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3.3

Based on 97 opinions finded in 2 websites

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Nº 392 in 469 in The Vale of Glamorgan

Nº 20 of 22 Chinese in The Vale of Glamorgan

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score

comment_iconOpinions

I called at 6.05 and asked for a collection ASAP. Was told it wouldn't be ready until 6.45. I arrived at 6.55 as I know the time they say to come is always at least 10 minutes too early. I paid £30.20 on arrival and at 19.40 was still no sign of the food. Asked for a refund as couldn't wait anymore then was told I hadn't paid. Then she realised I had paid but they couldn't do a refund on the card only via bank transfer. So I left minus £30.20 and with no food!

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Greg N . 2024-10-26

MORE AT TripAdvisor

Best orders I've had have always been between around 7-9pm on weekends - honey seasame chicken is great.

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Luke Sargent . 2024-09-02

MORE AT Google

Ordered from here read reviews while waiting. But it was absolutely spot on, top notch. So much scoff also was given a freebie soup. Tbf spent over 60 notes, but it was bang on.

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Matt Taafe . 2024-09-01

MORE AT Google

The kid was very friendly and polite however the food was probably the worst Chinese takeaway in the entire world . It was very soggy and the rice and chips were really poor quality and the chicken balls were chewy and when we bit into the chicken balls the chicken just fell out of the batter . If I had a choice between that Chinese or bowl of soggy cornflakes I’d probably pick the cornflakes .

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Adam Hesketh . 2024-01-27

MORE AT Google

Always fast, friendly and delicious.

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john horn . 2023-12-25

MORE AT Google

Guy at the front desk was a rude kid called Kenneth Chen who swore it me and pissed in my curry. Curry was wattery!!!!

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tom l . 2023-11-30

MORE AT TripAdvisor

I found the young boy very polite and kind

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Huw Curtis . 2023-10-16

MORE AT Google

Best food I’ve tasted not greasy like most Chinese’s. Service is amazing and the lady that runs the shop is so kind and often delivers food herself with a smile to regular customers. Highly recommend. Really filling for a reasonable price!!

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georgia s . 2023-10-15

MORE AT TripAdvisor

Ordered food for delivery and it came all wrong! Rang back to tell them and they just ended the call on me and was very rude

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Em Bowes . 2023-10-14

MORE AT Google

Won't go there no more because I looked at the menu to order our family meal , and it was £6.80 more when I got there , she laughed znd said "that's last years menu on our website", so I laughed and said "I'll get my Chinese elsewhere from now"! Bloody quick enough to take your money off you. Follow up to your reply: Because you havent put an updated menu for this years, how will anyone know your current prices. Its a joke! Just on the the single page you put on your omelets are £1 and even £1.50 more than last years , serenely more than 20p ,

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Darran Fitzgerald . 2023-08-20

MORE AT Google

Food wasn’t what we ordered. Asked for the ‘free’ prawn crackers advertised on their menu and we were told we had to pay for them as we had a drink with our meal (?). Customer service was very poor and we were overcharged. 2 stars because the food was mediocre.

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Joss Hopkins . 2023-05-20

MORE AT Google

Love this place for munchie boxes usually go for number 2 always amazing.. tonight however I went all out for number 3 ...£20 and tbh wasn't as good as usual and no mini spring rolls?

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Jayne Bennett . 2023-04-06

MORE AT Google

If I could give 0* I would! Waited nearly two hours after paying £5 delivery and told we HAD to pay cash for our food to arrive watery with no flavour and chips that seemed as though they were old! I called and explained as a returning customer that I was not happy and was offered a £6 refund for an order that cost just under £30! They also hung up on me multiple times and the girl on the phone was very rude! I said that the delivery driver could keep his money as it wasn’t his fault but I just wanted the amount for the food refunded.

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Chantelle Williams . 2023-03-24

MORE AT Google

Waited nearly two hours after paying £5 delivery and told we HAD to pay cash for our food to arrive watery with no flavour and chips that seemed as though they were old! I called and explained as a returning customer that I was not happy and was offered a £6 refund for an order that cost just under £30! They also hung up on me multiple times and the girl on the phone was very rude! I said that the delivery driver could keep his money as it wasn’t his fault but I just wanted the amount for the food refunded.

