Chapter Two Cafe and Restaurant in Mendip

Such a Jewel of a cafe, larger seating area has a good atmosphere lovely friendly staff , food is good and refreshments to.

There was a very limited choice for people with food intolerances and preferences. My friend is vegan and didn’t eat. My haddock chowder was a satisfying portion and a gluten free roll came with it as requested. The price was reasonable, under £10 for a pot of tea and chowder with roll. The table was dirty, they weren’t on top of clearing and cleaning the tables, which I appreciate may have been due to being busy before we got there. A waitress brought my tea and put it in front of my friend, I asked her to clean the table, she cleaned in front of me and around the condiments but not my friend!!! I was dumbfounded, my friend asked me not to say anything as my jaw fell open. My food arrived with the waitress telling me I could go and get my own cutlery, which she had just walked past. I picked up more than 10 dirty spoons, handed them to the person at the til and searched through the other tray section to find a clean one. Another customer was also appalled and complaining while she then searched for a clean spoon. So my overall review is - food ok, price ok, hygiene poor, service poor.

Came here for a quick coffee and cake after visiting the Cathedral, I have to say i'm glad I did not look at the reviews before coming as I think i'd have been completely scared off! I have to say the service, drinks and cake were all divine and the café utterly charming. Everything felt very warm and inviting, a perfect quiet space to enjoy drinks with some good quality, homemade food.

We just wanted something very light to eat when we left the cathedral so decided to pop into The Loft. Great views. And a great selection of cakes, sandwiches and the like. A lovely fruit scone suited our needs, though. A bit rock cake shaped but I loved the crunchy outside and soft inside. Spread with some butter, it was perfect.

Very disappointing. The noise in the cafe is deafening. The coffee quality was poor, very insipid. Toasted sandwiches ( ham and cheese) were acceptable but only one slice of wafer thin ham ( you could virtually see through) and hardly generous with cheese. Victoria sponge and coffee cake very dry with very little buttermilk filling. Overall a poor experience. Frankly not good enough

My friend and I went into the Cathedral Cafe for coffee and cake around 11ish then back again for lunch. This was after paying for a tour of the Palace and Gardens, so we have spent a fair amount today, at least 80.00. On placing our lunch order I asked how much the glass of wine was and was shown on the menu a glass of malbec was 6.95. I actually used my finger to point to the 6.95 as I'm not prepared to pay more than 7.00 for a glass of wine. I left my friend to pay and we sat down. My friend remarked the glass of wine was 9.50. I went up to the till to let them know this was not what I had ordered, fully expecting this to be refunded and resolved. The staff would not do this, so I asked for the Manager Millie Whetstone who also refused to refund me for the wine. I always check prices of wine precisely for this reason. Millie said 'My staff are not like that'. We took up their offer of having dessert, cheese and biscuits, to be taken away. The waitress came back and rechecked 'Incase I miss heard' which she clearly did the first time. The boxes arrived covered in jam and a squashed chip, photo attached. We had a lovely few days in Wells but such poor customer service has tainted our memories of a beautiful day. We asked for the Manager, then asked Millie for her Managers email address but this was still not resolved. It should of been rectified at the first point of complaint and we as customers should not of been made to feel uncomfortable. We rarely complain unless justified and this is one of those occasions, definitely not an award cafe!

Nice cafe upstairs at Wells Cathedral. Good choice of cakes and pastries. And the coffee was well made. Only negative was that tables were 'clogged' with people just chatting with empty plates/cups. And some other tables were reserved. Seemed to be a meeting place for retired people!

There is nothing good to say here. We went as a preview to the Christmas carol service. The 'chosen' meal was a very small portion of luke warm fish pie served on a cold plate with salad! The fish was not the usual selection for a fish pie, I didn't detect any smoked fish, there was no sauce, it was cheap white cubed frozen fish in a waterly slop. We weren't offered any drink other than water, then found out wine was available if you asked. An appalling experience, possibily the worst food I've ever been served, totally underwhelmed; we will never return.

We had the most delicious carrot and coriander soup here on Sunday. The staff are all very friendly and the tea was really tasty. Our dog loved the home made dog treats We will definitely be back

I felt the cafe was a little cold temperature wise but the staff were lovely and welcoming. On such a dreadful wet day, I ended up staying there for a few hours reading but the staff were so nice. I had the soup followed by a wine and some crisps all very fresh and reasonably priced. Would recommend!

