GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 1.659 opinions finded in 1 websites

site_photo4

Nº 233 in 401 in Thurrock

CUSTOMERS TALK ABOUT DISHES WITH..roastladysteakchickencooked
Score
OpinionsNoteGoogle1.6593.8

comment_iconOpinions

Lovely food and great service, friendly and knowledgeable staff. £5 Lunch deals, amazing value.

site_logo

Jamie Terrell . 2025-05-05

MORE AT Google

this place really has had its day. its dead. have been coming here for over 25 years and it used to be absolutely crazy busy here, bustling, full of life, great staff and decent food, not to mention charlie chalks! nowadays its a very dilapidated place that has lost of a lot its charm. came here friday with my mum and daughter, the waitress(i think shes blind in one eye, foreign) gave probably the worst service ever since ive been visiting here. the food menu here is really slimmed down, they used to offer some great dishes like half roast chicken, ribs and so forth. i had a nacho starter which tbf was alright, then the chicken tikka curry which for £14 id had expected alot better. typical microwaved stuff that. mum had a rump and daughter had the big kids 2 course which tbh it couldve easily caterer for two ! sloppy pizza & 4 chunks of corn/cob which she didnt eat all of. the play area has seen better days, i really dont understand why charlie chalks was thrown out and a silly little area that has no character. back in the day there used to be a counter that sold many childhood goodies, youd also pay £1 to play in the play area too which was a steal. i used to sneak in here at night whilst my parents were getting razzled 🫣🙂 growing up and legsl to drink, i had many a nights in here with mates, off our faces, karaoke etc, seeing the regulars. it really used to be a decent night out. anyway going off on a tangent here, whenever we come here nowadays we always say how dead it has become, no life, mediocre food, souless. what happened?

site_logo

Insert Namehere . 2025-05-04

MORE AT Google

Friendly pub - Menu has changed again, on £5 menu really good. Lovely service and atmosphere and free parking.

site_logo

S-J 5c . 2025-04-23

MORE AT Google

The waitress was very frendly and lovely food was really good 👍

site_logo

Gufpyd Hifho . 2025-04-21

MORE AT Google

Went on the off chance for a bit of Sunday lunch but was too late no problem u can still eat something Everything we asked for they didn't have or had some of it not all But we did eat and drank so filled a hole Maybe we're unlucky

site_logo

Mickey . 2025-04-18

MORE AT Google

Falafel horrible Luke warm mush, when raised with the staff they said that's how they are told to cook it (so live with it really!)

site_logo

Googy UK . 2025-04-15

MORE AT Google

Why oh why have they removed the outside play area 😫😫 was the best thing about this brewers, especially in the summer, sat outside while the children played! Absolutely baffled why you would ruin this brewers and make people not bother coming here anymore?!

site_logo

Kim . 2025-04-12

MORE AT Google

Perfect place to stop for breakfast half way from east Kent to Stansted airport. Easy to get to from the M25.

site_logo

jan magner . 2025-04-10

MORE AT Google

Very slow service our waitress was very helpful

site_logo

James Abbott . 2025-04-10

MORE AT Google

Went for Sunday lunch today was OK but the food wasn't as hot as should have been

site_logo

Nicola Robertson . 2025-04-06

MORE AT Google

Very friendly staff with amazing service

site_logo

Stig . 2025-03-22

MORE AT Google

9:15pm - she’s wanting my glass!!!! WATF - kicked out. Is this a pub??? It’s Saturday night, Rugby is still on 🤦

site_logo

Andrew Davy . 2025-03-15

MORE AT Google

Avoid this place like the plague !!! I booked for my sons 4th birthday amd clearly stated to be near the soft play area with a party of 12 people, only to arrive and the play area is shut ! Not 1 member of staff contacted me to let me know !! The food is disgusting but we use it for the play area as the kids love it. Never again will I go this dive. Completely ruined my sons birthday 👍.. it's no wonder it's always empty.

