirm a middle aged man accepted the order .. that wasn't us. We argued that we'd not received the order and asked the driver to describe our house .. obviously delivered to the wrong house! Told they'd send a new order. Still nothing by 10.10pm. Phoned again to be told they'd only deliver if we ordered again. Absolutely outrageous .. took our money and didn't deliver. Awful service .. never again! I'd suggest steering clear of this place.

Shish meat was fatty. Salad items were cut in chunks. Overall very disappointed & would not order from there again

The lettuce in my burger was limp and grey, my sons burger tasted off. Won't be using them again 🤢🤢

I have ordered from Charcoal grill for many years and never once had a problem, until last night. I was waiting an hour for my food (which never happens) then I get a call from a mobile number and it’s a guy shouting down the phone at me that he’s been trying to find my house for 10/15 minutes and he’s lost, asked me to come outside so I did and he came to the door with my freezing cold food and said “are you sure you live at 41 **********” to which I responded.. well obviously (showing him the door number and street name” he proceeded to shout saying I was the one that got confused!!!! Cheek of it. He had some ratty looking she-man in the car who also is in desperate need of an attitude adjustment. I’ve always had such lovely experiences when ordering from charcoal grill but not anymore!! I need a refund for my cold food. Asap.

Driver arrived, left without coming to the door. Called to be told they’d called me - they hadn’t! Promised it would be re delivered and would be hot. Finally arrived stone cold and a supposedly large donner was TINY!

Both unfortunately feeling unwell and with stomach problems

Food was cold and dry, was almost like it was left out for too long before being collected and delivered

My jalapeño poppers fell apart when I picked them up. Also, both the jalapeño poppers and spicy chicken wings were cold. Not happy with this order. Not sure whether the issues were in the kitchen or whether it’s the staff, but usually I have no issues.

Excellent food, piping hot on delivery. Keep up the good work.

Chips was not Cook and the kebab was tiny I will not be comeing back

Kebab was dry and disappointing.

Ordered the ribs and they were inedible. They looked off (weird colour, weird consistancy) tried a little bit and tasted like hot dogs. The smell, taste and looks were enough to put me and my family off.

Have used before and was good but this time the Chicken was a bit suspect and jalapeños poppers were undercooked

The food took longer than expected. Flavour was all there really tasty kebab meat but very dry and almost cold, sauce missing of one of the kebabs. Chicken strips were wet sweating in the box but nearly cold, too, like it had been sat there a while. Extra cheese £1.50 but got like 15 little shreds of cheese. Overall was hungry so ate it but was underwhelmed and probably won't order from here again, might go collect but delivery won't be an option as it seems they can't get it to you in a timely manner.

Thank you very much for excellent service

Beautiful mixed kebab would definitely recommend them

Worst takeaway ever. Everything was undercooked and made everyone ill. Got two 300ml cans when we ordered a 1.5L bottle. Tried to ask for a refund but they refused. Awful customer service and awful food.

Ordered when open did not reply and did not receive order for over £50. Do NOT ORDER

Don't bother ordering from this place. Ordered twice through Justeat and order didn't go through as they were shut but they still take your money. After they shut they don't update Justeat etc so they still get money for nothing!

Very over cooked & dried up.. small portions even though I ordered large

Ordered a delivery at 730 pm . Its now 10.30 pm . No food , keep calling and now phone is off the hook . We have used them for years now and we will never use them again and will telling everyone on social media . Do not use them ! Look at the reviews

Terrible service and never received order! Ordered at 19:30, finally called at 21:00 to chase, told ' I think it's on its way' 21:44 still no food, rang to see and told they would check driver and call me back, never received any call, now not answering phones ! 10:37 and cooking beans on toast when they have taken my money.

It took forever to be made and delivered and the driver sat outside for 3 minutes before he came and knocked on the door because he was debating whether it was our door number. Not good at all.

Horrible meat was dry food was cold like it was someone else order

Still not received my order and no answer from restaurant!!!!@!!!

Kebab meat was basically inedible, it was disgusting to put it politely, my son described the taste as 'like cheese' and looked weird with white grit all over, the beef burger was better but still not great. And I'm sure the cheese pizza was a store bought microwave one. Will not want from here again

Brilliant food as always my favourite goto place 10/10 every time

Terrible and wished had seen reviews first The meat was cold and tasted strange, as if frozen beforehand or off Tried to contact the restaurant but the number came up as invalid

Not a pleasant kebab, no sauce despite ordering a separate pot.