It is inside the cathedral, a convenient choice for an easy lunch. The food options are limited. The environment is good.

The cafe is up some stairs in the Cathedral. There is a lift. We visited at lunchtime. We did not queue for very long. We ordered butternut squash soup, one gluten free roll, one plain. Two coffees. The soup was the only gluten free and vegetarian option apparent to me. So paid for soup. The spoons are next to the till. So paid before I saw the state of the cutlery. Initially I thought it was patina on old cutlery, but if you look closely you could see that every spoon was dirty. The young man got me another spoon off of a trolley behind him, and it was still dirty. The lady then said she would bring me a spoon and to sit down. She brought me a spoon she said she had washed herself, and it still was not very clean. The spoons need a good scrub, the dirt looks dried on over time. I used a teaspoon from my coffee to eat the soup, and I cleaned with my paper napkin. The soup was a bit too salty, and not very tasty. I would have left it, but I needed to eat, and it was expensive to waste. The gluten free roll was warm, and good. The plain roll was cold in the middle. The coffee was mellow and pleasant. The view was good from the windows. It is not somewhere that I would go again. A man who had been next to me in the queue made fun of me for complaining, and I do dislike complaining. But it is important to protect people’s health, cutlery should be clean, it is only fair to give criticism to a business, rather than just walking away, so that they have the opportunity to improve. We are paying to eat, it should be nicer than opening a tin of soup at home, not something that has to be politely endured, for fear of being a ‘complainer’.

Lovely light and airy premises. There is a lift for those less mobile. We enjoyed homemade soup and cheese scones. Loose leaf tea and smoked salmon sandwich. Would have liked to try the homemade cakes but time did not permit this.

Nice setting clean and tidy lovely view over the bishops palace. We ordered hot drinks and cake - they were very pleasant as was the service. Would call in again and try the lunch

Visited The Loft Cafe today and it had a really lovely buzzy atmosphere Really friendly staff Amazing cakes and lovely lunches I would definitely recommend if you go to wells And they love dogs

Visited today with my husband, 2 children and our dog. After searching online for dog friendly places to eat, we decided this would be a good choice as we were visiting for the cathedral plant expedition. We ordered 2 lattes, 2 cold meals from the fridge quiche and a cheese salad (both tasty and good portions) and 2 childrens lunch boxes. We ordered our childrens sandwiches made with white bread. Very long wait and they eventually came out on brown bread. I asked at the counter if the did have white bread and the man was very rude and said yes you have to ask at the time of ordering which I stated that we had!! The waitress confirmed this and went to remake the sandwiches. She arrived back at the table with only one sandwich as they had rand out of white bread! I asked for a refund and was driven one. My point is the waitress was fabulous, very attentive and apologetic for the delay and mishap. She seemed to be dealing with other peoples mistakes. The man was rude, didn’t care less and made us feel uncomfortable. Brought our coffees over, stating one shot lattes which wasn’t what we asked for but we accepted having waited a while. We in that time had moved tables as our dog was in the walkway and we found a table where she wouldn’t be in the way. I explained this so out food didn’t go to the wrong table, he said ….we’ll yes….I did notice!! Rude and arrogant! We’re not visiting again! You are ok if you just accept whatever they bring to your table.

We visited this cafe twice during our trip to Wells, firstly just for a pot of tea we enjoyed a relaxing time in the lovely armchairs, then back for lunch, the jacket potato with beans and the ham salad were fairly priced and enjoyable. We will return if in Wells again

The location of this cafe - just near the entrance to the Bishops Palace, makes it very attractive to visitors - with the end of result of it being very busy at times. When we arrives, there were non-socially distanced queues snaking out of the door and service point. So, we decided to do the gardens first. When we came back, we got a table straight away and the staff were pleasant and helpful despite the busyness of the day. Food was well prepared

Called in at lunchtime after a concert, not our first visit but we hadn't been in for a while. I had something already prepared, my husband chose to order hot food, fish chowder - big mistake! We sat down with drinks and my food and waited. And waited. And waited. And waited. A woman who'd ordered the chowder just after us went up to the counter to complain, and I suggested my husband did too. Within a few minutes the woman was given chowder - presumably actually that originally ordered by my husband. And we waited. And waited. Just how long does it take to heat a bowl of soup?? I'd finished by this time and also complained at the counter to the young staff gathered there for a jolly good chat. The young woman I spoke to made it clear she wasn't the slightest bit bothered by the dreadful service, and could not care less. Then the soup arrived, hardly worth the wait. Half an hour wait for one bowl of soup? As we left, I complained again to an older woman behind the counter, and said we would never return. She really did seem to care, and I wondered if she had been working there awhile and seen standards drop so low, as it used to be good. Many places in Wells, shops, cafes, attractions, even those attached to the Cathedral, only want the tourist money and have no interest in good service and repeat business. We will never give them another penny. Fortunately there are good places too.