site_logo

Carly Cruz . 2025-03-08

MORE AT Google

I came for a carvery around 1pm yesterday. I hadn’t booked but the lady who seemed to be acting manager showed us to a table in the bar area. We was served at the bar by a young guy who went above and beyond, made us feel more welcome and comfortable than I have in a long time in a restaurant. Went out his way for extra gravy, was joining in jokes and could sell snow to an eskimo. The chef was present and she was friendly, explained everything, laughed with us was cleaning every part of her hot plates every second she got. Honestly, I wasn’t expecting much as I came here around a year ago and the staff was rude, the food was cold, but now.. we will be returning with the family this Sunday and it might be our new weekly carvery!

site_logo

Caroline Nixon . 2025-03-03

MORE AT Google

Went there on a Saturday night and it was closed. Closes at 9.30 pm on a Saturday , but google says open until 11pm

site_logo

Kelly Spalding . 2025-02-22

MORE AT Google

I stayed at the Premier Inn THURROCK for 2 weeks and had breakfast daily in the restaurant and also dinner most days. The staff has been wonderful to me. Due to my schedule I had to have breakfast in my room and every night I picked up breakfast at the restaurant. They always helped me in any way they could. Thank you for your kindness and understanding. Good job.

site_logo

Pilar García . 2025-02-21

MORE AT Google

Foods amazing always cooked fresh and I've been here on a many number of occasions for years now however service can sometimes only sometimes be a bit slow especially when empty but otherwise great food!

site_logo

Charlotte Dodson . 2025-02-12

MORE AT Google

This place needs to be shut down. On 3 occasions now for breakfast, main menu and Sunday roast, piss poor service and food. Don’t know how this place is still open

site_logo

Kelvin Johnson . 2025-02-09

MORE AT Google

Was a bit rowdy when we went in but it wasn’t in your face it was just some people ‘enjoying’ the local beverages. Food was perfectly acceptable. If you don’t go in hoping for too draw cuisine then you’ll find the food very nice. Good selection of drinks served by a very friendly bar-staff member. Some recommendations from another staff member where very helpful and it was nice to see a youngster enjoying their work enough to go out of there way to help. Tables where clean enough and the food was well presented. All in all, if you want a meal with the family and don’t mind it being standard quality then you’ll enjoy this place.

site_logo

Mick Gregory . 2025-02-09

MORE AT Google

Me and my partner had breakfast and it was the worse which we ever had . I waited 10 minutes for some scrambled egg and I was the only one in the restaurant. My partner ordered an English breakfast 1 hour later and again he waited more than 10 minutes for the food and wasn’t tasty as he expected.

site_logo

Marius-Cristian Popa . 2025-02-06

MORE AT Google

There was no staff the garden was full of broken glass' this poor lad jack-den was doing everything on his own there was a mistake with a table in the next zone this poor boy done everything to make it right for them' he was so kind but still he was on his own' the toilets was horrible. And better that no manager was in sight at all' the bar lady was on her own doing everything! Appalling place now!!!

site_logo

Melissa Deguara . 2025-02-03

MORE AT Google

Walked into what I can only say, the most absolute awful place ever. The staff were scarce. Drink and food was completely restricted and when the food finally arrived, it was a wrong order. The beer was warm. Will never recommend this place.

site_logo

Martin Tovey . 2025-02-03

MORE AT Google

The new menu food amazing & the price is second to none at £5 a meal it is clean & friendly staff

site_logo

Amelia Maddox . 2025-01-31

MORE AT Google

very good food great service I must say the best place to eat in my mind I will always come here I think it's just special been here many times with friends Nd family and we all love the place

site_logo

Frank O'Neill . 2025-01-31

MORE AT Google

Been using this establishment for a few years as my company books me in to the Premier Inn a few times a year for work. After a days work I returned to the hotel around 18:30. Freshened up and had a quick nap before going down at 20:45 to claim my meal deal voucher from hotel reception to use in the Brewers Faye. On retrieving my voucher I popped over only to find that the kitchen was closing for the night and they couldn’t serve any drinks as the tills had been shut down for the day! I was told that the new closing time was 21:00!! With an empty belly and thirsty mouth I returned to my room very agitated! will not be returning to this as it no longer caters to my needs 👎🏽👎🏽👎🏽

