Chafford Hundred Brewers Fayre in Thurrock

Can you please let your customers know if you are closed as it says on the website that it is open

We had a breakfast buffet a week ago, this place offers kids to eat free breakfast. Worth the food and price We can eat how much we want for 11£ per adult.

Visited brewers fayre today ad I have done on numerous occasions it eas a birthday celebration for family I was extremely disappointed on arriving we were waiting a considerable amount of time eventually two staff members arrived it seems there were staff shortages there was issues with parking staff were overheard talking to customers about it whilst waiting I was approached by an elderly customer stating ladies toilets were in a filthy state when I needed to use the facilities there was toilet paper strewn outside near bar area toilets had toilet paper all over the floor toilets filthy toilet seat broken toilet not flushing foul smell my daughter attempted to use othe toilet again this was filthy totally unacceptable the saving grace was the carvery drinks again some ingredients not available and staff seemed unaware of how to prepare drinks totally dissappointed

Only went for carvery. Very nice food.

One of the best Brewers Fayres I've visited. Nice food . Pleasant staff

Not bad food ok, management was rubbish argued over a kids desert. I wouldn't rush back

Anita and Bev work hard and the buffet is good.

No card machine, no carvery no service

Brewers fayre has the best value for money roast dinner I've ever had. Highly recommend on a Sunday

Brilliant Restraunt for anyone looking for good service and food. Great staff, friendly and polite.

Firstly, I just want to say I was dreading going here when my kids said they’d booked it (due to previous experience about a year or so ago). BUT, WHAT A SUPRISE!! As soon as we arrived we was greater by a lovely member of staff (who introduced himself as the general manager), he showed us to us to our table and was really accommodating (considering I am on crutches with my leg in a full cast). He sat us somewhere accessible and safe and made us all feel so welcome. The waitress was brilliant, after the initial meet and greet, the first thing she asked was regarding allergies.. Both my children have certain allergies and intolerances and so the waitress was so helpful and informative of what would suit their dietary requests the best. The food was really good, good size portions and came to us in a timely manner. We didn’t feel rushed at all (like the last experience we’d had). We really enjoyed the whole setting there and even stayed to join the table next to us (strangers with young family) for an after dinner drink in the bar. Honestly, what a turn around from my last experiences there. It used to be our “last chance saloon” but now it’s 100% our first choice. Everything down the cleanliness, how well presented the staff were and how welcoming everyone was, The good quality and whole package was really impressive. What a turn around!!

We dined here 30/9/24, first time in a long time. I was pleasantly surprised. It is obviously under new management, the staff were well mannered, polite, friendly and couldn't do enough for us. The food was lovely. We will be going back regularly. Well done all.

Went there with friends for a birthday meal and i couldnt be more happier with the staff, the atmosphere was great proper chilled vibes… the food was definitely on point that day as well…. Ill be coming back for more….

I visited this evening (29th September) for the first time in years and as I used to live in the area. It was just me and my son. When we arrived I could tell the team were under pressure and short on staff but we were made to feel welcome and seated. They managed to get the food out in a reasonable time and the food was good. I just wanted to thank the whole team as I could see they were really putting in a shift and making sure everyone was served. Well done all we will be back

My husband and I booked for Sunday lunch on a whim as we were travelling home and feeling hungry. We were given a warm welcome on arrival and shown to our table, we chose, the vegan carvery option of a mock chicken breast, that arrived promptly, we then helped ourselves to the vegetables, there was a good selection and the roast potatoes were crispy and fresh. At £11.99 this is good value for money, and the plates were large enough for the biggest of appetites. The decor is in desperate need of modernisation, otherwise I would have given top marks. The staff were very helpful and friendly.

They do amazing deals at certain times of day and the food is good.

Not the first time I've visited here. But the first time I have eaten. I had the Meal deal and desert. The waitress service was great so big shout out to her. Ordering was sufficient service was good. The only issue was the payment machine wasn't working properly but it was ok. Meal was great. Got to say the New New York cheesecake was so good I definitely recommend this desert. Overall very pleased and will return soon.