It's really gone substantially downhill since the days when it was in the cloister. Instead of whole, hot, homemade quiches with a selection of lovely salads, there's now a pre-prepped slice of cold quiche wrapped under plastic film with a sorry looking side salad. Also, visited at midday in the week and there was only one sad looking dairy-free fruit cake in the cakes and sweets. Really pathetic in this day and age. Out of the four proper cakes, none were dairy-free. My partner (who has a dairy allergy) settled on a packet of crisps. Can't imagine coming back again. A sorry decline for what once used to be a superb cafe. Worth noting that the café on the market place had a good selection of dairy-free cakes. If they can manage it, I'm not sure why the cathedral can't.

Lovely café, very clean with pleasant staff. We had a delicious quiche with salad followed by delicious apple cake and really good coffee. We always eat here when we visit Wells.

We visited The Cathedral Cafe today It had a great buzz and friendly atmosphere The cakes were delicious. (and home made) Loose leaf tea is full of flavour Staff were attentive and friendly Would definitely recommend

Lovely food and reasonably priced. Welcoming staff too. Loved the vintage tea sets too. Enjoyed tea and cake.

Polite service good range of food, view across the green to Cathedral Front and buildings facing the Cathedral

Went here for lunch, had a sandwich, coffee and was then tempted by a Cathedral Cake, and so glad we gave into temptation! It's an incredible cinnamon bun and truly delicious (and definitely not good for a diet!). Thank you for a lovely and reasonably...

Visited here on Saturday with 2 friends, because I had been pleased with the cafe previously. Doubt I will ever come here again now. The service was painfully slow - 15 minutes for a pot of tea to appear and nearly half an hour for...

We only ordered 2 teas and cake… they managed to lose our order.. extremely unapologetically citing a problem with the till and didn’t even offer a refund. It’s such a shame .. we don’t come here often but every time we come the wait for...

We have be coming here for years after visiting the cathedral to light a candle for my dad . Today we had 3 toasted cheese and ham sandwiches , no salad or nothing else for £5 EACH , absolute rip off . Nearly £23 for...

Wife and I visited this morning for a hot chocolate after attending service at the cathedral. Three staff behind the counter who seemed completely uninterested in serving anyone. When our drinks finally arrived there were no spoons and the cups and saucers were covered in...

We wanted to have a hot drink to warm up after exploring the Cathedral, and this cafe was perfect. Great choice of cakes, my free from lemon cake was one of the best I've had, and husband said his carrot cake was the best he's...

Bizarre ordering system - staff standing around behind the counter but would not serve you with cakes etc. Had to queue up at a single till and place your order. After ordering and paying, waited 10 minutes for our order to be brought to the...

We had the morning madness, large tea cake, butter and mugs of tea and coffee. Great value. The staff were very helpful and tables were labelled when they had been sanitized. They had trouble with the card machine but cash was find. It was very...

Clean and bright cafe with a simple snack menu. The Tomato and Red Pepper Soup that I had was absolutely delicious.

We've been using this friendly, good value little restaurant for decades. The staff are as excellent as ever. I know what the recent reviewers mean about the current food offering. However, to all those people new to Wells: please understand this is all about Covid...

To be honest, I shouldn't have bothered but my ma and I were tired and thought a drink and cake would be nice. I ordered a scone (jam and cream) with tea which for me was a disappointment. The scone was very hard and broke...

In need of refreshments and a bit of a rest from our busy day of sightseeing, we opted for the cathedral cafeteria away from the hustle and bustle of a very busy Wells on a Saturday afternoon. The staff are courteous and welcoming, taking C19...

The staff were attentive and friendly. Unfortunately the pre-wrapped slices we ate were poor quality. What a shame.

Average fayre, my wife chose sandwiches, I chose the ploughman's lunch. Sandwiches were fine, nice bread too. My ploughman's was good, but for the price I expected ham with it. The service was good, meals out in a short space of time.