site_logo

Emerson Franklin . 2025-01-21

MORE AT Google

I stayed at the Premier Inn with my family and close friends. After a few drinks at Lakeside we headed back to the hotel but decided to have a last drink in the Brewers. Jack served us and got to say, what a wonderful young man. His Mum should be proud of him as should his employers. He helped us try and order food on an app as the restaurant was closed, brought our drinks outside and even gave us a large jug if water with ice to take back to the room with us. Total legend! Next I'd like to praise Enkel, on a previous visit we had breakfast and nothing was too much trouble - we asked to move tables and this was done with no questions asked, food was brought out hot and enjoyable. This visit was just as good, Breakfast was buffet style this time but was replenished quickly and areas kept clean. Keep up the good work, we will definitely be back again!

site_logo

Keith Dredge . 2025-01-16

MORE AT Google

Stood waiting at the door for 10 minutes to be told by the bar person just to find a seat, no staff on so the wait at the bar was ridiculous so walked out.

site_logo

Mark Cresswell . 2025-01-08

MORE AT Google

I don't know how this place is still open.... arrived at the not so great premiere Inn and had the meal deal for this shabby old place..... EXTREMELY LIMITED MENU and when my food did finally arrive after waiting 50mins it was cold, I spoke to the staff who eventually showed there faces and the response was, well it will be cold as we served it you 20mins ago.... ABSOLUTELY SHOCKING will never use your food shack again!!!

site_logo

Ryan Todd . 2025-01-07

MORE AT Google

A lot of food not available, understaffed, cold & stark decor.

site_logo

Simon Bush . 2024-12-28

MORE AT Google

Great staff and service but food is a little grim

site_logo

Keith Brewer . 2024-12-28

MORE AT Google

Went today for a christmas do and half of the food couldn't be served as supplier issues apparently. Left and went elsewhere

site_logo

Kelly Marie CoxBarratt . 2024-12-18

MORE AT Google

Had a lovely family get together there this afternoon and the staff, particularly Jack-Dene were so kind and helpful

site_logo

Tracey Price . 2024-12-15

MORE AT Google

Rude obnoxious staff, rather stand about chatting than serve customers. Tried to phone to amend booking 4 times no answer either time to then go in there and be told rather bluntly by whom I assume is the manager that's because there's only one phone and that's in the office, really couldn't of cared less. Closed at 9.30 on a Saturday night?? And about 20 items not available on the menu lol please avoid at all costs also had a car stolen from the car park overnight whilst staying in the Premier Inn.!!!

site_logo

Abbe Cox . 2024-12-15

MORE AT Google

Just awful today, over half of the menu they didn’t have including the festive menu, when I did pick something they had it was dry and cold. Staff was very rude .

site_logo

Jo French . 2024-12-14

MORE AT Google

Great place for a pub meal. We go for the buffet breakfast which is reasonably priced and the food is very good. You can eat as much as you want and there are lots of options to choose from!

site_logo

Beth Watson . 2024-12-03

MORE AT Google

Lovely restaurant environment. Nice place to go with friends. Very friendly environment

site_logo

Andy Wilkin . 2024-11-19

MORE AT Google

Booked for a family anniversary, disappointed to arrive and the place was closed, no notification received advising us of the situation, time wasted and everywhere else fully booked

site_logo

PW . 2024-11-12

MORE AT Google

Was shut so had to travel elsewhere to eat ment I couldn't have a beer

site_logo

Colin Wood . 2024-11-12

MORE AT Google

Can you please let your customers know if you are closed as it says on the website that it is open

site_logo

Afonso Silva . 2024-11-03

MORE AT Google

We had a breakfast buffet a week ago, this place offers kids to eat free breakfast. Worth the food and price We can eat how much we want for 11£ per adult.