Had breakfast service has changed for the better had excellent experience compared to last time maybe 6months ago. Staff friendly with good customer service skills. Manager was welcoming and attentive. Give it another try you'll enjoy the experience with the family.

A little dimly lit but easy to find and good, quick service in terms of bringing food to the table. The bar seemed a little understaffed and fairly big queues were common.

I like it here, if you want good basic food at a reasonable price, this is the place, Premier Inn next door, health club, across the road, Sainsbury as well. And lakeside a walk away,

We ate there for dinner. Despite reservation we were told to find our own table. Lots had reserved on them, others had dirty cutlery and rubbish on them. We cleaned table and ordered food. Prawn cocktail came with supermarket sliced bread and mains arrived before we had finished starters. Pie was hot, chips, peas and gravy barely lukewarm. Breakfast next day - food again only lukewarm. Coffee machine not working so only instant coffee sachet. Teapots either badly chipped or already had used teabags in. Cold water machine switched off. Whole restaurant seemed dirty. Would definitely not recommend eating here. So different from the BF we used in North Shields, despite being very busy, staff, cleanliness and food were outstanding.

Despite booking a table we were told to find our own. Lots had reserved on, rest had dirty cutlery and rubbish on. We cleared a table and found cutlery. Ordered food and starters came very quickly - prawn cocktail with cheap sliced bread. I hadn't even finished my starter and they brought mains. Pie was hot but chips, peas and gravy were barely warm. Not impressed. Nobody asked if everything was OK. Whole restaurant didn't seem very clean. We regularly stay at Premier Inn and our last stay was at North Shields. The Brewers Fayre there, despite being very busy, was superb, clean and friendly staff.

The breakfast was okay the atmosphere seemed like it drained all your hopes and dreams a bit like a Wetherspoons

Very slow service Food was not nice at all Garden area had all rubbish on the floor Will not be returning !!!

Wonderful staff, very helpful and friendly. Food was delicious and quick. Great night out. I will definitely return

This is our special place to have breakfast, where everyone finds something that they like. The staff is very friendly and we always feel welcomed. Today we met Monica and Giovana who were very friendly and helpful. They made us feel like home! Will definitely come back soon.

Was so disappointed. Went there today with the family and grandchildren. They have taken away the small play area outside and shut off the small soft play. We often went there to eat and watch the children have fun.I am so annoyed we walked out. It's a shame because this place was very popular with families. I didn't feel kids were wanted there. We will not be going there again. The photos need to be corrected. There is no childrens slide outside.

Very good service from the team an especially from moniker thank u.

Visited yesterday (Sunday) with Family which included grandchildren to my dismay the play area and the outside play area has been removed We visited here frequently due to the play area for kids Food we had carvery which is nice choice of beef/Turkey and Gammon One of my sons had spicy chicken burger and my other son has Katsu curry the burger was good but the Katsu not so good We were served by MONICA at the till and she was extremely helpful and patient with us as we had kids playing up (as they do) but nothing was to much trouble She made us feel that we didn’t have to rush GREAT SERVICE

Lovely roast and very helpful staff. The host lady took us to the table and took my order and helped me with the code and also checked on us and made sure we are having a great experience. We were really impressed as it was obvious busy. We will definitely come back.

Lovely food, was not very busy when we went. Lesson learned for next time......... get a table as far away as possible from the kids' play area !! Was only 1 staff member serving when we went, bless her. Done an amazing job keeping everyone happy, a credit to the company. Hope she gets a fair wage (deserves more whatever she gets) Highly recommended food and service. We all enjoyed it 👍

My favourite pub for sure. Amazing atmosphere and the staff are excellent, friendly and quick to serve. I love the fact they have a play area indoors and in the garden so you can have a drink, the sun and watch the little ones too. Food is good value too. Thank you !!