Finally - We Got Our Tea Cakes! In September, we visited the Wells Cathedral, and the Cathedral Café. On our previous visit, our friend had miscalculated how much time we would spend in the Cathedral, and we missed the famous Tea Cakes at the Café....

The cafe at wells cathedral is a lovely place for a light lunch. We had the carrot and ginger soup. It was homemade and delicious. The choice is not big but it is all very nicely presented and reasonably priced. The staff are helpful and...

Lots of choice for all tastes. Freshly made sandwiches and a good choice of dishes and beverages. Large area for seating.

Having had a lovely walk around Wells, we called in at the cathedral cafe. The seating area was very large, and there was plenty of room and seating We had 4 coffees, 2 cheese scones, which were delicious, a toasted tea cake which was very...

Pleasant area for a cafe. Staffed with cakes but limited hot food. Prices reasonable and staff trained. Plenty of butter sachets with hot toasted buns.

Called here for a coffee and scone. Very busy but lovely staff and tasty scone. Perfect for a pit stop before visiting the cathedral.

I have reviewed this under Cathedral heading but to reiterate, far too expensive for what you get, there was a huge fly under the clingfilm on one of our selected plates! Staff were clueless and if we hadn’t been so hungry we’d have gone somewhere...

A fine place to eat, but what a shame that there was no option to have a wholemeal sandwich rather than one in tasteless white bread! My wife WAS offered brown bread for her ‘’toastie’’ though!

We headed up here when visiting the cathedral and found that they had a free refill offer on, as it was after 2pm. Many of the tables hadn't been cleared and they seemed short of staff. The tea was ok - you can't go wrong...

Having used the café in the past we were interested to see how it would be now that it has moved location within the Cathedral and been updated/modernised. The café is bright and clean looking but has lost the atmosphere it once had. The door...

We popped in here for a bite to eat for lunch before visiting the cathedral. It looked inviting on the way up the stairs so we found a table. The only one available had already been used and the dirty dishes and food remnants on...

Perfect place for a coffee and cake before or after visiting the cathedral. Modern, Scandinavian decor sits well with cotswold stone.

On a positive note the staff were extremely helpful, friendly and efficient. A reasonable selection of drinks, sandwiches, cakes,etc. Perhaps best to turn a blind eye to some of the prices (eg £6 for a toasted sandwich ) as I assume profits help maintain the...

We decided to eat at Wells Cathedral Cafe being it was close and convenient. It is cafeteria style service, we grabbed a baked potato, salmon and cheese sandwich, and a scone. Price and serving size were average. Not a memorable meal or experience, would recommend looking at other local options if you have the time.

On a lovely warm and sunny Sunday I went here with my son and daughter-in-law, we visited the Cathedral first and enjoyed the visit as always. I do live in Wells so a visit the the Church of St Andrew aka the Cathedral is not much of a trip rather more a short walk. BUT we decided to have a snack and should really have gone somewhere else! My son paid and even though it seemed excessively expensive, he didn't check what he had paid. I returned the next day and wrote down the prices (often hidden on boards near the propducts). I turns out he was overcharged by £12.90!

We sat outside and had a cream tea. The scones are about the best ever, the teapot holds a lot for one, cream was nice and the jam a bit ordinary. The prices seem steep but looking at the portions you could probably share a sandwich. The staff were ok but could have been friendlier. Do not miss this little gem.

Este café es perfecto para terminar tu visita a la Catedral pues supone un alto en el camino mientras ves Wells y si hace frío, como era mi caso, te recompones con un bebida caliente antes de volver al exterior. Esta perfectamente ubicado justo a la salida del recinto.

Very, very disappointed with how things have changed here since our last visit a year ago. Profit and convenience over quality. What was once a good value treat lunch no longer reflects the home cooked fare that attracted us here. It is still, I’m sure homemade but now lacks the extra touches. Prices now no longer as competitive when you compare what else is widely available in Wells itself. Farmers’ market fare far superior if you don’t mind eating outside.

A group of 7 of us visited at 10.30 am and the café was quiet but the service was very slow. My coffee was lukewarm which is not acceptable when paying £2.80 for it. When a second member of staff appeared I asked for it to be warmed in the microwave and it was done quite grudgingly. There are many alternative places for coffee in Wells which are better options. I fondly remember the old restaurant in the cloisters which was very close to the Cathedral and much nicer atmosphere.

Cup of coffe and a piece of cake. Very busy at thr time, so well used. Not overly pricey. Hot food and snacks avaiable.