site_logo

Kodumuru Bhavana . 2024-10-27

MORE AT Google

Visited brewers fayre today ad I have done on numerous occasions it eas a birthday celebration for family I was extremely disappointed on arriving we were waiting a considerable amount of time eventually two staff members arrived it seems there were staff shortages there was issues with parking staff were overheard talking to customers about it whilst waiting I was approached by an elderly customer stating ladies toilets were in a filthy state when I needed to use the facilities there was toilet paper strewn outside near bar area toilets had toilet paper all over the floor toilets filthy toilet seat broken toilet not flushing foul smell my daughter attempted to use othe toilet again this was filthy totally unacceptable the saving grace was the carvery drinks again some ingredients not available and staff seemed unaware of how to prepare drinks totally dissappointed

site_logo

jennifer binder . 2024-10-20

MORE AT Google

Only went for carvery. Very nice food.

site_logo

trevor watson . 2024-10-20

MORE AT Google

One of the best Brewers Fayres I've visited. Nice food . Pleasant staff

site_logo

Daphne Bates . 2024-10-19

MORE AT Google

Not bad food ok, management was rubbish argued over a kids desert. I wouldn't rush back

site_logo

Gary Sear . 2024-10-14

MORE AT Google

Anita and Bev work hard and the buffet is good.

site_logo

Matthew Noble . 2024-10-11

MORE AT Google

No card machine, no carvery no service

site_logo

Encryptedmadness . 2024-10-06

MORE AT Google

Brewers fayre has the best value for money roast dinner I've ever had. Highly recommend on a Sunday

site_logo

Ross Williams . 2024-10-04

MORE AT Google

Brilliant Restraunt for anyone looking for good service and food. Great staff, friendly and polite.

site_logo

rob Whitfield . 2024-10-02

MORE AT Google

Firstly, I just want to say I was dreading going here when my kids said they’d booked it (due to previous experience about a year or so ago). BUT, WHAT A SUPRISE!! As soon as we arrived we was greater by a lovely member of staff (who introduced himself as the general manager), he showed us to us to our table and was really accommodating (considering I am on crutches with my leg in a full cast). He sat us somewhere accessible and safe and made us all feel so welcome. The waitress was brilliant, after the initial meet and greet, the first thing she asked was regarding allergies.. Both my children have certain allergies and intolerances and so the waitress was so helpful and informative of what would suit their dietary requests the best. The food was really good, good size portions and came to us in a timely manner. We didn’t feel rushed at all (like the last experience we’d had). We really enjoyed the whole setting there and even stayed to join the table next to us (strangers with young family) for an after dinner drink in the bar. Honestly, what a turn around from my last experiences there. It used to be our “last chance saloon” but now it’s 100% our first choice. Everything down the cleanliness, how well presented the staff were and how welcoming everyone was, The good quality and whole package was really impressive. What a turn around!!

site_logo

keely allen . 2024-10-02

MORE AT Google

We dined here 30/9/24, first time in a long time. I was pleasantly surprised. It is obviously under new management, the staff were well mannered, polite, friendly and couldn't do enough for us. The food was lovely. We will be going back regularly. Well done all.

site_logo

Sally Ramsey . 2024-10-01

MORE AT Google

Went there with friends for a birthday meal and i couldnt be more happier with the staff, the atmosphere was great proper chilled vibes… the food was definitely on point that day as well…. Ill be coming back for more….

site_logo

Gazza Patel . 2024-10-01

MORE AT Google

I visited this evening (29th September) for the first time in years and as I used to live in the area. It was just me and my son. When we arrived I could tell the team were under pressure and short on staff but we were made to feel welcome and seated. They managed to get the food out in a reasonable time and the food was good. I just wanted to thank the whole team as I could see they were really putting in a shift and making sure everyone was served. Well done all we will be back

site_logo

Stuart Croxall . 2024-09-29

MORE AT Google

My husband and I booked for Sunday lunch on a whim as we were travelling home and feeling hungry. We were given a warm welcome on arrival and shown to our table, we chose, the vegan carvery option of a mock chicken breast, that arrived promptly, we then helped ourselves to the vegetables, there was a good selection and the roast potatoes were crispy and fresh. At £11.99 this is good value for money, and the plates were large enough for the biggest of appetites. The decor is in desperate need of modernisation, otherwise I would have given top marks. The staff were very helpful and friendly.