I pre-orded my meal so expected it to be onetime.

Paid £4.01 for curley fries, barely any in the box what a joke

Took more then an hour to deliver and no notifications had to call the restaurant to find out what’s happening

All food was cold and took forever to arrive

Food was alright about normal warmth however my Fanta was forgotten :(

Food was great, early delivery.. unfortunately I paid for 2 large done kebabs with salad and chips and I got 2 small kebabs with huge portions of chips with barely any meat. For sure not large nor a medium portion either. Really shame as the food was really tasty.

The chicken was nice but I wouldn’t say kebab meat. Chips and onion rings were terrible, undercooked and like they had sat in a bowl of oil just soaking it up

Burger and chips, great Kebab, chili sauce was WAY to strong, was a paste rather than sauce.

The only thing is that the 🍅 sauce had leaked on to the chicken nuggets and gone through the container it was in But the good thing is that it was still very hot the burgers and chips and nuggets

When my food came, apart from 1 burger, the rest of the items were cold. Also, our bottle of coke didn’t even get played into our order even though it was paid for. Takes 10 minutes to drive from the shop to my house and yet it took about 30. Just not happy.

Ordered chicken nuggets, cheesy chips and a kids donner meat and chips. Chicken nuggets were crunchy on the outside and not cooked in the middle, when I opened the box the ketchup dip was all over the nuggets. Cheesy chips were awful the cheese was solid and chips were soggy and cold. Kids donner meat had 3-4 bits of donner meat and soggy chips… £16 wasted. Have photos of everything… only thing that was good was the delivery time it came 7 mins early.

Really poor service. Food arrived over 1 hour later than estimated. Was cold. Would not resend a new order.

Best kebab in bracknell & always very quick delivery time from my favourite takeaway shop 10/10

BBQ chicken wings under cooked

Food was never delivered although the driver changed the order status to delivered!!

Appsolutly fantastic food extremely hot when it arrived As all others come extremely cold

Ordered a large doner kebab and received a kebab with chips in the box so the kebab was not even a extra extra small. Took a hour and was cold. Wouldn't go there again. Avoid people.

My food was given to me on a tiny pita bread the size of my hand with piles of gritty meat on top, they forgot my sauce for my kebab and my food was stone cold despite it coming early.

Food was lush except soggy chips

Forgot 1 of the 4 items ordered!

Food took 1 hour 30 minutes to arrive Food was STONE cold when it got here. Disgusting.

Food was precooked and dry, not very warm either. Won't use again

Worst food ever. Soggy, horrible taste. Missing drink

Food was massively undercooked. Order was wrong. Took almost two hours to deliver. Would not order again.

Meat was too dry even sauce was dry!

Delivery took long but can't complain too much food was nice and warm

They did not deliver my order. They didn’t answer the phone when I called the restaurant about my order.

Really bad . Todays order was kebab . The meat is so wrong . Looks texture and taste . Like a frozen microwaved product . Never have I come across anything like it ,all of the kebabs Van's or kebabs shops in bracknell are far , far superior product The pizzas are not good , nor the burgers or onions rings. It's a case of jack of all trades, master of none. They offer big a range to try and please the masses , cut the menu down and concentrate on doing fewer items but doing them well . It really is dreadfull and definitely a takaway to avoid. The chips however are pretty good .

Terrible. Food said was delivered when it wasn’t. Then arrived an hour after it said it was. Food was disgusting, tastes like cardboard. Had to bin it and half of it was missing. Called the restaurant 180 times and every time said user busy. NEVER order from this place

Don’t order from here! Food NEVER turned up and when I tried to call the restaurant it just said user busy.. 180 times I called. Took my money and never got my food

Another 100% great takeaway the best in the area

Horrible foot quality, wrong order delivered. Won't order anymore - not sure where is this rating from?

Very dissapointed.What can i say if they not deliver my order but charge me for it?The delivery guy, who was an ... did not find my adress.3x called me.And then he said he go back to the kitchen and i will get a refund. I did not get a food, and they charged me.Tried to call them several times no answer.Never again.Avoid them.

Not used my favourite kebab shop for months how ive missed you 10/10 still the best kebab & burger in town

Food used to be average but wow I have just been violated by one of their Shish kebabs. It’s so bad I tried feeding some to the dog and now he won’t even look at me (cheers nice one). Meat tasted like disappointment and the salad was so sad I had to stop it from jumping off my balcony!