They had a meal deal, quiches, sandwiches and good soups when we visited. the cafe is upstairs, but there is a lift if you cant do stairs. Great food at a reasonable price. they also offer water bottle fill ups.

Had coffee -2 mugs after 2.30 pm -free top ups. Good home make Bakewell tart. Pleasant café up stairs-there is a small lift.

Visited after wandering around the Cathedral. Had a lovely coffee and delicious simnel cake!! They had a really good selection of cakes, scones, sandwiches etc, which all looked really yummie

While visiting Wells Cathedral with a good friend in September, we stopped into the Wells Cathedral Café for Tea Cakes, while on the way to the Cathedral Shop. Our friend, who was doing a fabulous job as our “tour guide,” made the only mistake of the week – the Cathedral Café stops serving Tea Cakes, just before Noon. So, no Tea Cakes (which our friend claimed were fabulous) for us, but the staff was very nice, and offered us other menu items

Great coffee here and plenty of cakes and pastries. Nothing more substantial for lunch when we were there though.Friendly staff, spotless loos.

What a treasure of a find, the staff are wonderful and the fresh food available for a cafe is outstanding, fresh flowers on every table and competitively priced, we had been to Blenheim Palace the previous day and the cafe food was overpriced and terrible.A HUGE BONUS also plastic free all drinks in bottles or recyclable tetra paks, what a plus that everyone should be following. Cannot rate this highly enough well done to all who are responsible. Oh and excellent coffee

We came in for a quick lunch from the calligraphy exhibition opposite and enjoyed a toasted sandwich and a scone and sandwich. Very clean, very nice food and a good cup of tea.

Have visited this cafe before. It is an excellent facility accessible with either wide staircase or roomy lift. Tastefully presented eating area with views over the Bishop’s Palace.

Visited the cafe for a reviving coffee and treat......try the delicious sugar, fat, egg and dairy free fruit cake, I got the recipe.....yum!

Visited with my friend. We both had red pepper and lentil soup with a cheese scone. Soup was scrumptious and it was one of the best cheese scones I've had. The staff were friendly, the cafe clean, it was a lovely area to eat.

There are much better cafes in the town center. The food was not very good and the tables were not cleared when people left. We would not go back.

this is very confortable to have lunch or a smack the cheese toast jacket potatoe excellent the staff very helpful keep up good work tony mbe

Really liked it here with ample staff and very clean. So good to find somewhere where tables are actually cleared and everything about it screamed Quality.

we stopped for lunch yesterday, it wasn't terribly busy but the service was very slow at the counter, then for the food to come out. my husbands soup was cool and had to be returned. the food was very tasty however.

It was clean and new with a limited menu. I very much enjoyed my cake and my chicken ham & leek pie with vegetables. the staff were friendly but seemed pre-occupied on my visit. As a visitor I was not greeted and not served until I had made a point of asking [It was quiet with at least 2 members of staff on duty] the layout of the server is not clear to a new visitor arriving in the room. These are things easily remedied. Ivery much enjoyed my meal and my brief conversations with the friendly Wells folk eating there.

After walking around Wells we decided to return to the Cathedral Cafe having seen their menu board advertising salmon sandwiches with scone, jam and clotted cream for £6. We went to the counter and ordered only to be told we don’t do that anymore and the salmon sandwich on its own would be £5.50 let alone the scone etc. Again explaining it is clearly advertised we still got the same answer.

This lovely cafe just gets everything right. We went with our toddler and dog and all were cared for wonderfully. The food was outstanding - not fancy, but the basic things were such high quality: home made poppy seed rolls, warm cheese scones, delicious bread for sandwiches, good quality cheddar and lovely cakes. Everything came with great customer service and a smile and well priced. Highly recommended!

Called in this place on a Sunday afternoon and it is upstairs and is got to via a separate entrance, there is a lift apparently if needed

When visiting the cathedral we called in for a light lunch, the lunch menu was varied both hot and cold choices. My friend and I opted for a toasted sandwich.

Architecturally a missed opportunity. No views, a bit claustrophobic. A canteen atmosphere that lacked charm Food ok but would not go again Try the Bishop's Table at the Bishop's Palace for the real deal

We visited the cafe after a tour around the cathedral. It is upstairs beside the entrance but there is a lift for buggies and wheelchairs. We had lattes, toasties and a delicious slice of apple cake. Good selection on the menu. We sat on high stools looking out over the entrance to the Bishop’s Palace.

