Charcoal and Earth Southend in Southend-on-Sea

Placed a large £65+ food order via Just Eat. Order was delivered late. Everything was cold. Missing items. Called the place to inform of said missing items (multiple calls later I get through), employee is very rude and arrogant - literally arguing with me telling me no items are missing! Would not allow me to speak, to inform of said missing items etc - he ended up shouting down the phone at me! What was delivered was pretty disgusting, oily / greasy & NOT fit for human consumption. Not to mention the undercooked chicken and calamari. Overall disgusting service & disgusting food. Will never order from here again, an I recommend YOU don’t either.

Absolutely love this place best kebab out there great food takes a while for delivery but its well worth the wait

Food was incredible. Vegan/ veggie options were so yummy. Large portions, fresh and delicious food. Mixed meze was delicious too. Would defs order again

Been to the one in Rayleigh and couple of times and food was excellent and good value for money. So glad you opened one here in Southend 😁. The lamb chops are the best!!

Ordered from here a few times now, food is always delicious, good quality, arrives hot and lots of it. Fantastic selection and value for money.

Ordered this off Uber eats on New Year’s Day, took my order and my money and then never gave me my food. Turns out it wasn’t open!! Unbelievable