site_logo

Jill Jones . 2024-09-22

MORE AT Google

They do amazing deals at certain times of day and the food is good.

site_logo

keefyjon . 2024-09-18

MORE AT Google

Not the first time I've visited here. But the first time I have eaten. I had the Meal deal and desert. The waitress service was great so big shout out to her. Ordering was sufficient service was good. The only issue was the payment machine wasn't working properly but it was ok. Meal was great. Got to say the New New York cheesecake was so good I definitely recommend this desert. Overall very pleased and will return soon.

site_logo

Mark . 2024-09-17

MORE AT Google

Had breakfast service has changed for the better had excellent experience compared to last time maybe 6months ago. Staff friendly with good customer service skills. Manager was welcoming and attentive. Give it another try you'll enjoy the experience with the family.

site_logo

Winifred Alexander . 2024-09-15

MORE AT Google

A little dimly lit but easy to find and good, quick service in terms of bringing food to the table. The bar seemed a little understaffed and fairly big queues were common.

site_logo

Caleb . 2024-09-03

MORE AT Google

I like it here, if you want good basic food at a reasonable price, this is the place, Premier Inn next door, health club, across the road, Sainsbury as well. And lakeside a walk away,

site_logo

Cableman7 7 . 2024-08-25

MORE AT Google

We ate there for dinner. Despite reservation we were told to find our own table. Lots had reserved on them, others had dirty cutlery and rubbish on them. We cleaned table and ordered food. Prawn cocktail came with supermarket sliced bread and mains arrived before we had finished starters. Pie was hot, chips, peas and gravy barely lukewarm. Breakfast next day - food again only lukewarm. Coffee machine not working so only instant coffee sachet. Teapots either badly chipped or already had used teabags in. Cold water machine switched off. Whole restaurant seemed dirty. Would definitely not recommend eating here. So different from the BF we used in North Shields, despite being very busy, staff, cleanliness and food were outstanding.

site_logo

Lynn Snelson . 2024-08-22

MORE AT Google

Despite booking a table we were told to find our own. Lots had reserved on, rest had dirty cutlery and rubbish on. We cleared a table and found cutlery. Ordered food and starters came very quickly - prawn cocktail with cheap sliced bread. I hadn't even finished my starter and they brought mains. Pie was hot but chips, peas and gravy were barely warm. Not impressed. Nobody asked if everything was OK. Whole restaurant didn't seem very clean. We regularly stay at Premier Inn and our last stay was at North Shields. The Brewers Fayre there, despite being very busy, was superb, clean and friendly staff.

site_logo

Lynn Snelson . 2024-08-21

MORE AT Google

The breakfast was okay the atmosphere seemed like it drained all your hopes and dreams a bit like a Wetherspoons

site_logo

Dionne Smith . 2024-08-10

MORE AT Google

Very slow service Food was not nice at all Garden area had all rubbish on the floor Will not be returning !!!

site_logo

Diana S . 2024-08-08

MORE AT Google

Wonderful staff, very helpful and friendly. Food was delicious and quick. Great night out. I will definitely return

site_logo

Nick . 2024-08-07

MORE AT Google

This is our special place to have breakfast, where everyone finds something that they like. The staff is very friendly and we always feel welcomed. Today we met Monica and Giovana who were very friendly and helpful. They made us feel like home! Will definitely come back soon.

site_logo

Cristina . 2024-08-06

MORE AT Google

Was so disappointed. Went there today with the family and grandchildren. They have taken away the small play area outside and shut off the small soft play. We often went there to eat and watch the children have fun.I am so annoyed we walked out. It's a shame because this place was very popular with families. I didn't feel kids were wanted there. We will not be going there again. The photos need to be corrected. There is no childrens slide outside.

site_logo

kay batchelor . 2024-08-02

MORE AT Google

Very good service from the team an especially from moniker thank u.