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Chantelle W . 2023-03-24

MORE AT TripAdvisor

Just moved to Barry, food was very bland, curry was watery, ribs are meatless and sauce non discript, mixed meat rice was disgusting, chips were reheated, overall I’d avoid this place and certainly will not order again, the only Chinese open on a Monday should have given me a clue!!!!!

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Tony j . 2022-12-26

MORE AT TripAdvisor

Ordering food to be delivered , opened the door as usual and I swear when he was going back to his car I could see a snake on his dashboard moving. Rang the restaurant they didn’t believe me and won’t do anything about it . Why does he have a snake near my food ?

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Stacey J . 2022-07-11

MORE AT TripAdvisor

Clean, hot tasty food and ready very quickly. Thank you

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Anita lewis . 2022-04-21

MORE AT Google

Best Chinese in Barry. Fresh and tasty.

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Sarah Leeves . 2022-03-03

MORE AT Google

We ordered a box special for 2 .plenty of food enough for 3 or 4.lovely and hot and extremely tasty. Would definitely get another

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Jayne Farmer . 2022-01-13

MORE AT Google

Fabulous food, massive portions and wicked extras, amazing flavours and great delivery time! Will definitely recommend and order here again!! Thank you 😌

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Jess Brocklehurst . 2021-12-30

MORE AT Google

Really nice food, friendly staff, always busy which is a good sign

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MATTHEW Birch . 2021-12-24

MORE AT Google

Very, very poor. Ordered just after 5 on a Monday and decided to cancel at 6:25. Was given a load of drivel and excuses. Was told the driver ran out of petrol!!! One job, that's all they had. Finally got my point across and told them I wouldn't accept charges for the delivery driver because they hadn't delivered. 10 minutes later the driver rocks up. I told her that the order had been cancelled and she dropped the food on the floor anyway and became rude and mouthy. I will never use this place again and I suggest that if you don't want to be lied to and have your patience tried to the limit then don't bother.

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Anthony Sweetman . 2021-11-29

MORE AT Google

Just wasted 20.40 on the worst Chinese meal ever

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Dean Caddy . 2021-10-16

MORE AT Google

Lovely staff and great food. Only thing I would say negative about this place is that they often tell you that food will take a certain amount of time until you can collect and it takes a lot longer... in my experience you're better either pre ordering for later on in the evening or ordering early!

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Charlotte Strongman . 2021-07-15

MORE AT Google

It is top quality food staff is super friendly i always recommend them

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Colin Purnell . 2020-12-26

MORE AT Google

If I could I'd leave 0 stars. Food we ordered was horrible Chicken was slimy tasted gone off Rice was hard and over cooked Noodles were stuck together Sauce was just stuck in the pot When I phoned to complain they offered me a new meal I said i wanted a refund and she said boss has gone home she can't do a refund ring tomorrow. So I did. And an English woman answered and told me it was the boss you was speaking to and she won't give u a refund. When I went to shop to complain the chinese boss was bad mouthing the lady who answers the calls to another customer. Never order from these guys!

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Lizzy Morrison . 2020-12-13

MORE AT Google

Good food at good prices, fast service, the ginger haired delivery fella is sooo funny he has us in hysterics. Highly recommended

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Joanna Cottle . 2020-11-21

MORE AT Google

Left waiting over 2 hours for a Chinese rally bad service, food when arrived was Luke warm 2 stars is generous

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Jeff Preece . 2020-08-03

MORE AT Google

The worst Chinese I've ever had! Everything about it was vile. Wouldnt recommend at all! 🤮.

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Ryan C . 2020-06-20

MORE AT Google

Ordered over the phone and the lady was very pleasant in all fairness and the food tasted great tbh, however paying for it today as me and my friend who ate your food last night have both been very ill today we only had small portions of other things during the day, but no foods that could really give us dodgy stomachs. I've experienced food poisoning before and this feels very similar. I m a little worried others may have been offered as out food was done in 15 mins and we ordered quite a lot of meats as we are trying to eat a lot whilst training. Very disappointed as this is a previous regular of mine.

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Callum Taylor . 2020-05-05

MORE AT Google

Today was our first order from Champagne and we'll definitely be returning. The food was delicious, portions were generous and delivery was prompt. The lady taking our order was very pleasant and helpful. No complaints at all.

