chaiiwala ️Preston in Preston

Nothing wrong with the service and atmosphere but the bun kebab’s meat has weird smell that messed it up for us. Apart from that not the worst experience though.

Good ambience and good place for evening snack with tea

The quality of tea has gone downhill. I understand that they just add hot water to pre-mixed tea powder, but atleast mix it properly! Ambience has also gone downhill, dirty, nobody seems to care about cleaning the tables. Just surviving using the brand name. Avoid. Preston has better options for Chai.

Rich delicious menu. Great staff in Preston.

Brilliant stop off for breakfast on way to moor park event. Staff very friendly, helpful and recommended pink chai latte, which was fantastic. All good was flavoursome, well cooked and presented. Definitely will return thank you.

The way to Preston pop in to have there chaiwala

Very lovely experience and also clean ,I would like to bring my friends next time .

Lovely little find in Preston. Wonderful service from friendly staff and the food was absolutely lovely. We had the masala chips and a kebab roll, they were so good! I also recommend the new iced pink chaii matcha and the sugar donuts too 😊 its very modern and clean. No complaints from us! We will certainly be visiting again!!

Madhu is the man, he makes this chaiwala branch something else. High quality service from himself always.

Thanks Madhu, Food u served was hot and Amazing, will definitely see u again Keep giving your best service

Had butter chicken wrap tonight. After half an hour start having gas problem. Then after 2hrs loose motion. This is second time I went in toilet after Butter chicken wrap... still I am not feeling well. 0 rating. Guys just keep it to Tea only rest all looks ready made. I am a taxi driver and my night wasted!!!

Samosa was just burnt. 0/5 Chai was 3 out of 5. It was not 'Karak' though. The chana masala was bland. 1/5 The daal was stale. I wish I could send a smell with the review. -5/5 Unfortunately, I paid extra for one of these. Omelet was fine but I ordered it with extra cheese and onions, which were definitely not good in taste. 2/5 Being an Indian and having experience in the food business, I know what these items taste like. Please do not serve such food, specifically not in the name of breakfast which can begin your day by ruining it. I ordered from this restaurant because of the overall ratings, so I was excited to explore the dishes. Somehow, it turned out to be a well-taught experience. Overall ratings: 1/5 (1 for the hope)

Really tasty food and great service! Will be back soon!

Madhu was excellent and the food was delicious 🤤

Great food prepared at this chaiiwala compared to other chaiiwalas that I have been been to. Madhu has put in a real effort to make us happy customers.

Great service by Madhu. Such a hard working guy. Loved the food and atmosphere. Will definitely come again.

Had chaiwala from preston branch. Madooh who served me was amazing. I loved his customer service. I wish more people were like him in the food industry.

Amazing, delicious fantastic veggie options 😋

How can I convey my experience? It left me completely shattered for the entire day, and I had to make three trips to the restroom.

I am from Glasgow and on a journey to blackpool. Chai wala is an amazing taste and feels fresh and food wise in blackpool. I had a Downtown Grill in blackpool halal and which filled me up with delicious 😋 food. Thanks to lookafter us..

I visited chai wala in Preston and the service was great and sat inside and enjoyed my Karak chai and omelette bun. The young Indian guy that served me was very pleasant and just wants to mention that he is great asset to the company and keep up the great work.

Chai spot on, kebab roll was too hard to chew.... got it replaced but same story

Service and food were amazing. Shop was clean and staff were very professional.

Tasty food. Clean store. Great service. Can’t go wrong.

Excellent and friendly service. Just a shame there was a strand of hair in my Desi Chaii. I won’t be coming back.

Excellent service and delicious food.

First time coming to store. Good service and good food by Madhu

I ordered just now for desi breakfast ,there were lot of hair in our omelet which was so disgusting ,have to throw all food .I assume all who are dining are well

Worst ever service every time come here always take 40 to 45 minutes for our order Table never clean we waited 30 minutes for clean table

Service is terrible I’m giving this review not based on first or second visit been there couple of times the guy who is named MADHU SONNA he was very very rude and his way of speaking is like he was the CEO of all Chaiwalas around uk and he speak in his own language with his colleague which we won’t understand he was scolding us or talking or taking the order lol I have been there last week even my friend thought the same the food we always loved but I think services must be improved and maintained the standard. Thank you.