site_logo

Scott Mosedale . 2024-08-01

MORE AT Google

Visited yesterday (Sunday) with Family which included grandchildren to my dismay the play area and the outside play area has been removed We visited here frequently due to the play area for kids Food we had carvery which is nice choice of beef/Turkey and Gammon One of my sons had spicy chicken burger and my other son has Katsu curry the burger was good but the Katsu not so good We were served by MONICA at the till and she was extremely helpful and patient with us as we had kids playing up (as they do) but nothing was to much trouble She made us feel that we didn’t have to rush GREAT SERVICE

site_logo

Anna Rowling . 2024-07-29

MORE AT Google

Lovely roast and very helpful staff. The host lady took us to the table and took my order and helped me with the code and also checked on us and made sure we are having a great experience. We were really impressed as it was obvious busy. We will definitely come back.

site_logo

Samantha . 2024-07-28

MORE AT Google

Lovely food, was not very busy when we went. Lesson learned for next time......... get a table as far away as possible from the kids' play area !! Was only 1 staff member serving when we went, bless her. Done an amazing job keeping everyone happy, a credit to the company. Hope she gets a fair wage (deserves more whatever she gets) Highly recommended food and service. We all enjoyed it 👍

site_logo

Grant Burrows . 2024-07-18

MORE AT Google

My favourite pub for sure. Amazing atmosphere and the staff are excellent, friendly and quick to serve. I love the fact they have a play area indoors and in the garden so you can have a drink, the sun and watch the little ones too. Food is good value too. Thank you !!

site_logo

Anna M . 2024-07-11

MORE AT Google

Dreadful place, food(if you can call it food) awful 😖. Service poor at best. Atmosphere unbreathable, bar closes at 9:30,what the hell are you playing at Brewers Fayre??

site_logo

Stephen Roscow . 2024-07-09

MORE AT Google

3 for a service as the waitress was very polite The beer tasted stale The place is very run down and could do with a bit of tlc , for the location it could be so more better for a upgrade for the community

site_logo

Samie Duran . 2024-07-06

MORE AT Google

Ordered the 1/4 lb burger which came with a hair in the coleslaw. When my wife returned the meal the waitress said that’s a blonde hair (my wife’s colour), but it was a dark hair mixed in the coleslaw. Both neither of the female or male toilets had any soap. What concerned us was that the staff must use these toilets also, are unable to wash their hands properly and then prepare and serve food. Have we not learnt anything from covid?

site_logo

Glenn Turnage . 2024-07-02

MORE AT Google

Complete shambles, from lack of signage or info on where to park through to long wait to be seen at front of house etc. No one seemed to be in control and keep having to look to see if tables free seems ridiculous. Worse was to come ......you have to order at the bar, but only one person taking food orders out of the staff at the bar. Guess what.....long wait again !! The saving grace was the carvery which was really good. Great flavours, roasts cooked properly. Moist Turkey, tender lean beef 😋

site_logo

Robert Chidley . 2024-06-21

MORE AT Google

Had breakfast there and the food was lovely

site_logo

Oluwaseun Akingbade . 2024-06-20

MORE AT Google

Amazing food fresh and delicious. The staff was lovely and helpful despite being very busy

site_logo

Indre Cibauskaite . 2024-06-17

MORE AT Google

Customer service needs to be Improved got advised of our table number was and told how to find it. You are not shown to your table or explained you have to go to the bar to order your food. Lucky i have been there yrs ago so i knews you had to go to the bar. Meat portion sizes on mixed grill was not as per menu they was smaller sizes. Staff dont came back and ask if ur meal is ok.

site_logo

wendy chalk . 2024-06-16

MORE AT Google

Father's day breakfast was a shambles no food stocked no plates no coffee cups no juices nothing stocked up freezing cold food

site_logo

Jason Brewer . 2024-06-16

MORE AT Google

Givanna was extremely rude and expected my 4 year old daughter to sit next to live wires coming out of the wall. I had to argue to be seated somewhere else. The same person was extremely rude to other customers we were sat next to and asked them to leave even though she was in the wrong. The general manager had to be called to resolve but she had 2 complaints put in against her withing 30 minutes. I would avoid going there if she is on shift as she is abrupt and very rude. Also the toilets were disgusting and went somewhere else to use facilities as there was poo and toilet roll everywhere. I don't think the toilets are checked regularly.