Dreadful place, food(if you can call it food) awful 😖. Service poor at best. Atmosphere unbreathable, bar closes at 9:30,what the hell are you playing at Brewers Fayre??

3 for a service as the waitress was very polite The beer tasted stale The place is very run down and could do with a bit of tlc , for the location it could be so more better for a upgrade for the community

Ordered the 1/4 lb burger which came with a hair in the coleslaw. When my wife returned the meal the waitress said that’s a blonde hair (my wife’s colour), but it was a dark hair mixed in the coleslaw. Both neither of the female or male toilets had any soap. What concerned us was that the staff must use these toilets also, are unable to wash their hands properly and then prepare and serve food. Have we not learnt anything from covid?

Complete shambles, from lack of signage or info on where to park through to long wait to be seen at front of house etc. No one seemed to be in control and keep having to look to see if tables free seems ridiculous. Worse was to come ......you have to order at the bar, but only one person taking food orders out of the staff at the bar. Guess what.....long wait again !! The saving grace was the carvery which was really good. Great flavours, roasts cooked properly. Moist Turkey, tender lean beef 😋

Had breakfast there and the food was lovely

Amazing food fresh and delicious. The staff was lovely and helpful despite being very busy

Customer service needs to be Improved got advised of our table number was and told how to find it. You are not shown to your table or explained you have to go to the bar to order your food. Lucky i have been there yrs ago so i knews you had to go to the bar. Meat portion sizes on mixed grill was not as per menu they was smaller sizes. Staff dont came back and ask if ur meal is ok.

Givanna was extremely rude and expected my 4 year old daughter to sit next to live wires coming out of the wall. I had to argue to be seated somewhere else. The same person was extremely rude to other customers we were sat next to and asked them to leave even though she was in the wrong. The general manager had to be called to resolve but she had 2 complaints put in against her withing 30 minutes. I would avoid going there if she is on shift as she is abrupt and very rude. Also the toilets were disgusting and went somewhere else to use facilities as there was poo and toilet roll everywhere. I don't think the toilets are checked regularly.

Father's day breakfast was a shambles no food stocked no plates no coffee cups no juices nothing stocked up freezing cold food

Came for a quick lunch and got a great service and food was delicious. We don’t give credit when we receive any good service. That’s why I am going to give them a shot:).

One of the Best branch I ever visited. Great service and happy team.

I live very close to this pub and I used to come with my family for dinner and for our daughter to play a little, but for some time the atmosphere has changed, the playground inside is always closed, the bartender doesn't know how to make a banal cocktail and Mrs. Giovanna who is also the manager or something like that gives indications as if she pays and not us. We ordered dinner in the garden and our request was refused on the grounds that she knows better and outside they don't serve food and only drinks. This girl is very naughty and probably the staff is like that too having someone like her to lead them. The toilets are terribly dirty and many do not work.

I’m staying in the hotel opposite & a lone traveller so was delighted to meet the 2 wonderful beautiful & funny ladies behind the bar Lara & giovani made my stay a joy would recommend to anyone visiting the area

The staff are very friendly. The food is good. Pub grub the atmosphere is great good value for money.

Love the restaurant and food. I am coming every week and never disappointed. Lovly staff and great environment for kids

I recommend, very satisfied with both the food and the service! The children had a great time at the playground! We will come back! Special thanks to Monica!

The staff here aren't friendly or efficient. Ordered chips for the little one and they tasted awful even he spat it out and he's a toddler! The atmosphere is more like a pub and not a family restaurant.Not a place to bring your child maybe earlier in the day due to the outdoor and indoor soft play area. Certainly won't be coming back here again.

What a great evening at the Chafford Hundred Brewers Fayre. I was first greeted by such a polite and kind woman named Lara. She made me feel welcome and was great to talk to. I enjoyed my time at the pub and will definitely be visiting again. Thank you Lara and Giovanna for making my experience so great. I will be back again with more friends and family

Restaurant is very old but clean. But service was great. Food was hot and tasty. Love their refill options for drinks.