I recently had the pleasure of visiting Chai Wala Preston and I must say, it was a fantastic experience. The food at Chai Wala is simply outstanding. From their delicious chai to their flavorful snacks.Not only was the food exceptional, but the cleanliness of the place was also remarkable. The restaurant was spotless and well-maintained, creating a pleasant and hygienic dining environment. The staff at Chai Wala were friendly and attentive, ensuring that every customer felt welcomed and comfortable. ❤️

Loved in the area for 2 years now and spotted this place early on, but for some reason never visited. What a mistake. Today was the day we stopped for lunch and it was superb, great flavours with great prices. We will be back

Great food and amazing service by Madhu. Amazing. Will definitely return.

Great food and lovely service from Madhu. Highly recommend and will return.

A beautiful brunch with family whilst on a short trip to Preston. A much better experience compared to other branches of the franchise.

Very nice dishes such as the shamshuka ,and lovely portion of pani puri,would upload but it was so yummy i ate it all

I regularly visit Chaiiwala for lunch and it is always delicious. The service is impeccable and Mon is always knowledgable and friendly. Love it!

Excellent food, great flavour. Menu is amazing. Coffee to die for. Our new breakfast place

Food was nice, madhu was very kind and respectful whilst serving me and my pal, definitely a go to for a cheeky breakfast.

Always brilliant service from Madhu

Good service and very good user friendly here around. Of course food is delicious.

2nd time eating in at this place and it's much better than any of the other chai wala branches we have dined at such as rochdale. Service was on point, by Modu and auntie - a credit to the company

Very good food, and nice staff very welcoming will definitely be coming again

The staff at Chaiiwala epitomized hospitality. From the moment I stepped in, I was greeted with warm smiles and genuine enthusiasm. They patiently guided me through the menu, offering recommendations based on my preferences, and ensured that I felt right at home throughout my visit. Their attention to detail and commitment to customer satisfaction truly set them apart

always have an amazing experience grabbing a quick bite from chaiwala

Everything nice, great vibes to be here for eating.

First visit, delicious food with authentic South Asian taste. Kind and helpful service by Madhu explaining the dishes as it was the first time. Cheese omelette, parata, roti, chana curry and paneer chicken rice were really good.

Our first time at Chaiwala Preston and it was a lovely experience. The food was sublime. Our server Mr.Madu made us feel right at home. He introduced us to the dishes and gave top recommendations. Highly recommend the desi breakfast, especially the nasal omelette, also the butter chicken rice bowl as well as the superb karak Chai. Will definitely will visit again, for the great food and the warm atmosphere that reminded us of home. For a moment we forgot we were out of south Asia.

Love the aesthetic of this place. The food is incredible. The staffs are very welcoming and nice.

Excellent service and delicious food! Madhu recommended the veggie burger and it was delicious, will be coming back very soon

Nice place to hangout with friends with good food especially omelette wrap and chai.

The food is exceptional and the karak chai is the star….but when we visited the shop today there was a guy and he was taking the orders, I asked him what cake it was in the display even though it was written pink chai cake…he said its a sponge cake and then in an intention to correct his mistake he said it was pink chai cake and it is good with pink chai..i dint undsratand what he said initially..and kept quiet, asked him if we could bill the order..he got triggered our response and said i am saying something to you and you are just ignoring me and he was quiet angry with us…and we tried to explain the situation to him but he kept making a grumpy face to us till the end,untill we collected the order, it was definitely not a good experience…….chaiwala has its own legacy, just service is a bit lagging….if staff were given training for better quality service..this place would have a different vibe

The karak chai hits the spot, and they've got a good mix of traditional dishes to choose from. Reasonable pricing and good seating available , making it a decent spot for a casual bite.

Such a nice place to dine in and enjoy local taste of tea, their place is welcoming and gives you nostalgic feeling.

Used to be my Fav chai place in preston, used to go there twice a week. Now for the last 3months their standards of Karak chai are compromised. It's very diluted now. Very watery. Chaiiwala guys please look into this as a meter of serious concern. Thanks.

Had our first visit to chaiiwala yesterday 6/2/24 & it was great. The food was delicious & reasonably priced, although we underestimated the portion sizes. The staff were lovely & very welcoming & helpful. We will be back.

Food came earlier, food was nice had masala chips and kebab roll with the limbu pani, good quality food would recommend

Mandhu is good man and learning sign language for access to deaf peoples. Good communications for order foods and check up with customer to happy with food.

Nice Indian food. Very balanced

The experience at Preston Chaiwala today was top notch. The lads and I enjoyed incredibly delicious, piping hot fresh karak chai and garam chocolates. Their menu keeps growing, offering something new every visit. The spacious seating area and the consistently friendly, fast service make it a go to spot. Big thanks to the staff for accommodating our special requests for serving a large group. Much appreciated!