site_logo

james hayes . 2024-06-16

MORE AT Google

Came for a quick lunch and got a great service and food was delicious. We don’t give credit when we receive any good service. That’s why I am going to give them a shot:).

site_logo

zmunmun . 2024-06-14

MORE AT Google

One of the Best branch I ever visited. Great service and happy team.

site_logo

Aranit . 2024-06-12

MORE AT Google

I’m staying in the hotel opposite & a lone traveller so was delighted to meet the 2 wonderful beautiful & funny ladies behind the bar Lara & giovani made my stay a joy would recommend to anyone visiting the area

site_logo

Steve Johnson . 2024-06-06

MORE AT Google

I recommend, very satisfied with both the food and the service! The children had a great time at the playground! We will come back! Special thanks to Monica!

site_logo

Alexandru Rareș Noje . 2024-06-06

MORE AT Google

What a great evening at the Chafford Hundred Brewers Fayre. I was first greeted by such a polite and kind woman named Lara. She made me feel welcome and was great to talk to. I enjoyed my time at the pub and will definitely be visiting again. Thank you Lara and Giovanna for making my experience so great. I will be back again with more friends and family

site_logo

D Bains . 2024-06-06

MORE AT Google

The staff are very friendly. The food is good. Pub grub the atmosphere is great good value for money.

site_logo

Gary Kloss . 2024-06-06

MORE AT Google

The staff here aren't friendly or efficient. Ordered chips for the little one and they tasted awful even he spat it out and he's a toddler! The atmosphere is more like a pub and not a family restaurant.Not a place to bring your child maybe earlier in the day due to the outdoor and indoor soft play area. Certainly won't be coming back here again.

site_logo

Anna Johnson . 2024-06-06

MORE AT Google

I live very close to this pub and I used to come with my family for dinner and for our daughter to play a little, but for some time the atmosphere has changed, the playground inside is always closed, the bartender doesn't know how to make a banal cocktail and Mrs. Giovanna who is also the manager or something like that gives indications as if she pays and not us. We ordered dinner in the garden and our request was refused on the grounds that she knows better and outside they don't serve food and only drinks. This girl is very naughty and probably the staff is like that too having someone like her to lead them. The toilets are terribly dirty and many do not work.

site_logo

George Lapadatu . 2024-06-06

MORE AT Google

Love the restaurant and food. I am coming every week and never disappointed. Lovly staff and great environment for kids

site_logo

Karim Boumeziane . 2024-06-06

MORE AT Google

Restaurant is very old but clean. But service was great. Food was hot and tasty. Love their refill options for drinks.

site_logo

Svetlana Palii . 2024-06-05

MORE AT Google

We celebrated my granddaughters 2nd Birthday with a breakfast. We were able to have the area next to the child's play gym. Perfect for all the children to have some fun. The breakfast was delicious. The display was small but regularly topped up keeping it nice and fresh full English and continental breakfasts were on offer with fresh orange and tea. Definite improvement on our Christmas meal

site_logo

Michele Murrell . 2024-06-03

MORE AT Google

Well ordered food. Sat down looking forward to it then the disappointment began, ordered the smothered chicken when it cam out thought it was a kids meal only half the plate had food on it, couldn't even find the bacon on the chicken. Place was a mess tables not cleared kids toys all over the floor which staff dint clear up or ask the kids parents to clear it up. Came out of there hungrier than when I went in. Absolute disappointment will never return

site_logo

Robert Fraser . 2024-05-30

MORE AT Google

We have becoming to this restaurant for years but the more we come the worse it is becoming! We came today for some lunch, the lady that took my order and served me was lovely. The starter of the mushrooms was soo hard to cut through, they were like bricks!! One of our meals came out wrong, the egg wasn’t cooked properly at all. The problem was resolved after an argument with a staff member and my family member as we paid for an extra piece of gammon on our order and we didn’t receive it, so we tried to ask for the extra piece and was basically told we was wrong. We attempted to take my little one in to the soft play area, big mistake!! There was children running around screaming, hurting toddlers/babies the staff here were told and walked in took one look and walked back out. Will be very reluctant to return here!