We celebrated my granddaughters 2nd Birthday with a breakfast. We were able to have the area next to the child's play gym. Perfect for all the children to have some fun. The breakfast was delicious. The display was small but regularly topped up keeping it nice and fresh full English and continental breakfasts were on offer with fresh orange and tea. Definite improvement on our Christmas meal

Well ordered food. Sat down looking forward to it then the disappointment began, ordered the smothered chicken when it cam out thought it was a kids meal only half the plate had food on it, couldn't even find the bacon on the chicken. Place was a mess tables not cleared kids toys all over the floor which staff dint clear up or ask the kids parents to clear it up. Came out of there hungrier than when I went in. Absolute disappointment will never return

We have becoming to this restaurant for years but the more we come the worse it is becoming! We came today for some lunch, the lady that took my order and served me was lovely. The starter of the mushrooms was soo hard to cut through, they were like bricks!! One of our meals came out wrong, the egg wasn’t cooked properly at all. The problem was resolved after an argument with a staff member and my family member as we paid for an extra piece of gammon on our order and we didn’t receive it, so we tried to ask for the extra piece and was basically told we was wrong. We attempted to take my little one in to the soft play area, big mistake!! There was children running around screaming, hurting toddlers/babies the staff here were told and walked in took one look and walked back out. Will be very reluctant to return here!

Don’t visit here. Poor hygiene standards, toilets are disgusting and overflowing and stink to high heaven, the slides in the play area stink of human poo, the food is poor quality and the staff are rude. Save yourself a tummy bug and avoid!

This premier inns restaurant and bar for there Thurrock East Hotel. If after a long journey you want to relax with a drink then you'd better not get there after 9.30 pm as the bar will be shut, even though it advertises 11pm

Food was good service was quick and prices good especially with a discount code .and not noisey in side at all actually pretty quiet which is good

A great place for unlimited breakfast! Staff are lovely and clearly work hard to keep pace with customers needs..

Last time I visited, staff were inside, but didn't want any customers in. At least they were open this yime

Excellent customer service, lovely staff,specialy Anika.Food served hot all delicious 100% will refer my friends and family..

The food was very tasty..Had a good experience! Thanks to anika

Throughout our dinner, Anika, our server, was exceedingly cordial and helpful. I was very fond of the fishpie dish since it was flavorful and perfectly prepared. I thought the decor in the restaurant was really well done, and it had a wonderful feel.

Fabulous meal, so delicious and beautifully presented. Large portions, reasonably priced. Fabulous staff, very attentive and helpful . Superstar Anika

Food was yummy with a friendly environment. Anika serves good 😊

Called in for a rest stop ended up having lunch and a few drinks

Good food for the price, service can be slow at times, but good and efficient,

Very short staffed but brilliant service none the less. Tasty food, wide variety & good value for money.

Good affordable food. Vicky always looks after our table when we visit, and is very attentive.

I met Beverly who knew how to perfectly guide me on the menu, assertive and totally knew what she was doing, I felt welcome and settled as it was my first time there.

Adina,is the best!!! Good service,very nice person!!

Cody and Anita were both friendly

I was on Sunday for breakfast and was a very nice lady called Anita , she was very friendly with all af us and helpful, we had very nice time.

I really recommend it for it’s breakfast:) they have a small playground indoor and outdoors, small but nice garden, and Adina was very helpful with everything we needed.

The barlady with rainbow hair called lara was amazing quick service and was very polite with excellent customer service skills and a beautiful smile ☺ food was great . All in all a good night out .

Good food but the service is appalling. In order to get our 40% of mains we had to order our dessert and pay at the bar when we ordered. Having finished our main we told the waitress our dessert had been ordered earlier. After 25 mins no dessert had arrived we questioned the waitress where our dessert was. After another 10 mins still.no response and we again questioned where our dessert was only to be informed they had not been ordered. We requested to see the manager who firstly said the desserts were not ordered but then found the receipt which clearly had the desserts on. She offeredvto get them to us in 10 mins we declined as it had been nearly an hour since we finished our mains. We then insisted on a refund of the costs of the dessert which reluctantly they agreed to. When leaving the manager said they would do better next time, if there is a next time!!!