Friendly staff, good range of meals, and a lovely setting. Every time we come to Wells we visit this cafe. Highly recommended.

Had a toasted cheese and tomato sandwich plus fruit scone. Coffee was good likewise toasted sandwich. Scone may have been slightly dry but adequate.

As weather so warm decided to have a drink, well lit and nicely decorated. Oh discovered Cathedral Buns, absolutely Yummy!! Like a Rock cake, Belgian bun combo. Not available all year round, shame. Prices really like anywhere else tourist based.

We were looking for a quiet place to have some lunch after visiting the Cathedral and wondered into the Cathedral Cafe. We just missed the time period for hot food as they stop serving hot food at 2:30 and we arrived about 2:35. However, there were salads and sandwiches available. We enjoyed the Cheese Scone. It was very tasty. The bread on the cheddar sandwich was a bit dry. But, the homemade cakes (made by members of the congregation) were excellent.

Good service, friendly staff, great tasting coffe & hot chocolate. Spoilt only by the fact that neither drink was very hot

A good spot to meet up with family coming to Wells for the day from various places. No-one seemed to mind that we were waiting. Very friendly service and good coffee and tea. A very nice cafe (also does lunch, although we didn't sample this) and quieter than some outside the cathedral close. Toilets and a lift are available.

After a walk around the Cathedral, a cup of tea & cake was ordered lovely tea and tasty cake, clean and tidy would recommend.

Cathedral platter for lunch at £8.95 was a mixed bag. Very nice cheese scone with unusual and very tasty chorizo jam. Tiny bit of salad and coleslaw.

The café is situated in the grounds of the Bishop's Palace. There was a varied menu which was sourced primarily from local suppliers. It was a lovely setting with indoor & outdoor seating. The food was of a very high quality and the staff were very friendly and helpful.

Although busy and obviously popular, service was prompt and the tables cleaned and tidied quickly. Food available ranged from snacks and cakes (I can highly recommend the cheese scones) to light meals. Good choice of drinks. Excellent.

Popped in for a quick snack before going in the Cathedral. Had iced coffee & a danish pastry my husband a latte & a belgian bun both were delicious,a nice area to sit outside & friendly staff along with reasonable prices makes this cafe well worth a visit

We just spent 10 days in Wells last month and fell in love with the town of Wells and especially the cathedral. The cafe was so cute inside with wonderful views of the outside. The carot cake was to die for as was the lattes!

We were here for tea and cake towards the end of the day, and we found it very comfortable and inexpensive. It is always good news if an establishment provides gluten free options as a matter of course. The staff are pleasant and helpful. One slight down side is that there are plenty of windows, so light and airy, but it is not possible to see out when seated at the tables

This is a lovely room with views over the cathedral and bishop's palace. Cafeteria-style service, with hot food prepared to order and brought to the table. The seafood chowder at £6 was great value and really tasty.

Had lunch for 4; 2 adults & 2 kids. Approx £30. Food was hot and tasty, kids loved the seafood chowder so much that they had seconds! The staff were friendly and went the extra mile, even though they were clearly rushed off their feet with a coach party. We’ll be back

Stopped off here just to grab a coffee and a snack. It’s reasonably priced, the staff are very polite and welcoming and the menu had a good selection of food on offer.

This is a good coffee shop and the homemade cakes are excellent. Friendly service and plenty of indoor and outdoor seating. Dogs are welcome in the outside area.

Modern and near the shop. prices were fine and food tasty. free water on supply. View across to Palace from stools. worth visiting if you are in the cathedral.

We visit this cafe when in Wells shopping (can be busy on market day) of a week day . The staff are very welcoming , polite,pleasant and helpful which help to create a relaxed enjoyable and warm feel to this cafe .Seating is basic but comfortable and not cramped - window seating with good views (we like the view towards the moat and Bishop’s Palace).

We enjoyed our afternoon teas in a clean but relative spartan dining area. The staff were courteous and efficient. Prices were a bit steep but not so that they could be described as "overpriced" There are comparable refreshments in the area which are better value for money.

A lovely light, bright and airy café that serves tea (various), coffee (various), cakes, light snacks, toasted sandwiches, salads, home-made soup. All at reasonable prices. The staff are happy and friendly and very helpful. Although the café is on the first floor, there is an access lift for push-chairs, wheelchairs and other walking aids. There is also plenty of room between the tables to negotiate you way to a seat.