site_logo

Charlotte Jones . 2024-05-27

MORE AT Google

Don’t visit here. Poor hygiene standards, toilets are disgusting and overflowing and stink to high heaven, the slides in the play area stink of human poo, the food is poor quality and the staff are rude. Save yourself a tummy bug and avoid!

site_logo

Karen Adams . 2024-05-27

MORE AT Google

This premier inns restaurant and bar for there Thurrock East Hotel. If after a long journey you want to relax with a drink then you'd better not get there after 9.30 pm as the bar will be shut, even though it advertises 11pm

site_logo

Michael Werritt . 2024-05-26

MORE AT Google

Food was good service was quick and prices good especially with a discount code .and not noisey in side at all actually pretty quiet which is good

site_logo

Paul Deeker . 2024-05-25

MORE AT Google

A great place for unlimited breakfast! Staff are lovely and clearly work hard to keep pace with customers needs..

site_logo

Rob West . 2024-05-24

MORE AT Google

Last time I visited, staff were inside, but didn't want any customers in. At least they were open this yime

site_logo

Peter Hickford . 2024-05-23

MORE AT Google

Excellent customer service, lovely staff,specialy Anika.Food served hot all delicious 100% will refer my friends and family..

site_logo

Mir shoyaib Ahmed . 2024-05-22

MORE AT Google

The food was very tasty..Had a good experience! Thanks to anika

site_logo

Kh. Abdul . 2024-05-22

MORE AT Google

Throughout our dinner, Anika, our server, was exceedingly cordial and helpful. I was very fond of the fishpie dish since it was flavorful and perfectly prepared. I thought the decor in the restaurant was really well done, and it had a wonderful feel.

site_logo

kajol akter . 2024-05-22

MORE AT Google

Similary restaurants in East of England

restaurant_img
3.8

115 Opinions

location-icon161 St. Chads Road
Pizza & Pasta
outdoor_seating_231929takeaway_231929delivery_231929

I loved their amazing food and delicious pizzas and I thank their very good staff.

restaurant_img
3.8

1288 Opinions

location-iconWest Thurrock Way West Thurrock
outdoor_seating_340063takeaway_340063delivery_340063

Really helpful and friendly manager, I've been to so many McDonald's recently and this has to be the nicest manager ever. Thank you for all your help 🙏💚

restaurant_img
3.8

515 Opinions

location-iconW Thurrock Way, West Thurrock, Grays, RM20 2ZP, United Kingdom
outdoor_seating_342722takeaway_342722delivery_342722

Went to the pizza hut in Thurrock that says its open till 9pm and there big white sheet over it, I think it's closed down, pizza hut please update the information online.

restaurant_img
3.8

141 Opinions

location-icon6 Clarence Rd, Grays, RM17 6QA, United Kingdom
outdoor_seating_365523takeaway_365523delivery_365523

The food is amazing, the staffs are professional, the environment is clean and tidy and the ambiance is top notch.

restaurant_img
3.8

1439 Opinions

location-iconUnit 8B, The Boardwalk, Lakeside Shopping Centre
Italian
outdoor_seating_227391takeaway_227391delivery_227391

Manager unhelpful with regards to my buy a gift booking. Just keep telling me I had booked it wrong even though I had a confirmation email & unique code. Was not interested in helping brought over laptop in front of other customers to show me I had booked it incorrectly & kept repeating i had done it wrong then asked his waitress to deal with us and thank God julianna took over I had infact booked it correctly and had the unique code the manger needed. Manager just did not want to know & came across as rude Julianna however was brilliant & we received excellent service from her I have emailed head office about this too