Been here a few times but feel it's doing downhill. Other than closing early compared to other brewer fayres, the decor is slipping. Would be a shame if this place closed

If i could give zero stars i would. To back up a previous review i have just seen the managment are outragous towards there staff. Screaming and shouting at them in front of customers. I made a complaint after i walked out of this place. I have chased this cimplaint 4 times. Avoid at all costs

ANIKA was amazing! Best waitress! We came to celebrate our sisters birthday and were a group of 14 with 2 children and ANIKA was amazing, she made sure we were well looked after, she was attentive, friendly, and always smiling. Our drinks order came quickly and so did the food, ANIKA checked on us throughout the courses and she made sure to ask each of us if were satisfied! Amazing customer service, amazing staff, and amazing food! You are the best waitress ANIKA ! Thank you for making this dinner special for all of us!

good food and service, always helpful and smiling ANIKA

"My experience at Brewers Fayre was fantastic! The food was delicious, with a wide variety of options to choose from. The staff were friendly and attentive, making sure we had everything we needed. The atmosphere was cozy and welcoming, perfect for a casual dining experience with friends or family. I'll definitely be returning!" I recently visited Brewers Fayre and was impressed by the exceptional service provided by Anika Tasnim. She was incredibly attentive, knowledgeable about the menu, and went above and beyond to ensure our dining experience was enjoyable. Her friendly demeanor and professionalism added greatly to our visit. I highly recommend asking for Anika's section when you visit Brewers Fayre!"

Very great experience with Anika. She served us very well. Highly recommended.

Great food, great service, good family atmosphere, only downside was no carvery left but our fault for leaving it late, this did allow us to try what we had.

Bar staff is very helpful and friendly

Anika serve us really well she is helpful

First time in a while i have been to brewers fayre and reslly enjoyed my dinner. I had the smothered platter and was absolutely lovely. All 4 of us adults enjoyed our dinners and our 2 girls woofed their spag bol down like normal

Really fun place to have weekend lunch Anika was really great and attentive🧡🧡

Friendly staff , great price , amazing food ! I definitely recommend this place!! They also have play area for children❤️

Such a customer oriented pub. They are very unique and love their style.

The food was amazing. The service of Anika was good. Especially the manager Giovana was very helpful. Must recommend the place.

I took my disabled brother with severe learning disabilities here for his birthday and nothing was too much trouble he was greeted with a card and a beer and later on they done him a cake with a candle. This made his day . The managers was amazing and very accommodating. Thank-you for an amazing evening. x

Dreadful food . Over cooked steak and no idea and waiting staff..... clueless

Best restaurant ever. Me and my family had a great time.

Great experience with my family

Food was nice and member of staff was very helpful as one person in my party had allergy Bev help very much with this gave good advice

Okay for a local pub. Food is above average and price affordable. Definitely family friendly. Love the Sunday roast they make, the only downside are roasted potatoes. Have the taste and structure of frozen ones.

Great service and food was cooked well. Soft play for the little ones is a nice touch. Will definitely be back!

Had a meal in the bar after being in the gym next door was peaceful on a week day service behind the bar was fast a the food was amazing lots of options too choose from. Steak was cooked beautifully fresh veg as an option.

Cold breakfast floor dirty not a good experience

Worst experience ever! Staff very not happy, mixing orders, food is served not together (even though was asked to serve together) Place is very dirty , table sticky, forks with food pieces..🤢 Food... I have no words.. chicken is more dryer than my grandmas feets.. salads has nothing on them, no flavour nothing.. just the ribs was nice, as I can bet they are cooked from a pack which you can find in any shop Never again! Wouldn't recomend at all! Not worth of money!

Its really disgusting place… everything ist dirty, forks, tables and etc… tables its not taste good. Staff its very rude🫣. They have to change all staff…