I've been visiting Chaiiwala for the past two years; it's one of the best spots in Preston for hanging out with friends and family. The food and karak chai are amazing, and the customer service, particularly from team member Nitya, is exceptional, along with the other team members.

Just loved the food and service was really good

Purely writing a review due to the young lady at the front of the house serving at around 5pm today. She was so pleasant, friendly and accommodating. Thank you for the lovely service!

Highly recommend going to ChaiStop, excellent service as always and you will be served with a smile everytime you go! 😃 The food, drinks, Donuts are always on point making you want more everytime!😋👌

Please put the heating on, it's cold in here ...haven't eaten yet so not passed comment on the food. When the food came was perfect. Service good too. Loaded fries loaded and big portion.

Majority of the staff are rude used to be a regular customer untill I found a hair in my omelete wrap, the tea is from a packet, which is really bad.

Really poor from food to service. Served us raw eggs and cold parathas and took really long for the food to arrive. Never again!

Good staff and excellent service

Fantastic experience with top notch food and drink in a very relaxed atmosphere. Staff very friendly and helpful.

Staff are lovely, food is delicious

the food is pretty decent but the waiting times are ridiculous be expecting to wait half an hour if not more..

Standard. Nothing special. You can get a descent tea but food is not all that (Not fresh - Ready made food). I can make better food at home and save on costs + no parking (Not very convenient).

Amazing service. We were served by “Umer”. Very friendly.

Amazing food and service, great staff. I'm definitely going back, the best Chai I've had.

If u want some good tea food this is the place in Preston prices are reasonable

Nice place for chai and Indian snacks.

One stop for Best Chaii and Authentic North indian taste Food , Disappoints south indians

Lovely variety, as well as the normal classic snacks, they are always adding new specials.

Service is a little hit and miss, but generally good value for money.

Nice tea, good tareli roti and breakfast options

Amazing service💯Food was banging. Big up to Umer absolute legend, great customer service🫡🙌🏽. He deserves a pay rise.

The service was good. The tea was a little cold for my liking

We ordered the karak coffee frappe and masala chips. The drinks were very refreshing although very mild and not karak at all. The masala chips were quite disappointing, just smothered in ketchup then topped with a sprinkle of cheese and spring onions, no real masala.

It's an Indian and feels homely

Nice Indian styled café in Deepdale. The food portions are small but the prices are very good. The karak coffees are very tasty.

Lovely food great place to relax.

Enjoyed the food and liked the service.

Nice place for tasty Indian style tea

Hi ordered chicken tikka in a Nan,wrapped in newspaper and Nan stuck to paper had to peel it of and then the chicken very dry and not fresh .

Slow service. No napkins. Unhelpful staff.

Spinavi table, twice to remind her to wash my table. At the same time, so many customers have been acquired. SERVICE nothing much, no smile and no juice. JIDLO USLO. I just don't want to see the conditions under which it was prepared.

A must visit a good variety of Desi snacks n breakfast to choose from Delicious karak chai n coffee With a range of some milkshakes n falooda

Really good tea and coffee options.

Ordered some food and not only did it arrive late but it was also burnt. I wouldn’t have been annoyed and I understand that mistakes do happen. However, the last time I got take out, I found a hair in my food and overall, the quality has just become worse in recent times. Wouldn’t recommend it since the quality is so poor.

Ordered a few different Indian teas and mini doughnuts with chocolate. They were a bit shy with the chocolates they drizzled on the doughnuts. But they were nice nevertheless. Also, I don't think the lids on the teas were secured because when I was driving home, I went over a speed bump and tea went all over my cousins jubbah. He's not impressed.

Lovely food and great customer service, was served by a lovely lad called umar who looked after our table. Would recommend to others

Very friendly welcoming staff. Food did take 15 mins or so but that’s the average waiting time at every place. Brilliant tea and customer service. Would come again and if your a tea lover this is the place.

Hands down the worst service, took 10 minutes for them to answer the phone. Waited 30 minutes for the food to be ready and the guy came out to say I'm sorry but we've burnt some of your food! It's just not good enough. Anyways we've taken the rest of the food brought it back to the office only to find the rest of the food is also burnt. I've had issues in the past with Chaiwala and they offered me a £30 gift card for my issues with their service, hair in my food etc, they never sent it to me. Honestly even in these hard times I'd rather burn my money than buy from Chaiwala.

Service is absolutely rubbish, never again

Very Handsome man at the front of house. He is very welcoming and speaks with good manners. He goes by the name of Umar, if you ever get chance please take a visit and he will do you right.