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Cheryl Lee . 2020-03-14

MORE AT Google

AMAZING FOOD,DECENT PORTIONS AND FRIENDLY STAFF ,EXCELLENT DELIVERY ALSO,WOULD DEFINATELY RECOMMEND 👍👍👍👍

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joanne morgan . 2020-02-04

MORE AT Google

Food is awful, they steal recipes from other Chinese restaurants. The owner is a nasty piece of work too. Much better Chinese food elsewhere.

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Dan Jones . 2019-12-12

MORE AT Google

Ordered a few times now and always delivered jhot, prompt and great tasty food everytime waited to see if it had consistency in the quality and tast abnd it does with great friendly staff too.

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CBHSoft121 . 2019-07-21

MORE AT TripAdvisor

The food was really tasty and staff were very polite, helpful and friendly. Would definitely recommend this Chinese takeaway to others!

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hreviewerh . 2019-07-18

MORE AT TripAdvisor

Food came 2 hours after we orderd & was all shoved in one bag and sauce all over the place so phoned to complain and the manager was so rude! Blaimed the delivery driver and wouldnt sort the issue at first! Made her make us a new order or for a refund and she told us we could have new food and would get £10 refunded if we took the bad review off facebook! They also have there 8/9 year old son working there taking orders & payments!

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Jess Hewitson . 2019-04-14

MORE AT Google

Really good to know that you are up and👇 the stairs and you are not going to poppadom! Choi 3 forms life hydro cargo oxo

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Liam Blackmore idibidi100 . 2019-01-09

MORE AT Google

Waited two hours for food when was told one hour! Food is normally pretty good from here but not today!

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Lisa Jane . 2018-12-24

MORE AT Google

Great quality of food, excellent customer service. Everyone who works here are very friendly. Highly recommend.

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Ashton Laura . 2018-12-11

MORE AT Google

Friendly staff and delicious food.will recommend?

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Sarah Bailey . 2018-09-30

MORE AT Google

Very disappointed. Not 100% sure the chicken was fully cooked and the rice was almost black? Prawcrackers were soggy and had no flavour. Sweet and sour chicken was chewy. Gutted as me and my mum were looking forward to a rare occasion takeaway, that it is not cheap. On the + side, the dog enjoyed it :)

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molly frost . 2018-09-21

MORE AT Google

1 out of 5 meals all wrong except 1..... what is going on? I used to have regular meals When I phoned to complain was offered a free curry then a 20 % discount .. plus lots of shouting at chef....I put phone down.. don't think so .

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Chad C . 2018-08-27

MORE AT Google

1st time ordering from this chines, the delivery time was good, the food hot and tasty especially the crispy beef and bbq spare ribs! Will definitely be ordering again

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Clareb731Gill . 2018-08-26

MORE AT TripAdvisor

Good food fast service and hot can't be beaten

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Clive Ford . 2018-07-18

MORE AT Google

Always ordered from them and never had a problem up until recently when a few people I know have gotten sick. Terrible customer service when issues brought up.

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Corinne Williams . 2018-06-30

MORE AT Google

Love this chinese take out its always our go to the food is always amazing love the staff and they always give quick service

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Emma Hopkins . 2018-05-17

MORE AT Google

Lovely food, smoked chicken is very delicious and my delivery was on time!

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Georgia Phillips . 2018-04-27

MORE AT Google

First time ordering from this Chinese, I was really impressed, even in the trays the portions were large. Served hot and quickly. Would recommend to to anyone.?

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Gabby Thorne . 2018-04-06

MORE AT Google

Took over an hour and a half to get our food, and when we called to find out where our food is she hung up the phone and once the food did eventually get here it was cold a watery. I will never be ordering form here again

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Andrew Speed . 2018-03-25

MORE AT Google

Food alway good but was luke warm orderd at 5pm for delivery at 7 30pm was 30mns late a bit better than the last time was over1hr late .wont be useing them again they always got a good excuse.

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Reginald Forse . 2018-03-10

MORE AT Google

Took over 1.5hours this week very poor delivery service dont know why

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Glyn Jones . 2018-02-15

MORE AT Google

Two and half hours delivery time, didn't answer the phone once when trying to find out where food is so we gave up and assumed they forgot, when the driver got to our door I said I didn't want it anymore cause we already cooked something for ourselves it took that long and he said well not our fault we were really busy, I'm sorry but noone is that busy, never again

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Tricky Gaston . 2017-12-26

MORE AT Google

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